account coordinator

account executive

admissions manager

ai intern

advertising partnerships ad products internships academic year

Uber

<div>About the Role
 
 
Advertising at Uber means navigating ambiguity, earning trust fast, and solving problems that don't come with a script. As a Partner Manager for our Travel and Financial Services verticals, you aren't just pushing a product; you are building long-term partnerships in a fast-changing environment where performance and client satisfaction are the only metrics that matter.
 
 
This role is high-stakes and grounded in the messy reality of doing big things at scale. You'll lead with impact by connecting major brands to our global user base, but you'll also face the challenge of shifting priorities, complex executions, and the need to make smart decisions with imperfect information. We are looking for someone with an owner mindset who is energized by the pressure of managing a campaign lifecycle from first kick-off to final reporting. If you thrive in a &quot;go-get-it&quot; environment where excellence is the norm and you're ready to help write the playbook rather than just follow one, this is where you'll grow.
 
 
What You'll Do
<ul><li>Partner with our ad sales teams to develop and manage ad partnership strategies that deliver on our partners' needs, business objectives and exceed quarterly growth goals
</li><li>Develop and maintain a strong understanding of clients' marketing goals and challenges and proactively recommend solutions that support them
</li><li>Manage internal and external kick off calls to understand campaign specifications and discuss complex executions
</li><li>Manage the entire campaign lifecycle including creative showcase and best practices
</li><li>Proactively monitor campaign performance to pinpoint, communicate and solve issues
</li><li>Coordinate the launch, management and reporting of campaigns; while proactively communicating updates and setting expectations with all stakeholders
</li><li>Employ critical thinking and creative problem-solving skills to navigate relationships and difficult partner conversations.
</li><li>Uncover opportunities to drive better performance and increased investment (upsell) by delivering data-backed insights and recommendations to our partners
</li><li>Bring your analytical A-game. Develop methodologies to highlight trends and provide meaningful insights to partners during the campaign lifecycle
</li><li>Be the voice of the customer and effectively communicate product limitations and feedback to relevant internal teams
</li><li>Drive initiatives. You will help support the team lead to build best practice playbooks across our Ads team to drive success and efficiency. This involves wearing many hats and jumping in to help your teammates when the needs arise
</li><li>Collaborate effectively across cross-functional internal sales, product, and support teams to include Ad Ops, Insights &amp; Measurement and other relevant parties.
</li></ul>Basic Qualifications
<ul><li>4+ years of full-time experience
</li><li>Experience in end-to-end large customer advertising account management
</li><li>Experience in digital advertising account management and/or sales
</li><li>Understanding of performance and brand marketing media channels, ad products, and core measurement metrics that are relevant to these
</li><li>Bachelor's Degree or equivalent
</li></ul>Preferred Qualifications
<ul><li>Experience managing large-scale ads campaigns and partnering with large, complex advertisers
</li><li>Experience building relationships with key marketing decision makers, brand digital advertising managers and agency partners
</li><li>Ability to flex your analytical skills and utilize data to quantify opportunities and influence decision makers
</li><li>Excellent listening, communication, and organizational skills
</li><li>Excellent negotiation and problem solving skills
</li><li>Speed, resourcefulness, proactivity and a go-getter mentality. You are comfortable working in a fast-paced environment and navigating ambiguity
</li>SQL and other data qualifications a plus 
<li>
</li></ul> 
 
For Chicago, IL-based roles: The base salary range for this role is USD$102,000 per year - USD$113,500 per year. For New York, NY-based roles: The base salary range for this role is USD$113,000 per year - USD$126,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$113,000 per year - USD$126,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered sales bonuses &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.</div>

Partner Manager, Uber Advertising - Travel & Financial Services

Roku

<div>
 Teamwork makes the stream work.
 
 &nbsp;
 
 
 Roku is changing how the world watches TV
 
 
 Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
 
 
 From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
 
 
 &nbsp;
 
 
 About the role
 
 
 The Ad Experiences team is responsible for the intersection of revenue and viewer experience. As an APM, you will help define how users interact with advertising across our ecosystem, whether through mobile apps, web interfaces, or video platforms. You will work on the next generation of native and interactive ad formats that deliver value to advertisers while maintaining a high-quality user experience.
 
 
 This is an early-career role designed for high-potential individuals who are eager to learn the technical complexities of ad tech while developing a keen product sense for consumer-facing features.
 
 
 For New York Only - The estimated annual salary for this position is between $150,000 - $200,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
 
 
 &nbsp;
 
 
 What you'll be doing
 
 <ul>
 <li>
 Feature Execution: Assist in the end-to-end lifecycle of new ad formats, from initial concept and wireframing to technical documentation and launch.
 </li>
 <li>
 Documentation &amp; Specs: Author detailed PRDs (Product Requirement Documents) and user stories that translate business needs into clear, actionable requirements for Engineering and Design teams.
 </li>
 <li>
 Market Research: Conduct competitive analysis and user research to identify emerging trends in interactive advertising, shoppable content, and non-intrusive ad units.
 </li>
 <li>
 Experimentation &amp; Analytics: Partner with Data Science to set up A/B tests. You will monitor performance metrics such as Click-Through Rate (CTR), engagement, and &ldquo;ad fatigue&rdquo; to iterate on existing formats.
 </li>
 <li>
 Cross-Functional Coordination: Serve as a bridge between Sales, Marketing, and Engineering. You will help gather requirements from advertisers and ensure the technical implementation meets those needs without compromising platform performance.
 </li>
 <li>
 Product Quality (QA): Lead the internal &ldquo;dogfooding&rdquo; and QA process for new ad units to ensure they render correctly across different devices and orientations.
 </li>
 </ul>
 
 &nbsp;
 
 
 We're excited if you have
 
 <ul>
 <li>
 Analytical Rigor: Ability to dive into data using SQL or visualization tools (like Tableau/Looker) to find patterns and insights that drive product decisions.
 </li>
 <li>
 Customer Empathy: A strong focus on the user; an ability to advocate for experiences that don&rsquo;t feel &ldquo;interruptive&rdquo; or &ldquo;annoying.&rdquo;
 </li>
 <li>
 Technical Curiosity: While you don&rsquo;t need to be a developer, you should be curious about how the digital ad stack works (e.g., how an ad is requested, served, and tracked).
 </li>
 <li>
 Communication: Strong written and verbal skills&mdash;comfortable presenting a &ldquo;mini-roadmap&rdquo; or a post-launch analysis to stakeholders.
 </li>
 <li>
 Experience: 0&ndash;2 years of experience in product management, digital marketing, or a technical field. Internships or projects in tech/advertising are a plus.
 </li>
 <li>
 Education: Bachelor&rsquo;s degree in a technical or business-related field (Computer Science, Engineering, or similar).
 </li>
 <li>
 Success Metrics (KPIs):
 <ul>
 <li>
 Engagement Rate: How often users interact with the new formats.
 </li>
 <li>
 Ad Quality Score: Maintaining a balance between high revenue and low user churn/complaints.
 </li>
 <li>
 Velocity: On-time delivery of features within the sprint cycle.
 </li>
 <li>
 Advertiser Adoption: The rate at which partners opt into using newly launched &ldquo;interactive&rdquo; units.
 </li>
 </ul>
 </li>
 </ul>
 
 &nbsp;
 
 
 Our Hybrid Work Approach
 
 
 Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
 
 
 &nbsp;
 
 
 Benefits
 
 
 Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
 
 
 &nbsp;
 
 
 Accommodations
 
 
 Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
 
 
 &nbsp;
 
 
 The Roku Culture
 
 
 Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
 
 
 We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
 
 
 To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
 
 
 By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
 
</div>

Associate Product Manager, Ad Experiences

StackAdapt

<div>
 
 StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
 
 
 As a Client Partner, you&rsquo;ll lead StackAdapt&rsquo;s partnership with a portfolio of B2B clients and be responsible for growing and scaling programmatic and martech revenue in your category. Reporting to the Director of Client Partners, you&rsquo;ll use your deep understanding of the digital advertising landscape to help B2B marketers translate their business goals into media strategies powered by StackAdapt&rsquo;s platform.&nbsp;
 
 
 What you&rsquo;ll do:
 
 <ul>
 <li>
 Own the growth of your portfolio of clients by building a robust pipeline of opportunities and renewals, leveraging insights and successful campaigns to expand partnerships.
 </li>
 <li>
 Build deep, consultative partnerships with senior marketers within your client portfolio by aligning StackAdapt solutions to their business objectives.
 </li>
 <li>
 Translate marketing challenges into platform strategies across programmatic, audience targeting, and measurement.
 </li>
 <li>
 Partner cross-functionally with new business AEs, Solutions, Product, and Marketing to deliver high-performing campaigns, seamless client experiences, and revenue growth.
 </li>
 <li>
 Identify and execute upsell and cross-sell opportunities that drive incremental value for clients, and result in account growth.
 </li>
 <li>
 Create narratives showcasing data-driven insights that shape customer strategies, lead to business impact, and reinforce your partnerships.
 </li>
 <li>
 Lead account planning, forecasting, and pipeline management for your portfolio; maintain a strong view of growth potential and client health.
 </li>
 <li>
 Act as a subject matter expert on B2B marketing and emerging ad tech trends; share learnings internally and externally.
 </li>
 <li>
 Represent the voice of the customer internally, informing enhancements to StackAdapt&rsquo;s product, process, and sales motion.
 </li>
 <li>
 Travel occasionally for key client meetings and industry events.
 </li>
 </ul>
 
 What you&rsquo;ll bring:
 
 <ul>
 <li>
 High standards and a proven track record of achieving or exceeding revenue goals in a media, programmatic, or martech environment.
 </li>
 <li>
 Deep understanding of digital media buying, DSPs, and data-driven marketing strategies; B2B experience strongly preferred.
 </li>
 <li>
 Strong analytical and strategic thinking skills; able to connect insights to growth strategies.
 </li>
 <li>
 Excellent communication skills, both written and verbal; ability to influence senior clients in person and on video.
 </li>
 <li>
 Collaborative mindset and comfort working cross-functionally to deliver results.
 </li>
 <li>
 Experience with CRM tools (Salesforce) and disciplined pipeline management.
 </li>
 <li>
 Curiosity, a bias toward action, ownership, and a passion for building long-term client partnerships.
 
 
 </li>
 </ul>
 StackAdapter's Enjoy:
 <ul>
 <li>
 Highly competitive salary
 </li>
 <li>
 Retirement/ 401K/ Pension Savings globally
 </li>
 <li>
 Competitive Paid time off packages including birthday's off!
 </li>
 <li>
 Access to a comprehensive mental health care program
 </li>
 <li>
 Health benefits from day one of employment
 </li>
 <li>
 Work from home reimbursements
 </li>
 <li>
 Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
 </li>
 <li>
 Robust training and onboarding program
 </li>
 <li>
 Coverage and support of personal development initiatives (conferences, courses, books etc)
 </li>
 <li>
 Access to StackAdapt programmatic courses and certifications to support continuous learning
 </li>
 <li>
 An awesome parental leave program
 </li>
 <li>
 A friendly, welcoming, and supportive culture
 </li>
 <li>
 Our social and team events!
 </li>
 </ul>
 
 
 Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.
 
 
 
 StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you&rsquo;re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
 
 &nbsp;
 
 We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.
 
 &nbsp;
 
 About StackAdapt
 
 &nbsp;We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:&nbsp;G2 Top Software for 2026
 
 2026 Best Workplaces&trade; for Young Talent and in Canada by Great Place to Work&reg;
 
 #1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising&nbsp;To learn more about our privacy practices, please see our Privacy Policy.&nbsp;
 
 
</div>

Client Partner, B2B

Association of National Advertisers

<div>About the ANA 
The ANA&rsquo;s (Association of National Advertisers) mission is to drive growth for marketing professionals, brands and businesses, the industry, and humanity. Founded in 1910, the ANA provides leadership that advances marketing excellence and shapes the future of the industry. Our membership includes more than 20,000 brands and 50,000 industry professionals that collectively invest $400 billion in marketing and advertising annually. It consists of U.S. and international companies, including client-side marketers, nonprofits, universities, and marketing solutions providers, which include ad agencies, marketing data science and technology suppliers, law firms, consultants, and vendors. We are obsessed with delighting our members through superior products and services and an unwavering commitment to helping them become more effective marketers, build stronger brands, develop a more productive industry, and benefit humanity through bold leadership and innovation programs. 
 
Location 
New York City 
 
Position Summary 
We are seeking a detail-oriented and reliable Accounts Payable and Payroll Coordinator to join our Finance team. This role reports to the SVP/VP of Accounting &amp; Finance and is responsible for processing vendor invoices, assisting with bi-weekly payroll, and supporting the finance team with routine tasks. The ideal candidate will have strong attention to details, good organizational skills, and experience with both accounts payable and payroll systems. This is a hands-on, transactional role that supports the broader Accounting and HR teams to ensure timely and accurate financial operations. This role plays a critical part in keeping the department running smoothly by ensuring accurate data entry, timely processing, and proper documentation of financial transactions.
 
 
Key Responsibilities: 
 
Accounts Payable:<ul><li>
Review and enter vendor invoices into the accounting system.</li><li>
Ensure proper approvals and account coding for each invoice.</li><li>
Confirm invoice accuracy, including math checks and alignment with agreed terms.</li><li>
Prepare and process weekly payments via check, ACH, or wire.
</li><li>Maintain accurate vendor records and ensure documentation for all transactions is complete and audit ready.</li><li>
Reconcile AP activity and assist with month-end close processes.</li><li>
Support year-end 1099 preparation and submission.
</li></ul>Payroll (bi-weekly):<ul><li>
Prepare and submit payroll for processing via Paychex for approximately 180 employees.
</li><li>Enter and review time, compensation changes, bonuses, deductions, and other payroll adjustments.</li><li>
Coordinate with HR to verify new hires, terminations, and employee updates.</li><li>
Ensure payroll is processed accurately and on time in accordance with company policies and application laws.
</li><li>Maintain payroll records and assist with year-end W-2 review and distribution.
</li><li>Respond to employee inquiries regarding payroll matters.</li></ul>
General Accounting Support:<ul><li>
Maintain organized documentation for both AP and payroll records.
</li><li>Assist with audit requests and other reporting as required.</li><li>
Perform other accounting-related tasks as directed by the finance team.</li></ul>
Skills &amp; Qualifications:<ul><li>
Associate&rsquo;s degree in accounting or a closely related discipline.
</li><li>2-3 years of experience in an accounting support role preferred (accounts payable and/or payroll).
</li><li>Proficiency with accounting systems (e.g., SAGE Intacct) and payroll platforms (e.g. Paychex).</li><li>
Strong excel and data entry skills.</li><li>
Excellent attention to detail and accuracy.</li><li>
Confidentiality and professionalism in handling employee and financial data.</li><li>
Ability to meet deadlines and manage multiple tasks efficiently.
</li></ul>Preferred Attributes:<ul><li>
Willingness to learn and support various tasks as part of a small, collaborative team.</li><li>
Familiarity with 1099 and W-2 processes is a plus, though not required</li><li>
Knowledge of employee benefits, tax laws, and government regulations is a plus.</li></ul>
Salary and Total Rewards Package 
Starting pay range: $65,000 to $75,000, based on relevant experience and qualifications. 
 
Comprehensive health and wellness benefits, 401k with company match, flexible scheduling, generous paid time off program, casual dress code, incentives, and rewards. 
 
To Apply 
If your skills, experience, and enthusiasm align with the requirements and responsibilities of this position, please forward your resume with a cover letter and salary requirements to careers@ana.net. Note: only applicants who include salary requirements will be considered.
15tykw2R7b</div>

Accounts Payable and Payroll Specialist

GrapevineAI

<div>Grapevine is now a part of New Engen. Please apply for this position via our updated job posting. 
 
This is an on-site role in New York, NY for immediate hire. Open to Senior candidates as well.
What is Your Role?
As a Creative Strategy Analyst, you are responsible for managing the campaign direction for multiple, high priority, clients. You plan (ideate) and prepare (brief writing) compelling visual and written content end to end with a polished finish. Your creative and content enhances our clients&rsquo; paid media performance (Meta, TikTok, YouTube, and more) with measurable results across a portfolio of brands. You come packed with ideas for net new campaigns, as well as optimization ideas to help improve performance.
As an individual, you love products and are passionate about consumer brands, particularly in the realm of wellness, beauty, pet care, apparel, and CPG. You have a keen sense of what consumers are looking for, and know how to deliver a point with a punch. You bring excitement, genuine curiosity, and a product-testing mentality. You think big and can distill dense information into singular, important ideas that are easily digestible for audiences.
Your work will include all aspects of planning visual whitelisted content that will appear in ad campaigns before millions of viewers. You will prepare engaging creative briefs that guide designers into executing compelling videos and static ads related to the brands you already love. You will carefully create actionable creative briefs in a manner that is on tone with brand guidelines, while maintaining an authentic and trustworthy voice. A born communicator, your collaboration skills are as sharp as your attention to detail.
Key Responsibilities For This Role:
This role is perfect for someone who is highly strategic, consumer-obsessed, and passionate about producing effective content that sells. A creative mindset is a must and applicants should know what makes a winning ad for clients across a breadth of industries.
This role is responsible for end-to-end ownership of creative and content performance. Main tasks include, but are not limited to:<ul><li>
Ideation and development of needle-moving creative &amp; content that speaks to a brand&rsquo;s needs via market research and content analysis</li><li>
Understanding and driving business goals, including performance revenue, while constantly innovating new creative &amp; content types</li><li>
Brief preparation for content creators (audio, video, and photographic) that includes creating scripts, hooks, and shot lists for static and video content with high aesthetic standards</li><li>
Brief preparation for writers (written) that ensures delivery of compelling and direct-response optimized advertorials</li><li>
Post-production brief preparation for internal editing teams using raw visual assets and visual storyboards that guide the look of the final video and static creatives</li><li>
Creation of snappy and compelling ad text overlay</li><li>
Using analytics (CPA, ROAS, CTR, CVR, etc.) to optimize creative &amp; content to improve performance of campaigns post-launch. This includes helping ideate on new creative iterations and optimizing advertorial landing pages hosted on Grapevine&rsquo;s publisher sites to increase conversion</li><li>
Cross functional collaboration with the Brand Success and Graphic Design teams in a supportive capacity</li></ul>
What You'll Bring:
Content: Execution Expert<ul><li>
Bachelor&rsquo;s degree or equivalent experience</li><li>
1-3 years experience in creative strategy across visual advertising (video and photo) in the DTC/ecomm space</li><li>
Experience with video content: storyboarding, call-to-actions, hooks</li><li>
Experience with image editing software (e.g. Figma, Canva)</li><li>
Experience with video editing software (e.g. CapCut, Adobe Premiere)</li><li>
Experience working in a task management platform (e.g. Asana, Monday) is strongly preferred</li></ul>
Business Ownership: Goal Crusher<ul><li>
Business savvy: you get the market, trends, competitive forces, content, and technology</li><li>
Entrepreneurial mindset: you thrive in a place where change, ambiguity and action orientation are the norms. You work with speed and efficiency.</li><li>
Builder: a blank canvases excite you; you enjoy the process of making something and iterating it into a winning concept</li></ul>
Organization &amp; Communication: Exceptional Focus<ul><li>
Project-management: organized, proactive, disciplined, detail-oriented, and relentless in getting things done with the ability to successfully manage multiple projects/deadlines simultaneously in a fast-paced environment</li><li>
Impeccable communication: you can distill and convey information in a compelling manner and have exceptional visual and written skills with a strong attention to detail</li></ul>
Team work: Develops Others<ul><li>
Highly collaborative: you possess the ability to build strong relationships with internal and external stakeholders with a positive attitude and enthusiastic mindset</li><li>
Fun: take your work seriously but never yourself, you&rsquo;re able to laugh and play while at work</li></ul>
Benefits:<ul><li>
Competitive salary with bonus</li><li>
100% Medical, Dental, and Vision personal coverage</li><li>
401(K) with Match</li><li>
Regular team events and offsites</li><li>
Collaborative, innovative creative team</li><li>
Accelerated growth opportunities</li><li>
Generous PTO</li></ul>
lBTu0PDJsE</div>

Creative Strategy Analyst

WGSN

<div>
 
 The role
 
 
 
 We're looking for a strong
 
 Client Services Executive
 
 to join our NAM team and become an integral part of our Client Services function.
 
 
 
 This is an office-based role out of our New York or LA office.
 
 
 
 
 Salary range - $57,388.00 - $70,000.00
 
 
 
 
 Working at WGSN
 
 
 
 
 Together, we create tomorrow
 
 
 
 A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow.
 
 
 WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.
 
 
 
 Role Overview
 
 
 We are looking for a Client Services Administrator to be responsible for providing outstanding administrative and operational support to the WGSN Client Services, North America team. This role will be reporting to the Manager of Client Services, North America and will play a vital role in improving efficiency, client engagement and driving retention across the WGSN NAM portfolio.
 
 
 
 The team
 
 
 
 We have a high performing team who are diverse and based all over the US. The Client Success team works within the North American sales team. The team has worked incredibly hard over the past year to achieve outstanding results. They are true winners!
 
 
 You will be joining this integral team where support, learning and team spirit will allow you to settle comfortably into the role.
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Service a portfolio of Strategic and Enterprise partnerships for WGSN NAM, managing risk, identifying growth opportunities, create service account plans and perform educational sessions for retention purposes
 </li>
 <li>
 Exceed the expectations of our clients by showing best in class service and implement best practices to drive engagement for retention purposes
 </li>
 <li>
 Ensure monthly and quarterly KPIs are met in line with the business&rsquo;s retention rate
 </li>
 <li>
 Form a partnership with the Strategic Account Managers to anticipate risk, create mitigations and growth strategies for retention and reinforce the business&rsquo;s value proposition among set of users and accounts
 </li>
 <li>
 Resolve client issues on a case-by-case basis and proactively follow-up with clients to ensure needs are met within 24 hours
 </li>
 <li>
 Be proactive on client needs by staying up-to-date on all WGSN products and services and be a leader within your team on product knowledge
 </li>
 <li>
 Liaise with our product and technology departments on user testing of new products and enhancements; provide customer feedback to internal teams/stakeholders by different means
 </li>
 <li>
 Proactively engage with subscribers to demonstrate the value of WGSN&rsquo;s products and services, provide support that maximise our client&rsquo;s return on investment by way of: educational sessions, outgoing calls, customized outreach based on client needs and conduct weekly/monthly usage monitoring to create risk mitigation strategies to ensure retention goals are met
 </li>
 <li>
 Responsible for the adoption of WGSN&rsquo;s tool within NAM client base
 </li>
 <li>
 Puts forth new ideas for engagement, strategizes on creative ways for outgoing client communication and daily upkeep of internal records and communication via CRM tools
 </li>
 <li>
 Identify improvements to current processes that improve client services&rsquo; ability to provide outstanding client support
 </li>
 <li>
 Coach peers proactively in the NAM CS department to create skill lift that drive client growth/retention and contribute to overall team success; act as a team leader
 </li>
 <li>
 Tight time scales as needed
 
 
 
 
 
 </li>
 </ul>
 
 This list is not exhaustive and there may be other activities you are required to deliver.
 
 
 
 
 Skills, Experience &amp; Qualifications Required
 
 
 
 <ul>
 <li>
 At least 2 years of experience in a Client Success role
 </li>
 <li>
 Confident communicating with C-Suite executives
 </li>
 <li>
 Must have experience with Salesforce and Google Suite
 </li>
 <li>
 Applies understanding of how Client Success reinforces value and growth through the delivery of an exceptional service and engagement; is service-focused
 </li>
 <li>
 Strong attention to detail, excellent presentation and organizational skills required
 </li>
 <li>
 Exceptional communication and collaboration with the ability to work within a diverse client base to ensure best practices are applied with a high standard in line with business SLA&rsquo;s
 </li>
 <li>
 Understanding of the product design cycle, exposure to retail, lifestyle trends or creative industries is strongly desirable
 </li>
 <li>
 Excellent interpersonal skills, adaptability, positive attitude, ability to go the extra mile &amp; professionalism
 </li>
 <li>
 Understanding of the design cycle, exposure to retail, lifestyle trends or creative industries is needed
 
 
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 Our
 
 benefits and wellbeing
 
 package offers flexible benefits you can tailor to your own personal needs, including:
 
 
 
 <ul>
 <li>
 Paid Time Off &ndash; 15 days of vacation per year with an additional day for each year of service up to 20 days. WGSN also observes the 12 Federal holidays. We also offer 6 weeks of paid Parental Leave
 </li>
 <li>
 401(k) Retirement Savings Plan &ndash; allows employees to save and invest for their own retirement on a tax deferred basis. WGSN matches 50% of the first 6% contributed by employees
 </li>
 <li>
 Dental and Vision plans with MetLife
 </li>
 <li>
 Health Care with Anthem &amp; Blue Cross Blue Shield
 </li>
 <li>
 Life Insurance, AD&amp;D, Short and Long-Term Disability - all eligible employees receive coverage at no cost through Metlife
 </li>
 <li>
 Mental Health &ndash; WGSN provides many ways for employees to access mental health care including an Employee Assistance Program and inpatient, outpatient and virtual care if enrolled in an Anthem medical plan. Our EAP is available to all permanent staff, regardless of if you elect benefits
 
 
 
 
 
 </li>
 </ul>
 
 More About WGSN
 
 
 WGSN is the global authority on consumer trend forecasting.
 
 
 We help brands around the world create the right products at the right time for tomorrow&rsquo;s consumer.
 
 
 
 Our values
 
 
 
 
 We Are Everywhere
 
 
 
 The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere.
 
 
 
 We Are Future Focused
 
 
 
 We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow.
 
 
 
 We Are Rigorous
 
 
 
 We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do.
 
 
 
 Our culture
 
 
 
 An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives &amp; reflect the global audience we work with.
 
 
 
 Inclusive workforce
 
 
 
 We are committed to supporting the
 
 environment and sustainability
 
 , including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.
 
 
 
 Recognising great performance
 
 is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.
 
 
 We offer a
 
 flexible working environment
 
 with a wide range of flexible, hybrid and agile working arrangements. Conversations about flexible working have always been&mdash;and will continue to be&mdash;actively encouraged here, but we do not offer full remote working.
 
 
 We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require
 
 any reasonable adjustments
 
 that would make you more comfortable during the process, please let us know so that we can do our best to support you.
 
 
 
 
 A Note for Applicants
 
 
 
 
 
 We use AI to help our team screen applications and identify candidates whose skills and experience match the role. This technology removes personal information to promote a fair and unbiased process. We believe this tool helps us find the best talent while maintaining transparency and fairness.
 
 
 
 
 
 A Note for Recruiters
 
 
 
 
 
 Thank you so much for your interest in working with us at WGSN! Our internal Talent Acquisition team takes care of all our recruitment efforts. When we need some extra help, we partner with agencies on our Preferred Supplier List (PSL) that truly understand our business, culture and ways of working together. Since we focus on these established partnerships, we&rsquo;re unable to respond to unsolicited contacts or CVs from outside our PSL. But don&rsquo;t worry! If we decide to explore new partnerships, we&rsquo;ll be sure to reach out.
 
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Client Success Executive

LTIMindtree

<div>Role description 
We are seeking a Department Coordinator to support multiple department function and leads. The role requires someone with integrity a desire to be a righthand to forge professional partnerships with dynamic executives&rsquo; teams. Our ideal candidate is upbeat flexible poised as well as confident when working with clients&rsquo; senior leaders and coworkers in a professional approachable and positive manner. The ability to multitask effectively is a must 


Your Day-to-day
<ul>
<li>Coordinate high level meetings and events for the New York office and other locations as needed including scheduling agenda preparation gathering and coordinating presentation assets logistics space planning and catering for both internal and external meetings</li>
<li>Attend meetings as required to distribute agendas capture accurate meeting minutes and document action items</li>
<li>Track action items follow-ups and deadlines proactively recommend next steps to ensure timely completion</li>
<li>Oversee and manage organization wide communications through designated Slack channels and email distribution lists</li>
<li>Serve as the primary point of contact for department specific coordination including conference room reservations Mission Gratitude initiatives and birthday shoutouts</li>
<li>Partner closely with Department Executive Assistants and other administrative professionals to support cross functional initiatives</li>
<li>Conduct research on specialized or ad hoc topics to support departmental and organizational needs</li>
<li>Build and maintain an internal network of Executive Assistants Coordinators Facilities and other key stakeholders</li>
<li>Identify opportunities to improve administrative processes communication workflows and meeting efficiency</li>
<li>Copy scan file track and maintain business documents and communications with a high degree of accuracy and confidentiality</li>
<li>Perform additional duties and responsibilities as assigned</li></ul> 


Qualifications

What you bring to the team

You have
<ul>
<li>Bachelor&rsquo;s degree or equivalent training and experience</li>
<li>Technically savvy with 3 years administrative experience</li>
<li>Experience working with teams focusing on creative and production</li>
<li>Proficient in Gmail other Google products and Microsoft Office suite</li>
<li>Highly organized self-starter with ability to prioritize multiple tasks at once</li>
<li>Strong analytical and interpersonal skills that thrives in a fast-paced team setting</li>
<li>Skilled in working in both a team environment as well as independently</li></ul> 


You might also have
<ul>
<li>Experience and good understanding of the digital TV and dotcom world</li>
<li>Interest in brand and partnership growth marketing</li>
<li>Experience in media entertainment or production environment</li>
</ul> 
Skills 
Mandatory Skills : Administrative exp, MS Suite, coordination, catering meetings 
Benefits 
Compensation range: $35,000.00 to $38,000.00 per year 
About LTM 
LTM is an AI-centric global technology services company and the Business Creativity partner to the world&rsquo;s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI &mdash; enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM &mdash; a Larsen &amp; Toubro company &mdash; owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/</div>

Office Administrator / Department Coordinator

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