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verification specialist

Agay Barho!

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 Our client Dial Pro Solutions is looking for a Call Center Verification Specialist in Rawalpindi.
 
 
 Dial Pro Solutions is seeking dedicated Call Centre Verifiers to join our team. The ideal candidate plays a crucial role in ensuring accurate customer verification, managing client relationships, and effectively promoting our products and services to business clients. This position requires a fluent English speaker with strong communication and multitasking skills, capable of building trust and maintaining a professional diary for client interactions. Verifiers will utilize identity verification software and precise data entry techniques to uphold the integrity of our verification procedures while supporting business-to-business selling activities. In this role, Call Centre Verifiers are responsible for delivering exceptional customer service by understanding client needs and providing accurate product knowledge. Candidates should have at least one year of experience in a related role and be proficient in research and problem-solving to address various customer inquiries. Although this position does not involve managing a team, it demands a proactive approach to managing workload, promoting services, and maintaining high standards of data accuracy and communication.
 
 
 
 Responsibilities
 
 
 
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 Conduct thorough customer verification using established procedures and identity verification software to ensure compliance and accuracy.
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 Perform precise data entry to maintain up-to-date and accurate customer records in systems.
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 Communicate clearly and effectively with clients to build relationships, establish trust, and provide excellent service.
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 Manage client diaries efficiently to schedule appointments and follow up on client interactions.
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 Promote Dial Pro Solutions' products and services to business clients, focusing on business-to-business selling strategies.
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 Apply sales skills to identify client needs, provide suitable product recommendations, and close sales.
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 Research client information and market trends to tailor communication and sales approaches effectively.
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 Handle multiple tasks simultaneously while maintaining composure and ensuring high accuracy in all interactions.
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 Resolve customer issues and inquiries promptly by using problem-solving expertise to enhance client satisfaction.
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 Maintain up-to-date knowledge of products and services to deliver precise and accurate information to clients.
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Call Center Verification Specialist - TJ / 1825574

BLS Solutions

The Eligibility Verification Executive is responsible for making outbound fresh follow-up calls to insurance companies and patients to verify coverage, benefits, and claim status for medical billing. The role ensures accurate and timely confirmation of eligibility to support clean claim submission and reduce denials.Key Responsibilities:Make outbound fresh calls to insurance payers to verify patient eligibility and benefits.Confirm:<ul><li>Active coverage</li><li>Policy effective dates</li><li>Co-pay, co-insurance, and deductible</li><li>Plan limitations and exclusions</li><li>Referral and authorization requirements</li><li>Check claim status for submitted medical bills.</li><li>Update eligibility and verification of details in the billing system.</li><li>Document call reference numbers and payer responses accurately.</li></ul>Identify and report:<ul><li>Inactive policies</li><li>Incorrect member information</li><li>Coverage terminations</li><li>Coordinate with the medical billing and AR team for claim corrections.</li><li>Maintain daily productivity and quality targets.</li><li>Follow HIPAA and data confidentiality guidelines.</li><li>Required Skills</li><li>Good communication and listening skills</li><li>Basic knowledge of medical billing and insurance terminology</li><li>Ability to handle payer portals and call workflows</li><li>Strong attention to detail</li><li>Time management and target-oriented work approach</li><li>Basic computer skills (EHR/Practice Management System, MS Excel)</li><li>Preferred Qualifications</li><li>Bachelor&rsquo;s degree (or equivalent)</li></ul>Fresh:<ul><li>Medical billing</li><li>Eligibility verification</li><li>AR follow-up</li><li>Knowledge of CPT, ICD-10, and HCPCS codes (preferred but not mandatory for fresh candidates)</li><li>Key Performance Indicators (KPIs)</li><li>Number of calls completed per day</li><li>Accuracy of eligibility verification</li><li>Documentation quality</li><li>Reduction in eligibility-related claim denials</li></ul>Job Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

Medical Billing Follow-up Executive / Eligibility Verification Intern

Prime BPO5

Prime BPO 5 is hiring a Junior Closers for our US campaign. If you have at least 6 months experience in verification, excellent English communication, and can work night shifts, this is your chance to grow your career in a professional and rewarding environment.Requirements:<ul><li>6+ months experience in US campaign verification</li><li>Strong attention to detail</li><li>Achieve targets efficiently</li><li>Age 20&ndash;40, not a student or employed elsewhere</li></ul>We Offer:<ul><li>Competitive salary + uncapped bonuses</li><li>Paid annual leaves</li><li>Career development opportunities</li><li>Awards and recognition</li></ul>Apply Now: Contact +92 319 9675139 to join our team!Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Junior Closer-call center

Strive BPO

We are hiring Customer Verification Officers for our ACA campaign. The role involves calling US customers to verify their information, confirm details, and ensure data accuracy. The ideal candidate should have basic English communication.Responsibilities:<ul><li>Make outbound calls to US customers for verification purposes</li><li>Confirm customer details (name, address, consent, etc.)</li><li>Ensure accuracy of customer information in records</li><li>Follow verification scripts and company guidelines</li><li>Maintain call logs and verification status</li><li>Meet daily call and quality targets</li><li>Report any incorrect or suspicious information to the supervisor</li></ul>Requirements:<ul><li>Basic English speaking and understanding</li><li>Fresh and experienced candidates can apply</li><li>Willing to work night shift (USA time zones)</li><li>Ability to follow scripts and instructions</li></ul>Benefits:<ul><li>Training and career development opportunities.</li><li>Supportive and professional work environment.</li></ul>Additional Information:<ul><li>Shift Timing: 7:00 PM &ndash; 4:45 AM.</li><li>Walk-in Interviews are encouraged(6:00 PM - 11:00 PM)</li></ul>Job Type: Full-timeLanguage:<ul><li>English (Required)</li><li>Location:</li><li>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi</li></ul>Call / WhatsApp: 0332-0070580Pay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Outbound CSR – ACA Campaign

Benchmark BPO Pvt Ltd

Benchmark BPO is looking for experienced verifiers to join our dynamic team. This role involves engaging with potential customers, building lasting relationships, and achieving sales targets while delivering top-notch service.Requirements:<ul><li>Prior experience in verification is must.</li><li>Strong English communication skills (verbal &amp; written) are a must.</li><li>Ability to thrive in a fast-paced, target-driven environment.</li><li>Willingness to work night shift.</li></ul>What We Offer:<ul><li>Competitive salary package: Rs 45,000 &ndash; Rs 100,000 per month.</li><li>Attractive bonuses &amp; incentives &ndash; you can earn up to Rs 300,000!</li><li>Growth opportunities within the company.</li><li>Supportive and professional work environment.</li></ul>How to Apply:<ul><li>Interested candidates are encouraged to email their CVs to: jobs@benchmarkbpo.com</li><li>For more details, contact us at: 0321-9585558 / 051-8739755</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs100,000.00 per monthWork Location: In person

Verifiers

job DescriptionResponsibilities<ul><li>Make outbound calls to US customers for verification purposes</li><li>Confirm customer details (name, address, consent, etc.)</li><li>Ensure accuracy of customer information in records</li><li>Follow verification scripts and company guidelines</li><li>Maintain call logs and verification status</li><li>Meet daily call and quality targets</li><li>Report any incorrect or suspicious information to the supervisor</li></ul>Requirements<ul><li>Basic English speaking and understanding</li><li>Fresh and experienced candidates can apply</li><li>Willing to work night shift (USA time zones)</li><li>Basic computer and typing skills</li><li>Clear communication and polite phone etiquette</li><li>Ability to follow scripts and instructions</li></ul>Optional (Nice to Have)<ul><li>Previous call center / BPO experience</li><li>Experience in verification, QA, or customer support</li><li>Familiarity with CRM systems</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs100,000.00 per monthWork Location: In person

Verification Support Representative-call center

Strive BPO LLP

Job Title: Self Verifier &ndash; ACA CampaignCompany: Strive BPO Limited Location: 3rd Floor, Above Bank Alfalah, Saidpur Road, Block E, Asghar Mall Scheme, Rawalpindi Shift: Night Shift (7:00 PM &ndash; 5:00 AM) | Full-timeJob DetailsStrive BPO Limited is hiring Self Verifiers for the ACA campaign. The job is to talk with customers on phone, check their details, and keep records correct.Main Duties<ul><li>Make and receive calls</li><li>Confirm customer and Medicare details</li><li>Enter correct information in the system</li><li>Follow company rules and targets</li></ul>Requirements<ul><li>At least High School (Bachelor&rsquo;s preferred)</li><li>1 year experience in call center or Verification</li><li>Good English speaking skills</li><li>Confident on phone and good listener</li><li>Experience in Medicare campaign is a plus</li></ul>Benefits<ul><li>Salary: 50,000 &ndash; 100,000 PKR + incentives</li><li>Weekly and monthly bonuses</li><li>Paid training and career growth</li><li>Friendly work environment</li></ul>Apply Now<ul><li>Send CV to: 0332-0070580( Whatsapp) or 051-6134229</li><li>Walk-in Interviews: Monday to Friday, 6 PM &ndash; 11 PM at our Rawalpindi office</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs100,000.00 per monthWork Location: In person

CSR (Customer Service Representatives)

Explore 37+ Verification specialist in Rawalpindi this March. Find roles across top companies and apply now to boost your career.