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technical support engineer

Raptor Technologies

<div><div>About Us!

Raptor was founded in 2002 with the mission to protect every child, every school, every day. Today, Raptor is a school safety partner for 60,000 schools in 55 countries, providing SaaS and mobile technology as well as comprehensive training and consultation solutions across the entire school safety life cycle, ranging from crisis prevention and preparation to emergency response and recovery. Raptor's globally integrated product portfolio supports a school's foundation of safety and wellbeing, including Emergency Management, Campus Movement, Student Wellbeing and Safety Training and Compliance.</div>
Position Overview:

As a Technical Support Engineer &ndash; Level 1, you will deliver front-line technical support to our clients, owning reported issues from initial investigation through resolution or escalation. This role contributes directly to the reliable operation of our products and the safety of students and school personnel. This is a hybrid position that will be required to be in the office three days a week and is part time working 30-32 hours a week.

Job Duties &amp; Responsibilities:
<ul>
<li>Provide support to external users in the operation of company software</li>
</ul><ul><li>Handle inbound and outbound phone calls to assist clients with software and hardware issues using remote assistance tools</li>
</ul><ul><li>Take ownership of reported issues, with a strong emphasis on researching, troubleshooting, and identifying software or process-related problems</li>
</ul><ul><li>Deliver exceptional customer service while adhering to established support policies and procedures</li>
</ul><ul><li>Provide on-demand product training for new and existing clients through support tickets</li>
</ul><ul><li>Adapt quickly to product updates and process changes in a fast-paced environment with multiple products and frequent release cycles</li>
</ul><ul><li>Manage time effectively and maintain a high level of availability to independently handle incoming calls and support tickets</li>
</ul><ul><li>Troubleshoot and resolve a variety of hardware and software issues via phone, chat, and email</li>
</ul><ul><li>Understand and meet key performance metrics established for the technical support department</li>
</ul><ul><li>Accurately document and manage support tickets and issues for assigned product</li>
</ul>
Qualifications:
<ul>
<li>1 year in a technical support or customer-facing role</li>
</ul><ul><li>Creative thinking to resolve issues</li>
</ul><ul><li>Above-average written and verbal communication skills</li>
</ul><ul><li>Strong passion for delivering excellent customer service</li>
</ul><ul><li>Proven time management skills in a remote or virtual work environment</li>
</ul><ul><li>Ability to work independently while remaining collaborative with a distributed team</li>
</ul><ul><li>A stable internet connection in a private environment</li>
</ul>
Preferred Qualifications:
<ul>
<li>Associate's degree in a technology-related field, or relevant certifications</li>
</ul><ul><li>Exposure to or interest in supporting Learning Management Systems (LMS) or education-focused technology</li>
</ul><ul><li>Basic familiarity with Salesforce or other CRM tools, or a willingness to learn</li>
</ul><ul><li>Comfortable using Microsoft 365 applications such as Word, Excel, Teams, and Outlook in a daily work environment</li>
</ul><ul><li>Experience working in a Windows 10/11 environment, including basic troubleshooting</li>
<li>Interest or some experience working with SaaS (cloud-based) applications</li>
</ul><div>What's in it for you?</div>
<ul><li><div>You join the gold standard in school safety software.</div>
</li><li><div>You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe.</div>
</li><li><div>You will work with diverse teams made up of some of the best minds in the industry.</div>
</li><li><div>You will exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees.</div>
</li><li><div>You will have access to a robust benefits package that includes:</div>
</li><li><ul><li><div>Remote-first philosophy</div>
</li><li><div>Flexible paid time off</div>
</li><li><div>Paid parental leave</div>
</li><li><div>11 Paid holidays per year</div>
</li><li><div>Workplace flexibility</div>
</li><li><div>Affordable health coverage (medical, dental, vision), paid 100% for employee only medical</div>
</li><li><div>401(k) employer contribution to help you plan for the future</div>
</li><li><div>Company paid life insurance, STD, and LTD</div>
</li><li><div>Pet insurance</div></li></ul></li> 
</ul>
<div>Due to the high volume of applications we receive, we are unable to personally respond to every applicant or provide individual feedback. Candidates selected to move forward will be contacted directly by our team. We appreciate your interest in Raptor Technologies.

If you are a resident of California, Colorado, New Jersey, New York or Washington, please reach out to hr@raptortech.com for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.

Raptor Technologies is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.</div></div>

Technical Support Engineer-Level 1

<div>
 
 About Us!
 
 
 
 Raptor was founded in 2002 with the mission to protect every child, every school, every day. Today, Raptor is a school safety partner for 60,000 schools in 55 countries, providing SaaS and mobile technology as well as comprehensive training and consultation solutions across the entire school safety life cycle, ranging from crisis prevention and preparation to emergency response and recovery. Raptor&rsquo;s globally integrated product portfolio supports a school&rsquo;s foundation of safety and wellbeing, including Emergency Management, Campus Movement, Student Wellbeing and Safety Training and Compliance.
 
 
 
 Position Overview:
 
 
 
 As a Technical Support Engineer &ndash; Level 1, you will deliver front-line technical support to our clients, owning reported issues from initial investigation through resolution or escalation. This role contributes directly to the reliable operation of our products and the safety of students and school personnel. This is a hybrid position that will be required to be in the office three days a week and is part time working 30-32 hours a week.
 
 
 
 Job Duties &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Provide support to external users in the operation of company software
 </li>
 <li>
 Handle inbound and outbound phone calls to assist clients with software and hardware issues using remote assistance tools
 </li>
 <li>
 Take ownership of reported issues, with a strong emphasis on researching, troubleshooting, and identifying software or process-related problems
 </li>
 <li>
 Deliver exceptional customer service while adhering to established support policies and procedures
 </li>
 <li>
 Provide on-demand product training for new and existing clients through support tickets
 </li>
 <li>
 Adapt quickly to product updates and process changes in a fast-paced environment with multiple products and frequent release cycles
 </li>
 <li>
 Manage time effectively and maintain a high level of availability to independently handle incoming calls and support tickets
 </li>
 <li>
 Troubleshoot and resolve a variety of hardware and software issues via phone, chat, and email
 </li>
 <li>
 Understand and meet key performance metrics established for the technical support department
 </li>
 <li>
 Accurately document and manage support tickets and issues for assigned product
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 1 year in a technical support or customer-facing role
 </li>
 <li>
 Creative thinking to resolve issues
 </li>
 <li>
 Above-average written and verbal communication skills
 </li>
 <li>
 Strong passion for delivering excellent customer service
 </li>
 <li>
 Proven time management skills in a remote or virtual work environment
 </li>
 <li>
 Ability to work independently while remaining collaborative with a distributed team
 </li>
 <li>
 A stable internet connection in a private environment
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Associate&rsquo;s degree in a technology-related field, or relevant certifications
 </li>
 <li>
 Exposure to or interest in supporting Learning Management Systems (LMS) or education-focused technology
 </li>
 <li>
 Basic familiarity with Salesforce or other CRM tools, or a willingness to learn
 </li>
 <li>
 Comfortable using Microsoft 365 applications such as Word, Excel, Teams, and Outlook in a daily work environment
 </li>
 <li>
 Experience working in a Windows 10/11 environment, including basic troubleshooting
 </li>
 <li>
 Interest or some experience working with SaaS (cloud-based) applications
 
 
 </li>
 </ul>
 
 What's in it for you?
 
 
 
 <ul>
 <li>
 You join the gold standard in school safety software.
 </li>
 <li>
 You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe.
 </li>
 <li>
 You will work with diverse teams made up of some of the best minds in the industry.
 </li>
 <li>
 You will exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees.
 </li>
 <li>
 You will have access to a robust benefits package that includes:
 </li>
 <ul>
 <li>
 Remote-first philosophy
 </li>
 <li>
 Flexible paid time off
 </li>
 <li>
 Paid parental leave
 </li>
 <li>
 11 Paid holidays per year
 </li>
 <li>
 Workplace flexibility
 </li>
 <li>
 Affordable health coverage (medical, dental, vision), paid 100% for employee only medical
 </li>
 <li>
 401(k) employer contribution to help you plan for the future
 </li>
 <li>
 Company paid life insurance, STD, and LTD
 </li>
 <li>
 Pet insurance
 
 </li>
 </ul>
 </ul>
 
 Due to the high volume of applications we receive, we are unable to personally respond to every applicant or provide individual feedback. Candidates selected to move forward will be contacted directly by our team. We appreciate your interest in Raptor Technologies.
 
 
 
 
 If you are a resident of California, Colorado, New Jersey, New York or Washington, please reach out to hr@raptortech.com for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.
 
 
 
 
 Raptor Technologies is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.
 
</div>

Options Technology

<div>On-site Technical Support Engineer 
Location: Houston, Texas

Salary: Competitive 
Join the Options Technical Support Team! 
Working for Options 
Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options&rsquo; future growth and success.

We want to hear from candidates that are motivated, self-driven and have a passion to learn and develop their skills in the world of financial technology. 
Who are we? 
Options is the largest global financial technology company headquartered in Belfast. We are at the forefront of banking and trading infrastructure, serving clients globally with offices in New York, Chicago, Toronto, London, Cambridge, Paris, Hong Kong, Tokyo, Singapore, and Auckland. At Options, our services are woven into the hottest trends in global tech, including high-performance Networking, Cloud, Security, and AI (Artificial Intelligence). 
Why Options? 
<ul>
<li>
Global travel: We have offices in New York, Chicago, Toronto, London, Belfast, Dublin and across Asia.</li>
<li>Continuous career development opportunities: We provide professional skills development and technical training.</li>
<li>The chance to be a part of a self-sufficient, successful team: The Options team operates in a fast-paced environment with endless opportunities for innovation and forward-thinking.</li>
<li>Competitive salary: In addition to a competitive salary, Options reward employees with a range of bonus incentives and employee benefits.</li></ul> 


The Role 
As an On-Site Technical Support Engineer, you will play a critical role in supporting our options trading operations and technology infrastructure. You will work closely with the client&rsquo;s technology team, and other technology professionals to ensure the smooth operation of our options trading platform. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of a global alternative investment firm. 
 
 
 
Typical Job duties would include: 
<ul>
<li>
On-Site Technical Support: Serve as the primary technical point of contact for the client, providing on-site support for all options trading technology systems.</li>
<li>System Monitoring and Maintenance: Monitor the health and performance of internal systems, ensuring that they are operating optimally. Conduct regular maintenance activities, including software updates and configuration changes, to keep systems up to date.</li>
<li>Troubleshooting and Issue Resolution: Diagnose and resolve technical issues. Escalate complex problems to appropriate internal teams and coordinate with them to find timely solutions.</li>
<li>Incident Management: Respond to incidents and service requests raised by the client, adhering to defined service level agreements (SLAs) and following established incident management processes. Document incidents and their resolutions accurately.</li>
<li>Client Relationship Management: Build and maintain strong relationships with key client stakeholders, understanding their requirements and proactively addressing their concerns. Serve as a technical advisor to the client.</li>
<li>System Enhancements and Upgrades: Collaborate with the Options Technology development team to implement system enhancements and upgrades. Participate in testing and validation activities to ensure smooth deployment.</li>
<li>Training and Knowledge Sharing: Conduct training sessions for the client's technical staff to enhance their understanding of the options trading systems. Share technical knowledge and best practices with both internal teams and the client to foster continuous improvement.</li></ul> 


We&rsquo;re looking for someone who has technical proficiency in: 
<ul>
<li>
Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).</li>
<li>Technical Expertise: desirable to have specifically strong knowledge of 365, Azure, Endpoint Management, Device Deployment. AV troubleshooting.</li>
<li>Experience: Minimum of 1-2 years of experience in a similar role within the financial services industry, providing on-site technical support and troubleshooting.</li>
<li>Problem-Solving Skills: Ability to analyse complex technical issues, identify root causes, and propose effective solutions. Strong troubleshooting and diagnostic skills with the ability to handle high-pressure situations calmly.</li>
<li>Communication and Interpersonal Skills: Excellent verbal and written communication skills with the ability to convey technical information clearly and concisely. Strong interpersonal skills to build relationships with clients and collaborate effectively with cross-functional teams.</li>
<li>Client Focus: Demonstrated ability to understand and fulfil client requirements while providing exceptional customer service. Proactive in anticipating client needs and exceeding their expectations.</li>
<li>Adaptability and Flexibility: Ability to thrive in a fast-paced and dynamic environment. Willingness to adapt to changing priorities and take on additional responsibilities as required.</li></ul> 


We&rsquo;re also looking for candidates with: 
<ul>
<li>
Strong research, writing and communication skills.</li>
<li>Exceptional organisational skills and strong attention to detail.</li>
<li>Desire to travel and see the world.</li>
<li>Ability to work independently and manage your own projects in a professional manner.</li>
<li>A passion for innovation and the financial technology sector.</li>
<li>Project management skills and proven ability to manage own workload.</li></ul> 


Certifications: 
CompTIA A+, Microsoft Certified Solutions Associate (MCSA), or similar certifications are advantageous but not required. 

Apply Now! 
Please submit a CV and cover letter to the On-Site Technical Support Engineer (Houston) role on the Options Careers Page at https://www.options-it.com/careers/. On the cover letter, please detail the role you are applying to, along with your availability. 
 
We look forward to discussing how you can make an impact at Options Technology!

If you have any questions about this position, please contact careers@options-it.com.</div>

On-Site Technical Support Engineer

Copperleaf Technologies Inc.

<div><div><div><h2 class="jobSectionHeader">Company Description</h2></div><div>
IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters&ndash;at the Moment of Service&trade;. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we&rsquo;re flexible, we&rsquo;re innovative, and we&rsquo;re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society&rsquo;s greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We&rsquo;re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we&rsquo;ll help you make your moment. Join Team Purple. Join IFS.</div></div><div><div><h2 class="jobSectionHeader">
Job Description</h2></div><div>
IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions.
This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations.
In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to identify optimizations and inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience.
Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.
Deliver Advanced Multi-Platform Support<ul><li>
Provide expert-level technical assistance across Windows, macOS, and mobile platforms.</li><li>
Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.</li></ul>
Lead Troubleshooting &amp; Escalation Management<ul><li>
Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise.</li><li>
Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.</li></ul>
Support &amp; Optimize Office IT Infrastructure<ul><li>
Maintain and enhance video conferencing systems, network connectivity, and shared office technologies.</li><li>
Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.</li></ul>
Represent IT in Cross-Functional Projects<ul><li>
Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions.</li><li>
Provide input on planning, implementation, and post-deployment support.</li></ul>
Maintain Documentation &amp; Knowledge Sharing<ul><li>
Create and refine internal documentation, SOPs, and troubleshooting guides.</li><li>
Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</li></ul>
Provide Regional Onsite Support<ul><li>
Onsite in Houston office with additional travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams.</li><li>
Ensure consistent service standards across locations.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div><div>
Education<ul><li>
Bachelor&rsquo;s degree in IT, Computer Science, or a related field (or equivalent experience).</li></ul>
Certifications<ul><li>
 Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation).</li></ul>
Experience Requirements<ul><li>
Strong professional IT support experience, including remote and onsite roles.</li><li>
Advanced proficiency in Windows, macOS, and mobile platforms.</li><li>
Strong experience with MDM tools (Jamf Pro, Intune).</li><li>
Familiarity with ITIL service management and compliance practices.</li><li>
Experience supporting a global customer base and collaborating across time zones.</li><li>
Demonstrated professionalism, service mindset, and interpersonal skills.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Additional Information</h2></div><div>
What We&rsquo;re Offering<ul><li>
Salary Range: $45,000 to $65,000 annually + bonus</li><li>
Flexible paid time off, including sick and holiday</li><li>
 Medical, dental, &amp; vision insurance</li><li>
 401K with Company contribution</li><li>
 Flexible spending accounts</li><li>
 Life insurance and disability benefits</li><li>
 Tuition assistance</li><li>
 Community involvement and volunteering events</li></ul>
M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: www.ifs.com/about/careers-at-ifs
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.<div></div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer</div></div></div>

IT Support Engineer

MD Anderson Cancer Center

<div>The Senior Data Engineer role sits within the Enterprise Data Engineering &amp; Analytics Department and plays a critical part in operationalizing enterprise data and analytics through the Context Engine framework. The Senior Data Engineer supports digital business initiatives by partnering with technical and institutional teams to deliver governed, secure, and reusable data solutions that accelerate insight generation across the organization. 
The Senior Data Engineer contributes to this mission by enabling high-quality, trusted data access that supports clinical, operational, and research decision-making across the enterprise. The Senior Data Engineer works creatively and collaboratively with peers and stakeholders to advance institutional data strategy and analytics delivery. 
 
The ideal candidate for the Senior Data Engineer role has advanced experience in enterprise data engineering, strong familiarity with cloud-based data pipelines, and a solid understanding of healthcare data environments. A preferred candidate holds a master's degree in a related technical field, has experience with Epic Clarity and Caboodle reporting data models and Microsoft Fabric, and either already has or is prepared to obtain Epic Data Model certification while collaborating effectively across technical and non-technical teams. 
 
The minimum salary is $123,000, the midpoint is $154,000, and the maximum is $185,000, based on a 40-hour work week. The work location is remote only in Texas. 
 
This role offers the opportunity to directly support MD Anderson's mission by delivering high-impact data and analytics solutions that improve care, operations, and research outcomes. The Senior Data Engineer benefits from meaningful collaboration, exposure to enterprise-scale platforms, and the ability to grow technical and leadership capabilities while supporting a flexible remote work environment. 
<ul><li>Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&amp;D, and disability insurance.</li><li>Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options.</li><li>Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.</li><li>Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs.</li></ul> 

Responsibilities 
Data Engineering and End-to-End Solution Delivery 
<ul><li>Participate in end-to-end solution delivery across the Context Engine framework to increase enterprise information capabilities</li><li>Build and enhance data sources, pipelines, transformations, and models with integrated data governance processes</li><li>Incorporate data ingestion, curation, ingress, egress, and metadata management practices</li><li>Design and execute SQL and NoSQL queries for analysis, testing, and problem solving</li><li>Collaborate with other data engineers on integration and institutional data management strategies</li></ul>
Analytics Delivery and Stakeholder Partnership 
<ul><li>Gather and refine data requirements to ensure analytics deliverables meet true business needs</li><li>Deliver analytics outputs including reports, metrics, extracts, visualizations, dashboards, and projects</li><li>Promote data analytics and delivery efforts across institutional stakeholders</li><li>Partner with Enterprise Development &amp; Integration and Enterprise Data Science teams on end-to-end solutions</li></ul>
Standards, Testing, and System Maintenance 
<ul><li>Adhere to IS division standard operating procedures and MD Anderson policies</li><li>Support data steward and governance oversight sign-off for institutional data strategy compliance</li><li>Prepare technical documentation for enhancements and new technologies</li><li>Perform quality control, testing, and peer review of analytics builds</li><li>Support system updates, releases, change control, and after-hours application support</li></ul>
Education, Training, and Enablement 
<ul><li>Train data scientists, analysts, and data consumers on data pipelining and preparation techniques</li><li>Assist with development of training plans and curricula for Context Engine tools</li><li>Provide institutional, department, and one-on-one training on analytics deliverables</li><li>Support liaison relationships with customers and OneIS partners</li></ul>
OneIS Values and Collaboration 
<ul><li>Model integrity, trust, partnership, and quality in all interactions</li><li>Build productive and collaborative relationships with customers and colleagues</li><li>Strive for continuous improvement and excellence in outcomes and usability</li></ul> 

EDUCATION 
<ul><li>
Required: Bachelor's Degree</li><li>
Preferred: Master's Degree Business Analytics, Computer Science, Information Technology, Data Science, or related.</li></ul> 

WORK EXPERIENCE 
<ul><li>
Required: 5 years Relevant information technology experience. or</li><li>
Required: 3 years Relevant experience required with preferred degree.</li><li>
May substitute required education with years of related experience on a one to one basis.</li><li>
Preferred: Experience with data modeling and back end for Epic reporting, cloud base data pipeline and development, building custom objects and custom data loads/load packages in Clarity and Caboodle, experience with Microsoft Fabric and building out data engineering pipelines in Fabric using Python, PySpark and related technologies, and healthcare experience including hospital workflows.</li></ul> 

LICENSES AND CERTIFICATIONS 
<ul><li>
Required: EPIC - EPIC Certification Must obtain at least one Epic Data Model certification (Clinical, Access, or Revenue) issued by Epic of date of entry into job. within 180 Days</li></ul> 
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. 
 
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. 
 
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html 
 
Additional Information
 
<ul><li>Requisition ID: 179521
</li><li>Employment Status: Full-Time
</li><li>Employee Status: Regular
</li><li>Work Week: Days
</li><li>Minimum Salary: US Dollar (USD) 123,000
</li><li>Midpoint Salary: US Dollar (USD) 154,000
</li><li>Maximum Salary : US Dollar (USD) 185,000
</li><li>FLSA: exempt and not eligible for overtime pay
</li><li>Fund Type: Hard
</li><li>Work Location: Remote (within Texas only)
</li><li>Pivotal Position: Yes
</li><li>Referral Bonus Available?: No
</li><li>Relocation Assistance Available?: No
</li></ul> 
#LI-Remote</div>

Senior Data Engineer

Law Firm of Aaronson and Rash

Aaronson and Rash, PLLC is a small firm located in Southwest Houston (near Highway 59/69 and Harwin Drive) owned by partners who have over 40 years of combined experience in a variety of claims specializing in product liability cases. We are currently looking for a detail‑oriented person to help keep our data and systems running smoothly.Qualifications of the applicant:<ul><li>Working knowledge of MS Access</li><li>Proficient in MS Office Software (Excel, Word, etc.)</li><li>Basic understanding of MS Power Automate and automation tools.</li><li>High school diploma or equivalent.</li></ul>Duties of the position include:<ul><li>Review and prepare data to be imported to MS Access</li><li>Import data from various sources</li><li>Create and run basic SQL Queries</li><li>Execute reports</li><li>Update CRM Records</li><li>Support general office operations</li></ul>Legal experience is not necessary.Previous office or administrative experience is preferred.Bilingual is a plus.Flexible work hours.Office hours are 9 AM- 5 PM, Monday-Thursday and 9 AM-1 PM on Fridays.Job Type: Full-timePay: $20.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

IT Support (Entry Level)

SUBSIDIARIES OF ENERGY TRANSFER EQUITY LP

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 Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House and many more.
 
 
 We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities.
 
 
 Come join our award winning 12,000 strong organization as we fuel the world and each other!
 
 
 
 
 Summary:
 
 
 
 
 The Sr. Engineer - Welding/Metallurgist plays a critical role within the Engineering &amp; Construction Quality Assurance group, providing technical expertise in welding and metallurgical practices across pipelines, plants, structural components, and materials. This position is responsible for developing and maintaining company welding procedures, ensuring compliance with industry codes and company standards, and supporting quality assurance efforts throughout the organization.
 
 
 This position offers a unique opportunity to work on complex engineering challenges, collaborate with multidisciplinary teams, and influence the quality standards that define our operations..
 
 
 
 
 Essential Duties And Responsibilities
 
 
 
 
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 Develop, maintain, and approve welding procedures in accordance with ASME, API, and other industry codes.
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 Review and validate vendor welding procedures and ensure compliance with company standards.
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 Lead welding-related failure investigations and provide technical reports with actionable insights.
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 Support construction, operations, and maintenance teams with welding expertise and risk mitigation strategies.
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 Maintain and update the 3rd Party WPS Approval database.
 
 
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 </ul>
 
 Metallurgical Engineering
 
 
 
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 Analyze metal properties and performance under various conditions to determine suitability for applications.
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 Provide guidance on material selection, corrosion resistance, and fatigue performance.
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 Conduct root cause analyses of material failures and recommend corrective actions.
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 Monitor production processes and ensure materials meet quality and industry standards.
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 Collaborate with engineers and designers to ensure optimal material usage in projects.
 
 
 </li>
 </ul>
 
 Leadership &amp; Collaboration
 
 
 
 <ul>
 <li>
 Mentor junior engineers and technical staff, fostering cross-disciplinary knowledge and growth.
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 Promote continuous improvement in welding and metallurgical practices.
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 Stay abreast of technological advancements and assess their impact on company operations.
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 Interface with internal and external stakeholders to exchange technical insights and ensure alignment.
 
 
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 </ul>
 
 
 Requirements:
 
 
 
 
 
 Education and/or Experience, Knowledge, Skills &amp; Abilities:
 
 
 
 To Perform This Job Successfully, An Individual Must Be Able To Perform Each Essential Job Duty Satisfactorily. The Requirements For This Position Are Listed Below:
 
 
 <ul>
 <li>
 Bachelor's degree in Welding Engineering.
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 Minimum 6-10 years of experience in pipe, fitting, and valve manufacturing/fabrication.
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 Expertise in ASME Sec VIII, IX, B31.4, B31.3, B31.8, API 1104 (including Annex B), API 5L, 6D, 598, MSS, ANSI, ISO, and ANST standards.
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 Strong knowledge of NDE technologies: Phased Array UT, TOFD, RFEC, digital radiography, etc.
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 Proven experience in failure analysis and damage mechanisms of pressure-containing equipment.
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 Proficiency in Microsoft Office Suite and specialized purchasing applications.
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 Excellent written and verbal communication skills.
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 Strong organizational, leadership, and negotiation skills.
 
 
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 </ul>
 
 
 Preferred Qualifications:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Metallurgical Engineering.
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 Ability to manage multiple concurrent assignments in a fast-paced environment.
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 Willingness to travel up to 30%.
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 Effective interpersonal skills and ability to work across all levels of the organization.
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 Familiarity with office equipment and systems.
 
 
 </li>
 </ul>
 
 
 Required Experience Is Commensurate With The Selected Job Level:
 
 
 
 
 <ul>
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 The Engineer level requires a Bachelor's degree in an engineering discipline and 3-6 years of relevant job related experience
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 The Senior Engineer level requires a Bachelor's degree in an engineering discipline and 6-10 years of relevant job related experience
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 The Staff Engineer level requires Bachelor's degree in an engineering discipline and 10+ years of relevant job related experience
 
 
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 </ul>
 
 
 
 Working Conditions:
 
 
 
 
 
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
 
 
 <ul>
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 Normal office working conditions and field work
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 Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
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 Occasional overnight travel may be required.
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 Visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment will occur.
 </li>
 </ul>
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Sr. Engineer - Welding/Metallurgist

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