operations manager

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technical systems manager

<div><div><p>PBG delivers mission-focused solutions that eliminate inefficiency and power transformation for federal agencies requiring agility, security, and impact.</p></div><p><b>
Location</b>: Washington, DC metropolitan area &mdash; Hybrid schedule, with 2&ndash;3 days per week on-site at the Customer's location and remaining days remote/telework as approved. On-site schedule is subject to Customer direction and may be adjusted based on program needs.</p>
<p><b>
Clearance/Screening Requirements</b>: U.S. citizenship required. Active Secret security clearance required; Top Secret/SCI eligibility may be required based on position assignment.</p>
<h2 class="jobSectionHeader"><b>
Position Summary:</b></h2>
<p>
PBG is seeking an experienced Operations Manager to serve as the Assistant Aviation &amp; Operations Officer - Deputy Program Manager supporting our Customer's aviation oversight and operational coordination activities. This key position supports the Customer's aviation oversight and operational coordination activities in alignment with U.S. Government and Customer aviation policies. The Operations Manager will provide analytical, technical, administrative, and deputy program management support for the Customer's aviation portfolio, including the Diplomatic Clearance Application System (DCAS), international operations oversight, aviation safety and compliance, and coordination with Defense Attach&eacute; Offices, host-nation aviation authorities, and interagency partners. The role requires strong aviation program management, risk and performance management, policy writing, operational scheduling, and senior-level communication capabilities.</p>
<p><b>
Key Responsibilities:</b></p>
<p>
The Operations Manager shall be responsible for the following:</p>
<ul>
<li>Manage and coordinate aviation programs, including flight-log maintenance, airworthiness activities, operational documentation, and compliance with program requirements.</li>
<li>Support aviation safety, risk management, performance tracking, and compliance with applicable FAA (Federal Aviation Administration) and international civil aviation requirements.</li>
<li>Coordinate with Defense Attach&eacute; Offices, host-nation aviation authorities, interagency partners, and other stakeholders to support logistics, operational approvals, and accurate reporting.</li>
<li>Support the Diplomatic Clearance Application System (DCAS) program and related aviation and international operations oversight activities.</li>
<li>Perform data entry and maintain accurate recordkeeping for aviation tracking systems, operational schedules, and compliance documentation.</li>
<li>Draft aviation policy memoranda, operational procedures, reports, and briefings for senior leadership and interagency stakeholders.</li>
<li>Maintain program files, operational schedules, tracking systems, aviation records, and equipment inventory information.</li>
<li>Monitor aviation-related contracts, policies, compliance documentation, fiscal requirements, and performance standards.</li>
<li>Identify and implement process improvements and develop performance metrics that enhance aviation support services and operational effectiveness.</li>
<li>Synthesize technical, operational, and policy information into clear, actionable recommendations and decision-support products.</li>
<li>Support daily management of Security Sector Assistance (SSA) programs within the Global Strategy and Oversight (GSO) Team, including tracking funding execution and program milestones across FMF (Foreign Military Financing), IMET (International Military Education and Training), and PKO/NSEA (Peacekeeping Operations/Nonproliferation, Antiterrorism, Demining and Related Programs) accounts.</li>
<li>Support Customer-wide communications as directed, including contribution to the Weekly Activity Report, Senior Staff notes, DAS (Deputy Assistant Secretary) Huddle summaries, and meeting minutes.</li>
<li>Support overall task order program management and continuity as Deputy Program Manager, including coordination with the Project Leader, COR, and contractor staff.</li>
</ul><h2 class="jobSectionHeader"><b>Minimum Qualifications:</b></h2>
<ul><li>Minimum of five (5) years of relevant professional experience, including at least two (2) years supporting military, civil, or international aviation programs.</li>
<li>Demonstrated experience managing and coordinating aviation programs, including oversight of flight-log maintenance, airworthiness, and documentation compliance.</li>
<li>Substantial experience supporting aviation safety, risk management, and performance tracking, with a thorough understanding of FAA requirements.</li>
<li>Demonstrated familiarity with FAA regulations, international civil aviation procedures, and interagency operational coordination.</li>
<li>Proven ability to coordinate effectively with Defense Attach&eacute; Offices, host-nation aviation authorities, and interagency partners.</li>
<li>Experience drafting aviation policy memoranda, developing operational procedures, and preparing briefings for senior leadership and interagency stakeholders.</li>
<li>Proficiency in maintaining program files, managing operational schedules, and overseeing tracking systems for aviation operations and equipment inventories.</li>
<li>Demonstrated skill in process improvement and development of performance metrics for aviation support services.</li>
<li>Proven ability to synthesize technical and policy information into clear, actionable reports and recommendations.</li>
<li>Strong organizational, analytical, written, and oral communication skills.</li>
<li>Bachelor's degree from an accredited institution in aviation management, engineering, international relations, or a related discipline.</li>
<li>Minimum of four (4) years of consulting or relevant professional experience, including at least one (1) year of direct monitoring and evaluation of programs related to foreign policy or security cooperation. Note: this requirement is in addition to the five-year experience minimum listed above; candidates must satisfy both.</li>
<li>Active PMP (Project Management Professional) certification or equivalent credential in aviation operations. If in progress, include anticipated completion date.</li>
<li>Active Secret security clearance required; eligibility for Top Secret/SCI access may be required based on position assignment.</li>
<li>Commitment to a sustained long-term engagement; this is a Key Personnel position on a five-year task order (base year plus four option years) with strict substitution restrictions.</li>
</ul><h2 class="jobSectionHeader"><b>Highly Valued Qualifications:</b></h2>
<ul><li>Prior experience working within a U.S. Embassy Defense Attach&eacute; Office or comparable defense liaison environment.</li>
<li>Advanced degree in a relevant field.</li>
<li>FAA certification or equivalent aviation-safety or aviation-management credential.</li>
<li>Experience supporting federal aviation, diplomatic clearance, international operations, or security cooperation programs.</li></ul><p></p><div><p><b><br>
#WHYPBG</b></p>
<p>
We have successfully built a company culture based on our single most important asset - our employees. At PBG we are passionate about employee engagement and make it our business to provide our employees a range of challenging and rewarding opportunities that align with business strategy, promote team work and inspire innovation. A job is where you are spending most of your day, so PBG believes in making it a fun, collaborative and productive environment. We want our employees to have the opportunity to grow and be part of a company that is making a lasting contribution to our customers.</p>
<p><b>
Benefits:</b></p>
<ul>
<li>401K Retirement Plan</li>
<li>Medical Plan options with significant financial investments from PBG</li>
<li>Prescription benefit plan</li>
<li>Dental and Vision coverage</li>
<li>Employee Assistance Program</li>
<li>Short term / Long-term disability</li>
<li>Supplemental group life and AD&amp;D options</li>
<li>Yearly Bonuses</li>
<li>Generous Paid Time Off / Paid Holidays</li>
<li>Career/Professional Development Program</li>
<li>Spot Bonus Program</li>
</ul>
<p><b>Equal Employment Opportunity Statement:</b></p>
<p>
PBG is an equal opportunity employer and makes all employment decisions based on job-related qualifications, skills, experience, and business needs. We do not discriminate against any applicant or employee based on legally protected characteristics, including but not limited to race, color, religion, sex, national origin, age, disability, genetic information, or veteran status, in accordance with applicable federal, state, and local laws. PBG complies with all laws regarding non-discrimination in employment in every location in which the company operates</p>
<p><b>
Disclaimer:</b></p>
<p>
This job description reflects management's assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.<br>
This document does not create an employment contract, implied or otherwise, other than an &quot;at will&quot; relationship.</p></div></div><p></p>

Aviation & Operations Manager

OBXtek Inc.

<div>Responsibilities:
<div>
OBXtek is staffing a <b>Tier 2 After Hours Technical Support</b> function for the <b>United States Department of Agriculture (USDA) Client Experience Center (CEC)</b>. The <b>Tier 2 IT Support Specialist</b> serves as a critical escalation point between the USDA's National Tier 1 Service Desk and advanced Tier 3 support teams. This role provides in-depth technical support for hardware, software, networking, and account-related issues, ensuring timely resolution and exceptional customer service. This is a fully remote, after-hours position; support is delivered remotely, outside of standard business hours, with the flexibility to respond to fluctuating ticket volumes and special projects. The Specialist works independently with minimal supervision.</div><p></p><p><b><br>
Work Schedule &amp; Remote Requirements</b></p><p>
This is a fully remote, after-hours position. After Hours staff will have a schedule made up of one or two shifts.</p><p></p><p><br>
Shifts:</p><ul><li><b>
Evening </b>shift<b>: </b>4:30 PM &ndash; 1:00 AM.</li><li><b>
Overnight </b>shift<b>: </b>12:00 AM &ndash; 8:30 AM.</li><li><b>
Day </b>shift<b>: </b>8:00 AM &ndash; 4:30 PM.</li></ul><div></div><div><br>
Schedules:</div><ul><li><b>
Schedule 1: </b>5 overnight shifts</li><li><b>
Schedule 2: </b>Saturday and Sunday day shifts and 3 evening shifts</li><li><b>
Schedule 3:</b> 2 overnight shifts and 3 evening shifts</li></ul><p></p><p><br>
Assignments:</p><ul><li>
Assigned shifts will remain as static as possible. But shifts may be adjusted for operational purposes. The team provides coverage seven days every week.</li><li>
Staff will work on Federal holidays that fall within the scheduled work shift.</li><li>
Availability to work the assigned schedule.</li></ul><div></div><div><b><br>
Additional Requirements:</b></div><ul><li>
Reliable high-speed internet connection and a secure, distraction-free home workspace are required.</li><li>
Ability to work independently with minimal supervision during evening, overnight, and weekend periods.</li><li>
Government-furnished equipment must be maintained and secured in accordance with USDA policy.</li></ul><p></p><p><b><br>
Responsibilities</b></p><p></p><p><b><br>
Incident Response &amp; Resolution</b></p><ul><li>
Respond to escalated tickets from Tier 1 via either the Remedy or ServiceNow ticketing systems.</li><li>
Diagnose, troubleshoot and resolve issues related to VPN connectivity, Azure Virtual Desktop, password resets, and USDA-approved desktop software.</li><li>
Fulfill incidents, change requests, and work orders with a focus on timely resolution to ensure meeting performance metrics and customer satisfaction.</li></ul><div></div><p><b><br>
Technical Support &amp; Troubleshooting</b></p><ul><li>
Provide remote support for hardware and software issues.</li><li>
Perform software installations, remote reimaging, and configuration of USDA-standard systems.</li><li>
Support operating system upgrades, patch management, and deployments.</li><li>
Troubleshoot and support telecommunications equipment (VTC, VoIP, WITS).</li><li>
Resolve issues with printers, peripherals, and network connectivity.</li></ul><p></p><p><b><br>
Account &amp; Asset Management</b></p><ul><li>
Assist with user account provisioning, password resets, and WHfB support.</li><li>
Coordinate remote deployment, shipping, and tracking of loaner devices and other hardware assets.</li><li>
Maintain inventory accuracy through asset and configuration management practices.</li></ul><p></p><p><b><br>
Customer Service &amp; Communication</b></p><ul><li>
Deliver high-quality support via phone, email, chat, and remote-access tools.</li><li>
Communicate technical solutions clearly to non-technical customers.</li><li>
Provide support to senior-level government executives, including the Office of the Secretary and Under Secretaries.</li></ul><p></p><p><b><br>
Flexible &amp; Adaptive Support</b></p><ul><li>
Respond to fluctuating ticket volumes and assist with special IT projects.</li><li>
Maintain availability throughout the assigned after-hours shift to ensure consistent coverage.</li><li>
Redirect tickets appropriately as a personal queue manager and provide oversight for timely resolution.</li></ul><p></p><p><b><br>
Additional Duties</b></p><ul><li>
Remotely diagnose and resolve PC and network hardware/software issues,</li><li>
Coordinate local hands-on support or device shipment when physical repair is required.</li><li>
Provide advanced support for Microsoft Outlook, Teams, and Office 365.</li><li>
Support Linc-Pass (PIV Card) certificate association and wireless broadband connectivity.</li><li>
Support remote PC refresh and migration (e.g., Windows 10 to Windows 11).</li><li>
Offer end-user training on Microsoft Office 365 and SharePoint Online.</li></ul><p></p><div><br>
is staffing for a <b>Tier 2 Advanced Problem Resolution (APR) IT Support Specialist</b>. This role serves as a critical escalation point between the USDA&rsquo;s National Tier 1 Service Desk and advanced Tier 3 support teams. This role provides in-depth technical support for hardware, software, networking, and account-related issues, ensuring timely resolution and exceptional customer service. Support is delivered onsite, including the walk-in facility, with flexibility to respond to fluctuating ticket volumes and special projects.</div><div></div><div><b><br>
Key Responsibilities:</b></div><div><b>
Incident Response &amp; Resolution</b></div><ul><li>
Respond to escalated tickets from Tier 1 via the Remedy ticketing system.</li><li>
Diagnose, troubleshoot and resolve issues related to VPN connectivity, password resets, and USDA-approved desktop software.</li><li>
Fulfill incidents, change requests, and work orders with a focus on timely resolution to ensure meeting performance metrics and customer satisfaction.</li></ul><div><b>
Technical Support &amp; Troubleshooting</b></div><ul><li>
While onsite, provide deskside and remote support for hardware/software issues.</li><li>
Perform software installations, reimaging, and configuration of USDA-standard systems.</li><li>
Support operating system upgrades, patch management, and deployments.</li><li>
Troubleshoot and support telecommunications equipment (VTC, VoIP, WITS).</li><li>
Resolve issues with printers, peripherals, and network connectivity.</li></ul><div><b>
Account &amp; Asset Management</b></div><ul><li>
Assist with user account provisioning, password resets, and WHfB support.</li><li>
Manage deployment and tracking of loaner devices and other hardware assets.</li><li>
Maintain inventory accuracy through asset and configuration management practices.</li></ul><div><b>
Customer Service &amp; Communication</b></div><ul><li>
Deliver high-quality support via phone, email, remote tools, and in-person at USDA walk-in facility or deskside.</li><li>
Communicate technical solutions clearly to non-technical customers.</li><li>
Provide support to senior-level government executives, including the Office of the Secretary and Under Secretaries.</li></ul><div><b>
Flexible &amp; Adaptive Support</b></div><ul><li>
Respond to fluctuating ticket volumes and assist with special IT projects.</li><li>
Maintain availability during core business hours to ensure consistent coverage.</li><li>
Redirect tickets appropriately as a personal queue manager and provide oversight for timely resolution.</li></ul><div><b>
Advanced Problem Resolution (APR) Duties</b></div><ul><li>
Perform root cause analysis (RCA) and document findings</li><li>
Troubleshoot using logs, system tools, and configuration analysis as needed</li><li>
Identify patters in recurring incidents and recommend corrective actions</li><li>
Determine when escalation to Tier 3 is required</li></ul><div><b>
Additional Duties</b></div><ul><li>
Provide support for over 11,000 USDA employees.</li><li>
Generate weekly and monthly reports with data and trend analysis.</li><li>
Train, coach, and mentor Tier 1 service desk agents through ticket audits.</li><li>
Analyze customer feedback and develop strategies for service improvement.</li><li>
Maintain and repair PCs and network hardware/software.</li><li>
Provide advanced support for Microsoft Outlook, Teams, and Office 365.</li><li>
Support Linc-Pass (PIV Card) certificate association and wireless broadband connectivity.</li><li>
Conduct PC refresh and migration (e.g., Windows 10 to Windows 11).</li><li>
Offer end-user training on Microsoft Office 365 and SharePoint Online.</li></ul>
Qualifications:
<p><b>
Basic Qualifications</b></p><ul><li>
Associate's degree in Information Technology or a related field; if no Associate&rsquo;s degree in Information Technology or related field, one additional year of relevant technical support is required.</li><li>
2 years of relevant technical support or help desk experience 1 year of experience in hardware/software troubleshooting.</li><li>
1 year of experience with VPN, networking, and OS upgrades.</li><li>
1 year of experience in account management, remote imaging, and software deployment.</li><li>
1 year of experience with telecommunications systems (VTC, VoIP, WITS).</li><li>
1 year of experience with asset/configuration management.</li><li>
US Citizen with the ability to pass a comprehensive background check and maintain a favorable Public Trust background status.</li></ul><p></p><p><b><br>
Preferred Qualifications</b></p><ul><li>
3 years of relevant technical support or help desk experience</li><li>
Prior experience in federal IT environments, especially USDA.</li><li>
Proficiency with Remedy or similar ticketing systems.</li><li>
Experience supporting printers, peripherals, and networking hardware.</li><li>
Advanced troubleshooting for Microsoft Teams and Outlook.</li><li>
Familiarity with Active Directory and domain-level user rights administration.</li><li>
Excellent customer service and communication skills.</li><li>
ITIL Foundation (v4) certification desired but not required.</li><li>
Relevant industry certifications are a plus (e.g., CompTIA A+, Network+, or Security+; HDI Support Center Analyst; Microsoft 365 Certified).</li><li>
Must have the ability to obtain and maintain a favorable Public Trust background status.</li></ul>
Security Clearance: Public Trust Company Information:
<div>
Headquartered in McLean, Virginia and founded in 2009, OBXtek is a growing leader in the government contracting field. Our mission is <b><i>Our People&hellip;Our Reputation.</i></b> Our people are trained professionals who enhance our customers&rsquo; knowledge and innovation using technology, collaboration, and education.</div><div></div><div><br>
We offer a robust suite of benefits including comprehensive medical, dental and vision plans, Flexible Spending Accounts, matching 401K, paid time off, tuition reimbursement program and much more.</div><div></div><div><br>
OBXtek pairs lessons learned across disciplines with best practices and industry standard quality practices such as CMMC Level-2, CMMI-Dev Level III, ITIL, 6Sigma, PMI, and ISO. Our rapid growth has been recognized by INC500, the Washington Business Journal, and Washington Technology magazine.</div><div></div><div><b><br>
OBXtek is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, gender identity, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.</b><br>
<br>
<ul><li><b>MON</b></li></ul></div></div>

Tier 2 APR After Hours Support

Serco

<div></div><div><div><div><div><p>Available in 2 locations
</p><p></p><div><h2 class="jobSectionHeader"><b>Surface Ship Maintenance Project Manager</b></h2>
</div><div><div>Available in 2 locations</div>
 <div><div><div>United States, 20005
 </div><div>Everett, Washington, US, 98207
</div></div></div></div></div></div><div><div>United States, 20005
</div></div><div><div>Category: Engineering/Ship Construction
</div></div><div><div>Job ID: 12860
</div></div><div><div>widget: Full-Time
</div></div><div></div><div><div>Secret
</div></div><div><div>No - Teleworking not available for this position
</div></div><div><div>$95604.6-$191209.2</div></div></div></div>
<br><div><h3 class="jobSectionHeader"><b>Position Description &amp; Qualifications</b></h3><br>
<br>
<div>We&rsquo;re seeking a dynamic and experienced Project Manager to join Serco&rsquo;s Naval Acquisition and Sustainment Operation (NASO). A successful candidate will assume a critical role in overseeing and leading engineering and technical services to support maintenance and planning for the overhaul and repair equipment and systems associated with U.S. Navy Surface Ships. This position will be located in Everett, WA.</div><div><br>
</div><div><b>This position is contingent upon your ability to maintain your DoD Secret level clearance.</b></div><div><br>
</div><div>Serco&rsquo;s Naval Acquisition and Sustainment Operation is part of our high-performing Maritime, Engineering, Technology, and Sustainment Business Unit which provides critical services to nearly all U.S. Navy surface ships, submarines and craft and is achieving truly impactful outcomes. Serco has over 9,000 people in North America, with operations across the U.S. and Canada. We are committed to forming long-term partnerships and supporting Federal and State government customers to achieve their mission.</div><div><br>
</div><div><b>In this role you will:</b></div>
<ul><li>Lead teams providing technical guidance to Ship's Force relating to work on Hull, Mechanical &amp; Electrical (HM&amp;E) and aviation equipment and systems which interface with combat support systems, and hull support items such as damage control equipment for flooding and fire, climate control/ventilation systems, tank and voids, plenums, etc., habitability improvements, and piping systems. Also encompassed are electrical generation, power and distribution systems including controllers, junction boxes, cabling, and cableways.</li>
<li>Lead the performance of inspections, examinations, analysis, repairs incidental to such and make recommendations in the areas of maintenance planning and/or repair as requested on naval propulsion and auxiliary machinery associated with high pressure steam propulsion plants and U.S. Naval Surface Force Ship propulsion plants and auxiliaries.</li>
<li>Liaison with ship&rsquo;s reactor department is required prior to accomplishing inspections, testing, and production work</li>
<li>Manage teams performing, assisting, or providing technical guidance on the performance of fault identification and support Ship's Force with physical repairs of the types of naval propulsion and auxiliary and aviation/flight deck equipment/combat systems and systems set forth herein</li>
<li>Responsible for technical support and advice to Ship's Force pertinent to the operation, overhaul, and repair of specific items of, auxiliary machinery, electrical, and hull support and aviation systems as directed by the appropriate technical authority.</li>
<li>Oversee the performance or provide guidance IAW Corrosion Control Assessment and Maintenance Manual (CCAMM) for the Maintenance System Work Package Planning (MSWP) (T-9630-ABMMD-010/all USN hulls) to Ship's Force with training, inspection and reporting of tanks, voids, plenums, bilges, catwalks, pump room decks, and Aqueous Film Forming Foam (AFFF) station decks. Perform or provide technical guidance in support of TYCOM Cableway Improvement Program (CIP) in accordance with NAVSEAINST 9304 series to Ship's Force with training, inspection, repair assistance and reporting.</li>
<li>Develop updated training package to the TYCOM and to the RMCs. Provide formal on-board operator and maintenance training to Ship&rsquo;s Force.</li>
<li>Develop Formal Work Packages (FWPs) and Controlled Work Packages (CWPs) in accordance with the Joint Fleet Maintenance Manual.</li>
<li>Manage personnel as required to support short-term and long-term contract efforts.</li>
<li>Cultivating positive relationships with internal and external stakeholders.</li>
</ul><div><b>To be successful in this role, you will have:</b></div>
<ul><li><div>Bachelor's Degree with a minimum of seven years&rsquo; experience in related engineering management field, or Associates Degree with fourteen (14) years&rsquo; experience in related engineering management field.</div>
</li><li>An active DoD security clearance is required</li>
<li><div>Five years&rsquo; supervisory experience in the area of technical assistance, maintenance, or design related to surface ships.</div>
</li><li><div>Three years should be closely involved with practical surface ship maintenance, design, operation, and other problems of main propulsion, auxiliary,electrical, and damage control equipment associated with shipboard level maintenance.</div>
</li><li><div>Two years direct experience with auxiliary, electrical, and damage control systems and included steam propulsion plants.</div>
</li><li><div>Two years direct experience with auxiliary, electrical and damage control systems for U.S. Naval Ships.</div>
</li><li>Two years of supervisory experience.</li>
<li><div>Up to 25% of travel for CONUS/OCONUS may be required.</div>
</li></ul><div><b>Knowledge, ability and skills:</b></div>
<ul><li>Knowledge of best practice maritime processes and support methodologies to meet Maintenance, Repair, and Overhaul (MRO) requirements.</li>
<li>Ability to lead and manage large teams.</li>
<li>Ability to operate personal computers and have good knowledge and operational abilities with Microsoft Office tools.</li>
</ul><div>If you&rsquo;re ready to contribute your skills and expertise to help manage and execute successful programs, apply today to join the Serco-NA team. Your efforts will be key to ensuring project success and supporting our overall mission.</div><div><br>
</div><div><i>*Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.**</i></div><br>
<br>
<h3 class="jobSectionHeader"><b>Company Overview</b></h3><br>
<br>
<p>Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
<br>
<br>
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
<br>
<br>
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
<br>
<br>
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
<br>
<br>
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</p><br>
<br>
<h3 class="jobSectionHeader"><b>Pay Transparency</b></h3><br>
<br>
<p>Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
<br>
<br>
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):<br>
<br>
<br>
</p><ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li><br>
</ul><br>
<br>
<p>To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
<br>
<br>
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</p></div>

Surface Ship Maintenance Project Manager

Katten

<div><div><div><div><div>Requisition ID:
</div><div><b>7379</b></div>
</div>
</div></div><div><p>Katten is a full-service law firm with approximately 650 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The firm&rsquo;s core areas of practice include corporate, financial markets and funds, restructuring, intellectual property, litigation, real estate, structured finance and securitization, transactional tax planning, private credit and private wealth. Katten represents public and private companies in numerous industries, as well as a number of government and nonprofit organizations and individuals.</p><p><b>
Technology Learning Specialist</b></p><p>
Under the general direction of the IT Training Manager and according to established Firm policies and procedures, is responsible for all aspects of the Firm's training program relative to desktop applications, its structure, and design. Conduct training of new employees and current staff on all levels. Maintains professionalism and strict confidentiality in all client and Firm matters.</p><p>
The Technology Learning Specialist position can be located in the Chicago, New York, Washington DC, Dallas, Charlotte, or Los Angeles office. Katten offers a hybrid work model, allowing the flexibility to work both on-site and remotely on a regular basis (KattenFlex).</p><p><b>
Essential Duties and Responsibilities include, but may not be limited to, the following</b>. Other duties may be requested and/or assigned. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li><p>
Conduct new-hire training to include firm core applications and in some cases telephone systems, in a classroom environment, one-on-one training or remote (distance learning) training.</p></li><li><p>
Coordinate with office administrators, human resources staff, other administrative departments as needed, and practice group leaders to determine users' training needs. Assist in the development of training courses to meet those needs.</p></li><li><p>
Apply instructional design principles to develop effective learning objectives, course outlines, practice exercises, assessments, and supporting materials for instructor-led, virtual, blended, and self-paced training.</p></li><li><p>
Coordinate and conduct training sessions for existing employees during conversions and major upgrades. Ensure firm-wide consistency in training curriculum.</p></li><li><p>
Document training procedures, create training manuals, quick reference cards, etc., and keep all documentation up to date. Able to assist in creation of in-house e-learning content. Design, develop, and maintain in-house e-learning content, including screen recordings, tutorials, short instructional videos, simulations, and other digital learning resources.</p></li><li><p>
Develop technology training videos and e-learning assets using Camtasia or similar tools, including scripting, screen recording, editing, captioning, quality review, and publishing content for use in the firm&rsquo;s LMS or other approved training platforms.</p></li><li><p>
Coordinate with Help Desk and other IT staff to create and maintain application reference materials on the firm's DMS and intranet.</p></li><li><p>
Assist and coordinate training for other offices.</p></li><li><p>
Conduct video conference training sessions for other offices when required.</p></li><li><p>
Conduct firm offered training sessions placed on the LMS calendar. Assist in management of the LMS.</p></li><li><p>
Participate in special projects, as required.</p></li><li><p>
Evaluate publicly available training materials for possible use by the firm.</p></li><li><p>
Learn all new and upgraded software/hardware and assist in developing technical documentation and teaching aids such as training user guides, quick reference cards, demonstration models, multimedia visual aids, computer tutorials, and reference works.</p></li></ul><p><b>
Knowledge, Skills and Abilities</b></p><ul><li><p>
Associate's degree or equivalent and two or more years technical training experience specifically in developing, implementing, and conducting applications training pertaining to a large practice law firm; or equivalent combination of education and experience.</p></li><li><p>
Must be quality and results oriented with excellent writing skills and substantial experience in writing technical documentation (e.g., training manuals, quick reference guides, etc.). Strong conceptual understanding of desktop applications and MOS Certificate preferred.</p></li><li><p>
Computer proficient with advanced technical and working knowledge of all Microsoft Office Suite applications (including templates, macros, styles, etc.). Extensive knowledge of document formatting and an understanding of document management systems and Internet software. Working knowledge or ability to learn other applications/software (InterAction, iManage, Template &amp; Numbering suite, e-Mail Filing, etc.) the firm uses.</p></li><li><p>
Excellent analytical and technical skills requiring an aptitude for detail, precision, and logic with comprehensive knowledge of a Windows environment and the various applications utilized by the firm in order to provide training and write technical documentation.</p></li><li><p>
Proactive with the ability to identify, define, and analyze detailed support issues and problems and to recommend and implement solutions. Ability to interpret technical instructions in layman&rsquo;s terms and apply to practical situations.</p></li><li><p>
Exhibit high degree of initiative with demonstrated troubleshooting, problem resolution, and follow-through skills in order to manage multiple priorities in a fast-paced, detail-oriented, and consistently changing work environment with the ability to make decisions based upon results of research.</p></li><li><p>
Excellent interpersonal, verbal, and written communication skills with the ability to communicate with courtesy and diplomacy and efficiently follow written and verbal instructions.</p></li><li><p>
Ability to provide technical information and training to a diverse group of users having different levels of computer expertise including attorneys, support staff, and clients. In addition, maintain effective relationships with vendors and consultants.</p></li><li><p>
Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment. Ability to act independently and make decisions within scope of the position's responsibilities.</p></li><li><p>
Excellent organizational skills including record keeping, data collection, and system information. Ability to compile and analyze data and communicate ideas and conclusions clearly and concisely in report format, written correspondence, e-mail, or verbally.</p></li><li><p>
Possess excellent knowledge of reading, writing, grammar, spelling, punctuation, proofreading, and formatting in order to interpret and analyze source data and write technical instructional/informational documentation.</p></li><li><p>
Ability to operate standard office equipment, including computer, printer, telephone, photocopier, scanner, calculator, facsimile, etc.</p></li><li><p>
Ability to occasionally retrieve and distribute files, technology-related items, written documentation, or office supplies weighing up to 20 pounds.</p></li></ul><p>
The annualized salary range for this position in the Washington D.C. office is $75,000 to $90,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.</p><p>
We offer an outstanding benefit package which includes: medical/dental/vision, 401k with employer contribution, parental leave, transportation fringe benefit program, back-up care option, generous paid time off policy, and long-term and short-term disability policies.</p><p>
Katten Muchin Rosenman LLP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p><p>
#LI-DNI</p></div></div><p></p>

Technology Learning Specialist

Koniag Government Services

Eagle Harbor Solutions, LLC a Koniag Government Services company, is seeking a Senior Systems Analyst with a Top-Secret security clearance to support EHS and our government customer in Washington, DC.
<br><br>
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
<br><br>
<b>Responsibilities:</b><br>
<ul>
<li>Build, upgrade, manage and maintain VMware environments to include ESXi hosts, vCenter with advanced configuration i.e., Cluster, HA, DRS, vMotion, Distributed virtual switch, etc.</li>
<li>Configure and deploy Microsoft SQL Server 2019.</li>
<li>Operate, maintain, configure and update a Microsoft Server 2016 environment that extends to three (3) remote sites.</li>
<li>Install, configure, and administer enterprise storage systems to include Dell EMC Dell VNXE products, with a focus on Veeam.</li>
<li>Provide support for configuration, deployment and troubleshooting VMware vSphere 6.x and 7.x</li>
<li>Experience with DNS, DHCP, Group Policy Object, Domain Controller, Active Directory and WSUS.</li>
<li>Deploy upgrades and patches to server hardware and software components in physical and virtual environments as required.</li>
<li>Configure and maintain Symantec Endpoint Protection server.</li>
<li>Manage the upgrade and maintenance of the HP products to include iLO firmware and OS Software.</li>
<li>Support MDM (Mobile Device Management) administration.</li>
<li>Assist with the assessment of vendor development/test strategies, perform systems troubleshooting to isolate and diagnose common problems.</li>
<li>Document processes and procedures and participate in team documentation reviews</li>
<li>Provide operational support of Cloud servers directly or in conjunction with Cloud Service Provider (CSP) such as Amazon Web Services (AWS), performance monitoring, backups, etc.</li>
<li>Manage user account access and periodic validation per Foreign Affairs Manual (FAM)/Foreign Affairs Handbook (FAH) requirements.</li>
<li>Maintain procedural and technical security compliance, examples: Authority to Operate (ATO) via approved/current Assessment and Authorization (A&A), patched servers, current anti-virus, etc.</li>
<li>Function as point of contact when working with vendors to submit service/support tickets and troubleshooting issues.</li>
<li>Participate in daily standups and submit weekly status reports.</li>
</ul>
<b>Required Skills:</b><br>
<ul>
<li>Six (6) Years of experience in Systems Engineering and/or Systems Administration with Bachelor’s in Science; Four (4) Years with Masters; 0 Years with PhD; or 10 years of Systems Administration experience without a degree.</li>
<li>Existing Clearance Required: Active Top-Secret clearance (the candidate may start with the Secret clearance with the understanding that he will be put up for a clearance upgrade immediately upon start).</li>
<li>Report onsite four (4) days a week.</li>
<li>Demonstrated experience in VMware tools such as vSphere, ESXi hosts; ability to fully manage and implement Virtual Machines without guidance and proven past experience in doing so.</li>
<li>Demonstrated experience in managing Storage Area Network (SAN) such as Dell VNXE and Dell EMC, Veeam.</li>
<li>Demonstrated experience in configuring and managing domain controllers and domain services, multi-factor authentication (MFA), Symantec Endpoint Protection (SEP), Windows Server 2016, Windows Server Update Services (WSUS), and System Center Configuration Manager (SCCM)</li>
<li>Demonstrated experience in server management/administration, hardware maintenance, and backup procedures.</li>
<li>Demonstrated experience in managing enterprise images and packages, ensuring timely deployments of software/security updates, integrating new hardware and software into existing infrastructure.</li>
<li>Demonstrated experience in identity and device management (i.e., Active Directory, Single Sign on).</li>
<li>Demonstrated experience in Amazon Web Services</li>
<li>Demonstrated understanding of cloud productivity suites including Microsoft’s Office 365 and Google G-Suite.</li>
<li>Demonstrated understanding of database administration, best network and security practices, virtual LAN configurations.</li>
<li>Demonstrated understanding of protocols such as DHCP, DNS, HTTP/HTTPS, LDAP, SMTP, SNMP, SSH, Telnet, TCP, and UDP.</li>
<li>Demonstrated understanding of scripting and programming languages such as PowerShell and PowerCLI.</li>
</ul>
<b>Clearance Requirement:</b><br>
<ul>
<li>Active Top-Secret clearance (the candidate may start with the Secret clearance with the understanding that he will be put up for a clearance upgrade immediately upon start)</li>
</ul>
<b>Desired Skills:</b><br>
<ul>
<li>Demonstrated experience in creating, updating, reviewing, and maintaining documentation.</li>
<li>Demonstrated ability to master new skills, tools, and technologies.</li>
</ul>
<b>Preferred Certifications:</b><br>
<ul>
<li>VMWare Version 6.7/7.0, Microsoft MCSE, Security+, Server+</li>
</ul>
Our Equal Employment Opportunity Policy
<br>The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
<br>The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
<br><br>
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
<br><br>
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

Senior Systems Analyst

M.C. Dean, Inc.

<div>Overview:
<div><b>
About M.C. Dean</b></div><div>
M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation&rsquo;s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.</div><div></div><div><b><br>
Why Join Us?</b></div><div>
Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values, agility, expertise, and trust we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.</div><div></div><div><br>
The <b>Mission Critical Telecommunications Engineer Leader 1 (EL1)</b> is responsible for leading the design, coordination, and execution of complex telecommunications and infrastructure engineering solutions for high-density, Artificial Intelligence (AI) driven data centers. This role combines deep technical expertise with leadership and mentoring capabilities to ensure the delivery of world-class, resilient, and scalable systems that support high density AI facilities and mission-critical operations.</div><div>
The Engineering Leader will guide cross-functional engineering teams, ensure adherence to best practices, and drive innovation in structured cabling, active low voltage systems, and integrated infrastructure. This position requires a strategic thinker with hands-on experience in data center environments, strong communication skills, and a passion for mentoring the next generation of engineers.</div>
Responsibilities:
<ul><li>Lead and oversee the engineering lifecycle for mission-critical AI data center projects, from concept through commissioning.</li><li>
Validate and ensure the delivery of high-quality, constructible engineering solutions across telecommunications systems.</li><li>
Coordinate with stakeholders across disciplines (Networking, AV, Security, MEP, Architecture) to ensure seamless integration of systems.</li><li>
Mentor and develop junior engineers and technical staff, fostering a culture of continuous learning and technical excellence.</li><li>
Manage technical risk, resolve complex engineering challenges, and ensure compliance with industry standards (TIA, NFPA, BICSI).</li><li>
Drive the development of engineering deliverables including design drawing packages, project schedules, cable run-lists, test plans, and quality control documentation.</li><li>
Lead technical discussions with clients, project leadership, and field teams to align on requirements and proactively address potential challenges before they impact project outcomes.</li><li>
Managing the integration of data from multiple company systems and analyzing the data to draw insights on project technical solutions.</li><li>
Champion engineering best practices, process improvements, and innovation in support of AI infrastructure scalability and reliability.</li><li>
Ensure safety, quality, and compliance throughout the engineering and construction process.</li><li>
Identifying, recommending, and implementing work process improvements.</li><li>
Reviewing technical project details with clients and project leadership.</li><li>
Maintaining a positive, assertive relationship with project engineers to achieve project milestones and overall project success.</li></ul>
Qualifications:
<div><b>
Education</b><b> /Experience Required</b><b>:</b></div><ul><li>
A Bachelor&rsquo;s in Engineering with a minimum of 7+ years of experience or Master&rsquo;s Degree in Engineering with 5+ years of experience in Electrical Engineering, Mechanical Engineering, Industrial Engineering, Computer Science, Computer Engineering, Math or Physics preferably from an ABET accredited program.</li><li>
7+ years of experience in any Engineering discipline with Construction experience, including at least 3+ years in mission-critical or data center environments.</li><li>
Proven leadership experience managing engineering teams and complex technical projects.</li><li>
Strong knowledge of structured cabling systems, telecommunications infrastructure, and active systems (e.g., DAS, PA, emergency phones).</li><li>
Familiarity with TIA standards, NFPA codes, and BICSI standard</li><li>
Proficiency in AutoCAD, Revit, BIM, and engineering documentation tools.</li><li>
Experience with Microsoft Office Suite, SharePoint, and engineering project management tools.</li></ul><div><b>
Clearance/Citizen Type: </b>Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship, for access to classified information;<b> ability to obtain a Top Secret Clearance is required.</b></div><div></div><div><b><br>
Desired Experience:</b></div><ul><li>
BICSI RCDD or DCDC certification</li><li>
Experience with AI infrastructure technologies and solutions (g. high-density fiber capacity solutions)</li><li>
Manufacturer certifications such as NVIDIA AI Infrastructure and Operations, Corning Fiber Design, Fluke Networks Certified Cabling Test Technician, etc.</li><li>
Fundamentals of Engineering (FE/EIT) certification</li><li>
Design-Build Institute of America (DBIA) certification</li><li>
Leadership in Energy and Environmental Design (LEED) training</li><li>
National Institute for Certification in Engineering Technologies (NICET) training</li></ul><div><b>
We offer an excellent benefits package including:</b></div><ul><li>
A competitive salary</li><li>
Medical, dental, vision, life, and disability insurance</li><li>
Paid-time off</li><li>
Tuition reimbursement</li><li>
401k Retirement Plan</li><li>
Military Reserve pay offset</li><li>
Paid maternity leave</li></ul><div></div><div><b><br>
Skills:</b></div><ul><li>
Ability to develop and provide solutions to technical challenges.</li><li>
Strong knowledge of one or more technologies and various application methods.</li><li>
Willingness to travel to project sites as needed.</li><li>
Experience with collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.</li><li>
Ability to lead and participate in technical discussions with project leadership.</li><li>
Ability to lead the application of principles, techniques, procedures, and equipment for one or more specific branches of engineering to the design and production of various goods and services.</li><li>
Strong Knowledge cost estimation.</li><li>
Strong knowledge of finance systems and basic principles of finance management.</li><li>
Ability to design, build, and development of a new product, technology, or service</li><li>
Ability to calculate and present the costs of a project when budgeting.</li><li>
Ability to establish credibility and maintain effective working relationships.</li><li>
Strong knowledge of effective presentation tools and techniques to ensure clear understanding</li><li>
Strong knowledge of applying engineering science and technology to the construction industry.</li><li>
Ability to review and correct construction drawings and construction project standards.</li><li>
Strong knowledge of fabrication and installation standards and specifications</li></ul><div></div><div><b><br>
Abilities:
</b></div><ul><li>Exposure to computer screens for an extended period of time.</li><li>
Sitting for extended periods of time.</li><li>
Reach by extending hands or arms in any direction.</li><li>
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.</li><li>
Listen to and understand information and ideas presented through spoken words and sentences.</li><li>
Communicate information and ideas in speaking so others will understand.</li><li>
Read and understand information and ideas presented in writing.</li><li>
Apply general rules to specific problems to produce answers that make sense.</li><li>
Identify and understand the speech of another person.</li></ul>
Pay Range: USD $125,120.00 - USD $156,400.00 /Yr.</div>

Telecommunications Engineer Leader 1 - DMV

Everforth ECS

<div><p>Everforth ECS is seeking an <b><i>Authentication Engineer </i></b>to work in our <b><i>Washington, DC </i></b>office / <b><i>remote</i></b>. <b>The role is contingent upon additional funding.</b></p>
<p>
</p><p>We are seeking a technically focused and detail-oriented <b>Authentication Engineer</b> to join our Identity Governance and Administration (IG&amp;A) team. This role is dedicated to the deployment, management, and continuous improvement of enterprise authentication systems, with a particular emphasis on Multi-Factor Authentication (MFA) and modern identity protocols.</p>
<p>
</p><p>You will work at the intersection of identity security and user experience, ensuring that authentication systems are correctly configured, performing reliably at scale, and aligned with the organization's security policies. This is a proactive role where you will identify gaps in authentication coverage, evaluate emerging authentication technologies, and work across teams to drive adoption and strengthen the organization's overall identity security posture.</p>
<p>
</p><p>If you bring deep technical knowledge of authentication systems, experience integrating them across complex enterprise environments, and the communication skills to support both technical teams and end users, we want to hear from you.</p>
<p>
</p><p><i>Salary Range: $120,000 - $130,000</i><br>
<i>General Description of Benefits</i></p>
Requirements:
<p>MFA &amp; Authentication Systems</p>
<ul>
<li>Hands-on experience deploying and managing enterprise MFA platforms (e.g., Microsoft Authenticator, Duo, RSA SecurID, or equivalent)</li>
<li>Strong understanding of modern identity and authentication protocols including SAML, OAuth 2.0, OpenID Connect, and RADIUS torchora.com</li>
<li>Experience integrating MFA solutions with Active Directory, Azure Active Directory, and Single Sign-On (SSO) platforms</li>
<li>Ability to troubleshoot authentication failures across complex, multi-system enterprise environments</li>
<li>Experience developing and enforcing MFA policies aligned with organizational security standards and zero-trust principles</li>
</ul>
<p>Identity &amp; Access Management</p>
<ul>
<li>Working knowledge of enterprise identity and access management (IAM) frameworks and platforms</li>
<li>Familiarity with Microsoft Active Directory, Azure Active Directory, and related Windows-based systems</li>
<li>Understanding of privileged access management (PAM) concepts and how authentication controls integrate within that model</li>
<li>Ability to support risk assessments and security continuous monitoring efforts related to identity and authentication</li>
</ul>
<p>Collaboration &amp; Documentation</p>
<ul>
<li>Ability to support large, cross-functional projects and communicate clearly with both technical and non-technical stakeholders</li>
<li>Experience creating and maintaining clear documentation for authentication configurations, procedures, and troubleshooting guides</li>
<li>Comfortable working with end users and support teams to resolve authentication issues and support MFA adoption at scale</li>
</ul>
<p>A minimum of 3+ years of experience in identity and access management, with direct hands-on experience deploying and managing enterprise authentication and MFA solutions. Candidates with experience supporting large-scale MFA deployments or authentication migrations will be strongly preferred.</p><br>
<br>
Req Benefits:
<div>Benefits - Everforth ECS</div></div>

Authentication Engineer

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