automotive technician

end user computing technician ii Jobs in Washington

end user computing technician ii

mid level service desk technician Jobs in Washington

mid level service desk technician

operations coordinator - dispatcher Jobs in Washington

operations coordinator - dispatcher

patient care tech

technician broadcast operations center

adswizz

<ul><li>Washington, Washington, DC; New York, New York; New York, New York</li><li>
Broadcast Operations</li><li>
Regular Employee Full-Time</li><li>
R-2026-01-39</li><li>
Office First</li></ul>
 <div>Who We Are:
SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners - in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM&rsquo;s vision to life every day.
SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM&rsquo;s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company&rsquo;s advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.<div>
How you&rsquo;ll make an impact: 
As a Technician in the Broadcast Operations Center (BOC), you will be responsible for the operation and technical management of the systems in the Broadcast Operations Center and ensuring proper content delivery of all Talk, Music and News channels airing on our Sirius, XM and Web platforms. The BOC Technicians will be expected to help lead and create supporting documentation for support of 5-Star Designated Jewel Events. Technicians will provide feedback and suggestions for training programs, create standard operating procedures documentation and create or update departmental workflows and drawings.<div>
What you&rsquo;ll do:<div><ul><li>
Work in our 24/7/365 operations centers to ensure proper delivery and support of all Talk, Music and News programming.</li><li>
Demonstrate the ability to work independently and triage issues with minimal oversight.</li><li>
Assist in the development of operations documentation ensuring all processes and procedures are detailed to integrate any new systems, components, or broadcast requirements.</li><li>
Manage and properly escalate issues to BCC Managers.</li><li>
Interface with other departments such as Programming, BCC, Media Engineering, UCC.</li><li>
Live Studio support.</li><li>
Utilize checklists and workflows the BOC technicians are responsible for utilizing.</li><li>
Work with management to ensure consistent processes, procedures and protocols are applied across all locations to facilitate a common operating environment for all staff members. Oversee process adherence for groups involved with premiere live events.</li></ul></div>
What you&rsquo;ll need:<ul><li>
0-2 years&rsquo; experience in operations or master control supervision at a major market Operations Center facility or broadcast network.</li><li>
Experience in technical operation and an ability to interface with non-technical operators.</li><li>
Equivalent combination of education and experience preferred</li><li>
Ability to execute Disaster Recovery (Business Continuity) Sequence of events in relation to BOC responsibilities.</li><li>
Strong written and verbal communication skills.</li><li>
Strong organizational skills and attention to details.</li><li>
Positive attitude and strong work ethic.</li><li>
Ability to make quick informed decisions during times of uncertainty or last minute requests.</li><li>
Familiarity with broadcast automation systems.</li><li>
Knowledge of audio production systems and digital audio storage.</li><li>
Thorough understanding of digital audio routing systems.</li><li>
Technical knowledge of satellite, ISDN, IP CODEC, TS over IP and other transmission technologies.</li><li>
Familiarity with Google Office suite (Docs, Sheets, Sites, Forms, Calendar, Drive &amp; Slides).</li><li>
Working knowledge of Lucid, Visio, CAD or other signal flow software is a plus.</li><li>
Must have legal right to work in the U.S.</li></ul>
This position requires the use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). As required by ITAR, to perform this position you must be a U.S. Citizen, U.S. Permanent Resident (i.e., &lsquo;Green Card Holder&rsquo;), Political Asylee, or Refugee<div>
At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $74,500 to $97,900 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.</div>
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. 
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.</div></div>
R-2026-01-39</div>

Technician, Broadcast Operations Center

<ul><li>Washington, Washington, DC; New York, New York; New York, New York</li><li>
Broadcast Operations</li><li>
Regular Employee Full-Time</li><li>
R-2026-02-17</li><li>
Office First</li></ul>
 <div>Who We Are:
SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners - in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM&rsquo;s vision to life every day.
SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM&rsquo;s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company&rsquo;s advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.
How you&rsquo;ll make an impact:
As a Senior Technician in the Broadcast Operations Center (BOC),you will be responsible for the operation and technical management of the systems in the Broadcast Operations Center and ensuring proper content delivery of all Talk, Music and News channels airing on our Sirius, XM and Web platforms. The BOC Senior Technicians will be expected to help lead and create supporting documentation for support of 5-Star Designated Jewel Events. Senior Technicians will provide feedback and suggestions for training programs, create standard operating procedures documentation and create or update departmental workflows and drawings.
What you&rsquo;ll do:<ul><li>
Work in our 24/7/365 operations centers to ensure proper delivery and support of all Talk, Music and News programming.</li><li>
Demonstrate the ability to work independently and triage issues with minimal oversight..</li><li>
Assist in the development of operations documentation ensuring all processes and procedures are detailed to integrate any new systems, components, or broadcast requirements.</li><li>
Manage and properly escalate issues to BCC Managers.</li><li>
Ability to execute Disaster Recovery (Business Continuity) Sequence of events in relation to BOC responsibilities.</li><li>
Strong written and verbal communication skills.</li><li>
Strong organizational skills and attention to details.</li><li>
Positive attitude and strong work ethic.</li><li>
Ability to make quick informed decisions during times of uncertainty or last minute requests.</li><li>
Familiarity with broadcast automation systems.</li><li>
Knowledge of audio production systems and digital audio storage.</li><li>
Thorough understanding of digital audio routing systems.</li><li>
Technical knowledge of satellite, ISDN, IP CODEC, TS over IP and other transmission technologies.</li><li>
Interface with other departments such as Programming, BCC, Media Engineering, UCC.</li><li>
Live Studio support.</li><li>
Utilize checklists and workflows the BOC technicians are responsible for utilizing.</li><li>
Familiarity with Google Office suite (Docs, Sheets, Sites, Forms, Calendar, Drive &amp; Slides).</li><li>
Working knowledge of Lucid, Visio, CAD or other signal flow software is a plus.</li><li>
Work with management to ensure consistent processes, procedures and protocols are applied across all locations to facilitate a common operating environment for all staff members. Oversee process adherence for groups involved with premiere live events.</li></ul>
What you&rsquo;ll need:<ul><li>
0-2 years&rsquo; experience in operations or master control supervision at a major market Operations Center facility or broadcast network.</li><li>
Experience in technical operation and an ability to interface with non-technical operators.</li><li>
Equivalent combination of education and experience preferred</li><li>
Must have legal right to work in the U.S.</li></ul>
This position requires the use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). As required by ITAR, to perform this position you must be a U.S. Citizen, U.S. Permanent Resident (i.e., &lsquo;Green Card Holder&rsquo;), Political Asylee, or Refugee
At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $64,200 to $95,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
R-2026-02-17</div>

Senior Technician Broadcast Operations Center

The E. W. Scripps Company

<div>The E.W. Scripps Company is seeking an End User Computing Tech II to provide technology support in a timely and accurate fashion to all employees either in-person, by telephone, or by other collaborative methods. Work with a wide range of technologies, including desktops, laptops, printers, scanners, and other peripherals. May also work with operating systems such as Windows, and macOS as well as various software applications. Ensure that employees have access to the technology they need to perform their jobs effectively.
<div></div>WHAT YOU'LL DO
<ul><li>Provide technical support: Respond to service desk tickets, troubleshooting hardware and software issues, and providing technical assistance to end-users.
</li><li>Install and configure hardware and software: install, configure, and maintain hardware and software on end-user devices such as desktops, laptops, printers, mobile devices, and other peripherals.
</li><li>Maintain and update system, ensure that software and operating systems are up to date and free from bugs and malware.
</li><li>Diagnose and repair hardware issues. Identify hardware problems and make necessary repairs, such as replacing hard drives, motherboards, and memory.
</li><li>May provide training and support to employees on how to use hardware and software effectively.
</li><li>Document support activities: Keep detailed records of support activities, including issues resolved, hardware and software installed, and troubleshoot steps taken via the Scripps incident management system.
</li><li>Maintain an inventory of all hardware and software assets and ensuring that they are up to date.
</li><li>Collaborate with other Scripps Technology teams to resolve complex issues and implement new technologies.
</li></ul>WHAT YOU'LL NEED
<ul><li>High School Diploma preferred
</li><li>Generally 1-3 years of desktop experience
</li><li>Microsoft Certified Desktop Support Technician (MCDST), or similar certifications desired
</li></ul>WHAT YOU'LL BRING
<ul><li>Working knowledge of hardware, software, and operating systems such as Windows, macOS, and Linux
</li><li>Working knowledge of Azure, Entra, Intune, Mosyle, and similar enterprise tools is desired.
</li><li>Familiarity with Dell/HP and Mac laptops
</li><li>Familiarity with network protocols, troubleshooting techniques, and diagnostic tools
</li><li>Strong communication skills and working effectively with employees to understand and resolve technical issues
</li><li>Strong customer service skills
</li><li>Attention to detail, problem-solving skills, and the ability to work independently and in a team environment
</li><li>Ability to document technical support activities and maintain accurate records.
</li><li>Requires the ability to sit for long periods of time, listen and converse over the telephone and frequently type on a computer (4 or more hours per day).
</li></ul>WORK ENVIRONMENT
<ul><li>Requires the ability to work shifts outside of normal working hours including holidays, weekends, and evenings.
</li><li>Ability to be on call and support a 24-hour/ day and 7-day/ week operations environment as needed.
</li></ul>ADDITIONAL REQUIREMENTS
<ul><li>Must be able to lift up to 50 pounds.
</li></ul>WHERE YOU'LL LIVE, WORK, AND PLAY
Washington, D.C., the nation's capital, is a vibrant city where history, culture, and innovation converge. From the iconic monuments and world-class museums of the National Mall to the diverse neighborhoods brimming with restaurants, entertainment, and nightlife, D.C. offers something for everyone. The city is home to a thriving professional community, excellent public transportation, and countless opportunities for career growth and networking. Whether you're exploring the historic Georgetown waterfront, catching a show at the Kennedy Center, or enjoying the cherry blossoms in spring, Washington, D.C. provides an unparalleled living experience in the heart of American history and politics.
#LI-SM2
#LI-Onsite
<h2 class="jobSectionHeader">COMPENSATION RANGE:
</h2>Hourly: $29.33 - 36.00 
 
Pursuant to state and local salary transparency laws, the salary range posted is specific to candidates who will perform this work in District of Columbia. 
 
<h2 class="jobSectionHeader">ADDITIONAL BENEFITS:
</h2><ul><li>A career path to grow your professional experiences
</li><li>Full medical, dental and vision benefits, as well as certain other health and wellness benefits
</li><li>Retirement savings plan with company match
</li><li>Other key company benefits include disability accident insurance, hospital indemnity, critical illness, life insurance, AD&amp;D, ID protection, pet discount program, and employee assistance program. More details about timing and conditions of benefits eligibility and other plan terms and conditions will be provided upon hire.
</li></ul><h1 class="jobSectionHeader">If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife &gt; My Info &gt; View Open Positions at Scripps.
</h1>SCRIPPS&rsquo; COMMITMENT TO A CULTURE THAT CREATES CONNECTION:
At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.
ABOUT SCRIPPS:
The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating connection. As one of the nation&rsquo;s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlet Scripps News and popular entertainment brands ION, ION Plus, ION Mystery, Bounce, Grit and Laff. Scripps is the nation&rsquo;s largest holder of broadcast spectrum. Scripps Sports serves professional and college sports leagues, conferences and teams with local market depth and national broadcast reach of up to 100% of TV households. Founded in 1878, Scripps is the steward of the Scripps National Spelling Bee and its longtime motto is: &ldquo;Give light and the people will find their own way.&rdquo;
As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.</div>

End User Computing Technician II

CELLA

<div>Location: Washington, Washington, D.C. 
Job Type: Contract to Perm 
Compensation Range: $38 - 43 per hour 
 
Our client is seeking a Producer to join their team. They are seeking candidates with extensive experience producing short-form content, particularly social media content. 
 
The Video Producer is responsible for leading the development and execution of video content from concept to completion. You will conduct discovery calls, pre-interviews, and on-camera interviews, capturing powerful, authentic moments that reflect a shared vision in new and engaging ways. The Producer will ideate, shoot, produce, and drive content awareness across all digital platforms. The role is focused on content creation, short-form video, and storytelling tailored to various scales and locations. 
 
The ideal candidate will have a broadcast journalism background-someone who can write a story, film a story, and piece the story together (storyboarding) for social events, campaigns, web, and internal channels. 
 
This is a hybrid, contract position that has the opportunity to become permanent. 
 
Responsibilities:
<ul>
<li>Production Management: Develop written briefs and oversee all aspects of video shoots; manage all video and audio content from pre-production through post-production.</li>
<li>Rapid Delivery: Produce fast-turnaround content from live events or breaking news moments.</li>
<li>Technical Execution: Operate and maintain video equipment; manage live streaming for events; conduct and film interviews and b-roll in single-camera configurations.</li>
<li>Post-Production &amp; Motion: Blend video and graphical elements using Adobe After Effects to enhance visual standards.</li>
<li>Cross-Functional Collaboration: Partner with internal departments to gather requirements for upcoming projects and ensure alignment with organizational communication objectives.</li>
<li>Strategic Assets: Produce modular, impactful video assets that can be easily repurposed across various platforms; track and report on performance metrics and ROI.</li>
<li>Brand Stewardship: Adhere to visual brand and technical quality standards to ensure consistency across the whole organization.</li>
<li>Asset Management: Manage video archives and organize footage.</li>
</ul>
Qualifications:
<ul>
<li>Education &amp; Experience: A bachelor's degree in Communications and/or Broadcast Journalism with a minimum of 8+ years in video production.</li>
<li>Project Management: Ability to prioritize and address multiple concurrent projects with varying production timelines and asynchronous workflows.</li>
<li>Technical Expertise: In-depth knowledge of multimedia production best practices, contemporary technologies, and professional terminology.</li>
<li>Design Skills: Ability to design motion graphics or animated overlaps that enhance storytelling.</li>
<li>Soft Skills: Creative, collaborative, and proactive problem-solver with strong interpersonal communication skills.</li>
<li>Organization: Advanced attention to detail regarding media management and file structures.</li>
<li>Travel: Occasional travel required for hosted events, industry conferences, and media opportunities (approximately 15-20%).</li> 
</ul>
JOBID: 032026-127508 
#LI-CELLA 
#LI-MM10 
 
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. 
 
At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. 
 
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&amp;D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
 
 
This posting is open for thirty (30) days.</div>

VIDEO PRODUCER

<div>
 
 
 
 
 Welcome to Warner Bros. Discovery&hellip; the stuff dreams are made of.
 
 
 
 
 
 
 
 
 
 Who We Are&hellip;
 
 
 
 
 
 When we say, &ldquo;the stuff dreams are made of,&rdquo; we&rsquo;re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD&rsquo;s vast portfolio of iconic content and beloved brands, are the
 
 storytellers
 
 bringing our characters to life, the
 
 creators
 
 bringing them to your living rooms and the
 
 dreamers
 
 creating what&rsquo;s next&hellip;
 
 
 
 
 
 
 From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
 
 
 
 
 
 We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.
 
 
 
 
 
 To see what it&rsquo;s like to work at&nbsp;CNN, follow @WBDLife on&nbsp;
 
 Instagram
 
 &nbsp;and&nbsp;
 
 X
 
 !
 
 
 
 
 Your New Role&hellip;
 
 CNN&nbsp;is seeking a sharp, editorially driven Associate Producer to support political reporting projects led by veteran journalist&nbsp;John King, including
 
 All Over the Map
 
 , a multi-platform series exploring American politics through the voices of voters.
 
 
 This role is ideal for a journalist with strong research instincts, sound editorial judgment, and a passion for political storytelling. You will play a key role in developing deeply reported, narrative-driven content across broadcast, digital, streaming, and social platforms.
 
 Your Role Accountabilities&hellip;
 <ul>
 <li>
 Conduct in-depth research and background reporting to inform political coverage
 </li>
 <li>
 Identify compelling angles, data points, and contextual framing to strengthen stories
 </li>
 <li>
 Organize and maintain research files, source databases, archival materials, and editorial documentation to ensure accuracy, accessibility, and continuity across projects
 </li>
 <li>
 Collaborate effectively across editorial, production, and digital teams, contributing to a culture of clear communication, shared accountability, and high journalistic standards
 </li>
 <li>
 Develop and pitch story ideas in collaboration with producers and senior editorial staff
 </li>
 <li>
 Conduct pre-interviews and source outreach to shape segments and field reporting
 </li>
 <li>
 Take ownership of specific story elements from development through post-production
 </li>
 <li>
 Work closely with editors to organize materials, fact-check content, and refine narrative structure
 </li>
 <li>
 Monitor political developments, policy changes, polling, and electoral trends
 </li>
 </ul>
 Qualifications &amp; Experience
 <ul>
 <li>
 2&ndash;4 years of experience in digital and/or broadcast journalism
 </li>
 <li>
 Demonstrated strength in research, writing, and editorial judgment
 </li>
 <li>
 Deep interest in U.S. politics and election coverage
 </li>
 <li>
 Ability to synthesize policy, polling, and data into accessible storytelling
 </li>
 <li>
 Experience working in fast-paced newsroom environments
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Willingness to travel occasionally as needed
 </li>
 </ul>
 Preferred Qualifications
 <ul>
 <li>
 Experience supporting political or election coverage
 </li>
 <li>
 Familiarity with data-driven or policy reporting
 </li>
 <li>
 Experience producing content for multiple platforms
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 How We Get Things Done&hellip;
 
 
 
 
 
 
 
 This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 www.wbd.com/guiding-principles/
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
 
 
 
 
 
 
 
 Championing Inclusion at WBD
 
 
 
 Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
 
 
 
 
 
 
 If you&rsquo;re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our
 
 accessibility page
 
 for instructions to submit your request.
 
 
 
 
 
 
 In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery&rsquo;s total compensation package for employees. Pay Range: $58,997.00 - $109,566.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.
 
 
 
 
 
</div>

Associate Producer, All Over The Map

NuAxis Innovations

<div><div>We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.
Technology is our Passion. People are our Purpose.
We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it&rsquo;s a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Program Support Technician for a Full-Time position.
Job Summary:
The Program Support Technician must apply fundamental concepts, processes, practices, and procedures on technical assignments. Must perform work that requires practical experience and training. The Program Support Technician will also provide administrative and technical support for the Enterprise Service Desk. Work is performed under supervision.
 Administrative Essential Functions:
Provide users with a central place to drop off and pick up equipment and pick up Service Request forms.
Document and administer all users visiting the Walk-In Center through a visitor log.
Maintain an inventory of forms, and ensure all forms are properly completed, catalogued, and scanned/entered into Remedy as appropriate.
Create and update Remedy tickets as part of the Enterprise Service Desk walk-in operations.
Assist users with administrative configuration issues such as workstation troubleshooting, account configuration, basic troubleshooting, email system usage, and other non-hands on activities.
Resets account passwords, security tokens, PINs, and other administrative account management support activities as needed.
All work will be contained and documented in the agency&rsquo;s Remedy ticketing system.
Support-Shared Equipment Handling: Document the sign-in and sign-out of shared equipment, operate and administer an equipment checkout system for short-term assignments of laptops and other portable IT equipment, ensure all portable IT equipment is current and ready for immediate deployment at all times, track status and whereabouts of all checked-out equipment and ensure checked-out equipment is returned on time.
Equipment Disposal: Assist the Government with disposition of obsolete (or no longer needed) IT-related equipment, Work with the site personnel to have the equipment shipped to the Government-directed location or have its ownership transferred to the site, Notify the Configuration Management Team to update CMDB.
Create and update daily, weekly, monthly and other project reports, under the guidance of the program manager and continual service improvement manager, to send to the federal government as part of project documentation and deliverables management.
Proficiencies: BMC Remedy ticketing system. MS Office suite, specifically MS Word and MS Excel. Superb oral, written, and communication skills essential.
Service Desk Essential Functions:
Manage incidents, Problems, and Service Requests. Use government-standard implementation of Remedy 7.6 (or higher) for handling tickets.
Ticket Creation and Handling: Receive calls made to a single phone number (provided by the government), via email, via fax or contacting on-site support personnel. Future possibilities include the use of a self-service portal, live chat and texting.
Accept all methods of contact and respond in a manner that meets the applicable SLA.
In addition to creating tickets in response to User requests, support tickets created in response to automated alerts and outage/Incident information received from external and internal organizations, such as server support groups, external WAN providers, application support groups, and other government-authorized organizations.
Associate all Incident Tickets associated with a Problem Ticket via the parent-child relationship in the lTSM.
Support-Incident Management: Provide impact- and priority- based Incident categorization in order to track progress of all incidents and restore degraded or disrupted services as quickly as possible:
Escalate tickets based on expertise and appropriate group membership
Answer customer telephone calls and emails to the SD in accordance with the applicable SLAs during Normal Working Hours
Monitor voicemails and emails left for the SD
Log Incidents and Service Requests into the ITSM.
Ensure that all Incidents are promptly and accurately documented in ITSM so that up-to-date information is available at all times. Track Incident from first report to remediation
Perform initial diagnosis and analysis of Incidents and provide immediate resolution and recovery if possible.
Use remote control tools to assist and resolve customer Incidents as initial resolution, providing warm handoff escalation of Incidents that cannot be immediately resolved
Escalate tickets as required by the applicable Service Level Agreements (SLAs)
Communicate system outages in accordance with established standardized operating procedures (SOP) to appropriate government points of contacts and Users using government-provided tools and communication methods and continue ongoing communications until the Incident has been resolved and all services have been restored
Follow-up on resolved Incidents to check quality, get customer concurrence of incident closure, and to report customer satisfaction
Work with Operational and other teams to ensure final summary and review. analysis, resolution, and lessons learned are documented in Incident Reports for all major Incidents and unplanned service outages, and submitted in writing to government management
Establish (or update existing ones) and maintain data in the Known Error Database (KEDB); document workarounds and generate known error sub-processes to facilitate quicker diagnosis and resolution for future Incidents
Proactively monitor Automated Call Distribution (ACD) calls, Incidents and Service Request workflows, processes and queues to immediately identify and address performance issues that will impact the delivery of services to Users
Ensure non-IT requests are properly routed to appropriate support organizations.
Initial Telephone Call Handling: Provide live telephone support during Normal Working Hours. Accept Users' requests for service, record the request, and attempt resolution. If the agent handling the request cannot resolve the issue, escalate the ticket to the appropriate personnel:
Provide live telephone coverage during NWH of service via the call distribution system
Answer calls in the order they are received in accordance with applicable SLAs
Greet the customer
Verify or update User's contact information
Identify the nature of the Incident and correctly classify it
Record any additional information into the ticketing system
Assign ticket priority based on severity level matrix
Provide the User with a ticket number.
Initial Email Handling: Check for requests coming through email on a regular basis and create tickets based on these requests as required by the appropriate SLAs:
Continuously monitor the SD email queue for new requests
Create tickets in a manner that meets and/or exceeds applicable SLA
Verify information with the end User, as required
Provide User with a ticket number.
Initial Fax Handling: Check for requests coming through fax on a regular basis and either (1) scan and attach the document to an already created ticket or (2) create a ticket based on the faxed request as required by the appropriate SLAs:
Continuously monitor the SD fax machine for new Service Requests
Create tickets in a manner that meets and/or exceeds applicable SLA
Verify information with the User, as required
Provide User with a ticket number.
Critical Events Handling:
Establish means to accept these events and to track them via ITSM tickets
Manage the resolution process in a manner that meets and/or exceeds applicable SLA
Make information about these critical events available to all SD agents for real-time reference
Keep information in the Known Errors database current
Ticket Updates: Update or ensure that all tickets are updated in a manner that meets the applicable SLAs:
Update tickets by adding work log information as required by the applicable SLAs
Monitor the status of all open tickets and escalate as required
Coordinate resolution with other internal and external teams, as appropriate
Check the assigned tickets queue on a regular basis throughout the NWH
Provide advice and guidance to the Users regarding restoration of interrupted service
Verify ticket resolution with the User
Provide advice and guidance to Users regarding restoration of interrupted service
Ticket Closure: No ticket can be closed without concurrence from the User that the ticket has, in fact, been fully resolved and that the service has been restored. When an issue is resolved, change status of the ticket to &quot;Resolved&quot;. Follow up periodically to verify the service meets client expectations; close when completed.
Incident Handling and Management: Assume responsibility for resolving Incidents in a manner that meets or exceeds the applicable SLAs and OLAs. Escalate and/or seek assistance if other support teams are not being responsive to requests for assistance. Maintain the status of all open tickets in a manner that meets the SLAs and OLAs.
Problem Handling and Management: Continuously review Incident data as well as other sources of information to identify trends that may lead to the discovery of a common cause of incoming incidents. When such a cause is determined, create a Problem ticket and link all related Incident tickets to it. Upon resolution of the Problem ticket, update all related Incident tickets.
Request Fulfillment (Service Request) Management: Receive requests from a variety of sources including User or technician telephone calls and voicemail, User or technician e-mails, and User or technician walk-ins:
Log and track requests for IT components and services
Log Service Requests into the ITSM and track their resolution.
Monitor processes that coordinate the delivery of IT assets directly to customers and office equipment custodians.
Ticket Ownership: Assume responsibility for Incident, Problem, and Service Request resolution regardless of the party actually performing the work, i.e., if the work is performed by an external organization, track the resolution and escalations, as required by the SLAs.
User Notification: Notify Users about planned maintenance windows and outages via e-mails.
Remote Desktop Management: Provide configuration and troubleshooting assistance using supplied remote desktop management tools such as GoToAssist.
Application Support: Assist users Users with configuration, troubleshooting, and answering &quot;how-to&quot; questions related to usage of standard and other approved applications.
Assistive Technology User Support: Assist Users with using assistive technology tools, such as Windows' Ease of Use and Jaws.
On-Line Collaboration Tool Support: Support use and management of provided Online collaboration solutions such as WebEx by assuming responsibility for scheduling meetings, managing usage, and providing User support. Provide limited how-to and scheduling assistance.
Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!
Our Profile:
We are an IT company with a unique mission&mdash;to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More.
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
#NAI #DICE</div></div>

Program Support Technician

Sunbelt Rentals

<div>Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary<div>
Shop Foreman 
 
Are you seeking an entrepreneurial, empowering workplace that allows you to: 
 
<ul><li>Develop a career track</li><li>Leverage your current skills while developing new skills</li><li>Work with an incredible team of people</li></ul> 
Sunbelt Rentals-the fastest growing rental business in North America-is seeking a Shop Foreman. As a Shop Foreman, you will supervise employees engaged in repairing and maintaining rental equipment. Assists in coordinating and directing the workload of the Service Department for maximum efficiency and productivity while providing quality repair work. Advises and recommends technician skills and training needs. Consistently exhibits Sunbelt Rental&rsquo;s core values. 
 
DUTIES &amp; RESPONSIBILITIES 
<ul><li>Instruct, assist and train service technicians in best practices of equipment repair and safety</li><li>Perform inspections of completed repairs to ensure thorough and quality of work performed</li><li>Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes</li><li>Work in cooperation with other areas to provide quality, seamless customer service</li><li>Directs service technicians and yard staff in daily operations</li><li>Schedules service and maintenance of equipment in the workshop and/or customer job site; including coordinating response to breakdowns with road technicians</li><li>Monitors all equipment, ensuring that all repairs have been properly designated to the account of a customer, supplier or the profit center</li><li>Assists Profit Center Manager in training employees, planning, assigning, and directing work; addressing complaints and resolving conflicts</li><li>Other duties assigned by manager</li></ul> 
QUALIFICATIONS 
<ul><li>Trade school or college degree (bachelor or associates) preferred</li><li>Valid Driver&rsquo;s license</li><li>Previous supervisory experience</li><li>5+ years of mechanical experience within Rental Industry or similar industry</li><li>Proven customer relations and communications skills</li><li>Basic computer understanding to enter data or information into a terminal or PC</li><li>Methods, materials and tools required to repair and maintain rental equipment</li><li>Proven safety record</li></ul>
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer &mdash; Minority/Female/Disabled/Veteran and any other protected class.</div>
Base Pay Range: $27.07 - 37.21<div>
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network. 
 
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:<ul><li>
Health, Dental and Vision plans</li><li>
401(k) Match</li><li>
Volunteer time off</li><li>
Short-term and long-term disability</li><li>
Accident, Life and Travel insurance, as well as flexible spending</li><li>
Tuition Reimbursement Options</li><li>
Employee Assistance Program (EAP)</li><li>
Length of Service Awards</li></ul>
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt&rsquo;s policies (unless specified in a collective bargaining agreement):<ul><li>
12-25 vacation days depending on years of service</li><li>
5 sick days</li><li>
6 holidays</li><li>
2 half day holidays</li><li>
2 floating holidays</li><li>
1 inclusion day</li><li>
1 volunteer day</li></ul> 
Gear up for an exciting career! 
 
Sunbelt Rentals supports service members. Veterans encouraged to apply.</div></div>

Shop Foreman

Explore 294+ Technician broadcast operations center in Washington this April. Find roles across top companies and apply now to boost your career.