administrative coordinator - 815 residential services

behavioral health case manager - youth focused (bilingual)

administrative coordinator - 815 residential services Jobs in San Francisco

behavioral health case manager - youth focused (bilingual) Jobs in San Francisco

case manager

case manager ex

case manager lv 1

vona field case manager

Axiom Medical

<div>About Us: We are passionate about making a difference in the world of workers' compensation. Our team is dedicated to providing exceptional case management services to ensure injured workers receive the care and support they need to return to work safely and efficiently. We believe in the power of purpose and passion, and we are looking for a Field Case Manager who shares our commitment to making a positive impact. 
Purpose: At VONA, we believe in the power of purpose and passion in everything we do. Our Field Case Manager plays a critical role in facilitating and coordinating the rehabilitation needs of injured workers in a timely and cost-effective manner. This position requires the consistent use of clinical expertise, independent judgment, and discretion to promote optimal outcomes, advocate for recovery, and support the physical and emotional well-being of our clients. The Field Case Manager utilizes their advanced knowledge and professional expertise to independently assess, plan, and implement strategies that significantly influence the return-to-work process. This role requires discretion and independent judgment in evaluating complex cases, coordinating multidisciplinary resources, and determining the most effective interventions to support recovery and reintegration. 
Core Responsibilities: 
This role requires initiative, precision, and the ability to manage multiple administrative functions: 
<ul><li>
Deliver administrative support across multiple functions as designated and/or needed.</li><li>
Maintain data accuracy and consistency across all systems.</li><li>
Monitor and process incoming correspondence, ensuring timely routing and proper documentation.</li><li>
Coordinate new hire onboarding, including CAPS entry, welcome packets, birthday tracking, name tags, business cards, and phone orders.</li><li>
Check and process office mail; scan and distribute items to appropriate parties including medical records, subpoena, requests scanning to distribute to field and partner companies.</li><li>
Manage the Letters inbox, including mailing documents and logging expenses.</li><li>
Complete unattached email matching within CAPS.</li><li>
Maintain and update CAPS files, including demographics, adjuster assignments, diary dates, attorneys, and providers.</li><li>
Review and distribute CC reports.</li><li>
Assist with incoming calls and provide general administrative support for the home office team.</li><li>
Cross-train on additional duties to provide backup support and ensure continuity of operations.</li></ul> 

Qualifications:<ul><li>
Some administrative experience preferred; healthcare, insurance, or case management experience is a plus.</li><li>
Strong organizational and analytical skills with a high attention to detail.</li><li>
Ability to work independently and manage multiple priorities in a fast-paced environment.</li><li>
Excellent written communication and interpersonal skills.</li><li>
Proficiency in Microsoft Office (Outlook, Word, Excel, Teams) and the ability to learn internal systems such as CAPS.</li></ul> 

Why VONA: We are driven by a shared purpose: to improve the lives of our clients and provide exceptional care in the Case Management industry. We offer a collaborative and supportive work environment where your expertise and dedication will be valued and rewarded. Join us in our mission to create positive change and be part of a team that truly is making an impact. 
VONA is an equal opportunity employer and values diversity in the workplace.
D1ZkXDydVC</div>

VONA Field Case Manager

<div>
 
 About Us:
 
 We are passionate about making a difference in the world of workers' compensation. Our team is dedicated to providing exceptional case management services to ensure injured workers receive the care and support they need to return to work safely and efficiently. We believe in the power of purpose and passion, and we are looking for a Field Case Manager who shares our commitment to making a positive impact.
 
 
 Purpose:
 
 At VONA, we believe in the power of purpose and passion in everything we do. Our Field Case Manager plays a critical role in facilitating and coordinating the rehabilitation needs of injured workers in a timely and cost-effective manner. This position requires the consistent use of clinical expertise, independent judgment, and discretion to promote optimal outcomes, advocate for recovery, and support the physical and emotional well-being of our clients. The Field Case Manager utilizes their advanced knowledge and professional expertise to independently assess, plan, and implement strategies that significantly influence the return-to-work process. This role requires discretion and independent judgment in evaluating complex cases, coordinating multidisciplinary resources, and determining the most effective interventions to support recovery and reintegration.
 
 
 
 
 
 
 
 Core Responsibilities:
 
 
 
 
 
 
 
 
 
 
 
 This role requires initiative, precision, and the ability to manage multiple administrative functions:
 
 
 
 
 
 &nbsp;
 <ul>
 <li>
 
 
 
 
 Deliver administrative support across multiple functions as designated and/or needed.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain data accuracy and consistency across all systems.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Monitor and process incoming correspondence, ensuring timely routing and proper documentation.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Coordinate new hire onboarding, including CAPS entry, welcome packets, birthday tracking, name tags, business cards, and phone orders.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Check and process office mail; scan and distribute items to appropriate parties including medical records, subpoena, requests scanning to distribute to field and partner companies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Manage the Letters inbox, including mailing documents and logging expenses.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete unattached email matching within CAPS.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain and update CAPS files, including demographics, adjuster assignments, diary dates, attorneys, and providers.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Review and distribute CC reports.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist with incoming calls and provide general administrative support for the home office team.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Cross-train on additional duties to provide backup support and ensure continuity of operations.
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Some administrative experience preferred; healthcare, insurance, or case management experience is a plus.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Strong organizational and analytical skills with a high attention to detail.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to work independently and manage multiple priorities in a fast-paced environment.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Excellent written communication and interpersonal skills.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Proficiency in Microsoft Office (Outlook, Word, Excel, Teams) and the ability to learn internal systems such as CAPS.
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Why VONA:
 
 
 
 
 
 We are driven by a shared purpose: to improve the lives of our clients and provide exceptional care in the Case Management industry. We offer a collaborative and supportive work environment where your expertise and dedication will be valued and rewarded. Join us in our mission to create positive change and be part of a team that truly is making an impact.
 
 
 
 
 
 
 
 
 
 
 VONA is an equal opportunity employer and values diversity in the workplace.
 
 
 
 
</div>

Enlyte

<div>Company Overview:
<div>
At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.</div><div></div><div> 
Be part of a team that makes a real difference.</div>
Job Description:
<div>
This is a full-time, hybrid position. The candidate must be located in the San Francisco, CA area due to regular local travel for in-person patient appointments.</div><div></div><div> 
Perks: Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and hands-on workers&rsquo; compensation case management training.</div><div></div><div> 
Join our compassionate team and help make a positive difference in an injured person&rsquo;s life. As a Field Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning. In this role, you will:</div><ul><li>
Demonstrate knowledge, skills, and competency in the application of case management standards of practice.
</li><li>Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan.</li><li>
Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.</li><li>
Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient.</li><li>
Work with employers and physicians to modify job duties where practical to facilitate early return to work.</li><li>
Evaluate and modify case goals based on injured/disabled person&rsquo;s improvement and treatment effectiveness.</li><li>
Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively.
</li><li>Complete other duties, such as attend injured worker&rsquo;s appointments when appropriate, prepare status updates for submittal to customers, and other duties as assigned.</li></ul>
Qualifications:
<ul><li>Education: Associates Degree or Bachelor&rsquo;s Degree in Nursing or related field.</li><li>
Experience: 2+ years clinical practice preferred. Workers&rsquo; compensation-related experience preferred.</li><li>
Skills: Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills.</li><li>
Certifications, Licenses, Registrations:
<ul><li>Active Registered Nurse (RN) license required. Must be in good standing.</li><li>
URAC-recognized certification in case management (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC).
</li></ul></li><li>Travel: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography.</li><li>
Internet: Must have reliable internet.</li><li>
Transportation: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography.</li></ul>
Benefits:
<div>
We&rsquo;re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&amp;D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $79,000 - $105,000 annually. In addition to the base salary, you will be eligible to participate in our productivity-based bonus program. Your total compensation, including base pay and potential bonus, will be based on a number of factors including skills, experience, education, and performance metrics.</div><div> 
</div>The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
#LI-AV1<div></div><div> 
Registered Nurse (RN), Nursing, Home Care Registered Nurse, Emergency Room Registered Nurse, Clinical Nurse, Nurse Case Manager, Field Case Manager, Medical Nurse Case Manager, Workers&rsquo; Compensation Nurse Case Manager, Critical Care Registered Nurse, Advanced Practice Registered Nurse (APRN), Nurse Practitioner, Case Management, Case Manager, Home Healthcare, Clinical Case Management, Hospital Case Management, Occupational Health, Patient Care, Utilization Management, Acute Care, Orthopedics, Rehabilitation, Rehab, CCM, Certified Case Manager, CDMS, Certified Disability Management Specialist, CRC, Certified Rehab Certificate, CRRN, Certified Rehab Registered Nurse, COHN, Certified Occupational Health Nurse, CMC, Cardiac Medicine Certification, CMAC, Case Management Administrator Certification, ACM, Accredited Case Manager, MSW, Masters in Social Work, URAC, Vocational Case Manager</div></div>

Medical Field Case Manager

University of California - San Francisco

<div><div>The Case Manager promotes the achievement of optimal clinical and resource outcomes and is responsible for facilitating appropriate lengths of stay for all hospital admissions in accordance with its goals and objectives. The case manager is responsible for a designated patient caseload that is considered complex and resource intensive, and oversees coordination of complex discharge planning for assigned case load. The Case Manager is an active member of the interdisciplinary team contributing to team goal setting. The Case Manager acts as a consultant to the clinical team, service lines and other departments and participates in program development and quality improvement initiatives. The Case Manager provides age-appropriate assessments, interpretation of data, and delivery of interventions.</div></div>

Case Manager EX

Maitri Compassionate Care

About Maitri Compassionate CareSince 1987, Maitri Compassionate Care has provided compassionate residential care to low-income people living with HIV/AIDS and those recovering from gender-affirming surgeries in San Francisco. Our mission is to ensure that no one has to suffer, transition, or die alone. We provide a supportive, homelike environment with 24-hour nursing care, mental health services, and a strong community of staff and volunteers.Job Title: Part-Time Nurse Case Manager <ul><li>Part-Time Hourly, Non-exempt, 24hrs per week</li><li>Pay -$46.35 per hour</li><li>This is a part-time position and is not eligible for company-sponsored benefits</li></ul>PRIMARY RESPONSIBILITIES:Position has primary responsibility for the clinical care of 15 residents living in a 24-hour HIV/AIDS residential care facility. Position is also responsible for applicant screening assessments for both medical and psychosocial appropriateness and coordinates all resident intakes with the Clinical Director. The Nurse Case Manager provides support for the LVN/CNA staff.SPECIFIC RESPONSIBILITIES:Ensures provision of excellent clinical care with optimal patient outcomes. Plans and implements care for all patients in compliance with providers&rsquo; orders, and state and federal regulations.Intake assessment and clinical care:<ul><li>Reviews potential residents&rsquo; medical &amp; psychosocial needs for appropriate entry criteria by telephone and/or meeting.</li><li>Collaborates with Clinical Director to maintain frequent communication with referral source(s), and potential resident(s) regarding status of application.</li><li>Collaborates with Clinical Director to coordinate all activities related to admissions including chart face sheet, room preparation, and facility orientation.</li><li>Conducts medical and non-medical admission (in collaboration with Clinical Director)</li><li>Communicates initial medical assessment information to Clinical Director, Social Work-Case Managers, Therapist, and other interdisciplinary team members.</li><li>Provides and/or supervises comprehensive nursing assessments of the physical and functional status of each new resident of facility within three days of admission and quarterly. Completes a CNA worksheet outlining the care and frequency of care to be provided for each resident.</li><li>Conducts the medical intake evaluations of prospective residents, ensuring that their needs meet the scope of care and services provided at Maitri. Collaborates with Clinical Director to ensure that assessments and intakes occur at a sufficient pace to maintain 90% occupancy rate of HOPWA beds and 85% occupancy of all beds.</li><li>Provides and/or supervises patient care staff&rsquo;s ongoing and quarterly assessments of each resident's physical and psychosocial status and provides intervention as needed.</li><li>Provides support to LVNs in addressing urgent care issues and medical management.</li><li>Manages acute minor medical conditions.</li><li>Triages major medical conditions for appropriate level of care.</li><li>Perform other duties within nursing scope of practice as needed to reasonably assure quality care for Facility's residents.</li><li>Add and update resident medications into ECP.</li></ul>Care Coordination and Advocacy:<ul><li>In coordination with the Social Work-Case Management staff, directs the development and implementation of an outcome-oriented Individual Service Plan (ISP) that conforms to the provider's plan of treatment. The ISP is completed within seven days of admission and updated quarterly and as needed.</li><li>Communicates with attending providers, home health agencies, hospices, and other healthcare providers regarding the ISP, changes in health status, medications, health regimens, and other health-related issues as needed. Advocates for evaluation and/or treatment as necessary.</li><li>Ensures medical orders are up to date and obtain signatures from community providers as needed.</li><li>In collaboration with the interdisciplinary team and community resources, coordinates resident discharges.</li></ul>Clinical Care and Administration:<ul><li>Provide 24/7 clinical coverage as assigned</li><li>Assist in reviewing, updating, developing and implementing sound clinical/medical policies.</li><li>Attend and participate in meetings to include Case Conference, Shift Change and Resident Appointments as needed and/or necessary.</li><li>Provide leadership and support for maintaining standards of care and all elements required to maintain state license in good standing.</li><li>Maintains strategies, policies and practices to assure adequate infection control within the facility.</li><li>Provides clinical support, training and appropriate interventions related to infectious diseases and maintaining the safety of the facility.</li></ul>Documentation:<ul><li>Documents all NMC interventions and/or communications in the patient's medical records.</li><li>Maintains an updated medication list for each resident and notifies resident&rsquo;s primary care provider of side effects and other issues related to the medication regimen.</li><li>Coordinates and monitors the documentation of medication assistance as specified in the Maitri Policy and Procedure Manual, in compliance with RCFCI regulation.</li></ul>Quality Management:<ul><li>Interfaces with the Maitri Program Committee, the Clinical Director, and volunteers to maintain clinical excellence.</li><li>Regulatory Compliance: Responsible for compliance with Residential Care Facility for Chronically Ill/AIDS (RCFCI) regulations through the California Department of Social Services, as well as State Department of Industrial Relation, Division of Occupational Safety and Health, Blood borne Pathogens Standard.</li></ul>Schedule:<ul><li>Coverage of LVN shifts as needed, including administering medications.</li><li>Hourly, 24 hours a week (Monday-Friday).</li></ul>Education:<ul><li>A baccalaureate degree in nursing is preferred.</li><li>LVN Required</li></ul>Required Qualifications:<ul><li>Current licensure as a Registered Nurse or LVN in the State of California</li><li>Current American Heart Association CPR certification</li><li>Certification in Hospice and Palliative Care preferred.</li></ul>Pay: $46.35 per hourBenefits:<ul><li>403(b)</li><li>Paid time off</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Nurse Case Manager

Safe & Sound

OVERALL SUMMARY This position is responsible for providing direct care management services to families enrolled in our Supportive Family Services Program through the Family First Prevention Services Act (FFPSA). FFPSA was signed into law as part of Public Law (P.L.) 115&ndash;123 and has several provisions to enhance support services for families to help children remain at home, reduce the unnecessary use of congregate care, and build the capacity of communities to support children and families. The law enables states and territories to use funds for prevention services, such as:<ul><li>Evidence-based mental health programs</li><li>Substance abuse prevention and treatment</li><li>In-home parent skill-based programs</li><li>Kinship navigator programs</li></ul>In addition to providing direct care management to FFPSA families referred from the Child Protective Services (CPS) hotline, this position will hold as the primary Program Coordinator during our Parent Drop-In program, Family Events, and other Supportive Family Services. This position is fulltime and employment is contingent upon the availability of funding. In the event that funding is reduced or discontinued, this position may be modified to a part time role (approximately 50% FTE).ESSENTIAL FUNCTIONSCare Management<ul><li>Maintain a direct caseload of clients, providing individualized, client-centered care while balancing supervisory and program responsibilities.</li><li>Participate actively as a member of monthly Case Conference meetings and attend monthly meetings accordingly</li><li>Maintain regular contact and communication with Program Associates, Program Manager, Care Management and the Sr. Program Manager, Care Management.</li><li>Collaborate with Program Associates and other service providers to provide care management, information and referral to FFPSA families, in keeping with their agreed-upon service plans.</li><li>Provide time-limited supportive counseling, crisis counseling, and/or case management to families, as needed</li><li>Performs intakes for FFPSA referrals, making referrals, and providing drop-in counseling during Parent Drop-in program</li><li>Serves as Coordinator of the Day for the Parent Drop-In program as needed. Provides oversight and coordination of the Parent Drop-In program, including supporting other staff and interns providing drop-in services.</li><li>Assists and supports our Parent Drop-In program as needed including helping set up and break down.</li><li>Coordinates family support center services including Food Pantry, Emergency Needs Support, information and referrals.</li><li>Attend, support, and supervise family events including holiday, seasonal events, periodic workshops as well as educational activities (may require some evening and weekends).</li></ul>General Program Operations<ul><li>Maintain accurate and up-to-date records of all services provided, ensuring compliance with legal, regulatory, agency, and funding requirements.</li><li>Attend staff meetings, trainings, and other professional development activities as directed by the supervisor.</li><li>Assist with the collection, tracking, and reporting of program data to monitor family progress toward outcomes and support continuous program improvement.</li><li>Ensure compliance with HIPAA and agency confidentiality policies, handling protected health information and sensitive client data with care, discretion, and in accordance with legal and organizational standards.</li><li>Attend and participate in regular staff meetings, 1-on-1 supervision meetings, department trainings (TalkLine training, Playroom training, etc).</li></ul>Undertake other duties as assigned.ESSENTIAL QUALIFICATIONS<ul><li>Proﬁciency verbal and written in Spanish Required</li><li>Associate's Degree in counseling, psychology, social work or other related field preferred</li><li>At least two (2) or more years of relevant experience preferably in a non-profit social service environment</li><li>Knowledge of community resources in San Francisco, cultural competency practices</li><li>Previous experience working with youth and their families that are underserved, marginalized and high risk with trauma histories strongly preferred.</li><li>Ability to build effective working relationships with staff, set clear expectations, and provide both positive and negative feedback in a timely manner.</li><li>Ability to effectively collaborate with clients to complete assessments and develop appropriate service plans that support their protective factors</li><li>Ability to use both qualitative and quantitative data to inform service planning and monitor client progress towards achieving outcomes/goals.</li><li>Ability to work with diverse staff and client populations.</li><li>Ability to prioritize work effectively in an environment with multiple competing priorities.</li><li>Ability to work tactfully and effectively with representatives of city agencies, community-based organizations, and the community at large.</li><li>Ability to operate within and lead a complex service delivery structure.</li><li>Ability to handle crisis situations.</li><li>Ability to use excellent time management and organizational skills.</li><li>Ability to use computer skills: word processing, using digital recordkeeping systems to collect and track data, and internet search capabilities.</li><li>Demonstrated experience working with diverse cultural backgrounds.</li><li>CPR and First Aid certification required, or ability to obtain certification within a six (6) months upon hire and renewed every two years.</li></ul>PREFERRED QUALIFICATIONS<ul><li>Adhere to professional boundaries and standards. Understands and follows basic ethics, values, and principles of case management regulatory practice.</li><li>Experience using Salesforce, Google workspace.</li></ul>POSITION SPECIFICATIONS<ul><li>Full-time</li><li>In-person work required</li><li>Non-Exempt.</li><li>Position will be fingerprinted, E-verified, and reference-checked.All offers of employment are contingent upon successful completion of this process.</li></ul>PHYSICAL REQUIREMENTS<ul><li>Typical Working Conditions</li><li>Standard office as well as occasional playroom (supervise and care for children) as requested.</li><li>This position may require evening hours</li><li>Travel within San Francisco</li><li>Equipment Used</li><li>Computer, phone, Office at Hands, fax, copier.</li><li>Essential Physical Tasks</li><li>Light lifting (lift, push, and pull up to 25 pounds unassisted on a regular basis).</li></ul>Contingent on Funding: This position is fulltime and employment is contingent upon the availability of funding. In the event that funding is reduced or discontinued, this position may be modified to a part-time role (approximately 50% FTE).The base salary for this position is $32.76 per hour and is eligible for the agency-sponsored benefits and the language premium. The language premium is $2,080 annually.Pursuant to the San Francisco Fair Chance Ordinance, we will consider all qualified applicants with arrest and conviction records. Safe &amp; Sound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.The Care Coordination team strives to cultivate a team that reflects the diverse population we serve and thus strongly encourages diverse candidates from underrepresented communities to apply, including but not limited to individuals who identify as QT/BIPOC, those impacted by the child welfare/foster care systems, and public benefits recipients.Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.orgPay: From $32.76 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in San Francisco, CA 94117

Program Coordinator - Care Management (Bilingual)

Recology

<div><div>Operations Supervisor
<div><div>Target Salary $91,200 - $114,000 per year, wage dependent on experience and geographical location
</div><div>State California
</div><div>Department Operations - Management
</div></div></div>
<div><div><div><div>City:
</div><div>San Francisco</div>
</div><div><div>Location:
</div><div>1001 - Recology Golden Gate</div>
</div><div><div>Subsidiary Name:
</div><div>Recology Golden Gate</div>
</div></div></div><div><h1 class="jobSectionHeader">The Role of the District Manager</h1>
Responsible for supervising operations personnel and routing drivers and monitoring work to ensure efficient and effective operations.<h1 class="jobSectionHeader">
Essential Responsibilities</h1><ul><li>
Assigns employees to routes and special pickups for timely services. Assigns employees to balance workload. Arranges alternate coverage of service in case of employee absence or equipment failure.</li><li>
Ensures the accountability of route completions. May analyze routes, make recommendations, and implement routing changes.</li><li>
Monitors work to ensure efficient and effective operations. Observes collection practices on the routes and enforces safety policies and procedures.</li><li>
Resolves, with drivers as appropriate, customer service problems, ensures extras and overlooks are picked up and responds to complaints of unsatisfactory service. Investigates and resolves customer inquiries and complaints. May include responding to and corresponding with jurisdictional staff.</li><li>
Recommends rate adjustments and how to resolve billing disputes. With management approval, may make rate adjustments and resolve billing disputes.</li><li>
Generates and analyzes operational reports and make recommendations as appropriate.</li><li>
Possesses knowledge of rates to ensure appropriate customer billing. Advises Operations Manager of delinquent accounts and assists in their collection.</li><li>
Performs or reviews pre- and post-trip inspections.</li><li>
Investigates and reports on worker injuries, accidents, and other incidents.</li><li>
Maintains time records and manage attendance issues, providing timely feedback when necessary.</li><li>
Drives trucks, as needed.</li><li>
Ensures policies, procedures, and collective bargaining agreement (as applicable) are followed.</li><li>
May dispatch or be back-up for dispatch duties.</li><li>
May participate in community and business meetings and events on behalf of the company.</li><li>
Other duties as assigned</li></ul><h1 class="jobSectionHeader">
Qualifications</h1><ul><li>
Possession of a high school diploma or GED required.</li><li>
Bachelor's degree preferred.</li><li>
Management experience in waste industry/recycling programs, transportation, production and logistics operations or related field.</li><li>
Valid Driver's License require.</li><li>
Class &quot;A&quot; or &quot;B&quot; Commercial Drivers' License preferred upon hire or within six months of hire.</li><li>
Principles of employee training, supervision, and evaluation.</li><li>
Supervisory techniques, resource allocation, planning and budgeting.</li></ul><h1 class="jobSectionHeader">
Recology Offers</h1><ul><li>
An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.</li><li>
The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.</li><li>
A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.</li><li>
An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R&rsquo;s: Reduce, Re-use, Recycle, and Recologize.</li><li>
Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.</li></ul><h1 class="jobSectionHeader">
Recology Benefits May Include</h1><ul><li>
Paid time off and paid holidays.</li><li>
Health and wellness benefits including medical, dental, and vision.</li><li>
Retirement plans (Employee Stock Ownership Plan, 401(k) with match).</li><li>
Annual wellness incentives.</li><li>
Employee Assistance Program (EAP).</li><li>
Educational assistance.</li><li>
Commuting benefits.</li><li>
Employee referral program.</li></ul><h1 class="jobSectionHeader">
Supplemental Information</h1>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.</div></div>

Operations Supervisor

Explore 322+ Vona field case manager in San Francisco this April. Find roles across top companies and apply now to boost your career.

322 vona field case manager jobs In San Francisco

VONA Field Case Manager

VONA Field Case Manager

Medical Field Case Manager

Case Manager EX

Nurse Case Manager

Program Coordinator - Care Management (Bilingual)

Operations Supervisor