project engineer

mechanical engineer

site engineer

planning engineer

senior electrical engineer

support engineer

Noorka

<div>Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our technology team in Dubai. This role is ideal for a professional who can provide technical support, maintain IT infrastructure, and ensure the smooth operation of systems that support our logistics and business operations.
Key Responsibilities:
<ul><li>Provide technical support for hardware, software, network, and system-related issues.</li>
<li>Install, configure, and maintain computers, printers, scanners, and other IT equipment.</li>
<li>Troubleshoot and resolve technical problems in a timely and efficient manner.</li>
<li>Monitor network performance and ensure system security and reliability.</li>
<li>Manage user accounts, passwords, email systems, and access permissions.</li>
<li>Perform regular system updates, backups, and preventive maintenance.</li>
<li>Maintain IT documentation, support tickets, and asset inventory records.</li>
<li>Assist with the implementation of new software, hardware, and technology solutions.</li>
<li>Coordinate with external vendors and service providers when necessary.</li>
</ul>Requirements:
<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;5 years of experience in IT support, technical support, or system administration.</li>
<li>Strong knowledge of computer hardware, software, networking, and troubleshooting.</li>
<li>Experience with Windows operating systems, Microsoft 365, and network administration.</li>
<li>Familiarity with cybersecurity practices and data protection procedures.</li>
<li>Excellent analytical and problem-solving skills.</li>
<li>Strong communication and customer service abilities.</li>
</ul>Skills &amp; Competencies:
<ul><li>Technical troubleshooting and diagnostic skills</li>
<li>Strong knowledge of IT infrastructure and networking</li>
<li>Time management and multitasking abilities</li>
<li>Attention to detail and problem-solving capabilities</li>
<li>Ability to work independently and collaboratively</li>
</ul>At Noorka Logistics, reliable technology systems are essential for maintaining efficient logistics operations and business continuity. This IT Support Engineer position in Dubai offers an excellent opportunity to advance your technical career while contributing to a dynamic and growing logistics organization.</div>

IT Support Engineer

MegaMind Information Technology

Tasks1. Executes project plan and revises appropriately to meet changing project requirements.2. Performs maintenance at basic, intermediate, and high levels.3. Provides proactive &amp; corrective maintenance to large-scale and advanced systems &amp; sensors that include a variety of electronic/electro equipment.4. Executes technical processes including corrective, preventive maintenance, fault diagnosis, and assembly &amp; disassembly of system components.5. Maintains and services all electronics and electrical aspects. This may involve longer hours in the event of an offline system.6. Troubleshoots faulty systems in a wide variety of situations.7. Installs and commissions faulty equipment.8. Sources and re-works parts for the TSMS.9. Conducts systems health check-ups according to manufacturer instructions.10. Provides and executes system software upgrades as per manufacturer instructions.11. Handles and manages maintenance schedules and attends on-call support through telephone/online and on-site.12. Capability to work with multinational cultures &ndash; the job includes working in a very unique social environment with multinational cultures and demands great interpersonal skills, maturity, and high tolerance.13. Provides FSR (Field Service Report) on each maintenance/service call.14. Provides detailed project reports showing percentage updates against actual targets.15. Effectively enforces company&rsquo;s methodology on commissioning procedures that relatively comply with the project standards.16. Ensures project safety in line with the company&rsquo;s policy of a safe and healthy workplace.17. Ensures project documentation is properly labeled, updated, and filed.18. Provides daily activity reports and/or milestone accomplishments.19. Possesses general understanding in the areas of application programming, database, system design, and security infrastructure.20. Understands server/client security system architectures including IT infrastructure such as, but not limited to, Internet, Intranet, and Extranet.21. Possesses a thorough understanding of our capabilities.22. Maintains awareness of new and emerging technologies and their potential application in client engagements.23. Complies with and helps to enforce standard policies and procedures.24. Uses the Maximo asset management system specified by du to receive and close work orders or service requests and any other tools in Maximo to achieve all levels of support (1, 2, 3). All service monitoring reports to be authorized only from Maximo.25. Raises Site Access Requests (SAR), Change Requests (CR), or Key Access Management (KAM) IDs, or follows any other type of access procedures according to site requirements whenever required to obtain Permit to Work (PTW).Competencies<ul><li>Ethical</li><li>Trustworthy</li><li>Patience</li><li>Excellent interpersonal skills</li><li>IT skills</li><li>Technical Capacity</li><li>Communication Proficiency</li><li>Thoroughness</li><li>Project Management</li><li>Business Acumen</li><li>Flexibility</li></ul>Work Location: In person

Support Engineer

First Flight Courier ME LLC

We are seeking a skilled IT Support Engineer to join our team at First Flight Couriers LLC. As an IT Support Engineer, you will play a crucial role in maintaining and managing our organization's IT infrastructure. The ideal candidate will have a strong understanding of hardware, networking, and basic knowledge about software and APIs, coupled with a minimum of four years of relevant experience.Responsibilities:<ul><li>Install, configure, and maintain hardware and software components of our IT infrastructure, including endpoints such as desktops, laptops, and printers.</li><li>Troubleshoot hardware, software, and network issues to ensure smooth operations.</li><li>Implement and manage endpoint security solutions to protect against malware, viruses, and unauthorized access.</li><li>Configure and manage firewalls to control incoming and outgoing network traffic, ensuring network security and compliance with organizational policies.</li><li>Experience with system monitoring tools and security protocols.</li><li>Monitor endpoint and firewall logs for security incidents and anomalies, taking proactive measures to mitigate risks.</li><li>Provide technical support and assistance to end-users.</li><li>Collaborate with other IT team members and departments to implement new technology solutions.</li><li>Ability to work independently and in a team environment. Strong analytical and problem-solving abilities.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or related field (preferred). Equivalent experience or relevant certifications may be considered.</li><li>Minimum of four years of experience as an IT Administrator or similar role, with specific experience</li><li>Strong understanding of endpoint security concepts, including antivirus, and endpoint detection and response (EDR).</li><li>Proficiency in troubleshooting endpoint and firewall issues, including network connectivity and access control problems.</li><li>Familiarity with industry-standard endpoint security tools and firewall management platforms.</li><li>Excellent communication and interpersonal skills, with the ability to communicate technical concepts effectively.</li><li>Ability to work independently and in a team environment. Strong analytical and problem-solving abilities.</li><li>Commitment to continuous learning and professional development in the field of endpoint security and firewall administration.</li></ul>Pay: Up to AED3,000.00 per monthWork Location: In person

McDermott International, Ltd

<div>
 
 Job Description
 
 
 
 
 Job Overview:
 
 
 
 The Senior Construction Support Engineer is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex Construction Support (Eng) -related problems and will work independently with minimal guidance. The Senior Construction Support Engineer may be responsible for leading functional teams or projects and is regarded as a specialist in Construction Support (Eng). As such, they must have in-depth expertise in Construction Support (Eng) as well as broad knowledge of the Construction Support (Eng) discipline within the Engineering function.
 
 
 
 Responsibilities
 
 
 
 
 Key Tasks and Responsibilities:
 
 
 
 <ul>
 <li>
 Perform conceptual, FEED, Studies, and detailed analyses and design as per design basis, project specifications, design codes, and standards
 </li>
 <li>
 Direct Engineering team as a Project Coordinator on small projects
 </li>
 <li>
 Apply knowledge and skills to a wide range of standard and nonstandard situations
 </li>
 <li>
 Prepare clear and accurate detailed design calculations and analyses including design reports and procedures
 </li>
 <li>
 Manage own time to meet agreed deadlines and budgets and develop plans for short-term work activities in own area
 </li>
 <li>
 Clearly communicate and explain complex issues and work to establish understanding
 </li>
 <li>
 Be fully familiar with the project scope of work, specifications, schedule, and all inter-discipline requirements; including identifying concerns as early as practicable and taking appropriate initiatives to address the issues
 </li>
 <li>
 Identify changes to scope and promptly raise change notifications, including providing any necessary supporting documentation and estimates Provide similar support for Variation Orders
 </li>
 <li>
 Interface with all disciplines to develop clash-free designs
 </li>
 <li>
 Interface with other departments to obtain input for discipline designs and drawings
 </li>
 <li>
 Maintain close cooperation with other engineering disciplines, Planning, Fabrication, Marine, and Project Management Teams, as required
 </li>
 <li>
 Document substantive communications (communications that result in significant decisions or assignment of actions) and forward copies to Discipline Lead Engineer and Discipline Manager
 </li>
 <li>
 Assist in the preparation of estimates for bid proposals, including technical query reviews, execution statements, and manhour estimates
 </li>
 <li>
 Raise technical queries to obtain missing information, clarify work scope, and maintain preferred McDermott procedures, specifications, standards, practices, and operational requirements
 </li>
 <li>
 Prepare Discipline engineering design basis, philosophies, and technical specifications, as required
 </li>
 <li>
 Participate in finalizing deliverables lists and deliverables, ensuring compliance with specifications and functional integrity
 </li>
 <li>
 Attend project review meetings, vendor meetings, engineering meetings, and offshore site surveys, as required
 </li>
 <li>
 Provide technical direction and review of Designers producing products related to Construction/Installation Support Engineering
 </li>
 <li>
 Prepare and review design reports and procedures
 </li>
 <li>
 Assist in providing necessary design inputs to other disciplines to enable them to proceed with their deliverables
 </li>
 <li>
 When assigned, assist procurement personnel in producing Discipline equipment, materials, and services; ensuring that work produced complies with customer objectives and procedures Procurement assistance includes preparing and reviewing requisitions, evaluating technical quotations and preparing queries, compiling bid tabulations and recommendations, preparing purchase requisitions, and coordinating with Procurement to expedite vendor documents, as directed by Discipline Lead Engineer
 </li>
 <li>
 Check engineering performed by others within the Discipline
 </li>
 <li>
 Perform design verification through single-discipline check/inter-discipline check (IDC)
 </li>
 <li>
 Provide technical support to all fabrication queries, including identifying defect/rectification requirements
 </li>
 <li>
 Keep the Lead engineer apprised of all activities and concerns, technical, budgetary, and manpower related
 </li>
 <li>
 Assist in providing inputs for actual, planning, and forecasting progress reports including associated productivity
 </li>
 <li>
 Participate in internal, Customer, and third-party technical audits on engineering deliverables and vendor documents
 </li>
 <li>
 Assist Lead engineer with responses to Customers and other agencies (such as certifying authorities, auditors, third parties, etc.) on their review and approval
 </li>
 <li>
 Capture lessons learned and enter into MDR&rsquo;s Lessons Learned system
 </li>
 <li>
 Act as a resource for colleagues with less experience
 </li>
 <li>
 Guide less experienced engineers on MDR and Discipline procedures, standards, worksheets, design calculations, software, requisitions, technical bid evaluations, technical queries, etc.
 </li>
 <li>
 Be aware of costs related to own work and of the discipline
 </li>
 <li>
 In FabCSE, perform/review designs, analyses, evaluations, calculations, and procedures such as:
 </li>
 <ul>
 <li>
 Erection sequences for jackets, topsides, and other structures
 </li>
 <li>
 Loadout procedures and guidance during the operations
 </li>
 <li>
 Construction lift analyses and procedures for activities such as floatover, stackings roll-ups, etc.
 </li>
 <li>
 Weighing procedures
 </li>
 <li>
 Design and detailing of miscellaneous fabrication yard items
 </li>
 <li>
 Crane arrangements and rigging arrangements
 </li>
 <li>
 Trailer arrangements/operations, including drawings and procedures
 </li>
 </ul>
 <li>
 Assist the Lead Engineer in coordinating critical operations pre-activity meetings and attend yard critical operations
 </li>
 <li>
 Additional skills (preferred, not mandatory) - perform/review Pipeline Installation Engineering designs, analyses, evaluations, calculations, and procedures for transportation and installation:
 </li>
 <ul>
 <li>
 Submarine pipelines
 </li>
 <li>
 Risers
 </li>
 <li>
 Spools
 </li>
 <li>
 PLETS and manifolds
 </li>
 <li>
 Cables
 
 </li>
 </ul>
 </ul>
 Reports to:
 
 
 Functional: Discipline Lead Engineer
 
 
 Liaise With: All Engineering disciplines, Fabrication Group, Safety Dept, Document Control, Procurement Group, Project
 
 
 Management Team, Subcontractors and Vendors, and Customers.
 
 
 Supervises: Engineers
 
 
 
 Qualifications
 
 
 
 
 Essential Qualifications and Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Naval Architecture, Civil / Structural / Mechanical Engineering (Master&rsquo;s degree preferred)
 </li>
 <li>
 8-15 years of experience in oil and gas with a major contractor or consultant predominantly performing construction and installation design
 </li>
 <li>
 Strong working knowledge of many design techniques and analysis methods, and detailed knowledge of the content and application of standards codes and guidelines as applicable for onshore and offshore construction
 </li>
 <li>
 Preferably Registered Professional Engineer or member of a professional engineering society
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Our ingenuity fuels daily life. Together, we&rsquo;ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
 
 
 For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.
 
 
</div>

Senior Construction Support Engineer

Dubai Careers - A Smart Dubai Initiative

<div>
 
 Job Description
 
 
 
 مهام الوظيفة
 
 
 المهام التخصصية
 
 
 <ul>
 <li>
 ضمان الامتثال الكامل لمعايير الدعم الفني واتفاقيات مستوى الخدمة ( SLA ) المعتمدة، مع تقديم خدمات دعم برمجيات عالية الجودة تدعم استمرارية وفعالية العمليات التشغيلية.
 </li>
 <li>
 المشاركة في تصميم وتطوير حلول البرمجيات الجمركية، مع التركيز على قابلية الدعم الفني، تقييم البنية التقنية للأنظمة، واقتراح التحسينات لتسهيل عمليات الصيانة والتطوير المستقبلي.
 </li>
 <li>
 مراجعة معمقة للبنية المعمارية التقنية للأنظمة البرمجية بالتعاون مع فريق الهندسة المعمارية او الفريق المختص، لضمان توافق الدعم الفني مع الاستراتيجية التقنية المؤسسية، وتعزيز التكامل بين الأنظمة.
 </li>
 <li>
 تسجيل وتحليل الحوادث والأنماط البرمجية المتكررة باستخدام نظام إدارة خدمات تكنولوجيا المعلومات ( ITSM )، مع تطوير إجراءات وقائية تقلل من تكرار المشكلات وتحسن من جودة الدعم.
 </li>
 <li>
 إعداد وتنفيذ سيناريوهات برمجية ( scripts ) معقدة لتصحيح البيانات ودعم العمليات التشغيلية، وضمان استخدام أفضل الممارسات البرمجية في حل الحوادث.
 </li>
 <li>
 استخدام صلاحيات مؤقتة وآمنة للوصول إلى بيئة الإنتاج لحل الحوادث الحرجة المتعلقة بالبيانات، مع التزام كامل بإجراءات الأمن والسرية.
 </li>
 <li>
 تصعيد الحوادث الحرجة إلى المستويات الإدارية والفنية العليا لضمان استجابة سريعة وفعالة، مع متابعة مستمرة لمراحل الحل والتوثيق الدقيق.
 </li>
 <li>
 الالتزام بتطبيق إطار عمل ITIL في إدارة الحوادث والمشكلات، والمساهمة في تحسين العمليات والإجراءات بشكل مستمر.
 </li>
 <li>
 المشاركة في عمليات تطوير وتقديم بالرامج التدريبة لفريق الدعم الفني، لتعزيز المهارات التقنية وقدرة الفريق على التعامل مع عبء العمل والدعم الفني المتوقع.
 </li>
 <li>
 التنسيق الفعّال مع الفرق الفنية الداخلية (تطوير، قواعد بيانات، تحليل أنظمة) والموردين الخارجيين لضمان توفير الدعم الشامل والمتكامل لحلول البرمجيات.
 </li>
 <li>
 إعداد تقارير دورية شاملة عن حالة الحوادث، تقدم حلول الدعم، وأداء النظام، مع تقديم التوصيات اللازمة للإدارة لتحسين جودة الخدمات.
 </li>
 <li>
 ضمان تطبيق معايير أمن المعلومات وسرية البيانات بما يتوافق مع سياسات جمارك دبي، وحماية المعلومات الحساسة من أي اختراق أو سوء استخدام.
 </li>
 <li>
 المشاركة الفاعلة في مبادرات تحسين الأداء والجودة ضمن برامج دبي للأداء الحكومي المتميز، والمساهمة في المشاريع التطويرية والاستراتيجية ذات العلاقة.
 </li>
 <li>
 تقييم وتحليل تأثير التحديثات البرمجية والتقنية على بيئة الدعم، واقتراح خطط تحسين واستبدال لضمان استمرارية وكفاءة الحلول البرمجية.
 </li>
 <li>
 المساهمة في تطوير وثائق العمل والإجراءات الفنية لتسهيل عمليات الدعم والصيانة وتوحيدها وفق أفضل الممارسات العالمية.
 </li>
 <li>
 قياس أداء الدعم الفني باستخدام مؤشرات أداء رئيسية ( KPIs ) مثل زمن الاستجابة، جودة الحلول، ورضا العملاء الداخليين، والعمل على تحسينها باستمرار ورفع التقارير المرتبطة بها وفقا لذلك.
 
 
 </li>
 </ul>
 المهام العامة
 
 
 <ul>
 <li>
 ا لالتزام بجميع سياسات وإجراءات الصحة والسلامة والبيئة لضمان بيئة عمل آمنة، والمشاركة الفعالة في برامج التدريب على السلامة والإبلاغ الفوري عن أي ظروف أو ممارسات غير آمنة.
 </li>
 <li>
 تحديد وتنفيذ مبادرات توفير التكاليف من خلال الاستخدام الأمثل للموارد وتقليل الهدر، مع اقتراح حلول مبتكرة لتبسيط العمليات وتحسين فعالية التكلفة بشكل مستمر.
 </li>
 <li>
 الحفاظ على تواصل واضح ومهني مع الزملاء والمشرفين وأصحاب المصلحة، والمشاركة البنّاءة في الاجتماعات وتقديم مداخلات تساهم في تحسين الأداء.
 </li>
 <li>
 التعاون الفعال ضمن فرق العمل لتحقيق الأهداف المشتركة، مع دعم الزملاء من خلال تبادل المعرفة والموارد، والمساهمة في خلق بيئة عمل إيجابية وتعاونية.
 </li>
 <li>
 السعي المستمر للابتكار واقتراح تحسينات على سير العمل والعمليات، مع مشاركة الخبرات والمعرفة بهدف بناء القدرات وتعزيز الكفاءات داخل جمارك دبي.
 </li>
 <li>
 توجيه الموظفين الجدد وتوثيق العمليات الرئيسية لضمان الاحتفاظ بالمعرفة المؤسسية ونقلها بفعالية.
 </li>
 <li>
 ضمان سرية جميع المعلومات الحساسة والمتعلقة بجمارك دبي، والالتزام الصارم بسياسات حماية البيانات والبروتوكولات ذات الصلة.
 </li>
 <li>
 الالتزام بالتميز في جميع المهام وتحسين العمليات والنتائج بشكل مستمر، مع الالتزام بوثيقة أخلاقيات العمل الخاصة بجمارك دبي، وتنفيذ الأنشطة بنزاهة وعدالة.
 </li>
 <li>
 الإفصاح عن أي تضارب محتمل في المصالح وتجنب المواقف التي قد تؤثر سلبًا على مصالح جمارك دبي، مع الالتزام بقوانين حقوق الطبع والنشر والسياسات المتعلقة باستخدام الملكية الفكرية.
 
 
 </li>
 </ul>
 المهام التطويرية
 
 
 <ul>
 <li>
 السعي الدائم لاستكشاف فرص التطوير المهني من خلال المشاركة في الدورات التدريبية وورش العمل والبرامج ذات الصلة بالدور الوظيفي، بما يعزز الكفاءة والمهارات.
 </li>
 <li>
 تحديد ومراجعة أهداف التطوير الذاتي بانتظام لتعزيز المهارات والمعرفة بما يتماشى مع احتياجات جمارك دبي ومتطلبات العمل.
 </li>
 <li>
 البقاء على اطلاع دائم بأحدث اتجاهات الصناعة والتقنيات وأفضل الممارسات، لضمان التميز والقدرة على المنافسة والفعالية في أداء المهام الوظيفية.
 </li>
 <li>
 السعي بفعالية للحصول على ملاحظات من المشرفين والزملاء بشكل دوري لتحديد مجالات التحسين وتطبيق التغييرات المطلوبة لتحسين الأداء.
 </li>
 <li>
 تطوير القدرة على التكيف مع التغيرات في بيئة العمل، وتقبل التحديات والمسؤوليات الجديدة بروح إيجابية وإنتاجية.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 الحد الأدنى من المؤهلات العلمية :درجة البكالوريوس في المجالات ذات الصلة
 
 
 الحد الأدنى من الخبـرة العملية: 0-2 سنوات خبرة في المجالات ذات الصلة
 
 
 
 Job Category
 
 
 
 Information Technology Technician
 
 
 
 Advertiser
 
 
 
 Dubai Customs
 
 
 
 Educational-level
 
 
 
 Bachelor
 
 
 
 Required Nationality
 
 
 
 UAE Only
 
 
 
 Monthly Salary
 
 
 
 Unspecified
 
 
 
 Schedule-Time
 
 
 
 Full time
 
 
 
 Job Posting
 
 
 
 23/06/2026
 
 
 
 Unposting Date
 
 
 
 24/07/2026
</div>

SOFTWARE SUPPORT ENGINEER

AWS Investment Group LLC

We are seeking a motivated and skilled IT Support Engineer to join our team. The ideal candidate will be responsible for configuring devices, providing technical support, and assisting employees with hardware and software issues. In addition to general IT support, you will also beinvolved in handling ERP-related technical issues.Key Responsibilities:<ul><li>Device Configuration: Set up and configure desktops, laptops, and printers for</li></ul>employees.<ul><li>Technical Support: Troubleshoot and resolve hardware and software issues across the</li></ul>organization.<ul><li>User Assistance: Help employees navigate and utilize IT systems, software, and devices</li></ul>efficiently.<ul><li>Maintenance: Perform routine maintenance and system updates to ensure devices are</li></ul>running optimally.<ul><li>Documentation: Maintain accurate records of technical issues, solutions provided, and</li></ul>inventory of devices.<ul><li>Collaboration: Work closely with other IT team members and escalate complex issues</li></ul>when necessary.<ul><li>ERP Support: Address and resolve any technical issues related to the ERP system.</li></ul>Requirements:<ul><li>Knowledge of desktop, laptop, and printer setup and configuration.</li><li>Basic understanding of computer systems, software applications, and networks.</li><li>Strong problem-solving abilities and user support skills.</li><li>Prior experience in IT support is an advantage.</li><li>Excellent communication skills and a collaborative mindset.</li><li>Must be a Native Hindi Speaker</li></ul>Pay: AED3,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>what is your current salary ?</li><li>what is your expected salary?</li><li>how many days of notice period ?</li><li>what is your nationality ?</li><li>how many years of experience in UAE ?</li><li>How many years of experience in total ?</li></ul>Work Location: In person

IT Support Engineer ( Hindi Speaker )

BlackStone eIT

<div>Job Purpose
The Technical Support Engineer is responsible for providing technical assistance and support related to computer systems, hardware, software, networks, and IT infrastructure. The role ensures the smooth operation of IT services by diagnosing and resolving technical issues while delivering excellent customer support. 
Requirements 
<ul><li>
Minimum 3 years of experience in IT Support, Technical Support, Service Desk, or Infrastructure Support roles.</li><li>
Provide first and second-level technical support for end users.</li><li>
Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT equipment.</li><li>
Support Microsoft Windows operating systems and business applications.</li><li>
Manage user accounts, permissions, email accounts, and access rights.</li><li>
Troubleshoot network connectivity issues including LAN, WAN, Wi-Fi, VPN, DNS, and DHCP.</li><li>
Monitor and maintain IT infrastructure, servers, and network devices.</li><li>
Install software updates, security patches, and operating system upgrades.</li><li>
Respond to service requests and incidents through the ticketing system within defined SLAs.</li><li>
Escalate complex technical issues to senior engineers or vendors when required.</li><li>
Support virtualization environments such as VMware and Hyper-V.</li><li>
Assist with backup, recovery, and disaster recovery procedures.</li><li>
Maintain accurate records of incidents, solutions, and asset inventory.</li><li>
Support cybersecurity initiatives by implementing security policies and best practices.</li><li>
Prepare technical documentation, user guides, and knowledge base articles.</li><li>
Coordinate with third-party vendors for hardware repairs and software support.</li><li><ul><li>
Strong knowledge of Windows 10/11 and Windows Server environments.</li><li>
Experience with Active Directory and Microsoft 365 administration.</li><li>
Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN).</li><li>
Experience supporting routers, switches, firewalls, and wireless networks.</li><li>
Knowledge of virtualization technologies such as VMware or Hyper-V.</li><li>
Familiarity with backup solutions and disaster recovery concepts.</li><li>
Experience using ITSM or ticketing systems.</li><li>
Basic understanding of cybersecurity principles and endpoint protection.</li></ul></li></ul></div>

Senior Support engineer (Help Disk)

Explore 942+ Support engineer in Dubai this July. Find roles across top companies and apply now to boost your career.

942 support engineer jobs In Dubai

IT Support Engineer

Support Engineer

IT Support Engineer

Senior Construction Support Engineer

SOFTWARE SUPPORT ENGINEER

IT Support Engineer ( Hindi Speaker )

Senior Support engineer (Help Disk)