accounts payable specialist Jobs in Atlanta

accounts payable specialist

accountant

accounting clerk (mon.-fri. 7a-3:30p) Jobs in Atlanta

accounting clerk (mon.-fri. 7a-3:30p)

assistant director, finance Jobs in Atlanta

assistant director, finance

cashier_weekday morning

accounting clerk mon fri 7a 3 30p

Saddle Creek Logistics Services

<div>Why Work for Saddle Creek?
Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you&rsquo;re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today. 
 
<h2 class="jobSectionHeader">Benefits:
</h2><ul><li>Weekly pay with skill pay and shift differentials
</li><li>Benefits package including medical, dental, vision and medical reimbursement
</li><li>Medical employee-only premium less than $10/week with wellness discounts
</li><li>HSA with annual employer contribution
</li><li>Weekly 401(k) match
</li><li>Vacation immediately upon hire
</li><li>8 holidays per calendar year
</li><li>Personal time after 90 days
</li><li>EAP and identity theft protection
</li><li>Tuition reimbursement
</li><li>Company paid life insurance and short term disability
</li></ul>Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements. 
 
Position Description
The AP/AR Clerk is responsible for providing internal and external customers with high quality, professional payable and receivable services. The AP/AR Clerk will assist our facilities, vendors and customers on all issues, key invoices, apply cash received using a variety of systems and offering solutions or teaching opportunities in a positive manner.
Primary Responsibilities
Schedule
Monday - Friday 7:00AM - 3:30PM
Job Description
Responsibilities:
<ul><li>Billing and invoicing clients &ndash; weekly and monthly
</li><li>Coding invoices in Ivalua
</li><li>Coding expenses for the PNC Card
</li><li>Assisting corporate accountants
</li><li>Pulling data and updating excel spreadsheets daily
</li><li>Entering data into TOPEX
</li><li>Assisting maintenance manager with Asset Essentials
</li><li>Update company assets in Asset Essentials daily as needed&hellip;in service, out of service, adding assets, removing assets, tracking costs, etc.
</li></ul>Key Skills
<ul><li>Effective communication with management team and clients
</li><li>Computer skills including Excel knowledge
</li><li>P&amp;L understanding
</li><li>Understanding of accounting principles
</li><li>Analytical skills
</li><li>Attention to detail
</li><li>Must be able to multi-task and work under pressure
</li><li>Ability to sit for long periods of time
</li><li>Ability to learn and understand new development processes
</li></ul>Qualifications
<ul><li>High School Diploma, additional education a plus
</li><li>2-5 years accounting experience desirable.
</li><li>Proficient in Microsoft Office applications
</li><li>Must be highly motivated and detail oriented
</li><li>Effective oral and written communication skills
</li></ul>Saddle Creek is an Equal Opportunity employer and an Affirmative Action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here . View the E-Verify Posting here .
Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to Disability.accommodation@sclogistics.com and let us know your contact information and the nature of your request.</div>

Accounting Clerk (Mon.-Fri. 7A-3:30P)

BENTLEY MILLS

<div><div><div><div><div>ESSENTIAL JOB DUTIES
Provide extensive customer service and administrative support while enhancing strong company image. Handle heavy phone lines for Bentley. Take telephone requests for samples and enter marketing and client information into system. Maintain the Bentley showroom updated with fresh product presentations and assist with walk-in traffic as necessary. Perform general office duties, to include filing, light typing, general voice mail, and maintenance of conference room schedules and ordering of kitchen and office supplies approved by supervisor. Work closely with the local sales representatives. Other duties as required.</div></div><div><div> 
EXPERIENCE OR REQUIREMENTS<ul><li>
Excellent verbal and written communication skills.</li><li>
Currently enrolled in College</li><li>
2-3 years customer service experience preferred.</li><li>
Experience utilizing Microsoft Office software (Word &amp; Excel proficiency required. Lotus Notes a plus).</li><li>
Must be willing to work overtime, including weekends when needed.</li></ul></div></div><div><div> 
PHYSICAL REQUIREMENTS TO PERFORM ESSENTIAL JOB DUTIES
Frequent: Handle, hear, manual dexterity, sit, speak, stand, and walk. Lifts 25 - 50lbs.</div></div><div><div> 
ENVIRONMENTAL CONDITIONS
General office environment.</div></div> 
</div>
Bentley Mills provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.<ul><li>The &ldquo;base salary range&rdquo; provided above is a good faith estimate of what we expect to pay for this position. The range provided is required by California State Law. Bentley Mills reserves the right to pay outside of the given range based on a variety of factors including but not limited to: candidate skills and experience, complexity of the job, budgetary factors, and local/geography. Bentley Mills conducts regular reviews of compensation ranges and therefore reserves the right to alter this range at any given time.</li></ul></div> 
24-26 HOURS PER WEEK (MON-FRI) . FLEXIBLE SCHEDULE</div>

PART TIME SHOWROOM ASSISTANT-ATLANTA GA

Orkin

<div>Overview:
<div>
Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team!</div><div></div> 
We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers.<ul><li>
Must be available to attend training Mon - Fri from 9am - 6pm EST</li><li>
Must reside in the continental US</li></ul><div>
You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That is backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros</div><div></div><div> 
It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.</div><div></div><div> 
With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it&rsquo;s that pests keep coming back, and that makes our industry recession resistant.</div><div> 
</div><div>Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes!</div> 
<div></div>
Responsibilities:
<div>
At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team.</div><div></div><div> 
Our Seasonal Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing &ndash; and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry.</div><div></div><div> 
You will&hellip;</div><ul><li>
Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role)</li><li>
Support our field's peak season that starts building around February<ul><li>
During peak season you can expect heavy call volume</li></ul></li><li>
Manage the customer relationship to ensure best in class service</li><li>
Identify opportunities for cross-selling and up-selling</li><li>
Assist customers by offering remedies to retain business</li><li>
Use different gamification tools to measure performance</li></ul>
We Offer&hellip;<ul><li>
Variety of Schedules (Schedule may include nights, weekends, and holidays)</li><li>
Four-week quality Training Program that will equip you with the skills and knowledge to be successful.</li><li>
Gamification methods to measure performance and increase engagement virtually</li><li>
Great pay and incentives (min $16.73 hour plus 3% sales commission)</li><li>
401(k) plan with company match, employee stock purchase plan</li><li>
High performance and reliability could lead to regular, full-time employment, when available, based on business needs</li></ul>
 Why Orkin?<ul><li>
Founded in 1901, Orkin Pest Control is a global residential and business service provider</li><li>
Consecutive years of improved earnings with over 2 million customers</li><li>
Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA</li><li>
Orkin&rsquo;s Contact Center is a high energy, fun and collaborative work environment with strong management</li></ul>
Are you ready to be an Orkin Pro?
Qualifications:

What&rsquo;s required<ul><li>
High School/GED</li><li>
1 &ndash; 2 years customer service experience within or outside a call center</li><li>
Completion of a Culture Index assessment
</li><li>Verification of internet speed</li><li>
Ability to pass a computer assessment</li><li>
We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law</li></ul><div> 
Work from home requirements</div><ul><li>
Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise</li><li>
A workspace with adequate furnishings (e.g., a desk and chair) and lighting</li><li>
Minimum of 100 mbps download/50 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem</li><li>
Must reside within commuting distance of greater Atlanta, GA metro area</li></ul> 
What you will need<ul><li>
Excellent interpersonal and communication skills</li><li>
Strong computer skills in various software and web-based applications</li><li>
Proficient in Microsoft Office</li><li>
Comfortable working in a high-volume role</li><li>
Excellent customer service soft skills such as empathy
</li><li>Ability to prioritize tasks and manage time efficiently</li></ul><div></div><div> 
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer</div></div>

Customer Service Agent_Seasonal

The Home Depot

<div>Position Purpose:
In this position, the Sr Manager Finance will be expected to provide financial leadership, direction and analysis to the functional management team. The Sr Mgr Finance will play a key role in driving functional metrics, controlling costs, and work closely with the Director Finance and functional leader in order to achieve business goals and create shareholder value through the planning process. This position will be responsible for developing financial planning, reporting and leading a team of professionals. 
Key Responsibilities:<ul><li>
Strategic Analysis/Problem Solving - Works to fully understand business; identify and implement process and organizational improvements. Plans and ensures execution of department objectives. Participates in preparation of the annual budget, reviews monthly expenditures and ensures that budgetary goals are met. Reviews monthly metrics to ensure goals are met.
</li><li>Project Management- Develops and supports a strategic alliance with business partners. Participates in cross-functional activities focused on solving business issues and enhancing our competitive advantage. Facilitates cross-functional communication with other areas of the business including but not limited to Finance, Operations, and Information Systems.</li><li>
Leads, plans, and coordinates work teams in an efficient manner to effectively perform any financial function and activity; utilizes metrics to track performance and manage workload. Ensures operational processes and procedures are compliant and consist with established policies.</li><li>
Predict Revenues and Expenditures and Report to Management.</li><li>
Conduct financial planning for function and make appropriate recommendations.
</li><li>Drive key functional financial metrics.
</li><li>Financial Reporting</li></ul> 

Direct Manager/Direct Reports:<ul><li>
Typically reports to Director Finance</li><li>
Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.</li></ul> 

Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 

Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 

Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
</li><li>Examples include: telephone operator and file clerk.</li></ul> 

Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 

Preferred Qualifications:<ul><li>
MBA</li><li>
Prior experience leading an analysis or planning team</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
6</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Thorough working knowledge of generally accepted accounting principles and internal accounting controls</li><li>
Knowledge of business and management. Principles involved in strategic planning and resource allocation.
</li><li>Ability to develop and implement strategies that support the objectives of the company</li><li>
Ability to lead and develop subordinates</li><li>
Able to effectively communicate with all departments and levels of associates through both verbal and written methods</li><li>
Critical thinking skills; using logic to identify strengths and weaknesses of alternative solutions, applying general rules to specific problems.</li></ul></div>

SR MANAGER FINANCE, Supply Chain Finance

<div>
 Req173720
 
 
 
 Position Purpose
 
 
 
 The Senior Manager of Finance, 4‑Wall Analytics &amp; Strategy, is accountable for end‑to‑end financial oversight of the Distribution and Fulfillment strategy. This role partners closely with senior Supply Chain leadership to increase transparency and deliver actionable insights into labor spend across Distribution Centers (DCs). Serving as the analytical engine for Supply Chain Finance, the team connects financial and operational data to inform decisions that improve labor efficiency, flow forecasting, and overall cost performance.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Strategic Analysis/Problem Solving - Works to fully understand business; identify and implement process and organizational improvements. Plans and ensures execution of department objectives. Participates in preparation of the annual budget, reviews monthly expenditures and ensures that budgetary goals are met. Reviews monthly metrics to ensure goals are met.
 </li>
 <li>
 Project Management- Develops and supports a strategic alliance with business partners. Participates in cross-functional activities focused on solving business issues and enhancing our competitive advantage. Facilitates cross-functional communication with other areas of the business including but not limited to Finance, Operations, and Information Systems.
 </li>
 <li>
 Leads, plans, and coordinates work teams in an efficient manner to effectively perform any financial function and activity; utilizes metrics to track performance and manage workload. Ensures operational processes and procedures are compliant and consist with established policies.
 </li>
 <li>
 Predict Revenues and Expenditures and Report to Management.
 </li>
 <li>
 Conduct financial planning for function and make appropriate recommendations.
 </li>
 <li>
 Drive key functional financial metrics.
 </li>
 <li>
 Financial Reporting
 
 
 </li>
 </ul>
 
 Direct Manager/Direct Reports
 
 
 
 <ul>
 <li>
 Typically reports to Director Finance
 </li>
 <li>
 Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.
 
 
 </li>
 </ul>
 
 Travel Requirements
 
 
 
 <ul>
 <li>
 Typically requires overnight travel less than 10% of the time.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
 </li>
 <li>
 Examples include: telephone operator and file clerk.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Must be eighteen years of age or older.
 </li>
 <li>
 Must be legally permitted to work in the United States.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 MBA
 </li>
 <li>
 Prior experience leading an analysis or planning team
 
 
 </li>
 </ul>
 
 Minimum Education
 
 
 
 <ul>
 <li>
 The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
 
 
 </li>
 </ul>
 
 Preferred Education
 
 
 
 <ul>
 <li>
 No additional education
 
 
 </li>
 </ul>
 
 Minimum Years Of Work Experience
 
 
 
 <ul>
 <li>
 6
 
 
 </li>
 </ul>
 
 Preferred Years Of Work Experience
 
 
 
 <ul>
 <li>
 No additional years of experience
 
 
 </li>
 </ul>
 
 Minimum Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Preferred Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Certifications
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Thorough working knowledge of generally accepted accounting principles and internal accounting controls
 </li>
 <li>
 Knowledge of business and management. Principles involved in strategic planning and resource allocation.
 </li>
 <li>
 Ability to develop and implement strategies that support the objectives of the company
 </li>
 <li>
 Ability to lead and develop subordinates
 </li>
 <li>
 Able to effectively communicate with all departments and levels of associates through both verbal and written methods
 </li>
 <li>
 Critical thinking skills; using logic to identify strengths and weaknesses of alternative solutions, applying general rules to specific problems.
 </li>
 </ul>
</div>

Sr Manager Finance, 4-Wall Analytics & Strategy

<div>Position Purpose:
The Senior Manager of Finance, 4‑Wall Analytics &amp; Strategy, is accountable for end‑to‑end financial oversight of the Distribution and Fulfillment strategy. This role partners closely with senior Supply Chain leadership to increase transparency and deliver actionable insights into labor spend across Distribution Centers (DCs). Serving as the analytical engine for Supply Chain Finance, the team connects financial and operational data to inform decisions that improve labor efficiency, flow forecasting, and overall cost performance. 
Key Responsibilities:<ul><li>
Strategic Analysis/Problem Solving - Works to fully understand business; identify and implement process and organizational improvements. Plans and ensures execution of department objectives. Participates in preparation of the annual budget, reviews monthly expenditures and ensures that budgetary goals are met. Reviews monthly metrics to ensure goals are met.</li><li>
Project Management- Develops and supports a strategic alliance with business partners. Participates in cross-functional activities focused on solving business issues and enhancing our competitive advantage. Facilitates cross-functional communication with other areas of the business including but not limited to Finance, Operations, and Information Systems.</li><li>
Leads, plans, and coordinates work teams in an efficient manner to effectively perform any financial function and activity; utilizes metrics to track performance and manage workload. Ensures operational processes and procedures are compliant and consist with established policies.</li><li>
Predict Revenues and Expenditures and Report to Management.</li><li>
Conduct financial planning for function and make appropriate recommendations.</li><li>
Drive key functional financial metrics.</li><li>
Financial Reporting</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Typically reports to Director Finance</li><li>
Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li><li>
Examples include: telephone operator and file clerk.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
MBA</li><li>
Prior experience leading an analysis or planning team</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
6</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Thorough working knowledge of generally accepted accounting principles and internal accounting controls</li><li>
Knowledge of business and management. Principles involved in strategic planning and resource allocation.</li><li>
Ability to develop and implement strategies that support the objectives of the company</li><li>
Ability to lead and develop subordinates</li><li>
Able to effectively communicate with all departments and levels of associates through both verbal and written methods</li><li>
Critical thinking skills; using logic to identify strengths and weaknesses of alternative solutions, applying general rules to specific problems.</li></ul></div>

Ivy Rehab Network

<div>
 
 State of Location:
 
 
 
 Georgia
 
 
 
 Position Summary
 
 
 
 At Ivy Rehab, we're "All About the People"! As a Patient Engagement Advocate (Healthcare Customer Service Representative), you will play a crucial role in our mission to help enable people to live their lives to the fullest.
 
 
 Join Ivy Rehab&rsquo;s dedicated team where you&rsquo;re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
 
 
 
 Job Description
 
 
 
 
 Assignment:
 
 Temporary (90-Day Assignment) with Opportunity to Become Permanent
 
 
 
 Schedule:
 
 Full-Time Hours (40 hours per week); must be available Mon-Fri 7am-7pm EST
 
 
 We are currently seeking a talented individual for a temporary position, with the potential for permanent placement based on performance and business needs. This role offers the chance to prove your skills and make a lasting impact within our team.
 
 
 The
 
 Patient Engagement Advocate
 
 (Healthcare Customer Service Representative) works within a Patient Engagement Center that helps promote overall health and well-being. In this multi-channel (IB/OB phone, email, chat) contact center, position interacts with physical therapy patients to help them get access to the care they need. Supports geographically distributed physical therapy clinics by delivering a &ldquo;local&rdquo; patient experience. Ability to interact efficiently and put patients at ease will be key to maximizing relationships and help accelerate patient growth on behalf of our physical therapy clinics. Identify, create and adhere to processes and protocols which serve to optimize our relationships with the clinic staffs including front desk and clinicians.
 
 
 
 Your Responsibilities Will Include
 
 
 
 <ul>
 <li>
 Effectively listen and address patient needs to convert an inquiry to a booked appointment, while also achieving high patient satisfaction scores.
 </li>
 <li>
 Engage with patients in an empathetic and caring way that puts their needs first. This is particularly important if someone is in pain or frightened. Demonstrating a caring attitude will go a long way towards providing reassurance and comfort to ensure the patient&rsquo;s needs are handled with care.
 </li>
 <li>
 Leverage technology and knowledge base content modules to provide an experience that &ldquo;feels local&rdquo; from giving pinpoint directions, to sharing information about a specific provider or clinic. Avoid &ldquo;us vs them&rdquo; approach and demonstrate an inclusive &ldquo;we&rdquo; mentality.
 </li>
 <li>
 Collaborate and provide feedback to the marketing, operations, and technical teams as well as clinic staff to implement ongoing improvements which revolve around enhancing the patient experience.
 </li>
 <li>
 Collaborate with your supervisors and peers to identify and quickly resolve issues, recommend new approaches to strive for best practices.
 </li>
 <li>
 Work with patients if a clinic does not have enough near-term availability to offer them alternatives at other nearby clinics.
 </li>
 <li>
 Effectively inform and educate patients on insurance and about our financing/payment plan options.
 </li>
 <li>
 Properly set expectations with our patients in terms of what they can expect at their appointment and any other details that will facilitate a positive experience.
 </li>
 <li>
 Follow protocols for information capture and effectively categorize and disposition interactions in an accurate manner. This will enable accurate data analysis and result in feedback to our clinics or support services staff that is designed to improve the patient experience and accelerate growth.
 </li>
 <li>
 Achieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc.
 </li>
 <li>
 May work in other channels such as outbound, email, chat, etc.
 </li>
 <li>
 Perform other duties as assigned.
 
 
 </li>
 </ul>
 
 To Excel In This Role, You Should Possess
 
 
 
 <li>
 High School/GED or equivalent; College degree is preferable
 </li>
 <li>
 Minimum 2-3 years customer support experience and at least 1 year inbound contact center experience required including experience multi-tasking across multiple systems/apps
 </li>
 <li>
 Minimum of 1-2 years in a sales-oriented role, with a preference for candidates with experience in a call center or telesales environment.
 </li>
 Minimum Internet speeds of 10 Mbps upload and150 Mbps download; Latency &lt;30 ms; and Packet Loss &lt;2%
 <li>
 Preferred typing aptitude of 50-70 WPM.
 </li>
 <li>
 Experience working in positions where success is measured by meeting Key Performance Indicators (KPIs)
 </li>
 <li>
 Demonstrated tenure in previous positions of at least 2-3 years
 </li>
 <li>
 Must have a dedicated, quiet workspace at home (with a door) to work without distractions
 </li>
 <li>
 Must be able to provide a reliable high-speed internet connection for remote work
 </li>
 <li>
 Excellent verbal and written communication skills and the ability to effectively engage with patients
 </li>
 <li>
 Strong verbal communicator (very clear enunciation, ability to influence/persuade/engage, embody passionate spirit of helping people get the care they need)
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 <li>
 Must be technically savvy, with demonstrated experience working with multiple systems and apps
 
 
 </li>
 
 We welcome you to apply if you hold the following attributes:
 
 
 
 <ul>
 <li>
 Good listener
 </li>
 <li>
 Collaborative and team player
 </li>
 <li>
 Ability to display caring attitude and be empathetic
 </li>
 <li>
 Multi-task-carry on engaging conversation while following proper protocols for information capture
 </li>
 <li>
 Receptivity to coaching as well as understanding your strengths and opportunities for development
 
 
 </li>
 </ul>
 
 Why choose Ivy?
 
 
 
 <ul>
 <li>
 Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
 </li>
 <li>
 Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
 </li>
 <li>
 Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) and educational partners for continuous learning.
 </li>
 <li>
 Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
 
 
 </li>
 </ul>
 
 We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
 
 
 
 ivyrehab.com
 
 
</div>

Healthcare Customer Service Representative (Temp-to-Perm)

Explore 94+ Accounting clerk mon fri 7a 3 30p in Atlanta this April. Find roles across top companies and apply now to boost your career.

94 accounting clerk mon fri 7a 3 30p jobs In Atlanta

Accounting Clerk (Mon.-Fri. 7A-3:30P)

PART TIME SHOWROOM ASSISTANT-ATLANTA GA

Customer Service Agent_Seasonal

SR MANAGER FINANCE, Supply Chain Finance

Sr Manager Finance, 4-Wall Analytics & Strategy

Sr Manager Finance, 4-Wall Analytics & Strategy

Healthcare Customer Service Representative (Temp-to-Perm)