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inside sales engineer - security systems Jobs in Dubai

inside sales engineer - security systems

support engineer

<div>
 
 
 Company Overview:
 
 
 
 GMG is a global well-being company that retails, distributes, and manufactures a portfolio of leading international and home-grown brands across the sport, everyday goods, health and beauty, properties, and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG has established itself as a valued partner of choice for some of the world&rsquo;s most successful and respected brands in the well-being sector. Operating across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include well-known names such as Sun &amp; Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, Nike, Columbia, Converse, Timberland, Vans, Mama Sita&rsquo;s, and McCain.
 
 
 
 
 
 
 Role Summary:
 
 
 
 The Support Engineer will provide technical assistance and troubleshooting for end-users, ensuring the smooth operation of desktop, laptop, and peripheral systems. The role involves resolving hardware and software issues, managing user accounts, and maintaining IT assets and documentation. This position requires a customer-focused professional with strong problem-solving skills and a solid understanding of desktop support tools and technologies. The engineer will collaborate with IT teams to enhance system efficiency and provide a seamless user experience.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 End-User Support:
 
 <ul>
 <li>
 Provide on-site and remote support for desktop/laptop systems, printers, and other peripherals.
 </li>
 <li>
 Address user inquiries, troubleshoot technical issues, and resolve problems in a timely manner.
 </li>
 </ul>
 
 System Maintenance:
 
 <ul>
 <li>
 Perform regular system updates, software installations, and patches.
 </li>
 <li>
 Ensure anti-virus and endpoint security measures are active and up to date.
 </li>
 </ul>
 
 Troubleshooting and Repairs:
 
 <ul>
 <li>
 Diagnose and resolve hardware failures and software malfunctions.
 </li>
 <li>
 Coordinate with vendors for hardware replacements and warranty claims when required.
 </li>
 </ul>
 
 User Account Management:
 
 <ul>
 <li>
 Assist in managing user accounts, permissions, and access to resources in Active Directory or equivalent systems.
 </li>
 <li>
 Support on-boarding and off-boarding processes, ensuring proper IT setup for new and departing employees.
 </li>
 </ul>
 
 Documentation:
 
 <ul>
 <li>
 Maintain records of support tickets, troubleshooting steps, and resolutions.
 </li>
 <li>
 Document IT processes, FAQs, and guides for end-users.
 </li>
 </ul>
 
 IT Asset Management:
 
 <ul>
 <li>
 Track and maintain IT equipment inventory.
 </li>
 <li>
 Support asset deployment and reclamation as needed.
 </li>
 </ul>
 
 Collaboration:
 
 <ul>
 <li>
 Work closely with IT teams to address escalated issues and participate in IT projects.
 </li>
 <li>
 Provide training to users on basic IT processes and tools.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 2&ndash;3 years of experience in desktop support, IT helpdesk, or similar roles.
 </li>
 <li>
 Proficiency in Windows OS (7, 10, 11) and/or macOS troubleshooting.
 </li>
 <li>
 Basic networking knowledge (IP, DNS, DHCP, VPN).
 </li>
 <li>
 Familiarity with IT tools like ticketing systems, remote support tools, and monitoring software.
 </li>
 <li>
 Hands-on experience with Active Directory and Office 365 administration.
 </li>
 </ul>
</div>

Support Engineer

Noorka

<div>Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. This role is essential in ensuring the smooth operation of IT systems and providing reliable technical support to employees across the organization in a fast-paced logistics environment.

Key Responsibilities:
<ul>
<li>Provide first-level and second-level technical support for hardware, software, and network issues.</li>
<li>Install, configure, and maintain computer systems, printers, and related IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems in a timely manner.</li>
<li>Assist users with IT-related queries, ensuring minimal downtime and efficient solutions.</li>
<li>Maintain IT documentation, user manuals, and asset records.</li>
<li>Support network connectivity, email systems, and basic server administration tasks.</li>
<li>Coordinate with external vendors and service providers when required.</li>
<li>Ensure data security, backups, and compliance with company IT policies.</li>
</ul>
Qualifications:
<ul>
<li>Diploma or bachelor&rsquo;s degree in Information Technology or a related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar technical role.</li>
<li>Good knowledge of operating systems, networking fundamentals, and troubleshooting techniques.</li>
<li>Strong problem-solving skills and the ability to work independently.</li>
<li>Excellent communication skills and a customer-focused attitude.</li>
</ul>
Joining Noorka Logistics in Dubai as an IT Support Engineer offers an excellent opportunity to grow your technical expertise while supporting critical business operations. If you are dependable, technically proficient, and eager to contribute to a growing logistics company, we encourage you to apply.</div>

IT Support Engineer

Zahr Freighters

<div>Zahr Freighters, a leading logistics and freight solutions provider in Dubai, is seeking a skilled and proactive IT Support Engineer to join our team. This role is ideal for a tech-savvy professional who enjoys troubleshooting, maintaining IT systems, and ensuring seamless technology operations within a fast-paced logistics environment.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues</li>
<li>Install, configure, and maintain computer systems, servers, and office applications</li>
<li>Troubleshoot and resolve IT issues promptly to minimize downtime</li>
<li>Monitor system performance, security, and backups to ensure data protection</li>
<li>Assist employees with IT queries via phone, email, or in-person support</li>
<li>Maintain IT inventory, licenses, and documentation of IT assets</li>
<li>Implement IT policies, updates, and security protocols</li>
<li>Coordinate with external vendors and service providers for technical support when required</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li>
<li>2&ndash;4 years of experience as an IT Support Engineer or similar IT role</li>
<li>Strong knowledge of Windows, macOS, Linux, and networking concepts</li>
<li>Experience troubleshooting hardware, software, and office applications</li>
<li>Familiarity with IT security practices and data protection measures</li>
<li>Excellent problem-solving, organizational, and communication skills</li>
<li>Ability to manage multiple tasks independently and prioritize effectively</li>
</ul>
At Zahr Freighters, we recognize that reliable IT systems are crucial for smooth logistics operations. As our IT Support Engineer in Dubai, you will play a key role in ensuring seamless technology performance, supporting staff, and maintaining a secure IT environment. If you are passionate about technology and proactive problem-solving, we invite you to join our team.</div>

Vostok Trading LLC

We are looking for an IT Support Engineer to provide technical support and ensure smooth operation of our IT systems.Key Responsibilities<ul><li>Troubleshoot hardware, software, and network issues</li><li>Install, configure, and maintain computers, servers, and software</li><li>Monitor and maintain IT systems and network security</li><li>Assist users with technical problems and IT requests</li><li>Coordinate with vendors for IT procurement or maintenance</li></ul>Requirements<ul><li>Good knowledge of computers, networks, and servers</li><li>Problem-solving and troubleshooting skills</li><li>Experience with Windows, Linux, or networking is a plus</li></ul>Job Type: Full-timePay: AED2,000.00 - AED4,000.00 per month

Techmind Solutions LLC

Job Summary:The IT Support Engineer is responsible for providing technical assistance and support to end-users regarding hardware, software, and network-related issues. This role requires troubleshooting and resolving issues efficiently to ensure smooth business operations. Additionally, will manage and maintain Active Directory and Office 365 environments, performing regular updates and ensuring security protocols are followed.Key Responsibilities:<ul><li>Technical Support:</li><li>Provide first and second-level support to end-users for hardware, software, and network issues.</li><li>Respond to support tickets, phone calls, and emails to troubleshoot and resolve issues.</li><li>Install, configure, and maintain computer systems, including desktops, laptops, printers, and other peripherals.</li><li>Troubleshooting:</li><li>Diagnose and resolve hardware and software issues, including operating systems, application software, and network connectivity problems.</li><li>Perform root cause analysis for recurring issues and recommend permanent solutions.</li><li>System Maintenance:</li><li>Perform regular system updates, patches, and maintenance tasks.</li><li>Ensure antivirus software and other security tools are up-to-date.</li><li>Manage user accounts, permissions, and access rights using Active Directory.</li><li>Office 365 Management:</li><li>Administer and manage Office 365 environment, including user account setup, license management, and troubleshooting issues related to Office 365 applications.</li><li>Support end-users with Office 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Documentation and Reporting:</li><li>Maintain accurate records of all support requests and resolutions.</li><li>Document processes, procedures, and solutions for common issues.</li><li>Generate reports on support activity and system performance as required.</li><li>User Training and Support:</li><li>Provide training and guidance to end-users on software applications, tools, and best practices.</li><li>Develop and update user manuals and training materials.</li><li>Collaboration:</li><li>Work closely with other IT team members to address complex issues and implement new technologies.</li><li>Assist in IT projects, such as system upgrades, migrations, and new implementations.</li></ul>Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field (preferred).</li><li>Experience: 2+ years of experience in a desktop support or similar role.</li><li>Certifications: CompTIA A+, Microsoft Certified Professional (MCP), or equivalent certifications are advantageous.</li></ul>Skills and Competencies:<ul><li>Strong knowledge of Windows and macOS operating systems.</li><li>Familiarity with networking concepts and troubleshooting (TCP/IP, DNS, DHCP).</li><li>Proficiency in using and supporting Microsoft Office Suite and other common software applications.</li><li>Experience managing and troubleshooting Active Directory and Office 365 environments.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>High attention to detail and organizational skills.</li><li>Ability to manage multiple tasks and priorities effectively.</li></ul>If you are a proactive and skilled IT Engineer with a passion for creating secure and efficient network infrastructures, we invite you to apply and become a valuable member of our team at Techmind Solutions LLC.Job Types: Full-time, PermanentPay: AED3,000.00 - AED3,500.00 per monthExperience:<ul><li>IT Support: 2 years (Preferred)</li></ul>

Asasi Dubai

Immediate HiringWe are looking for a skilled and customer-focused IT Support Engineer to join our team. In this role, you will provide technical assistance to employees, troubleshoot hardware and software issues, and support the delivery of reliable IT services across the organization.Key Responsibilities<ul><li>Provide Level 1/2 technical support to end users via ticketing system, email, chat, and in person</li><li>Install, configure, and maintain hardware (laptops, desktops, printers, mobile devices)</li><li>Troubleshoot Windows/macOS/Linux OS issues</li><li>Support productivity tools such as Microsoft 365, Google Workspace, VPN, VMware, shophos and collaboration apps</li><li>Manage user accounts, permissions, and security settings in Active Directory/Azure AD</li><li>Assist with network troubleshooting (Wi-Fi, switches, routers, server, connectivity issues)</li><li>Maintain IT asset inventory and ensure timely patching and updates</li><li>Document solutions, create knowledge base articles, and improve support processes</li><li>Collaborate with IT teams to implement new technologies and improvements</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per yearApplication Deadline: 15/12/2025 Expected Start Date: 15/12/2025

Hikvision MEA

<div>
 
 
 
 About Us:
 
 
 
 
 At Hikvision, our vision is to &ldquo;Empower vision for the security and sustainable growth of the world&rdquo;. We are committed to explore innovative way to better, perceive and understand the world, and our core values are customer focused, value oriented, integrity and pursuit of excellence. These principles guide our daily actions and foster a culture of innovation, collaboration, inclusivity.
 
 
 
 
 
 
 
 Be part of a team that is making a difference.
 
 
 
 <ol>
 <li>
 
 Leadership
 
 : Our leaders are not just executives; they are mentors and advocates for professional growth. They are committed to creating a culture where every team member can thrive and contribute to our shared success.
 </li>
 <li>
 
 Culture
 
 : At Hikvision, we pride ourselves on fostering an inclusive and diverse culture where everyone feels valued and respected. Our team is composed of talented individuals from multiple nationalities, bringing together a rich tapestry of perspectives and ideas. This diversity drives our innovation and creativity, making us stronger as we collaborate to achieve our common goals. We believe that when people from different backgrounds come together, we can create something truly extraordinary.
 </li>
 <li>
 
 Benefits
 
 : We offer a comprehensive benefits package that includes family health insurance, flexible working hours, professional development opportunities.
 </li>
 </ol>
 
 
 
 
 
 
 Your Role:
 
 
 
 
 As a Technical Support Engineer, you will have below key responsibilities.
 
 
 
 
 <ul>
 <li>
 Provide on-site operational support, resolving users' daily issues, responding to training and feature demonstration requests, conducting system inspections, generating inspection reports, and offering rectification suggestions.
 </li>
 <li>
 Support project delivery, including simple system deployments, debugging and troubleshooting for complex project field cameras, risk control, and ensuring the system meets user requirements.
 </li>
 <li>
 Assist in POC (Proof of Concept) activities, resolving issues during the POC process, understanding user needs, and ensuring optimal POC performance.
 </li>
 <li>
 Test new products, conduct team training sessions, and prepare product reports.
 </li>
 <li>
 Handle daily issues to ensure user satisfaction.
 </li>
 <li>
 Support marketing activities, including equipment installation and debugging
 </li>
 </ul>
 
 
 
 
 
 
 What We're Looking for:
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or above in computer science, electronics, communications, or related fields, with fluency in English (listening, speaking, reading, and writing) as a working language.
 </li>
 <li>
 At least 3 years of experience as a delivery or operations engineer in the security industry, familiar with CCTV, access control systems, intercom systems, traffic, parking systems, or other security-related systems and products.
 </li>
 <li>
 Project management experience and SIRA certification are preferred.
 </li>
 <li>
 Basic knowledge of networking and operating systems.
 </li>
 <li>
 Strong learning ability and enthusiasm for new products and technologies.
 </li>
 <li>
 Excellent documentation skills, communication abilities, and a strong service mindset.
 </li>
 <li>
 Responsible, passionate, meticulous, detail-oriented, and hardworking.
 </li>
 <li>
 Possesses a valid driver&rsquo;s license.
 </li>
 </ul>
 
 
 
 
 
 
 Join us:
 
 
 
 
 If you are passionate about Information technology and security system and want to work in an environment where you can grow and make an impact, we would love to hear from you.
 
</div>

Technical Support Engineer

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