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senior project manager

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
The Amazon Community Impact (ACI) team helps Amazon prioritize and address societal problems where we can make a difference by leveraging the company's unique assets (technology, logistics, expertise). With over 1.5 million Amazonians living and working across 60+ countries, there is unprecedented opportunity to scale collective impact by connecting our greatest asset&mdash;our people&mdash;to community initiatives through volunteering. We view volunteering as a strategic advantage that can amplify each of our community impact priorities: disaster relief, food security, and education.
<br>
<br>
The ACI Volunteering team's vision is to cultivate a culture of volunteering where Amazonians use their time, experience, and skills to shape a better tomorrow for our local communities, planet, and future generations. Through globally relevant products and programs we enable and enhance the volunteering experience for Amazonians.
<br>
<br>
The Executive Volunteering Lead is a senior program manager who owns volunteering strategy and execution for a portfolio of global senior leaders (Directors, Vice Presidents, Senior VPs, C-Suite) and their organizations. This role works backwards from executive and business priorities to create strategic volunteering plans, collaborate with key stakeholders to bring plans to fruition, identify and close gaps in existing volunteering products, and drive execution to deliver measurable community and employee impact.
<br>
<br>
Successful candidates think big and dive deep to build volunteering plans that drive measurable impact. You define an organization&rsquo;s volunteering strategy based on deep customer understanding and are comfortable operating at all levels of the organization, from presenting to S-Team (C-suite) members to working hands-on with Community Ambassadors (volunteer event coordinators). You excel at translating strategic vision into execution, analyzing data, and building scalable mechanisms. You&rsquo;re a force multiplier who deploys AI tools and agents to challenge your thinking, redesign processes, automate workflows, and expand organizational capacity. You collaborate effectively with diverse teams and have the executive presence to influence senior leadership while remaining approachable to frontline volunteers.<br>
<br>
Key job responsibilities<br>
Strategic Planning:
<br>
<ul><li>Own the end-to-end volunteering strategy and vision for assigned senior leader (Director, Vice President, Senior Vice President) organizations, designing high-impact experiences including signature executive engagements, flagship programs, and campaign integration. Work backwards from executive priorities, business rhythms, and organizational goals to define volunteering strategies that inform business and community impact strategy.
</li><li>Write product requirements strategy documents to define new volunteering program and inform products that create meaningful business and community impact.</li><li>Leverage narrative docs to drive cross-organizational alignment.
</li><li>Use data and KPI metrics to inform strategy, prioritize initiatives, make tradeoff decisions, and demonstrate ROI to senior leadership.
</li></ul>Roadmap Execution &amp; Mechanisms:
<br>
<ul><li>Create and maintain multi-year roadmaps that align executive engagement, volunteer experiences, and ACI priorities.</li><li>Empower generative and agentic AI tools and agents (e.g. using Amazon Quick Suite, Kiro, Claude) to accelerate workflows such as writing, data analysis, status reporting, or stakeholder communications.</li><li>Make prioritization trade-offs based on dependencies, risks, customer impact, and effort. Prioritize volunteering product feature development based on impact, effort, and strategic alignment.
</li><li>Build automated dashboards that track ROI and program metrics to simplify reporting for executive leadership through monthly and quarterly business reviews.</li><li>Translate data insights to inform tradeoff decisions and strategic shifts based on what's working and what's not working.
</li><li>Create compelling data visualizations and reports that measure effectiveness of volunteering strategies, key success metrics, and tell the story of volunteering impact.
</li></ul>Stakeholder Management:
<br>
<ul><li>Serve as the primary liaison between senior leader organizations, regional volunteering teams, and the central volunteering team.
</li><li>Drive cross-level and cross-org stakeholder alignment through business documents and mechanisms.
</li><li>Manage Voice of Customer mechanisms to understand and identify product opportunities to address executives&rsquo; pain points and needs.
</li><li>Own, coordinate, and execute go-to-market plan for new volunteering products and features impacting executives and their organizations.
</li><li>Coordinate cross-functional initiatives that require alignment across multiple business lines, geographies, and stakeholder groups.<br>
</li></ul></div><h2 class="jobSectionHeader"><b>BASIC QUALIFICATIONS</b></h2><ul><li>5+ years of program or project management experience</li><li>Experience using data and metrics to determine and drive improvements</li><li>Experience owning program strategy, end to end delivery, and communicating results to senior leadership</li><li>Experience using GenAI tools to improve operational processes, automate workflows, and/or drive productivity gains</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience working in corporate social responsibility or with nonprofits/NGOs</li><li>Working knowledge of Generative AI, Agentic AI, and emerging AI technologies</li><li>Familiarity with deploying prompt engineering concepts and ability to evaluate AI-generated outputs for accuracy and quality</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually</div><p></p>

Senior Program Manager, Executive Volunteering , Amazon Community Impact

Onni Group

<div><p><b>Job Description:</b></p><p>
The Assistant Project Manager &ndash; Interior Design supports the planning, design coordination, execution, and closeout of high-rise residential projects, with a primary focus on interior design implementation. This role ensures design intent is executed accurately and aligned with budget, schedule, and company standards.</p><p></p><p><b>
Perks and Benefits:</b><br>
When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $18, $44, or $112 per pay our PPO, HSA, and HMO have you covered. In addition, we offer:</p><ul><li>
3 weeks PTO</li><li>
401(k) employer match</li><li>
Annual education allowance of up to $1,000</li><li>
Referral program</li><li>
Free Onsite Parking or Commuting Support</li><li>
Residential housing discount after 1 year of continuous employment</li><li>
Friends and family rates for our Hotel Properties throughout the company</li></ul><p></p><p><b>
What Will You Do?</b></p><ul><li>
Assist in initiation, planning, execution, and closeout of high-rise residential projects.</li><li>
Coordinate designers, consultants, engineers, subcontractors, and vendors.</li><li>
Develop and maintain interior project schedules and monitor critical path items.</li><li>
Assist with budgeting, cost estimating, and value engineering for interior scopes.</li><li>
Manage RFIs, submittals, change orders, and subcontractor invoices.</li><li>
Lead finish palettes, material selections, and FF&amp;E specifications.</li><li>
Review reflected ceiling plans, lighting plans, elevations, and interior details.</li><li>
Oversee FF&amp;E procurement and installation.</li><li>
Conduct field verifications and maintain punch lists.</li><li>
Ensure compliance with ADA and building codes.</li><li>
Support quality control and resolve field design issues.</li><li>
Participate in post-project reviews.</li></ul><p></p><p>
Interior Design &amp; Technical Oversight</p><ul><li>
Lead and coordinate finish palettes, materials selections, and FFE&amp;F specification for residential units amenities, and common areas</li><li>
Review and manager construction drawings including reflected ceilings plans, lighting plans, electrical plans, and interior elevations.</li><li>
Ensure interior design documentation aligns with architectural drawings and construction requirements.</li><li>
Oversee procurement, bidding, and installation of FF&amp;E packages</li><li>
Review shop drawings and submittals for compliance with design intent</li><li>
Conduct field verifications to ensure finishes and installations meet design specifications</li><li>
Ensure compliance with building codes, ADA requirements, and applicable regulations</li><li>
Stay current with residential market trends, materials, and high-rise design standards</li></ul><p></p><p>
Pre-Construction &amp; Budget Management</p><ul><li>
Assist with quantity take-offs and bid packages for interior scopes</li><li>
Perform cost analysis of material selections and recommend value-engineering solutions</li><li>
Maintain project cost databases and track interior budget performance</li><li>
Prequalify vendors and subcontractors for finish trades</li><li>
Draft and administer subcontracts related to interior scopes</li></ul><p></p><p>
Field Engineering &amp; Quality Control</p><ul><li>
Support overall quality control for interior finishes and detailing</li><li>
Conduct site walks to verify installations align with drawings and specifications</li></ul><p></p><p><b>
What You Bring</b></p><ul><li>
Minimum 3 years of Project Engineer experience</li><li>
Experience in ground up high rise construction.</li><li>
Associate&rsquo;s degree or higher in Interior Design, Interior Architecture, Construction Management, or related field preferred</li><li>
Strong knowledge of construction methods, detailing, and building codes</li><li>
Proficiency in MS Project, MS Outlook, MS Word, MS Excel, and MS Windows</li><li>
Ability to guide, direct, and coordinate a department with five or more employees</li><li>
Demonstrated ability to effectively run a department in an efficient manner</li><li>
Ability to read, analyze, and interpret prints, architectural drawings, financial and job cost reports</li><li>
Excellent knowledge of the industry and trends impacting the business</li><li>
Excellent customer service orientation and excellent interpersonal skills</li><li>
Excellent oral and written communication skills</li></ul><ul><li>
Develop and maintain punch lists for residential units and amenity spaces</li><li>
Assist in preparing project-specific safety plans and conducting site safety reviews</li><li>
Troubleshoot field conditions and coordinate design solutions with consultants</li></ul><p></p><p><b><br>
Salary Range:</b></p><p>
$120,000-$140,000</p><p></p><p><b><br>
About The Company:</b></p><p><b>
Onni</b></p><p>
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.</p><p></p><p><b><br>
AI Use:</b></p><p>
This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.</p><p></p><p><br>
All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.</p><p></p><p><b><br>
How To Apply:</b></p><p><i>
Please apply through the link on the job posting and attach your resume and any other required documents.</i></p><p><i>
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.</i></p></div><p></p>

Assistant Construction Project Manager - Interiors

Starbucks

<div><p><b>Now Brewing &ndash; senior digital product manager! #tobeapartner</b></p><p></p><p><br>
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.</p><p></p><p><br>
As a senior digital product manager, for Third-Party (3P)<b> </b>on the Starbucks Card &amp; Gifting team, you will be the strategic owner of the 3P channel and distribution for North America and oversee how Starbucks gift cards are distributed, sold, and integrated across retailers and external platforms.</p><p></p><p><i><br>
As a </i><b><i>senior digital product manager</i></b><i>, you will..</i></p><ul><li><p>
 Serve as the primary relationship owner for strategic distribution partners, including Blackhawk Network (BHN) and InComm, driving alignment on business objectives, growth strategies, and operational execution</p></li><li><p>
Build and manage strategic relationships with key retail and marketplace partners, including Amazon, Target, Kroger, and other major accounts, leading business reviews and joint growth planning</p></li><li><p>
 Define and execute third-party channel strategies spanning distribution, product assortment, merchandising, placement, and marketing to drive growth, market share, and customer reach.</p></li><li><p>
 Own the annual third-party marketing and merchandising budget, optimizing promotional investments to maximize business impact and return on investments</p></li><li><p>
 Lead biannual product portfolio and assortment planning, ensuring alignment with seasonal priorities, retail partner needs, inventory requirements, and merchandising strategies.</p></li><li><p>
 Analyze sales, market, and partner performance data to identify trends, evaluate business opportunities, and inform strategic recommendations.</p></li><li><p>
 Monitor competitive activity, industry developments, and emerging distribution trends to identify growth opportunities, mitigate risks, and shape future investment decisions.</p></li></ul><br>
<p></p>
<p><b><i>
We&rsquo;d love to hear from people with:</i></b></p><ul><li><p>
Minimum 5+ years progressive responsibility in Digital Product Management</p></li><li><p><b>
 </b>7+ years of experience in strategic partnerships, business development, channel management, or a related discipline</p></li><li><p>
Extensive experience in the gift card industry, with a strong understanding of retail, digital and enterprise sales channel, industry trends, and growth drivers</p></li><li><p>
 Curious, highly motivated self-starter</p></li><li><p>
 Proficient with the application of quantitative and qualitative data analysis</p></li><li><p>
Experience managing third-party distribution channels, strategic partnerships, retail accounts, marketplaces, or channel growth businesses</p></li><li><p>
 Proficient with developing and executing strategic business plans while managing complex partner and stakeholder relationships</p></li><li><p>
 Strong analytical and financial acumen, including budget ownership, forecasting, business case development, and performance management</p></li><li><p>
Strong communication skills, both written and verbal</p></li></ul><p></p><p><br>
Preferred Qualifications</p><ul><li><p>
 Bachelor's degree in Business, Marketing, Finance, Economics, or a related field</p></li><li><p>
 Advanced degree</p></li><li><p>
 Experience working within gift cards, retail, ecommerce, or digital commerce businesses</p></li><li><p>
Demonstrated success managing and growing complex partner ecosystems across retailers, distributors, marketplaces, or other third-party channels</p></li></ul><p></p><p><br>
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor&rsquo;s degree through Arizona State University&rsquo;s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.</p><ul><li>If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.</li></ul><p></p><p><br>
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.</p><p></p><p><br>
We believe we do our best work when we're together, which is why we're onsite four days a week.</p><p><b>
Join us and inspire with every cup. Apply today!</b></p><p><i>
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.</i></p><p><i>
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.</i><br>
<br>
<i>Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at </i><i>applicantaccommodation@starbucks.com</i><i> or 1(888) 611-2258.</i></p></div><p></p>

senior digital product manager

<div><div><b>Now Brewing - manager, digital product management, Starbucks Shop! #tobeapartner</b></div><div>
</div><div>
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.</div><div>
</div><div>
The manager of Starbucks Shop is responsible for the vision, strategy, growth, and performance of Starbucks's direct-to-consumer digital commerce business. This leader owns the evolution of Starbucks Shop as a strategic growth engine, delivering meaningful revenue, deepening customer relationships, and creating differentiated brand experiences that extend beyond retail stores.</div><div>
This role serves a rapidly growing digital business, bringing together product management, digital merchandising, marketing, customer experience, operations, analytics, and technology to create a best-in-class commerce experience. Specifically, the manager of Starbucks Shop is accountable for defining long-term strategy, driving commercial performance, prioritizing investments, and leading a cross-functional ecosystem that advances both customer and business outcomes.</div><div>
As a senior leader within Global Digital Commerce, this individual will influence enterprise priorities, champion customer-led innovation, and identify new opportunities to unlock growth through personalization, experimentation, partnerships, and emerging technologies. The role requires a high degree of strategic thinking, operational excellence, and leadership in a complex, matrixed environment.</div><div>
The successful candidate combines strong commercial acumen with deep digital commerce expertise and an ability to inspire teams around a compelling vision for the future of Starbucks Shop.</div><div><i>
As a manager, digital product management - Starbucks Shop, you will&hellip;</i></div><div>
</div><ul><li><div>
Own the vision, strategy, operating plan, investment priorities, and commercial performance of Starbucks Shop.</div></li><li><div>
Lead the growth and evolution of Starbucks Shop as an integrated direct-to-consumer business and customer experience.</div></li><li><div>
Act as a senior steward of the Starbucks brand, ensuring every digital interaction reflects our standards of quality, craft, and human connection.</div></li><li><div>
Maintain a balance between commercial objectives and long-term brand equity.</div></li><li><div>
Be accountable for the commercial performance and growth of Starbucks Shop.</div></li><li><div>
Initial scope focused on U.S. operations, with responsibility to inform and enable future international expansion.</div></li><li><div>
Lead a team of direct and indirect reports across product, commerce, and customer experience disciplines.</div></li><li><div>
Influence decisions across multiple executive stakeholder groups.</div></li><li><div>
Operate with significant autonomy and decision-making authority.</div></li><li><div>
Manage strategic external vendor and platform relationships.</div></li></ul>
<div><i>We&rsquo;d love to hear from people with:</i></div><div>
</div><ul><li><div>
Minimum of 8+ years of experience in digital commerce, product management, digital business leadership, or related disciplines</div></li><li><div>
Experience owning business performance metrics, including revenue, conversion, customer acquisition, retention, and customer satisfaction</div></li><li><div>
Strong strategic thinking and commercial acumen, with the ability to connect customer experience decisions to financial outcomes</div></li><li><div>
Proficient with the application of quantitative and qualitative data analysis</div></li><li><div>
Curious, highly motivated self starter with proven experience leading large cross-functional teams and navigating conversations with senior leaders</div></li><li><div>
Experience with customer research design and experiment design and A/B testing</div></li><li><div>
Exceptional stakeholder management and executive influence skills</div></li><li><div>
Prefer Bachelors degree in business, marketing, computer science, or engineering; MBA preferred</div></li><li><div>
Demonstrated success building and leading high-performing teams in complex, matrixed organizations</div></li><li><div>
Prior people management experience preferred</div></li><li><div>
Deep understanding of digital commerce ecosystems, including merchandising, personalization, customer journeys, payments, fulfillment, and digital marketing</div></li><li><div>
Expert at working in the agile environment (e.g., user stories, iterative development, scrum teams, sprints, personas)</div></li><li><div>
Experience leveraging data and experimentation to drive customer and business value</div></li><li><div>
Outstanding communication, storytelling, and presentation abilities</div></li><li><div>
Ability to navigate ambiguity, drive alignment, and execute effectively in a fast-paced environment</div></li><li><div>
Willingness to travel &lt;10%</div></li></ul><div>
</div><div>
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor&rsquo;s degree through Arizona State University&rsquo;s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.</div><ul><li>If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.</li></ul><div>
</div><div>
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.</div><div><i>
</i></div><div>
We believe we do our best work when we're together, which is why we're onsite four days a week.</div><div><b>
Join us and inspire with every cup. Apply today!</b></div><div><i>
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.</i></div><div><i>
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.</i><br>
<br>
<i>Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at </i><i>applicantaccommodation@starbucks.com</i><i> or 1(888) 611-2258.</i></div></div>

manager, digital product management - Starbucks Shop

Cloud Destinations

<p><b>Job Title:</b> VoIP Engineer IV</p><p><b>Number of Roles:</b> 1</p><p><b>Location:</b> Seattle, WA - ***Onsite 2-3 days per week*** (flexible/negotiable which days &mdash; not fixed team days, just needs on-site coverage during business hours at all times)</p><p><b>Duration:</b> 6 months CTH</p><p><b>Job Notes:</b>Team Structure</p><ul><li>Team of 3 today: 2 Level 1 engineers + 1 Level 4 engineer</li><li>This role would be a 2nd Level 4 (backfill/additional operational support)</li><li>Responsibilities include mentoring/training the lower-level engineers, especially on the new project being implemented Experience Requirements</li><li>Minimum 7 years experience</li><li>Negotiable/flexible if candidate has direct NovelVox experience or comparable/equivalent experience</li><li>Degrees/certifications count toward &quot;points&quot; &mdash; there's a tradeoff between formal education/certs and hands-on work experience</li><li>They want someone who's already done this or something very similar &mdash; not someone learning on the job (this is a high-visibility project, no room for a learning curve) The Project needing to start ASAP after worker is identified</li><li>Client uses Epic (hosted instance via University of Washington partnership)</li><li>Patient Access team is implementing Epic Cheers (call management module) with CTI integration</li><li>Current stack: Cisco Finesse / UCCX. New state: UCCX stays as backend, but calling interface moves from Finesse into Epic Cheers, with NovelVox building the integration layer</li><li>Future/secondary work (not immediate): Cisco WebEx AI agents / NLP &mdash; not expected to be 100% of role, will also share in daily operations, design, architecture, and other essential duties per the job description</li><li>High visibility/political importance: identified as one of the organization's top 3 projects; described as critical to org credibility/reputation with partners Compensation</li><li>Conversion Salary range: $120K low &ndash; $190K high annually</li><li>Recruiters (client side) typically anchor offers at mid-range; going above requires justifying via considerable experience</li></ul><p><b>Job Summary:</b></p><ul><li>The Voice over IP Engineer IV provides Fred Hutchinson Cancer Center (FHCC) with expert level engineering, architecture, design, implementation, operations, management, and technical leadership of complex voice over IP systems.</li><li>At Fred Hutchinson Cancer Center, all employees are expected to demonstrate a commitment to our values of collaboration, compassion, determination, excellence, innovation, integrity, and respect.</li><li>The role will be focused on specific projects and will require the following skill-set in addition to the standard Knowledge, Skills and Abilities expected for this level of engineer.</li><li>Experienced with the design, deployment and support of pre-built CTI connectors such as NovelVox, SpinSci or AMC. NovelVox deployment with Epic and Cisco Unified Communications Manager is preferred.</li><li>Expertise in REST APIs, JSON, SOAP services, HL7 fundamentals, FHIR basics, XML, Authentication, OAuth, SAML and interface troubleshooting.</li><li>Cisco Contact Center Platforms: Expertise with Unified Contact Center Express, Webex Contact Center and Webex Customer Assist.</li><li>Expert in SIP trunking, dial plans, and intelligent omnichannel routing (voice, chat, email).</li><li>Webex AI &amp; Automation: Skill in implementing Webex AI agents, virtual assistants, and automated screen-pop.</li><li>Healthcare Contact Center Experience including patient identiy verification, HIPAA compliance, Protected Health Information,</li><li><b>Knowledge, Skills and Abilities</b></li><li>Experience in architecting, implementing, and configuring complex Cisco IPT solutions with Cisco Unified Call Manager (CUCM) clusters, Cisco Unity/Unity Connection Voicemail (CUC), Cisco IM &amp; Presence (CIMP), and voice gateways.</li><li>Expert knowledge and expertise in the design, consultation, long-term planning, installation, management, and repair of complex VoIP based network and telecommunication equipment, related applications, and associated services.</li><li>Expert knowledge and expertise on Cisco Routers, Structured Cabling, and LAN/WAN circuits; PRI, SIP, MPLS, FXO, FXS, and POTS.</li><li>Expert knowledge and expertise of the Cisco Unified Call Manager, IMP, Telepresence, IPCC, Unity, CCX, SRST, CUBE, secure voice concepts, and secure voice processes.</li><li>Ability to think strategically and to work effectively with a diverse group of co-workers and customers.</li><li>Ability to analyze and provide creative, innovative solutions for complex problems.</li><li>Proficient organizational, interpersonal, communication (written and verbal), and presentation skills.</li><li>Demonstrated engineering leadership abilities in a team environment with a proven record of positive contributions.</li><li>Ability to complete multiple tasks, set priorities, and manage to critical deadlines.</li><li>Must be able to work non-standard business hours and be on-call as necessary.</li><li>Knowledge and expertise Cisco Emergency Responder (CER) &amp; Cisco Unified Contact Center Express (UCCX).</li><li>Knowledge on Cisco network infrastructure, LAN/WAN circuits; QoS.</li><li>Able to anticipate customer needs, assess requirements, and identify new solutions to meet departmental/organizational goals.</li><li>Additional Cisco Certifications in any of the following: CCIE (strongly preferred), CCSA, CCNP, CCDP, CCIP.</li><li><b>Required Education and Experience</b></li><li>Bachelor&rsquo;s degree in computer science, engineering, information systems, or related field, or equivalent combination of education and experience.</li><li>Minimum seven (7) years' experience in Voice Operations and/or Voice Engineering.</li><li>Minimum five (5) years of experience in information technology administration or engineering, with three (3) years of experience in the information technology VoIP, telecommunications, or networking field.</li><li>Minimum three (3) years of experience directly managing IT telecommunication or infrastructure engineering and operational resources.</li><li>Minimum three (3) years of experience in leading teams and projects.</li><li><b>Primary Essential Duties</b></li><li>Responsible for development and maintenance of business-critical communications and/or network-based voice product systems, including planning, designing, and implementing scalable local and wide-area network solutions between multiple platforms and protocols (including IP and VoIP).</li><li>Responsible for monitoring and performance of enterprise platforms.</li><li>Oversees/troubleshoots voice issues and coordinates installation efforts with appropriate vendors and internal teams.</li><li>Leveraging expertise and experience, the incumbent will develop solutions that best align with FHCC&rsquo;s voice network requirements, identifying cost-effective implementation and long-term support strategies.</li><li>Provide Tier 2 support of internal voice and data communication systems.</li><li>Comply with departmental processes, such as incident management, change management and problem management.</li><li>Monitor and report on voice systems usage, availability, and performance.</li><li>Lead telephony system evaluations.</li><li>Collaborate with other members of IT staff and end users.</li><li>Follow VoIP engineering best practices and adhere to existing policies and procedures.</li><li>Design rack and cabinet equipment layout for server rooms and other telecommunications rooms.</li><li>Report, manage and troubleshoot issues with appropriate vendor tech-support staff.</li><li>Perform advanced-to-expert level configuration, troubleshooting and problem mitigation on all voice equipment, including wireless and network security equipment.</li><li>Work effectively with vendors, contractors, and other staff to coordinate system installations and provide quality assurance oversight.</li><li>Identify and maintain tools/applications for network monitoring, control, and reporting.</li><li>Lead short and long-range capacity planning.</li><li>Lead design, planning, and implementation of voice and data network systems.</li><li>Track telecommunication equipment software/firmware levels/revisions and lead efforts to upgrade accordingly.</li><li>Lead the evaluation of functionality/feature sets needed for telecommunications and direct selection of the correct hardware/software accordingly.</li><li>Utilize project planning and management skills to act as lead on large projects.</li><li>Perform in-depth telecommunications analysis, and provide evaluation, determination, and direction.</li><li>Provide advanced telecommunications/VoIP designs, including diagrams and documentation.</li><li>Provide guidance, direction, mentorship, and training to lower-level staff.</li><li>Perform 24/7 on-call support on a rotating basis and after-hours/weekend work for planned maintenance as required</li></ul><p>Pay: $85.00 - $90.00 per hour</p><p>Application Question(s):</p><ul><li>How many years you have experience with Voice Operations and/or Voice Engineering?</li><li>How many years you have experience with telecommunication?</li><li>Do you have experience with Cisco IPT solutions with Cisco Unified Call Manager (CUCM) clusters, Cisco Unity/Unity Connection Voicemail (CUC), Cisco IM &amp; Presence (CIMP), and voice gateways?</li></ul><p>Work Location: On the road</p>

VoIP Engineer IV (Exp - 15+ years)

Trupanion

<div><ul><li>Full-time</li><li>
Department: Learning &amp; Development</li><li>
Compensation: USD 82500 - USD 92500 - yearly</li></ul>
<div></div>
<p></p><div><div><div><div><h2 class="jobSectionHeader"><b>Company Description</b></h2></div><div><p>
Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p><b>
Position Summary:
</b></p><p><b>US &ndash; Seattle only</b>: This position is open to candidates in the Seattle area. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.</p><p>
The <b>Learning &amp; Development Program Lead, Sales Experience </b>collaborates with stakeholders across the business to analyze business needs and recommend, develop, design, and deliver impactful learning experiences. This senior role supports operations for the Learning &amp; Development team, providing leadership, valuable feedback, and direction to ensure our members receive outstanding and consistent experiences.</p><p>
The Program Lead supports day-to-day operations, monitors, tracks, and assists with the completion of program initiatives. The Program Lead is a key contributor in helping to drive growth, retention, conversion, product knowledge, partner, and member satisfaction (NPS).</p><p><b>
Responsibilities:</b></p><p><b>
Program Effectiveness, Maintenance, and Quality
</b></p><ul><li>Analyze team performance and deliverables to evaluate the effectiveness of training design and delivery to determine areas for improvement, additional training, and coaching.</li><li>
Measure training progress and integrate assessments to ensure that leaders and team members can track their progression and program success.</li><li>
Evaluate learning solutions through surveys, performance data, metrics, and reports.</li><li>
Leverage insights from stakeholders and data to create, update, and deliver training to meet the evolving needs and requests of the business.</li><li>
Partner with leaders and teams across the organization to ensure teams are working collaboratively and in sync towards shared goals.</li></ul><p><b>
Team and Project Support</b></p><ul><li>
Build and maintain effective relationships within the team and with stakeholders across the business.</li><li>
Provide consistent support to our Learning &amp; Development team by answering questions, collaborating, and using creative thinking to tackle challenges.</li><li>
Supports leaders and team members to drive team growth, evolution, and change adoption.</li><li>
Coach, mentor, and advise team members to support development in instructional design, project management, and facilitation.</li><li>
Facilitate virtual and in-person experiences.</li><li>
Take ownership of project outcomes by planning, coordinating, and driving projects to successful completion while meeting quality, timeline, and stakeholder expectations.</li></ul><p><b>
Training Content Development and Implementation</b></p><ul><li>
Stay current with Trupanion data, products, growth goals as well as strategic plans to optimally plan training.</li><li>
Proactively partner with leaders to identify, prioritize, and address learning needs, while effectively managing training resources.</li><li>
Lead, scope, and develop engaging training using effective learning techniques that will enable the team to meet business needs and goals.</li><li>
Develop results-driven, user and learner-centric materials, playbooks, facilitator guides, videos, and interactive eLearning.</li><li>
Tailor communications and experiences to meet the needs of various Trupanion audiences.</li></ul><p><b>
Skills</b></p><ul><li>
Comfortable using technology such as Microsoft 365 products, Trupanion Applications, Tableau, Articulate 360, Adobe Creative Suite, Learning Management Systems, and SaaS (Software as a Service).</li><li>
Learning &amp; Development knowledge, including but not limited to instructional design, assessments, instructor-led training, eLearning, workshops, evaluation, and needs analysis.</li><li>
Experience in a learner-centric environment, particularly with team members from a wide variety of cultures.</li><li>
Resourceful, self-motivated, and able to think creatively beyond the limits of convention or existing solutions.</li><li>
Excellent communication and interpersonal skills.</li><li>
Experience as a member of a team and a team leader.</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li>
3+ years experience designing, developing, and delivering in-person and online training courses, engagement tools, and workplace learning for a variety of audiences and skill level.</li><li>
3+ years&rsquo; experience leading others.</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2></div><div><ul><li>
The base salary range for this position is <b>$82,500 - $92,500</b> on a full-time schedule.</li><li>
Along with base compensation, Trupanion employees are currently eligible for monthly bonuses.</li><li>
We want all employees to be invested in Trupanion&rsquo;s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.</li></ul><div></div><p><b>
Benefits and Perks:</b></p><ul><li>
Full medical, dental, and vision benefits at no cost to the employee</li><li>
Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)</li><li>
Five-week sabbatical after five years of employment</li><li>
Open, casual, pet-friendly, and fun office environment</li><li>
Free medical health insurance for your pet (1 dog or cat)</li><li>
Paid time off to volunteer at nonprofit organizations</li><li>
Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.</li></ul><p>
For more information about Trupanion, visit https://trupanion.com/about</p><p>
Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ</p><p>
Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.</p><p>
We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.</p>
<p><b>
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.</b></p></div></div></div></div></div><p></p>

Learning & Development Program Lead, Sales Experience

True Brands

<div><p>At True Brands, our purpose is to help people embrace today and confidently pursue tomorrow. We foster a workplace built on openness, inclusion, trust, and respect, where creativity and collaboration thrive.</p><p>
True Brands is a fast-growing, design-driven company specializing in premium beverage and lifestyle products. With over 25,000 customers worldwide and a portfolio of industry-leading brands; including Viski&reg;, HOST&reg;, Collins&reg;, Twine&reg;, Pinky Up&reg;, True&reg;, Foster &amp; Rye&reg;, and more, we create products and experiences that elevate everyday moments.</p><p>
We're looking for an experienced <b>Designer II</b> to join our Creative team. This is an exciting opportunity to contribute to a fast-paced, collaborative environment where you'll help shape the visual identity of multiple consumer brands across ecommerce, digital marketing, retail, packaging, and print.</p><p>
Reporting to the Creative Manager, you'll own projects from concept through production while partnering closely with Marketing, Ecommerce, Product Development, Sales, and fellow creatives to deliver thoughtful, high-impact design solutions.</p><h2 class="jobSectionHeader"><b>
What You'll Do</b></h2><p>
As a Designer II, you'll create compelling visual experiences that strengthen our brands and drive business results. You'll balance creative thinking with production excellence, consistently delivering polished work on deadline while contributing ideas that elevate both our products and our creative team.</p><p>
Daily responsibilities include:</p><ul><li>
Design and produce marketing assets including website graphics, landing pages, promotional email campaigns, digital advertising, catalogs, sales collateral, presentations, and other brand materials.</li><li>
Design and optimize digital experiences across Shopify, Klaviyo, and other ecommerce platforms.</li><li>
Partner with Marketing and Ecommerce teams to develop creative that supports customer acquisition, product launches, promotional campaigns, and seasonal initiatives.</li><li>
Collaborate with designers, copywriters, photographers, and product teams to concept, refine, and execute creative projects.</li><li>
Present design concepts and clearly articulate creative decisions to stakeholders.</li><li>
Balance multiple projects while consistently delivering high-quality work on schedule.</li><li>
Ensure all creative aligns with established brand standards while identifying opportunities to evolve and strengthen our visual identity.</li><li>
Review peer work and provide constructive feedback to improve overall creative quality.</li><li>
Maintain organized production files, naming conventions, and documentation throughout every project.</li><li>
Produce accurate, production-ready files for both digital and print applications.</li><li>
Continuously expand your knowledge of design trends, ecommerce best practices, production methods, and our target consumers.</li></ul><h2 class="jobSectionHeader"><b>
What Makes Someone Successful in This Role</b></h2><p>
Successful Designer II team members consistently demonstrate:</p><h3 class="jobSectionHeader"><b>
Ownership &amp; Accountability</b></h3><ul><li>
Meet project deadlines without sacrificing quality.</li><li>
Proactively communicate scheduling risks and collaborate on achievable solutions.</li><li>
Take ownership of projects from kickoff through final delivery.</li><li>
Stay engaged until projects are completed successfully.</li></ul><h3 class="jobSectionHeader"><b>
Communication &amp; Collaboration</b></h3><ul><li>
Clearly understand project objectives before beginning work.</li><li>
Communicate project status, challenges, and timeline changes proactively.</li><li>
Respond positively to feedback and embrace an iterative creative process.</li><li>
Share ideas confidently and actively participate in creative discussions.</li><li>
Ask thoughtful questions and seek support before challenges become roadblocks.</li></ul><h3 class="jobSectionHeader"><b>
Creative Initiative</b></h3><ul><li>
Demonstrate genuine curiosity and enthusiasm for every project.</li><li>
Bring fresh ideas for marketing campaigns, products, packaging, and customer experiences.</li><li>
Stay informed on design trends, consumer behavior, and our target audience.</li><li>
Take initiative by identifying opportunities to improve creative processes and outcomes.</li></ul><h3 class="jobSectionHeader"><b>
Production Excellence</b></h3><ul><li>
Deliver clean, organized, production-ready files.</li><li>
Follow established quality control and file management standards.</li><li>
Maintain consistent folder organization and file naming conventions.</li><li>
Continuously strengthen technical and production skills while leveraging available resources effectively.</li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li>
3+ years of professional graphic design experience.</li><li>
Bachelor's degree in Graphic Design, Visual Communication, or equivalent professional experience.</li><li>
Strong online portfolio demonstrating exceptional digital and print design.</li><li>
Experience designing marketing campaigns for ecommerce or consumer brands.</li><li>
Proficiency in Adobe Creative Cloud, including Illustrator, Photoshop, and InDesign.</li><li>
Experience designing within Shopify.</li><li>
Experience building email campaigns in Klaviyo or similar email marketing platforms.</li><li>
Strong understanding of typography, layout, color, composition, and visual hierarchy.</li><li>
Knowledge of print production and preparing production-ready artwork.</li><li>
Excellent organizational, communication, and time management skills.</li><li>
Ability to manage multiple priorities in a fast-paced environment while maintaining exceptional attention to detail.</li></ul><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2><ul><li>
Experience with HTML and CSS.</li><li>
Experience working with consumer packaged goods (CPG), retail, or ecommerce brands.</li><li>
Experience with motion graphics, photography, illustration, or video editing.</li><li>
Familiarity with Asana or other project management platforms.</li></ul><h2 class="jobSectionHeader"><b>
Tools You'll Use</b></h2><ul><li>
Adobe Creative Cloud (Illustrator, Photoshop, InDesign)</li><li>
Shopify</li><li>
Klaviyo</li><li>
Asana</li><li>
Google Workspace / Microsoft Office</li></ul><div><h3 class="jobSectionHeader"><b>
What We Offer</b></h3><ul><li><b>
Competitive Comp:</b> $72,000 - $90,000 base salary</li><li><b>
Perks &amp; Discounts:</b> <b>40% employee discount</b> across all True Brands products (perfect for gifts!).</li><li><b>
Time Off:</b> 15+ days accrued PTO per year, plus 9 paid holidays.</li><li><b>
Comprehensive Healthcare:</b> Medical, Dental, Vision, Life Insurance, plus FSA options.</li><li><b>
Financial &amp; Wellness Benefits:</b> 401(k) with company match, gym benefits, and voluntary supplemental insurance (including pet insurance!).</li><li><b>
Work/Life Balance:</b> Hybrid 3-day in-office schedule (Tue&ndash;Thu in our Fremont Seattle office) with remote flexibility Mondays and Fridays.</li></ul></div><p>
</p><p></p><p><b>E-Verify</b></p>
<p><i>True Brands participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
</i></p><p><i>To learn more about your rights and responsibilities please visit: </i><i>E-Verify: Employee Rights &amp; Responsibilities
</i></p><p></p><p><b>EEOC</b></p>
<p><i>True Brands is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. We are committed to providing a diverse and inclusive workplace where all employees are respected and given equal opportunities to succeed. We believe that our differences enrich our company culture, promote innovation, and enable us to better serve our customers. True Brands is dedicated to creating an environment free from harassment, intimidation, and retaliation and we expect all employees to treat each other with respect and professionalism.</i></p><p>
</p><p>hvdOhdstSG</p></div>

Graphic Designer II

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