dispatcher / service scheduler (customer service)

account manager - commercial lines (real estate, habitational, hotels)

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kansas trailblazer: rbt (applied behavior analysis)

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dispatcher / service scheduler (customer service) Jobs in Kansas City

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A-1 Sewer & Septic Service, Inc.

<p><b>Job Title:</b> Dispatcher / Customer Service Coordinator (Scheduling &amp; Office Support)<br/><b>Job Type:</b> Full-Time<br/><b>Schedule:</b> Tuesday&ndash;Saturday | 10:00 AM &ndash; 6:30 PM<br/><b>Location:</b> 1891 Merriam Dr, Kansas City, KS 66106 ( right off I-35 &amp; Lamar)</p><p>Job Summary</p><p>We are looking for a reliable and organized <b>Dispatcher / Customer Service Coordinator</b> to join our team. This role is responsible for managing incoming calls, scheduling service appointments, supporting office operations, and providing excellent customer service.</p><p><b>Tired of working for a private equity company and feeling like just a number?</b><br/>Join a <b>locally owned and operated company serving our community since 1968</b>, where your work matters and your contributions are valued.</p><p>Who Thrives in This Role</p><p>This position is ideal for someone who:</p><ul><li>Enjoys <b>problem-solving and staying organized</b></li><li>Is comfortable handling <b>multiple calls and tasks at once</b></li><li>Takes <b>initiative instead of waiting to be told what to do</b></li><li>Likes helping customers and supporting a team</li><li>Works well in a <b>fast-paced service environment</b></li></ul><p>Key Responsibilities</p><ul><li>Answer and manage <b>incoming multi-line phone calls</b></li><li>Schedule service appointments and <b>dispatch technicians efficiently</b></li><li>Follow up with customers regarding service questions and scheduling</li><li>Maintain accurate records of work performed and service charges in company software</li><li>Communicate clearly with customers and team members via phone, chat, and in person</li><li>Assist with general <b>office administration and scheduling coordination</b></li><li>Take the initiative to identify issues and <b>resolve customer concerns</b></li><li>Use strong organizational skills to track tasks, notes, and follow-ups</li><li>Perform additional duties as assigned by management</li></ul><p>Qualifications</p><ul><li><b>2+ years of customer service experience</b> (plumbing/ HVAC or trade/service industry preferred)</li><li>Experience with <b>scheduling, dispatching, or administrative office work</b></li><li>Strong computer skills (email, scheduling software)</li><li>Ability to <b>multitask in a fast-paced office environment</b></li><li>Strong <b>problem-solving ability and initiative</b></li><li>Excellent communication and interpersonal skills</li><li>Strong organization and follow-up habits (note-taking is essential)</li><li>Ability to work independently and manage your time effectively</li><li>Ability to <b>pass a background check</b></li></ul><p>Benefits</p><ul><li><b>Weekly pay</b></li><li>10 days <b>Paid Time Off</b></li><li>6 paid holidays</li><li><b>100% company-paid base employee health plan</b></li><li>Dental, vision, and supplemental insurance options</li><li><b>Retirement plan with 3% company match</b></li><li>Flexible Spending Accounts (Health &amp; Dependent Care)</li><li>Supportive and team-oriented work environment</li></ul><p><b>Those who enjoy office drama need not apply.</b></p><p>Job Type: Full-time</p><p>Pay: $19.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Shift:</p><ul><li>Day shift</li><li>Evening shift</li></ul><p>Application Question(s):</p><ul><li>I understand the shift is Tuesday-Saturday, 10a-6:30p</li></ul><p>Experience:</p><ul><li>Dispatching Service Techs: 2 years (Required)</li></ul><p>Work Location: In person</p>

Dispatcher / Service Scheduler (Customer Service)

Fireman Transport

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   Company Description
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  At Fireman Transport, we are committed to delivering excellent service in non-emergency medical transportation. We specialize in providing transportation solutions for individuals requiring wheelchair, stretcher, or bariatric stretcher assistance. Our services support customers traveling to doctor&rsquo;s appointments, dialysis, outings, hospitals, and rehabilitation facilities throughout the Greater Kansas City area. We take pride in offering safe and reliable transportation with a focus on care and comfort.
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   Role Description
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  This is a full-time, on-site role located in Kansas City, KS, for a Dispatcher at Fireman Transport. The Dispatcher will oversee scheduling and coordinating transportation routes for customers while ensuring drivers are dispatched effectively and routes are met on time. Responsibilities include managing communication with drivers, keeping accurate records, handling customer inquiries, and addressing operational challenges promptly. This role requires excellent multitasking capabilities in a dynamic and fast-paced environment.
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   Qualifications
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   Strong communication and interpersonal skills for managing both driver and customer interactions effectively.
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   Proficiency in scheduling, time management, and coordinating resources for optimal efficiency.
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   Ability to handle logistics operations and make decisions under pressure in fast-paced environments.
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   Basic knowledge of computer systems, with the ability to learn software relevant to transportation management.
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   Problem-solving aptitude and strong organizational skills to ensure timely deliveries and resolve routing issues.
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   Previous experience in dispatching or logistics is preferred but not required.
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   High school diploma or equivalent is required; additional education or training in logistics or transport is a plus.
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Dispatcher

Zūm

<div><div>Zūm is a rapidly expanding Series E startup backed by industry leaders Sequoia Capital, SoftBank, Spark Capital, and GIC, with a bold mission to transform the stagnant school transportation industry. Operating in over 15 states across the United States&mdash;with flagship hubs in San Francisco, Los Angeles, and Seattle&mdash;we are actively extending our reach to the East Coast and Midwest regions. As a technology-driven company, we deploy cutting-edge solutions to manage and operate school district transportation systems while also launching our own charter platform and developing proprietary SaaS offerings. Additionally, we are spearheading a nationwide initiative to electrify school transportation fleets, simultaneously supporting local utilities by feeding much-needed energy back into the grid. We have been recognized as CNBC 50 disruptor, Financial Times 500 fastest growing companies, Fast Company World Changing Ideas.</div><div></div><div><br>
Interested in joining us? We&rsquo;re hiring for several roles with a July 2026 start date, and we&rsquo;ll be reviewing applications and scheduling interviews in the coming weeks.</div><div></div><div><b><br>
About the Role</b></div><div>
We're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Kansas city, MO location. This role encompasses the complete dispatch lifecycle&mdash;from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.</div><div></div><div><b><br>
What Makes You Successful in This Role</b></div><div>
You're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.</div><div></div><div><b><br>
Responsibilities</b></div><div><b>
Daily Operations &amp; Route Managemen</b>t</div><div>
Direct and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery</div><div></div><div><b><br>
Communication &amp; Emergency Response</b></div><div>
Respond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance &amp;<br>
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<div><b>Administrative Operations</b></div><div>
Maintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives</div><div></div><div><b><br>
Qualifications</b></div><div><b>
Basic Qualifications:</b></div><div>
High school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)</div><div>
Experience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)</div><div></div><div><b><br>
Preferred Qualifications:</b></div><div>
Background in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus</div><div>
Knowledge of state DOT/DMV safety rules and company compliance expectations</div><div>
Excellent oral and written communication skills with strong interpersonal abilities</div><div>
Experience working in a union environment</div><div>
Comprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable</div><div>
Strong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory</div><div></div><div><br>
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is up to $31/hr- $33/hr</div><div></div><div><i><br>
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
</i></div><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

RelaDyne LLC

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  RelaDyne is the nation&rsquo;s leading automotive, industrial, and commercial lubricants provider and trusted partner for reliability services. We&rsquo;re more than just a distributor; we&rsquo;re a team dedicated to innovation, service excellence, and lasting customer relationships.
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 We&rsquo;re looking for a highly organized, customer-focused
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  Dispatcher
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 to serve as the primary link between our customers and our operations team. In this role, you&rsquo;ll ensure customer lube needs are met promptly, professionally, and efficiently while maximizing productivity, profitability, and service excellence.
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 If you thrive in a fast-paced environment, enjoy problem-solving, and excel at coordinating logistics, this could be the opportunity for you.
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  Why RelaDyne?
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   Competitive pay &amp; full benefits (medical, dental, vision, life, disability, 401k + match, HSA)
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   Generous PTO &amp; sick time
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   Career growth with a company that invests in its people
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  What You&rsquo;ll Do
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   Supervise drivers with a strong focus on safety and customer service
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   Monitor fuel inventory levels at customer locations
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   Dispatch drivers to replenish fuel as needed
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   Review and complete orders while preparing and managing delivery schedules
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   Implement and ensure compliance with Federal, State, and local regulations
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   Monitor fuel usage and make independent delivery decisions (including diverting, canceling, or adding loads based on market conditions)
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   Forecast fueling needs based on prior usage and sales trends
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   Plan and assign deliveries to maximize productivity and profitability
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   Anticipate and resolve logistical challenges through effective scheduling
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   Coordinate load planning and assignments
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   Complete required administrative paperwork and data entry
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  What You Bring
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   Lube dispatching experience preferred (not required)
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   Experience with dispatch software (SmartLogix preferred)
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   Knowledge of fuel inventory management tools
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   Strong multitasking skills and ability to prioritize in a high-pressure environment
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   Excellent written and verbal communication skills
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   Strong organizational and time management abilities
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   Demonstrated problem-solving and analytical skills with strong attention to detail
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   Sound decision-making skills, including the ability to analyze data and choose effective courses of action
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   Ability to manage projects and coordinate work to ensure timely, efficient completion
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   Results-driven mindset with a passion for exceeding service standards and continuously improving performance
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 At RelaDyne, you&rsquo;ll find more than just a job-you&rsquo;ll discover a career with a company that values
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  people, teamwork, and growth
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 . Apply today and join the team driving the future of reliability.
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 Know Your Rights: Workplace Discrimination is Illegal
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  - (click for more information)
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  Equal Opportunity Employer/Disability/Veterans
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  RelaDyne and its affiliates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status We are committed to accessibility. If you need assistance completing the application process or would like to request an alternative method of applying, please contact us. RelaDyne regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.
 </em>
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Coleman Worldwide Moving

<div>Dispatchers are the main point-of-contact for company drivers. They relay relevant company information to drivers as necessary. They also act as supervisors for the drivers, approving discretionary repair and travel expenses, and hiring and firing drivers as needed.<p>
&bull; Communicate with Planners in order to plan driver routes &bull; Help drivers choose efficient courses to fulfill their routes &bull; Coordinate with drivers to find available agents when necessary &bull; Communicate with agents to set up incoming shipments and labor as needed &bull; Update ETA&rsquo;s in company software, as well as make relevant notes in shipment notes &bull; Monitor drivers and ensure that they are following DOT regulations, and stop them if they are in violation of regulations &bull; Approve repair expenses and travel expenses for drivers &bull; Hire and fire drivers as required by supervisors, and supervise driver actions, ultimately taking responsibility for the driver&rsquo;s actions &bull; Communicate with customer and with customer service on driver&rsquo;s schedule, especially regarding arrival times and issue funds to drivers as needed &bull; Log driver locations and activities into Eagle system twice daily &bull; On rotating schedule, monitor and receive calls and emails via company supplied phone and tablet after hours to approve funding requests and repair issues as needed &bull; Other duties as assigned</p><h2 class="jobSectionHeader"><b><i>
Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today!</i></b></h2></div><p></p>

Milkweed Creative LLC

<p><b>Earl&rsquo;s Provisions Shop is looking for a Caf&eacute; &amp; Counter Associate to join our team.</b><br/>Located next door to Earl&rsquo;s Premier in Brookside, the shop offers espresso, grab-and-go bites, and thoughtfully prepared provisions for the neighborhood. This role is ideal for someone who enjoys working with food, coffee, and guests in a fast-paced, hospitality-driven environment.</p><p><b>Position Summary</b></p><p>The <b>Caf&eacute; &amp; Counter Associat</b>e plays an important role in the daily operations of the Provisions Shop by supporting food preparation, packaging, and guest-facing counter service. This position helps ensure products are prepared, presented, and served with consistency and care while delivering a warm, welcoming experience for every guest.</p><p>This is a hands-on role suited for someone who enjoys working both behind the counter and in food preparation, with a strong focus on hospitality, product quality, and attention to detail.</p><p><b>Core Responsibilities:</b></p><p><b>Food Prep &amp; Product Execution</b></p><ul><li>Assist with daily food prep, portioning, and packaging of provisions and grab-and-go offerings</li><li>Ensure products are prepared, labeled, and displayed according to shop standards</li><li>Maintain cleanliness and organization of prep, storage, and service areas</li><li>Monitor product freshness, quality, and presentation throughout the day</li><li>Follow all food safety, sanitation, and proper food handling practices</li></ul><p><b>Counter Service &amp; Guest Experience</b></p><ul><li>Provide friendly, knowledgeable service to guests at the counter</li><li>Help guests with selections, questions, and product recommendations</li><li>Prepare espresso drinks and other beverages as needed</li><li>Operate POS and handle transactions accurately</li><li>Maintain clean, organized, and well-stocked service and display areas</li><li>Support efficient service flow during busy periods</li></ul><p><b>Daily Operations &amp; Team Support</b></p><ul><li>Assist with opening and closing responsibilities as assigned</li><li>Help maintain organization and cleanliness throughout the shop during and after service</li><li>Communicate product needs or operational issues to management</li><li>Support a positive, collaborative team environment</li><li>Perform additional responsibilities and other duties as assigned to support team objectives and daily operations</li></ul><p><b>Qualifications</b></p><ul><li>Previous experience in caf&eacute;, food service, market, or quick-service environments preferred</li><li>Experience with counter service, barista work, or food preparation is a plus</li><li>Strong attention to detail and organizational skills</li><li>Comfortable working in a fast-paced environment</li><li>Friendly, guest-focused communication style</li><li>Ability to work both independently and as part of a team</li><li>Comfortable standing/walking for 8+ hours, and be able to bend, push, pull, and/or lift 50 lbs.</li></ul><p><b>What you get from us:</b></p><ul><li>Tipped minimum wage + Tips (Average of $25-$35 per hour)</li><li>Employee discount at all locations</li></ul><p>Pay: $25.00 - $35.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid training</li></ul><p>Work Location: In person</p>

Café & Counter Associate – Barista & Food Prep

<div><p>Perform a variety of food preparation and service duties in support of school food service to students<br>
</p><p></p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES </b>: include the following. Other duties may be assigned.<br>
</p><p></p><div><ul><li>Follow daily written and verbal work
</li></ul><ul><li>Assume major responsibility in the meal preparation and service of assigned menu items in necessary quantities and on time for
</li></ul><ul><li>Assists in meal prep as assigned by caf&eacute; manager.
</li></ul><ul><li>Keep accurate food production and roster records daily.
</li></ul><ul><li>Handle and prepare food in compliance with verbal directions and written procedures, directives and
</li></ul><ul><li>Ability to work without supervision and maintain program
</li></ul><ul><li>Safely operate all food preparation equipment.
</li></ul><ul><li>Set up and serve on line following safety and merchandizing
</li></ul><ul><li>Assist in cleaning all kitchen equipment, cooking utensils, dishes and dining room tables as
</li></ul><ul><li>Use standardized
</li></ul><ul><li>Strictly observe and practice all rules of sanitation and safety.
</li></ul><ul><li>Assist manager in preparing orders, reports, and inventories.
</li></ul><ul><li>Record leftovers, store properly and utilize effectively.
</li></ul><ul><li>Strictly observe and practice all rules of sanitation and safety.
</li></ul><ul><li>Support manager and cooperate in maintaining a high quality food service operation and harmonious working environment.
</li></ul><ul><li>Communicate with and assist afterschool program staff in the service of meals.
</li></ul><ul><li>Participate in In-service training.
</li></ul><ul><li>Perform other duties as assigned my manager or
</li></ul><ul><li>Follow Federal laws, School Board policies and Food Service Directives.
</li></ul><ul><li>Assist Cafeteria Manager with operations, accounting, record keeping, preparing orders, reports, and inventories.
</li></ul><ul><li>May maintain correct amounts of change in cash drawer(s) opening.
</li></ul><ul><li>May count and verify daily cash
</li></ul><ul><li>May operate cashier station during meal service following meal standard guidelines and assist other employees in service of meal as
</li></ul><ul><li>Assist with or prepare daily Participation and Monthly Cash Receipts
</li></ul><ul><li>May prepare bank deposits.
</li></ul>Responsible for student meal pattern compliance adherence.<br>
<ul><li>
</li></ul></div><p></p><h2 class="jobSectionHeader"><b>SUPERVISORY RESPONSIBILITIES: None<br>
</b></h2><p></p><p><b>REQUIRED QUALIFICATIONS:
</b></p><ul><li>High School Diploma or GED
</li><li>Ability to follow oral and written directions
</li><li>Ability to read, write, follow written directions and count accurately.
</li><li>Ability to perform arithmetic
</li><li>Ability to keep accurate production records.
</li><li>Experience and knowledge in institutional or quantity cooking
</li><li>Maintain high standards of personal hygiene, appearance, cleanliness, sanitation and safety.
</li><li>Punctual and dependable and show initiative in job
</li><li>Exhibit ability and willingness to cooperate and work well with adults and
</li><li>Obtain and maintain Food Handler&rsquo;s Card via local health department.
</li><li>Exhibit positive attitude and pleasant personality.
</li><li>Punctual and dependable and show initiative in job
</li>Must acquire food handlers card or ServSafe certificate within 60 days of employment, district will assist with applicable fee(s)<br>
<li>
</li></ul><p></p><p><b>PHYSICAL DEMANDS: </b>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><ul><li>Job requires lifting and use of institutional equipment, pots, pans, packages and cases containing food and
</li><li>This job requires that the employee be able to: sit, stand, walk, speak, hear, use hands, fingers, reach with hands and fingers; bend, stoop, lift objects of at least thirty lbs (30)</li></ul></div><p></p>

Floating Food Service Cook/Cashier

Explore 169+ Service dispatcher in Kansas City this March. Find roles across top companies and apply now to boost your career.

169 service dispatcher jobs In Kansas City

Dispatcher / Service Scheduler (Customer Service)

Dispatcher

Dispatcher

Dispatcher

Dispatcher

Café & Counter Associate – Barista & Food Prep

Floating Food Service Cook/Cashier