backend lead developer

backend team leader

business development lead

call center team leader (banking ) Jobs in Cairo

call center team leader (banking )

call center telesales team leader Jobs in Cairo

call center telesales team leader

team lead

Classera

<div>
 
 Role Overview
 
 
 
 We are looking for a Team Lead &ndash; Golang (Full Stack) to lead the architecture and delivery of scalable, cloud-native microservices and modern web applications powering Classera&rsquo;s platforms serving 10M+ users globally. The role combines hands-on Golang backend development with ownership of React.js frontend architecture, along with technical leadership and system design responsibility.
 
 
 
 Primary Focus
 
 
 
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 Lead and mentor full-stack engineers (backend and frontend)
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 Architect and build scalable microservices in Golang
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 Design and oversee high-performance React.js applications
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 Drive system performance, reliability, and engineering standards
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 Ensure seamless integration between frontend and backend services
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 Partner closely with Product and DevOps on roadmap delivery
 
 
 </li>
 </ul>
 
 Core Requirements
 
 
 
 <ul>
 <li>
 6+ years of full-stack software engineering experience
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 3+ years hands-on Golang in production environments
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 Strong experience with React.js and modern frontend architecture (SPA, state management, performance optimization)
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 Strong background in microservices &amp; distributed systems
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 Hands-on experience with Kafka or event-driven architectures
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 Experience in SaaS / high-scale environments
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 Strong knowledge of Kubernetes and cloud platforms
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 Experience with CI/CD pipelines for backend and frontend services
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 Familiarity with observability practices (logging, metrics, tracing)
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 </ul>
</div>

Team Lead – Golang

ZainTECH

<div>
 The Service Desk Team Lead is responsible for leading the Level 1 support function, ensuring efficient and high-quality delivery of first-line support across public and private cloud environments. This role combines hands-on operational oversight with team leadership to ensure effective incident management, proactive monitoring, and timely escalation. The position plays a critical role in maintaining service excellence, driving SLA adherence, and continuously improving support processes and team capabilities.
 
 
 Responsibilities:
 
 
 <ul>
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 Lead, manage, and develop a team of L1 cloud support engineers, fostering a high-performance and customer-focused culture
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 Own day-to-day service desk operations, ensuring effective handling of incidents, service requests, and system alerts
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 Ensure continuous monitoring and proactive identification of issues across cloud infrastructure and services
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 Provide guidance on initial troubleshooting across compute, storage, networking, access, and availability issues
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 Act as the primary escalation point for L1, ensuring timely resolution or escalation to L2 and L3 teams
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 Drive adherence to SLAs, KPIs, and operational targets, with regular performance tracking and reporting
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 Plan and manage shift schedules to ensure optimal coverage, including 24/7 operations where required
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 Ensure high standards of ticket quality, documentation, and knowledge base management
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 Enforce ITIL-aligned processes across incident, problem, and change management
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 Lead team meetings, performance reviews, and training initiatives to continuously upskill the team
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 Collaborate with cloud engineering, security, and operations teams to ensure seamless service delivery
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 Identify and implement process improvements, automation opportunities, and service enhancements
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
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 5+ years of experience in IT or cloud support environments
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 2-3 years of experience in a supervisory or team lead capacity
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 Relevant cloud certifications (AWS, Azure, or equivalent - Foundation/Associate level preferred)
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 ITIL Foundation certification (preferred)
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 Working knowledge of public cloud platforms (AWS, Azure, OCI)
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 Understanding of private cloud and virtualization technologies (e.g., VMware, OpenStack, Hyper-V)
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 Familiarity with monitoring, alerting, and observability tools
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 Solid understanding of networking fundamentals (DNS, TCP/IP, firewalls, load balancing)
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 Basic administration of Linux and/or Windows environments
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 Experience with ITSM / ticketing platforms (e.g., ServiceNow, Jira, Remedy)
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 Knowledge of ITIL principles and service management best practices
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 </ul>
</div>

Service Desk Team Lead

BasharSoft

<div>
 We are looking for a Backend Lead who thrives in a fast-paced product environment and knows how to balance strong technical execution with effective people leadership. This role is for someone who can architect scalable backend systems, drive engineering standards, and grow a high-performing team, all while staying hands-on. You will work across Wuzzuf and Forasna, two of Egypt's leading hiring platforms, with more products to come. If you enjoy owning complex technical challenges and leading engineers toward impactful outcomes, this role is for you.
 
 
 RESPONSIBILITIES
 
 <ul>
 <li>
 Lead and mentor the backend engineering team; set technical direction, priorities, and best practices.
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 Architect and oversee the development of scalable, high-performance backend systems across multiple products.
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 Drive code quality through design reviews, code reviews, and engineering standards.
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 Manage team performance and growth, set clear expectations, provide regular feedback, and support career development.
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 Collaborate closely with Product, Data, and Scrum teams to deliver reliable, well-integrated backend solutions.
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 Identify and resolve technical bottlenecks, system risks, and performance issues proactively.
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 Contribute hands-on to development when needed, while maintaining a strategic view of the overall architecture.
 
 
 
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 </ul>
 
 REQUIREMENTS
 
 <ul>
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 5+ years of backend development experience, with 2&ndash;3+ years in a tech lead or team lead role.
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 Strong proficiency in PHP and MySQL; hands-on experience with Laravel or Symfony.
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 Solid understanding of Docker and containerized environments.
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 Proven ability to lead teams technically and manage people, not just code.
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 Experience working in a product-based company (preferably with consumer-facing platforms at scale).
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 Strong problem-solving mindset with a track record of owning and resolving complex technical challenges.
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 Good communication and stakeholder management skills, comfortable working cross-functionally.
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 Experience working across multiple tech stacks or migrating/integrating legacy systems.
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 Background in high-traffic, marketplace, or job-tech platforms.
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 Familiarity with Agile/Scrum methodologies and working with data and product teams.
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 Experience building or scaling backend engineering teams from the ground up.
 
 
 
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 </ul>
 
 BENEFITS
 
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 Direct impact on platforms used by millions of job seekers and thousands of employers across Egypt and MENA.
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 High ownership across multiple products with real technical scale.
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 A collaborative engineering culture that values quality, experimentation, and growth.
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 Flexible hybrid working model.
 
 
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 </ul>
</div>

Backend Team Leader

51Talk

<div>
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Lead, mentor and manage the team to achieve sales targets and KPIs.
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 Monitor and assess team performance, providing regular feedback and implementing strategies to enhance effectiveness.
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 Conduct calls to prospective customers to promote and sell our products and services.
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 Handle customers&lsquo; inquiries and convert them into sales opportunities.
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 Understand customer needs and requirements to provide appropriate solutions and close sales.
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 Achieve and exceed monthly sales targets.
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 Follow up on marketing leads and maintain accurate and up-to-date records of all sales activities in the CRM system.
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 </ul>
 
 
 Requirements:
 
 
 <ul>
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 Proven experiences as a Sales Team Lead or in a similar supervisory role.
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 Strong understanding of sales and customer relationship management.
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 Ability to motivate and drive a team to achieve targets.
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 Excellent leadership, communication, and interpersonal skills.
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 </ul>
 
 
</div>

Call Center Telesales Team Leader

Henkel

<div>
 
 About this Position
 
 This role leads the technical team to optimize maintenance operations, ensure equipment availability, and develop the skills of mechanics and electricians. Oversees preventive and corrective maintenance, implements SAP MMA and PM DMS systems, and drives problem-solving and operational excellence across the site.
 
 
 
 What You&acute;ll Do
 
 
 
 <ul>
 <li>
 Guide mechanics and electricians to improve maintenance and build their skills.
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 Oversee preventive and corrective maintenance using PM DMSs and execute regular checks.
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 Maintain equipment availability and manage spare parts and M&amp;R costs.
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 Lead breakdown elimination, solve chronic losses, and coach maintenance leaders.
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 Own SAP MMA and PM DMS implementation, review schedules, and ensure operational alignment.
 
 
 </li>
 </ul>
 
 What makes you a good fit
 
 
 
 <ul>
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 3 to 5 years of experience in reliability and maintenance or relevant fields.
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 Electrical, Electromechanical, or Mechatronics Engineering degree; CRMP/PMP is a plus.
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 Reliability methodologies (FMEA, RCA, RCM), data analysis (SPC, Six Sigma DMAIC), equipment knowledge (electromechanical systems, rotating equipment, schematics), maintenance planning (predictive/preventive maintenance, CMMS), and troubleshooting complex issues.
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 Vision setting, coaching, motivating the team, and leading by example.
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 Clear technical communication to non-technical stakeholders, cross-departmental liaison, and effective reporting.
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 Problem-solving, maintenance strategy development, budgeting, prioritization, scheduling, and resource management.
 
 
 </li>
 </ul>
 
 Some perks of joining Henkel
 
 
 
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 Global wellbeing standards with health and preventive care programs
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 Gender-neutral parental leave for a minimum of 8 weeks
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 Employee Share Plan with voluntary investment and Henkel matching shares
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 Comprehensive Health Insurance for employee + dependents
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 Employee Assistance Programme provides a wide range of mental health and wellbeing benefits
 
 
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 </ul>
 At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.
 
 
</div>

Reliability & Maintenance Lead

Alghanim Industries

<div>
 Job description:
 
 
 
 
 Job Summary
 
 
 
 Checks the work of the detailers to ensure error free releases to the plant.
 
 
 
 Job Responsibilities
 
 
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 Lead and supervise a team of detailing, including training, performance management, and task delegation.
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 Foster a collaborative and productive work environment, promoting teamwork and continuous improvement.
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 To guide the junior / Sr. detailers in their work.
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 Assists in developing the TEKLA templates, custom components and detailing standards.
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 Act as checker when required for checking detailers work
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 When required to build / review the TEKLA Models, shop drawings &amp; BOM prepared by the detailers / Sr. Detailers.
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 Reply the Shop queries.
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 Claims analysis and prepare replies.
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 </ul>
 
 &nbsp;
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Experience in Tekla modelling.
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 Design Knowledge is required.
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 Minimum 10-12 yrs. Of work experience as a Sr. checker in any PEB or Structural steel Co&rsquo;s.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelors in Civil Engineering
 </li>
 </ul>
 
 &nbsp;
 
</div>

Detailing Superintendent

Niche Magazine Middle East

<div>
 
 
 Company Description
 
 
 
 Niche Magazine Middle East is a leading luxury and lifestyle publication that focuses on premium content catering to high-end audiences. The magazine showcases the latest trends in fashion, travel, culture, and luxury living. Known for its sophisticated approach, Niche Magazine Middle East delivers impactful storytelling to inspire and engage its readers. It operates in a dynamic environment aimed at bringing luxury brands closer to their target audience.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role located in Qesm El Maadi for a Sales Team Leader. The Sales Team Leader will oversee the sales team, develop strategies to meet sales targets, and ensure excellent customer service. The position involves analyzing sales efforts, coaching team members, maintaining client relationships, and developing performance-driven strategies to increase revenue. Additionally, the role focuses on fostering a motivated, results-oriented team environment.
 
 
 
 
 
 
 The monthly salary ranges from 15,000 to 20,000 depending on experience+Commission.
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong Sales and Customer Service skills, with a focus on building and maintaining client relationships
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 Proven Team Management skills, including motivating, coaching, and directing team members
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 Effective Communication skills, both verbal and written, to facilitate client engagement and team collaboration
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 Analytical skills to evaluate sales data and make data-driven decisions
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 Familiarity with luxury and lifestyle markets is an advantage
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 Ability to work in a high-paced, dynamic environment
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 Bachelor's degree in Business, Marketing, or a related field is preferred
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 </ul>
</div>

Sales Team Leader

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