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Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Do you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud computing technologies and become a core part of the largest cloud infrastructure on the planet? AWS is seeking a ADC Engineer to own and advance mission critical services in our Amazon Dedicated Clouds (ADC). 
 
We are looking for Engineers to work as a team that build new services and deploying them to air-gapped regions and support government customers operating in those regions. You'll be part of a truly innovative team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are passionate about cloud computing, and believe that world class service is critical to customer success. You'll become an expert at platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. 
 
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work. 
 
Key job responsibilities 
<ul><li>Troubleshooting, diagnosing and fixing production software issues</li><li>Developing monitoring solutions</li><li>Performing software maintenance and configuration</li><li>Implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA, Python)</li><li>Updating, tracking and resolving technical challenges</li><li>Working alongside development on AWS projects</li><li>Updating/enhancing our current software</li><li>Automation of support processes and documentation of our systems</li></ul> 
About the team 
Why AWS 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
AWS Infrastructure Services (AIS) 
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help. 
 
Inclusive Team Culture 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. 
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud. 
 
Mentorship and Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 
 
Diverse Experiences 
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)</li><li>2+ years of non-internship professional software development experience</li><li>1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience</li><li>4+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience</li><li>Knowledge of systems engineering fundamentals (networking, storage, operating systems)</li><li>Current, active US Government Security Clearance of Top Secret with SCI eligibility or above</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience with PowerShell (preferred), Python, Ruby, or Java</li><li>Experience working in an Agile environment using the Scrum methodology</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, WA, Seattle - 129,200.00 - 174,800.00 USD annually</div>

Systems Development Engineer, Platform Engineering & Emerging Technology

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems. 
 
AWS built a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. Engineers on these teams implement innovative cloud computing solutions and solve technical problems. 
 
Amazon Simple Storage Service (S3) is storage for the Internet. Through the use of pioneering techniques in distributed computing, developers are able to durably store their data on Amazon&rsquo;s proven computing infrastructure to achieve virtually limitless storage capacity at minimal cost. Amazon S3 provides a simple web services interface that can be used to store and retrieve any amount of data, at any time, from anywhere on the web. It gives any developer access to the same highly scalable, reliable, secure, fast, inexpensive infrastructure that Amazon uses to run its own global network of web sites. The service aims to maximize benefits of scale and to pass those benefits on to developers. 
 
The S3 Engineering team is responsible for maintaining and improving our government customer&rsquo;s cloud storage solutions by reacting to operational incidents while also delivering new and exciting S3 features. We're looking for an Engineer to join our team and be based in Maryland. 
 
We&rsquo;re looking for innovative engineers for the largest storage service on the internet. This position is perfect for professionals interested in creating tools and automation so that engineers can be as hands-off as possible. We want our service to be as automated as possible and that can only be done by having engineers who understand how to think big, simplify solutions to complex, never before seen problems; all while ensuring that the customer continues to have the best experience possible. 
 
We are seeking an engineer who is focused on operational excellence and troubleshooting complex system operations. They should also have a good understanding of Linux, networking and general knowledge of cloud services. At Amazon we have a drive to create the best customer experience possible, with the customers being both AWS customers and the other engineers at AWS who will benefit from collaborative contributions to ongoing operations and improving our support to our service. 
 
By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. 
 
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. 
 
10012 
 
Key job responsibilities 
In this role, you will be able to take a defined project, break down the work to help define milestones, and feedback mechanisms. You will identify when implementations are not highly available or have defects; you investigate systemic patterns. You will resolve, mitigate, or escalate operational concerns in a timely manner. 
 
A day in the life 
<ul><li>Investigating new ways to improve operations and defining new solutions to solve technically complex cloud issues for our customers.</li><li>Taking a proactive approach to maintaining service health by investigating performance outliers through metric analysis and log diving.</li><li>Increasing service knowledge by diving deep into its architecture to better understand system configuration and dependencies.</li><li>Studying and learning along some of the industry&rsquo;s top experts on cloud computing and storage.</li><li>Expanding regional coverage for Amazon&rsquo;s Simple Storage Solution (S3).</li><li>Building and launching AWS services from ordering hardware to deploying software.</li><li>Participating in an on-call rotation.</li><li>Supporting the U.S. Intelligence Community and Defense agencies to implement innovative cloud computing solutions and solve unique technical problems.</li></ul> 
About the team 
Why AWS 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
AWS Infrastructure Services (AIS) 
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help. 
 
Inclusive Team Culture 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. 
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud. 
 
Mentorship and Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 
 
Diverse Experiences 
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+</li><li>1+ years Linux systems administration experience</li><li>1+ years technical troubleshooting / support experience</li><li>1+ years of networking experience</li><li>Current, active US Government Security Clearance of TS/SCI with Polygraph</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience with distributed systems at scale</li><li>Experience with service-oriented architecture and web services</li><li>Experience with systems administration on either Linux/UNIX or Windows operating systems</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, WA, Seattle - 91,000.00 - 152,000.00 USD annually</div>

ADC Engineer I, S3+Glacier Unique Regions

Acorn Technology Services

Our VisionEnabling our partners with technology solutions that help them achieve their business goals.Our MissionProvide secure and efficient technology solutions so that our customers can focus on their business.Our Values<ul><li>Obsessive Customer Service</li><li>Deep Strategic Partnerships</li><li>Unparalleled Technical Talent</li></ul>CompanyAcorn Technology Services is a provider of Managed Information Technology Services (&ldquo;MITS&rdquo;). We believe that all businesses, regardless of size and industry, are increasingly dependent on information technology, but find the understanding and management of IT to be a distraction from the activities that are essential to their business success. Acorn Technology Services offers high quality, reasonably priced, dependable IT solutions, thereby allowing its customers to focus on their core competencies.Job summaryWe are looking for a Service Desk Analyst who is passionate about effective solutions and clear communication and coordination with customers around critical and complex issues. Working with Systems Engineering and Cybersecurity departments to ensure critical issues and incidents are resolved on time and according to customers expectations.General purpose of the positionThis position is part of Service Desk department and is responsible for the frontline support of our customers' needs including, but not limited to, troubleshooting hardware, software, and network related issues. This position is hybrid, where there is the possibility of being asked to support clients on-site in the greater Seattle area. This position reports to the Director &ndash; Service Desk.Job description<ul><li>Provide technical support for hardware and software issues related to Windows environments. Provide outstanding service to new and existing customers via in-person, telephone, and email. Answering phone calls and responding to customer&rsquo;s emails.</li><li>Troubleshoot and resolve networking issues, including DNS configurations and VPN connectivity.</li><li>Assist users with Active Directory management, including user account creation and permissions.</li><li>Analyze customer problems and provide timely solutions through remote assistance or on-site visits as needed.</li><li>Document all support interactions in the service desk system (AutoTask) to maintain accurate records of issues and resolutions.</li><li>Collaborate with other IT team members to enhance overall service delivery and improve processes.</li><li>Deliver excellent customer service by communicating clearly and professionally with users at all levels.</li><li>Excellent working knowledge of Active Directory, Microsoft Exchange, File Server, Print Server, DHCP, DNS, High Availability, Virtualization, Group Policy, Terminal Services, and Monitoring.</li><li>Experience supporting/troubleshooting Microsoft 365, mobiles devices, and computer peripherals.</li><li>Remote Control support and troubleshooting for: Windows OS; Outlook/Exchange; mobile devices; print/scan/fax, and IP phones; and Microsoft Office Suite, business applications, and web applications.</li><li>Assist customers in troubleshooting technical problems, and document and respond to customer issues.</li><li>Provide analysis, diagnosis, and resolution of complex desktop, server, network, and software problems for end users, if unable to resolve, immediate escalation to remote Systems Administration or Systems Engineering teams.</li><li>Advanced technical and troubleshooting knowledge of desktops and applications.</li><li>Intermediate understanding of networking including but not limited to: Knowledge of common ports, LAN, WAN, VPN, DNS, Routing, ACLs, NAT, VLAN, and subnetting.</li><li>Extensive Windows and/or Macintosh OS experience, both as a user and as a engineer.</li><li>Experience using a trouble ticketing system, and demonstrable experience in documenting issues, problems, and resolutions.</li><li>Experience in the following applications and protocols a plus: Datto RMM/Autotask, IT Glue, Enterprise Antivirus Solutions, WSUS, website domain management, website security systems, VMWare and Hyper-V.</li><li>Ability to quickly assess situations and escalate issue to higher level technician when necessary.</li><li>Ability to set priorities and solve problems. Efficiency at managing multiple tasks without frequent supervision.</li><li>Provide first level support for network related systems and issues.</li><li>Thoroughly document issues on a regular basis in documentation management system and tickets.</li><li>Ability, experience, and will to resolve 15-20 tickets a day.</li></ul>Education and experience<ul><li>Bachelor&rsquo;s degree in computer science is preferred.</li><li>2-4 years working full-time in an IT helpdesk, service desk or IT call center environment required.</li><li>Previous MSP experience highly preferred.</li><li>Conversational and written English fluency required.</li><li>Technical Certifications a plus (MCSA, CCNA, CompTIA, etc.).</li><li>Proven experience in a technical support or help desk role.</li><li>Strong knowledge of computer networking concepts, including DNS, VPN, and network troubleshooting.</li><li>Familiarity with Mac OS environments is highly desirable.</li><li>Experience in using Active Directory for user management tasks.</li><li>Excellent analytical skills to diagnose problems effectively.</li><li>Strong customer service orientation with the ability to communicate technical information clearly to non-technical users.</li><li>Ability to work independently as well as part of a team in a fast-paced environment.</li><li>Will be required to take and pass a Live Scan and meet the qualifications to be CJIS Compliant.</li></ul>Job Type: Full-time, non-exempt role. Must participate in on-call rotation.PHYSICAL REQUIREMENTS <ul><li>Lifting &amp; Carrying: Frequently lift, carry, push, or pull items weighing up to 25 lbs (e.g., equipment, supplies, inventory boxes).</li><li>Standing &amp; Walking: Ability to stand and walk for extended periods (up to 6&ndash;8 hours per shift) on various surfaces.</li><li>Mobility &amp; Posture: Frequent bending, stooping, kneeling, crouching, reaching overhead, and reaching forward to retrieve or store materials.</li><li>Hand-Eye Coordination &amp; Fine Motor Skills: Continuous use of hands/fingers for grasping, handling, pinching, and operating tools, equipment, or electronic devices (e.g., barcode scanners, tablets).</li><li>Climbing &amp; Balancing: Occasional use of step stools, small ladders, or stairs while maintaining balance.</li></ul>Sensory Capabilities<ul><li>Visual Acuity: Close vision, distance vision, color vision, and depth perception to inspect items, read labels, and navigate workspaces safely.</li></ul>Work Environment<ul><li>Ability to work in a fast-paced environment with moving equipment, inventory, and foot traffic.</li><li>(Optional) May involve occasional exposure to varying temperatures (e.g., outdoor loading areas, cool storage) or moderate noise levels.</li></ul>Accommodation Statement: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.BENEFITS: <ul><li>401(k)</li><li>Health insurance</li><li>Dental insurance</li><li>Vision insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Monthly connectivity stipend</li></ul>WHO SHOULD APPLY? We seek strategic, customer-focused technologists who are hardworking and practically believe in Acorn values of Obsessive Customer Service, Deep Strategic Partnerships and Unparallel Technical Talent. Strong team players with a growth mindset who can effectively collaborate across operations, engineering, and account management departments. Proactive problem-solvers who own outcomes, are detail-oriented, and make sound decisions under high-stress and high-pressure services environment. Adaptable lifelong learners and individuals of integrity, humility, and initiative who prioritize client success and thrive in stressful IT service contexts. Must be comfortable with fast changing tech stacks, eager to mentor and be mentored.Job Type: Full-timePay: $26.00 - $32.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Many of our clients have CJIS requirements, and all technical employees must successfully complete CJIS training and extensive background screening by local law enforcement agencies to maintain employment. Are you able to, to your knowledge, be able to successfully obtain the required CJIS certification and pass the required background screenings?</li></ul>Ability to Commute:<ul><li>Seattle, WA 98101 (Required)</li></ul>Work Location: Hybrid remote in Seattle, WA 98101

Service Desk Analyst

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
AI is not just changing what software can do; it is fundamentally changing how software is built. We are building the next generation of developer tooling: an AI-native tool that redefines the software engineering workflow from the ground up. Our product sits at the center of a developer's day, and we are obsessed with making that experience fast, delightful, and powerful.
 
 
We are looking for engineers who are passionate about building exceptional user-facing client software. If you care deeply about UI responsiveness, interaction design, and the quality of tools engineers use to build software, this team is for you.
 
 
You will work alongside exceptional senior engineering talent solving hard problems at the frontier of AI and developer tooling. You'll have opportunities to work with and learn from best-in-industry senior engineering talent. In addition to the technical challenges provided by the innovative use cases that we are working on, you will also learn how to build a product that meets AWS's high bar for availability, scalability, and security.
 
 
You'll have a direct line to our customers' experience and a direct means of improving it. On a daily basis, you'll work with teammates to review each other's code, mentor and be mentored. You'll have an opportunity to lead from day one, from leading projects, to driving technical processes, to teaching and learning from your teammates. You will have real ownership, from setting technical direction to shipping features that developers notice and love.
 
 
Key job responsibilities 
Own the end-to-end delivery of high-impact, user-facing features built with TypeScript and React, from writing the technical spec to shipping to customers
 
 
Drive technical direction for client-side architecture and establish patterns that raise the bar for quality across the team
 
 
Work closely with designers and product managers to ensure every feature meets a high bar for developer UX and interaction quality
 
 
Build and use AI agents to accelerate your own development workflow
 
 
Exercise high judgment about when to guide, override, or take control from AI agents &mdash; knowing when to trust automation and when the situation demands your direct involvement
 
 
Mentor and guide less tenured engineers, helping them navigate technical challenges, grow their skills, and advance their careers
 
 
Work with Product and Design to deeply understand customer workflows and build backward from their needs, maintaining Amazon's commitment to starting from the customer
 
 
A day in the life 
Use AI agents to write code and move fast, and direct code review agents to help the team catch issues before they ship
 
 
Conduct design and UX reviews with your PM and designer to ensure every feature meets a high bar for developer experience
 
 
Take full ownership of a feature set actively used by customers, deliver high-impact features end to end, from the initial spec to the moment they ship, and take pride in building software that genuinely delights the developers who use it every day.
 
 
Participate in the team's Weekly Operations Review and understand the key metrics that drive our product
 
 
Work with your manager to understand how to grow your career at AWS and how to build a career growth plan
 
 
Become an active participant in all stages of our software development cycle, including roadmap planning and product review meetings
 
 
Work with other engineers to improve our operational effectiveness by designing new systems and making our current ones more effective
 
 
Help onboard new engineers and guide them in their first weeks at AWS
 
 
Hold a high bar for user experience in every feature you ship: obsess over every interaction, every millisecond of latency, and choose the path that serves users best even when it is harder to build
 
 
Continuously measure, monitor, and improve client-side performance across all supported operating systems
 
 
About the team 
We are a team of engineers who believe the way software is built is about to change permanently, and we are the ones defining that change. We are building an AI-native developer environment that sits at the intersection of cutting-edge AI and the craft of software engineering. Our team is obsessed with the developer experience: we care about performance, interaction design, and the small details that make a tool feel fast and effortless. We dogfood our own product every day, which means every improvement we ship makes us better engineers too. If you want to build the tools that shape how the next generation of software is written, this is the team for you.
 
 
Agentic AI drives innovation at the forefront of artificial intelligence, enabling customers to transform their businesses through cutting-edge AI solutions. We build and deliver the foundational AI services that power the future of cloud computing, helping organizations harness the potential of AI to solve their most complex challenges. Join our dynamic team of AI/ML practitioners, applied scientists, software engineers, and solution architects who work backwards from customer needs to create groundbreaking technologies. If you're passionate about shaping the future of AI while making a meaningful impact for customers worldwide, we want to hear from you.
<h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience</li><li>1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience</li><li>Experience using JavaScript frameworks such as angular and react</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>1+ years of agile software development methodology experience</li><li>Experience with common front-end technologies such as HTML, CSS, JS, TypeScript, and Node</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually</div>

Front-End Engineer, Kiro

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
This is not your typical entry-level sales role &mdash; it's a launchpad. 
 
At Amazon, our peculiar culture and obsession with delighting customers extends to everything we do, including what we call our teams. While the industry knows this role as a SDR, BDR, Associate Account Executive, Amazon's customer-first DNA means we call our team members &quot;Customer Acquisition Representatives&quot; (CARs). It's more than a name, it reflects our belief that every interaction should start and end with the customer. As a CAR, you'll accelerate pipeline growth, navigate complex customer landscapes, shift gears between strategic thinking and high-impact execution, and put customers in the driver's seat of their cloud journey. Every CAR needs fuel, yours will be curiosity, coaching, and the full support of the world's leading cloud platform. 
 
As a CAR, you will take the lead in unlocking growth potential for both new and existing AWS customers. We are one of the principal sources of new pipeline that fuels the AWS engine &ndash; engaging the unengaged accounts and contacts to drive pipeline that turns into revenue. Using cutting-edge AI tools and data-driven insights, you'll identify whitespace opportunities and develop innovative strategies to reach unengaged accounts at scale. You'll be part of shaping how technology is deployed across thousands of organizations, from enabling rapid, individually customized cancer treatments to helping Fortune 500 companies meet their carbon emissions goals. The AWS technology stack is the backbone of some of the most innovative solutions to the world's most pressing problems. 
 
Your career path is clear. This role is designed as the entry point into AWS's North American sales organization. We don't need the perfect candidate, but we do want people who are curious, coachable, and willing to learn. We've developed hundreds of early-career professionals into full cycle sellers as Cloud Sales Representatives (CSRs), many within 18&ndash;24 months. You'll be paired with mentors and have access to structured development programs that accelerate your growth from day one. 
 
According to Gartner, AWS is the leading cloud provider in both ability to execute and completeness of vision. With only 5% of all IT spend in the cloud, we are still in the early stages of what is possible, and with the explosion of generative AI, the opportunity has never been larger. You'll be at the forefront, equipped with the most advanced AI-powered sales technology in the industry. Consider this your pit crew advantage &mdash; the tools, training, and teammates that keep you performing at your best. 
 
Key job responsibilities 
<ul><li>Partner closely with Account Teams to develop a deep understanding of the primary industries, accounts, and personas within your territories &mdash; building relationships from technical admins to Line of Business executives.</li><li>Lead top-of-funnel activity: conduct high-quality account research and source net-new contacts at scale to execute high-volume prospecting, lead qualification, and opportunity generation across your assigned territories.</li><li>Drive net-new business via customer acquisition by leveraging one-to-one and one-to-many outbound campaigns, in addition to qualifying leads from marketing and partner channels.</li><li>Expand services breadth and consumption within your existing customer base via account planning and territory management.</li><li>Deliver results against input and output goals, including: contacts sourced, leads qualified, customer calls completed, meetings scheduled, and opportunities created and launched.</li><li>Leverage AI-powered sales intelligence platforms, predictive analytics, and automation tools to identify high-propensity accounts, prioritize outreach, and optimize pipeline development in Salesforce.</li><li>Stay ahead of the curve with next-generation engagement strategies using generative AI, agentic workflows, and advanced personalization engines &mdash; you'll be on the cutting edge of how AI transforms B2B sales, continuously testing and iterating on new approaches to reach unengaged accounts.</li><li>Collaborate with teammates to share best practices, contribute to team learning, and collectively raise the bar for customer engagement.</li></ul> 
We know great candidates don't always check every box. If you're excited about this role but your experience doesn't perfectly match, we encourage you to apply. 
 
About the team 
Diverse Experiences 
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
Why AWS? 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
Inclusive Team Culture 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. 
Mentorship &amp; Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree or equivalent, or experience in a relevant field</li><li>2+ year(s) of experience in sales, business development, lead generation, or customer-facing roles (internships and non-traditional experience count)</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>1+ years of experience in technology sales, SaaS, or cloud services</li><li>Experience with outbound prospecting tools and techniques (cold calling, social selling, email sequencing)</li><li>Experience leveraging or interest in leveraging AI tools to enhance sales workflows, research, and outreach</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, TX, Austin - 31.39 - 54.90 USD hourly 
USA, WA, Seattle - 31.39 - 54.90 USD hourly</div>

Associate Account Executive , Enterprise

Trupanion

<div>Company Description 
Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves. 
Job Description 
This position is open to candidates in the Seattle area. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.
We're looking for an eCommerce Manager, Digital Merchandising to own how Trupanion presents, prioritizes, and explains the value of pet insurance across our digital experiences. This role sits at the intersection of customer insights, content strategy, site experience, and conversion optimization. 
 
As competition in the pet insurance category continues to grow, this role will play a critical part in helping pet parents understand the value of coverage, building confidence in their decision, and improving enrollment performance. The ideal candidate combines analytical thinking with customer empathy and understands how content, navigation, personalization, and testing work together to create high-performing digital experiences.
Responsibilities:
Drive Digital Merchandising Strategy 
<ul><li>
Own the presentation and prioritization of content, messaging, and customer experiences across digital channels.</li><li>
Develop content, navigation, and merchandising plans that align with business priorities, customer needs, and enrollment goals.</li><li>
Ensure key value propositions, educational content, and product differentiators are surfaced throughout the customer journey.</li><li>
Partner with Marketing, Brand, Analytics, and Design teams to deliver cohesive customer experience across channels.</li></ul>
Manage Content &amp; Navigation Experiences 
<ul><li>
Determine how site navigation, value propositions, education, and call-to-action are prioritized throughout the customer journey pathways.</li><li>
Partner with SEO and Creative teams to create compelling experiences that support both traditional search and emerging AI-driven discovery behaviors.</li><li>
Maintain and evolve navigation structures to ensure customers can easily discover and understand relevant information.</li><li>
Execute site updates and merchandising changes through internal content management and merchandising tools.</li></ul>
Optimize the Customer Journey 
<ul><li>
Analyze customer behavior, navigation patterns, funnel progression, and drop-off points to identify opportunities for improvement.</li><li>
Use customer insights and data to recommend and prioritize experience enhancements.</li><li>
Partner with Analytics to identify areas of study and prioritize features to enhance conversion journeys.</li><li>
Help shape personalized experiences based on customer intent, acquisition source, pet characteristics, and lifecycle stage.</li></ul>
Lead Testing &amp; Performance Optimization 
<ul><li>
Own a structured test-and-learn roadmap focused on improving conversion, engagement, quote starts, and enrollment performance.</li><li>
Develop hypotheses, define success metrics, and evaluate results to drive continuous optimization.</li><li>
Translate insights into actionable recommendations and influence cross-functional roadmaps.</li><li>
Recap performance and communicate outcomes to stakeholders across the organization.</li></ul>
What You'll Bring<ul><li>
7+ years of experience in digital merchandising, site experience, eCommerce, or conversion optimization.</li><li>
Deep understanding of customer journeys, content strategy, and digital experience best practices.</li><li>
Strong analytical skills with experience leveraging customer behavior data to drive business decisions.</li><li>
Experience managing A/B testing programs and optimization roadmaps.</li><li>
Ability to translate complex insights into clear recommendations and action plans.</li><li>
Proven ability to influence and collaborate across Marketing, Product, Design, Analytics, and Technology teams.</li><li>
Experience with web analytics platforms, testing tools, content management systems, and merchandising platforms.</li><li>
Strong communication, storytelling, and stakeholder management skills.</li></ul>
Success in This Role:
Within your first year, you will:<ul><li>
Develop and implement a digital merchandising framework that aligns customer needs, business priorities, and conversion goals across the end-to-end customer journey.</li><li>
Improve key conversion and enrollment metrics through testing and optimization.</li><li>
Create a more intuitive and customer-centric digital experience.</li><li>
Strengthen the connection between acquisition channels and on-site experiences.</li><li>
Help more pet parents understand the value of pet insurance and confidently enroll with Trupanion.</li></ul>
Compensation:
<ul><li>The base salary range for this position is $110,000 - $130,000, on a full-time schedule.</li><li>
Along with base salary, Trupanion employees may be eligible for monthly bonuses.</li><li>
We want all employees to be invested in Trupanion&rsquo;s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.</li></ul> 

Additional Information<div></div> 
Benefits and Perks:<ul><li>
Full medical, dental, and vision benefits at no cost to the employee</li><li>
Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)</li><li>
Five-week sabbatical after five years of employment</li><li>
Open, casual, pet-friendly, and fun office environment</li><li>
Free medical health insurance for your pet (1 dog or cat)</li><li>
Paid time off to volunteer at nonprofit organizations</li><li>
Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.</li></ul>
For more information about Trupanion, visit https://trupanion.com/about
Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ
Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.</div>

eCommerce Manager, Digital Merchandising

<div><ul><li>Full-time</li><li>
Department: Learning &amp; Development</li><li>
Compensation: USD 82500 - USD 92500 - yearly</li></ul>
<div></div>
<div><div><div><div><h2 class="jobSectionHeader">Company Description</h2></div><div>
Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.</div></div><div><div><h2 class="jobSectionHeader">
Job Description</h2></div><div>
Position Summary:
US &ndash; Seattle only: This position is open to candidates in the Seattle area. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.
The Learning &amp; Development Program Lead, Sales Experience collaborates with stakeholders across the business to analyze business needs and recommend, develop, design, and deliver impactful learning experiences. This senior role supports operations for the Learning &amp; Development team, providing leadership, valuable feedback, and direction to ensure our members receive outstanding and consistent experiences.
The Program Lead supports day-to-day operations, monitors, tracks, and assists with the completion of program initiatives. The Program Lead is a key contributor in helping to drive growth, retention, conversion, product knowledge, partner, and member satisfaction (NPS).
Responsibilities:
Program Effectiveness, Maintenance, and Quality
<ul><li>Analyze team performance and deliverables to evaluate the effectiveness of training design and delivery to determine areas for improvement, additional training, and coaching.</li><li>
Measure training progress and integrate assessments to ensure that leaders and team members can track their progression and program success.</li><li>
Evaluate learning solutions through surveys, performance data, metrics, and reports.</li><li>
Leverage insights from stakeholders and data to create, update, and deliver training to meet the evolving needs and requests of the business.</li><li>
Partner with leaders and teams across the organization to ensure teams are working collaboratively and in sync towards shared goals.</li></ul>
Team and Project Support<ul><li>
Build and maintain effective relationships within the team and with stakeholders across the business.</li><li>
Provide consistent support to our Learning &amp; Development team by answering questions, collaborating, and using creative thinking to tackle challenges.</li><li>
Supports leaders and team members to drive team growth, evolution, and change adoption.</li><li>
Coach, mentor, and advise team members to support development in instructional design, project management, and facilitation.</li><li>
Facilitate virtual and in-person experiences.</li><li>
Take ownership of project outcomes by planning, coordinating, and driving projects to successful completion while meeting quality, timeline, and stakeholder expectations.</li></ul>
Training Content Development and Implementation<ul><li>
Stay current with Trupanion data, products, growth goals as well as strategic plans to optimally plan training.</li><li>
Proactively partner with leaders to identify, prioritize, and address learning needs, while effectively managing training resources.</li><li>
Lead, scope, and develop engaging training using effective learning techniques that will enable the team to meet business needs and goals.</li><li>
Develop results-driven, user and learner-centric materials, playbooks, facilitator guides, videos, and interactive eLearning.</li><li>
Tailor communications and experiences to meet the needs of various Trupanion audiences.</li></ul>
Skills<ul><li>
Comfortable using technology such as Microsoft 365 products, Trupanion Applications, Tableau, Articulate 360, Adobe Creative Suite, Learning Management Systems, and SaaS (Software as a Service).</li><li>
Learning &amp; Development knowledge, including but not limited to instructional design, assessments, instructor-led training, eLearning, workshops, evaluation, and needs analysis.</li><li>
Experience in a learner-centric environment, particularly with team members from a wide variety of cultures.</li><li>
Resourceful, self-motivated, and able to think creatively beyond the limits of convention or existing solutions.</li><li>
Excellent communication and interpersonal skills.</li><li>
Experience as a member of a team and a team leader.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div><div><ul><li>
3+ years experience designing, developing, and delivering in-person and online training courses, engagement tools, and workplace learning for a variety of audiences and skill level.</li><li>
3+ years&rsquo; experience leading others.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Additional Information</h2></div><div><ul><li>
The base salary range for this position is $82,500 - $92,500 on a full-time schedule.</li><li>
Along with base compensation, Trupanion employees are currently eligible for monthly bonuses.</li><li>
We want all employees to be invested in Trupanion&rsquo;s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.</li></ul><div></div>
Benefits and Perks:<ul><li>
Full medical, dental, and vision benefits at no cost to the employee</li><li>
Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)</li><li>
Five-week sabbatical after five years of employment</li><li>
Open, casual, pet-friendly, and fun office environment</li><li>
Free medical health insurance for your pet (1 dog or cat)</li><li>
Paid time off to volunteer at nonprofit organizations</li><li>
Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.</li></ul>
For more information about Trupanion, visit https://trupanion.com/about
Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ
Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.</div></div></div></div></div>

Learning & Development Program Lead, Sales Experience

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