client systems technical support administrator Jobs in Islamabad

client systems technical support administrator

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it service desk analyst Jobs in Islamabad

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technical support officer - oss Jobs in Islamabad

technical support officer - oss

technical support assistant

Aims Contact Technologies Pvt Ltd

<p><b>Position Summary: </b><br/>The IT Assistant provides basic technical support to ensure the smooth functioning of IT systems and infrastructure. They assist with troubleshooting, hardware and software installations, and routine maintenance. Due to operational constraints, IT changes cannot be made during active shifts; therefore, the role may require staying back after the shift or arriving early to perform necessary updates or fixes.</p><p><b>Key Responsibilities: </b><br/>=&gt; Assist in the installation, configuration, and maintenance of computer hardware and software.<br/>=&gt; Provide basic troubleshooting for desktop, printer, and network issues.<br/>=&gt; Respond to help desk requests and escalate issues to higher-level IT staff if necessary.<br/>=&gt; Perform regular system updates and antivirus checks.<br/>=&gt; Support staff with IT-related questions and tasks.<br/>=&gt; Maintain inventory records for hardware and software assets.<br/>=&gt; Ensure that all IT-related documentation is kept up to date.<br/>=&gt; Coordinate and schedule IT changes outside of regular shifts to avoid disruption.</p><p><b>Qualifications: </b><br/>=&gt; Diploma or associate degree in IT or related field.<br/>=&gt; Basic knowledge of hardware, software, and networking principles.<br/>=&gt; Strong communication skills and a customer service-oriented attitude.<br/>=&gt; Willingness to adapt working hours to meet the needs of the organization.</p><p>Job Type: Full-time</p><p>Pay: From Rs40,000.00 per month</p><p>Work Location: In person</p>

IT Assistant

Inbox Business Technologies

<div><p>Inbox Business Technologies, a leading Information Technology and Services company, is hiring a Technical Support Officer to join their team. The Technical Support Officer will be responsible for providing technical assistance and support to clients, ensuring prompt resolution of technical issues.</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Serve as the first point of contact for all IT-related incidents and service requests within the OSS environment.</li>
<li>Monitor and manage tickets through the incident management system (e.g., ServiceNow, Remedy, etc.).</li>
<li>Perform real-time monitoring of OSS tools and applications to identify and address system issues proactively.</li>
<li>Escalate unresolved issues to Level-2/Level-3 teams as per defined SLA and escalation matrix.</li>
<li>Maintain accurate and up-to-date documentation of incidents, troubleshooting steps, and resolutions.
</li><li>Coordinate with NOC, Field Operations, Network, and Application Support teams for issue resolution.</li>
<li>Conduct routine preventative maintenance to ensure optimal performance and longevity of hardware.
</li></ul><p><b>Requirements</b></p><ul>
<li>
Bachelor's degree in BCS, BS IT, BSC</li>
<li>1-2 years of experience in an IT service desk or hardware support role</li>
<li>Strong understanding of ITIL processes (Incident, Problem, and Change Management).</li>
<li>Hands-on experience with ticketing tools and remote troubleshooting.</li>
<li>Familiarity with OSS/BSS systems used in telecom environments.
</li><li>Strong organizational and coordination skills.</li>
<li>Excellent verbal and written communication.</li></ul></div>

Technical Support Officer - OSS

<div>
 Inbox Business Technologies, a leading Information Technology and Services company, is hiring a Technical Support Officer to join their team. The Technical Support Officer will be responsible for providing technical assistance and support to clients, ensuring prompt resolution of technical issues.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the first point of contact for all IT-related incidents and service requests within the OSS environment
  </li>
  <li>
   Monitor and manage tickets through the incident management system (e.g., ServiceNow, Remedy, etc.)
  </li>
  <li>
   Perform real-time monitoring of OSS tools and applications to identify and address system issues proactively
  </li>
  <li>
   Escalate unresolved issues to Level-2/Level-3 teams as per defined SLA and escalation matrix
  </li>
  <li>
   Maintain accurate and up-to-date documentation of incidents, troubleshooting steps, and resolutions.
  </li>
  <li>
   Coordinate with NOC, Field Operations, Network, and Application Support teams for issue resolution
  </li>
  <li>
   Conduct routine preventative maintenance to ensure optimal performance and longevity of hardware.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in BCS, BS IT, BSC
  </li>
  <li>
   1-2 years of experience in an IT service desk or hardware support role
  </li>
  <li>
   Strong understanding of ITIL processes (Incident, Problem, and Change Management)
  </li>
  <li>
   Hands-on experience with ticketing tools and remote troubleshooting
  </li>
  <li>
   Familiarity with OSS/BSS systems used in telecom environments.
  </li>
  <li>
   Strong organizational and coordination skills
  </li>
  <li>
   Excellent verbal and written communication
  </li>
 </ul>
</div>


HG Markets Pvt Ltd

<p><b>RESPONSIBILITIES:</b></p><p>a. Assist IT Manager in performing his duties</p><p>b. Vulnerability &amp; malicious reporting.</p><p>c. Hardware Installation, configuration &amp; troubleshooting.</p><p>d. Backing up of all necessary softwares &amp; drivers.</p><p>e. Resolving Firewall &amp; ISA policy issues.</p><p>f. Cabling with CAT 6E UTP straight &amp; cross over.</p><p>g. Maintaining &amp; configuring group policy.</p><p>h. Resolving printing &amp; scanning issues.</p><p>i. Assume responsibilities in the absence of Manager IT Operations</p><p><b>AUTHORITIES:</b></p><p>a. Perform Antivirus server configuration.</p><p>b. Perform Windows update services.</p><p>c. Resolve server &amp; client end security issues.</p><p>d. Isolate &amp; diagnose network problems.</p><p>e. Scanning of all server machines.</p><p><b>Qualifications</b></p><ul><li>Inter with experience in IT or Bachelor's degree in computer science or relevant field</li><li>06 months-2 years of experience in related field</li><li>Experience in information technology space and solving various software and hardware problems.</li><li>Strong technical problem solving and communication skills.</li></ul><p>location: Pak land towers 2 , new blue area jinnah avenue islamabad (near G9/F9)</p><p>Job Type: Full-time</p><p>Pay: Rs45,000.00 - Rs55,000.00 per month</p><p>Work Location: In person</p>

IT Assistant/IT Support

Faj IT Solutions

<p><b>About Us</b></p><p>FAJ Group of companies is a dynamic and rapidly growing e-commerce business, technical services, and IT solutions based in Dubai- UAE, and Islamabad -Pakistan.</p><p>We specialize in delivering high-quality products, IT solutions, and technical support to our customers, and our commitment to excellence has positioned us as a leader in the industry. With our main office located in Dubai, UAE, we are expanding our team and are currently seeking highly skilled and experienced team to join us.</p><p><b>For more details</b>,</p><p><b>Company Name:</b> FAJ IT Solutions</p><p><b>Location: </b>3rd Floor, HB Tower, Gulberg Greens Executive Block, Islamabad</p><p>Send your CV via WhatsApp at <b>+92 341 1410485</b></p><p><b>Job Description:</b></p><p>We require an Operations Assistant Sales / Purchase Department job in Islamabad Capital Territory, Pakistan</p><p>Bachelor&rsquo;s degree in any field, from a recognized university.</p><p>Preferred Age of 28-35</p><p><b>Experience:</b></p><p>Minimum 3 years of relevant experience, preferably working in an international or corporate organization.</p><p>Strong planning and organizing skills to handle operational assistance tasks under the given timelines.</p><p>Proficiency in computers, especially Word, Excel, CRM and Outlook.</p><p>Effective writing and communication skills in English.</p><p><b>Responsibility :</b></p><p>Attends inbound and makes outbound calls, WhatsApp chat / Online chat etc.. responds</p><p>Registers and follows up customers&rsquo; inquiries or complaint/s</p><p>Prepares quotations/estimates, invoices to customers</p><p>Prepares weekly reports on power retailers</p><p>Handles our products / spare parts inquiries and customers' registration via chat or emails.</p><p>Ensures all field teams address customers&rsquo; complaint/s and requests</p><p>Develops customer feedback system to ensure customer satisfaction</p><p>Sends daily and monthly reports to the manager</p><p>Performs other related clerical, admin and sales jobs</p><p>Addresses customers&rsquo; queries</p><p>Prepares Statement of Accounts of various parties and follows up</p><p>Coordinate with teams</p><p>Sends daily and monthly reports to the manager</p><p>Handles prospective clients and provides counseling</p><p>Performs other related clerical, admin and sales jobs</p><p>Handles clients in a professional manner</p><p>Deals with customer issues</p><p>Processes customer orders</p><p>Keeps up to date with product developments</p><p>Calls clientele</p><p>Devise new sales or marketing strategies</p><p>Works with other departments</p><p>Schedules appointments, calls and meetings</p><p>The Operations Assistant will report to designated PRM staff and provide logistic support and other tasks as assigned. The Assistant shall work in collaboration with other designated operational assistants to provide smooth operational services. The detailed tasks to be performed by the Operation Assistant include, but are not limited to, the following:</p><p>Regularly update the contact details of personnel in PRM in consultation with all units in PRM.</p><p>Prepare expense sheets for contractual drivers.</p><p>Provide admin support to designated Staff at PRM. Arrange logistics of designated staff on in-land and abroad missions.</p><p>Job Types: Full-time, Contract</p><p>Contract length: 12 months</p><p>Pay: Rs37,000 - Rs 48,000 per month</p><p>Job Types: Full-time, Contract</p><p>Pay: Rs37,000.00 - Rs48,000.00 per month</p><p>Work Location: In person</p>

Customer Support & Sales Agent for E-commerce Inquiries (Dubai based)

NUST

<div></div><p><div><div><div><div><div><div><div><div>Last Date: Tuesday, December 2, 2025<br>
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<div></div><div><div><div><div><div><div>Job Detail<br>
</div></div><br>
</div></div></div></div><br>
<div></div><div><div><div><div><div><div>Job Ref #: </div><div>Job/5934/11/18/2025
 </div></div><br>
<div><div>Age Limit: </div><div>23<li></li>45
</div></div><br>
<div><div>Experience:
</div></div><br>
<div></div><div><div>Posted Date: </div><div>Tuesday, November 18, 2025
</div></div><br>
<div><div>Salary: </div><div>Market Competitive<br>
</div></div><br>
<div></div><br>
<br>
<br>
<div><div><div><div><div><div><div><b>Job Description:
</b></div></div><br>
<div><div><div><b>Qualification &amp; Experience:</b></div><div><br>
</div><div><b>Essential:</b></div><div><br>
</div><ul><li>BSc Computer Science / Information Technology / Computer Engineering / Information Systems from an HEC recognized University/Institution.</li></ul>
<ul><li>Fresh candidates can also apply.</li></ul><div><br>
</div><div><b>Desirable:</b></div><div><br>
</div><ul><li>BS Computer Science / Information Technology / Computer Engineering / Information Systems from an HEC recognized University with 1 year of experience in the relevant field.</li></ul><div><br>
</div><div><b>Key Responsibilities:</b></div><div><br>
</div><ul><li>Account Management: Manage E-Office, Email, and Wi-Fi accounts, resolving access and setup issues.</li></ul>
<ul><li>Systems and Network Support: Troubleshoot and resolve user issues related to system and network connectivity.</li></ul>
<ul><li>Infrastructure Support: Assist in maintaining ICT infrastructure and resolving hardware/network issues.</li></ul>
<ul><li>Issue Tracking: Log, track, and resolve ICT service tickets, escalating complex issues as needed.</li></ul>
<ul><li>User Support: Provide guidance and basic training on ICT tools and systems.</li></ul>
<ul><li>Collaboration: Coordinate with departments to resolve ICT issues and keep users informed.</li></ul>
<ul><li>System Monitoring: Monitor ICT systems and report potential issues proactively</li></ul><div><br>
</div><div><b>Knowledge/Skills/Abilities:</b></div><div><br>
</div><div><b>Essential:</b></div><div><br>
</div><ul><li>ICT Troubleshooting</li></ul>
<ul><li>Computer Software Support</li></ul>
<ul><li>Computer Hardware Support</li></ul><div><br>
</div><div><b>Desirable:</b></div><div><br>
</div><ul><li>IT Helpdesk Management</li></ul>
<ul><li>Customer Care</li></ul>
<ul><li>Network basic knowledge</li></ul><div><br>
</div><div><b>Terms and Conditions:</b></div><div><br>
</div><ul><li>Candidates are required to attach scanned copies of their documents (Academics /Professional).</li></ul>
<ul><li>Last education certificate/degree must be attested/verified by HEC.</li></ul><div><br>
</div><div><b>Candidates may be considered ineligible for the post due to any of the following reasons:</b></div><div><br>
</div><ul><li>3rd Div in academic career / weak academic profile.</li></ul>
<ul><li>NUST employees with less than one year of service with NUST and / or absence of NOC from Head of Institution.</li></ul>
<ul><li>In process of pursuing a required degree.</li></ul>
<ul><li>Medically unfit.</li></ul>
<ul><li>Only selected candidates will be contacted and issued offer letter.</li></ul>
<ul><li>Candidates serving in Govt departments, Armed forces may apply after seeking NOC from their respective parent department / organizations.</li></ul>
<ul><li>Late / incomplete applications will be ignored.</li></ul>
<ul><li>Only short-listed candidates will be considered / called for test / interview and no TA / DA will be admissible.</li></ul>
<ul><li><b>NUST reserves the right to cancel, modify / terminate the recruitment program due to any reason, without notice, at any time.</b></li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></p><div></div>

ICT Helpdesk Assistant

Teamficient

<p><b>Position Title:</b> IT Assistant</p><p><b>Location:</b> Remote</p><p><b>Employment Type:</b> Full-Time</p><p><b>Experience Level:</b> 2+Years</p><p><b>Company:</b> Teamficient - www.teamficient.com</p><p><b>Salary Range:</b> $800 - $1000 (Negotiable for highly experienced candidates)</p><p><b>Work Schedule:</b></p><ul><li><b>Time Range:</b> Between 7 AM &ndash; 7 PM CST (Graveyard shift)</li><li><b>Working Hours:</b> 9 hours per day (8 working hours + 1-hour break)</li><li><b>Days Off:</b> TBD (2 days per week)</li></ul><p><b>About Us: </b>At TeamFicient, we are a dynamic team of highly experienced professionals dedicated to providing tailored solutions that meet the unique needs of our clients. We are currently seeking a skilled <b>IT Assistant</b> to join our team and play a crucial role in maintaining the efficiency and accuracy of our day-to-day operations.</p><p><b>Application Process</b></p><p>All <b>initial interviews</b> for this position will be conducted via a <b>Google Form interview setup</b>.<br/>Applicants must complete the form using the link provided below to be considered for the position.</p><p><b>[Submit Your Initial Interview Here] - </b>https://forms.gle/DVph2ZUodpCSQMuy9</p><p>Only shortlisted candidates will be invited for a <b>technical interview and assessment test</b> following the initial screening.</p><p><b>Why Join Us?</b></p><p>&#9989; Competitive salary with potential increases based on performance.</p><p>&#9989; Opportunities for career advancement.</p><p>&#9989; Stable and supportive work environment.</p><p><b>Job Overview</b></p><p>We&rsquo;re seeking a dependable and detail-oriented <b>IT Assistant</b> to manage the core user operations that keep our team productive and secure. This role is essential for overseeing <b>onboarding/offboarding</b>, <b>access permissions</b>, and tool administration across multiple platforms like <b>Zoho</b>, <b>Google Workspace</b>, <b>Microsoft 365</b>, and <b>our VOIP system</b>. You'll also ensure that team timesheets are accurately logged and assist with IT support tickets as needed.</p><p><b>Key Responsibilities</b></p><ul><li>Manage <b>employee onboarding and offboarding</b>, including creation and removal of system credentials.</li><li>Assign and maintain <b>user access and permission levels</b> across all company tools.</li><li><b>Handle Zoho Apps administration, especially Zoho Recruit and the Zoho One suite.</b></li><li>Provide <b>technical support</b> using a ticketing system, resolving common software and access issues.</li><li>Set up and manage <b>VOIP systems</b> such as Zoom Phone or 8x8.</li><li>Review <b>employee timesheets</b> for accuracy using tools like <b>Time Clock Wizard</b>.</li><li>Support <b>Google Workspace</b> and <b>Microsoft 365</b> email and user account administration.</li><li>Perform basic <b>WordPress website edits</b> and content updates.</li></ul><p><b>Qualifications</b></p><ul><li>Associate&rsquo;s or Bachelor&rsquo;s degree in IT, Computer Science, or related field (or equivalent experience).</li><li>2&ndash;3 years of experience in an <b>IT support or systems administration</b> role.</li><li>Strong familiarity with <b>Google Workspace</b> and <b>Microsoft 365</b> admin tools.</li><li><b>Hands-on experience managing Zoho Apps, especially Zoho Vault.</b></li><li>Experience with <b>Zoom Phone</b>, <b>8x8</b>, or other similar VOIP platforms.</li><li>Knowledge of <b>Time Clock Wizard</b> or other time-tracking tools.</li><li>Basic understanding of <b>WordPress</b> content management and editing.</li><li>High attention to detail, especially in handling credentials and user data.</li><li>Strong communication and troubleshooting skills.</li><li><b>Bilingual capabilities (English/Spanish) </b>are a plus.</li></ul><p><b>System Requirements</b></p><ul><li>Desktop/Laptop</li><li>Intel Core i5</li><li>4GB RAM for multitasking requirements</li><li>Workstation free from any Noise and Distractions</li><li>Backup Internet Connection</li><li>USB Headset with Noise Cancelling</li><li>Backup for Power Outage: Generator/UPS or Alternative Location</li></ul><p>This is a <b>long-term opportunity</b> to grow with a supportive, global team and build a rewarding work-from-home career with Teamficient.</p><p>Job Type: Full-time</p><p>Work Location: Remote</p>

IT Assistant (Zoho Apps Administrator)

Explore 653+ Technical support assistant in Islamabad this December. Find roles across top companies and apply now to boost your career.

653 technical support assistant jobs IN Islamabad

IT Assistant

Technical Support Officer - OSS

Technical Support Officer - OSS

IT Assistant/IT Support

Customer Support & Sales Agent for E-commerce Inquiries (Dubai based)

ICT Helpdesk Assistant

IT Assistant (Zoho Apps Administrator)