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senior manager creative services

Silearth

Job Overview Silearth is a unique organisation dedicated to capturing and sharing the stunning beauty of natural landscapes, with a special focus on iconic locations like Joshua Tree, California. We are seeking a dedicated and enthusiastic Customer Service Representative to join our team in New York, NY, United States. This is a Full-time position and a fantastic opportunity for an individual who is passionate about providing exceptional customer support. As the first point of contact for our customers, you will play a crucial role in representing our brand, answering enquiries, and ensuring a positive customer experience from start to finish. The successful candidate will be a clear communicator, a natural problem-solver, and an integral part of our growing team. Salary: $18.52 - $45.00 per hour Responsibilities * Professionally handle all inbound customer enquiries via email, phone, and social media channels in a timely and efficient manner. * Provide accurate and detailed information regarding our products, such as photographic prints, and services. * Resolve customer issues and complaints with empathy and professionalism, aiming for first-contact resolution. * Process customer orders, returns, and exchanges accurately. * Maintain and update customer records in our internal database, ensuring a high level of data integrity. * Gather and document customer feedback to help our team improve our products and services. * Collaborate with other team members to ensure a seamless and consistently excellent customer journey. Qualifications * Proven experience in a customer service, customer support, or a similar client-facing role. * Exceptional written and verbal communication skills with a professional and friendly telephone manner. * Strong interpersonal skills and a genuine passion for helping others. * Excellent problem-solving abilities and the capacity to remain calm under pressure. * Proficiency in using common customer service software and CRM systems. * Strong organisational and time-management skills with the ability to prioritise tasks effectively. * A high level of attention to detail and accuracy in all work. * A personal interest in photography, travel, or nature is highly desirable. Benefits * A competitive hourly wage and benefits package. * Opportunities for professional development and career growth. * A supportive, creative, and friendly team environment. * Generous paid time off and holiday entitlement. * Employee discounts on Silearth products.

Customer service representatives

Notchwood Landscape

Job Overview Notchwood Landscape, a leading provider of specialised landscape design, installation, and maintenance services, is seeking a dedicated and professional Online Chat Representative to join our team. This is a full-time, fully remote position. The successful candidate will be the first point of contact for our residential and commercial clients, embodying our commitment to quality and exceptional customer satisfaction. This role offers a competitive hourly rate of $22 - $26 USD. Responsibilities * Engage with prospective and existing clients via online chat to answer inquiries promptly and professionally. * Provide detailed information regarding our full range of landscaping services, including design, installation, and maintenance programmes. * Assist clients with scheduling consultations, service appointments, and follow-ups. * Identify and assess customer needs to achieve satisfaction and generate potential sales leads. * Resolve client issues and complaints with empathy and efficiency, escalating complex cases to the relevant department when necessary. * Accurately record and maintain client interaction details in our company database. * Develop and maintain a comprehensive knowledge of the company’s services and processes. Qualifications * Demonstrable experience in a customer service, online support, or similar client-facing role. * Exceptional written communication and interpersonal skills, with impeccable grammar and attention to detail. * Strong typing proficiency and the ability to manage multiple chat conversations simultaneously. * A high degree of professionalism and a patient, customer-oriented approach. * The ability to work independently and effectively in a remote environment. * Excellent problem-solving abilities and a proactive mindset. * An interest in or prior experience within the landscaping or horticulture industry would be advantageous. Benefits * Work from the comfort of your own home with a fully remote position. * Receive a competitive hourly wage. * Opportunity to be part of a reputable company dedicated to creating beautiful outdoor spaces.

Online Chat Representative (Remote)

Kontrora

<h3>About the role</h3>We are seeking a dedicated Backend Engineer to join our remote team on a part-time basis. In this role, you will be instrumental in developing, enhancing, and maintaining backend systems that support our core applications. You will collaborate with cross-functional teams to deliver robust solutions that meet the needs of our users.<h3>Key responsibilities</h3><ul><li>Design, develop, and maintain scalable backend services and APIs to support application functionality.</li><li>Collaborate with frontend engineers and product managers to create seamless integrations between the backend and user interfaces.</li><li>Participate in code reviews and contribute to team best practices, ensuring high-quality and maintainable code.</li><li>Troubleshoot and resolve performance issues, bugs, and other technical challenges in a timely manner.</li><li>Write and maintain comprehensive documentation for backend services, APIs, and system architecture.</li><li>Continuously learn and apply best practices in software development, including testing, version control, and deployment processes.</li></ul><h3>Requirements</h3><ul><li>Proficiency in at least one modern programming language such as Python, Java, Node.js, or Ruby.</li><li>Familiarity with web frameworks and RESTful API design principles.</li><li>Understanding of database management systems, both SQL and NoSQL, and their application in backend architectures.</li><li>Basic knowledge of cloud services and platforms (e.g., AWS, Google Cloud, Azure) as they relate to backend development.</li><li>Strong problem-solving skills and the ability to work independently in a remote work environment.</li><li>Effective communication skills to collaborate with team members and stakeholders.</li></ul><h3>Nice to have</h3><ul><li>Experience with Agile development methodologies and version control systems, particularly Git.</li><li>Exposure to microservices architecture and containerization technologies like Docker.</li><li>Familiarity with CI/CD pipelines and automated testing frameworks.</li><li>Interest in learning about new technologies and applying them to improve our backend systems.</li><li>Prior involvement in open-source projects or contributions to community forums.</li></ul><h3>Why join us</h3>Joining our team means becoming part of an innovative and collaborative environment where your ideas and contributions will be valued. You will have the opportunity to work alongside talented professionals who are passionate about technology and committed to growth. With flexible working hours and a supportive culture, you will be able to balance your professional and personal life while enhancing your skills and advancing your career in backend engineering.

Backend Engineer

Identiv Inc

As a Customer Service Representative for our team, you’ll be the first person our customers come into contact with. On a typical day, you’ll answer questions, process orders, answer questions and provide accurate information across multiple channels.  Provide clear and accurate information about products or servicesTroubleshoot problems and offer appropriate resolutionsIn your role as a Customer Service Representative, your goal should always be to deliver the best customer service experience possible, keeping our clients happy.Maintain records of customer interactions, including sales, comments, and complaints   [1+] years of Customer Service Representative experienceHigh school diplomaProficient with computers and CRM softwareExcellent communication skillsSuperb customer service, time-management, and multitasking skills

Customer Service Representative

 Jason X Staffing Solutions

This pivotal role is essential for ensuring a seamless and positive experience for patients. The successful candidate will act as the main point of contact, coordinating all aspects of patient care, from scheduling appointments to providing essential information and support. We are looking for a compassionate individual with exceptional communication skills and a passion for delivering outstanding service in a fast-paced environment. Responsibilities * Serve as the primary liaison between patients, their families, and the clinical team to ensure clear and consistent communication. * Schedule and coordinate patient appointments, consultations, and medical procedures with precision. * Manage and maintain accurate and confidential patient records, ensuring all information is current and compliant with data protection regulations. * Assist patients with administrative tasks, including the completion of necessary forms and providing guidance on billing and insurance enquiries. * Effectively communicate care plans and instructions to patients, ensuring they have a clear understanding of their treatment journey. * Address patient questions and concerns with empathy and professionalism, providing timely resolutions. * Collaborate closely with doctors, nurses, and other healthcare professionals to facilitate integrated patient care. * Perform various administrative duties to support the efficient operation of the clinic. Qualifications * Proven experience in a healthcare administration, patient services, or a similar role is essential. * Exceptional organisational and time-management skills, with the ability to manage multiple tasks simultaneously. * Strong interpersonal and communication skills, both written and verbal, with a talent for building rapport. * A compassionate and patient-focused approach to all interactions. * Proficiency in using office software and familiarity with Electronic Health Record (EHR) systems is highly advantageous. * The ability to handle sensitive information with the utmost discretion and confidentiality. * Strong problem-solving skills and the capacity to work effectively under pressure. Benefits * An opportunity to be part of a supportive and professional team dedicated to patient well-being. * Opportunities for professional growth and development. * A rewarding role where you can make a significant positive impact on the lives of patients.

Patient Care Coordinator

Explore 5+ Senior manager creative services in New York this August. Find roles across top companies and apply now to boost your career.

5 senior manager creative services jobs In New York

Customer service representatives

Online Chat Representative (Remote)

Backend Engineer

Customer Service Representative

Patient Care Coordinator