platform engineering & developer (devops)

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lead software engineer(platform) Jobs in Atlanta

lead software engineer(platform)

platform engineering & developer (devops) Jobs in Atlanta

software developer (manager) Jobs in Atlanta

software developer (manager)

software developer

Safe-Guard Products International, LLC

<div>Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform.
Job Title: Manager, Software Engineering (hybrid- onsite Monday-Thursday)
Location: US-GA-Atlanta (Sandy Springs)
FLSA: Exempt
#LI-Hybrid
Job Overview:
We are seeking a Manager of Software Engineering to lead a full-stack engineering team of 10+ engineers across onshore and offshore locations, owning our Contract Cancellations and Claims Payments platforms, including both internal and external-facing applications. This role reports to the Sr. Engineering Manager over Claims and Cancellations and is responsible for the delivery, stability, and modernization of the systems that process contract cancellations and claims payments for our OEM and dealer partners.
The ideal candidate brings hands-on engineering leadership, strong full-stack experience across frontend and backend, and a track record of using GenAI tools to accelerate the development lifecycle, paired with the ability to manage distributed onshore/offshore teams.
Job Responsibilities:<ul><li>
Lead, mentor, and develop a distributed, full-stack engineering team of 10+ engineers (onshore and offshore).</li><li>
Own the end-to-end delivery, reliability, and evolution of the Contract Cancellations and Claims Payments applications, both internal and external-facing, spanning frontend and backend.</li><li>
Partner with business stakeholders (Finance, Claims Operations, Product) to translate contract and payment processing needs into scalable technical solutions.</li><li>
Oversee full-stack applications built on microservices and modern frontend frameworks, backed by both SQL and NoSQL databases.</li><li>
Champion the adoption of GenAI tools and agentic development practices (e.g., AI-assisted coding, automated testing, documentation) to improve engineering velocity and quality.</li><li>
Drive engineering best practices including CI/CD, automated testing, code quality, and system observability.</li><li>
Balance new feature delivery with technical debt reduction and platform modernization.</li><li>
Ensure systems meet performance, availability, security, and compliance requirements for financial and contract transactions.</li><li>
Coordinate with offshore partners and vendors to ensure consistent delivery and quality.</li><li>
Lead production incident response, root cause analysis, and post-incident improvements for cancellations and payments systems.</li><li>
Build a strong culture of ownership, quality, collaboration, and continuous improvement.</li><li>
Provide coaching, performance management, and career development for engineers on the team.</li></ul>
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
Job Requirements:<ul><li>
7+ years of software engineering experience, including 2+ years in an engineering management or team lead role.</li><li>
Experience leading or working within distributed teams (onshore/offshore).</li><li>
Strong hands-on experience across the full stack, including microservices and modern frontend frameworks.</li><li>
Experience with SQL and NoSQL databases and cloud-native application deployment.</li><li>
Hands-on experience leveraging GenAI in the software development lifecycle (AI-assisted coding tools, agentic development frameworks, automated testing/documentation) is required.</li><li>
Experience with payment processing, contract lifecycle management, or other transaction-heavy systems is strongly preferred.</li><li>
Experience with claims processing or similar workflow-driven platforms is a plus.</li><li>
Strong communication skills with the ability to influence technical and non-technical stakeholders.</li></ul>
Company Benefits:<ul><li>
Medical, Dental, and Vision Insurance</li><li>
Flexible Spending Account</li><li>
Health Savings Account</li><li>
401(k) Plan with Company Match</li><li>
Company-paid Short-Term and Long-Term Disability</li><li>
Company-paid Life Insurance</li><li>
Paid Holidays and Vacation</li><li>
Employee Referral Program</li><li>
Employee Assistance Program</li><li>
Wellness Programs</li><li>
Paid Community Service Opportunities</li><li>
Tuition Reimbursement</li><li>
Ongoing Training &amp; Personal Development</li><li>
And More!</li></ul>
About Safe-Guard Products International:
Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &amp;Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard&rsquo;s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.
For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.
Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.</div>

Software Developer (Manager)

Cognizant

About the Role
 As a Java AWS Architect , you will make an impact by designing and delivering scalable, secure, and high-performing enterprise applications using Java and AWS technologies. You will be a valued member of the engineering team and work collaboratively with Product, UX, Design, DevOps, and development teams to build enterprise authentication solutions and modern cloud-native applications from the ground up. In This Role, You Will:
 Architect, design, and develop enterprise applications using Java, Spring Boot, and Spring Security.
 Design and implement scalable, secure, and cloud-native solutions on AWS.
 Lead technical design discussions and guide engineering teams on architecture and development best practices.
 Design, develop, and maintain RESTful APIs, including API documentation using Swagger/OpenAPI.
 Partner with Product, UX, and Design teams to build enterprise authentication and authorization applications from scratch.
 Develop high-quality, testable code with strong unit testing practices to support CI/CD and DevOps initiatives.
 Build and maintain GitLab CI/CD pipelines leveraging tools such as SonarQube and Veracode.
 Conduct code reviews, enforce coding standards, and promote GitFlow development processes.
 Optimize applications for performance, scalability, reliability, and maintainability.
 Mentor developers and provide technical leadership throughout the software development lifecycle. Work Model
 We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Atlanta, Georgia or Raleigh, North Carolina .
 Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
 The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. What You Need to Have to Be Considered
 12+ years of experience designing and developing enterprise applications.
 Strong hands-on expertise in Java, Spring Boot, and Spring Security.
 Extensive experience architecting and implementing cloud-based solutions on AWS.
 Proven ability to make architecture decisions and provide technical leadership across teams.
 Strong SQL and database design expertise.
 Deep experience designing, developing, and integrating RESTful APIs.
 Experience implementing and managing Swagger/OpenAPI documentation.
 Hands-on experience with GitLab CI/CD pipelines.
 Experience using SonarQube, Veracode, and related code quality and security tools.
 Strong understanding of software engineering best practices, code reviews, testing, and DevOps methodologies.
 Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent professional experience. These Will Help You Stand Out
 Experience building enterprise authentication, identity, and access management solutions.
 AWS certifications such as AWS Certified Solutions Architect or AWS Certified Developer.
 Experience with microservices and distributed system architectures.
 Experience mentoring engineers and leading technical teams.
 Strong stakeholder management and communication skills.
 Experience working in Agile/Scrum environments. Salary and Other Compensation
 The annual salary for this position depends on experience and other qualifications of the successful candidate.
 This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits
 Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
 Medical/Dental/Vision/Life Insurance
 Paid Holidays plus Paid Time Off
 401(k) Plan and Contributions
 Long-term/Short-term Disability
 Paid Parental Leave
 Employee Stock Purchase Plan Disclaimer
 The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Java AWS Architect

CallRail

<div><h3 class="jobSectionHeader">The Position</h3>

CallRail is looking for a motivated, detail-oriented, and customer-focused Tier 1 Technical Support Agent to join our team in Atlanta. In this role, you will be the frontline point of contact for our customers&mdash;marketers, agencies, and business owners&mdash;delivering exceptional, high-touch support to ensure a smooth end-to-end customer experience. You will actively troubleshoot technical issues, verify that workflows and integrations operate as intended, and guide customers toward optimal solutions for their business needs.

If you thrive in the fast-paced marketing technology space, take pride in rigorous attention to detail, and love turning complex technical challenges into seamless customer experiences, we want to hear from you!<h3 class="jobSectionHeader"> 
</h3>
<h3 class="jobSectionHeader">What You'll Do</h3>
<ul><li>End-to-End Troubleshooting &amp; Solutioning: Perform active troubleshooting and initial guided diagnostic support across all CallRail products via live channels (phone, chat, web, and email). Look beyond immediate break-fix issues to understand customer goals and provide proactive solutioning.</li>
<li>Workflow &amp; Integrations Assurance: Guide customers through workflow and implementation best practices. Verify and maintain smooth data flow across CallRail features and third-party MarTech ecosystems (e.g., Google Ads, Google Analytics, HubSpot, Salesforce, Zapier).</li>
<li>Protocol &amp; Operational Excellence: Adhere to Customer Support protocols, including properly coding trouble tickets, maintaining ACD queue availability, conducting professional interactions, and meeting Average Talk and Wrap Up time objectives.</li>
<li>Detail-Oriented Documentation: Meticulously log and document all customer interactions, setup configurations, and troubleshooting steps in our ticketing system (Zendesk). Ensure complex setups are thoroughly tested before resolving.</li>
<li>Clear Escalation &amp; Bug Reporting: Follow established escalation processes for complex Tier 2/3 issues. Identify, document, and escalate bugs or outages with clear, precise reproduction steps for product and engineering teams.</li>
<li>Customer Advocacy &amp; Continuous Improvement: Maintain high customer satisfaction by communicating resolution expectations with professionalism and empathy. Contribute to team documentation, internal support processes, and active participation in training for new products and features.</li>
<li>AI Adoption: Leverage AI platforms and modern support tools to streamline operations, solve complex problems efficiently, and maintain industry benchmarks.</li>
</ul>
<h3 class="jobSectionHeader">What You'll Need</h3>
<ul><li>Frontline Support Experience: 1&ndash;3+ years of professional experience in frontline technical/telephone support and customer-facing troubleshooting, ideally in a SaaS, MarTech, or agency environment.</li>
<li>MarTech &amp; Integrations Familiarity: Working knowledge or aptitude with marketing technology tools and web concepts (Google Analytics, Google Ads, CRMs, webhooks, JavaScript snippets).</li>
<li>High Attention to Detail: An obsessive eye for detail when reviewing tracking scripts, reproducing bugs, auditing customer setup configurations, and documenting tickets.</li>
<li>Analytical &amp; Problem-Solving Skills: Excellent analytical, diagnostic, and root-cause troubleshooting abilities; ability to exercise good judgment under pressure while maintaining a professional demeanor.</li>
<li>Strong Communication: Outstanding verbal and written communication skills with the ability to translate complex technical jargon into clear, accessible guidance for non-technical users.</li>
<li>Tool Proficiency: Familiarity with modern support and productivity tools (Zendesk, Excel, Google Drive, CRM tools).</li></ul> 

<h3 class="jobSectionHeader">
 Nice to Have</h3>
<ul><li>Direct experience using CallRail or similar call-tracking and marketing attribution platforms.</li>
<li>Technical experience or aptitude with MySQL, HTML, CSS, JavaScript, REST APIs, or browser developer tools for debugging.</li>
<li>Degree in Computer Science, Information Technology, or equivalent practical experience.</li></ul> 


 If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.<h3 class="jobSectionHeader"> 
</h3>
<h3 class="jobSectionHeader">Additional Perks</h3>
<ul><li>Healthcare (one option covered at 100% for employees), Dental &amp; Vision Coverage</li>
<li>Competitive HSA with company matching</li>
<li>Paid parental leave</li>
<li>Flexible vacation policy</li>
<li>401K options with company dollar-for-dollar match</li>
<li>Employee stock options available from day one</li>
<li>$2,000 annual educational allowance</li>
<li>Catered lunch every Tuesday * an in-office perk</li>
<li>MARTA transportation or office parking expenses covered</li>
<li>Employee charitable donation company match, up to $500 annually</li>
<li>Regular company outings and events</li>
<li>Hybrid work options with $500 office stipend to set up your home office</li>
<li>Designated bike storage</li></ul> 
<h3 class="jobSectionHeader">
</h3>Learn more: https://www.callrail.com/about/

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). 
 
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. 

This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. 
Beginning in January 2027, CallRail will transition to a 3.5-day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays, with Wednesdays alternating bi-weekly between remote and in-office. Fridays will remain remote.</div>

Technical Support Specialist - Tier I

NiCE

<div><div>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</div><div><div>
<h2 class="jobSectionHeader">
Build the Systems That Power Analytics for Millions of Customer Conversations</h2>
<div>At NICE, we help organizations understand what customers are really saying. Our Nexidia Interactive Analytics (NIA) platform processes and analyzes massive volumes of customer interaction data, enabling organizations to identify trends, improve experiences, and make better business decisions.</div>
<div>We're looking for a Senior Software Engineer to join our Mobius team, a critical engineering group responsible for ingesting, transforming, and managing the data that powers NIA analytics. This is not a greenfield startup project. It is a highly scalable enterprise platform that sits at the center of a mature analytics ecosystem used by multiple product teams and customers worldwide.</div>
<div>If you're passionate about large-scale backend systems, SQL performance, data engineering, and using AI to build software smarter and faster, we'd love to talk.</div>
<h2 class="jobSectionHeader">Why This Role Matters</h2>
<div>The Mobius team is growing because demand for new capabilities continues to increase. The team is responsible for bringing vast amounts of customer interaction data into the platform, ensuring it is available, accurate, performant, and consumable by multiple downstream analytics teams.</div>
<div>You'll join a highly visible team that is expanding to meet growing business expectations while helping shape how AI-assisted development accelerates software delivery across engineering.</div>
<h2 class="jobSectionHeader">What You'll Do</h2>
<ul><li>Design and build scalable backend services using C#</li>
<li>Develop and optimize high-volume ETL and data ingestion pipelines</li>
<li>Design, tune, and maintain complex Microsoft SQL Server environments</li>
<li>Troubleshoot performance challenges across large-scale distributed systems</li>
<li>Investigate customer-facing production issues and drive resolution</li>
<li>Partner closely with multiple engineering teams that depend on Mobius-managed data</li>
<li>Use AI-assisted development tools to analyze requirements, accelerate coding, review implementations, and create automated testing strategies</li>
<li>Contribute to new feature development, platform enhancements, and architectural improvements</li>
</ul><h2 class="jobSectionHeader">What Makes This Opportunity Different</h2>
<ul><li>Work on a platform that directly supports advanced speech and interaction analytics</li>
<li>High-impact team with strong visibility and growing investment</li>
<li>Significant ownership across both development and production engineering</li>
<li>Opportunity to influence how AI is practically applied to software engineering workflows</li>
<li>New feature development represents the majority of team activity, with substantial innovation and roadmap work underway [Recruiting...ment Roles | Word]</li>
</ul><h2 class="jobSectionHeader">What We're Looking For</h2>
<h3 class="jobSectionHeader">Required</h3>
<ul><li>7+ years of software development experience</li>
<li>Strong C# / .NET backend development experience</li>
<li>4+ years of Microsoft SQL Server experience in production environments</li>
<li>Experience with:
<ul><li>Query optimization</li>
<li>Performance tuning</li>
<li>Database partitioning</li>
<li>Extended Events</li>
<li>Resolving I/O and latch contention issues</li>
</ul></li><li>Experience building high-volume data processing systems</li>
<li>Experience with ETL and data movement solutions</li>
<li>Strong troubleshooting and analytical skills</li>
<li>Excellent communication and collaboration skills</li>
</ul><h3 class="jobSectionHeader">Preferred</h3>
<ul><li>Experience using AI tools throughout the software development lifecycle</li>
<li>Microservices architecture experience</li>
<li>Distributed systems development</li>
<li>ElasticSearch experience</li>
<li>Enterprise CI/CD environments</li>
<li>Contact center, analytics, or data platform experience</li>
</ul><h2 class="jobSectionHeader">Location &amp; Work Style</h2>
<ul><li>Hybrid role based in Atlanta</li>
<li>In-office collaboration Monday and Tuesday</li>
<li>Work alongside experienced engineers focused on solving large-scale data challenges</li>
</ul>
</div>Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. This role is located in our GA office at 6 Concourse Parkway, Atlanta GA 30328 https://www.nice.com/company/global-locations</div><div>
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</div></div>

Sr Software Engineer, Backend & Data Platforms (Mobius Team)

OXOS Medical

<div><div>OXOS Medical, Inc. empowers every provider with the capability, clarity, and confidence to make accurate decisions at the point of care. We are building new kinds of radiographic imaging devices that push the boundaries of previous solutions by improving image quality, reducing radiation exposure, improving ease of use, and building solutions to deliver care outside of traditional scenarios. We enable anyone anywhere to access radiologic diagnostics at the point of need, expanding availability and changing how healthcare is delivered.</div> 
In-Person Position

OXOS is searching for a paid UX/UI Design Intern to join our high growth company for the Fall of 2026. The ideal candidate will be joining a dynamic, multi-disciplinary team of passionate people who work daily to change the way radiographic diagnostics are delivered. With the FDA clearance of the highly anticipated MC2 Portable X-ray System, OXOS is working to increase the versatility and capabilities of MC2 through design improvements in workflow usability, and feature delivery.

In order to discover and execute development opportunities of these product developments, the Human Factors team leads early product development of OXOS products and solutions, from stakeholder coordination through user validation. This internship is a great opportunity for anyone skilled in UX/UI product development and interested in growing their design and development skills in the medical device industry.

This is preferably a full-time position, but part-time may be considered.

This position requires in-office presence.

Responsibilities

In this internship position, you will be responsible for assisting with the development of design changes and improvements to the software user interface of the MC2 X-ray system and OXOS Platform, a cloud-based, image management and sharing platform, including but not limited to:
<ul>
<li>Map MC2 and OXOS Platform user journeys and develop workflow models for new and future customers and use cases.</li>
<li>Perform comprehensive user interface design research, including competitive analysis, use environment research, and best practice review.</li>
<li>Collaborate with product and software development teams to design and prototype frontend UX/UI solutions, adhering to usability heuristics and design guidelines.</li>
<li>Conduct design assessments and usability testing with internal stakeholders, customers, and users.</li>
<li>Maintain and update existing Usability and Human Factors documentation, such as Task Analysis, Use Specifications, and User Interface Specifications.</li>
<li>Improve and update user manuals and training guides for both MC2 and OXOS Platform to benefit new and existing customers.</li>
<li>Contribute to the continuous development of the OXOS design guidelines and Figma component library.</li>
<li>Explore and implement AI-enabled processes for modification of Figma designs and translation to product source code.</li>
</ul>
With multi-faceted engineering development in a small company, there may be situations where it will be necessary to step outside the above bounds of the position and contribute in other ways. It is the goal of OXOS management to keep these scenarios to a minimum, but may be expected in such a dynamic, fast-paced environment.

Preferred Qualifications
<ul>
<li>Strong experience with Figma design suite, including prototyping and reusable component use for design development and translation to usable software frontend designs.</li>
<li>Experience in user journey mapping and wireframe prototyping for early development and design review with technical teams.</li>
<li>Previous UX/UI Design or software product development experience. A portfolio of past design experience will be requested.</li>
<li>Demonstrated ability to articulate and defend design rationale clearly and effectively to both technical (software developers) and non-technical (clinical, marketing) stakeholders.</li>
<li>Technical writing and documentation skills.</li>
<li>People skills for communicating with various stakeholders and customers.</li>
<li>Good work ethic and highly motivated to learn.</li></ul></div>

UX/UI Design Intern

The Home Depot

Position Purpose: The Sr. Product Manager - Merchandising Solutions Pricing is responsible for assessing internal pricing application needs for Merchants and Pricing Managers and working cross-functionally with other product and data science teams to find the fastest way to achieve value around those needs. The role focuses on delivering business value by surfacing strategic pricing decision, improving workflow efficiencies, and driving sales and margin benefits. Within Merchandising Solutions, Sr. Product Managers work closely with teams of developers, designers, and business partners. They support the entire lifecycle of product development including collaboration with business partners and readouts across all levels of the organization. Importantly, the Sr. Product Manager, must be able to work at the strategic level (generating innovative ideas for growth, change management, roadmap planning) and at the tactical level (analyzing data, solving problems, being a force multiplier and leader of their balanced team). The Sr. Product Manager is often responsible for products that are higher-profile and/or that are larger in scope. Key Responsibilities: 50% Strategy &amp; Planning: Seeks to empathize with and understand the end user deeply and use that knowledge to determine the fastest path to deliver value Translates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners Identifies goals, metrics and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings Manages and grooms the product backlog; makes future decisions based on the value that will be delivered Partners with Finance to understand financial needs and assist in the creation of business plans for new opportunities Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class Ensures that product directions balance both the user needs and business goals of driving sales, improving efficiency and enhancing customer satisfaction 20% Delivery &amp; Execution: Formulates, tests and refines assumptions and hypotheses through user research and testing Documents, reviews and ensures that all quality and change control standards are met Creates, prioritizes and accepts user stories; incorporate them into release planning Makes product decisions that drive value on a daily basis Identifies and considers pros, cons, issues, obstacles, dependencies and value associated with features and enhancements Participates in standups, iteration planning sessions, product demo, and retrospectives Condenses complex technical concepts into non-technical language for stakeholders 30% People: Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments Acts as a proponent of modern software development practices Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs Works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience Guides more junior team members in strategy, alignment, analysis and execution tasks Participates in and contributes to learning activities around modern software design and development core practices (communities of practice) Participates in talent acquisition, development and retention activities in support of team Direct Manager/Direct Reports: Typically reports to the Product Management Manager or Sr. Manager. Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: 3-6 years of relevant work experience Experience working as a Product Manager in a modern software development based enterprise environment Experience with modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test driven development, and continuous deployment Proficiency in working in a fast paced, fluid environment where priorities shift on a regular basis Proficiency in communicating with and influencing functional and technical team members at all levels in the organization Proficiency in working as part of a collaborative, cross-functional, modern software design and development team Proficiency using AI tools to accelerate discovery, prototyping, and technical decision-making Proficiency in creating, prioritizing and accepting user stories Proficiency in conducting user research and testing to understand needs Proficiency in identifying goals, metrics and analytics to measure product value Familiarity with how AI-assisted development is reshaping software delivery practices and can be embedded in customer facing tools Experience guiding more junior team members through Product Management fundamentals in a professional setting Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: No additional education Minimum Years of Work Experience: 3 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Cultivates Innovation: Creating new and better ways for the organization to be successful Customer Focus: Building strong customer relationships and delivering customer-centric solutions Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action Interpersonal Savvy: Relating openly and comfortably with diverse groups of people Manages Complexity: Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder Organizational Savvy: Maneuvering comfortably through complex policy, process and people-related organizational dynamics Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations Empathy: Understands the needs of multiple stakeholders and is responsive in meeting their needs with the most optimal resolution

Sr. Product Manager - Merchandising Solutions Pricing

Flock

<div><h1 class="jobSectionHeader">The Problem</h1>
As Flock rapidly expands our Drone as First Responder programs, ensuring the hardware and software integrations for our aircraft perform with absolute reliability is critical to real-time operations. Building out cutting-edge airborne technology requires rigorous technical testing, field evaluation, and rapid iteration under real-world conditions. You will own hardware testing, pilot test flights, and validate new components so our DFR systems perform seamlessly when timing matters most.<h1 class="jobSectionHeader">
What You'll Own</h1><ul><li>
Lead technical flight testing and evaluation for DFR aircraft, hardware integrations, and system components.</li><li>
Serve as Pilot in Command during outdoor flight operations, evaluating system behavior and performance across diverse conditions.</li><li>
Write and modify custom test scripts using Python and terminal interfaces to extract data and analyze flight behavior.</li><li>
Conduct root-cause troubleshooting on physical and software discrepancies encountered during bench testing and field missions.</li><li>
Document flight data, generate technical test write-ups, and communicate actionable findings to engineering stakeholders.</li></ul><h1 class="jobSectionHeader">
What This Role is Not</h1><ul><li>
This isn't a pure bench-research or lab-only role, you'll be outdoors testing hardware and flying aircraft over 70% of the time.</li><li>
This is not a purely administrative piloting position, you'll actively debug custom software, write testing scripts, and integrate hardware.</li><li>
This isn't a desk-bound remote job, you will be on-site in Atlanta with up to 25% domestic travel for field testing and operational missions.</li></ul><h1 class="jobSectionHeader">
What You Bring</h1><ul><li>
Valid FAA Part 107 Remote Pilot Certificate to operate UAS platforms legally and safely.</li><li>
Hands-on experience integrating physical components and assessing hardware compatibility on aircraft systems.</li><li>
Capability to interact with custom software via terminal interfaces and write or adapt Python scripts for test data collection.</li><li>
Physical stamina to work outdoors in active field testing environments over 70% of the time and lift up to 55 lbs of equipment.</li><li>
A bachelor's degree in engineering or a related technical discipline, or equivalent professional flight test and hardware experience.</li><li>
Experience with experimental UAS flight testing or custom flight controllers is a plus.</li></ul><h1 class="jobSectionHeader">
Compensation</h1>
In this role, you'll receive a starting salary between $84,000 and $95,000 as well as Flock Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in depth with you during our first chat.<h1 class="jobSectionHeader">
Why Flock</h1>
Every community deserves to be safe. Flock builds the technology that makes that real: last year we supported over 1 million criminal investigations and helped locate more than 10,000 missing people. We're 1,700 people building the impossible with over $1B in funding, and the expectations are high on purpose. If you want a role where the stakes are real and the pace matches, this is it.
Some problems get solved faster in the same room, so we prioritize candidates in Atlanta and Boston. Hub-based roles mean real in-person time with your coworkers. Remote roles exist, and when a posting is open to remote work, it says so.
Building the impossible takes every kind of mind. Flock is an equal opportunity employer, and we know the best solutions come from diverse perspectives, experiences, and skills working together with mutual respect. Everyone is welcome to apply. If you need assistance or an accommodation due to a disability, email recruiting@flocksafety.com; your information stays confidential and is used only to arrange the right accommodation for your interviews.
On compensation: we pay fairly for the work. Base salary is determined by job-related experience, education, training, and market indicators. The range in this posting covers base salary only and doesn't include equity, sales bonus plans where applicable, or benefits. The range may be adjusted over time, and this posting may span more than one career level.
One last thing: all legitimate communication from Flock comes from an email ending in @flocksafety.com or noreply@ashbyhq.com. We never make offers through messaging apps or third parties, and we never request payment or sensitive personal information during hiring. If you encounter suspicious outreach about a Flock role, report it to recruiting@flocksafety.com.
Compensation Range: $84K - $95K</div>

UAS Flight Test Engineer

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