associate help desk technician - all shifts available - active top secret required

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associate help desk technician - all shifts available - active top secret required Jobs in Washington

customer support specialist Jobs in Washington

customer support specialist

help desk specialist

helpdesk support lead

service desk technician

ApplyLogic Consulting Group, LLC

<div>
 View all jobs
 
 
 IT Service Desk Technician &ndash; Tier 2
 
 
 Washington, DC
 
 
 ApplyLogic is a fast-paced Service-Disabled Veteran-Owned Small-Business, headquartered in Vienna, VA. Our people are our greatest asset, and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts, we deliver best-in-class expertise to solve complex technical problems.
 
 
 We're looking for a talented
 
 IT Service Desk Technician
 
 to join our team in
 
 Washington, DC
 
 . This position will support a complex government client and will provide advanced technical support and endpoint management in an enterprise environment. In this role, you will handle escalated user issues, support workstation management, and contribute to patching, compliance, and operational stability.
 
 
 
 Work Location:
 
 
 
 Onsite &ndash; Work from one of our office locations.
 
 
 
 Clearance
 
 
 
 Must be US citizen with the ability to obtain a Secret security clearance.
 
 
 
 Primary Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Troubleshoot escalated workstation, operating system, and application issues
 </li>
 <li>
 Support endpoint configuration, patching, and compliance activities
 </li>
 <li>
 Manage devices using enterprise tools such as Intune and MECM/SCCM
 </li>
 <li>
 Support account administration, policy enforcement, and Group Policy-related tasks
 </li>
 <li>
 Assist with software installations, updates, and troubleshooting
 </li>
 <li>
 Support vulnerability remediation for desktop systems and client devices
 </li>
 <li>
 Document resolutions, support procedures, and recurring technical issues
 </li>
 <li>
 Coordinate with Tier 3 and engineering teams on complex incidents
 
 
 </li>
 </ul>
 
 Required Education, Experience, &amp; Skills:
 
 
 
 <ul>
 <li>
 Associate degree, technical training, or equivalent experience
 </li>
 <li>
 2+ years of enterprise IT support experience
 </li>
 <li>
 Strong troubleshooting and problem-solving skills
 </li>
 <li>
 Experience supporting end users in structured or SLA-driven environments
 </li>
 <li>
 Microsoft Intune and/or MECM/SCCM
 </li>
 <li>
 Windows desktop administration and troubleshooting
 </li>
 <li>
 Patch management and endpoint compliance
 </li>
 <li>
 Active Directory, Group Policy, and account administration
 </li>
 <li>
 Microsoft 365 support in enterprise environments
 </li>
 <li>
 ServiceNow or comparable ticketing systems
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 CompTIA Security+
 
 
 
 The Perks of Being on Our Team
 
 
 
 
 Benefits
 
 
 
 ApplyLogic offers competitive salaries with a robust Fortune-500 type benefits package. Some of the benefits you will receive when you join us are:
 
 
 <ul>
 <li>
 Employee Assistance Program
 </li>
 <li>
 401K
 </li>
 <li>
 Medical/Dental/Vision Insurance
 </li>
 <li>
 Life/Short-Term Disability/Critical Illness/Accident Insurance
 </li>
 <li>
 15 PTO Days
 </li>
 <li>
 11 Federal Holidays
 </li>
 <li>
 Up to $5K towards continuing education and/or professional development
 </li>
 </ul>
</div>

IT Service Desk Technician – Tier 2

General Dynamics Information Technology

<div>
 
 
 Job Description:
 
 
 
 
 
 Type of Requisition:
 
 
 
 Regular
 
 
 
 
 Clearance Level Must Currently Possess:
 
 
 
 
 Top Secret
 
 
 
 
 Clearance Level Must Be Able To Obtain:
 
 
 
 
 Top Secret/SCI
 
 
 
 
 Public Trust/Other Required:
 
 
 
 
 None
 
 
 
 
 Job Family:
 
 
 
 
 Technical Support Services
 
 
 
 
 Skills:
 
 
 
 
 
 Job Qualifications:
 
 
 
 Customer Service, Information Technology (IT) Support, Problem Resolution
 
 
 
 
 Certifications:
 
 
 
 
 None
 
 
 
 
 Experience:
 
 
 
 
 4 + years of related experience
 
 
 
 
 US Citizenship Required:
 
 
 
 
 Yes
 
 
 
 
 Job Description:
 
 
 
 
 <ul>
 <li>
 Shift options listed at the bottom.
 
 
 </li>
 </ul>
 GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation&rsquo;s capital. As a Help Desk Technician, you are the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.
 
 
 Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT means connecting and enhancing the systems that matter most. In this role, you are the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible.
 
 
 At GDIT, people are our differentiator. As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Technician joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.
 
 
 
 How a Help Desk Technician Will Make An Impact:
 
 
 
 <ul>
 <li>
 Providing a high level of technical support and service to our onsite and remote customers.
 </li>
 <li>
 Demonstrating attention to detail, problem solving, and desire to provide a great customer experience.
 </li>
 <li>
 Delivering excellent customer service via phone, chat, email, tickets and deskside support.
 </li>
 <li>
 Supporting on-site installation and repair of desktops, notebooks, printers, iPads, and peripherals.
 </li>
 <li>
 Troubleshooting and resolving issues with both Microsoft Windows and MacOS.
 </li>
 <li>
 Diagnoses hardware, software, and user problems and recommends corrective actions or procedural changes.
 </li>
 <li>
 Supporting Microsoft Office 365 and Active Directory products.
 </li>
 <li>
 Documenting and tracking customer incidents and requests via ticketing management system.
 </li>
 <li>
 Following resolution process and efficiently escalating tickets to appropriate teams when applicable.
 </li>
 <li>
 Isolating and resolving issues with individual workstations.
 </li>
 <li>
 Using advanced skills to set up shared drives, map network drives, install and update software, etc.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed:
 
 
 
 <ul>
 <li>
 Required Experience: Bachelors' Degree in IT or related discipline or a minimum of 4 years of related experience
 </li>
 <li>
 Required Technical Skills: Technical support, networking, application support, problem solving.
 </li>
 <li>
 Required Certifications: CompTIA Security+ required within 6 months of start date
 </li>
 <li>
 Security Clearance Level: Active Top Secret with SCI Eligibility
 </li>
 <li>
 Required Skills and Abilities: Excellent verbal and written communication, collaborative and adaptable. Must be able to pass a basic English Language assessment test.
 </li>
 <li>
 Location: On Customer Site, Washington, District of Columbia
 
 
 </li>
 </ul>
 
 
 Mon-Fri shift
 
 
 
 
 Option 1: 0800 - 1630 (+2 weekends a month + covering occasional other shifts)
 
 
 
 
 
 Afternoons:
 
 
 
 
 
 Option 2: 1600-0000 Sat-Wed
 
 
 Option 3: 1600-0000 Thu-Mon
 
 
 
 
 
 Overnights:
 
 
 
 
 
 Option 4: 0000-0800 Sat-Wed
 
 
 Option 5: 0000-0800 Thu-Mon
 
 
 <ul>
 <li>
 everyone must work 4 holidays a year
 
 
 </li>
 </ul>
 The likely hourly rate for this position is between $26.44 - $35.78. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
 
 
 
 
 Scheduled Weekly Hours:
 
 
 
 
 40
 
 
 
 
 Travel Required:
 
 
 
 
 10-25%
 
 
 
 
 Telecommuting Options:
 
 
 
 
 Onsite
 
 
 
 Work Location:
 
 
 
 USA DC Washington
 
 
 
 Additional Work Locations:
 
 
 
 
 
 Total Rewards At GDIT:
 
 
 
 
 Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
 
 
 We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
 
 
 Join our Talent Community to stay up to date on our career opportunities and events at
 
 
 gdit.com/tc.
 
 
 Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
</div>

Associate Help Desk Technician - All shifts available - Active Top Secret required

SAIC

<div>Job ID: 2611944
Location: Washington, DC, US
Date Posted: 2026-04-27
Category: Information Technology
Subcategory: Technical Support
Schedule: Full-Time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_REMOTE 
Description
﻿
SAIC is looking for outstanding Call Center candidates to join our Defense &amp; Civilian Sector in support of the US Department of Transportation. The DOT junior agent is the first line of contact with the DOT customer base.

This role is fully ONSITE in Washington, DC.

As such the agent is responsible for:
<ul>
<li>The creation of Interactions and Incidents.</li>
<li>Provide basic technical and process assistance over the Phone and via Email.</li>
<li>Provide friendly, courteous support of all DOT employees and contractors.</li>
<li>Take part in the development and maintenance of a positive working relationship with all internal departments/organizations/employees and the successful candidate will demonstrate service excellence by providing high quality customer service at all times to all customers and internal staff.</li>
<li>As an integral point of contact for the Request Fulfillment process, the Tier 1 Agent will be expected to assist with the processing of Service Requests as well.</li>
<li>Shifts are M-F 7am-7pm EST.</li>
</ul>
Responsibilities:
<ul>
<li>Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, self-service requests and walk-in request.</li>
<li>Provides detailed level answers on Windows &amp; Office applications and provides escalation and routing for complex issues and requests.</li>
<li>Maintains ownership of calls throughout the lifecycle of the users request to include following up with end-user and escalation team.</li>
<li>Researches customer concerns and find appropriate resolutions.</li>
<li>Creates and maintains case management records of daily problems and remedial actions taken, or installation activities.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications
﻿
Requirements:<ul><li>
High School and 1-2 years of sufficient IT help desk / technical service experience supporting a service desk with relevant certification.</li><li>
Must possess excellent communication skills, be dependable, outgoing and positive with excellent problem solving skills.</li><li>
Must be willing to work effectively within a team environment in a fast-paced support role.</li><li>
Ability to obtain the HDI Customer Service Representative Certification within 6 months of employment.</li><li>
Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years with the ability to obtain a public trust.</li></ul>
Target salary range: Up to $40,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.</div>

Service Desk Agent

Invictus Capital Partners

<div><h3 class="jobSectionHeader">Description</h3><div> 
Invictus Capital Partners is seeking an IT Service Desk Analyst in our Washington DC office. This position will serve as the first point of contact for technical issues for internal and remote employees, be responsible for providing exceptional customer service while completing a variety of desktop and help desk support activities at corporate headquarters for all Verus Mortgage employees/ Invictus Capital Partners. Handles routine day-to-day problems regarding PC&rsquo;s, hardware, software, and network/ZTNA issues. 
 
The IT Service Desk Analyst will require strong hardware, software, customer service and interpersonal skills. Very strong problem-solving skills will be essential, along with desktop operating systems, application support and network (Active Directory) experience. The position requires a self-motivated, detail-oriented, collaborative team player who will respond to incoming service requests from users in a prompt and courteous manner. 
 
This is a fully onsite role based in Washington, DC, with standard business hours of 8:00 AM &ndash; 5:00 PM, Monday through Friday.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
<ul>
<li>
Serve as the first point of contact for IT support requests via ServiceNow, Microsoft Teams, Outlook, phone, and in person</li>
<li>Provide hands-on technical support for hardware, software, peripherals, and connectivity issues</li>
<li>Troubleshoot and resolve issues related to Windows 11, Microsoft 365, ZTNA, printers, and business applications</li>
<li>Respond to incidents and service requests within defined SLAs; escalate when necessary</li>
<li>Deliver remote support using phone, video conferencing, and secure remote access tools</li>
<li>Perform root cause analysis for recurring issues and recommend preventive solutions</li>
<li>Build, re-image, and deploy Windows 11 devices using Windows Autopilot aligned with corporate standards</li>
<li>Configure and deploy full workstation setups (monitors, docking stations, peripherals, RingCentral phones)</li>
<li>Install and maintain required applications and endpoint security tools</li>
<li>Ensure all endpoints meet security, compliance, and patching requirements prior to deployment</li>
<li>Perform hardware diagnostics, repairs, and coordinate warranty services</li>
<li>Create, modify, and disable user accounts in Active Directory and Microsoft Entra ID (Azure AD)</li>
<li>Manage Microsoft 365 licenses, mailboxes, distribution lists, and shared mailboxes</li>
<li>Configure and maintain access to enterprise platforms (ShareFile, RingCentral, ZTNA/FortiCloud)</li>
<li>Enforce IT and Information Security policies (password standards, MFA, least-privilege access)</li>
<li>Support Duo MFA and YubiKey setup, troubleshooting, and replacement</li>
<li>Execute end-to-end IT onboarding, including account provisioning, equipment setup, and day-one readiness</li>
<li>Coordinate onboarding for both onsite and remote employees</li>
<li>Prepare, package, ship, and track IT equipment for remote users</li>
<li>Process offboarding by disabling accounts, revoking access, and coordinating equipment returns</li>
<li>Sanitize, re-image, and securely decommission devices per company policy</li>
<li>Generate shipping labels and manage inbound/outbound equipment logistics</li>
<li>Maintain accurate inventory of laptops, peripherals, and IT assets</li>
<li>Track asset lifecycle (deployment, repair, reassignment, retirement)</li>
<li>Manage incoming hardware deliveries and stage equipment for deployment</li>
<li>Ensure adherence to IT, security, and change management policies (ServiceNow)</li>
<li>Create and maintain technical documentation, SOPs, and knowledge base articles</li>
<li>Perform daily IT operational checklists</li>
<li>Support IT Operations and Security teams with projects (disaster recovery testing, system upgrades, office moves)</li>
<li>Properly dispose of IT equipment and waste according to company procedures</li></ul> 
<h3 class="jobSectionHeader">
Skills, Knowledge and Expertise</h3> 
<ul>
<li>
High School Diploma or equivalent. Associate degree preferable, but not required</li>
<li>3+ years of experience with an IT Help Desk/Desktop Support focus</li>
<li>Must have excellent, customer service, interpersonal, written and verbal communication skills.</li>
<li>Very strong Experience providing email support, including Microsoft Outlook, and Office 365 applications.</li>
<li>Strong working knowledge of Active Directory Authentication including user account creation, deletion and password reset functionality.</li>
<li>Experience with computer imaging and desktop operating systems, Windows 11</li>
<li>Experience providing network support, including LAN, Wireless, and VPN troubleshooting</li>
<li>Very strong problem solving, analytical, troubleshooting, and technical support skills</li>
<li>Excellent time management skills, ability to effectively prioritize and execute tasks, multitask, ability to adapt to new technology changes, remain flexible and continue to learn new processes</li>
<li>Must have very strong experience interacting with people remotely and face-to-face</li>
<li>Possess a strong ability to adapt to evolving tasks and embrace continuous learning opportunities</li>
</ul><div>Preferred Skills/Experience</div><ul>
<li>Experience with service desk ticketing systems</li>
<li>Experience in supporting office network printers, VOIP phone system, office building security badge systems, mobile device email setup and connectivity</li>
<li>Strong knowledge of computer hardware and software, including Dell, Lenovo, Apple, Microsoft, Adobe, internet browsers, etc.</li>
<li>Familiarity with remote software tools</li>
<li>Poven experience in successfully managing or contributing to large scale projects</li>
</ul><div> 
Key Competencies</div><ul>
<li>Technical Troubleshooting: Diagnoses and resolves a wide range of IT issues efficiently</li>
<li>Customer Service Excellence: Delivers responsive, professional support to end users</li>
<li>Problem Solving: Identifies root causes and implements effective solutions</li>
<li>Time Management: Prioritizes and manages multiple requests in a fast-paced environment</li>
<li>Adaptability &amp; Learning Agility: Quickly adapts to new technologies and evolving processes</li>
</ul><div> 
How This Role Demonstrates Our Values</div><ul>
<li>Integrity: Ensures secure handling of systems, data, and user access in alignment with policies</li>
<li>Collaboration: Works closely with IT teams and end users to resolve issues and improve service delivery</li>
<li>Excellence: Provides high-quality, timely support that enhances employee productivity</li>
<li>Critical Curiosity: Continuously learns new technologies and seeks opportunities to improve IT processes</li></ul> 
<h3 class="jobSectionHeader">
Benefits</h3> 
<ul>
<li>
Great compensation package, including competitive base pay</li>
<li>Discretionary annual bonus opportunity</li>
<li>Invictus medical, dental and vision is covered at 100% for all tiers.</li>
<li>We offer FSA&rsquo;s for healthcare, dependent care, transit and commuter costs.</li>
<li>Safe harbor 401(k) match of 4%; employees need 3-months of service to be eligible to participate. No vesting after that.</li>
<li>$80 per month cell phone reimbursement.</li>
<li>20 Days of PTO accrued at the beginning of the year, 10 company holidays plus sick time.</li>
<li>Tuition Reimbursement</li></ul> 
<h3 class="jobSectionHeader">
About Invictus Capital Partners</h3><div>
Invictus Capital Partners, LP (&ldquo;Invictus&rdquo;), a leading investment firm, and its subsidiary Verus Residential Loanco, LLC (&ldquo;Verus,&rdquo; and together with Invictus, the &ldquo;Companies&rdquo;), manage and oversee investments in Non-Agency single family residential mortgage loans. Invictus is located in Washington, D.C. and has approximately 50 employees, and Verus is located in Minneapolis and has approximately 200 employees. The Companies have overseen the acquisition of over $38 billion of mortgage loans since their inception. In addition, Invictus manages over $19 billion in gross assets and has completed over 70 rated securitizations. Interested candidates can learn more about the Companies by visiting www.invictuscp.com and www.verusmc.com.</div></div>

Service Desk Analyst

Peraton

<div><div><h5 class="jobSectionHeader">ABOUT PERATON</h5>
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world&rsquo;s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we&rsquo;re keeping people around the world safe and secure.</div><div><h5 class="jobSectionHeader">
ABOUT THE ROLE</h5><div><div>
Peraton is currently hiring a Cyber Case Management &ndash; Junior-level Service Desk Analyst for its' Federal Strategic Cyber programs.</div><div></div><div> 
Location: Arlington, VA and Washington, DC (On-Site)</div><div></div><div> 
As the nation&rsquo;s risk adviser, we (CISA) help our partners strengthen their own capabilities and connect our stakeholders in industry and government to each other and to resources, analyses, and tools to help them build their own cyber, communications, and physical security and resilience, and in turn, strengthening national resilience.</div><div></div><div> 
In this role, you will:</div><ul><li>
Lead small projects with manageable risks and resource requirements</li><li>
Interact with senior customer personnel on significant matters</li><li>
Coordinate activity across organizational lines</li><li>
Develop the overarching process of receiving, triaging, assigning, tracking, closing, and finalizing the record of reported incidents</li><li>
Draft organizational documentation such as Concept of Operations, Standard Operating Procedures, Work Instructions, etc.</li><li>
Ensure tactical implementation of the incident reporting processes, staffing, and technologies</li><li>
Identify opportunities to increase the efficacy of cyber incident report handling and workflows</li><li>
Document challenges, coordinates across teams to identify opportunities for process improvement, and recommend solutions to ensure incident reporting apparatus success</li><li>
Understand cyber, physical, and communications incident trend analysis and reporting functions</li><li>
Correlate and associate potential threat activities to inform senior decision makers</li><li>
Ensure timely and effective response to internal and external mission partners</li><li>
Validate the appropriate incident escalation and reporting procedures</li><li>
Seek to improve the quality, productivity, and sharing of information pertaining to the incident reporting life cycle</li></ul><div>
Duties may also include but are not limited to:</div><ul><li>
Act as a resource for colleagues with less experience</li><li>
Identify, log, categorize, perform initial triage, routing, and resolving incidents and requests</li><li>
Manage the lifecycle of incident and request tickets in accordance with interface agreements</li><li>
Performing customer relationship management activities with mission partners</li><li>
Perform internal coordination and follow up for distributed actions</li><li>
A willingness to learn new tools and technologies and take on new responsibilities as assigned</li></ul></div></div><div><h5 class="jobSectionHeader">
QUALIFICATIONS</h5><div><div>
Basic Requirements:</div><ul><li>
BS/BA with 1+ years of related experience. An additional 4 years of experience may be considered in lieu of degree.</li><li>
In-depth conceptual and practical knowledge in job discipline and basic knowledge of related job disciplines.</li><li>
Experience leading projects or having led project steps within a broader project or have accountability for on-going activities or objectives.</li><li>
Experience in providing solutions to complex problems which require regular use of ingenuity and creativity.</li><li>
Demonstrated ability to work independently, receive minimal guidance.</li><li>
Experience with developing formal, written guidelines or instructions with operational and technical components.</li><li>
Demonstrated understanding of organizational structure and alignment to business operations.</li><li>
U.S. citizenship and an active Top Secret Security Clearance and the ability to obtain TS/SCI.</li><ul><li>
In addition, selected candidate must be able to obtain and maintain a favorably adjudicated DHS background investigation (EOD) for continued employment.</li></ul></ul><div>
Preferred Qualifications:</div><ul><li>
Security+ Certification.</li><li>
ITIL Foundation Certification.</li><li>
Minimum of 1 year supporting a WATCH Operations Center or Security Operations Center.</li><li>
Worked within a customer service-oriented environment.</li><li>
Developed business operational workflow models.</li><li>
Exceptional communication skills.</li><li>
Technical writing skills.</li><li>
Experience in using the Remedy and ServiceNow ticketing suite.</li></ul></div></div><div></div><div><h5 class="jobSectionHeader"> 
DETAILS</h5><div>
Target Salary Range: $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual&rsquo;s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
</div><div>
Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.
</div><div>
Application Statement: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
</div>
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.</div></div><div></div>

CYBER CASE MANAGEMENT – JUNIOR-LEVEL SERVICE DESK

Providence

<div>Description
Pharmacy Program Specialist - Remote
This position is responsible for performing technically detailed pharmacy and benefit audit work that impacts pharmacy and health plan operations, programs, and information systems within the Pharmacy Services Department of the Healthcare Experience &amp; Operations Division. Responsibilities include monitoring and validating CDAG and ODAG universes, completing monthly and ad hoc remediation, and supporting mock and live RCGA audits through evidence preparation and audit response activities. The role authors and maintains CDAG and ODAG desk procedures and audit documentation, and performs related technical duties as assigned. The position communicates directly with RCGA, federal and state regulatory entities, pharmacists, nurses, physicians, and other healthcare providers and their staff regarding audit findings, claims, and medication management programs.
Providence caregivers are not simply valued &ndash; they&rsquo;re invaluable. Join our team at Providence Health Plan Partners and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Providence Health Plan welcomes 100% remote work for applicants who reside in the following states:
<ul><li>Washington
</li><li>Oregon
</li><li>California
</li></ul>Required qualifications for this position include:
<ul><li>Bachelor's Degree -OR- a combination of equivalent education and experience
</li><li>Oregon Pharmacy Technician License upon hire - OR- Oregon Certified Oregon Pharmacy Technician upon hire
</li><li>2 years of Experience as a pharmacy technician in a managed care environment, -OR-
</li><li>3 years of experience working as a Pharmacy Technician in a Pharmacy
</li></ul>Salary Range by Location:
California: All Northern California - Except Humboldt: Min: $33.23, Max: $50.84
California: All Southern California - Except Bakersfield: Min: $29.62, Max: $45.31
California: Bakersfield: Min: $28.41 Max: $43.47
Oregon: Non-Portland Service Area: Min: $26.49, Max: $40.52
Oregon: Portland Service Area: Min: $28.41 Max: $43.47
Washington: Western - Except Tukwila: Min: $29.62, Max: $45.31
Washington: Southwest - Olympia, Centralia &amp; Below: Min: $28.41 Max: $43.47
Washington: Tukwila: Min: $29.62, Max: $45.31
Washington: Eastern: Min: $25.28, Max: $38.68
Washington: South Eastern: Min: $26.49, Max: $40.52
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of &ldquo;Know me, care for me, ease my way.&rdquo; Working at our family of organizations means that regardless of your role, we&rsquo;ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 427135
 
Company: Providence Jobs
 
Job Category: Pharmacy
 
Job Function: Clinical Care
 
Job Schedule: Full time
 
Job Shift: Day
 
Career Track: Clinical Support
 
Department: 5018 PHARMACY OR REGION
 
Address: OR Portland 4400 NE Halsey St
 
Work Location: Providence Health Plaza (HR) Bldg 1-Portland
 
Workplace Type: Remote
 
Pay Range: $See Posting - $See Posting
 
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</div>

Pharmacy Program Specialist - Remote

Allied Universal

<div>Security Officer Guest Services Desk<h2 class="jobSectionHeader">
Overview</h2>
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
<h2 class="jobSectionHeader">Job Description</h2> 
As a Security Officer Guest Services Desk in Washington, DC, you will serve and safeguard clients in a range of industries. Join Allied Universal as a Front Desk Officer in a professional property setting, where you will welcome visitors, help manage access, monitor activity at the entry point, and support security-related operations with strong communication and customer service. In this highly visible role, you will bring a caring, reliable approach, work with integrity, and collaborate with the team to help create a positive experience for everyone on site.
Position Type: Full Time
Pay Rate: $23.29 / Hour
Job Schedule:
DayTimeThur11:00 PM - 07:00 AMFri11:00 PM - 07:00 AMSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM
What You'll Do:
<ul><li>Provide customer service to clients, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities from the front desk area.</li>
<li>Respond to incidents, calls for assistance, and critical situations in a calm, problem-solving manner.</li>
<li>Monitor access to the location by greeting visitors, verifying credentials, maintaining visitor logs, and communicating with building personnel as needed.</li>
<li>Answer phones, assist with inquiries, and report unusual activity or security-related concerns according to site procedures.</li>
<li>Support front desk operations by documenting daily activities, receiving deliveries when applicable, and following post orders and site-specific instructions.</li></ul>
Minimum Requirements:
<ul><li>At least 1 year of security-related experience is required.</li>
<li>Be at least 21 years of age.</li>
<li>Being comfortable using a computer or tablet is preferred.</li>
<li>Access control and badge experience is preferred.</li>
<li>Customer service experience is preferred.</li>
<li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li></ul>
Why Join Us:
<ul><li>Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li>Career Growth: Get paid training and access to career growth opportunities.</li>
<li>Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&amp;D, and disability insurance.</li>
<li>Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.</li></ul><h2 class="jobSectionHeader"> 
Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
<h2 class="jobSectionHeader">Requisition ID</h2> 
2026-1582466</div>

Security Officer Guest Services Desk

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