machine learning engineer - web development ai

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machine learning engineer - web development ai Jobs in Seattle

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software development engineer web experiences

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems. 
 
AWS built a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. Engineers on these teams implement innovative cloud computing solutions and solve technical problems. 
 
Amazon Simple Storage Service (S3) is storage for the Internet. Through the use of pioneering techniques in distributed computing, developers are able to durably store their data on Amazon&rsquo;s proven computing infrastructure to achieve virtually limitless storage capacity at minimal cost. Amazon S3 provides a simple web services interface that can be used to store and retrieve any amount of data, at any time, from anywhere on the web. It gives any developer access to the same highly scalable, reliable, secure, fast, inexpensive infrastructure that Amazon uses to run its own global network of web sites. The service aims to maximize benefits of scale and to pass those benefits on to developers. 
 
The S3 Engineering team is responsible for maintaining and improving our government customer&rsquo;s cloud storage solutions by reacting to operational incidents while also delivering new and exciting S3 features. We're looking for an Engineer to join our team and be based in Maryland. 
 
We&rsquo;re looking for innovative engineers for the largest storage service on the internet. This position is perfect for professionals interested in creating tools and automation so that engineers can be as hands-off as possible. We want our service to be as automated as possible and that can only be done by having engineers who understand how to think big, simplify solutions to complex, never before seen problems; all while ensuring that the customer continues to have the best experience possible. 
 
We are seeking an engineer who is focused on operational excellence and troubleshooting complex system operations. They should also have a good understanding of Linux, networking and general knowledge of cloud services. At Amazon we have a drive to create the best customer experience possible, with the customers being both AWS customers and the other engineers at AWS who will benefit from collaborative contributions to ongoing operations and improving our support to our service. 
 
By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. 
 
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. 
 
10012 
 
Key job responsibilities 
In this role, you will be able to take a defined project, break down the work to help define milestones, and feedback mechanisms. You will identify when implementations are not highly available or have defects; you investigate systemic patterns. You will resolve, mitigate, or escalate operational concerns in a timely manner. 
 
A day in the life 
<ul><li>Investigating new ways to improve operations and defining new solutions to solve technically complex cloud issues for our customers.</li><li>Taking a proactive approach to maintaining service health by investigating performance outliers through metric analysis and log diving.</li><li>Increasing service knowledge by diving deep into its architecture to better understand system configuration and dependencies.</li><li>Studying and learning along some of the industry&rsquo;s top experts on cloud computing and storage.</li><li>Expanding regional coverage for Amazon&rsquo;s Simple Storage Solution (S3).</li><li>Building and launching AWS services from ordering hardware to deploying software.</li><li>Participating in an on-call rotation.</li><li>Supporting the U.S. Intelligence Community and Defense agencies to implement innovative cloud computing solutions and solve unique technical problems.</li></ul> 
About the team 
Why AWS 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
AWS Infrastructure Services (AIS) 
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help. 
 
Inclusive Team Culture 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. 
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud. 
 
Mentorship and Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 
 
Diverse Experiences 
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+</li><li>1+ years Linux systems administration experience</li><li>1+ years technical troubleshooting / support experience</li><li>1+ years of networking experience</li><li>Current, active US Government Security Clearance of TS/SCI with Polygraph</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience with distributed systems at scale</li><li>Experience with service-oriented architecture and web services</li><li>Experience with systems administration on either Linux/UNIX or Windows operating systems</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, WA, Seattle - 91,000.00 - 152,000.00 USD annually</div>

ADC Engineer I, S3+Glacier Unique Regions

Odins3

<div>
 Odins3
 
 
 Remote / Seattle
 
 
 Full-time
 
 
 Posted 931 days ago
 
 
 AI Development
 
 
 3+ years
 
 
 $160K - $220K
 
 
 0.05% - 0.2% equity
 
 
 Build and deploy ML models that power our AI website builder. Work on cutting-edge algorithms for automated web design and development.
 
 
 
 About This Role
 
 
 
 Join our ML Engineering team to build the brain behind our AI website builder. You'll develop sophisticated machine learning models that understand design principles, generate beautiful layouts, and create intelligent web experiences automatically.
 
 
 This role combines traditional ML engineering with creative applications in web design and development. You'll work with computer vision models for design analysis, NLP systems for content generation, and recommendation engines for design optimization.
 
 
 Our ML Engineers work across the full stack - from research and experimentation to production deployment and monitoring. You'll collaborate closely with our AI researchers, product team, and frontend engineers to bring cutting-edge ML capabilities to millions of users.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 3+ years ML engineering experience
 </li>
 <li>
 Strong Python, TensorFlow/PyTorch background
 </li>
 <li>
 Experience with computer vision and NLP
 </li>
 <li>
 Knowledge of web technologies and design principles
 </li>
 <li>
 Experience with MLOps and model deployment
 </li>
 <li>
 Understanding of design systems and UI/UX principles
 </li>
 <li>
 Experience with cloud platforms (AWS, GCP, Azure)
 </li>
 <li>
 Knowledge of containerization and orchestration
 </li>
 <li>
 Experience with A/B testing and experimentation
 </li>
 <li>
 Strong data analysis and visualization skills
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop ML models for automated web design
 </li>
 <li>
 Build recommendation systems for design elements
 </li>
 <li>
 Implement computer vision for image processing
 </li>
 <li>
 Deploy and monitor ML models in production
 </li>
 <li>
 Research and prototype new AI capabilities
 </li>
 <li>
 Optimize model performance and accuracy
 </li>
 <li>
 Build data pipelines for training and inference
 </li>
 <li>
 Collaborate with design team on AI-generated layouts
 </li>
 <li>
 Implement MLOps best practices
 </li>
 <li>
 Contribute to ML platform and infrastructure
 
 
 </li>
 </ul>
 
 Required Skills &amp; Technologies
 
 
 
 Python
 
 
 TensorFlow
 
 
 PyTorch
 
 
 Scikit-learn
 
 
 Pandas
 
 
 NumPy
 
 
 Computer Vision
 
 
 NLP
 
 
 MLOps
 
 
 Docker
 
 
 Kubernetes
 
 
 AWS
 
 
 PostgreSQL
 
 
 Redis
 
 
 Airflow
 
 
 Git
 
 
 Benefits &amp; Perks
 
 
 Competitive salary: $160K - $220K
 
 
 Equity package: 0.05% - 0.2%
 
 
 Comprehensive health coverage
 
 
 Unlimited PTO and flexible hours
 
 
 $4,000 annual learning budget
 
 
 Top-tier hardware and equipment
 
 
 Remote work stipend
 
 
 Conference attendance support
 
 
 Health and wellness benefits
 
 
 Team building and social events
 
 
 Work Environment &amp; Team
 
 
 Work Environment
 
 
 Fully remote with optional quarterly in-person sessions. Flexible schedule with some overlap with PST hours.
 
 
 Reporting Structure
 
 
 Reports to: Senior AI Developer. Collaborates with: AI Research team, Product Engineering, Design team.
</div>

Machine Learning Engineer - Web Development AI

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
The Live Playback Operations team are seeking a Support Engineer to own the operation and end-to-end monitoring of live events on Prime Video. The role involves working with internal and external partners to ensure the video signal for each event is received, routed through our encoding/packaging infrastructure, and successfully delivered to customer devices; on-site from our fully-equipped, industry leading operations centers.
 
 
Prime Video is the first-stop entertainment destination offering customers a vast collection of premium programing in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports &ndash; including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. 
 
Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. 
 
As a Prime Video Live Operations Support Engineer, you&rsquo;ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You&rsquo;ll get to work on projects that are fast-paced, challenging, and varied. You&rsquo;ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. 
 
We&rsquo;ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented engineers, you can decide where a career Prime Video takes you! 
 
Key job responsibilities 
<ul><li>Work with peers and other teams on high-severity, active support issues, prioritizing mitigation while investigating root-cause fixes</li></ul> 
<ul><li>Deliver reports to senior leadership</li></ul> 
<ul><li>Aid in the development and testing of operational tools and AI-powered workflows that improve efficiency through automation</li></ul> 
<ul><li>Customer notification and workflow co-ordination with follow-up to maintain service level agreements</li></ul> 
<ul><li>Creating and maintaining team specific knowledge-base articles and operational and training documentation</li></ul> 
<ul><li>Assist in the training of new support staff as the team grows</li></ul> 
<ul><li>This role requires working evenings, weekends, and holidays.</li></ul> 
A day in the life 
A typical day could involve; 
 
<ul><li>Interacting with Prime Video's partners to root cause customer impacting incidents.
</li></ul> 
<ul><li>Managing ticket queues to ensure issues are addressed quickly, well documented, and tracked for long-term, iterative improvement</li></ul> 
<ul><li>Working with developers on development roadmaps and helping set priorities for backlog requests</li></ul> 
<ul><li>Identifying and driving down recurring incidents through OE best practices</li></ul> 
<ul><li>Representing the team when collaborating with adjacent teams across infrastructure/signal engineering, solution architects and developers.
</li></ul> 
<ul><li>Scripting and the use of AI to develop automation to improve the team's efficient use of tools and reduction of manual tasks.</li></ul> 
About the team 
Live Playback Operations work on a &lsquo;follow the sun&rsquo; model, with team members located in Seattle, London, and Hyderabad, providing 24/7/365 coverage. We cover a wide range of live events; NFL, NBA, MLB, NHL, UCL, EPL, Copa do Brasil, Serie A, Wimbledon, concerts, and much more, available world-wide on Prime Video. We are growing, and hope you may be part of our exciting future!</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>2+ years of software development, or 2+ years of technical support experience</li><li>Experience scripting in modern program languages</li><li>Experience troubleshooting and debugging technical systems</li><li>2+ years experience with technical support in a live streaming environment; knowledge of video encoding and delivery, acquisition, codecs, adaptive bit rate video playback, common streaming protocols, software support, and related troubleshooting and escalation.</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience with live broadcast production, transmission, working in a NOC or MCR (Master Control)</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, WA, Seattle - 80,200.00 - 130,700.00 USD annually</div>

Live Ops Support Engineer, Prime Video, Live Playback Operations

Second Order Effects

<div>Company Overview:

Second Order Effects started in 2016 as a services firm, taking on other companies' hardest engineering problems from first principles. We grew into a solutions firm that designs and ships complete custom electronics and systems, including power electronics, RF, and control systems. We've completed over 250 projects for more than 100 clients. Our designs control rocket engines, manage satellite communications, instrument fusion reactors, and are enjoyed by consumers around the world.

We approach problems from first principles. We break challenges down to their most fundamental components, which is how we find solutions that hold up across industries, use cases, and engineering functions. We focus on solving the right problems and building the teams to take them on. Because we believe that training and empowering others yields a greater impact than focusing on developing any specific technology, we expect every single member of our team to participate in building up those around them.

In the past year, we've started taking our own concepts and spinning them out into separate companies that we believe will meet the emerging needs of our clients and the industry at large. The work is concentrating in frontier technology, including space, fusion and fission energy, and advanced vehicles. We currently have two spinout companies in stealth that we're working on. 
 
Information about SOE's mission, vision, and values can be found here. 
Examples of the projects SOE has worked on can be found here. 


The Role:

As an Electrical Engineer, you will support the design, architecture, and implementation of high performance electrical systems across a diverse range of projects. You will work alongside a collaborative team of engineers to find and develop the right solutions for the problems at hand and client use case. If you're passionate about tackling mission-critical challenges and working across multiple industries, this is your chance to make a lasting impact and grow in a dynamic environment. 


Key Responsibilities:
<ul>
<li>Drive design efforts for electronic systems, including architecture and implementation details of circuitry and software/firmware</li>
<li>Perform component selection and trade studies of different implementation options to best generate and satisfy design requirements</li>
<li>Capture schematics and design PCB layouts, create component symbols and footprints</li>
<li>Circuit simulation and thermal analysis of designs, including sizing of thermal management systems</li>
<li>Develop firmware in C/C++ for microcontrollers, or digital design in Verilog HDL for FPGAs</li>
<li>Write and execute test plans for device validation and performance characterization</li>
<li>Take ownership of the design, development, testing, and end-to-end technical support for projects</li>
<li>Assess design risks and develop mitigation strategies</li>
<li>Create documentation for hardware, software and systems</li>
<li>Interface with internal teams and external clients to conduct design reviews for hardware/electronic systems and code reviews for software/firmware/HDL</li></ul> 


Minimum Requirements:
<ul>
<li>Able to work 40 hours a week on-site in El Segundo, California, or Redmond, Washington</li>
<li>Eligible to work on ITAR projects</li>
<li>Bachelor's Degree (Electrical Engineering, Computer Science, Physics, Math, or related field) or equivalent experience</li>
<li>3+ years of applied experience with a demonstrated passion for engineering and technology development</li>
<li>Excellent written and verbal technical communication skills; ability to explain technical concepts and their implications to non-technical audiences</li>
<li>Experience in any common ECAD tool, such as Altium Designer, KiCad, Cadence, PADS, EAGLE, etc.</li>
<li>Experience with C/C++ firmware development or Verilog HDL development</li>
<li>Experience in modeling, simulation, and testing of electronics</li>
<li>Familiarity with standard digital communication methods including serial / UART, SPI, and I2C</li>
<li>Expertise with one or more of the following: analog circuits, mixed-signal designs, embedded programming, RF, power electronics, or optical systems development</li></ul> 


Preferred Requirements:
<ul>
<li>Experience in team-based design and build projects (e.g., Formula SAE, Solar Car, CubeSat, Rover Challenge, etc.)</li>
<li>End-to-end electronics design experience: taking designs from requirements generation through schematic, layout, fabrication, and hardware bringup</li>
<li>Experience with analog small-signal circuit design (filters, op-amp circuits, signal conditioning) and/or power electronics designs: regulators, load drivers, supply filters, protection circuitry</li>
<li>Knowledge of PCB fabrication and assembly process, design for manufacture and design for assembly (DFM / DFA), familiarity with IPC and/or JEDEC standards</li>
<li>Experience interfacing with PCB and assembly vendors to have designs fabricated</li>
<li>Large-format or high-density or high-layer-count PCB design experience, preferably for aerospace, automotive, medical, or other high-reliability applications</li>
<li>Expertise with Altium Designer or KiCad</li>
<li>Familiarity with Python and/or MATLAB for data parsing and signal analysis</li>
<li>Familiarity with LTSpice for circuit simulation</li>
<li>Experience with a range of ARM Cortex-M devices (e.g., STM32, NXP S32K, TI TMS570, etc.) and Lattice or Xilinx FPGAs</li>
<li>Excellent understanding of OS fundamentals (e.g., schedulers, memory management, network stacks, file system architectures, etc.) and computer architecture or digital design fundamentals</li>
<li>Experience with continuous integration and testing (CI/CD) or related high-reliability software development strategies</li></ul> 


Compensation &amp; Benefits:
<ul>
<li>Salary range dependent on leveling
<ul><li>Engineer I: $100,000 - $130,000</li>
<li>Engineer II: $125,000 - $170,000</li>
<li>Senior Engineer: $155,00 - $200,000</li>
</ul></li><li>Equity (via ISOs) in Second Order Effects, Inc.</li>
<li>Equity (via PIUs) in our incubated companies (through our holding company, Second Order Holdings, LLC)</li>
<li>100% employer-paid health insurance (Medical, Dental, Vision) for employees + 50% dependent coverage</li>
<li>Flexible paid time off policy + 11 paid holidays + 12 paid sick days</li>
<li>401(k) retirement account and employer matching (Safe Harbor 4%)</li>
<li>Up to 22 weeks of paid parental leave dedicated to new child bonding</li>
<li>Relocation assistance available if 50+ miles away from the office</li>
<li>Electric Vehicle (EV) charging ports at our LAX office</li>
<li>Daily catered lunches, snacks, and accessible kitchen</li></ul> 


ITAR Requirements: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Unfortunately, we are unable to provide sponsorship at this time.

Equal Opportunity: Second Order Effects is proud to be an Equal Opportunity Employer; employment with SOE is governed on the basis of excellence and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.</div>

Electrical Engineer

Acorn Technology Services

Our VisionEnabling our partners with technology solutions that help them achieve their business goals.Our MissionProvide secure and efficient technology solutions so that our customers can focus on their business.Our Values<ul><li>Obsessive Customer Service</li><li>Deep Strategic Partnerships</li><li>Unparalleled Technical Talent</li></ul>CompanyAcorn Technology Services is a provider of Managed Information Technology Services (&ldquo;MITS&rdquo;). We believe that all businesses, regardless of size and industry, are increasingly dependent on information technology, but find the understanding and management of IT to be a distraction from the activities that are essential to their business success. Acorn Technology Services offers high quality, reasonably priced, dependable IT solutions, thereby allowing its customers to focus on their core competencies.Job summaryWe are looking for a Service Desk Analyst who is passionate about effective solutions and clear communication and coordination with customers around critical and complex issues. Working with Systems Engineering and Cybersecurity departments to ensure critical issues and incidents are resolved on time and according to customers expectations.General purpose of the positionThis position is part of Service Desk department and is responsible for the frontline support of our customers' needs including, but not limited to, troubleshooting hardware, software, and network related issues. This position is hybrid, where there is the possibility of being asked to support clients on-site in the greater Seattle area. This position reports to the Director &ndash; Service Desk.Job description<ul><li>Provide technical support for hardware and software issues related to Windows environments. Provide outstanding service to new and existing customers via in-person, telephone, and email. Answering phone calls and responding to customer&rsquo;s emails.</li><li>Troubleshoot and resolve networking issues, including DNS configurations and VPN connectivity.</li><li>Assist users with Active Directory management, including user account creation and permissions.</li><li>Analyze customer problems and provide timely solutions through remote assistance or on-site visits as needed.</li><li>Document all support interactions in the service desk system (AutoTask) to maintain accurate records of issues and resolutions.</li><li>Collaborate with other IT team members to enhance overall service delivery and improve processes.</li><li>Deliver excellent customer service by communicating clearly and professionally with users at all levels.</li><li>Excellent working knowledge of Active Directory, Microsoft Exchange, File Server, Print Server, DHCP, DNS, High Availability, Virtualization, Group Policy, Terminal Services, and Monitoring.</li><li>Experience supporting/troubleshooting Microsoft 365, mobiles devices, and computer peripherals.</li><li>Remote Control support and troubleshooting for: Windows OS; Outlook/Exchange; mobile devices; print/scan/fax, and IP phones; and Microsoft Office Suite, business applications, and web applications.</li><li>Assist customers in troubleshooting technical problems, and document and respond to customer issues.</li><li>Provide analysis, diagnosis, and resolution of complex desktop, server, network, and software problems for end users, if unable to resolve, immediate escalation to remote Systems Administration or Systems Engineering teams.</li><li>Advanced technical and troubleshooting knowledge of desktops and applications.</li><li>Intermediate understanding of networking including but not limited to: Knowledge of common ports, LAN, WAN, VPN, DNS, Routing, ACLs, NAT, VLAN, and subnetting.</li><li>Extensive Windows and/or Macintosh OS experience, both as a user and as a engineer.</li><li>Experience using a trouble ticketing system, and demonstrable experience in documenting issues, problems, and resolutions.</li><li>Experience in the following applications and protocols a plus: Datto RMM/Autotask, IT Glue, Enterprise Antivirus Solutions, WSUS, website domain management, website security systems, VMWare and Hyper-V.</li><li>Ability to quickly assess situations and escalate issue to higher level technician when necessary.</li><li>Ability to set priorities and solve problems. Efficiency at managing multiple tasks without frequent supervision.</li><li>Provide first level support for network related systems and issues.</li><li>Thoroughly document issues on a regular basis in documentation management system and tickets.</li><li>Ability, experience, and will to resolve 15-20 tickets a day.</li></ul>Education and experience<ul><li>Bachelor&rsquo;s degree in computer science is preferred.</li><li>2-4 years working full-time in an IT helpdesk, service desk or IT call center environment required.</li><li>Previous MSP experience highly preferred.</li><li>Conversational and written English fluency required.</li><li>Technical Certifications a plus (MCSA, CCNA, CompTIA, etc.).</li><li>Proven experience in a technical support or help desk role.</li><li>Strong knowledge of computer networking concepts, including DNS, VPN, and network troubleshooting.</li><li>Familiarity with Mac OS environments is highly desirable.</li><li>Experience in using Active Directory for user management tasks.</li><li>Excellent analytical skills to diagnose problems effectively.</li><li>Strong customer service orientation with the ability to communicate technical information clearly to non-technical users.</li><li>Ability to work independently as well as part of a team in a fast-paced environment.</li><li>Will be required to take and pass a Live Scan and meet the qualifications to be CJIS Compliant.</li></ul>Job Type: Full-time, non-exempt role. Must participate in on-call rotation.PHYSICAL REQUIREMENTS <ul><li>Lifting &amp; Carrying: Frequently lift, carry, push, or pull items weighing up to 25 lbs (e.g., equipment, supplies, inventory boxes).</li><li>Standing &amp; Walking: Ability to stand and walk for extended periods (up to 6&ndash;8 hours per shift) on various surfaces.</li><li>Mobility &amp; Posture: Frequent bending, stooping, kneeling, crouching, reaching overhead, and reaching forward to retrieve or store materials.</li><li>Hand-Eye Coordination &amp; Fine Motor Skills: Continuous use of hands/fingers for grasping, handling, pinching, and operating tools, equipment, or electronic devices (e.g., barcode scanners, tablets).</li><li>Climbing &amp; Balancing: Occasional use of step stools, small ladders, or stairs while maintaining balance.</li></ul>Sensory Capabilities<ul><li>Visual Acuity: Close vision, distance vision, color vision, and depth perception to inspect items, read labels, and navigate workspaces safely.</li></ul>Work Environment<ul><li>Ability to work in a fast-paced environment with moving equipment, inventory, and foot traffic.</li><li>(Optional) May involve occasional exposure to varying temperatures (e.g., outdoor loading areas, cool storage) or moderate noise levels.</li></ul>Accommodation Statement: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.BENEFITS: <ul><li>401(k)</li><li>Health insurance</li><li>Dental insurance</li><li>Vision insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Monthly connectivity stipend</li></ul>WHO SHOULD APPLY? We seek strategic, customer-focused technologists who are hardworking and practically believe in Acorn values of Obsessive Customer Service, Deep Strategic Partnerships and Unparallel Technical Talent. Strong team players with a growth mindset who can effectively collaborate across operations, engineering, and account management departments. Proactive problem-solvers who own outcomes, are detail-oriented, and make sound decisions under high-stress and high-pressure services environment. Adaptable lifelong learners and individuals of integrity, humility, and initiative who prioritize client success and thrive in stressful IT service contexts. Must be comfortable with fast changing tech stacks, eager to mentor and be mentored.Job Type: Full-timePay: $26.00 - $32.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Many of our clients have CJIS requirements, and all technical employees must successfully complete CJIS training and extensive background screening by local law enforcement agencies to maintain employment. Are you able to, to your knowledge, be able to successfully obtain the required CJIS certification and pass the required background screenings?</li></ul>Ability to Commute:<ul><li>Seattle, WA 98101 (Required)</li></ul>Work Location: Hybrid remote in Seattle, WA 98101

Service Desk Analyst

Google

<div>In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:<div><ul><li>
Health, dental, vision, life, disability insurance</li><li>
Retirement Benefits: 401(k) with company match</li><li>
Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment</li><li>
Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
</li><li>Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks</li><li>
Baby Bonding Leave: 18 weeks</li><li>
Holidays: 13 paid days per year</li></ul></div><h3 class="jobSectionHeader">
Minimum qualifications:</h3><ul>
<li>Bachelor&rsquo;s degree or equivalent practical experience.</li>
<li>2 years of experience with developing large-scale infrastructure, distributed systems or networks, or experience with compute technologies, storage or hardware architecture.</li>
<li>2 years of experience developing test automation in C++, Java or Python.</li>
<li>2 years of experience with software development or 1 year of experience with an advanced degree in an industry setting.</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>Master's degree or PhD in Computer Science or related technical fields.</li>
<li>2 years of experience with data structures and algorithms.</li>
<li>Experience in developing cloud-based storage systems.</li>
<li>Experience tuning performance and scale in large-scale distributed systems.</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>
Google Cloud's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google Cloud's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an owner, take action and innovate. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
 
 
As a Software Engineer within Google Cloud Storage (GCS) Resource Engineering, you will make significant, independent technical contributions to our capacity planning, resource allocation, and efficiency platforms. You will design, code, and deploy features for GCS capacity pipelines, delivering end-to-end tasks to ensure Google&rsquo;s storage infrastructure never blocks AI workloads or scaling demands. You will own medium-to-large features from design to launch, directly supporting high-visibility initiatives that guarantee predictability, zonal isolation, and separation for customers. You will collaborate with senior engineers and partner teams to build advanced capacity solvers, automated guardrails, and resource fungibility models. You will align with GCS, Site Reliability Engineering (SRE), product partners to define technical requirements, leveraging Google&rsquo;s AI/ML tools to maximize engineering velocity and sustain operational excellence.Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
 
 
US: $147000 - $211000 (USD) + 15% bonus target + equity + benefits 
 
Learn more about benefits at Google.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Design, code, test, and deploy new features and enhancements for the GCS Resource engineering capacity planning pipelines, actively leveraging Google's AI tools and platforms to enhance productivity and innovation throughout the development life-cycle.</li>
<li>Own medium-to-large-scale features from technical design through to launch and operation.</li>
<li>Collaborate with fellow engineers, product managers, and partner teams to define project requirements and deliver on the product roadmap.</li>
<li>Contribute to the monitoring, alerting, and overall production health of the system.</li>
<li>Develop and maintain fluency with the latest internal AI tools and best practices for software engineering, proactively identify opportunities to apply AI to improve efficiency.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Software Engineer III, GCS Resource Engineering

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
This is not your typical entry-level sales role &mdash; it's a launchpad. 
 
At Amazon, our peculiar culture and obsession with delighting customers extends to everything we do, including what we call our teams. While the industry knows this role as a SDR, BDR, Associate Account Executive, Amazon's customer-first DNA means we call our team members &quot;Customer Acquisition Representatives&quot; (CARs). It's more than a name, it reflects our belief that every interaction should start and end with the customer. As a CAR, you'll accelerate pipeline growth, navigate complex customer landscapes, shift gears between strategic thinking and high-impact execution, and put customers in the driver's seat of their cloud journey. Every CAR needs fuel, yours will be curiosity, coaching, and the full support of the world's leading cloud platform. 
 
As a CAR, you will take the lead in unlocking growth potential for both new and existing AWS customers. We are one of the principal sources of new pipeline that fuels the AWS engine &ndash; engaging the unengaged accounts and contacts to drive pipeline that turns into revenue. Using cutting-edge AI tools and data-driven insights, you'll identify whitespace opportunities and develop innovative strategies to reach unengaged accounts at scale. You'll be part of shaping how technology is deployed across thousands of organizations, from enabling rapid, individually customized cancer treatments to helping Fortune 500 companies meet their carbon emissions goals. The AWS technology stack is the backbone of some of the most innovative solutions to the world's most pressing problems. 
 
Your career path is clear. This role is designed as the entry point into AWS's North American sales organization. We don't need the perfect candidate, but we do want people who are curious, coachable, and willing to learn. We've developed hundreds of early-career professionals into full cycle sellers as Cloud Sales Representatives (CSRs), many within 18&ndash;24 months. You'll be paired with mentors and have access to structured development programs that accelerate your growth from day one. 
 
According to Gartner, AWS is the leading cloud provider in both ability to execute and completeness of vision. With only 5% of all IT spend in the cloud, we are still in the early stages of what is possible, and with the explosion of generative AI, the opportunity has never been larger. You'll be at the forefront, equipped with the most advanced AI-powered sales technology in the industry. Consider this your pit crew advantage &mdash; the tools, training, and teammates that keep you performing at your best. 
 
Key job responsibilities 
<ul><li>Partner closely with Account Teams to develop a deep understanding of the primary industries, accounts, and personas within your territories &mdash; building relationships from technical admins to Line of Business executives.</li><li>Lead top-of-funnel activity: conduct high-quality account research and source net-new contacts at scale to execute high-volume prospecting, lead qualification, and opportunity generation across your assigned territories.</li><li>Drive net-new business via customer acquisition by leveraging one-to-one and one-to-many outbound campaigns, in addition to qualifying leads from marketing and partner channels.</li><li>Expand services breadth and consumption within your existing customer base via account planning and territory management.</li><li>Deliver results against input and output goals, including: contacts sourced, leads qualified, customer calls completed, meetings scheduled, and opportunities created and launched.</li><li>Leverage AI-powered sales intelligence platforms, predictive analytics, and automation tools to identify high-propensity accounts, prioritize outreach, and optimize pipeline development in Salesforce.</li><li>Stay ahead of the curve with next-generation engagement strategies using generative AI, agentic workflows, and advanced personalization engines &mdash; you'll be on the cutting edge of how AI transforms B2B sales, continuously testing and iterating on new approaches to reach unengaged accounts.</li><li>Collaborate with teammates to share best practices, contribute to team learning, and collectively raise the bar for customer engagement.</li></ul> 
We know great candidates don't always check every box. If you're excited about this role but your experience doesn't perfectly match, we encourage you to apply. 
 
About the team 
Diverse Experiences 
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
Why AWS? 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
Inclusive Team Culture 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. 
Mentorship &amp; Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree or equivalent, or experience in a relevant field</li><li>2+ year(s) of experience in sales, business development, lead generation, or customer-facing roles (internships and non-traditional experience count)</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>1+ years of experience in technology sales, SaaS, or cloud services</li><li>Experience with outbound prospecting tools and techniques (cold calling, social selling, email sequencing)</li><li>Experience leveraging or interest in leveraging AI tools to enhance sales workflows, research, and outreach</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, TX, Austin - 31.39 - 54.90 USD hourly 
USA, WA, Seattle - 31.39 - 54.90 USD hourly</div>

Associate Account Executive , Enterprise

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