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Chadwell Supply

<div>
 
 
 
 
 Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.
 
 
 
 
 
 
 
 
 We are proud to have been named the&nbsp;
 
 National Apartment Association's 2025 Top Employer in the Supplier Category.&nbsp;
 
 
 
 
 
 
 
 
 
 Benefits that drive themselves:
 
 
 
 
 <ul>
 <li>
 
 
 
 Competitive Pay of
 
 $20.00/Hour!
 
 
 
 
 </li>
 <li>
 
 
 
 
 Full Time, Monday-Friday, 8:30am - 5:30pm.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Paid Holidays Off and No Weekends!
 
 
 
 
 </li>
 <li>
 
 
 
 
 We offer full benefits such as medical, dental, vision, life insurance, disability, 401K, 104 hours of paid time off accruals, complimentary gym access, meal prep services, and&nbsp;much more!
 
 
 
 
 </li>
 <li>
 
 
 
 
 Employee discount program.
 
 
 
 
 </li>
 <li>
 
 
 
 Long-Term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29&nbsp;Branches across the Country.
 
 
 
 </li>
 <li>
 
 
 Named Top 100&nbsp;Companies in Tampa Bay 2019, 2020, 2021, 2022, 2023, 2024,&nbsp;and 2025!
 
 
 </li>
 </ul>
 
 
 
 
 
 Overview:
 
 
 
 
 
 
 
 
 The Chadwell Supply Corporate Logistics Support Specialist supports the Logistics network of Chadwell Supply, including the distribution resources for the transportation of goods and materials from and between Chadwell Supply distribution facilities, customers, and vendors. The Corporate Logistics Support Specialist is responsible to be knowledgeable of all Chadwell Supply distribution and logistics needs associated with the Chadwell Supply distribution network and support various aspects of those resources as assigned. The Corporate Logistics Support Specialist will be assigned general duties and specific specialist duties associated with the support of all aspects of the Chadwell Supply distribution and logistic network resources, processes, and requirements necessary to achieve an efficient, productive, and profitable delivery and logistics system.
 
 
 
 
 
 
 
 What you will need:
 
 
 
 
 <ul>
 <li>
 
 
 Be a minimum of 25 years of age.
 
 
 </li>
 <li>
 
 
 Pass all pre-employment, background check and drug testing.
 
 
 </li>
 <li>
 
 
 Have good interpersonal skills and be able to effectively communicate with vendors, managers and coworkers.
 
 
 </li>
 <li>
 
 
 Have a valid driver&rsquo;s license in the state of his or her employment.
 
 
 </li>
 <li>
 
 
 Be in good physical condition and capable of climbing, standing, sitting, and walking for extended periods of time.
 
 
 </li>
 <li>
 
 
 Have previous distribution and logistics experience in logistics operations coordination and support.
 
 
 </li>
 <li>
 
 
 Be fluent in reading, writing, understanding, and communicating in English.
 
 
 </li>
 <li>
 
 
 Exceptional computer literacy and experience required for this position.
 
 
 </li>
 <li>
 
 
 High School Diploma or equivalent experience required.
 
 
 </li>
 </ul>
 
 
 
 
 How you will make an Impact:
 
 
 
 
 <ul>
 <li>
 
 
 Be friendly and courteous towards customers and vendors at all times.
 
 
 </li>
 <li>
 
 
 Be a vigilant, sincere, and responsible person.
 
 
 </li>
 <li>
 
 
 Be able to work in coordination with his or her supervisor and colleagues.
 
 
 </li>
 <li>
 
 
 Be prepared and flexible to perform associated and related job functions that are not specifically identified in this job description.
 
 
 </li>
 <li>
 
 
 Be able to lead and support multiple facets of the Chadwell Supply distribution and logistics network.
 
 
 </li>
 <li>
 
 
 Be able to learn new computer programs and processes within the Chadwell Supply operating system.
 
 
 </li>
 <li>
 
 
 Follow all Chadwell Supply policies, procedures, and guidelines.
 
 
 </li>
 <li>
 
 
 Support and maintain the Pacejet freight program in all Chadwell Supply distribution centers and branches and support the training of Chadwell branch operations employees on this system.
 
 
 </li>
 <li>
 
 
 Support the vehicle fuel and repairs and maintenance agreements with all corporate vendors for delivery logistics and requires regular invoice monitoring. Assists with and supports the reviews of the Chadwell Supply fleet maintenance invoices/reports and maintains the device list.
 
 
 </li>
 <li>
 
 
 Support and assist with the Chadwell Supply Branch Operations fuel card program, including fuel card replacement, user access and invoice reconciliation oversight.
 
 
 </li>
 <li>
 
 
 Assists and supports daily, weekly, monthly, and quarterly reporting and support for the LYTX system driver safety and coaching program to Chadwell Supply Regional Managers, Branch Managers, Branch Logistics Managers, Lead Drivers and Chadwell Supply senior management as requested and needed.
 
 
 </li>
 <li>
 
 
 Support and assist the monitoring of the corporate vehicle rental programs including the review and approval assistance of all rented vehicle invoices.
 
 
 </li>
 <li>
 
 
 Assist with and support all DOT, UCR, and all other government required filings, licenses, and registrations for the entire Chadwell Supply distribution network.
 
 
 </li>
 <li>
 
 
 Assist with and support Chadwell Supply Branch Managers and Lead Drivers with hands on training literature, and updates on any DOT or State transportation regulations.
 
 
 </li>
 <li>
 
 
 Assist with and Support reporting on all safety ratings, safety training, and insurance related accidents and losses and provide analysis for consistent company safety improvements.
 
 
 </li>
 <li>
 
 
 Negotiates rates, monitors, and communicates outside freight vendor contracts associated with the Chadwell Supply distribution network and supports Chadwell Supply Branch Managers to obtain the most cost effective and service-oriented freight carriers. Regular reviews of freight vendor invoices and assisting Operations Branch Managers with freight vendor options is part of the scope of this area of responsibility. This area of responsibility includes LTL, full truck, USPS, FED EX, and other freight vendor options for the entire distribution network.
 
 
 </li>
 <li>
 
 
 Support and assist with the purchase of all Chadwell Supply distribution delivery vehicles as needed and coordinate the decal lettering, delivery, vehicle registration and tags, and associated aspects of the Chadwell Supply delivery fleet to support the Branch Operations delivery vehicle needs.
 
 
 </li>
 <li>
 
 
 Supports and assists with the recording and tracking of freight invoices as allocated to Customer orders and assists with investigating freight expense discrepancies on orders and invoices and the review and analyze of variances between the estimated freight charges and the actual freight bills. Assists with entering all missing freight invoice amounts for third party shipments.
 
 
 </li>
 <li>
 
 
 &nbsp;Assist with and support the claim process for freight related complaints, and process damage, concealed damage, and loss claims for Chadwell Supply 3rd party shipments as required assisting all Branches and Distribution Centers. Communicates freight invoice discrepancies to the Chadwell Supply Corporate Accounts Payable department.
 
 
 </li>
 <li>
 
 
 Assist with and support fleet vehicle major milestone service record keeping, and send auto notifications to Chadwell Branch Managers, Lead drivers and Fleet Service providers for all Chadwell Supply fleet maintenance needs and repairs.
 
 
 </li>
 <li>
 
 
 Assist with and support the corporate fleet vehicle tracking and recording system (Fleetio) that documents vehicle repairs, odometer readings, and vehicle VIN number, year, make, model, and distribution center location. Quarterly reporting on fleet status will be required for this area of responsibility.
 
 
 </li>
 <li>
 
 
 Research and analyze inbound freight shipments from vendors to capture cost saving efficiencies where possible.
 
 
 </li>
 <li>
 
 
 Assist with and support all Chadwell Supply branches with resubmission of shipping documents.
 
 
 </li>
 <li>
 
 
 Assist with monitoring reports, analyzing quotes, and administer billing documents according to company policies and procedures.
 
 
 </li>
 <li>
 
 
 Assist all Chadwell supply departments with freight quote requests.
 
 
 </li>
 <li>
 
 
 Assist with and support the entering of all missing freight invoice amounts for third party shipments, investigating freight expense discrepancies on orders and invoices, and the review and analysis variances between the estimated freight charges and the actual freight bills.
 
 
 </li>
 <li>
 
 
 Assist Branch Operations with repair work with local shops on expedient repairs on an as need basis.
 
 
 </li>
 <li>
 
 
 Assist with and support Truckload and Transfer freight needs, drayage needs including researching new Drayage partners, and International Shipping needs.
 
 
 </li>
 <li>
 
 
 Assists with and supports the purchase of and installation coordination with all branch locations on any delivery truck equipment needs such as Backup Cameras, ELD, Comet Trackers, LYTX dash cameras, ELD devices, telematics, etc. and procure these Chadwell Fleet accessories and distribute as necessary. Assist with the maintenance and replacement of fleet telematics equipment.
 
 
 </li>
 <li>
 
 
 Assist with the training of Branch Managers, Branch Logistics Fleet Managers, Lead Drivers, and other branch operations personnel on fleet programs.
 
 
 </li>
 <li>
 
 
 Other duties as assigned.
 
 
 </li>
 </ul>
 
 
 
 
 
 What will set you apart:
 
 
 
 
 
 <ul>
 <li>
 
 
 Salespad&nbsp;knowledge is preferred.
 
 
 </li>
 <li>
 
 
 Shipping and fleet knowledge is a plus.
 
 
 </li>
 <li>
 
 Microsoft Office (Excel) Experience
 
 </li>
 </ul>
</div>

Support Specialist (Logistics)

Patient Engagement Advisors

Patient Engagement Advisors (PEA) is seeking a full time Logistics Transition Specialist to work onsite at AdventHealth Tampa and in local area while performing Logistics Courier duties Schedule: Monday - Friday, 9:00 AM - 5:30 PM onsite at AdventHealth Tampa and in local area while performing Logistics Courier duties PEA will provide vehicle for use of logistic courier duties only Purpose of Job The Logistics Transition Specialist plays a vital role in obtaining the goals of the vision/mission of PEA. To accomplish these goals, the Transition Specialist must exhibit empathy, innovation, collaboration, teamwork, passion, dedication to personal development, and a strong commitment to &ldquo;know the patient&rdquo;. The Logistics Transition Specialist is responsible for encouraging patients to play an active role in their patient care experience. These efforts occur during and after the patients&rsquo; hospital stay. The Transition Specialist will ensure the patient is provided services, educated on their discharge requirements (medications, patient follow-up care, nutrition, transportation, assistance programs, etc.), and equipped with the resources necessary to be successful in his/her next stage of care. The Logistics Transition Specialist is responsible for delivering medications, nutrition, product kits and other patient care related items as needed to home or another hospital locations for hand off. Position responsibilities of the Logistics Transition Specialist require access to Protected Health Information (PHI). Patient Engagement Advisors&rsquo; team members are expected to remain compliant with all confidentiality and security policies/procedures related to use, access, and disclosure of PHI. Essential Responsibilities This list of responsibilities is meant to be representative, not exhaustive. The individual in this position may perform additional or related duties as assigned. Patient Engagement / Care Coordination (Face-to-Face and Telephonic Patient Goals) Delivery of medication, nutrition product kits and other patient care related items as needed to the patient&rsquo;s home or another hospital location for hand off. Offers patient PEA services based on individual patient need (scheduled appointments, transportation, nutrition, medications, products). Collects and documents social determinants of health information for every patient to whom services are offered (to better understand patient needs and provide optimal services). Utilizes Countdown to Discharge (C2D) and other applications appropriately to document completed activities and fulfill patient needs Acknowledges/understands all C2D patient indicators (high risk, payer type, etc.) and coordinates action steps for improved outcomes Meets KPI &ldquo;Scheduled&rdquo; goals and ensures follow up appointments are documented in C2D Collects payments; complies with payment collection related policies and procedures Utilizes PEA software and assistance programs (coupons, vouchers, discount cards) to provide optimal savings/value for patient Takes action to facilitate available Generosity services including leveraging partnerships with community resources Ensures all patients are offered program services; utilizes missed patient reporting to provide services via phone call; provides exceptional care to every patient Actively participates in hospital-specific rounds/huddles to obtain critical information and contribute as a collaborative member of the clinical care team/hospitalists (ex-communicates available medication programs, unrealized referral opportunities, etc.) Executes daily workflow procedures to ensure KPI thresholds are met/exceeded; Tracks, Engages, Permission, and Serves expected number of patients Provides pick-up and delivery of prescriptions and medical supplies in an accurate and timely manner Ensures proper handling and storage of all medications and supplies Obtains signature of person receiving the delivery Meets productivity goals, as outlined by site leadership Submits one &ldquo;Wow Story&rdquo; based on PEA Leadership&rsquo;s requested intervals, to Supervisor describing exceptional patient care experience provided Pharmacy Operations / Logistics Courier Works with prescribing clinicians and pharmacists to ensure affordability and successful delivery of medications per Standard Operating Procedures Continuing Education &amp; Compliance Demonstrates compliance with PEA and hospital-specific policies and procedures. Maintains working knowledge of specified equipment, services, and supplies available to transitioning patients. Completes ongoing health system and PEA-required training. Maintains compliance with all PEA and health system security and privacy (physical and electronic) policies in all work settings (onsite, remote, virtual). Policies include and are not limited to: phishing attacks / emails, social engineering, password protections / management practices, etc. Qualifications and Requirements Education and Experience High School Education or equivalent required Must be 18 years old or older 6 months of pharmacy technician or 1 year of medical assistant or other healthcare / medical experience required Retail pharmacy experience strongly preferred Other related hospital experience will be considered Associates and/or Bachelor&rsquo;s degree will be considered in absence of healthcare experience Valid driver&rsquo;s license in the state of employment with a clean driving record Knowledge, Skills and Abilities Must have and maintain a valid driver's license and clean driving record Ability to work a flexible and/or rotating schedule, including, but not limited to, nights, weekends, and holidays. Team members may be required to work during inclement weather (as directed by PEA and facility guidelines) Excellent interpersonal skills; ability to connect with patients/families and multidisciplinary providers in order to build an environment of trust and collaboration Excellent communication skills allowing for optimal patient understanding and engagement Ability to manage multiple, complex patients and address diverse needs Participates in a culture that embraces creativity, productivity, communication, professionalism, and learning Ability to work in a fast paced, rapidly changing environment Creative problem-solving abilities; sound judgement and decision-making skills Consistently maintains a high-level of professionalism; positively reflects the PEA brand/organization, at all times, internally among our team and externally to patients and customers Computer Skills Intermediate computer skills required Web-based tools (including, but not limited to, point of sale, pharmacy information systems, and clinical/EMR systems) Ability to utilize / navigate applications on an iPad Salary range: $20.50-$22.00 About PEA: At Patient Engagement Advisors we&rsquo;re changing the way health care is delivered &ndash; one patient engagement at a time. If the opportunity to participate in influencing the future of healthcare captures your imagination, we would like to hear from you! Come join our growing team where we empower our team members to &quot;know the patient&quot; ultimately to improve the patient's experience and clinical outcome. PEA Honors and Awards: Recognized three years in a row as one of the fastest growing companies in America by Inc. Magazine. Awarded by The American Business Awards for technology innovation Recognized in &ldquo;Most Innovative Companies to Watch&rdquo; by Silicon Review Competitive salary and benefits (including Health, Dental, and Vision Insurance, Paid Time Off, 401k, Flex Spending Account, and more)

Logistics Transition Specialist

Inogen

<div>Description
Job Summary:
The Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs. The primary focus for the Support Specialist is to support the local Referral Development Manager (RDM). Allowing the RDM to shift their focus away from delivery and setup of Inogen provided equipment. This could include delivery and setup of Inogen provided equipment, delivery and pickup of testing equipment, reports, and documentation, and participating in sales activities.
Responsibilities (Specific tasks, duties, essential functions of the job)
Support Specialist I<ul><li>
Pick up and deliver respiratory equipment to patients in their homes or other specified locations such as hospitals or physician offices.</li><li>
Assemble, set up, inspect, and test equipment, and instruct patients and caregivers on basic operation and maintenance, in accordance with state licensing limitations.</li><li>
Thoroughly and efficiently gather customer information and fulfill customer needs, educate the customer where applicable to prevent the need for further contact and document interactions within their account.</li><li>
Maintain the highest level of quality in customer care while always acting in a professional and courteous manner.</li><li>
Complete paperwork relating to deliveries, pick-ups &amp; testing.</li><li>
Operate non-commercial vehicle carrying medical equipment.</li><li>
May be required to work after-hours and on an on-call basis. Including weekend and holiday coverage.</li><li>
Successfully complete all required safe driving programs, abide by applicable motor vehicle laws and ordinances, and always demonstrate safe driving practices throughout employment.</li><li>
Maintain valid licenses and endorsements required for the position.</li><li>
Facilitate credit card payments through company approved process.</li><li>
Other duties as assigned.</li><li>
Maintain regular and punctual attendance.</li><li>
Comply with all company policies and procedures.</li></ul>
Support Specialist II
In addition to items listed for RDM Support Specialist I, a RDM Support Specialist II, may also be responsible for the following.<ul><li>
Conduct equipment set-up both remotely and directly.</li><li>
Maintain a current calendar reflecting availability for patient appointments.</li></ul>
Support Specialist III
In addition to items listed for RDM Support Specialist II, a RDM Support Specialist III, may also be responsible for the following.<ul><li>
Conduct titration studies, both remotely and directly, completing required documentation accurately and completely within one hour per patient.</li><li>
Complete service calls, both remotely and directly, documenting activities and results in a timely manner.</li><li>
Other duties include acting as a clinical resource for completing clinical appointments.</li></ul>
Knowledge, Skills, and Abilities
<ul><li>Demonstrate skills required to instruct patients remotely and directly in the safe use of Inogen supplied equipment.</li><li>
Knowledge of the current technologies used in cardio-pulmonary disease treatments as they relate to Inogen provided services.</li><li>
Ability to work self-manage and work independently.</li><li>
Must have strong work ethic.</li><li>
Excellent oral and written communication skills required.
</li><li>Proficient in use of laptop and electronic tablet required.</li><li>
Attention to detail is required.
</li></ul>Qualifications (Experience and Education)<div><div><div>
Level I
Support Specialist I</div><div> 
<ul><li>
High School diploma or equivalent, required.</li></ul><ul><li>
1 year experience of home medical equipment delivery, required; oxygen therapy or respiratory related, preferred.
</li><li>Intermediate knowledge/proficiency in Microsoft Office, required.</li><li>
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.</li></ul></div></div><div><div> 
Level II
Support Specialist II</div><div> 
<ul><li>
State or National certification or licensure as one or more of the following required; Emergency Medical Technician (EMT), Advanced Medical Technician (AMT), Medical Assistant (MA), Certified Nursing Assistant (CNA), Nationally Registered Certified Medical Assistant (NRCNA), required.</li></ul><ul><li>
2 years&rsquo; experience in home medical equipment industry (oxygen therapy or respiratory), preferred.
</li><li>knowledge/proficiency in Microsoft Office, required.</li><li>
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.</li></ul></div></div><div><div> 
Level III
Support Specialist III</div><div> 
<ul><li>
Licensed or Registered Respiratory Therapist or registered Nurse, required.</li></ul><ul><li>
3 years&rsquo; experience of clinical services, home medical equipment industry (oxygen therapy or respiratory), preferred.
</li><li>Intermediate knowledge/proficiency in Microsoft Office, required.</li></ul><ul><li>
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.</li></ul></div></div></div> 

Disclaimer: 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 
 
Inogen assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $19.44 and $22.36 hourly. However, actual base salary if hired will be determined on an individualized basis and will be based on non-discriminatory factors, including as to individual skills, education, experience and market location. 
 
Inogen is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</div>

Part Time Support Specialist I

Kennedy/Jenks Consultants

Founded in 1919, KJ has always looked to the future. With a talented team of professionals and a culture of continuous improvement, we deliver exceptional engineering, environmental consulting, and construction management services, with a focus on innovation and sustainability. Using advanced analytics, technology, and tools, KJ improves designs, reduces risk, and finds better ways to deliver projects from planning through construction. KJ is at the forefront of developing sustainable solutions for clients, including green infrastructure design, strategies to reduce energy use and environmental impacts, award-winning water reuse projects, and efficient construction management practices that ensure quality, safety, and on-time delivery. We are known for our dedication to industry-leading client service and tailored solutions.
 
Kennedy Jenks is seeking an authentic, strategic communicator to join our Communications team as a Communications Specialist. In this role, you’ll collaborate with marketing, business support, and operations leaders to bring the Kennedy Jenks story to life—internally and externally. This position is ideal for a skilled storyteller who can translate complex, technical concepts into clear, compelling messages that resonate with diverse audiences. You’ll play a key role in shaping how we communicate across the organization and beyond. At Kennedy Jenks, employee-owners are empowered to be entrepreneurial, creative, and impactful. This role offers the opportunity to shape messaging that strengthens culture, supports strategic growth, and elevates our brand.
 
Key Responsibilities: 
<ul>
<li>Lead and contribute to the planning and execution of strategic communications initiatives</li>
<li>Translate complex, technical concepts into clear, engaging messaging for diverse audiences</li>
<li>Research, write, and publish compelling internal and external content across digital platforms</li>
<li>Develop content across formats, including social captions, intranet stories, press releases, executive communications, and email campaigns</li>
<li>Manage content and logistics for internal in-person, virtual, and hybrid meetings and events</li>
<li>Oversee the weekly all-staff newsletter and maintain fresh, relevant intranet content</li>
<li>Storyboard, script, and develop multimedia content, including videos and podcasts</li>
<li>Review and edit communications drafted by internal stakeholders to ensure alignment with company strategy, culture, and voice</li>
<li>Collaborate with marketing and graphics teams to create engaging multimedia assets</li>
<li>Leverage analytics and reporting to measure effectiveness and make data-informed improvements</li>
<li>Identify opportunities to enhance communication processes, workflows, and cross-functional collaboration</li>
</ul>
Qualifications: 
<ul>
<li>4–6 years of experience creating internal and external communications content</li>
<li>Experience working in the Architectural, Engineering or Construction industry required.</li>
<li>Exceptional writing and storytelling skills (portfolio required; journalistic experience a plus)</li>
<li>Demonstrated ability to distill complex information into clear, meaningful concepts</li>
<li>Experience developing and executing strategic communications plans</li>
<li>Strong project management and organizational skills with attention to detail</li>
<li>Ability to work independently while collaborating effectively across a remote, cross-functional team</li>
<li>Experience planning and executing in-person, hybrid, and virtual events</li>
<li>Strong understanding of communications trends and best practices</li>
<li>Proficiency in leveraging metrics and analytics to drive decision-making</li>
<li>Advanced proficiency in Microsoft Office Suite</li>
<li>Proficiency in Microsoft 365 tools (SharePoint, Stream, Teams)</li>
<li>Proficiency in Adobe Creative Cloud including Adobe Express preferred but not required.</li>
</ul>
This role can be located in any of KJ’s offices nationwide. KJ supports a healthy work-life balance and utilizes a hybrid model of home and office work to empower our people to thrive and achieve their full potential.
 
Salary range for this position is anticipated to be $60,000 to $90,000, and may vary based upon education, experience, qualifications, licensure/certifications and geographic location.
 
Benefits summary: Medical, dental, vision, life and disability insurance, 401k, bonus opportunities, tuition reimbursement, professional registration support, a competitive PTO and holiday plan, and other benefits and programs.
 
#LI-Hybrid
 
Kennedy Jenks is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law.

Communications Specialist

KTek Resourcing

<div>
 
 
 Who are we looking for?
 
 
 
 Roles will be focused on a very high level of Customer Support by helping in creation of account, migrating data from one platform to another, facilitate collection of documentations, triaging and back-office coordination in a well-known bank. Analyst will be responsible for supporting Client Service Transfer and process the request per defined bank guidelines and mandates. Ability to work in a team environment, highly goal oriented with excellent verbal and written communication and interact with internal stakeholders to identify and resolve any issues/ dependencies and track the activity to closure
 
 
 
 
 
 
 Experience
 
 : 5+ years of experience as a Junior Banker/Relationship Specialist or a thorough Call Center Professional having interacted and catered to high-net-worth client.
 
 
 
 
 
 Functional Skills:
 
 
 &middot; Play the role of a Relationship Specialist
 
 
 &middot; High-touch relationship management
 
 
 &middot; Create
 
 client conversation scripts
 
 , criteria and supplemental materials
 
 
 &middot; Perform
 
 client outreach (calls, email, meetings),
 
 coordination, and associated reporting and tracking
 
 
 &middot; Perform
 
 migration data entry for manual conversions
 
 including client entitlement set up and support
 
 
 &middot; Interact with Bank and clients to
 
 facilitate collection of documentation.
 
 
 
 &middot;
 
 Provide Level 1 triage and help desk coordination
 
 and post conversion support.
 
 
 &middot;
 
 Track surge support weekly
 
 and forecast monthly to help you determine ongoing surge support needs
 
 
 &middot;
 
 Provide information for client training
 
 team to create materials.
 
 
 &middot;
 
 Effectively utilize resources and make decisions based on sound business judgement
 
 
 
 Technical / Non-Technical Skills:
 
 
 &middot;
 
 Thorough knowledge and understanding of Banking and Financial Industry
 
 
 
 &middot;
 
 Exhibit critical thinking and a higher degree of negotiation and dispute resolution skills
 
 
 
 &middot;
 
 Demonstrate ability to simplify and communicate complex technical procedures
 
 
 
 &middot; Hands on approach mindset.
 
 
 &middot; Provide White Glove Service
 
 
 &middot; Strong English Speaking skills.
 
 
 &middot; Need strong analytical skills and ability to think laterally
 
 
 &middot; Attention to detail and proactive
 
 
 &middot;
 
 Strong communication and interpersonal skills (Written and Verbal)
 
 
 
 &middot; Effectively collaborates and communicates with to ensure client satisfaction
 
 
 &middot;
 
 Detail oriented, while still providing reliable and consistent results. Dependable problem-solving skills.
 
 
 
 &middot;
 
 Having any experience in migration activities will be preferred.
 
 
 
 
</div>

Customer Support Specialist

Natera

<div>
 TERRITORY: Tampa North
 
 
 We are currently looking for a
 
 Clinical Field Specialist (CFS)
 
 to join our Women's Health sales team!
 
 
 The CFS will increase revenue and drive market development through direct sales to individual MFMs and OB/GYNs. Support efforts include cultivating and maintaining key relationships, and creating and supporting a strategic business plan to grow revenue quickly. Support efforts will focus on currently marketed products and new product launches. In addition the CFS will provide clinical insight and educational support/training on the technical applications of company products. This role will provide technical training in a clinical and/or surgical environment.
 
 
 
 Primary Responsibilities
 
 
 
 <ul>
 <li>
 Increasing revenue and driving market development through direct sales to individual MFMs, Ob/Gyns and Genetic Counselors.
 </li>
 <li>
 Sales efforts include effective prospecting, cultivating and maintaining key relationships.
 </li>
 <li>
 Creating and implementing a strategic business plan to grow revenue quickly in your geography.
 </li>
 <li>
 Sales efforts will focus on currently marketed products and new product launches.
 </li>
 <li>
 Will play a critical role in the success of the organization.
 </li>
 <li>
 This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job
 </li>
 <li>
 Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
 </li>
 <li>
 Must maintain a current status on Natera training requirements.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 A Four-year university degree required in Bachelor of Science, Nursing or related healthcare field preferred.
 </li>
 <li>
 Minimum three years&rsquo; physician sales experience in diagnostic laboratory business (preferably in a genetics laboratory).
 </li>
 <li>
 Background in medical or biological sciences (clinical diagnostics preferred).
 </li>
 <li>
 Market knowledge and experience selling to OB/GYN or MFM strongly preferred.
 </li>
 <li>
 Proven track record of success in establishing new market and new products and increasing revenue quickly.
 </li>
 <li>
 Proficient in Microsoft PowerPoint and Excel; Gmail; SalesForce.com.
 
 
 </li>
 </ul>
 
 Knowledge, Skills, And Abilities
 
 
 
 <ul>
 <li>
 Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers.
 </li>
 <li>
 Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required.
 </li>
 <li>
 Will be exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to thinks strategically as well as execute tactically.
 </li>
 <li>
 Must act with a sense of urgency, with a focus on closing business.
 </li>
 <li>
 Have the ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving.
 </li>
 <li>
 Have a strong desire to work in a startup environment and must work independently with an internal drive to be successful.
 
 
 </li>
 </ul>
 
 The total on-target earnings (OTE) package includes a competitive base salary along with uncapped quarterly commissions. Beyond OTE, the compensation also features a car allowance and Restricted Stock Units (RSUs).
 
 
 
 The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
 
 
 Remote USA
 
 
 $165,000&mdash;$195,000 USD
 
 
 
 OUR OPPORTUNITY
 
 
 
 Natera&trade; is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women&rsquo;s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
 
 
 The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you&rsquo;ll work hard and grow quickly. Working alongside the elite of the industry, you&rsquo;ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
 
 
 
 What We Offer
 
 
 
 Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
 
 
 For more information, visit www.natera.com.
 
 
 Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
 
 
 All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
 
 
 
 If you are based in California, we encourage you to read this important information for California residents.
 
 
 
 Link: https://www.natera.com/notice-of-data-collection-california-residents/
 
 
 Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
 
 
 
 For More Information
 
 
 
 <ul>
 <li>
 BBB announcement on job scams
 </li>
 <li>
 FBI Cyber Crime resource page
 </li>
 </ul>
</div>

Clinical Field Specialist

Family First Homecare

<div>About Family First
Family First Homecare provides exceptional homecare services to children with life-long health conditions. We live by our values of telling the truth, owning the details, and raising the bar, working hard to make your job an experience that you enjoy every day. Family First gives you the support you need to do your best work and provide exceptional one-on-one care to your patients in the comfort of their homes. Join us become a part of our family and the families you care for.<div>
The Software &amp; Application Support Specialist supports Family First Home Care&rsquo;s mission by ensuring reliable, secure, and user-friendly software systems that enable our teams to focus on delivering exceptional care. This role provides Tier 1 (first level, front line) application support across multiple business systems, combining strong technical troubleshooting skills with a customer-first mindset. The Specialist plays a key role in system adoption, day-to-day support, and continuous improvement of enterprise and department-specific applications.</div><div> 
KEY RESPONSIBILITIES</div><div><ul><li>
Serve as the first point of contact for software and application support requests through the company&rsquo;s ticketing system (Desk365).</li></ul></div><div><ul><li>
Troubleshoot and resolve Tier 1 issues; document actions clearly and escalate efficiently when higher-level support is required.</li></ul></div><div><ul><li>
Manage and track support tickets in alignment with service level agreements (SLAs), ensuring timely response and resolution.</li></ul></div><div><ul><li>
Collaborate with advanced technical support, vendors, and cross-functional teams to share detailed issue information, assist with resolutions, and support system-related projects and implementations.</li></ul></div><div><ul><li>
Act as the primary support contact for assigned business systems by providing advanced user support, assisting with configurations, coordinating updates, and maintaining clear documentation.</li></ul></div><div><ul><li>
Promote secure system use by monitoring access permissions, following security protocols, and reporting potential risks or incidents, including HIPAA and regulatory compliance concerns.</li></ul></div><div><ul><li>
Support software implementations, enhancements, and testing efforts to ensure smooth rollouts and minimal disruption to operations.</li></ul></div><div><ul><li>
Maintain and enhance the software knowledge base, including FAQs and user guides, to support self-service and consistent system use.</li></ul></div><div><ul><li>
Assist with system audits, compliance reviews, and documentation to support organizational and regulatory requirements.</li></ul></div><div><ul><li>
Support incident response during system outages, ensuring accurate communication, documentation, and follow-up.</li></ul></div><div><ul><li>
Stay current on software updates, features, and emerging tools to anticipate impacts on workflows and user experience.</li></ul></div><div><ul><li>
Communicate professionally and effectively with team members across clinical, operational, and administrative departments.</li></ul></div><div><ul><li>
Partner with business units to understand system usage, identify improvement opportunities, and enhance workflows that support patient care and operational efficiency.</li></ul></div><div><ul><li>
Participate in ongoing learning and development to remain current with company systems, best practices, and evolving technologies.</li></ul></div><div><ul><li>
Support organizational initiatives and projects as assigned, contributing technical insight and follow-through.</li></ul></div><div><ul><li>
Assist with the adoption and responsible use of AI and emerging technologies to improve workflows, strengthen user support, and increase system efficiency.</li></ul></div><div>
EDUCATION &amp; EXPERIENCE</div><div><ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, Business Systems, or a related field preferred; equivalent relevant professional experience will also be considered.</li></ul></div><div><ul><li>
2+ years of experience in a healthcare or business environment preferred.</li></ul></div><div><ul><li>
Experience with operational support activities and/or supporting enterprise and departmental software systems including implementations and enhancements.</li></ul></div><div><ul><li>
Strong troubleshooting, analytical, and problem-solving skills.</li></ul></div><div><ul><li>
Working knowledge of data security, access control, and compliance requirements; HIPAA familiarity preferred.</li></ul></div><div><ul><li>
Excellent written and verbal communication skills with a strong customer-service orientation.</li></ul></div><div><ul><li>
Ability to manage multiple priorities while maintaining attention to detail.</li></ul></div><div><ul><li>
Familiarity with application support and issue-tracking best practices.</li></ul></div><div><ul><li>
Proactive, resourceful, and comfortable working independently and collaboratively.</li></ul></div><div>
WORKING CONDITIONS/EQUIPMENT USE</div><div><ul><li><h3 class="jobSectionHeader">
Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions.</h3></li></ul></div><div><ul><li><h3 class="jobSectionHeader">
Valid driver license with proof of insurance</h3></li></ul></div><div><ul><li><h3 class="jobSectionHeader">
Must be able to lift up to fifteen (15) pounds</h3></li></ul></div><div><ul><li><h3 class="jobSectionHeader">
Frequent use of office machines to include telephone, computer, and printer</h3></li></ul></div><div><ul><li><h3 class="jobSectionHeader">
Ability to travel up to 10% as needed</h3></li></ul></div>
#FFCLIN
https://info.flclearinghouse.com/
Family First HomeCare, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status, or any other characteristic protected by federal, state, or local law. Family First HomeCare complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div>

Software & Application Support Specialist

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