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systems administrator

Urban Land Institute

<div>
 The Urban Land Institute (ULI) is a 501(c)(3) nonprofit research and education organization supported by its members. Founded in 1936, the Institute has more than 48,000 members worldwide representing the entire spectrum of land use and real estate development disciplines, working in private enterprise and public service. As the preeminent, multidisciplinary real estate forum, ULI facilitates the open exchange of ideas, information, and experience among local, regional, national, and international industry leaders and policy makers dedicated to creating better places. The mission of ULI is to shape the future of the built environment for transformative impact in communities worldwide.
 <br/>
 <br/>
 <strong>
  POSITION SUMMARY:
  <br/>
  <br/>
 </strong>
 This role is the primary day-to-day IT support contact for ULI staff. The Junior Systems Administrator serves as the frontline helpdesk and triage point, resolving common technical issues, coordinating tickets, and ensuring staff receive clear and friendly technology support.
 <br/>
 <br/>
 While the role includes exposure to Azure and enterprise systems, success is driven by organization, communication, and customer service skills. This position is ideal for an early-career IT professional who enjoys helping people and wants to grow into systems administration over time.
 <br/>
 <br/>
 <strong>
  ESSENTIAL RESPONSIBILITIES:
  <br/>
  <br/>
 </strong>
 <strong>
  Frontline Support &amp; Staff Interaction
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide frontline technical support to ULI staff via ServiceNow, ensuring tickets are documented, prioritized, and resolved in a timely manner.
  </li>
  <li>
   Serve as a visible, in-office IT presence and trusted point of contact for staff support needs.
  </li>
  <li>
   Troubleshoot and resolve common hardware and software issues (laptops, monitors, docking stations, printers, conference rooms).
  </li>
  <li>
   Provide onsite IT support for major ULI regional meetings and events as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Onboarding, Access &amp; Daily IT Operations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provision and deprovision user accounts, equipment, and access during onboarding and offboarding, including:
  </li>
  <ul>
   <li>
    Active Directory and Azure Active Directory
   </li>
   <li>
    Microsoft 365 and Single Sign-On (SSO)
   </li>
  </ul>
  <li>
   Manage the lifecycle of Dell and Apple laptops, including imaging, deployment, troubleshooting, and retirement.
  </li>
  <li>
   Assist with new-hire IT orientation and occasional staff training sessions.
  </li>
  <li>
   Maintain user-facing documentation and contribute to staff training materials.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Coordination &amp; Team Collaboration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate and triage requests to appropriate IT teams and specialists when escalation is required.
  </li>
  <li>
   Work with Network Administrators to ensure laptops are patched, secure, and operating effectively using Intune or similar tools.
  </li>
  <li>
   Coordinate with technology vendors and consultants as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Systems Exposure &amp; Technical Development
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist with administration and maintenance of ULI&rsquo;s Microsoft Azure environment, including virtual machines and storage.
  </li>
  <li>
   Support backup and recovery processes under guidance from senior IT staff.
  </li>
  <li>
   Assist the Network Security Engineer with investigating and responding to security alerts and incidents.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Supervisory Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   May coordinate or oversee work performed by external consultants
  </li>
  <li>
   No direct staff supervision.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Internal Relationships
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Works closely with staff across all ULI departments, regional offices, district councils, and national councils.
  </li>
  <li>
   Collaborates daily with members of the global IT team.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  External Relationships
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Technology vendors
  </li>
  <li>
   Technology consultants
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  MINIMUM QUALIFICATIONS:
  <br/>
  <br/>
 </strong>
 <strong>
  Technical Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Working knowledge of:
  </li>
  <ul>
   <li>
    Windows 10/11
   </li>
   <li>
    macOS and iOS
   </li>
   <li>
    Microsoft 365 applications
   </li>
   <li>
    Active Directory and Azure Active Directory
   </li>
   <li>
    Exposure to cloud platforms (Azure, AWS, or Google Workspace) preferred but not required
   </li>
  </ul>
  <li>
   Experience with:
  </li>
  <ul>
   <li>
    ServiceNow or a comparable IT service management platform
   </li>
   <li>
    Microsoft Intune or similar device management tools
   </li>
  </ul>
  <li>
   Proven ability to troubleshoot common hardware and software issues on both Windows and Mac systems.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Professional Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong interpersonal and customer-service skills; comfortable being the &ldquo;face of IT.&rdquo;
  </li>
  <li>
   Clear verbal and written communication skills.
  </li>
  <li>
   Demonstrated ability to organize and prioritize multiple requests in a fast-paced support environment
  </li>
  <li>
   Ability to manage multiple priorities and adapt to changing demands.
  </li>
  <li>
   Comfortable working independently while collaborating as part of a global team.
  </li>
  <li>
   Maintains professionalism in high-volume or high-pressure situations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Approximately 1&ndash;3 years of IT support experience or equivalent hands-on experience providing technical support.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PREFERRED QUALIFICATIONS:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with SolarWinds or similar monitoring software.
  </li>
  <li>
   Technology certifications are a plus (CompTIA, Microsoft, Cisco)
  </li>
  <li>
   Bachelor&rsquo;s degree or equivalent work experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  WORKING CONDITIONS:
  <br/>
  <br/>
 </strong>
 The Urban Land Institute (ULI) is committed to shaping the future of the built environment for transformative impact in communities worldwide, and we embrace our core values of integrity, collaboration, inclusion, and excellence in service to our members. In alignment with the Board of Directors&rsquo; strong commitment to in-person collaboration, our roles require regular on-site presence to foster teamwork, innovation, and organizational effectiveness. ULI&rsquo;s primary workplace remains its offices, where in-person collaboration supports our mission and service to members.
 <br/>
 <br/>
 <strong>
  COMPENSATION:
  <br/>
  <br/>
 </strong>
 The salary range for this position is $55,781 to $66,625. Actual compensation will be based on experience, education, skills, and other job-related factors. This role is part of ULI&rsquo;s comprehensive compensation package, which includes competitive benefits.
 <br/>
 <br/>
 <strong>
  APPLICATION INSTRUCTIONS:
  <br/>
  <br/>
 </strong>
 ULI has a robust benefits package that includes health, dental, and life insurance; vacation leave; and a retirement plan. Compensation is commensurate with experience. For more information, click here .
 <br/>
 <br/>
 To apply, please follow the link below. Please submit a r&eacute;sum&eacute; and a letter of interest.
 <br/>
 <br/>
 ULI is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion/creed, sex, national origin, disability, genetic information, pregnancy, veteran or active military status, non-citizenship or citizenship status, arrest or conviction record, credit history, salary history, caregiver status, sexual orientation, gender identity, marital or partnership status, familial status, unemployment status, status as a victim of domestic violence or sexual violence, or any other status protected by applicable law.
 <br/>
 <br/>
 EOE/m/f/d/v. No relocation reimbursement is offered at this time.
</div>


Junior Systems Administrator

Tenax technologies

<div><p>TENAX has openings for Information Technology support services for the Office of Naval Intelligence. These are onite, full time positions requiring Top Secrect / SCI clearances, and IT certifications.</p><p></p><p><br>
The Network and related Mission Systems Administrator installs, configures, and supports mission systems within the local area network (LAN), wide area network (WAN), and/or Internet systems or a segment of a network system. This shall include cloud and hybrid enterprise systems. In relation to enterprise systems support, this position would only manage the environment and make sure it can connect to the WAN. Monitor network to ensure system availability to all users and perform necessary maintenance to support operational availability. Monitor and</p>
<p>
test mission system application to ensure site performance and operations without interruption. Assist in overall systems modeling, analysis, planning, and coordination between network and data communications hardware and software.</p><p></p><p><br>
Required Qualifications</p>
<ul>
<li>An active TS clearance with eligibility for TS/SCI is required.</li>
<li>Have minimum of three years of experience managing and maintaining an operational network<br>
</li>
<li>IAT LeveL II/Level III Certification</li>
</ul>
<p>Desired Qualifications</p>
<ul>
<li>Have a Bachelor&rsquo;s degree in systems engineering, software engineering, computer science, information technology/systems or equivalent.</li>
<li>Minimum 5-8 years of experience with Network/System Administration</li>
<li>Cisco Certified Network Professional (CCNP) or another network</li>
<li>Three or more years of experience with network testing and troubleshooting</li></ul></div><p></p>

Network and Computer Systems Administrator

Akima

<div>Company Overview:<p></p><p><b><br>
Work Where it Matters</b></p><p>
Akima Mission Optimization (AMO), an Akima company, is not just another federal logistics contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
</p><p>At AMO, the work you do every day makes a difference in the lives of our 15,000 I&ntilde;upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
</p><p><b>For our shareholders</b>, AMO provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.</p><p><b>
For our government customers</b>, AMO delivers innovative administrative support services that streamline operations, and enhance productivity.</p><p><b>
As an AMO employee</b>, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.</p>
Description:
<div>
AMO, an Akima company, is looking to add for a Tier 2 IT System Admin<b> </b>with a Top-Secret clearance to the team in Summerville, SC. This full-time position will support the Naval Information Warfare Center (NIWC) Atlantic Research, Development, Test &amp; Evaluation (RDT&amp;E) network as a Tier 2 IT System Administrator providing advanced desktop and systems support for network-connected and standalone laboratory environments.</div><div></div><div><br>
This role supports Windows domain administration, virtual machine deployments, endpoint infrastructure, STIG implementation, and continuous monitoring activities within secure DoD lab environments. The Tier 2 IT System Administrator serves as an escalation point beyond Tier 1 and works closely with engineers and cybersecurity personnel to ensure operational reliability and compliance.
</div>Responsibilities:
<div>
Responsible for the overall systems infrastructure including engineering, implementation and integration, and technical services and support. Designs, implements, installs, maintains, and administers infrastructures including hardware, software, and various configurations. Monitors overall performance to proactively identify potential issues and tune appropriately. Performs root cause analysis on failed components and implements corrective measures. Works with others to establish and improve processes and procedures</div><h3 class="jobSectionHeader"><b>
Systems &amp; Desktop Administration</b></h3><ul><li><div>
Assist in management of a Windows domain environment.</div></li><li><div>
Support desktop operations and troubleshooting in RDT&amp;E lab environments.</div></li><li><div>
Perform virtual machine builds and deployments in support of system integration.</div></li><li><div>
Install, configure, and maintain external workstation hardware and authorized software.</div></li><li><div>
Perform server/workstation installations and technology refreshes.</div></li><li><div>
Diagnose and resolve hardware and software issues.</div></li><li><div>
Perform system upgrades as required.</div></li></ul><h3 class="jobSectionHeader"><b>
Infrastructure &amp; Endpoint Support</b></h3><ul><li><div>
Maintain IT infrastructure end-point devices including:</div><ul><li><div>
Workstations and laptops.</div></li><li><div>
Printers.</div></li><li><div>
Desk and mobile phones.</div></li><li><div>
Audio/visual equipment.</div></li></ul></li><li><div>
Maintain end-point data backups and ensure data integrity.</div></li><li><div>
Participate in the patch management process.</div></li><li><div>
Support configuration management activities.</div></li></ul><h3 class="jobSectionHeader"><b>
Cybersecurity &amp; Compliance Support</b></h3><ul><li><div>
Support tracking and implementation of Security Technical Implementation Guidelines (STIGs).</div></li><li><div>
Assist in RMF artifact development and continuous monitoring activities.</div></li><li><div>
Ensure systems align with DoD cybersecurity standards.</div></li></ul><h3 class="jobSectionHeader"><b>
Collaboration &amp; Documentation</b></h3><ul><li><div>
Work with a team supporting network-connected and standalone RDT&amp;E laboratories.</div></li><li><div>
Create and maintain technical documentation.</div></li><li><div>
Lead and assist with projects as needed.</div></li><li><div>
Utilize tools including:</div><ul><li><div>
MS Teams.</div></li><li><div>
ServiceNow.</div></li><li><div>
Active Directory.</div></li><li><div>
Microsoft Endpoint Configuration Manager (MECM).</div></li></ul></li></ul>
Qualifications:
<ul><li>Active Top Secret Clearance.</li><li><div>
Master&rsquo;s level degree in any engineering discipline.</div></li><li><div>
7 years of experience performing Systems Administration taskings.</div></li><li><div>
Experience supporting Windows domain environments.</div></li><li><div>
Experience with virtual machine deployments.</div></li><li><div>
Experience with patching and configuration management.</div></li><li><div>
Familiarity with STIG implementation and DoD cybersecurity practices.</div></li><li><div>
Strong troubleshooting and analytical skills.</div></li><li><div>
Ability to work independently and as part of a team.</div></li></ul><h2 class="jobSectionHeader"><b>
Desired Certifications / Training</b></h2><ul><li><div>
Windows 11 (Udemy or equivalent training).</div></li><li><div>
Red Hat Linux System Administration (Udemy or equivalent training).</div></li><li><div>
Mac OS Jamf (Udemy or equivalent training).</div></li><li><div>
DCWF Windows System Administrator (40 hours) &ndash; Cyber Exchange/JKO.</div></li></ul>
Job ID: 2026-21936 Work Type: On-Site</div>

Tier 2 IT System Administrator (Active Top Secret Clearance)

BAE Systems USA

<div><b>Job Description
</b><br>
The Network Engineer's primary duties include SolarWinds design, management, and configuration to maintain, monitor, and troubleshoot very complex IT networks. Will assist government users in system problem diagnosis and troubleshooting, collection of problem information, and recommendation of fixes. Participates in the daily activities of configuration and operation of customer IT networked systems. Provides quality assurance and operational reporting requirements. Will configure and test new technology, enhance current systems, and pioneer technology for new systems, work with cable fabrication, and troubleshoot communication lines and equipment.
<br>
<br>
Specifically, the selected candidate will work closely with military personnel for the operations and maintenance (O&amp;M), install, testing and training of communication systems. Will perform in rack, cabinet, cable support system, and general telecommunications equipment mounting and terminate coaxial, Cat-6 UTP, multi-mode fiber, single mode fiber, and any other connection required in the support of telecommunications systems. Will troubleshoot end connectivity to distant end and remote locations and attached network devices and monitor Local and Wide Area Networks to include transport links, layer 1 and layer 2 network devices. Perform trend analysis on circuits, network devices and server infrastructure and will use a ticketing system to report network outages to local work centers and track status of the outage until restoration has occurred.<br>
<br>
Will design and install new cabling, equipment, and associated hardware and software to extend and/or enhance existing services. Monitor statuses and alert systems necessary to provide real time network availability to include remote applications and hardware necessary to monitor and communicate with remote sites as required.<br>
<br>
Will provide end-to-end support equipment and services, including instrument placement, infrastructure and other required services to provide telecommunications related connectivity within and external to the customer.<br>
<br>
This position is located in Washington DC. There is no relocation assistance available for this position. Applicants must be currently residing in or state willingness to relocate self to Washington DC or surrounding areas.<br>
<br>
<b>Required Education, Experience, &amp; Skills
</b><br>
<div>High school diploma and a minimum of 12 years of direct experience with telecommunications, integration design, installation, and support<br>
Current SSBI/T5 adjudicated within the past three years (must be able to pass additional access screenings<br>
SolarWinds Certified Professional (SCP) certification<br>
Experienced with SolarWInds Architecture Infrastructure, Network Configuration Management (NCM), SolarWinds Certified Systems Administrator (SAM)<br>
<br>
Certifications in accordance with DOD 8570 instruction<ul><li>
Security +</li><li>
Network+</li><li>
A+</li></ul>
Experience Wide Area Networks (WAN)<br>
Routing and switching experience with CISCO or Juniper<br>
IP network experience<br>
Strong troubleshooting and problem isolation techniques for solving complex troubles with telecommunication instruments, equipment, circuits, channels, and trunk troubles where limited standardization exists.<br>
Considerable knowledge base of secure communications instruments, MB lines, T-1 primary rate interfaces<br>
Experience with JIRA<br>
Experience with PowerShell</div><br>
<b>
Preferred Education, Experience, &amp; Skills
</b><br>
Experience using test equipment: O-scope, Fireberd, transmission test sets<br>
Capable of systems analysis with highly complex technologies<br>
Familiarity with patch panels<br>
Knowledge of telecommunications fundamentals<br>
Ability to be self-reliant<br>
Capability to perform essential technical maintenance activities without direct supervision
<br>
Excellent verbal and written communication skills<br>
Ability to professionally interact with high level military officers and civilian officials on a daily basis
<br>
Quality assurance experience with both new and upgraded telecommunications systems<br>
Trainer / training experience<br>
Positive service oriented attitude<br>
Military experience / knowledge of customs and courtesies<br>
Experience with larger enterprise IP networks and related networking equipment<br>
Knowledge of DoD policies and procedures with regard to the installation, configuration, and management of Cisco IP Systems<br>
Experience with the development and presentation of briefings<br>
Microsoft certification - MCSA, MCP, MCS<br>
<br>
<b>Pay Information</b><br>
Full-Time Salary Range: $115779 - $196825<br>
<br>
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
<br>
<br>
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.<br>
<br>
<b>About BAE Systems Intelligence &amp; Security
</b><br>
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it&rsquo;s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts &ndash; defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team&mdash;making a big impact on a global scale. At BAE Systems, you&rsquo;ll find a rewarding career that truly makes a difference.<br>
<br>
Intelligence &amp; Security (I&amp;S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do&mdash;from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.<br>
<br>
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.</div>

SolarWind Network Engineer

Howard University Hospital

<div><h2 class="jobSectionHeader"><b>Telecommunications Administrator</b></h2><p><b>
Howard University Hospital &ndash; Washington, DC</b></p><h3 class="jobSectionHeader"><b>
Role Summary</b></h3><p>
Howard University Hospital is seeking an experienced <b>Telecommunications Administrator</b> to manage and support the hospital&rsquo;s enterprise voice and communication systems. This role ensures the reliability, security, and performance of critical telecommunications infrastructure&mdash;including VoIP, PBX, call center technologies, and paging systems&mdash;that support clinical operations, patient communication, and hospital-wide coordination.</p><p>
The Telecommunications Administrator works closely with clinical departments, IT infrastructure teams, and external vendors to maintain mission-critical communication systems that operate in a 24/7 healthcare environment.</p><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h3><ul><li>
Administer and maintain enterprise telecommunications systems including VoIP, PBX, voicemail, call recording, and call center platforms</li><li>
Configure and optimize SIP trunks, call routing, dial plans, and extensions</li><li>
Monitor telecommunications system performance and resolve issues</li><li>
Implement firmware updates, patches, and backups according to change management procedures</li><li>
Serve as the primary liaison with telecommunications vendors and service providers</li><li>
Provide end-user support and training for hospital staff</li><li>
Collaborate with network and security teams to integrate telephony systems with hospital IT infrastructure</li><li>
Maintain documentation including call flow diagrams and system inventories</li><li>
Generate reports and analytics on telecommunications performance and usage</li><li>
Ensure compliance with HIPAA, Joint Commission standards, and hospital security policies</li><li>
Participate in disaster recovery planning and emergency communication testing</li><li>
Evaluate emerging telecommunications technologies</li></ul><h3 class="jobSectionHeader"><b>
Required Qualifications</b></h3><p><b>
Education</b><br>
Bachelor&rsquo;s degree in Telecommunications, Information Technology, Computer Science, or a related field required.</p><p><b>
Experience</b><br>
Minimum 3&ndash;5 years of experience managing enterprise telecommunications or unified communications systems.</p><p><b>
Technical Skills</b></p><ul><li>
Experience supporting VoIP platforms such as Cisco Unified Communications Manager, Avaya Aura, Mitel, or similar</li><li>
Knowledge of SIP trunking, call routing, QoS, and TCP/IP networking</li><li>
Familiarity with call center technologies including IVR and ACD</li><li>
Knowledge of telecommunications cabling standards and network topology</li><li>
Understanding of HIPAA security requirements in healthcare</li></ul><p><b>
Preferred Certifications</b></p><ul><li>
Cisco CCNA Collaboration / Voice</li><li>
Avaya Certified Implementation Specialist</li><li>
CompTIA Network+ or Security+</li></ul><h3 class="jobSectionHeader"><b>
About Howard University Hospital</b></h3><p>
Howard University Hospital is a nationally recognized academic medical center located in Washington, DC and serves as the primary teaching hospital for Howard University College of Medicine.</p><h3 class="jobSectionHeader"><b>
What We Offer</b></h3><ul><li>
Competitive compensation and benefits</li><li>
Professional development opportunities</li><li>
A collaborative environment supporting innovation and patient care</li></ul><h3 class="jobSectionHeader"><b>
Position Details</b></h3><p><b>
Department:</b> IT Technology Services<br>
<b>Reports To:</b> Director of Infrastructure<br>
<b>Location:</b> Washington, DC<br>
<b>Status:</b> Full-Time<br>
<b>FLSA Status:</b> Exempt</p><h3 class="jobSectionHeader"><b>
Pay + Schedule</b></h3><p>
Salary will be determined by the Compensation Department and based on experience, education, internal equity, and organizational guidelines.</p><h3 class="jobSectionHeader"><b>
Compliance Statements</b></h3><p><b>
Culture of Care</b><br>
Howard University Hospital supports a Just Culture that promotes accountability, learning, and patient safety.</p><p><b>
Equal Opportunity Employer</b><br>
Howard University Hospital is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics.</p><p><b>
Reasonable Accommodation</b><br>
For accommodation requests during the application process please contact <b>HUHLA@huhosp.org</b>.</p><p><b>
Pay Transparency</b><br>
Compensation is determined based on experience, education, internal equity, and other relevant factors.</p><p><b>
Disclaimer</b><br>
This description outlines the general nature of the role and is not an exhaustive list of duties.</p></div>

Telecommunications Administrator

<div><p>SMX is seeking a motivated and detail-oriented <b>Junior Data Engineer</b> to join our team. This role focuses on creating and maintaining efficient data processing systems and pipelines to support strategic decision-making and business operations. The ideal candidate will work closely with cross-functional teams to deliver reliable and scalable back-end data solutions. This is a full-time position requiring on-site work five days a week at a client's office in Washington, D.C. An active Top-Secret clearance is mandatory. <b>This is a full-time position requiring on-site work four days a week at a client's office in Washington, D.C. An active Top-Secret clearance is mandatory.</b></p>
<p><b>
Essential Duties and Responsibilities:</b></p>
<ul><li>Design, develop, and maintain data pipelines, integrating data from various sources to ensure reliable and efficient processing.</li><li>Implement ETL (Extract, Transform, Load) processes using tools such as Apache Airflow, AWS Glue, Informatica, or similar technologies.</li><li>Manage and optimize database operations, leveraging SQL and working with modern data warehousing platforms such as AWS Redshift.</li><li>Collaborate with data analysts and other stakeholders to understand data requirements and translate them into robust back-end solutions.</li><li>Create scalable and efficient data architectures, ensuring performance optimization and data integrity.</li><li>Conduct thorough testing and validation of data processes to maintain high data quality and reliability.</li><li>Troubleshoot and resolve data-related issues to ensure uninterrupted business operations.</li><li>Document data processes, workflows, and solutions for knowledge sharing and team collaboration.</li><li>Stay updated with emerging technologies and best practices in data engineering and development.</li></ul>
<p><b>
Required Skills:</b></p>
<ul><li>Proficiency in SQL and a strong understanding of database systems.</li><li>Experience with ETL and data orchestration tools such as Apache Airflow, AWS Glue, or Informatica.</li><li>Familiarity with cloud platforms and services, particularly AWS.</li><li>Knowledge of data warehousing and data integration techniques.</li><li>Strong understanding of data processing and performance optimization.</li><li>2+ years experience working as a data analyst</li></ul>
<p><b>
Desired Skills/Experience:</b></p>
<ul><li>Bachelor's degree in a related field such as Statistics, Mathematics, Computer Science, or Business Analytics.</li></ul>
<p><b><i>
 </i></b><b><i>**</i></b><i>This position requires four days a week on site at customer location in Washington DC. **</i></p>
<p><i>
 Application deadline 4-24-2026</i></p>
<p>
#LI-SA<br>
#cjpost</p><p></p><div><br>
<p>
At SMX&reg;, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.</p>
<p>
We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.</p>
<p>
SMX is an Equal Opportunity employer including disabilities and veterans.</p>
<p></p>
<div></div><p>Selected applicant may be subject to a background investigation and/or education verification.</p>
<p>
SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).</p></div></div>

Cleared Onsite Junior Data Engineer (5124)

Personified

<div>
 <p>
  <strong>
   Who We Are
  </strong>
 </p>
 <p>
  We&rsquo;re Personified: a managed IT + cybersecurity services provider for campaigns, non-profits, and mission-aligned organizations. Our mission is to lead technology and security programs for our clients, enabling them to focus on their mission-critical work.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We act as an extension of our client teams &mdash; we handle all the responsibilities a traditional internal IT team would. We&rsquo;re in our clients&rsquo; Slacks, we&rsquo;re on a first-name basis with them (and their pets), we&rsquo;re new hires&rsquo; first point of contact, and we&rsquo;re the first stop for tech and cybersecurity issues. We aim to build trust, and we leverage this to keep the bad actors out.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for top talent as we continue to scale our team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  The Client Support Technician full-time role assists in running day-to-day technology operations for our clients, with a focus on helpdesk ticket response via email and Slack.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Client Support Technician is responsible for the configuration, implementation, and maintenance of various technologies managed by Personified on behalf of our clients. This role focuses on the administration and support of: client Saas platforms such as Google Workspace, Microsoft 365, Slack, Zoom, Dropbox, Adobe Creative Cloud, 1Password, LastPass, etc.; macOS, Windows, ChromeOS, iOS, and Android operating systems and associated hardware; a variety of endpoint detection and response (EDR) and universal endpoint management (UEM) platforms.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Additionally, the role involves supporting client-owned technology on site in client office locations in the
   <u>
    DC, Maryland, Virginia (DMV) region
   </u>
   . This position does require onsite visits for client projects, such as setting up or troubleshooting conference room equipment and other managed devices
   <u>
    3 to 5 days a week
   </u>
   .
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The ideal candidate is technically fluent in the modern IT stack, has impeccable customer service skills, has the ability to break down complex technical concepts into understandable language, is highly responsive, and is able to maintain a calm demeanor in stressful situations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This position reports to the Client Support Manager, Field &amp; Warehouse. Our team works across various communication platforms, including Slack, a ticketing system, and video calls, to coordinate and stay in touch throughout the day.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Client Support Technician Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Solving end user issues quickly and efficiently, with a strong emphasis on providing a great service experience throughout the issue resolution process - leveraging video conferencing and phone support as needed
  </li>
  <li>
   Responding to tickets, and maintaining ticket system and service notes to identify chronic problem areas and measure program effectiveness
  </li>
  <li>
   Performing deep-dive troubleshooting across Windows/Mac OS, network, and SaaS platforms.
  </li>
  <li>
   Assisting with tool migrations and rollouts
  </li>
  <li>
   Investigating phishing reports, suspicious logins, and endpoint alerts
  </li>
  <li>
   Supporting SSO, MFA, conditional access, and identity governance controls
  </li>
  <li>
   Creating and maintaining documentation of IT procedures and policies
  </li>
  <li>
   Installing, configuring, and mentoring end users on client-approved software
  </li>
  <li>
   Maintaining and coordinating regular IT training sessions with new client staff
  </li>
  <li>
   Assisting in improving existing IT automation tools and workflows
  </li>
  <li>
   Removing Adware, Spyware, and Viruses as detected on client hardware
  </li>
  <li>
   Coordinating with client HR / Ops staff to set up accounts and workstations for new personnel
  </li>
  <li>
   Willingness to work outside of normal business hours as required
  </li>
  <li>
   Willingness to travel as required
  </li>
  <li>
   Other duties as needed
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Experience/Traits
  <em>
   necessary
  </em>
  to succeed in this role at Personified:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   At least 2 years of Mac &amp; Windows help desk experience, or 3+ years of experience in customer facing, sys-admin, or similar roles
  </li>
  <li>
   We are seeking an individual with IT knowledge who is trustworthy, responsive, and eager to learn.
  </li>
  <li>
   The candidate must be comfortable interacting with end users as their primary responsibility and have a track record of proven customer service success.
  </li>
  <li>
   Experience in a customer-facing role, and a track record of providing great customer/client experiences.
  </li>
  <li>
   Previous experience supporting Google Workspace and macOS in a fast-paced environment, Microsoft 365 and PC support, and experience at an organization that used Slack as its primary communication tool are a plus.
  </li>
  <li>
   It&rsquo;s important that the individual who fills this role is a self-starter, knows how to do the research, and can pick up new systems and technical concepts quickly.
  </li>
  <li>
   Ability to establish and maintain key relationships with the internal team, and diverse stakeholders and partners.
  </li>
  <li>
   Willingness to work outside of normal business hours as required.
  </li>
  <li>
   Willingness to travel as required.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Healthcare packages contributed to by Personified
  </li>
  <li>
   Generous paid time off benefit
  </li>
  <li>
   Optional 401K matched by Personified
  </li>
  <li>
   Cell phone stipend
  </li>
  <li>
   Annual Learning and Development stipend
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Commitment to DEI
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Personified's mission is to help advance the progressive movement. Diversity, equity, and inclusion are at the core of that mission. We value varied perspectives in working to build a more inclusive world and workplace. We believe in the power of diversity, and as we grow as a company, we are committed to creating an environment that promotes an inclusive culture and invites people of all backgrounds to join us.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our commitment to these values is unwavering, and we strive to create and maintain a working environment that is inclusive, equitable, and welcoming.
 </p>
</div>


Client Support Technician

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