sr buyer scm cbm

sr customer service - supply chain management Jobs in Mumbai

sr customer service - supply chain management

assistant manager - supply chain management Jobs in Mumbai

assistant manager - supply chain management

customer success manager

head - supply chain planning Jobs in Mumbai

head - supply chain planning

sr customer service supply chain management

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and Intelligence Driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 The role is responsible for leading one or more stages during the offnet access delivery cycle i.e., identifying partners, access feasibility, delivery, account settlement, supplier management and service experience improvement. The objective is to ensure timely successful offnet quoting and delivery at optimal costs. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit overall results.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Identify national and regional level access suppliers/partners and competition in the region to deliver last mile delivery.
 </li>
 <li>
 Lead discussions and first level negotiations with potential access suppliers/partners on contractual capabilities
 </li>
 <li>
 Maintain strong relationship with access suppliers to improve the efficiency &amp; cost of delivery.
 </li>
 <li>
 Look at avenues for increasing business with key vendors through new portfolios and new order types.
 </li>
 <li>
 Finalizing and renewing of vendors contracts for maintenance and installation of network components for optimal levels of operation.
 </li>
 <li>
 Conduct quarterly/monthly reviews with key suppliers around overall performance experience from pre-sales feasibility and cost effectiveness, delivery to post-sales support.
 </li>
 <li>
 Lead cost optimization initiatives
 </li>
 <li>
 Plan and provide inputs to team for jeopardy &amp; contingency management to be able to deliver as per timelines.
 
 
 </li>
 </ul>
 
 Minimum Qualification &amp; Experience
 
 
 
 experience in Telecommunication environment, especially experience in managing Telco partners
 
 
 Desired Skill sets
 
 
 <ul>
 <li>
 2 years or more experience with offnet last mile delivery with Asia Pacific Suppliers.
 </li>
 <li>
 Strong communication and coordination with Key Stakeholders including Project Manager, Solution engineer, Supplier and local customer.
 </li>
 <li>
 Manage Escalations with strong problem solving skills and be able to leverage Supplier relationship to achieve desired outcome.
 </li>
 <li>
 Good understanding of the potential challenges and unique delivery process of each country in Asia Pacific.
 </li>
 <li>
 Basic Technical knowledge of local/international connectivity required upon service handover.
 </li>
 <li>
 Quick adaption to internal process and to suggest improvement initiatives when needed.
 </li>
 </ul>
</div>

Sr Customer Service - Supply Chain Management

Shalina Healthcare

<div>
 
 
 About Shalina Healthcare:
 
 
 
 Shalina Healthcare is one of the largest pharmaceutical companies in sub-Saharan Africa. For the last 40 years we have made it our mission to provide quality medicines to those who need it the most. We manufacture and distribute branded prescription and over-the-counter pharmaceutical and consumer products, across a broad range of therapeutic groups, including anti-malarial, antibiotics, anti-inflammatory, and nutrition. We have a track record few can match and our brands are among the most trusted in Africa.
 
 
 
 
 
 We are proud of our history and have big ambitions for the future. Our vision for 2030 is to be the health champion of Sub-Saharan Africa. To achieve this, we are looking for the right people to join us and create a lasting impact not just within our company but on the communities we serve.
 
 
 Everyone in our company has a crucial role to play, and we are looking for people who identify with our Core Values and are as passionate about our Mission as we are.
 
 
 
 
 
 The Global Supply Organization is a multi-continental Function that comprises of the entire Value Chain from product conceptualization to delivery to the commercial front. Within the Global Supply Organization are included, Research &amp; Development, Project Management, Manufacturing, Quality, Supply Chain Management and Logistics.
 
 
 
 
 
 
 Department:
 
 Supply Chain
 
 
 
 Designation:
 
 General Manager
 
 
 
 Role:
 
 Head - Supply Planning
 
 
 
 Reporting to:
 
 Vice President &ndash; Supply Chain
 
 
 
 Location:
 
 Turbhe (Navi Mumbai)
 
 
 
 
 
 
 
 What you become a part of:
 
 
 
 
 The Head of Supply Planning is responsible for leading and managing the supply planning process for the organization globally. This role ensures the efficient and effective planning of supply to meet the demands of the market, optimizing inventory levels, and ensuring high service levels. The Head of Supply Planning will work closely with various departments, including manufacturing, procurement, logistics, and sales, to develop and implement supply chain strategies that support the organization's goals and objectives. This role has a direct responsibility to the Global Head of Supply Chain &amp; works closely with the GSO Leadership Team as well as the OU Sales Organization, to develop and implement strategies that align with the long-term goals and optimize business performance. The ideal incumbent will have a deep understanding of the pharmaceuticals industry, strong analytical skills, and a proven track record of strategic leadership.
 
 
 
 
 
 
 What to expect:
 
 
 
 
 Strategic Planning:
 
 
 <ul>
 <li>
 Develop and implement comprehensive supply planning strategies to ensure optimal inventory levels, meet customer demand, and support business growth.
 </li>
 <li>
 Collaborate with senior management to align supply planning activities with overall business objectives.
 </li>
 </ul>
 
 
 Supply Chain Management:
 
 
 <ul>
 <li>
 Oversee the end-to-end supply planning process, including demand forecasting, inventory management, production planning, and procurement.
 </li>
 <li>
 Ensure timely and accurate supply of products to meet market demand and customer service level agreements (SLAs).
 </li>
 </ul>
 
 
 Team Leadership:
 
 
 <ul>
 <li>
 Lead, mentor, and develop the supply planning team, fostering a culture of continuous improvement and excellence.
 </li>
 <li>
 Set performance objectives, provide regular feedback, and conduct performance reviews.
 </li>
 </ul>
 
 
 Collaboration
 
 :
 
 <ul>
 <li>
 Work closely with manufacturing, procurement, logistics, sales, and marketing teams to ensure alignment and coordination of supply chain activities.
 </li>
 <li>
 Build strong relationships with key stakeholders, both internal and external, to drive collaboration and achieve common goals.
 </li>
 </ul>
 
 
 Performance Monitoring:
 
 
 <ul>
 <li>
 Monitor and analyze supply chain performance metrics, identifying areas for improvement and implementing corrective actions as needed.
 </li>
 <li>
 Utilize data analytics and supply chain software to optimize planning processes and improve efficiency.
 </li>
 </ul>
 
 
 Risk Management:
 
 
 <ul>
 <li>
 Identify and mitigate supply chain risks, developing contingency plans to address potential disruptions.
 </li>
 <li>
 Ensure compliance with regulatory requirements and industry standards.
 </li>
 </ul>
 
 
 Continuous Improvement:
 
 
 <ul>
 <li>
 Drive continuous improvement initiatives to enhance supply chain efficiency, reduce costs, and improve service levels.
 </li>
 <li>
 Stay abreast of industry trends, best practices, and emerging technologies to ensure the organization remains competitive.
 </li>
 </ul>
 
 
 
 
 
 Essential qualifications, experience, and skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in supply chain management, Business Administration, Engineering, or a related field. A master&rsquo;s degree or relevant certification (e.g., APICS, CSCP) is preferred.
 </li>
 <li>
 Minimum of 18 years of experience in supply planning, supply chain management, or a related field, preferably within the pharmaceutical industry.
 </li>
 <li>
 Proven experience in a leadership role with a track record of successfully managing and developing high-performing teams.
 </li>
 <li>
 Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
 </li>
 <li>
 Proficiency in supply chain planning software and tools (e.g., SAP, Oracle, JDA).
 </li>
 <li>
 Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 
 Work Environment:
 
 
 
 <ul>
 <li>
 This position is based in an office environment with occasional travel to manufacturing sites, suppliers, and other company locations as required.
 </li>
 <li>
 The role may require extended hours during peak periods or in response to urgent supply chain issues.
 </li>
 </ul>
 
 
</div>

Head - Supply Chain Planning

Corenza for HRs

<div>
 
 
 About Company
 
 
 
 
 
 
 A leading logistics and supply chain solutions provider, specializing in efficient warehousing and distribution services. Backed by Series C funding, the company is committed to innovation, scalability, and delivering exceptional customer experiences.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking a dynamic and strategic HR leader to head the Human Resources function for our rapidly growing supply chain and logistics organization. The
 
 Head of Human Resources
 
 will be responsible for driving people strategy, shaping organizational culture, and leading HR operations across all functions. This leader will work closely with the Founders to align HR initiatives with business objectives while building a high-performing and engaged workforce.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Strategic Leadership
 
 
 <ul>
 <li>
 Define and execute the HR strategy in line with business goals.
 </li>
 <li>
 Partner with the Founders and leadership team to influence organizational design, talent planning, and culture-building initiatives.
 </li>
 </ul>
 
 
 
 
 
 Talent Acquisition &amp; Management
 
 
 <ul>
 <li>
 Drive end-to-end talent acquisition strategies to attract, retain, and develop top talent across all levels.
 </li>
 <li>
 Build a strong employer brand to position the organization as an employer of choice in the logistics and supply chain industry.
 </li>
 <li>
 Implement succession planning and career development frameworks.
 </li>
 </ul>
 
 
 
 
 
 Employee Experience &amp; Engagement
 
 
 <ul>
 <li>
 Foster an inclusive, collaborative, and performance-driven work culture.
 </li>
 <li>
 Design and implement engagement programs, learning initiatives, and recognition frameworks to enhance employee satisfaction and retention.
 </li>
 </ul>
 
 
 
 
 
 HR Operations &amp; Compliance
 
 
 <ul>
 <li>
 Oversee payroll, compliance, labor law adherence, and HR policies.
 </li>
 <li>
 Ensure HR processes are efficient, scalable, and aligned with industry best practices.
 </li>
 <li>
 Develop metrics to measure HR effectiveness and drive continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 Performance Management &amp; Rewards
 
 
 <ul>
 <li>
 Implement effective performance appraisal systems that link employee contributions with organizational goals.
 </li>
 <li>
 Design and manage compensation and benefits structures to maintain competitiveness in the industry.
 </li>
 </ul>
 
 
 
 
 
 Change Management &amp; Transformation
 
 
 <ul>
 <li>
 Lead organizational change initiatives, driving digital HR transformation and adoption of new systems and processes.
 </li>
 <li>
 Support integration during expansions, acquisitions, or restructuring.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 MBA / Master&rsquo;s degree in HR, Business Administration, or related field.
 </li>
 <li>
 10&ndash;15 years of progressive HR experience, with at least 5+ years in a senior leadership role, preferably in supply chain, logistics, manufacturing, or related industries.
 </li>
 <li>
 Strong knowledge of labor laws, compliance, and HR best practices.
 </li>
 <li>
 Proven experience in scaling HR functions for growing organizations.
 </li>
 <li>
 Excellent communication, negotiation, and stakeholder management skills.
 </li>
 <li>
 Demonstrated ability to build and lead high-performing HR teams.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Strategic mindset with a hands-on approach.
 </li>
 <li>
 Strong leadership and people management skills.
 </li>
 <li>
 High emotional intelligence and ability to influence senior stakeholders.
 </li>
 <li>
 Agile, adaptable, and solution-oriented.
 </li>
 </ul>
 
 
</div>

Head of Human Resources

Adani Ports and SEZ

<div>
 
 Responsibilities
 
 
 
 
 Product Strategy &amp; Development: -
 
 
 
 <ul>
 <li>
 Define and execute the ocean freight product strategy for both FCL and LCL services.
 </li>
 <li>
 Develop trade lane-specific plans (e.g., Asia-Europe, ISC-Middle East, ISC-Africa).
 </li>
 <li>
 Innovative service offerings include value-added services and digital solutions.
 
 
 </li>
 </ul>
 
 Carrier &amp; Vendor Management :-
 
 
 
 <ul>
 <li>
 Build and maintain strategic relationships with shipping lines and co-loaders.
 </li>
 <li>
 Negotiate competitive freight rates, space allocations, and service contracts.
 </li>
 <li>
 Monitor carrier performance and resolve service issues proactively.
 
 
 </li>
 </ul>
 
 Pricing &amp; Procurement :-
 
 
 
 <ul>
 <li>
 Lead pricing strategy and procurement for ocean freight across trade lanes.
 </li>
 <li>
 Ensure margin optimization while maintaining market competitiveness.
 </li>
 <li>
 Collaborate with sales and finance teams for pricing governance and approvals.
 
 
 </li>
 </ul>
 
 Operational Excellence :-
 
 
 
 <ul>
 <li>
 Work closely with operations teams to ensure service quality and process efficiency.
 </li>
 <li>
 Drive automation, digitalization, and standardization of ocean freight processes.
 </li>
 <li>
 Monitor KPIs such as transit time, cost per shipment, and customer satisfaction.
 
 
 </li>
 </ul>
 
 Sales Enablement &amp; Market Intelligence :-
 
 
 
 <ul>
 <li>
 Support sales teams with product training, market insights, and solution design.
 </li>
 <li>
 Analyze market trends, competitor offers, and customer feedback.
 </li>
 <li>
 Develop marketing collateral and product presentations.
 
 
 </li>
 </ul>
 
 Compliance &amp; Risk Management :-
 
 
 
 <ul>
 <li>
 Ensure adherence to international shipping regulations and customs laws.
 </li>
 <li>
 Mitigate risks related to cargo claims, documentation errors, and regulatory audits.
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Familiarity with digital freight platforms and TMS systems.
 </li>
 <li>
 Experience working with global freight forwarders or NVOCCs.
 </li>
 <li>
 Ability to manage cross-functional teams and drive change.
 </li>
 <li>
 Strong commercial mindset with a customer-centric approach.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or master&rsquo;s degree in Logistics, Supply Chain, International Business, or related field.
 </li>
 <li>
 15+ years of experience in ocean freight forwarding, product management, or carrier relations.
 </li>
 <li>
 Strong understanding of global trade lanes, INCOTERMS, and shipping documentation.
 </li>
 <li>
 Proven experience in pricing, procurement, and vendor negotiations.
 </li>
 <li>
 Excellent leadership, analytical, and communication skills.
 </li>
 </ul>
</div>

Product Head - Ocean Freight

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 Job Description �Participate in various stages of supply chain processes, in area of procurement/vendor management/logistics/ inventory/quality management to ensure service availability to the customers and at the same time driving cost efficiencies, quality management and timely delivery of orders. This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements. Responsibilities �Review procurement volumes by vendor and product class/type, thereby, identify areas for Rate Contracts/Frame Contracts, and finalize the same. �Engage with internal user teams for understanding requirements of new projects / Operations requirements &amp; deals. �Collaborate with key persons including demand &amp; delivery manager to ensure clarity of specifications &amp; SLAs. �Managing sourcing &amp; procurement �Work with vendors /Planning team - to expedite deliveries and support delivery related challenges. �Review logistics to make sure they run smoothly. �Review supply chain inventory and records �Analyze data from delivery processes to find bottlenecks and other issues. �Manage procurement negotiations, order processing and maintaining the supply of required services. �Ensure vendor compliance to Supply Management Policy and Procedures Minimum qualification &amp; experience experience in supply chain or material management roles Desired Skill sets �Excellent interpersonal and negotiation skills with a proven ability to create and maintain positive working relationships with vendors, suppliers, shippers, and customers. �Expertise in Service procurement before on-boarding vendor. �Expertise in contracting management &amp; ensuring risk coverage in contract.
 
 
 
 Strategy Development And Planning
 
 
 
 <ul>
 <li>
 Support the Category lead in development of Annual Sourcing Plan for sub-categories under Services (incl. internal and external demand)
 </li>
 <li>
 Support Category Lead in developing both, category and sourcing strategies, by forecasting demand, analyzing industry trends, understanding vendor landscape, etc.
 </li>
 <li>
 Develop negotiation strategies for all the key sourcing projects under the guidance of Category Lead
 </li>
 <li>
 Examine supplier's industry position and cost-structure, identify trends in supply market, develop cost-tear downs for key sourcing requests
 </li>
 <li>
 Optimize sourcing and ordering schedule by assessing demand drivers
 </li>
 <li>
 Minimize the potential risks to reduce supply chain uncertainties and shocks (through laid-out risk mitigation strategies)
 
 
 </li>
 </ul>
 
 Cross Functional Collaboration
 
 
 
 <ul>
 <li>
 Coordinate with business, sales and other stakeholders for effective demand planning and monitor the actual requirements against plan
 </li>
 <li>
 Interact with business teams to identify and optimize technical/ functional specifications under the guidance of Category Lead
 </li>
 <li>
 Facilitate ongoing collaboration between the Business teams, Operations team, Enablers team and Logistics team
 </li>
 <li>
 Support implementation of Ariba, SAP S/4 HANA and any other procurement tools
 
 
 </li>
 </ul>
 
 Supplier Management
 
 
 
 <ul>
 <li>
 Monitor supplier performance against the targets defined as per SRM and provide necessary support (wherever required)
 </li>
 <li>
 Collaborate with suppliers regularly and drive tangible additional value from relationship through joint cost reduction initiatives
 </li>
 <li>
 Interact frequently with the suppliers to identify issues and potential areas for improvement
 </li>
 <li>
 Provide support for vendor registration and qualification process (if required), completing all necessary checks and verifications as outlined under the SCM Policy
 
 
 </li>
 </ul>
 
 Strategy Execution
 
 
 
 '- Execute sourcing strategies for all the sourcing requirements; inputs (if any) to act as a feedback in the overall sourcing/ category strategy
 
 
 <ul>
 <li>
 Lead end-to-end sourcing process (including RFP/RFQ process) for all sourcing initiatives defined as per sourcing plan
 </li>
 <li>
 Develop evaluation criteria, and evaluate tender responses, with guidance from Category Lead
 </li>
 <li>
 Lead the implementation of negotiated contracts and monitor contractual compliance of executed contracts
 </li>
 <li>
 Drive catalog creation (where possible) for direct purchase by increasing standardization of products/ services within the category
 </li>
 <li>
 Interact with users for demand forecasting and increasing awareness regarding catalog based ordering
 </li>
 <li>
 Adopt best practices for strategic sourcing and discern specific nuances of the contract that provide an edge in negotiations (e.g. TCO vs purchasing price)
 </li>
 <li>
 Prioritize placement of PO in cases of urgent requests with guidance from Category Lead
 </li>
 <li>
 Monitor on-time delivery against all open POs to ensure timely receipt of orders
 </li>
 <li>
 Support Query Resolution team in resolution of queries associated with invoiced amounts, delivery, etc. wherever required
 </li>
 </ul>
</div>

Manager - Supply Chain Management

Reliance Industries Limited

<div>
 
 Job Description: Digitization Lead Logistics
 
 
 
 
 Experience Required:
 
 1520 years
 
 
 
 Preferred Industry Background:
 
 Logistics / Supply Chain / Manufacturing / Oil &amp; Gas / Bio Energy
 
 
 
 Location:
 
 [Insert Location]
 
 
 
 Reports To:
 
 Head Supply Chain / Logistics
 
 
 
 Role Overview
 
 
 
 We are seeking a seasoned professional to lead the
 
 digitization of logistics operations
 
 within our fast-growing Bio Energy business. The ideal candidate will have hands-on experience in
 
 conceptualizing, developing, and implementing end-to-end supply chain digital tools
 
 , leveraging
 
 SAP, BI, and other SCM technologies
 
 to enhance operational efficiency, visibility, and control.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Development of Customized Software Solutions
 </li>
 <li>
 Gather business requirements, validate existing processes, and design As-Is vs To-Be system workflows.
 </li>
 <li>
 Lead the development and deployment of tailored software solutions to streamline logistics operations.
 </li>
 <li>
 System &amp; Data Analysis
 </li>
 <li>
 Perform KPI analysis, trend tracking, and root cause identification for logistics performance improvement.
 </li>
 <li>
 Ensure data integrity and integration across SAP and other SCM platforms.
 </li>
 <li>
 Dashboard &amp; Reporting Development
 </li>
 <li>
 Build and manage real-time dashboards using BI, Tableau, or equivalent tools to support strategic and operational decisions.
 </li>
 <li>
 Digital Systems Development &amp; Integration
 
 
 </li>
 </ul>
 Support and oversee the ongoing development of key digital initiatives, including:
 
 
 <ul>
 <li>
 End-to-End SAP Cycle: Truck-in to ePOD (Electronic Proof of Delivery)
 </li>
 <li>
 TYMS: Truck Yard Management System
 </li>
 <li>
 DMS: Driver Management System
 </li>
 <li>
 CBG Truck Prioritization: Synchronization &amp; routing
 </li>
 <li>
 VTS: Vehicle Tracking System
 </li>
 <li>
 BELT: Bio Energy Logistics Control Tower
 </li>
 <li>
 FMS: Freight Management System (Workflow Automation)
 
 
 </li>
 </ul>
 
 Required Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong proficiency in SAP (preferably HANA), Business Intelligence (BI) tools, and Tableau.
 </li>
 <li>
 Proven experience in digital transformation of logistics/supply chain functions.
 </li>
 <li>
 Sound understanding of hardware-software integrations and vendor system interfaces.
 </li>
 <li>
 Strong project management, analytical, and stakeholder communication skills.
 </li>
 <li>
 Ability to translate business requirements into scalable digital solutions.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelors / Masters degree in Engineering, Supply Chain, or IT-related disciplines.
 </li>
 <li>
 Prior experience in designing and implementing logistics automation systems.
 </li>
 <li>
 Exposure to Bio Energy, Renewable, or Manufacturing sectors is a plus.
 </li>
 </ul>
</div>

Digitization - Logistics | Bio Energy

Explore 247+ Sr customer service supply chain management in Mumbai this November. Find roles across top companies and apply now to boost your career.

247 sr customer service supply chain management jobs IN Mumbai

Sr Customer Service - Supply Chain Management

Sr Customer Service - Supply Chain Management

Head - Supply Chain Planning

Head of Human Resources

Product Head - Ocean Freight

Manager - Supply Chain Management

Digitization - Logistics | Bio Energy