sales engineer

software engineer

technical engineer

it support engineer

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support engineer

BlackStone eIT

<ul> <li>Provide end-to-end technical support for users, ensuring timely resolution of hardware, software, and network issues.</li> <li>Design, deploy, and maintain IT infrastructure, ensuring stability, security, and scalability.</li> <li>Monitor and support daily IT operations for business continuity.</li> <li>Configure and maintain complex systems and software environments (e.g., Microsoft, Linux, MAC OS X).</li> <li>Address client inquiries effectively and ensure excellent communication for issue resolution.</li> <li>Document technical issues, solutions, and standard procedures for knowledge sharing.</li> <li>Collaborate with Tier 2 and Tier 3 support teams for escalations.</li> <li>Assist with onboarding of new employees and provide technical orientation and support.</li> <li>Participate in IT projects including upgrades, migrations, and implementation of new technologies.</li> </ul><div> </div><div><ul style="font-size: 11px;"><ul style="font-size: 11px;"><li style="font-size: 11px;">Microsoft Azure, Exchange, O365 Administration</li><li style="font-size: 11px;">Microsoft End-Point, RDP, SCCM</li><li style="font-size: 11px;">Hyper-V, VMWare, Citrix</li><li style="font-size: 11px;">Linux, MAC OS X</li><li style="font-size: 11px;">Uni-Flow and network printing systems</li><li style="font-size: 11px;">Ticketing systems and SLA tracking</li></ul><li style="font-size: 11px;">Strong experience in troubleshooting, diagnostics, and problem-solving.</li><li style="font-size: 11px;">Familiarity with infrastructure deployment and monitoring.</li><li style="font-size: 11px;">Proficiency in both&nbsp;hardware&nbsp;and&nbsp;software&nbsp;support environments.</li><li style="font-size: 11px;">Clear and effective&nbsp;communication skills&nbsp;with the ability to translate technical terms to non-technical users.</li><li style="font-size: 11px;">Demonstrated leadership in handling escalated issues and mentoring junior team members.</li><ul style="font-size: 11px;"><li style="font-size: 11px;">Excellent interpersonal and customer service skills</li><li style="font-size: 11px;">Time management and ability to prioritize</li><li style="font-size: 11px;">Adaptability in a fast-paced, changing environment</li><li style="font-size: 11px;">Team collaboration and leadership potential</li><li style="font-size: 11px;">High attention to detail and technical documentation skills</li></ul></ul></div>

Support Engineer

Agile Consultants

Job Title: Junior Support EngineerLocation: DubaiSalary: AED 3,000 4,000Job Code: 088/001/078Industry: MEP &amp; HVAC TradingJob Brief:The Junior Support Engineer will provide technical support for a leading company s range of MEP and HVAC products. The role involves assisting clients and internal teams with troubleshooting, installation guidance, and after-sales support while ensuring the smooth operation of systems. This position is ideal for fresh graduates or candidates with up to 2 years of experience in the HVAC/MEP sector who are eager to build a strong technical foundation.Job Responsibilities:Provide first-line technical support for MEP and HVAC product inquiries from clients and internal teams.Assist in product installation, commissioning, and troubleshooting under senior engineer guidance.Support after-sales service by addressing product performance issues and coordinating with suppliers/manufacturers if needed.Prepare and maintain documentation, including product manuals, troubleshooting guides, and service reports.Stay updated with technical specifications and features of the company s product portfolio.Collaborate with the sales team to provide technical inputs and solutions for client requirements.Job Requirements:Bachelor s degree/Diploma in Mechanical/Electrical Engineering or related field.1 2 years of experience in technical support within MEP or HVAC products (fresh graduates encouraged to apply).Basic knowledge of HVAC systems, plumbing solutions, and MEP equipment.Strong technical troubleshooting and problem-solving skills.Good communication and interpersonal skills.

Junior Support Engineer

IT WORKS SOLUTIONS LLC

Job Summary :We are seeking a skilled and proactive IT Support Engineer with at least 1 year of experience to manage and maintain our IT infrastructure. The ideal candidate will provide both remote and on-site support, ensuring smooth IT operations across various environments. A UAE driving license is preferred but not mandatory.<ul><li>Network Management: Monitor and troubleshoot LAN/WAN and internet connectivity. Ensure network reliability and performance.</li><li>System Administration: Install, configure, and maintain Windows, Linux, and macOS systems. Manage updates, patches, and backups.</li><li>Firewall &amp; Security: Configure and manage firewalls, antivirus, and encryption protocols. Conduct regular security assessments.</li><li>Email Hosting: Set up and manage email hosting platforms. Troubleshoot mail flow and access issues.</li><li>CCTV &amp; PABX: Install, configure, and maintain CCTV surveillance and PABX telephony systems.</li><li>User Support: Provide technical support for hardware, software, and network issues. Train users on IT tools and best practices.</li><li>Server &amp; Backup: Maintain file/web servers and databases. Implement and test backup and disaster recovery strategies.</li><li>Hardware Management: Oversee installation and maintenance of desktops, laptops, printers, and networking equipment.</li><li>Documentation: Maintain accurate records of configurations, procedures, and troubleshooting guides.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving license (Preferred)</li></ul>Expected Start Date: 27/10/2025

IT Support Engineer

techzone technologies llc

We are seeking a skilled Technical Support Engineer to provide 24/7 first-level technical support for fixed access products and services. The ideal candidate will possess strong technical and communication skills to effectively handle and resolve customer issues, ensuring high levels of customer satisfaction and team performance.Key Responsibilities:<ul><li>Provide first-level technical support for fixed access products such as voice, internet, and data circuits.</li><li>Handle technical complaints and resolve customer issues efficiently.</li><li>Utilize technical and communication skills to address customer concerns.</li><li>Operate and troubleshoot using various Network Management Systems (NMS) and applications.</li><li>Maintain proficiency in computer applications such as Excel, Word, Outlook, and PowerPoint.</li><li>Ensure the technical support team meets set KPIs.</li></ul>Qualifications &amp; Skills:<ul><li>Degree/Diploma in IT, Electronics, Telecommunications, Electrical Engineering, or Computer Science.</li><li>Knowledge of GPON technology and fixed access products.</li><li>Basic understanding of routers, switches, and IP networking.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Proficiency in computer applications (Excel, Word, Outlook, PowerPoint).</li><li>Excellent communication skills for customer interaction</li></ul>Job Type: Full-timePay: AED2,200.00 - AED2,500.00 per month

Technical Support Engineer

Dahua Technology MENA

<div>
 
 
 
 Job Summary:
 
 
 
 
 The Customer Support Engineer plays a critical role in ensuring customer satisfaction by providing technical assistance and support to customers experiencing product-related issues. This position involves troubleshooting, problem resolution, and effective communication with customers to ensure their technical needs are met.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Provide expert technical support to customers via various communication channels (phone, email, chat, etc.).
 
 
 Assist in installation and configuration of our products and software
 
 
 Diagnose and resolve customer issues, including hardware and software problems, system configuration, and network-related issues.
 
 
 Maintain detailed records of customer interactions, including problem descriptions, troubleshooting steps, and solutions provided.
 
 
 Develop and maintain an in-depth understanding of the company's products and services to effectively assist customers.
 
 
 Properly escalate unresolved issues to appropriate internal teams higher-level support or development teams and follow up to ensure timely resolution.
 
 
 Gather customer feedback and insights to identify recurring issues and suggest product improvements.
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 Bachelor's degree in electrical engineering, computer science, or a related field (or equivalent work experience
 
 
 Strong technical knowledge of CCTV systems, including hardware and software components.
 
 
 Knowledge of networking concepts and protocols is a plus.
 
 
 Excellent communication and interpersonal skills.
 
 
 Flexibility to work in shifts or on-call as needed.
 
 
 Willingness to stay updated on new product features and industry trends.
 
 
 Fluent Arabic speaking skills
 
</div>

Customer Support Engineer

West Avenue Visa Services

Job Overview:We are looking for an experienced IT Support Executive to manage and support all IT systems including servers, networks, laptops, databases, CCTV, biometric, and PABX systems.Key Responsibilities:<ul><li>Install, configure, and maintain network devices, servers, and firewalls.</li><li>Provide technical support for laptops, desktops, and software issues.</li><li>Manage and update databases and backups.</li><li>Install and maintain CCTV, biometric, and PABX systems.</li><li>Monitor system performance and ensure data security.</li><li>Handle email, domain, and user account administration.</li><li>Coordinate with vendors for IT equipment and maintenance.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in IT or related field.</li><li>2+ years of IT support experience.</li><li>Strong knowledge of networking, servers, and security systems.</li><li>Good troubleshooting and communication skills.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

IT Max Global

The L1 Technical Support Engineer reports to the NOC Manager and he/she will be the initial point-of-contact for troubleshooting Servers, desktops, software, network and monitoring service availability for our customers. In addition, he/she will be responsible for managing backups, antivirus, installation of Microsoft Patches, User and mailbox creation; Password reset; supporting connectivity. <ul>
 <li>Troubleshooting the issues related to Server Operating System</li>
 <li>Troubleshooting the issues related to desktop, laptops, printers and Microsoft Office applications</li>
 <li>Responding and diagnosing problems through discussion with users and supervisor</li>
 <li>Working closely with L2 team in Managing the Network, VMWare and Hyper-V Infrastructure</li>
 <li>Building, deploying and maintaining standard Windows updates and application installation packages</li>
 <li>Monitoring and managing the backups, Antivirus</li>
 <li>Monitoring customer s IT infrastructure, connectivity, and availability</li>
 <li>Monitoring and managing the Azure Cloud Infrastructure, Microsoft 365 applications</li>
 <li>Keeping up-to-date with the latest security threats and being able to quickly respond or recommend course of action to IT management as threats arise</li>
 <li>Working on a scheduled rotation, providing off-hours emergency coverage for evenings, weekends and holidays</li>
 <li>Performing other duties as assigned</li>
</ul> <ul>
 <li>BS in Computer Science or IT related field</li>
 <li>5 to 6 years of Desktop and Server support experience</li>
 <li>Extensive knowledge of Microsoft Windows Servers, Active Directory, and Exchange administration, SQL administration are required</li>
 <li>Microsoft Certified System Engineer (MCSE) is Mandatory</li>
 <li>Basic network trouble shooting</li>
 <li>General understanding of ITIL Process</li>
 <li>Experience providing customer support for server application software in a multi-site enterprise</li>
 <li>Excellent customer service skills, including verbal and written communication skills</li>
 <li>Excellent organizational and troubleshooting skills</li>
 <li>Able to handle multiple tasks in a fast-paced environment</li>
 <li>Ability to create and maintain positive and professional business relationships with both internal associates.</li>
 <li>Proven diagnostic problem solving and solution development capabilities required</li>
 <li>Fluency in English, Arabic is a plus</li>
</ul>

L1-Technical Support Engineer

Explore 7684+ Support engineer in Dubai this October. Find roles across top companies and apply now to boost your career.

7684 support engineer jobs IN Dubai

Support Engineer

Junior Support Engineer

IT Support Engineer

Technical Support Engineer

Customer Support Engineer

IT Support Engineer

L1-Technical Support Engineer