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area sales manager - mumbai

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senior sales manager

HDB Financial Services Ltd.

<div>
 
 Job Role
 
 
 
 Responsible for achievement sales Targets through lead generation and fulfillment from alternate channels.
 
 
 Effective Relationship Management of clients to meet Budgeted volumes.
 
 
 Build a profitable portfolio.
 
 
 Achieve cross-sell targets.
 
 
 Responsible for smooth flow of process relating to credit and operations.
 
 
 Constantly building relationship with existing clients to generate repeated business.
 
 
 Timely feedback/MIS to higher authorities.
 
 
 
 Key Responsibilities
 
 
 
 Business Development.
 
 
 Credit Administration.
 
 
 Operations Management.
 
 
 Client Servicing.
 
 
 Team Management.
</div>

Senior Sales Manager

Tata Communications

<div>
 
 About the Role
 
 
 Vayu Cloud is a next-generation cloud platform delivering
 
 IaaS, PaaS, and AI-led infrastructure
 
 for enterprises. We are looking for a
 
 senior, results-driven Cloud Sales professional
 
 to drive
 
 new logo acquisition and partner-led growth
 
 across enterprise and upper mid-market customers.
 
 
 This is a
 
 senior individual contributor role
 
 with end-to-end ownership of pipeline, revenue, and strategic customer relationships.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Own and drive
 
 enterprise cloud sales
 
 for assigned accounts, focused on adoption and revenue growth
 </li>
 <li>
 Achieve and exceed
 
 revenue and order booking targets
 
 through strong pipeline generation and deal execution
 </li>
 <li>
 Build and execute
 
 partner-led GTM motions
 
 with resellers, MSPs, and ecosystem partners
 </li>
 <li>
 Independently create, manage, and close complex sales opportunities from prospecting to closure
 </li>
 <li>
 Engage with
 
 CXO and senior IT stakeholders
 
 , navigating multi-layered decision cycles
 </li>
 <li>
 Position Vayu Cloud as a
 
 differentiated, value-driven platform
 
 addressing customer infrastructure challenges
 </li>
 <li>
 Maintain accurate forecasting and pipeline hygiene using
 
 CRM tools (Salesforce)
 
 </li>
 <li>
 Lead commercial negotiations and close
 
 high-value enterprise cloud deals
 
 </li>
 <li>
 Track market trends, competitive offerings, and customer needs to improve win rates
 </li>
 </ul>
 
 
 
 
 Requirements
 
 <ul>
 <li>
 
 8+ years of enterprise sales experience
 
 , with
 
 4+ years in cloud / SaaS / technology sales
 
 </li>
 <li>
 Strong understanding of
 
 cloud platforms (IaaS, PaaS, SaaS)
 
 and modern IT infrastructure
 </li>
 <li>
 Proven experience selling to
 
 enterprise or upper mid-market customers
 
 </li>
 <li>
 Excellent communication, negotiation, and executive presentation skills
 </li>
 <li>
 Ability to influence
 
 C-level stakeholders
 
 across business and IT
 </li>
 <li>
 Experience using
 
 Salesforce or similar CRM tools
 
 </li>
 <li>
 Bachelor&rsquo;s degree in Engineering (MBA preferred, not mandatory)
 </li>
 </ul>
 
 
</div>

Deputy General Manager – Cloud Sales (Enterprise & Partners)

Della Resorts and Adventure

<div>
 
 Job Description
 
 
 
 
 Job Description: Head &ndash; Real Estate Sales (Luxury Township Projects)
 
 
 
 
 Company: Della Townships
 
 
 
 
 Location: Dadar, Mumbai
 
 
 
 
 Department: Sales &amp; Marketing
 
 
 
 
 Position: Senior Leadership
 
 
 
 
 Role Overview
 
 
 
 The Head of Real Estate Sales at DELLA Townships will lead, strategize, and drive sales for multiple luxury township projects across different locations. This senior role requires a strong leader with deep experience in high-end real estate, township sales management, and handling diverse sales teams. The incumbent will be responsible for revenue generation, channel partner relations, customer acquisition, and delivering exceptional luxury sales experiences aligned with Della&rsquo;s brand standards.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Sales Strategy &amp; Planning
 </li>
 <li>
 Develop and execute robust sales strategies for all Della luxury township projects.
 </li>
 <li>
 Prepare and monitor quarterly and annual sales forecasts and revenue targets.
 </li>
 <li>
 Conduct market analysis on competitor offerings, pricing trends, buyer segments, and absorption rates.
 </li>
 <li>
 Leadership &amp; Team Management
 </li>
 <li>
 Lead and manage sales teams deployed across various township project locations.
 </li>
 <li>
 Set performance metrics, conduct periodic reviews, and ensure continuous skill development.
 </li>
 <li>
 Foster a high-performance, customer-centric culture within the sales organisation.
 </li>
 <li>
 Client Acquisition &amp; Relationship Management
 </li>
 <li>
 Build and nurture relationships with HNI and UHNI clients, corporate clients, and key investors.
 </li>
 <li>
 Oversee premium client interactions, negotiations, and high-value deal closures.
 </li>
 <li>
 Ensure all customers receive top-tier luxury service consistent with Della standards.
 </li>
 <li>
 Channel Partner Ecosystem Management
 </li>
 <li>
 Establish, strengthen, and manage a wide channel partner and broker network across regions.
 </li>
 <li>
 Conduct CP events, training, incentive schemes, and relationship-building initiatives.
 </li>
 <li>
 Ensure partners clearly communicate the brand positioning and project value propositions.
 </li>
 <li>
 Launches &amp; Marketing Coordination
 </li>
 <li>
 Lead successful launches for new phases, clusters, or township expansions.
 </li>
 <li>
 Work closely with marketing for campaigns, events, digital promotions, and brand visibility.
 </li>
 <li>
 Approve sales collaterals, pricing sheets, layouts, and communication materials.
 </li>
 <li>
 Sales Operations &amp; Governance
 </li>
 <li>
 Review daily sales funnels, site visits, lead conversions, and CRM data.
 </li>
 <li>
 Ensure strict adherence to booking processes, documentation, and regulatory compliance.
 </li>
 <li>
 Maintain accurate MIS reports and dashboards for management review.
 </li>
 <li>
 Revenue Ownership &amp; Commercial Decisions
 </li>
 <li>
 Achieve quarterly and annual revenue targets for all township projects.
 </li>
 <li>
 Strategize pricing, inventory release, payment plans, and festive or seasonal offers.
 </li>
 <li>
 Approve deals, proposals, and special pricing for high-value transactions.
 
 
 </li>
 </ul>
 
 Job Expectations
 
 
 
 
 Key Requirements
 
 
 
 <ul>
 <li>
 Strong expertise in Mumbai and regional real estate markets.
 </li>
 <li>
 Excellent negotiation, leadership, and relationship-building skills.
 </li>
 <li>
 Ability to work with HNI/UHNI clients and manage channel partners effectively.
 
 
 </li>
 </ul>
 
 Preferred Background
 
 
 
 <ul>
 <li>
 Experience working with top developers in luxury or township segments.
 </li>
 <li>
 Strong understanding of digital lead management, CRM systems, and luxury customer experience.
 </li>
 <li>
 Proven track record of achieving high-value sales targets.
 
 
 </li>
 </ul>
 
 Minimum Qualification
 
 
 
 12&ndash;20+ years of real estate sales experience with strong exposure to luxury townships or large premium residential developments/ Minimum 5 years in a senior leadership role handling multi-location sales teams
 
 
 
 Minimum Job Experience
 
 
 
 MBA in Sales/Marketing preferred.
 
 
 
 Reporting To
 
 
 
 HOD
 
 
 
 Travel
 
 
 
 Travelling Required Apply Now
</div>

Head Sales

YES BANK

<div>
 
 Market Assessment and Business Development
 
 
 
 <ul>
 <li>
 Conducts market research to understand consumers, competition and current market conditions to help identify new business opportunities.
 </li>
 <li>
 Participates as and when required in meetings with key customers, promoters, prospective customers to understand customer needs and use that information to propose possible solutions.
 </li>
 <li>
 Works towards maintaining and enhancing relationships with key customer accounts and prospective customers to ensure business continuity and growth.
 </li>
 <li>
 Leverages opportunities to manage complex relationships independently, under the overall supervision of Senior Relationship Managers/Team Leaders.
 
 
 </li>
 </ul>
 
 Revenue Generation
 
 
 
 <ul>
 <li>
 Identifies new sales opportunities and leveraging a knowledge sector driven relationship approach to enhance sales and revenue generation through new and existing customers for achievement of established targets and objectives.
 </li>
 <li>
 Targets product/ industry specific business opportunities leading to achievement of the budget and ensures seamless coordination between customer &amp; relationship manager.
 
 
 </li>
 </ul>
 
 Portfolio Management and Deal Structuring
 
 
 
 <ul>
 <li>
 Works independently and under the supervision of Senior Relationship Managers/Team leaders in structuring and restructuring of deals to ensure they effectively address the clients&rsquo; financial requirement.
 </li>
 <li>
 Conducts research and collates necessary data for preparing credit proposals in line with customer requirements.
 </li>
 <li>
 Coordinates with CAD and other relevant stakeholders to ensure proposals/ approvals are approved and followed up in an efficient and timely manner.
 
 
 </li>
 </ul>
 
 Credit Appraisal
 
 
 
 <ul>
 <li>
 Credit Assessment and CAM preparation through detailed analysis
 </li>
 <li>
 Works in close coordination with key stakeholders from Risk Management to ensure adherence to established credit guidelines.
 
 
 </li>
 </ul>
 
 Documentation and Compliance
 
 
 
 <ul>
 <li>
 Completes all documentation and CRM updation to ensure adherence to established guidelines and maintenance of highest quality standards of documentation, client communication, process compliance.
 </li>
 <li>
 Works in close coordination with relevant BUs to ensure smooth and quick turnaround of transactions as and when required.
 </li>
 </ul>
</div>

Relationship Manager

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 Job Description �The role is responsible for executing the plan to reach the sales targets (OB and revenue) by maintaining and expanding the customer base. The role will own the entire sales process from introductory meeting to creating formal customer proposal until the order fulfilment. This is an operational role, responsible for delivering results that have direct impact on the achievement of results within the assigned account and business. " Responsibilities �Delivering Revenue Targets and Pipeline Growth �Developing existing customer base through appropriate propositions �Identifying requirements &amp; sales opportunities with customers �Understanding the customer needs and expectations �Attending and presenting at external customer meetings and internal meetings with other company functions necessary to aid business development. �Managing account action plan for assigned accounts/regions. �Responding to and following up on sales enquiries �Monitoring and reporting on customer feedback, market and competitor activities and provide relevant reports and information. �Capturing qualified opportunities in SFDC, and growing strong pipelines �Proactively identifying the problem area internally with product &amp; solutions team, setting up periodic calls between, sales, legal, commercial, solution &amp; product to propose the desired solution to customers, prioritize on key opportunities to gain faster closures. �Keeping up to date with products and competitors Minimum qualification &amp; experience Enterprise sales / account management experience Desired Skill sets �Experience in SFDC management, pipeline/funnel build �Account management and sales experience �Demonstrable ability to create and give business &amp; technical presentations and demos. �Demonstrated experience in gathering and understanding customer business requirements.
</div>

Manager - Sales- India

House of Anita Dongre Limited

<div>
 
 
 
 Role Summary
 
 -
 
 
 
 Senior Manager &ndash; Customer Care is responsible for leading customer care operations, elevating service quality, and driving a customer-centric culture. This role blends strategic vision with hands-on operational involvement to ensure superior customer satisfaction, efficient service delivery, and continuous process innovation. In addition to leadership duties, the Senior Manager will actively support day-to-day customer care activities, collaborating directly with agents across channels when needed.
 
 
 
 
 
 
 
 Key Responsibilities
 
 -
 
 
 
 
 Strategic Leadership
 
 
 <ul>
 <li>
 Develop and execute customer care strategies aligned with business goals.
 </li>
 <li>
 Define service vision, SLAs, and long-term roadmap.
 </li>
 <li>
 Champion customer experience transformation and industry-best practices.
 </li>
 </ul>
 
 
 Team Management
 
 
 <ul>
 <li>
 Lead, mentor, and develop customer care teams with a strong performance culture.
 </li>
 <li>
 Build SOPs and ensure adherence to service standards and QC processes.
 </li>
 <li>
 Oversee workforce planning, scheduling, and capability development.
 </li>
 </ul>
 
 
 Operations &amp; Escalation Management
 
 
 <ul>
 <li>
 Oversee daily operations to ensure high-quality, efficient service delivery.
 </li>
 <li>
 Serve as the highest escalation point and drive root cause analysis.
 </li>
 <li>
 Collaborate with cross-functional teams (Sales, Product, Tech, Ops) for seamless customer journeys and resolution.
 </li>
 <li>
 Participate directly in daily agent activities, including attending customer queries across channels when required.
 </li>
 </ul>
 
 
 Performance Analytics
 
 
 <ul>
 <li>
 Track KPIs such as CSAT, NPS, FRT, AHT, and SLA adherence.
 </li>
 <li>
 Provide insights and reports to leadership to guide business decisions.
 </li>
 <li>
 Lead QA audits, productivity tracking, and continuous monitoring of service metrics.
 </li>
 </ul>
 
 
 Process Improvement &amp; Innovation
 
 
 <ul>
 <li>
 Drive continuous improvement initiatives and process optimization.
 </li>
 <li>
 Implement modern service technologies (CRM, omnichannel tools, AI/chatbots).
 </li>
 <li>
 Improve self-service capabilities and reduce operational costs while enhancing service quality.
 </li>
 </ul>
 
 
 Customer Relationship Management
 
 
 <ul>
 <li>
 Strengthen customer relationships to boost loyalty, retention, and lifetime value.
 </li>
 <li>
 Develop customer advocacy and engagement programs.
 </li>
 <li>
 Track customer feedback and implement service enhancements.
 </li>
 </ul>
 
 
 
 
 
 
 Experience &amp; Technical Skills
 
 -
 
 
 <ul>
 <li>
 Proven leadership in customer service or contact center management.
 </li>
 <li>
 Expertise in CRM platforms (Kapture, Exotel, customer listening tools).
 </li>
 <li>
 Strong command of IVR, omnichannel systems, workforce management, MS Office, and analytics tools.
 </li>
 <li>
 Retail industry experience preferred.
 </li>
 </ul>
 
 
 
 
 
 
 Core Competencies
 
 -
 
 
 <ul>
 <li>
 Strong leadership, coaching, and change-management capabilities.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Analytical mindset with data-driven decision-making.
 </li>
 <li>
 High customer empathy and commitment to service excellence.
 </li>
 <li>
 Resilience, adaptability, agility and ability to manage multiple priorities.
 </li>
 </ul>
 
 
 
 
 
 
 Key Performance Indicators
 
 -
 
 
 <ul>
 <li>
 
 Customer Satisfaction:
 
 CSAT, NPS
 </li>
 <li>
 
 Operational Efficiency:
 
 FRT, AHT, SLA adherence
 </li>
 <li>
 
 Team Performance:
 
 Productivity, training completion, employee satisfaction
 </li>
 <li>
 
 Financial Impact:
 
 Cost per contact, budget adherence
 </li>
 <li>
 
 Quality Assurance:
 
 QA scores, complaint resolution, escalation rate
 </li>
 <li>
 
 Innovation:
 
 Tech adoption, process improvements implemented
 </li>
 </ul>
 
 
</div>

Sr Manager - Customer Care

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 Job Description �Drive Customer Success through enhanced customer experience with the objective of protecting and enhancing revenue through effective renewals, churn mitigation and driving adoption and consumption of services. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit�s overall results. Responsibilities �Own the customer contract onboarding process and drive alignment between Sales, Solutions, Program Management and key customer stakeholders �Define Customer Engagement and governance model along with the customer �Drive service adoption by understanding usage and establishing predictive capacity and trending. �Ensure the customer success parameters and matrix as agreed during the onboarding phase are being realized as per mutual agreement and expectation. �Develop and execute action plan based on various customer feedback including CSAT, NPS and other ways of capturing Voice of Customer �Define a clear renewal and retention strategy for the allocated accounts and orchestrate the execution of the strategy �Manage service Credits, handle contractual obligations, dispute resolution. Minimum qualification &amp; experience enterprise sales or service management experience. Desired Skill sets �Extensive experience in building executive relationships with key customer stakeholders. �Finance understanding, ability to review P&amp;L, construct and report against business cases �Contracting knowledge, ability to read and understand terms and conditions
</div>

Sr Manager - Sales- India

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