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regional human resources manager

senior manager – human resources (hrbp) Jobs in Delhi Gurgaon Gurgaon Gurgaon Delhi Gurgaon Jobs In Delhi

senior manager – human resources (hrbp)

senior manager human resources hrbp

Air India SATS Airport Services Private Limited (AISATS)

<div>
 
 
 ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
 
 
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Senior Manager &ndash; Human Resources (HRBP)
 
 
 
 
 
 
 Location: DELHI
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 The Senior Manager &ndash; HRBP for Airport Operations acts as a strategic partner to operational leadership, aligning HR strategies with business goals to enhance workforce performance, compliance, and employee engagement in a dynamic airport environment.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 Strategic HR Partnership
 
 
 <ul>
 <li>
 Collaborate with airport operations leadership to develop and implement HR strategies that support operational excellence.
 </li>
 <li>
 Act as a trusted advisor on workforce planning, talent management, and organizational design.
 </li>
 </ul>
 
 
 Talent &amp; Performance Management
 
 
 <ul>
 <li>
 Drive performance management processes and coach leaders on feedback and development.
 </li>
 </ul>
 
 
 
 
 
 Employee Relations &amp; Engagement
 
 
 <ul>
 <li>
 Manage employee relations cases, ensuring fair and consistent resolution.
 </li>
 <li>
 Foster a culture of engagement, inclusion, and continuous improvement.
 </li>
 </ul>
 
 
 Compliance &amp; Risk Management
 
 
 <ul>
 <li>
 Ensure HR practices comply with aviation regulations, labor laws, and internal policies.
 </li>
 <li>
 Partner with legal and compliance teams to mitigate risks.
 </li>
 </ul>
 
 
 Operational HR Excellence
 
 
 <ul>
 <li>
 Oversee HR operations including onboarding, payroll coordination, and benefits administration.
 </li>
 <li>
 Analyze HR metrics to inform decisions and improve processes.
 </li>
 </ul>
 
 
 Change Management &amp; Communication
 
 
 <ul>
 <li>
 Lead change initiatives related to organizational restructuring, policy updates, or technology implementations.
 </li>
 <li>
 Facilitate effective communication between HR and airport operational teams.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 <ul>
 <li>
 MBA/PGDM in Human Resources or related field.
 </li>
 <li>
 10+ years of progressive HR experience, with at least 5 years in a business partnering role.
 </li>
 <li>
 Exposure to large-scale operations, preferably in aviation or a regulated industry.
 </li>
 <li>
 Experience in aviation, transportation, or large-scale operational environments preferred.
 </li>
 <li>
 Strong knowledge of labor laws, HR systems, and compliance frameworks.
 </li>
 </ul>
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOUR
 
 
 <ul>
 <li>
 Strategic thinking and business acumen.
 </li>
 <li>
 Strong interpersonal and influencing skills.
 </li>
 <li>
 Data-driven decision-making.
 </li>
 <li>
 Crisis management and adaptability.
 </li>
 <li>
 Proficiency in HRIS and analytics tools.
 </li>
 </ul>
 
 
</div>

Senior Manager – Human Resources (HRBP)

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Role/ Job Title:
 
 Senior Sales Manager (Corporate Salary)
 
 
 
 Function/ Department:
 
 Branch Banking
 
 
 
 Job Purpose
 
 
 
 This role involves direct customer interaction and business acquisition of corporate salary accounts in a specific area. The role bearer will explain and sell banking products, link customers and bank, and provide excellent service. The role bearer will also map catchments, get customer feedback, and convert opportunities by acquiring clients, deepening customer relationships, and achieving organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Lead and guide a team of acquisition managers in designated areas for Salary Account acquisition
 </li>
 <li>
 Ensure adherence to the acquisition process during daily sales calls for comprehensive market coverage
 </li>
 <li>
 Oversee the activation and usage of Salary Accounts, meeting assigned activation targets.
 </li>
 <li>
 Educate and update team members on Salary Account products to maintain product knowledge
 </li>
 <li>
 Promptly address customer queries related to Salary Accounts for high satisfaction levels.
 </li>
 <li>
 Optimize team staffing to minimize attrition and ensure operational efficiency.
 </li>
 <li>
 Manage operations with a customer-centric approach, focusing on Salary Account holders' needs
 </li>
 <li>
 Evaluate growth strategies for acquiring Salary Account customers using competitor analyses and feedback
 </li>
 <li>
 Implement process changes to enhance service quality specifically for Salary Account acquisition and servicing
 </li>
 <li>
 Support teams by monitoring key performance parameters and providing necessary resources for achieving Salary Account acquisition targets
 
 
 </li>
 </ul>
 
 Education Qualification
 
 
 
 Graduation: Bachelor&rsquo;s in Engineering / Technology / Math&rsquo;s / Commerce / Arts / Science / Biology / Business / Computers / Management
 
 
 
 Experience:
 
 5 to 10 years of relevant experience
</div>

Senior Sales Manager (Corporate Salary)

<div>
 
 
 ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 .
 
 
 
 
 
 Senior Manager &ndash; GSE - Maintenance
 
 
 
 
 Location: Delhi
 
 
 
 
 
 
 
 
 JOB PURPOSE &amp; KEY RESPONSIBILITIES
 
 
 
 Sr. Manager
 
 &ndash;
 
 GSE Maintenance is responsible to assist BU Head of Department to ensure that maintenance of all ground support equipment is carried out in a timely manner as per AISATS GSE policy.
 
 <ul>
 <li>
 This position will be responsible to carry out maintenance activities for the entire South Zone.
 </li>
 <li>
 Ensure that maintenance of GSE is carried out in accordance with the procedures laid down by company policy, manufactures&rsquo; manuals and regulatory requirements
 </li>
 <li>
 Ensure sufficient spare stock for GSE repair
 </li>
 <li>
 Ensure inventory and tagging of GSE as per company policy
 </li>
 <li>
 Ensure GSE replacement is planned as per company policy
 </li>
 <li>
 Ensure that maintenance skills set is updated through proper training
 </li>
 <li>
 Ensure training of maintenance staff take place as per company training matrix and manufacturers&rsquo; recommendations
 </li>
 <li>
 Ensure that maintenance team is updated with latest policies, procedures and regulations
 </li>
 <li>
 Assist BU Heads for optimization of resources/GSEs and cost reduction
 </li>
 <li>
 Contribute to formulate GSE maintenance procedures and policies in accordance with company&rsquo;s vision, mission, value and legal procedures; and implement the approved ones
 </li>
 <li>
 Ensure services are delivered as per agreed SLA with clients
 </li>
 <li>
 Assist AVP ramp/HOD to achieve goals, market share, revenue levels, cost reduction and/or operational efficiency
 </li>
 <li>
 Lead and coordinate his/her subordinates during his/her shift. deliver targets, monitor and evaluate his/her subordinates&rsquo; performance and provide feedback, reports
 </li>
 <li>
 Make spot checks to ensure that safety practices are followed, take necessary steps to correct and irregularity.
 </li>
 <li>
 Contributes in preparing procedures/instructions and training procedures for equipment operations when required
 </li>
 <li>
 Assist BU-Heads to prepare budget of GSE maintenance
 </li>
 <li>
 Ensure that spares&rsquo; stock and inventory is properly planned and maintained to ensure continuity of services
 </li>
 <li>
 Monitor monthly realization of department targets
 </li>
 <li>
 Measure and evaluate his/her individual performance and development, attends planned training and projects for self-improvement
 </li>
 <li>
 Observe customer satisfaction, make proposals for improvement.
 </li>
 <li>
 Communicate and attend meetings with other departments and external agencies to ensure smooth service s.
 </li>
 <li>
 Maintain good working relationship with customers and all stake holders.
 </li>
 <li>
 Ensures that equipment that are used in ramp services are functional well, and instructs maintenance team to eliminate deficiencies.
 </li>
 <li>
 Ensures the security and safety of the company property (equipment, stationery items, etc)
 </li>
 <li>
 Ensures the confidentiality of all information regarding the company and the work he/she performs, ensure the security of valuable documents.
 </li>
 <li>
 Ensure upkeep of AISATS offices and staff grooming and uniform regulations are followed strictly.
 </li>
 <li>
 Ensure that branding, corporate image and service standards are never jeopardized under any circumstances
 </li>
 <li>
 Ensure that his/her team works in line with AISATS values, principles and procedures; serve as role model for employees in his/her team.
 </li>
 <li>
 Responsible and accountable for overall quality, safety and security of operations.
 </li>
 <li>
 You will be responsible and accountable to make necessary operational decisions related to safety and security matters at all times whilst on duty.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 
 
 
 Bachelor&rsquo;s degree in engineering or Equivalent GSE Experience.
 
 
 
 <ul>
 <li>
 Minimum 10 years&rsquo; experience in ramp operations and GSE Maintenance
 </li>
 <li>
 Experience in resources (manpower) management.
 </li>
 <li>
 Able to learn and develop new skills.
 </li>
 </ul>
 
 
 
 
 
 For a successful role as Sr. Manager &ndash;GSE-Maintenance services, he/she should have the following traits:
 
 
 <ul>
 <li>
 Demonstrate excellent supervisory and leadership skills.
 </li>
 <li>
 Good communicator and able to relate to all levels of staff with excellent interpersonal skills.
 </li>
 <li>
 Fluency in written and spoken English.
 </li>
 <li>
 Individual with high energy levels. Ability to lead a diverse team and display leadership skills while handling cross sectional team.
 </li>
 <li>
 Ability to think logically, in addition to managing operational pressure.
 </li>
 <li>
 A problem solver, with the ability to make quick decisions based on available facts.
 </li>
 <li>
 Proven ability to lead, mentor and a young and dynamic group of talent.
 </li>
 <li>
 Ability to understand and interpret customer airlines operational manuals.
 </li>
 <li>
 Ability to work in teams, whilst displaying a high degree of motivation enthusiasm and commitment.
 </li>
 <li>
 Staff must be physically fit to work in shifts and under adverse weather conditions.
 </li>
 </ul>
 
 
</div>

Senior Manager – GSE - Maintenance

<div>
 
 
 ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Manager - Maintenance (H1)
 
 
 
 
 Location: Delhi
 
 
 
 
 
 
 
 
 JOB PURPOSE &amp; KEY RESPONSIBILITIES
 
 
 <ul>
 <li>
 Accomplishes maintenance human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
 </li>
 <li>
 Achieves maintenance operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
 </li>
 <li>
 Meets maintenance financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
 </li>
 <li>
 Provides engineering support by responding to requests for mechanical and electrical problems.
 </li>
 <li>
 Complies with codes by adhering to requirements; advising senior management on needed actions.
 </li>
 <li>
 Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
 </li>
 <li>
 Updates mechanical engineering job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
 </li>
 <li>
 Enhances facilities services and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
 </li>
 <li>
 Ensure that the Preventive and Predictive Maintenance Programs make significant contribution to the reduction of Maintenance costs and to the increase of equipment availability.
 </li>
 <li>
 Ensures that all Maintenance personnel provide a high level of customer satisfaction.
 </li>
 <li>
 That performance feedback data is used to strengthen the achievements of the Maintenance Department.
 </li>
 <li>
 Implement appropriate corrective actions in response to preventative and predictive Maintenance data.
 </li>
 <li>
 Ensure predictive and preventative Maintenance activities are properly documented and that documentation is controlled and available to all Maintenance personnel.
 </li>
 <li>
 Coordinate precision Maintenance technologies including, but not limited to, machinery alignment, rotating equipment balancing, and lubrication.
 </li>
 <li>
 Manage critical spare part inventory.
 </li>
 <li>
 Troubleshoot process and equipment problems by identifying and analyzing malfunctions, determining causes of problems, and developing and implementing corrective action.
 </li>
 <li>
 Recommend and implement systems and processes to improve productivity, product quality and employee safety.
 </li>
 <li>
 Coordinate programs such as emergency, preventive and predictive Maintenance to insure optimum equipment capability.
 </li>
 <li>
 Identify training needs and capability &ldquo;gaps&rdquo;. Implements training and development plans for Maintenance employees to ensure employee competency.
 </li>
 <li>
 Continuously improve operational processes by leveraging personal and team knowledge and expertise.
 </li>
 <li>
 Maintain effective systems for employee communications, continuous improvement and other systems that support business objectives.
 </li>
 <li>
 That the records, reports, and charts are kept up to date as an aid to improve Maintenance support services.
 </li>
 <li>
 Overall in charge of the Maintenance activities.
 </li>
 <li>
 Drawing up and implementation of Preventive Maintenance Schedules of Equipment.
 </li>
 <li>
 Monitoring all the Maintenance of Equipment done in Maintenance Centre &amp; with outside parties.
 </li>
 <li>
 Responsible for the allocation work, maintaining and preparation of comprehensive report
 </li>
 <li>
 Ensure only one manager on leave/OFF, so that one manager is present in all the days, they can recommend leave to technicians, shift technicians considering the man power requirement for the routine checks, servicing and break down repairs.
 </li>
 <li>
 Ensuring updating of Maintenance Records in the BOS.
 </li>
 <li>
 Monitoring of Refueling of Equipment and Diesel, Engine Oil and Hydraulic Oil consumption &amp; Maintenance of fuel, record through BOS.
 </li>
 <li>
 Monitoring of Job order bills and cash bills certification.
 </li>
 <li>
 Projecting and demanding spares requirement for and monitoring spares availability for various ongoing jobs &amp; for replenishment of stock.
 </li>
 <li>
 Indigenization and Import substitution.
 </li>
 <li>
 Monitoring of impress cash &amp; settlement
 </li>
 <li>
 Fulfilling mandatory requirements as per Factories Act for Factory inspector&rsquo;s inspection &ndash; vis-a-vis Pressure Vessels, Fire Points in Workshop, Electrical Equipment Safety requirements etc., and adherence to safety norms.
 </li>
 <li>
 Ensure cleanliness of workshop &amp; stores.
 </li>
 <li>
 Monitoring of Safety Audit requirements of ISAGO Customer Airlines
 </li>
 <li>
 Calibration Check of Instruments of Equipment used on Aircraft, Load Test of GPU&rsquo;s, Inspection dates on Fire Extinguisher Trolleys, Jacks etc.
 </li>
 <li>
 Monitoring AO requirements on Safety / Security &ndash; AEP, AVP, ADP&rsquo;s etc.
 </li>
 <li>
 Organizing Periodic Training of Technicians on Emergency Procedures for retrieval of Equipment.
 </li>
 <li>
 Authorized to sign material gate pass and fuel vouchers
 </li>
 <li>
 Any other assignments allotted from time to time.
 </li>
 <li>
 He will be assisted by the Assistant Manager, DM&rsquo;s and Supervisors
 </li>
 <li>
 Responsible and accountable for overall quality, safety and security of operations.
 </li>
 <li>
 You will be responsible and accountable to make necessary operational decisions related to safety and security matters at all times whilst on duty.
 </li>
 </ul>
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in engineering or Equivalent GSE Experience.
 </li>
 </ul>
 
 
 <ul>
 <li>
 96 months of experience in the relevant field
 </li>
 <li>
 Have demonstrated ability in preparing managing report and data analysis.
 </li>
 <li>
 Should be able to handle a mass manpower
 </li>
 <li>
 Should possess good command over computer application.
 </li>
 <li>
 Possesses openness to new challenges
 </li>
 <li>
 Willingness to go beyond the challenges and meet the deadlines.
 </li>
 <li>
 Possesses good communication skills.
 </li>
 <li>
 Should have the ability to solve problems
 </li>
 <li>
 Should be service oriented
 </li>
 </ul>
 
 
</div>

Manager - GSE Maintenance

<div>
 
 Job Requirements
 
 
 
 Job Title: Branch Manager
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage the day-to-day operations of the branch, including customer service, sales, and employee management
 </li>
 <li>
 Develop and implement strategies to achieve branch targets and goals
 </li>
 <li>
 Monitor and analyze branch performance, identify areas for improvement, and take corrective actions
 </li>
 <li>
 Ensure compliance with all banking regulations and internal policies and procedures
 </li>
 <li>
 Build and maintain strong relationships with customers, promoting the bank's products and services
 </li>
 <li>
 Lead and motivate a team of branch staff, providing coaching and training as needed
 </li>
 <li>
 Conduct regular performance evaluations and provide feedback to employees
 </li>
 <li>
 Collaborate with other departments to drive business growth and enhance customer experience
 </li>
 <li>
 Handle customer complaints and resolve issues in a timely and professional manner
 </li>
 <li>
 Prepare and submit reports on branch performance and activities to senior management
 </li>
 </ul>
</div>

Branch Manager

Tata Communications

<div>
 
 
 About The Company
 
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Title: Senior Team Member - Supply
 
 
 Chain Management
 
 
 
 
 
 About Role
 
 
 
 
 Designation- Senior Team Member
 
 
 Reports to- DGM_ Procurement
 
 
 Location- Delhi
 
 
 
 
 Role Description And Purpose
 
 
 
 
 The job holder provides procurement support to business
 
 
 teams that are directly supporting our APAC customers. The job holder is
 
 
 expected to help ensure our supply chains are effective and responsive such
 
 
 that they help us exceed the expectations of our customers and help us win and
 
 
 retain business.
 
 
 
 Purpose - Broad objective of the role
 
 
 
 
 
 Responsibilities
 
 
 
 
 Work with pre-sales/ bid manager team on
 
 
 understanding the scope of bids/ deals and map appropriate vendor
 
 
 considering capability and commercial feasibility
 
 
 Create and develop relationships with key
 
 
 suppliers and stakeholders
 
 
 Lead commercial negotiations with suppliers
 
 
 for goods and services ensure the best terms possible are obtained to win
 
 
 customer deals within a stringent timeline
 
 
 Ensure purchases are executed in a timely
 
 
 manner and in accordance with the company&rsquo;s policies.
 
 
 Track and report key functional metrics to
 
 
 reduce expenses and improve effectiveness
 
 
 Collaborate with key persons including demand
 
 
 &amp; delivery manager to ensure clarity of the specifications and
 
 
 SLAs
 
 
 Develop risk management plans for key
 
 
 category areas to ensure security of supply
 
 
 Seek out supply chain advantages to help the
 
 
 business improve its ability to compete and win
 
 
 
 
 Job Requirements
 
 
 
 
 Experience of working in a similar role
 
 
 ideally within a telecom environment
 
 
 4-6 years procurement experience at least
 
 
 half of which should be in Telecom, IT companies.
 
 
 BTech / MBA qualification is must
 
 
 Experience of working in a pre-sales
 
 
 environment is must
 
 
 Strong negotiation and stakeholder management
 
 
 
 Skills
 
 
 
 Good knowledge of sourcing, procurement and
 
 
 supplier management
 
 
 Experience of leading contract negotiations
 
 
 for network, IT (including software licenses)
 
 
 Well organized and self-motivated individual
 
 
 capable of working with a high degree of autonomy
 
 
 Ability to work under time pressure and with
 
 
 some amount of ambiguity
 
 
 Possess analytical skills to determine the
 
 
 best deals for the company and have to evaluate the many pros and cons of
 
 
 each supplier based on price, quality, speed of delivery and other factors
 
 
 
 
 Job Requirements
 
 
 
 
 <ul>
 <li>
 Complete
 
 
 </li>
 </ul>
 understanding of Enterprise Business in Telecom Industry- 4 to 5 years
 
 
 <ul>
 <li>
 Well
 
 
 </li>
 </ul>
 versed in Telecom networks and IT procurement
 
 
 <ul>
 <li>
 Fair
 
 
 </li>
 </ul>
 understanding of Purchasing &amp; Negotiating Network, UCaaS, Security and
 
 
 Hosting Services contract
 
 
 <ul>
 <li>
 Good
 
 
 </li>
 </ul>
 understanding of Cost (Should be able to derive cost) and spend management
 
 
 <ul>
 <li>
 Good
 
 
 </li>
 </ul>
 To have- Network background or experience
 
 
 <ul>
 <li>
 Look
 
 
 </li>
 </ul>
 candidates from Engineering background (Prf. from Tier 1 or Tier 2 college)
</div>

Sr Executive - Supply Chain Management

Genpact

<div>
 
 
 
 Ready to shape the future of work?
 
 
 
 
 
 
 
 At Genpact, we don&rsquo;t just adapt to change&mdash;we drive it. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges.
 
 
 
 
 If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquo;s shaping the future, this is your moment.
 
 
 
 
 Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation
 
 
 
 ,
 
 
 
 our teams implement
 
 
 
 
 
 
 data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
 
 
 
 
 
 
 
 
 Locations:
 
 
 
 Hyderabad | Kolkata | NCR
 
 
 
 
 
 Function:
 
 
 
 Human Resource Operations (HRO)
 
 
 
 
 
 Bands:
 
 
 
 4A | 4B | 4C | 4D
 
 
 
 
 (This posting covers multiple HRO openings including Internal Recruiting, Onboarding, Contracting Support, HR Operations, Employee Relations, Performance &amp; Compensation, Lead, and Tower Lead roles. Selected candidates will be aligned to
 
 
 
 one specific role or tower
 
 
 
 based on experience and business requirements.)
 
 
 
 
 
 Recruitment Operations
 
 
 
 <ul>
 <li>
 
 Manage recruitment activities including requisition management, sourcing, screening, interview coordination, offer management, and pre-onboarding.
 
 </li>
 <li>
 
 Ensure accurate job postings, job description updates, and requisition approvals.
 
 </li>
 <li>
 
 Partner with recruiters and hiring managers to meet hiring SLAs and business requirements.
 
 </li>
 </ul>
 
 
 
 Contractor Screening, Background Verification &amp; Onboarding
 
 
 
 <ul>
 <li>
 
 Create and manage background check (BGC) packages in third-party vendor systems as per client requirements.
 
 </li>
 <li>
 
 Initiate and monitor BGCs, validate results, handle low-complexity adjudication, and escalate complex cases.
 
 </li>
 <li>
 
 Coordinate onboarding activities including documentation, compliance checks, and day-one readiness.
 
 </li>
 <li>
 
 Perform I-9 verification and work eligibility checks where applicable.
 
 </li>
 </ul>
 
 
 
 HR Systems &amp; Data Management
 
 
 
 <ul>
 <li>
 
 Create, update, and maintain candidate and employee records in HR systems.
 
 </li>
 <li>
 
 Ensure timely movement of candidates through recruitment and onboarding statuses.
 
 </li>
 <li>
 
 Maintain data accuracy, confidentiality, and system compliance.
 
 </li>
 </ul>
 
 
 
 Reporting, Compliance &amp; Governance
 
 
 
 <ul>
 <li>
 
 Prepare recruitment, onboarding, and operational reports aligned to KPIs and SLAs.
 
 </li>
 <li>
 
 Support internal and external audits by providing required documentation.
 
 </li>
 <li>
 
 Generate regular and ad-hoc reports for leadership and stakeholders.
 
 </li>
 </ul>
 
 
 
 Stakeholder, Vendor &amp; People Management
 
 
 
 <ul>
 <li>
 
 Act as a key point of contact for hiring managers, HR partners, recruiters, vendors, and candidates.
 
 </li>
 <li>
 
 Manage interactions with third-party vendors (BGC, onboarding, HR services).
 
 </li>
 <li>
 
 Lead, coach, and mentor team members (for Lead / Tower Lead roles).
 
 </li>
 <li>
 
 Drive process improvements, standardization, and operational efficiency within the assigned scope.
 
 </li>
 </ul>
 
 
 
 Qualifications We Seek
 
 
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 
 </li>
 </ul>
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 
 
 Proven
 
 
 
 experience in recruitment, onboarding, HR operations, or shared services.
 
 </li>
 <li>
 
 Prior experience in recruitment, staffing, or talent solutions preferred.
 
 </li>
 <li>
 
 Experience supporting
 
 
 
 US recruitment and onboarding processes
 
 
 
 (for applicable roles).
 
 </li>
 <li>
 
 People management experience (for Lead / Tower Lead roles).
 
 </li>
 <li>
 
 Experience in HR Shared Services or multi-client environments preferred.
 
 </li>
 </ul>
 
 
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 
 Strong communication skills with excellent spoken and written English.
 
 </li>
 <li>
 
 Good analytical, reporting, and problem-solving skills.
 
 </li>
 <li>
 
 High attention to detail and strong organizational ability.
 
 </li>
 <li>
 
 Ability to work with multiple stakeholders across locations.
 
 </li>
 <li>
 
 Capability to drive process improvements and challenge the status quo.
 
 </li>
 </ul>
 
 
 
 
 
 Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
 
 
 
 
 Let&rsquo;s build tomorrow together.
 
 
 
 
 
 
 
 
 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
 
 
 
 
 Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
 
 
</div>

Human Resources Operations (HRO)

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