client delivery analyst Jobs in San Francisco United States

client delivery analyst

data analyst Jobs in San Francisco United States

data analyst

desktop support technician Jobs in San Francisco United States

desktop support technician

it business systems reporting analyst Jobs in San Francisco United States

it business systems reporting analyst

it support specialist Jobs in San Francisco United States

it support specialist

service desk analyst

L.E.K. Consulting

<div>
 Location
 
 
 San Francisco
 
 
 
 Job Description
 
 
 
 
 About L.E.K. Consulting:
 
 
 
 L.E.K. Consulting is one of the premier strategy consulting firms worldwide. At L.E.K., we are passionate about helping our clients succeed with breakthrough insights that drive real impact. Our clients view us as trusted partners that help address their most pressing challenges and biggest opportunities.
 
 
 We bring together the rigor of data-driven analysis with the creativity and curiosity of a collaborative team. By hiring exceptional people and fostering a culture of ownership, inclusion, and continuous learning, we develop leaders who thrive on challenge and bring energy and optimism to every engagement. Founded in 1983, L.E.K. employs more than 2,200 professionals across five continents, and is consistently recognized as one of the industry&rsquo;s best firms to work for. For more information, visit
 
 
 
 Overview Of Service Desk Analyst I
 
 
 
 The L.E.K. IT Department is seeking a Service Desk Analyst I to join the team. This position will report directly to the Regional Service Desk Manager.
 
 
 The Service Desk Analyst I provides excellent face to face customer service, follows instructions to deliver zero defect deployments, takes direction well, executes assigned project tasks on time, and is self-motivated.
 
 
 
 Responsibilities Include, But Are Not Limited To
 
 
 
 <ul>
 <li>
 Providing level 1 support to the L.E.K. global staff via multiple communication channels including but not limited to phone, video, chat, in person, and email
 </li>
 <li>
 Troubleshooting hardware and software issues courteously and expeditiously
 </li>
 <li>
 Keeping inventory accurate and assessing the requirement for IT equipment
 </li>
 <li>
 Answering and appropriately handling customer support requests via phone, e-mail, voice mail, and instant messaging.
 </li>
 <li>
 Managing regional staff motion procedures such as account creation, laptop imaging and configuration, desk setup, mobile configuration, equipment distribution and collection etc.
 </li>
 <li>
 Liaising with regional admin or smart hands to setup/reimage laptops in remote offices when required
 </li>
 <li>
 Managing IT equipment upgrades for the region
 </li>
 <li>
 Work with supplier warranty to repair broken laptop and mobile
 </li>
 <li>
 Other IT related functions and projects as requested that are not limited to daily support
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Understanding of PCs, tablets, mobile phones, peripherals, and various operating systems including but not limited to Windows, Apple iOS, and Android
 </li>
 <li>
 An aptitude for acquiring technical skills and an eagerness to learn about all L.E.K. software and hardware
 
 
 </li>
 </ul>
 
 Work Style
 
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Excellent customer service, including empathic listening skills
 </li>
 <li>
 Solid self-starter with the ability to work in a team environment
 </li>
 <li>
 Excellent follow-up skills to see tasks through to resolution and communicate problem status to end users such as notification of completion, notification of delay, and rationale
 </li>
 <li>
 Excellent organizational skills, prioritizing and managing multiple tasks
 </li>
 <li>
 Solid ability to offer and accept feedback and constructive suggestions
 </li>
 <li>
 Strong people skills and a knack for problem solving
 
 
 </li>
 </ul>
 
 Professional Experience &amp; Education
 
 
 
 <ul>
 <li>
 Experience in a customer focused role
 </li>
 <li>
 Associates and/or bachelor's degree or certificate program
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 The expected base salary range for this position is $40,000 &ndash; $45,000 annually. Actual compensation will be determined based on experience, qualifications, skills, and location. This position may also be eligible for discretionary bonus and a comprehensive benefits package.
 </li>
 <li>
 L.E.K. Consulting offers a competitive total rewards package including medical, dental, vision, life and disability insurance, 401(k) with employer contribution, HSA contributions (where applicable), paid time off, and other firm-sponsored benefits.
 </li>
 <li>
 This role is based in any of our US offices and follows our hybrid work model for U.S. offices. We require employees to be in their assigned home office Tuesday, Wednesday, and Thursday each week, as well as the first Friday of each month.
 </li>
 <li>
 Applicants must be legally authorized to work in the United States on a permanent basis without the need for employer sponsorship. Unfortunately, we are unable to consider candidates requiring visa sponsorship, including but not limited to H-1B, TN, F-1 (OPT/CPT/STEM), or other work authorization.
 </li>
 <li>
 L.E.K. Consulting is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
 </li>
 <li>
 In accordance with applicable state and local laws, we will provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, practices, or observances.
 </li>
 <li>
 For more information and to apply, please visit:
 </li>
 </ul>
</div>

Service Desk Analyst

Tenderloin Neighborhood Development Corporation

<div>Job Title: Desk Clerk
Department: Property Management
Employment Status: Full-time; Non-Exempt
Pay Rate: $23.00 / hour
Location: 180 Jones, San Francisco, CA 94102
Schedule: Monday-Friday; 8:00 am-4:30 pm
SUMMARY
Under the direct supervision of the Assistant Manager or the General Manager, the Desk Clerk is responsible for screening visitors, and monitoring activities at the front desk of TNDC properties. The desk clerk is responsible for assisting building management with maintaining the site safety as well as providing ongoing administrative support.
ESSENTIAL DUTIES<ul><li>
Screen all visitors to confirm that they are the authorized guests of building residents.</li><li>
Ensure visitors are escorted by tenants at all times.</li><li>
Respond to emergencies as needed.</li><li>
Maintain complete and accurate confidential Building Log.</li><li>
Fill out incident reports as necessary.</li><li>
Report violations of the House Rules and Regulations and rules of conduct outlined in the Rental Agreement.</li><li>
Take part in all online and in person trainings that are required for job function; this includes job specific trainings and companywide training.</li><li>
Oversee front entry and lobby to ensure cleanliness and security; performs minor janitorial duties as needed.</li><li>
Provide administrative support for Assistant Manager by opening and time stamping mail and invoices, preparing check requests, preparing recertification packets and filing.</li><li>
Answer phones and operate intercom system as needed.</li><li>
Provide information to tenants, visitors, and applicants concerning Housing.</li><li>
Other duties as assigned.</li></ul>
REQUIRED SKILLS
Knowledge and skills:<ul><li>
Ability to work tactfully and under stress.</li><li>
Ability to achieve competency in Microsoft Office Suite specifically Word, Excel, and Outlook</li><li>
Ability to read, write and communicate in English.</li><li>
Ability to follow directions and work independently.</li><li>
Willingness to be on-call, with access to a phone.</li><li>
Good judgment and common sense, ability to successfully resolve conflicts.</li><li>
Honesty and dependability.</li><li>
Ability to work with, and to be sensitive to a diverse multi-cultural low-income population.</li><li>
Ability to resolve conflict in a professional manner.</li><li>
Ability to maintain confidentiality and to exercise discretion concerning residents issues.</li><li>
Strong customer service skills</li></ul>
Physical Requirements:<ul><li>
Ability to coordinate eyes, hands and fingers in performing duties which include typing, writing, reading and similar tasks.</li><li>
Ability to exert physical effort involving moving around buildings, climbing stairs, moving from one area to another or standing/sitting for periods of time.</li><li>
Visual acuity necessary to inspect buildings and review documents.</li><li>
Hearing acuity sufficient to use telephone and communicate with residents and staff.</li></ul>
Environmental Adaptability:<ul><li>
Ability to work in an office environment and in and outside a variety of residential buildings as needed.</li><li>
Ability to work tactfully and under stress.</li></ul>
Mathematical Ability:<ul><li>
Ability to do basic addition, subtraction, multiplication, and division, as needed per job duties.</li></ul>
Judgment and Situational Reasoning Ability:<ul><li>
Ability to use independent judgment in non-routine situations, such as dealing with a disturbance.</li><li>
Good judgment and common sense, ability to successfully resolve conflicts.</li></ul>
Language and Communication Ability:<ul><li>
Ability to communicate effectively with coworkers, staff at all levels and residents, both verbally and in writing.</li><li>
Ability to understand changes in policy, methods, operations, etc. as they apply to the desk clerk position.</li><li>
Ability to respond appropriately in pressure situations; possess an even temperament and strong interpersonal and customer service skills.</li><li>
Ability to read, write and communicate in English.</li></ul>
MINIMUM REQUIREMENTS<ul><li>
High School Diploma or GED.</li><li>
Good organizational, interpersonal and communication skills.</li></ul>
PREFERRED QUALIFICATIONS<ul><li>
Basic knowledge of Microsoft Office Suite.</li><li>
Experience working in an affordable housing environment</li><li>
Experience/Familiarity with the Tenderloin Neighborhood</li><li>
Experience in conflict resolution, crisis intervention, resident relations</li><li>
Proficiency in a language other than English (ex. Spanish, Cantonese, Russian)</li></ul>
Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer.
In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.</div>

Desk Clerk - (Full Time) Day

University of California - San Francisco

<div><div>** This is an 18 month Time Limited position from date of hire. **
Under the direction of the Academic Processing Supervisor, the Academic Processing Analyst has the primary responsibility to organize, analyze, validate, and enter all payroll data transactions into the unified payroll database (UCPath) and other local systems. Understands and applies human resources policies, rules, and the UCPath system data entry procedures. The Academic Processing Analyst critically evaluates the information gathered from multiple sources, reconciles conflicts and research inconsistencies in information. Interacts on a regular basis with Academic Personnel Generalists and Managers. The Academic Processing Analyst ensures accurate and timely data entry to meet various systems deadlines.
 
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
The salary range for this position is $64,900 - $97,400 (Annual Rate).
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html</div></div>

Academic Processing Analys

<div><div>The Oracle Reporting Analyst is responsible for designing, developing, and maintaining reports and dashboards across Oracle Cloud ERP (and related systems) to support business decision-making. This role partners with functional teams and business stakeholders to translate requirements into effective reporting solutions, ensuring data accuracy, consistency, and usability across the enterprise. The analyst will leverage Oracle reporting tools (OTBI, BI Cloud Connector, BI Publisher, Fusion Analytics Warehouse) and other enterprise analytics platforms to meet both operational and strategic reporting needs. The ideal candidate will have a strong understanding of Oracle ERP data structures, functional business processes, and analytics best practices, coupled with technical skills in SQL, data modeling, and visualization.</div></div>

IT Business Systems Reporting Analyst

<div><div>The Academic Personnel Analyst 2 applies professional UC Academic HR concepts, organization and / or system wide policies, and procedures to provide guidance to supervisors and managers to resolve a variety of academic human resources issues of moderate scope and complexity. Academic Personnel Analyst 2 will work with client departments to facilitate their Academic Personnel business needs, be responsive, identify problems, assist with resolution of routine issues, and analyzes moderately complex issues to recommend solutions. The individual will also coordinate with schools, business units, and specialty centers to deliver efficient and effective personnel services, while ensuring compliance with UCSF policy and procedures. The position will support the onboarding of over 600 Residents and Clinical Fellows and 400 Graduate Student Researchers.</div></div>

Academic Personnel Analyst 2

<div><div>Professional Fee Coder - Analyst II, under the direction of their Revenue Manager and Associate Director, will provide support in areas of revenue operations related to coding, auditing, and training for their designated areas. Responsibilities include providing education and training to physicians and clinical staff on documentation to ensure compliance with coding guidelines. Analyst II will perform an in-depth review of physician documentation and is responsible to present findings along with recommendations to the department on physician education. The incumbent should be familiar with all applicable billing and coding regulations and be able to effectively communicate these regulations to all levels of faculty, management and staff. This position will also assign codes based on a review of clinical charts, resolve coding issues based on denials, and Identify areas of improvement.</div></div>

Professional Fee Coder - Analyst

Hive

About HiveHive is the leading provider of cloud-based AI solutions to understand, search, and generate content, and is trusted by hundreds of the world's largest and most innovative organizations. The company empowers developers with a portfolio of best-in-class, pre-trained AI models, serving billions of customer API requests every month. Hive also offers turnkey software applications powered by proprietary AI models and datasets, enabling breakthrough use cases across industries. Together, Hive&rsquo;s solutions are transforming content moderation, brand protection, sponsorship measurement, context-based ad targeting, and more.Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Bain &amp; Company, Visa Ventures, and others. We have over 250 employees globally in our San Francisco, Seattle, and Delhi offices. Please reach out if you are interested in joining the future of AI!Client Delivery Analyst RoleWe are looking for an eager and motivated delivery analyst to join our Client Delivery team. At Hive, our Client Delivery team is responsible for commercial delivery of all the groundbreaking technology we have built. As a Client Delivery Analyst, you will be responsible for consistently delivering and executing projects within our Hive Data platform. Day to day, you will be managing multiple projects at a time by analyzing priorities, metrics, and deliverables. Our ideal candidate is interested in learning the ins and outs of a fast growing startup, as they will play an essential part in the business lifecycle. You will also have the opportunity to work in a collaborative and close knit team. This is a great opportunity to see how a high growth startup functions in action.Responsibilities<ul><li>Create, set up, and audit projects on our Hive Data platform to execute and deliver client engagements</li><li>Own and execute projects for Hive Data clients by creatively brainstorming ways in which our solutions address client needs and challenges</li><li>Ensure client jobs are running smoothly by managing timelines, identifying points of challenges, and addressing and updating projects accordingly</li><li>Collaborate with sales and business development teams at the start of each project to understand scope and client requirements</li><li>Collaborate with engineers in order to set up optimal pipelines and efficiently audit projects</li><li>Maintain awareness of industry best practices for data maintenance handling as it relates to your role</li><li>Adhere to policies, guidelines and procedures pertaining to the protection of information assets</li><li>Report actual or suspected security and/or policy violations/breaches to an appropriate authority</li></ul>Requirements<ul><li>Bachelor's degree from well-known 4-year university.</li><li>0-2 years of work experience</li><li>You are highly organized and detail-oriented; you handle multiple priorities without missing a beat</li><li>You have excellent written and verbal communications skills with an analytical mindset</li><li>You have demonstrated success in a competitive environment</li><li>You are highly self-motivated and ambitious in achieving goals</li><li>You are a strong team player, but can work and execute independently</li><li>You are driven and actively seek opportunities to contribute -- no one needs to push you to excel</li></ul>Who We AreWe are a group of ambitious individuals who are passionate about creating a revolutionary AI company. At Hive, you will have a steep learning curve and an opportunity to contribute to one of the fastest growing AI start-ups in San Francisco. The work you do here will have a noticeable and direct impact on the development of the company.Thank you for your interest in Hive and we hope to meet you soon!Job Type: Full-timePay: $55,000.00 - $65,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Client Delivery Analyst

Explore 118+ Service desk analyst in San Francisco United States this April. Find roles across top companies and apply now to boost your career.