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accounts payable accountant

accounts receivable specialist

ALLIANCE PROTECTIVE GROUP

Job Title: Bookkeeper / Accounts SpecialistLocation: New York, NY (In-Office / Hybrid)Pay: $55,000.00 per yearJob Type: Full-timeAbout the Role:Financial clarity is key to our business, and we&rsquo;re seeking a Bookkeeper who takes real ownership of their work. You will be the point person for all day-to-day accounts payable, receivable, and general ledger maintenance. We treat our team members like trusted partners: you&rsquo;ll have the autonomy to manage your workflow, improve existing bookkeeping processes, and ensure our financial health is crystal clear at the end of every month.Key Responsibilities<ul><li>Accounts Payable &amp; Receivable: Process incoming vendor invoices, issue outgoing client billing, manage receipts, and pursue past-due collections.</li><li>Bank &amp; Credit Reconciliations: Perform monthly reconciliations across all bank and credit card accounts to ensure records mirror bank statements.</li><li>General Ledger Management: Post daily financial transactions, journal entries, and track expenses/revenue accurately.</li><li>Payroll &amp; Taxes: Assist with regular payroll processing and ensure proper record-keeping for quarterly sales and payroll tax filings.</li><li>Reporting: Prepare monthly financial reports, including Profit &amp; Loss statements and Balance Sheets, for company management.</li><li>Audit Prep &amp; Compliance: Organize receipts, contracts, and financial documents to support annual tax prep and CPA reviews.</li></ul>Qualifications &amp; RequirementsExperience: 1&ndash;3+ years of bookkeeping or accounting experience required.Software: Proficiency in QuickBooks (Online or Desktop) and Microsoft Excel / Google Sheets is required.Education: Associate&rsquo;s or Bachelor&rsquo;s degree in Accounting, Finance, or Business Administration preferred (high school diploma with equivalent experience considered).Skills: High attention to detail, strong data entry accuracy, integrity with confidential data, and clear written/verbal communication skills.Benefits<ul><li>Paid Time Off (PTO) / Sick Days</li><li>Professional development opportunities</li></ul>Pay: $55,000.00 per yearBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: Hybrid remote in New York, NY 10022

Bookkeeper

Canyon

<div>Canyon seeks a full-time accountant to manage all financial record-keeping and accounting operations for the organization.<h2 class="jobSectionHeader">
Who we are</h2>
Canyon is a new media art institution opening on the Lower East Side of Manhattan in fall 2026. Spanning approximately 40,000 square feet, the venue encompasses exhibition galleries, a 120-seat performance space, an 800-person event hall, a restaurant, bar, mezzanine caf&eacute;, and theater. Canyon presents two major exhibitions per year alongside a year-round program of live events, performances, screenings, and community programming.<h2 class="jobSectionHeader">
Position Overview</h2>
The accountant/bookkeeper reports to Canyon's Chief Operating Officer. This position will be responsible for maintaining accurate financial records, managing day-to-day accounting functions, and ensuring fiscal integrity across all areas of the organization. The ideal candidate is pro-active, detail-oriented, and comfortable with standard accounting tasks in a professional environment. Initially a single-person operation, over time the position could become the lead in a growing department.
Key Responsibilities:<ul><li>
Maintain accurate and up-to-date financial records using accounting software</li><li>
Process accounts payable and accounts receivable in a timely manner</li><li>
Reconcile bank statements and credit card transactions monthly</li><li>
Track and categorize expenses across multiple budget categories and projects</li><li>
Coordinate payment requests and tracking with leadership</li><li>
Manage employee expense reimbursements</li><li>
Prepare monthly and quarterly financial reports for management review</li><li>
Support management with annual budget forecasting</li><li>
Assist with annual audit preparation and coordinate with external accountants</li><li>
Manage contributions, membership, and sales accounts, reconciling with departments monthly</li><li>
Maintain organized filing systems for financial documentation</li></ul>
Required Qualifications:<ul><li>
Minimum 5 years of bookkeeping or accounting experience</li><li>
Proficiency with accounting software and financial management systems</li><li>
Strong understanding of accounting principles and financial record-keeping</li><li>
Excellent attention to detail and organizational skills</li></ul>
Desired skills and qualifications
<ul><li>Nonprofit or hospitality accounting experience</li><li>
Familiarity with grant financial management and reporting</li><li>
Knowledge of New York nonprofit financial requirements</li></ul><h2 class="jobSectionHeader">
CompensationBenefits</h2>
Salary: $90,000&ndash;$115,000, commensurate with experience.
Canyon offers a comprehensive benefits package, including:<ul><li>
Medical, dental, and vision insurance</li><li>
401(k) with employer match</li><li>
Generous paid time off</li><li>
Tuition reimbursement</li><li>
Professional development opportunities</li></ul>
This is a full-time position. Benefits include medical, dental, and vision insurance; life, AD&amp;D, long-term disability, and short-term disability insurance; a Health Savings Account or Flexible Spending Account; a 401(k) retirement account with a matching contribution; and tuition reimbursement. We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
To Apply
Please upload a resume, cover letter, and contact information for three references in the 'Resume' section of the job application portal.</div>

Accountant/bookkeeper

The Planet Group

<div>
 Senior Accounting Manager
 
 
 
 Direct Hire
 
 
 
 Salary: $150-165k
 
 
 
 Remote
 
 
 
 
 Must Haves:&nbsp;
 
 <ul>
 <li>
 Relevant Bachelor's degree and 8+ years experience
 </li>
 <li>
 General accounting skill set ( GAAP, financials, GL, audit readiness, etc) and technical accounting aptitude
 </li>
 <li>
 Management/Supervisory experience
 
 </li>
 </ul>
 
 Plus:
 
 
 
 &nbsp;
 
 <ul>
 <li>
 Public accounting ( Big 4 preferred)
 </li>
 <li>
 CPA
 </li>
 <li>
 Quickbooks and/or Netsuite
 </li>
 <li>
 Experience from&nbsp;fast pace, high growth environments
 
 
 
 
 </li>
 </ul>
 
 ****
 
 
 
 
 Job Description:
 
 
 
 &nbsp;
 
 
 
 Senior Accounting Manager
 
 
 
 
 Location
 
 &nbsp;Remote
 
 
 
 Position Summary
 
 
 
 We are seeking a highly driven&nbsp;
 
 Senior Accounting Manager
 
 &nbsp;to join a high-growth, dynamic organization&nbsp;and report&nbsp;directly to the&nbsp;
 
 Chief Financial Officer (CFO)
 
 . This role is ideal for a hands-on leader with a strong foundation in&nbsp;
 
 public accounting
 
 &nbsp;who thrives in fast-paced environments and is eager to build, scale, and improve accounting operations.
 
 
 The Senior Accounting Manager will take ownership of the company&rsquo;s core accounting functions, including financial close, reporting, payroll oversight, and compliance. This individual will lead a&nbsp;
 
 small but high-performing team
 
 , drive process improvements, and play a key role in enhancing financial systems and controls. This is a high-visibility role with significant&nbsp;
 
 growth potential
 
 &nbsp;as the organization continues to scale.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead and manage&nbsp;
 
 day-to-day accounting operations
 
 , including general ledger, accounts payable, accounts receivable, and payroll
 </li>
 <li>
 Oversee and optimize the&nbsp;
 
 monthly, quarterly, and annual close processes
 
 &nbsp;to ensure timely and accurate financial reporting
 </li>
 <li>
 Prepare and review&nbsp;
 
 financial statements
 
 &nbsp;in accordance with GAAP, delivering insights to senior leadership
 </li>
 <li>
 Partner closely with the CFO on&nbsp;
 
 financial reporting, strategic initiatives, and operational improvements
 
 </li>
 <li>
 Supervise, mentor, and develop a&nbsp;
 
 small accounting team
 
 , fostering accountability, growth, and continuous improvement
 </li>
 <li>
 Ensure accuracy in&nbsp;
 
 payroll review and approval
 
 , maintaining compliance with all applicable regulations
 </li>
 <li>
 Drive&nbsp;
 
 monthly financial analysis
 
 , including variance and trend analysis, to support decision-making
 </li>
 <li>
 Establish, enhance, and enforce&nbsp;
 
 internal controls, accounting policies, and procedures
 
 </li>
 <li>
 Lead coordination with&nbsp;
 
 external auditors and tax advisors
 
 &nbsp;for audits and compliance matters
 </li>
 <li>
 Oversee&nbsp;
 
 state and local tax compliance
 
 &nbsp;and filings
 </li>
 <li>
 Champion&nbsp;
 
 process improvement initiatives
 
 , automation, and efficiencies across accounting functions
 </li>
 <li>
 Play a key role in&nbsp;
 
 systems optimization and implementations
 
 , leveraging strong ERP experience
 </li>
 <li>
 Collaborate cross-functionally to support business initiatives and improve financial visibility
 </li>
 <li>
 Lead or support&nbsp;
 
 special projects and strategic initiatives
 
 &nbsp;as the company scales
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting, Finance, or related field;&nbsp;
 
 CPA strongly preferred
 
 </li>
 <li>
 
 8+ years of progressive accounting experience
 
 , including&nbsp;
 
 public accounting (Big 4 or regional firm preferred)
 
 </li>
 <li>
 Minimum&nbsp;
 
 3+ years of management experience
 
 , including leading and developing small teams
 </li>
 <li>
 Strong knowledge of&nbsp;
 
 U.S. GAAP
 
 &nbsp;and financial reporting requirements
 </li>
 <li>
 Demonstrated experience working in&nbsp;
 
 high-growth, fast-paced environments
 
 </li>
 <li>
 Proven track record of being&nbsp;
 
 hands-on while also leading strategically
 
 </li>
 </ul>
 
 
 
 #AFHR
 
</div>

Senior Accounting Manager

Barnes & Noble

Barnes & Noble is the leading book retailer in the United States, with roots dating back to 1873 and a long history of growth through innovation and expansion. Today, under CEO James Daunt and private ownership by Elliott Advisors, Barnes & Noble operates approximately 700 bookstores nationwide, serves over 700 communities across all 50 states, and maintains a robust digital presence through BN.com, NOOK® eBooks and audiobooks, and educational resources such as SparkNotes. The company also includes complementary retail brands such as Paper Source, Books Inc., Tattered Cover, and B. Dalton, further strengthening its market reach. Following a period of revitalization, Barnes & Noble is experiencing strong momentum, with plans to open approximately 60 new stores in 2026, underscoring renewed confidence in physical retail and local bookselling. Combining expansive store networks, curated selections, enhanced in-store experiences, and growing omnichannel capabilities, Barnes & Noble remains the #1 bookseller in the U.S. and a trusted, evolving partner within the publishing and retail ecosystem.
 
Are you a driven and enthusiastic individual with a passion for books, crafting, or gifting? Join our team as an Affiliate Marketing Specialist and help grow the Barnes & Noble and Paper Source affiliate marketing programs through strategic partnerships, performance optimization and innovative marketing initiatives.
 
We pride ourselves on fostering meaningful partnerships with content-focused affiliates and influencers that resonate with our brands. We're on a mission to expand our network and collaborate with fellow book lovers, authors, crafters, DIY enthusiasts, party planners, and creators who share a deep connection with our brands.
 
The ideal candidate has 3-5 years of experience in affiliate marketing, strong communication and analytical skills, a proven ability to drive growth through partnership development and performance optimization, and is a team player. As an Affiliate Marketing Specialist, you will play a pivotal role in our program's success by identifying and onboarding new affiliate partners, managing affiliate relationships, analyzing program performance, developing strategies to improve channel revenue and profitability, optimizing partner investments, collaborating with cross-functional teams to achieve business objectives, and maintaining the affiliate budget.
 
Benefits for those who are scheduled to work less than 20 hours per week include Employee Discount, EAP and Sick Pay. For those scheduled to work between 20 and 29.99 benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, Transit and 401(k) with Company Match. For those scheduled to work 30 hours or more benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement. All benefits provided are in accordance with the terms of the current plan and may be subject to future change. Benefit may vary depending on location/state regulations. More information can be received by the recruiter or Human Resources.
 
An employee in this position can expect a starting rate between $85,000 - $95,000 annually, depending on experience, seniority, geographic locations, and other factors permitted by law.

Affiliate Marketing Specialist

Optiv

<div><div>This position is field-based and will be hired in the New York Metro area.</div><div><div><div><div><div><div><div><div><div>
As a Account Executive aka. Client Director (CD) you&rsquo;ll focus on selling Optiv security services and security technology solutions to a select few key strategic accounts (typically less than 10) within a geographic territory. You&rsquo;ll be responsible for owning and coordinating all aspects of the sales cycle within your assigned account(s) and leading a cross-functional team to build and execute a multi-year strategic account management plan for each of your accounts. Members of this cross-functional team will include a Client Solution Architect, Executive Advisory Director, Client Operations Specialist, and one or more Client Associates. For clarity, the CD will lead this team, although team members will be managed from a Human Relations perspective by managers within their respective organizations. As such, the CD is not considered to be a people management position but rather the leader of sales execution with support of your team.
Development of a multi-year strategic account management plan is a core and critical responsibility for the CD. You&rsquo;ll lead your team to identify and understand your client&rsquo;s core business objectives and how they correlate to mitigating business and cyber security risk. Based upon this understanding of the client, you&rsquo;ll lead your team to collaborate with client leadership to refine and/or build a security strategy and subsequently develop and propose solutions to address client security needs over a multi-year period. Ideally this will take the form of very large and complex solutions comprised of security management consulting, hardware and software security technologies, advisory, implementation and support services, and managed security services. An overarching goal is to establish a trusted relationship with the client that results in Optiv being their primary security solution partner and provider.
You&rsquo;ll also lead your team with a heightened focus on ever-enhancing client satisfaction. This will include meeting with clients early in the year to understand and document their business, technology and security goals, as well as client expectations of Optiv in support of attaining those goals. You&rsquo;ll review these goals, expectations and progress with your clients quarterly, engaging Optiv executives and resources as necessary to ensure that your team is on track to achieve or exceed these client-defined goals.
How you'll make an impact<ul><li>
Build trusted, effective and productive relationships with client executives at multiple levels within assigned accounts.</li><li>
Lead your team to create a multi-year strategic account management plan based upon identified client business, technology and security goals, coupled with Optiv&rsquo;s understanding of security trends, threats, and points of view for each assigned account.</li><li>
Build a large sales pipeline, ideally 3-4 times assigned targets, within assigned accounts and achieve/exceed gross margin objectives in excess of $3.5M annually.</li><li>
Manage current and multi-quarter forecasts with a high degree of accuracy, currency and integrity.</li><li>
Lead a cross-functional team to execute with discipline and in alignment with Force Management principles such as MEDDICC and Command of the Message, among others.</li><li>
Effectively communicate Optiv&rsquo;s value proposition as it relates to security services and technologies expertise and capabilities.</li><li>
Build strong, collaborative and productive relationships with technology partners and their respective sales personnel to both gain and share leads in support of building qualified pipeline and maximizing mutually beneficial sales opportunities.</li><li>
Initiate and/or monitor and mediate all necessary communications between clients, vendors and members of your team (technical, sales, client operations, etc.) within each account.</li><li>
Maintain collaborative and effective internal communications with Optiv team members relative to specific opportunities, associated requirements and client satisfaction.</li></ul>
What we're looking for<ul><li>
Experience in solution and services-based sales through work in an Information Technology or Security environment typically gained over 7-10 years.</li><li>
Proven ability to build and execute territory and strategic account management plans with a track record of exceeding multi-million-dollar gross margin quotas.</li><li>
Demonstrated ability to lead cross-functional dotted-line teams comprised of sales, technical, and support personnel in a highly effective fashion.</li><li>
Strong business acumen and ability to correlate business goals with business and cyber security risk in support of developing complex security technology and services solutions.</li><li>
Demonstrated ability to build strong and productive business relationships with key executives and sponsors within assigned accounts.</li><li>
Strong presentation, verbal and written communication skills.</li><li>
Strong negotiation experience</li><li>
Experience in and knowledge of the IT security market and competitors.</li><li>
Experience in and knowledge of the Risk &amp; Compliance market and competitors.</li><li>
History of demonstrated achievement exceeding plan and expectations.</li></ul>
Preferred skills<ul><li>
Experience in building and selling complex and multi-year hardware, software, services and financing solutions to Fortune 1000 clients.</li><li>
Experience in and knowledge of the IT Infrastructure market and competitors.</li><li>
Experience selling management consulting services.</li></ul><ul><li>
#LI-Remote</li><li>
#LI-KW1</li></ul></div></div></div></div></div></div></div></div></div>
Total Target Compensation
$250,000 &ndash; $300,000+ Annually
The Estimated Total Target Compensation for this role includes base salary and an uncapped bonus plan where you are paid both on new and renewal business. It is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. Optiv offers a comprehensive compensation and benefits package, of which salary is a component.
What you can expect from Optiv<ul><li>
A company committed to our inclusive value through our Employee Resource Groups</li><li>
Work/life balance</li><li>
Professional training resources</li><li>
Creative problem-solving and the ability to tackle unique, complex projects</li><li>
Volunteer Opportunities. &ldquo;Optiv Chips In&rdquo; encourages employees to volunteer and engage with their teams and communities.</li><li>
The ability and technology necessary to productively work remotely/from home (where applicable)</li></ul>
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv&rsquo;s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.</div>

Account Executive - Cybersecurity | New York Metro

People Inc.

<div>
 
 Job Title
 
 
 
 Paid Media Specialist
 
 
 
 Job Description
 
 
 
 
 About The Position | Major Goals and Objectives and Location Requirements:
 
 
 
 
 The Paid Media Specialist is tasked with managing all Search, Social and Native advertising campaigns to deliver on obligations to our clients. The successful candidate will have an operational mindset and work closely with internal stakeholders to traffic, distribute, and optimize campaigns across social platforms, SEM and Native advertising platforms, while optimizing buying tactics to maximize performance and maintain cost efficiencies.
 
 
 
 
 Schedule Requirements:
 
 
 
 Hybrid 3x a week - (New York)
 
 
 
 
 
 In-office Expectations: This position is hybrid in-office, with the ability to work remotely for up to 2 days per week.
 
 
 
 
 About The Team | The Team and/or Brand:
 
 
 
 
 The Paid Media team is a lean, highly effective team that supports People Inc.&rsquo;s digital ad sales business, leveraging a variety of advertising platforms to deliver +$100M annual revenue.
 
 
 
 
 About The Position&rsquo;s Contributions
 
 
 
 
 
 Weight % Accountabilities, Actions, and Expected Measurable Results
 
 
 
 
 <ul>
 <li>
 30% Day-to-day campaign trafficking and management of People Inc&rsquo;s ad products that require non-O&amp;O distribution
 </li>
 <li>
 20% Analyze campaigns to ensure even pacing, full delivery, and optimal performance
 </li>
 <li>
 15% Manage campaign volume &amp; performance by channel while ensuring goals are on pace to meet client obligations
 </li>
 <li>
 10% Find efficiencies in reports, products, and activation processes to improve turnaround times while mitigating errors
 </li>
 <li>
 5% Respond to internal and client inquiries about product capabilities, specs, and limitations as well as campaign performance
 </li>
 <li>
 5% Manage media budgets in order to maintain margin thresholds
 </li>
 <li>
 5% Monitor accruals and communicating any revenue risk to appropriate teams
 </li>
 <li>
 5% Work with advertising partners on product updates and implement updates to paid campaigns when appropriate
 </li>
 <li>
 5% Assist on reporting, forecasting, and dashboard builds to improve visibility for senior leadership
 
 
 </li>
 </ul>
 
 The Role&rsquo;s Minimum Qualifications And Job Requirements
 
 
 
 
 
 Education:
 
 B.A. in marketing, business, communications or related fields preferred.
 
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum of 3-years experience with digital ad serving systems with a focus in paid media distribution.
 
 
 </li>
 </ul>
 
 Specific Knowledge, Skills, Certifications And Abilities
 
 
 
 <ul>
 <li>
 High attention to detail required.
 </li>
 <li>
 Intermediate level of Excel required, including the ability to make and use pivot tables.
 </li>
 <li>
 Basic proficiency in other Microsoft Office applications required.
 </li>
 <li>
 Proven quantitative analytical abilities
 </li>
 <li>
 Must enjoy &amp; effectively build relationships with internal &amp; external contacts.
 </li>
 <li>
 Ability to collaborate and work cross-functionally.
 </li>
 <li>
 Positive attitude and ability to work under tight time restrictions.
 </li>
 <li>
 Good verbal and written communication skills.
 </li>
 <li>
 Motivated self-starter with a collaborative and entrepreneurial spirit
 </li>
 <li>
 Thrive in a fast-paced environment, with multiple demands and shifting priorities
 
 
 </li>
 </ul>
 
 
 % Travel Required (
 
 
 Approximate
 
 
 ):
 
 N/A
 
 
 
 It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing hr@people.inc.
 
 
 The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees
 
 
 
 Pay Range
 
 
 
 Salary: New York: $67,000.00 - $80,000.00
 
 
 The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of People Inc's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, People Inc. provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death &amp; dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with People Inc. and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.
 
 
 #NMG#
</div>

Paid Media Specialist

M&R Hotel Management

FRONT OFFICE MANAGERTemporary, Full-Time &mdash; Maternity Leave Coverage (with potential to transition to a permanent position)SUMMARY:The Front Office Manager is the department head for the Front Office and responsible for all day-to-day operations including, but not limited to; Guests&rsquo; arrival and departure experience, ensuring that all department finances are reported accurately, maintaining proper PAR levels of department supplies, reporting month-end inventory to the General Manager, maintaining all Marriott and M&amp;R Standards and driving all KPIs. Working alongside the General Manager and Assistant General Manager, the Front Office Manager is a member of the Hotel&rsquo;s leadership team and is expected to be both proactive and resourceful when operational obstacles or other concerns are observed or brought to their attention. The Front Office Manager must be the Hotel&rsquo;s Brand Champion and work to ensure that all Front of the House associates understand the expectations set forth by both Marriott and M&amp;R in regard to guest satisfaction and appropriate responses to guest concerns.RESPONSIBILITIES:Leadership &amp; Team Management<ul><li>Directly supervise, and coach all Front Office staff, including the Assistant Front Office Manager, Guest Service Agents, Night Auditors and Bellmen.</li><li>Recruit, interview, hire, and train Front Office associates in partnership with the General Manager, Assistant General Manager and People &amp; Culture team.</li><li>Conduct regular performance evaluations, deliver coaching and corrective action, and support associate development and succession planning within the department.</li><li>Lead daily pre-shift meetings and weekly department meetings to communicate goals, brand updates, and property priorities.</li><li>Foster a positive, service-driven team culture that supports associate engagement and retention.</li><li>Drive KPI&rsquo;s including but not limited to; ITR, RevPAR, OCC%, Bonvoy Enrollments, etc.</li></ul>Guest Relations &amp; Service Excellence<ul><li>Maintain all Brand Standards pertaining to Guests&rsquo; Arrival and Departure.</li><li>Personally engage with guests, resolve escalated complaints and service recovery situations, and follow up to ensure satisfaction.</li><li>Monitor guest satisfaction scores (e.g., ITR, GuestVoice, etc.) and implement action plans to address trends.</li><li>Serve as the Manager on Duty (MOD). Availability to work evenings, weekends, and holidays as business needs require.</li><li>Ensure VIP, loyalty member, and special-occasion guests receive appropriate recognition and amenities per brand standards.</li><li>Drive associate awareness of ITR, key detractors and key contributing factors that influence the Hotel&rsquo;s scores.</li><li>Ensure that Brand Standards pertaining to Bonvoy Enrollments, CEC Cases, GXP Chat reply times and other Marriott metrics fall under the responsibility of the Front Office.</li></ul>Front Office Operations<ul><li>Oversee daily Front Desk and Night Audit operations to ensure smooth, accurate, and efficient service delivery.</li><li>Proficient in the hotel's property management system (PMS) and all interfacing hotel systems; serve as the property's subject-matter expert for Front Office technology.</li><li>Retrieve, review, and distribute daily and period-end reports in a timely fashion (e.g., STAR Report, occupancy forecasts, arrivals/departures).</li><li>Develop and post the weekly work schedule for Front Desk employees in line with labor budgets and occupancy forecasts.</li><li>Coordinate room assignments and blocking with Housekeeping and Sales to support group, VIP, and special-request needs.</li><li>Prepare and distribute function sheets and relevant Front Office updates at the weekly Management Meeting.</li><li>Open IT tickets with Marriott when systems are down or require the attention of a Third-Party Vendor.</li></ul>Financial &amp; Administrative Responsibilities<ul><li>Ensure that all daily revenue reporting is accurate in the Hotel&rsquo;s Financial Management System, working with the Assistant General Manager and/or Finance to rectify any variances or discrepancies in a timely manner.</li><li>Responsible for Accounts Payable related to the Front Office department, ensuring invoices are paid in a timely fashion and informing the General Manager of any high balances.</li><li>Responsible for Accounts Receivable and Direct Bill accounts; coordinate with Sales on account status and conduct weekly audits with the General Manager.</li><li>Coordinate and administer the daily transmittal of cash and checks to the bank; maintain accountability for the house bank and all cash-handling procedures.</li><li>Able to perform Night Auditor duties and balance the hotel's books at the end of each period; prepare and submit End of Period reports to Corporate on the first day of each new period.</li><li>Support the General Manager and Assistant General Manager with Front Office budgeting, labor cost management, and monthly forecasting.</li><li>Assist with basic revenue management functions, including rate and availability checks, in coordination with Sales and Revenue Management.</li><li>Maintain proper PAR levels of all Front Office supplies, ordering items as needed while staying within the monthly budget.</li><li>Regularly take inventory of all Market items. Place orders, process invoices and submit month-end inventory to the General Manager.</li></ul>Training &amp; Brand Compliance<ul><li>Assist all Front Desk Associates in the use of the property's Training Program; ensure new hires complete required onboarding and certification.</li><li>Ensure Front Office operations comply with Marriott brand standards and prepare the department for Brand Standard Audit (BSA) /Guest Service Score audits.</li><li>Maintain up-to-date knowledge of brand initiatives, loyalty programs, and system updates, and train the team accordingly.</li><li>Ensure all associates follow the rules and policies found in the M&amp;R Employee Handbook.</li></ul>Safety, Security &amp; Compliance<ul><li>Follow all hotel security protocols, including key issuance procedures, guest verification, and restricted area access.</li><li>Maintain thorough knowledge of hotel emergency procedures; train and prepare Front Office employees to respond calmly and effectively in the event of an emergency or accident.</li><li>Assist in the maintenance of the property's key control program and ensure the security needs of the property and guests are met.</li><li>Report safety hazards, suspicious activity, and maintenance issues to the General Manager, Assistant General Manager and Engineering promptly.</li><li>Serve as a key member of the property's emergency response and crisis management team.</li></ul>Communication<ul><li>Communicate with the Assistant General Manager on a daily basis regarding operations, guest issues, and department performance.</li><li>Inform the Assistant General Manager of potential problems with guests and the progress of special projects.</li><li>Develop effective departmental communication and information systems through the use of communication logs, department meetings, and hotel meetings.</li><li>Maintain clear, continuous communication with Housekeeping, Maintenance, Sales, and other departments to fulfill guest and operational needs efficiently.</li><li>Establish working relationships with corporate departments including, but not limited to; People &amp; Culture, Revenue, Sales and Finance.</li></ul>Qualifications<ul><li>Minimum 2-3 years of hotel Front Office experience, including at least 1 year in a supervisory or management capacity; multi-brand experience a plus.</li><li>Working knowledge of a major hotel PMS (e.g., Stay PMS, Opera, Lightspeed, OnQ, PEP, HMS, Choice Advantage) and general proficiency with hotel technology systems.</li><li>A proven track record on the industry of being a leader in the Front Office who has demonstrated organizational prowess and intuitive and create problem solving abilities.</li><li>Excellent verbal and written communication skills; ability to interact professionally with guests, associates, vendors ownership, and Corporate.</li><li>High school diploma or equivalent required; college coursework in Hospitality Management or a related field preferred.</li><li>Proven ability to drive KPIs through an efficient and proactive management style.</li></ul>Physical RequirementsThis role requires the ability to stand for extended periods (up to 8 hours per shift), lift and carry items up to 40 lbs, and work in a lobby environment with varying noise levels. The Front Office Manager must be able to work a flexible schedule, including evenings, weekends, and holidays, and be available to respond to the property outside of normal business hours as needed.M&amp;R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People &amp; Culture Department.M&amp;R Hotel Management participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Job Type: Full-timePay: $68,000.00 - $72,000.00 per yearApplication Question(s):<ul><li>Are you willing to accept a full-time temporary position for maternity leave coverage, with the possibility of transitioning into a permanent role based on business needs and performance?</li></ul>Ability to Commute:<ul><li>New York, NY 10001 (Required)</li></ul>Work Location: In person

Front Office Manager - SpringHill Suites Times Square

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