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administrative assistant iii - sleep lab

administrative services manager ii background investigations unit

County of Los Angeles

<div>
 <strong>
  Position/Program Information
  <br/>
  <br/>
 </strong>
 <strong>
  Type Of Recruitment
  <br/>
  <br/>
 </strong>
 OPEN COMPETITIVE - EMERGENCY
 <br/>
 <br/>
 <strong>
  Filing Period
  <br/>
  <br/>
 </strong>
 We will be accepting online applications from May 6, 2026, at 8:00 a.m. (PT) until June 4, 2026, at 5:00 p.m. (PT). All applications must be submitted before 5:00 p.m. (PT) to be accepted.
 <br/>
 <br/>
 <strong>
  Exam Number
  <br/>
  <br/>
 </strong>
 F1003A - PB
 <br/>
 <br/>
 The LA County Board of Supervisors recently declared a proclaimed a local emergency resulting from the suitability issues at Los Padrinos Juvenile Hall and related functions . Los Angeles County is looking for qualified and passionate individuals to assist in responding to the emergency. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.
 <br/>
 <br/>
 The Background Investigation Unit within the Los Angeles County Probation Department is seeking qualified candidates for an Administrative Services Manager II position under an emergency hiring need.
 <br/>
 <br/>
 Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.
 <br/>
 <br/>
 <strong>
  During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.
  <br/>
  <br/>
 </strong>
 <strong>
  Those who successfully pass the assessment will be considered
 </strong>
 <strong>
  for permanent appointment to ASM II.
  <br/>
  <br/>
 </strong>
 <strong>
  Essential Job Functions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serves as an Administrative Services Manager II for the Los Angeles County Probation Department, providing administrative oversight and operational direction for the Background Investigations Unit. This position provides oversight to sworn and non-sworn personnel and reports directly to the Deputy Director of Internal Affairs. In this capacity of Background Investigations Unit Manager, the role is supervising staff, coordinating workflow, and ensuring hiring processes support the Department&rsquo;s public safety mission and workforce needs.
  </li>
  <li>
   Applies extensive knowledge of pre-employment background investigation practices and manages all aspects of investigative operations, including criminal history checks, employment and education verification, and security clearance procedures. Monitors emerging issues, trends, and changes in investigative technologies, systems, and laws to ensure continuous improvement and regulatory compliance in pre-employment background investigation processes.
  </li>
  <li>
   Provides consultative services to executive management, office heads, and departmental supervisory staff regarding pre-employment background investigations and policy interpretation. Collaborates with HR and leadership teams to improve processes, solve problems, and maintain investigative integrity.
  </li>
  <li>
   Reviews investigative findings and recommendations and makes final determinations on staff hiring, disqualification, and promotion in compliance with applicable regulations, departmental standards, and best practices.
  </li>
  <li>
   Plans, organizes, supervises, and evaluates the work of investigators, establishing and monitoring performance standards to ensure high-quality and effective operations within the Background Investigations Unit.
  </li>
  <li>
   Develops, implements, and revises policies, procedures, and programs related to pre-employment background investigations, ensuring collaboration with internal units and external agencies . Ensures compliance with Los Angeles County Civil Service Rules, Probation Department policies, and applicable federal and state laws.
  </li>
  <li>
   Designs, implements, and manages background investigation databases and utilizes various computer systems to retrieve, analyze, track, and maintain confidential applicant information and case progress.
  </li>
  <li>
   Analyzes statistical and operational data related to background investigations and examinations, including case volume, processing timelines, and completion rates, to identify trends, improve efficiency, and support data-driven decision-making. Provides recommendations for executive management to enhance unit performance and ensure effective utilization of resources.
  </li>
  <li>
   Represents the Probation Department in meetings and collaborative efforts with the Los Angeles County Department of Human Resources, County Counsel, District Attorney&rsquo;s Office, and executive leadership. Ensures background investigation practices align with legal guidance, risk management strategies, and Countywide hiring policies.
   <br/>
   <br/>
  </li>
 </ul>
 For further detailed information, including additional examples of duties in various administrative functions and general/specific competencies regarding this position, please view the classification specification for Administrative Services Manager II
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  REQUIREMENTS TO QUALIFY:
  <br/>
  <br/>
 </strong>
 Five (5) years of cumulative experience performing investigative or analytical assignments involving independent research, data analysis, investigations, and the development of recommendations to address administrative and operational issues, (3) years of which must be at the journey level.*
 <strong>
  -AND-
 </strong>
 Two (2) years of the above experience must be supervisory experience inpre-employment background investigations, law enforcement suitability investigations, or a closely related area.
 <br/>
 <br/>
 <strong>
  Special Requirement Information
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Journey-level analyst work involves the independent performance of work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to investigative functions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  License
  <br/>
  <br/>
 </strong>
 A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
 <br/>
 <br/>
 <strong>
  Physical Class
  <br/>
  <br/>
 </strong>
 2 &ndash; Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
 <br/>
 <br/>
 <strong>
  FINGERPRINTING AND SECURITY CLEARANCE
  <br/>
  <br/>
 </strong>
 A thorough background investigation will be conducted prior to appointment. Any false statement or omission of material fact may cause forfeiture of employment rights. Information presented on the employment application, resume, and during the examination process is subject to verification.
 <br/>
 <br/>
 Candidates who are found unsuitable for employment will be removed from the eligible list pursuant to Civil Service Rule 6.04.
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Application &amp; Filing Information
 </strong>
 <strong>
  :
  <br/>
  <br/>
 </strong>
 Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.
 <br/>
 <br/>
 Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add marilyn.urbina@probation.lacounty.gov as well as noreply@governmentjobs.com , and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
 <br/>
 <br/>
 You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.
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 <br/>
 Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
 <br/>
 <br/>
 <strong>
  Social Security Number
  <br/>
  <br/>
 </strong>
 Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
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 <strong>
  Computer Access At Public Libraries
  <br/>
  <br/>
 </strong>
 Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
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 <strong>
  Fair Chance Employer
  <br/>
  <br/>
 </strong>
 The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
 <br/>
 <br/>
 <strong>
  Anti-Racism, Diversity, and Inclusion (ARDI)
  <br/>
  <br/>
 </strong>
 The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
 <br/>
 <br/>
 <strong>
  Department Contact Name:
 </strong>
 Probation Examinations Marilyn Urbina, Exam Analyst
 <br/>
 <br/>
 <strong>
  Department Contact Number:
 </strong>
 (562) 940-2659
 <br/>
 <br/>
 <strong>
  Department Contact Email:
 </strong>
 marlyn.urbina@probation.lacounty.gov
 <br/>
 <br/>
 <strong>
  California Relay Services Phone: (
 </strong>
 800) 735-2922
 <br/>
 <br/>
 <strong>
  Teletype Phone:
 </strong>
 (800) 735-2929
 <br/>
 <br/>
 <strong>
  COUNTY OF LOS ANGELES
  <br/>
  <br/>
 </strong>
 <strong>
  Employment Information
  <br/>
  <br/>
 </strong>
 <strong>
  Any language contained in the job posting supersedes any language contained below.
  <br/>
  <br/>
 </strong>
 This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.
 <br/>
 <br/>
 <strong>
  Equal Employment Opportunity/Non-Discrimination Statement
  <br/>
  <br/>
 </strong>
 The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/ .
 <br/>
 <br/>
 <strong>
  Testing Accommodations For Applicants
  <br/>
  <br/>
 </strong>
 The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/ .
 <br/>
 <br/>
 <strong>
  Fair Chance
  <br/>
  <br/>
 </strong>
 The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
 <br/>
 <br/>
 <strong>
  Employment Eligibility
  <br/>
  <br/>
 </strong>
 Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
 <br/>
 <br/>
 <strong>
  Career PathFinder
  <br/>
  <br/>
 </strong>
 Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov .
 <br/>
 <br/>
 <strong>
  Veteran&rsquo;s Credit
  <br/>
  <br/>
 </strong>
 Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.
 <br/>
 <br/>
 For more information on veteran&rsquo;s credit, please visit: https://file.lacounty.gov/SDSInter/dhr/205102_PPG_115.pdf
 <br/>
 <br/>
 Revised September 2025
</div>


ADMINISTRATIVE SERVICES MANAGER II - BACKGROUND INVESTIGATIONS UNIT

L.A. Care Health Plan

<div></div><div><div><div><div><div><div><div><p>Special Investigation Unit Investigator III
</p></div></div></div></div><div><div><div><div><b>Job Category: </b>Administrative, HR, Business Professionals
</div></div></div></div><div><div><div><div><b>Department: </b>Special Investigations Unit
</div></div></div></div><div><div><div><div><b>Location:
</b>Los Angeles, CA, US, 90017
</div></div></div></div><div><div><div><div><b>Position Type: </b>Full Time
</div></div></div></div><div><div><div><div><b>Requisition ID: </b>13060
</div></div></div></div><div><div><div><div><div><b>Salary Range:</b> $88,854.00 (Min.) - $115,509.00 (Mid.) - $142,166.00 (Max.)</div><br>
<div></div>
<div>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation&rsquo;s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br>
<br>
Mission: L.A. Care&rsquo;s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br>
</div><div><div><div><div>Job Summary</div>
</div><div><p>
The Special Investigation Unit Investigator III performs in-depth evaluation of potential fraud &amp; abuse cases and develops complex investigations that involve high dollar amounts, sensitive issues, or that otherwise meet criteria for fraud, waste &amp; abuse. In addition, this position is responsible for building the investigative approach and provide leadership for Investigators through mentoring, on-site audit leadership and hands-on training of investigative techniques.</p><br>
<p></p>
<div>Responsible for in-depth investigations requiring subject matter expertise for suspected provider, pharmacy, employer or member fraud or abuse across all products at L.A. Care Health Plan. Ensures adherence to L.A. Care's policies and procedures for its various product offerings. Conducts investigation-related training. Acts as a Subject Matter Expert, serves as a resource and mentor for other staff.</div>
</div></div><div><div><div>
Duties</div>
</div><div><p>
Investigates allegations and complex issues pertaining to potential health care fraud by providers or members. Makes potential fraud &amp; abuse determinations by utilizing a variety of sources including data analytics to detect unusual billing. Proactively seeks out and develops leads received from fraud tips and any variety of sources (e.g., fraud alerts, media) and initiates appropriate action. Writes comprehensive investigatory/fact-finding reports and summaries documenting interviews and findings. Reviews information contained in standard claims processing system files (e.g. claims history, provider files) to determine provider billing patterns and detect potential fraudulent or abusive billing practices or vulnerabilities in Medi-Cal/Medicare policies and initiates appropriate action. This position is a leader at onsite audits as assigned in conjunction with investigation development. Completes investigations after referrals to law enforcement (Department of Health Care Services (DHCS), Centers for Medicare &amp; Medicaid Services (CMS), Department of Justice (DOJ) or local police). Participates at hearings/appeals and can testify as a witness in court proceedings. Initiates the process with L.A. Care&rsquo;s Recovery Services for recoupment of overpaid monies.</p><br>
<p></p>
<p>Submits referrals of suspected fraud cases within mandated period of time as required by DHCS and CMS. Prepares and submits investigative report documenting all phases of an investigation. Compiles and maintains various documentation and other reporting requirements while following all confidentiality and security guidelines. Maintains cases referred to law enforcement and responds to requests for information; pursues applicable administrative actions during investigation/case development.</p><br>
<p></p><div>Participates in industry meetings/trainings and is able to effectively share and gather significant information. Develops and maintains strong working relationships with associates and regulators including DHCS, DOJ the FBI, Local Law Enforcement, Prosecutors, etc. Continually enhances investigative skills and understanding of emerging issues and trends impacting the industry.</div><br>
<div></div><p>Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the project&rsquo;s/program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed.</p><br>
<div></div>
<div>Perform other duties as assigned.</div>
</div></div><div><div><div>
Duties Continued</div>
</div></div><div></div><div><div><div>Education Required</div>
</div><div><div>Bachelor's Degree in Criminal Justice or Related Field</div><div>
In lieu of degree, equivalent education and/or experience may be considered.</div></div></div><div><div><div>
Education Preferred</div>
</div><div><div>Master's Degree in Criminal Justice or Related Field</div></div></div><div><div><div>
Experience</div>
</div><div><div><b>
Required:</b></div>
<p>Minimum of 5 years of experience in healthcare fraud investigation/detection and/or healthcare related specialty including but not limited to; Pharmacy, DME, Mental Health, Behavioral Health, Hospice, Home Health, Dental etc.</p>
<p>Experience conducting fact-finding interviews or investigations to gather information and draw conclusions from various accounts and versions of the same event.</p><br>
<p></p>
<p>Experience managing large amounts of data including pivot tables, complex calculations, and ability to perform comparisons across multiple large data sets</p><br>
<p></p>
<p><b>Preferred:
</b></p><div>Diverse experience as subject matter expert (SME) with multiple specialties including: Pharmacy, DME, Mental Health, Behavioral Health, Hospice, Home Health, Dental etc.</div>
</div></div><div><div><div>
Skills</div></div><div><div><br>
<b>Required:</b><br>
Excellent research skills and the ability to support conclusions with documentary evidence.</div><br>
<div></div>
<div>Excellent analytical, problem solving, and resolution skills and the ability to discern the practical application of regulatory and legal requirements.</div><br>
<div></div>
<div>Demonstrated strong organizational skills and the ability to manage multiple demands and priorities.</div><br>
<div></div>
<div>Excellent and effective communication skills, both verbal and written.</div><br>
<div></div>
<div>Proficient computer skills, including computer applications such as MS Word and Excel.</div><br>
<div></div>
<div>Understanding of the vital importance of commitment to excellence and demonstrating a high regard for organizational values.</div><br>
<div></div>
<div>Ability to maintain in-depth working knowledge of fraud investigation techniques and mentor less experienced team members.</div><br>
<div></div>
<div><b>Preferred:
</b></div><div>Proficiency with Access.</div>
</div></div><div><div><div>
Licenses/Certifications Required</div>
</div></div><div></div><div><div><div>Licenses/Certifications Preferred</div>
</div><div><div>Accredited Health Care Fraud Investigator (AHFI)</div><div>
Certified Fraud Examiner (CFE)</div><div>
Certified Professional Coder (CPC) designation by the American Academy of Professional Coders</div></div></div><div><div><div>
Required Training</div>
</div></div><div></div><div><div><div>Physical Requirements</div>
</div><div><div>Light</div></div></div><div><div><div>
Additional Information</div>
</div></div></div><div></div><div><b>
Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.</div><br>
<div></div>
<div><b>L.A. Care offers a wide range of benefits including</b></div>
<ul><li>Paid Time Off (PTO)</li>
<li>Tuition Reimbursement</li>
<li>Retirement Plans</li>
<li>Medical, Dental and Vision</li>
<li>Wellness Program</li>
<li>Volunteer Time Off (VTO)</li></ul><div><br>
</div></div></div></div></div><p><br>
<b>Nearest Major Market: </b>Los Angeles
<br>
<b>Job Segment: </b>Medical Coding, Pharmacy, Behavioral Health, Clinic, Hospice, Healthcare</p></div></div></div><div></div>

Special Investigation Unit Investigator III

<div></div><div><div><div><div><div><div><div><p>Authorization Technician II
</p></div></div></div></div><div><div><div><div><b>Job Category: </b>Clinical
</div></div></div></div><div><div><div><div><b>Department: </b>Utilization Management
</div></div></div></div><div><div><div><div><b>Location:
</b>Los Angeles, CA, US, 90017
</div></div></div></div><div><div><div><div><b>Position Type: </b>Full Time
</div></div></div></div><div><div><div><div><b>Requisition ID: </b>13058
</div></div></div></div><div><div><div><div><div><b>Salary Range:</b> $47,840.00 (Min.) - $57,062.00 (Mid.) - $68,474.00 (Max.)</div><br>
<div></div>
<div>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation&rsquo;s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br>
<br>
Mission: L.A. Care&rsquo;s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br>
</div><div><div><div><div>Job Summary</div>
</div><div><div>
The Authorization Technician II supports the Utilization Management (UM) Specialist by handling all administrative and technical functions of the authorization process including intake, logging, tracking and status follow-up.</div><br>
<div></div>
<div>The Authorization Technician II collects information required by clinical staff to render decisions, assists the Manager and Director of the Utilization Management department in meeting regulatory time lines by maintaining an accurate database inventory of referral authorizations, retrospective reviews, concurrent reviews and grievance/appeal requests, and prepares UM Activity and Weekly Compliance Reports.</div><br>
<div></div>
<div>In addition, the position performs data entry and processing of referrals/authorizations in the system, authorizes request consistent with auto authorization criteria, maintains confidentiality when communicating member information, and assists with the communication of determinations by preparing template letters for members/ providers, with other duties as assigned.</div>
</div></div><div><div><div>
Duties</div>
</div><div><div>Functional Elements: Technical Support to UM Specialist: Processing of time sensitive authorization and pre-certification requests to meet department timeframes and regulatory requirements; Computer Input: Accurately and completely processing referrals/authorizations and distribute a complete file to UM Specialist within 2 hours of receipt; identify duplicate requests using the claims and verify existing authorization. Independently identifying and appropriately returning to claims or member services any file that is a duplicate to one already processed in the system; appropriately documenting what information was used in making this determination within 4 hours of receipt. Appropriate identification and timely notification of time sensitive requests; appropriately identifying for the staff which you support, request that are priority based on date of receipt and established Turnaround Time criteria for compliance. Accurate filing/maintenance of confidential member information. Creating secure, complete, files. Interface with members, medical personnel and other internal and external agencies; ensure all comply with L.A. Care requirements such as submitting requested information in a timely manner and using the approved Authorization Request form with complete medical information i.e.: ICD 10 codes, CPT, HCPC codes. (35%)</div>
<div></div><div>Assist in the preparation of communication for authorization determinations, including, but not limited to preparing template letters for members and providers (authorization approval, denial, deferral, modification and pay/education). (30%)</div>
<div></div><div>Assist in the technical aspects of the retrospective review process for authorizations and Member or Provider Appeals, including, but not limited to computer data entry, logging, copying, preparing of template letters for communication of appeal determinations to members, providers and partners (appeal uphold or overturn) and filing: Set up GNA files for review, log and keep track all due dates for each file. Inform nurses of a new case received from Grievance and Appeals Specialist.; submit all Grievances and Appeals response letters to Grievances Specialist on daily basis. (20%)</div>
<div></div><div>Support UM Committee and Audit activity via Department performance reporting. Assure the accuracy of reports concerning inventory and department proficiency in maintaining regulatory standards and time frames. (5%)</div>
<div>Perform other duties as assigned. (10%)</div>
</div></div><div><div><div>
Duties Continued</div>
</div></div><div></div><div><div><div>Education Required</div>
</div><div><div>High School Diploma/or High School Equivalency Certificate</div></div></div><div><div><div>
Education Preferred</div>
</div></div><div></div><div><div><div>Experience</div>
</div><div><div><b>
Required:</b></div>
<p>At least 6 months of health care experience.</p><br>
<p></p>
<p>Experience working in a cross functional work environment.</p><br>
<p></p>
<p><b>Preferred:</b></p>
<p>Experience in Medi-Cal managed care.</p><br>
<p></p>
<p>1 year of experience in UM/Prior Authorization.</p>
</div></div><div><div><div>
Skills</div>
</div><div><div><b>
Required:</b></div>
<p>Demonstrated proficiency in Medical Terminology required.</p><br>
<p></p>
<p>Strong verbal and written office communication skills.</p><br>
<p></p>
<p>Proficient with Microsoft Office Suite and Adobe PDF. and</p><br>
<p></p><p>Excellent organizational, interpersonal and time management skills.</p><br>
<p></p><p>Must be detail-oriented and an enthusiastic team player.</p><br>
<div></div>
<div><b>Preferred:</b></div>
<p>Knowledge of QNXT computer systems a plus.</p><br>
<p></p>
<p>Knowledge of the UM patient referral process.</p><br>
<p></p>
<p>Knowledge of member&rsquo;s health plan eligibility.</p><br>
<p></p>
<p>Knowledge of member&rsquo;s benefits coverage.</p><br>
<p></p><p>Knowledge of Health Plan regulations.</p><br>
<p></p>
<p>Knowledge of HMO/UM functions.</p><br>
<p></p>
<p>Knowledge of ICD-10/CPT coding.</p><br>
<p></p><p>Proficient utilizing electronic medical records and documentation programs.</p>
</div></div><div><div><div>
Licenses/Certifications Required</div>
</div></div><div></div><div><div><div>Licenses/Certifications Preferred</div>
</div><div><div>Medical Coding Certification</div></div></div><div><div><div>
Required Training</div>
</div></div><div></div><div><div><div>Physical Requirements</div>
</div><div><div>Light</div></div></div><div><div><div>
Additional Information</div>
</div><div><div><b>
Required:</b></div>
<div>Weekends and holidays hours may be required, as well as OT based on a business need.</div>
</div></div></div><div><b>
Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.</div><br>
<div></div>
<div><b>L.A. Care offers a wide range of benefits including</b></div>
<ul><li>Paid Time Off (PTO)</li>
<li>Tuition Reimbursement</li>
<li>Retirement Plans</li>
<li>Medical, Dental and Vision</li>
<li>Wellness Program</li>
<li>Volunteer Time Off (VTO)</li></ul><div><br>
</div></div></div></div></div><p><br>
<b>Nearest Major Market: </b>Los Angeles
<br>
<b>Job Segment: </b>EMR, Claims, Data Entry, Medical Coding, Healthcare, Insurance, Administrative</p></div></div></div><div></div>

Authorization Technician II

University of California Los Angeles

<div><div><div><div><div>Under the direction of the Housing Operations Manager and Assistant Directors of Housing Operations, the Principal Housekeeping Supervisor oversees housekeeping functions for residential housing communities ranging from 2,000-4,000 student residents, families, and faculty in residence hall and apartment communities. The communities managed range from 500,000 sq ft to 2.8 million sq ft of public area/auxiliary meeting, classroom, auditorium, outdoor and recreational space, residence hall rooms, and apartments. The facilities are in operation and staffed 24 hours/day, 7 days/week, year-round. Responsible for daily supervision of between 16-42 full-time career housekeepers, up to 3 full-time career Custodial Supervisors and up to 30 seasonal casual staff. Manages complex summer deep cleaning operations. Ensure housekeeping/maintenance standards are met and exceed customers' expectations. Assist in preparing and managing a departmental labor and expenses budget of approximately $5 million. Responsible for the monthly management and inventory of all supplies/expenditures. Provide on-the-job training to staff, including proper use of chemicals and equipment, and ensure compliance with published safety standards. Incumbent may be required to drive campus vehicle to perform job duties.</div><br>
<br>
<p><b>Salary &amp; Compensation</b></p><br>
<br>
<ul><li>UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
</li></ul><p><b>Qualifications</b></p><br>
<ul><li>
3-4 years Custodial experience in a large institution (Required)
</li></ul><ul><li>1-2 years experience leading or managing teams (Required)
</li></ul><ul><li>Working knowledge of University policies and procedures relating to Staff Personnel Policies and AFSCME agreement regarding performance evaluations, disciplinary procedures, training, recruitment and selection. Working knowledge of time reporting and payroll procedures at the unit level. - Can be trained (Preferred)</li></ul>
<ul><li>Skill in managing a variety of personnel-related matters, (e.g. employee training and appraisal, career development, interviewing and selection, employee relations and corrective action). (Required)</li></ul>
<ul><li>Skill in reading and comprehending Standard English text such as printed University and Departmental procedures, reports, correspondences and Material Safety Data Sheets. Ability to write concise, logical and grammatically correct English to prepare written schedules, plans, employee performance evaluations, payroll reports, such as overtime variances, inventory reports, and other operational/administrative related reports or correspondence (Required)</li></ul>
<ul><li>Ability to conduct on-site inspections of units for quality control and maintenance needs. These inspections involve walking, standing, climbing (e.g. stairs and ladders), stooping and crouching. Ability to bend, stoop, crouch, lift, reach and walk for long periods of time so as to ensure that work areas are maintained as appropriate. (Required)</li></ul>
<ul><li>Working knowledge of safety rules and procedures as they pertain to working conditions, equipment used and working with cleaning and sanitizing chemicals. Knowledge of where to obtain materials, supplies, equipment and services utilized by department/university personnel in units. (Required)</li></ul>
<ul><li>Working knowledge of portable fire fighting equipment as to its type, class, required locations, testing methods and maintenance. - Can be trained (Preferred)</li></ul>
<ul><li>Ability to accurately assemble material and equipment inventories and monitor usage of supplies to control costs. Skill in projecting budget costs involving supplies, capital equipment and staffing expenses. (Required)</li></ul>
<ul><li>Skill in supervising custodial staff and work, to include working knowledge of proper procedures for cleaning and sanitation of public areas, office space and meeting rooms. Skill in organizing and monitoring assignments to complete work in a timely manner when there are changing priorities and deadlines. (Required)</li></ul>
<ul><li>Skill in working independently and following through on assignments with minimal direction. Ability to work during overtime, swing shifts and weekends to supervise staff and/or solve operations problems. (Required)</li></ul>
<ul><li>Interpersonal skills sufficient to interact effectively and tactfully with department/university personnel at various levels and with the public in all matters pertaining to the operation of the units. (Required)</li></ul>
<ul><li>Ability to communicate effectively on a one-to-one basis and in small group settings to delegate work assignments, conduct unit business and explain department/university policies and procedures as applicable. Skill in encouraging and motivating individuals to work together as a team to achieve goals and objectives. (Required)</li></ul>
<ul><li>Must have and maintain a valid California Driver's License. (Required)</li></ul>
<br>
<p><b>Education, Licenses, Certifications &amp; Personal Affiliations</b></p><br>
<ul><li>
Must possess, upon hire, and maintain a valid CA noncommercial Class C License in accordance with the California (CA) Department of Motor Vehicles. (Required)</li></ul>
<br>
<p><b>Special Conditions for Employment</b></p><br>
<ul><li>
Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.</li></ul>
<ul><li>Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.</li></ul>
<ul><li>Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.</li></ul>
<ul><li>Pre-Placement Physical: Employment is contingent upon the completion of a satisfactory physical examination.</li></ul>
<ul><li>Driving Record: The position is subject to the California DMV &quot;Pull Notice System&quot; and continued employment is contingent upon proof of a satisfactory driving record.</li><li>
5% Jump Cart, University Vehicle</li></ul>
<br>
<p><b>Schedule</b></p><br>
<br>
Hours vary based on operational needs
<br>
<p><b>Union/Policy Covered</b></p><br>
<br>
99-Policy Covered
<br>
<p><b>Complete Position Description</b></p><br>
<br>
https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&amp;JDName=Custodial%20Supervisor%201%20(MI-DPT317000-JC005187-PD168326)</div></div></div><div><div><div><p>
Apply</p></div></div></div></div>
<br><div><div><b>Campus Requisition #:</b></div>
<p>10461</p>
<div><b>UC Payroll Title:</b></div>
<p>CUSTODIAL SUPV 1</p>
<div><b>Department:</b></div>
<p>ON CAMPUS HOUSING</p>
<div><b>Appointment Type:</b></div>
<p>2 - Staff: Career</p>
<div><b>Anticipated Hiring Pay Scale:</b></div>
<p>Budgeted salary $69,900</p>
<ul><li><b>Full Salary Range:</b></li></ul>
<p>USD $56,200.00/Yr. - USD $106,200.00/Yr.</p>
<div><b>Onsite | Remote | Hybrid Type:</b></div>
<p>Fully Onsite</p>
<div><b>Department Location:</b></div>
<p>310 De Neve Drive Rieber Hall, Saxon Suites
</p><div><b>Full or Part Time:</b></div>
<p>Full Time</p></div>

Housekeeping Manager

University of Southern California

<div><p>The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the &quot;Trojan Family,&quot; which is comprised of the faculty, students and staff that make the university what it is.</p><p></p><p><b>
JOB ACCOUNTABILITIES:</b></p><ul><li><p>
Learns and masters the creation, initiation, development, and revision of protocols, informed consents, case report forms, and other study and clinical research documentation to support principal investigators and quality assurance systems for the Clinical Investigations Support Office. Submits protocols and supportingdocuments to internal and external regulatory bodies (i.e. Institutional Review Board), ensuring trials are consistent with approved proposals to open new studies.</p></li><li><p>
Provides regulatory affairs support, coordinating or performing a wide variety of administrative and data management activities for CISO functions and research project goals. Manages and maintains CISO electronic regulatory files, including staff resumes, licenses, training certificates, equipment receipts, investigation logs, etc. Reviews documentation as needed to support regulatory filings, and maintains research files and documentation required by regulations.</p></li><li><p>
Works with senior team members to support and facilitate clinical research. Helps prepare and conduct high-quality compliance reviews, including close-out and reporting. Interacting with research investigators and staff throughout the process, from helping activate study and research trials to escalating problems and issues, as needed. Provides support and clinical-specific training to staff, maintaining and improving quality assurance training and development programs as needed.</p></li><li><p>
Updates all databases, and regulatory binders with information pertinent to studying milestone progress, including but not limited to: clinical trial management systems, IRB databases, internal and external spreadsheets, and study electronic systems.</p></li><li><p>
Ensures compliance with all applicable local, state, and federal regulations, statutes, and laws, and with agencies including the IRB and Federal Drug Administration (FDA). Maintains compliance with Good Clinical Practice (GCP) guidelines, patient confidentiality (HIPAA) and any other applicable laws.</p></li><li><p>
Maintains communication, attends meetings, and answers questions from all involved parties including regulatory bodies (i.e. IRB), pharmaceutical companies (including monitors), principal investigators and colleagues. Works with clinical trial coordinators, research staff and investigators to further communications, helping remove obstacles impeding trial progress.</p></li><li><p>
Participates in KSOM centralized activities to support and promote research regulatory requirements. Coordinates with and assists other CISO staff and departments with educational efforts, helping ensure highest quality research and protection of human subjects. Identifies compliance training and educational needs, coordinates the reporting of serious adverse events and protocol deviations, and proposes, completes, and submits amendments to protocols and trial forms and documentation, as needed.</p></li><li><p>
Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.</p></li></ul><p></p><p><b>
Position location:</b> On-site</p><p></p><p><b>
Salary range:</b></p><p>
The annual rate for this position is $75,968.95 - $101,364.43. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.</p><p></p><p>
USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.</p><br>
<p></p>
Minimum Education: Bachelor's degree Minimum Experience: 2 years/Combined education/experience as substitute for minimum experience Minimum Field of Expertise: Experience in clinical research compliance, regulatory research and/or operations in the academic or private sector. Experience with submissions to the Institutional Review Board and/or the Federal Drug Administration for Investigational Drugs and Devices (IND/IDE). Knowledgeable of Informational Conference on Harmonization-Good Clinical Practice (ICHGCP), Department of Health and Human Services (DHHS), Office of Human Research Protections (OHRP) and FDA regulations and procedures. Ability to evaluate the risks and benefits of different solutions, and proven problem-solving and decision-making skills to uncover causes of problems. Exemplary organization skills and attention to detail. Proven ability to interpret, analyze, and apply pertinent policies, procedures, regulations, and requirements. Deft interpersonal and diplomatic skills for communicating tactfully with all levels of staff and diverse individuals and groups. Demonstrated experience developing communication plans, instructional materials and related content. Experience with office management communication software/tools (e.g. Google suite, Slack, Skype). Preferred Education: Bachelor's degree Preferred Experience: Three years Supervises: No Preferred Field of Expertise: Three years&rsquo; experience in clinical research compliance, regulatory research and/or operations in the academic or private sector. Extensive experience in compliance oversight, coordination, monitoring, and/or auditing of clinical research studies and trials. Advanced knowledge of regulations governing human research. Special Instructions to Applicants: Applicant Attachments (Required): R&eacute;sum&eacute; &amp; Cover Letter Applicant Questions: N/A Learns and masters the creation, initiation, development, and revision of protocols, informed consents, case report forms, and other study and clinical research documentation to support principal investigators and quality assurance systems for the Clinical Investigations Support Office. Provides regulatory affairs support, coordinating or performing a wide variety of administrative and data management activities for CISO functions and research project goals. Helps prepare and conduct high-quality compliance reviews, including close-out and reporting. Updates all databases, and regulatory binders with information pertinent to studying milestone progress. Maintains communication, attends meetings, and answers questions from all involved parties including regulatory bodies, pharmaceutical companies, principal investigators and colleagues.</div>

Clinical Research Regulatory Specialist

<div><div><div><div><div>The Office Manager is an experienced and knowledgeable professional who ensures the smooth daily operation of the UCLA Technology Development Group by performing administrative and analytical functions, and providing support for day-to-day operations.</div><div></div><div><br>
1. Position organizes and implements meetings, appointments, and travel and entertainment arrangements, for in-house and off-site events. Serves as the central point of contact for office activities. Acts as a central liaison for information related to the department for both ancillary departments and external organizations, as needed. Prepares correspondence, PowerPoint presentations, and other written materials for department management. Edits and proofreads written materials for accuracy and marketing consistency.</div><div></div><div><br>
2. Researches and proposes systems to improve operational efficiency. Analyzes office trends and prepares reports and analyses to include summaries of financial transactions, evaluation of current and proposed services, etc. for management review and decision-making.</div><div></div><div><br>
3. Responsible for handling low-value procurement, office space inventory and maintenance, vendor management, and ensuring department compliance with applicable university policies and practices. Prepares reports and analyses to include summaries of financial transactions, evaluation of current and proposed services, etc. for management review and decision-making.</div><div></div><div><br>
4. Works with the Assistant Director of Marketing &amp; Communications and Department Management to maintain and update TDG website to better communicate the organization's mission. Produces and distributes marketing collateral materials. Provides onsite support for TDG events as needed.</div><div></div><div><br>
5. Exercises the utmost discretion in managing sensitive information learned in the course of performing their duties.</div><br>
<br>
<p><b>Salary &amp; Compensation</b></p><br>
<br>
<ul><li>UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
</li></ul><p><b>Qualifications</b></p><br>
<ul><li>
Experience developing and maintaining structured digital filing systems and archives. Expert ability to organize, secure, and retrieve digital and physical records. (Required)</li></ul>
<ul><li>Thorough knowledge of administrative procedures, including word processing, spreadsheets, PowerPoint presentations, and database applications. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, OneDrive), and solid experience with scheduling tools, databases, and CRM software. (Required)</li></ul>
<ul><li>Solid Excel capability, including functions like VLOOKUP, Pivot Tables, and Conditional Formatting for data analysis, budgeting, and reporting. (Required)</li></ul>
<ul><li>Expert ability to handle complex international travel arrangements and intricate calendar scheduling. (Required)</li></ul>
<ul><li>Strong skills in short-term planning, analysis, problem-solving, and customer service. Experience leveraging software automation for appointment scheduling, inbox prioritization, and data cleanup to increase overall efficiency. (Required)</li></ul>
<ul><li>Experience developing systems to improve operational efficiency. Advanced technical proficiency to boost office productivity and manage complex workflows. Strong experience with project management platforms such as Asana, Trello, etc. (Required)</li></ul>
<ul><li>Solid communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing. Ability to use sound judgment in responding to issues and concerns. (Required)</li></ul>
<ul><li>Experience using administrative processes, protocols, and IT systems for low value purchasing. (Required)</li></ul>
<ul><li>Experience with professional events planning and logistics. (Required)</li></ul>
<ul><li>Skill and experience in managing sensitive and confidential information. (Required)</li></ul>
<ul><li>Solid organizational skills and ability to multi-task with demanding timeframes. Must be able to prioritize in a fast-paced environment, independently analyze issues, work with minimal supervision, and be exceedingly well-organized and flexible. (Required)</li></ul>
<ul><li>Substantive knowledge of organization's goals and objectives (Can be trained). (Required)</li></ul>
<br>
<p><b>Education, Licenses, Certifications &amp; Personal Affiliations</b></p><br>
<ul><li>
High school diploma and / or equivalent certification / experience / training. (Required)
</li></ul><br>
<p><b>Special Conditions for Employment</b></p><br>
<ul><li>
Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.</li></ul>
<ul><li>Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.</li></ul>
<br>
<p><b>Schedule</b></p><br>
<br>
8:00 a.m. to 5:00 p.m.
<br>
<p><b>Union/Policy Covered</b></p><br>
<br>
CX-Clerical &amp; Allied Services
<br>
<p><b>Complete Position Description</b></p><br>
<br>
https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&amp;JDName=Blank%20Assistant%203%20(TBD_941197)</div></div></div><div><div><div><p>
Apply</p></div></div></div></div>
<br><div><div><b>Campus Requisition #:</b></div>
<p>10277</p>
<div><b>UC Payroll Title:</b></div>
<p>BLANK AST 3</p>
<div><b>Department:</b></div>
<p>TECHNOLOGY DEVELOPMENT GROUP</p>
<div><b>Appointment Type:</b></div>
<p>2 - Staff: Career</p>
<div><b>Anticipated Hiring Pay Scale:</b></div>
<p>$30.36/Hr. - $43.49/Hr.</p>
<ul><li><b>Full Salary Range:</b></li></ul>
<p>USD $30.36/Hr. - USD $43.49/Hr.</p>
<div><b>Onsite | Remote | Hybrid Type:</b></div>
<p>Hybrid</p>
<div><b>Department Location:</b></div>
<p>10889 Wilshire Blvd TECHNOLOGY DEVELOPMENT GROUP
</p><div><b>Full or Part Time:</b></div>
<p>Full Time</p></div>

Office Manager

lalaland

<p><b>Job Summary</b><br/>We are seeking a vigilant and professional Armed Security Officer to ensure the safety and security of our premises, personnel, and assets. The ideal candidate will possess a strong background in law enforcement, military experience, or security operations, along with excellent conflict management skills. This role requires a responsible individual capable of handling emergency situations with composure and professionalism. The Armed Security Officer will be responsible for monitoring surveillance systems, conducting patrols, and enforcing security protocols to maintain a safe environment.</p><p><b>Duties</b></p><ul><li>Conduct regular patrols of the facility to deter and detect suspicious activity.</li><li>Monitor CCTV and surveillance systems to oversee security footage and identify potential threats.</li><li>Respond promptly to alarms, emergencies, or incidents, providing appropriate action including first aid or CPR if necessary.</li><li>Enforce security policies and procedures to prevent theft, vandalism, or unauthorized access.</li><li>Assist in loss prevention efforts by identifying and addressing security vulnerabilities.</li><li>Maintain detailed incident reports and documentation of daily activities.</li><li>Collaborate with law enforcement agencies during investigations or emergencies.</li><li>Provide excellent conflict management to de-escalate tense situations effectively.</li><li>Ensure all security equipment is operational and report any malfunctions promptly.</li></ul><p><b>Skills</b></p><ul><li>Proven experience in law enforcement, military service, or security roles is highly desirable.</li><li>Strong surveillance skills with familiarity in CCTV operation and monitoring.</li><li>Excellent conflict management and de-escalation abilities.</li><li>Knowledge of loss prevention techniques and security best practices.</li><li>Ability to handle stressful situations calmly and professionally.</li><li>Good physical condition with the ability to stand for extended periods and respond quickly when needed.</li><li>Effective communication skills for reporting incidents clearly and accurately. This position offers an opportunity to serve in a critical role dedicated to maintaining safety and security within our organization while working in a professional environment committed to excellence in security services.</li></ul><p>Pay: $18.00 - $20.00 per hour</p><p>Work Location: In person</p>

Armed Security Officer

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