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Weill Cornell Medicine

<div><p>Title: Senior Administrative Specialist
</p><p>Location: Upper East Side
</p><p>Org Unit: MCC Laboratories</p>
<p>Work Days:</p>
<p>Weekly Hours: 24.50</p>
<p>Exemption Status: Non-Exempt</p>
<p>Salary Range: $38.19 - $45.55
</p><ul><li>As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices</li></ul>
<div><div><div><h2 class="jobSectionHeader"><b>
Position Summary</b></h2>
</div><div><p>
Under guidance, provides senior level executive support to senior staff within the department.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2>
</div><ul><li>Ensures the smooth functioning of the executive office. Implements and monitors office systems to improve efficiency.
</li><li>Serves as a confidential secretary, handles situations of highly confidential and/or sensitive nature on a daily basis.
</li><li>Coordinates calendars and schedules appointments and meetings. Prioritizes requests for meetings and coordinates the necessary arrangements for meetings.
</li><li>Coordinates projects relating to items such as regulatory issues, educational activities, philanthropic activities, fundraising efforts and program development.
</li><li>May develop, maintain and/or disseminate departmental or functional specific policies and procedures. May also be responsible for maintaining a departmental standard operating procedures (SOP) manual if available.
</li><li>Responsible for travel and conference arrangements. Organizes itinerary, makes appropriate reservations for travel and accommodations.
</li><li>Initiates and prepares written correspondence as needed and based on functional needs.
</li><li>Responsible for procurement activities related to goods, services, and/or equipment as needed.
</li><li>Responsible for disbursement/reimbursement activities as needed.
</li><li>Assists with responsibilities associated with professional organizations and external advisory boards and committees, which may include membership renewals, professional certifications, and journal renewals.
</li><li>Records and distributes meeting minutes. Provides follow up on action items identified during meetings.
</li><li>Answers phones, responds to inquiries and triages calls to appropriate personnel.
</li><li>Assists with special projects as directed.
</li></ul></div><div><div><h2 class="jobSectionHeader"><b>Education</b></h2>
</div><ul><li>High School Diploma
</li></ul></div><div><div><h2 class="jobSectionHeader"><b>Experience</b></h2>
</div><div><p>
Bachelor's degree is preferred.</p>
<p>Approximately 5 years of experience as an executive assistant working for a high-level senior physician or executive</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Knowledge, Skills and Abilities</b></h2>
</div><ul><li>Demonstrated strong communication and interpersonal skills; demonstrated ability to interact with multiple constituencies and exercise &quot;people skills&quot;.
</li><li>Demonstrates ability to exercise standards of professionalism, including appearance, presentation and demeanor.
</li><li>Demonstrated proficiency with MS Office Suite and database applications.
</li><li>Excellent communication skills (both verbal and written).
</li></ul></div><div><div><h2 class="jobSectionHeader"><b>Licenses and Certifications</b></h2>
</div></div><div><div><h2 class="jobSectionHeader"><b>Working Conditions/Physical Demands</b></h2>
</div><div>Standard office work</div></div></div><br>
<p></p>
<p>Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of &ldquo;any person, any study.&rdquo; No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual&rsquo;s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.</p>
<p>Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans&rsquo; Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.</p></div><p></p>

Senior Administrative Specialist

VERVE GROUP

<div><div><p><b>Who We Are
</b></p><p>Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers&ndash;no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve's solutions are trusted by more than 90 of the United States' top 100 advertisers, 4,000 publishers globally, and the world's top demand-side platforms. Learn more at verve.com.</p></div><p><br>
Verve For Advertisers is a technology company that empowers brands and agencies to connect moments of discovery and drive measurable outcomes across screens.</p>
<p>
As part of Verve, we've unified the company's demand-side offering, bringing together the largest on-site search intent dataset outside of walled gardens, direct SDK integrations with top apps, alongside data partnerships with 3M+ websites and LLMs. Our technology captures both what consumers do and why they do it, delivering high-fidelity audiences, insights, and activation across premium omnichannel inventory.</p>
<p>
We are looking for an Account Strategy Director to join our growing team. This person will drive the growth and retention of a defined set of high-value Priority Accounts, owning the full account strategy across the sales cycle and partnering closely with Sales, Client Service, Sight, and Strategy to deliver clear, actionable plans that move client business forward. The ideal candidate translates VFA's first-party search data and zero-party (polling) data into strategic recommendations, helping clients understand consumer behavior, identify opportunities, and unlock growth. This is a high-impact role for someone who is proactive, organized, and motivated by building senior client relationships and positioning VFA as a long-term strategic partner.</p>
<p><b>
Responsibilities include</b></p>
<ul>
<li>Own the strategy and growth plan for a portfolio of Priority Accounts, with a focus on retention, expansion, and long-term value</li>
<li>Lead account planning by defining client goals, identifying opportunities, and building clear, actionable plans to drive revenue</li>
<li>Partner closely with Sales to prioritize opportunities, align on strategy, and ensure a clear path to achieving client goals</li>
<li>Work with Sight and Strategy to translate first-party search and zero-party data into insights, narratives, and recommendations across the sales cycle</li>
<li>Lead the market intelligence narrative in QBRs and ongoing client conversations, bringing forward trends, insights, and clear strategic recommendations</li>
<li>Build and maintain senior-level relationships across client and agency teams</li>
<li>Identify opportunities to expand across channels, products, and data solutions within VFA</li>
<li>Drive alignment across internal teams to ensure work is prioritized and focused on the highest-impact opportunities</li>
<li>Proactively identify gaps, risks, and opportunities within accounts and take action to address them</li>
</ul>
<p><b>Here are a few indicators that you're the right person</b></p><br>
<ul>
<li>You're a strategic thinker who knows how to connect data to real business outcomes</li>
<li>You're comfortable leading conversations with senior stakeholders and know how to push beyond surface-level insights to uncover what actually matters to the client</li>
<li>You're proactive, organized, and accountable &mdash; you don't wait for direction, and you know how to move work forward across teams</li>
<li>You're equally strong in the details and the big picture</li>
<li>You're motivated by driving measurable growth across your accounts</li>
</ul>
<p><b>Requirements</b></p>
<ul>
<li>4+ years of experience in digital media, programmatic advertising, or data-driven marketing</li>
<li>Strong strategic and analytical skills, with the ability to turn data into clear business recommendations</li>
<li>Experience owning or supporting high-value client relationships, including senior stakeholder engagement</li>
<li>Proven ability to drive account growth and identify new revenue opportunities</li>
<li>Strong communication and presentation skills, with confidence presenting to senior audiences</li>
<li>Ability to manage multiple stakeholders and workstreams in a fast-paced, collaborative environment</li>
<li>Deep understanding of the programmatic and digital media landscape</li>
</ul>
<p><b>Some company benefits include</b></p>
<ul>
<li>Competitive salary</li>
<li>Health, dental, and vision insurance, plus mental health resources</li>
<li>401(k) match and generous PTO</li>
<li>Hybrid work environment (NYC office)</li>
<li>Free lunch for onsite team members in NYC</li>
<li>Volunteer Opportunities</li>
<li>Opportunities for professional development in a high-growth ad tech company</li>
</ul>
<p><b>Greater NY-area Residents: We currently have a hybrid remote work policy. All Verve For Advertisers employees living within a 90-minute (one way) commute of our NYC office are expected to be in the office three days per week.</b></p>
<p>
We're open to allowing the right person to learn our industry on the job. We welcome diversity and non-traditional paths into all of our roles. We believe in hiring the right person as opposed to the right combination of keywords.<br>
<br>
<b>Communications regarding your application will only come from @jungroup.com or @verve.com email addresses.</b></p><div><p>
Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.<br>
<br>
If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Verve processes your personal information and how you can exercise your rights.<br>
If you are located in the EU or UK visit our privacy policy to understand how Verve processes your personal information and how you can exercise your rights.</p></div></div>

Account Strategy Director

<div><p>ECI has an exciting opportunity for an experienced Senior Product Manager to join our team. In this role, you will play a crucial leadership &amp; contributor role in ensuring client satisfaction, driving Digital project sales, and overseeing and optimizing the complete execution of offshore delivery. You'll introduce clients to ECI's digital capabilities during pre-sales activities, help win deals, transition them into projects, and ensure their success through ongoing oversight and communication between clients, cross-department collaboration with other teams at ECI, and the offshore delivery team.</p>
<p><b>
This is a hybrid role for candidates based in a commutable distance to New York, NY; 3 days in office, 2 remote.</b></p>
<p><b>
 </b><b>What you will do:</b></p>
<ul>
<li>Collaborate with the Sales team to identify sales-qualified leads and conduct pre-discovery meetings to understand their business and project needs.</li>
<li>Provide feedback and set expectations with the Sales team regarding opportunities and sales-qualified leads, good fit Digital project scopes.</li>
<li>Convert pre-discovery insights and requirements into proposals, working with offshore delivery leads, SMEs, and the Director of Product Management, Digital Services to refine and align proposals.</li>
<li>Optimize proposals through estimate reviews and requirement clarification with offshore delivery leads and architects.</li>
<li>Pitch proposals to prospective client stakeholders, highlighting ECI's digital value propositions as well as describing the scope of the engagement. Then gathering feedback and aligning with the client &amp; offshore delivery team with the goal of providing a Statement of Work (SOW) for proposed project work.</li>
<li>Plan project kickoffs with offshore delivery leads, coordinating &amp; providing input on resource staffing and assisting in formulating project execution plans.</li>
<li>Ensure successful project execution, maintain a positive client experience and account management, and act as a liaison between clients and the offshore delivery team.</li>
<li>Identify upsell opportunities within existing accounts and build upon existing client relationships to identify additional digital transformation needs.</li>
<li>Maximize funnel conversion between project phases (Discovery, Design, Implementation, Support &amp; Maintenance).</li>
<li>Ensure the renewal of existing support and maintenance accounts.</li>
<li>Act as a subject matter expert on cloud (AWS &amp; Azure), data applications &amp; pipelines, application development, and AI solutions, providing consultative resources to clients and internal ECI team members.</li>
<li>
<div>Expected to confidently engage with technical client stakeholders and architects, providing well-supported recommendations backed by clear, structured approaches and evidence.</div>
</li><li>Assist in hiring new Product Owners and/or offshore technical resources.</li>
<li>Collaborate and contribute to department-level strategy and KPIs with the Director of Product Management, Digital Services.</li>
<li>Collaborate with offshore leads on delivery processes and optimization.</li>
<li>Conduct weekly, monthly, and quarterly update and status meetings with clients as needed.</li>
<li>Be prepared to conduct status updates with offshore project teams ad hoc and contribute to project work as necessary.</li>
<li>Define requirements for project releases and iterations by writing PRDs, assisting in writing user stories and acceptance criteria, and applying agile methodologies.</li>
<li>Attend workshops, take certifications, and advance knowledge across project domain types.</li>
<li>May be expected to travel to conferences, client offices, or NYC headquarters.</li>
</ul>
<p><b>Education and Experience</b></p>
<ul>
<li>Bachelor's Degree in Computer Science, Information Technology, Business Administration, or a related field.</li>
<li>Experience: Minimum of 5-7 years in project management, consulting, product management, or a related field.</li>
<li>Proven experience in cloud technologies (AWS &amp; Azure), data applications &amp; pipelines, application development, and AI solutions.</li>
<li>Consulting experience is a major plus as we interface with many clients in advisory way.</li>
</ul>
<p><b>SKILLS AND COMPETENCIES</b></p>
<ul>
<li>Technical Expertise: Strong understanding of cloud platforms (AWS &amp; Azure), proficiency in third party SaaS, data applications/tools/services, data pipeline architecture, custom application development, and AI solutions.</li>
<li>For all areas mentioned, strong understanding of their use cases, common application architecture &amp; systems design, functional &amp; technical requirements, and project implementation plans.</li>
<li>Project Management: Experience with agile methodologies and writing PRDs, user stories, and acceptance criteria. Ability to plan, execute, and manage projects from discovery to support &amp; maintenance phases.</li>
<li>Sales and Business Development: Ability to work with sales-qualified leads through the requirement gathering phase and convert them into actionable proposals. Experience in pitching proposals and presenting value propositions to clients.</li>
<li>Collaboration and Communication: Excellent communication skills to liaise between clients and offshore delivery teams. Ability to collaborate with sales teams, offshore leads, architects, and SMEs.</li>
<li>Leadership and Strategy: Strong leadership skills to assist in hiring and managing project teams. Ability to contribute to department-level strategy and KPIs.</li>
<li>Client Relationship Management: Experience in building and maintaining client relationships. Ability to identify upsell opportunities and ensure the renewal of support and maintenance accounts.</li>
<li>Strong research capabilities: Ability to work autonomously and collaboratively to research new technologies &amp; learn quickly.</li></ul><br>
<p></p>
<p><b>
PREFERRED CERTIFICATIONS</b></p>
<ul>
<li>Project Management Professional (PMP) or equivalent</li>
<li>Certified ScrumMaster (CSM) or equivalent</li>
<li>AWS Certified Solutions Architect or Microsoft Certified: Azure Solutions Architect Expert</li>
<li>Previous work with financial services firms (PE, Hedge Funds, Investment Banking, etc.)</li>
<li>Experience working with MSPs and/or MSSPs and understanding types of service.</li>
<li>Experience working with cybersecurity, GRC, and/or networking setup.</li>
</ul>
<p><b>PERSONAL ATTRIBUTES</b></p>
<ul>
<li>Problem-Solving: Strong analytical and problem-solving skills.</li>
<li>Adaptability: Ability to adapt to changing client needs and project requirements.</li>
<li>Detail-Oriented: Attention to detail in project planning and execution.</li>
<li>Self-sufficient: Ability to work autonomously and drive tasks forward</li>
</ul>
<p><b>ECI&rsquo;s culture is all about connection - </b>connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and the range for this role is a maximum of $145,000 annually with flexible PTO, health benefit eligibility the first of the month, life insurance, pet insurance, 401K and so much more! If you believe you&rsquo;d be a great fit and are ready for your best job eve<b>r, we&rsquo;d like to hear from you!!</b></p><br>
<p></p>
<p><b>
Love Your Job, Share Your Technology Passion, Create Your Future Here!</b></p>
<p><b>
 </b>#LI-Hybrid</p><p></p><p><br>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Senior Product Manager

Fever

<div>
 Hey there!
 <br/>
 <br/>
 We&rsquo;re Fever, the world&rsquo;s leading tech platform for culture and live entertainment.
 <br/>
 <br/>
 Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we&rsquo;re revolutionizing the way people engage with live entertainment.
 <br/>
 <br/>
 Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
 <br/>
 <br/>
 Our results? We&rsquo;ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
 <br/>
 <br/>
 To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
 <br/>
 <br/>
 Ready to be part of the experience?
 <br/>
 <br/>
 Now, let&rsquo;s discuss this role and what you will do to help achieve Fever&rsquo;s mission.
 <br/>
 <br/>
 <strong>
  Meet the Team
  <br/>
  <br/>
 </strong>
 Secret Media Network is a digital media group focused on recommending perfect plans, discovering great places, sharing things to do and relevant breaking news in different cities around the world. Our family is composed of Secret London, Secret Chicago, Secret LA, Secret NYC, Secret Atlanta, Secret Miami, Secret Toronto, Lisboa Secreta, Paris Secret, Madrid Secreto, Barcelona Secreta, and more!
 <br/>
 <br/>
 <strong>
  The Role
  <br/>
  <br/>
 </strong>
 You will serve as the Editor for Secret NYC, reporting directly to the Managing Editor for the region. In this role, your responsibilities will include:
 <br/>
 <br/>
 <ul>
  <li>
   Finding brilliant stories and generating lots of content ideas (not just articles!) for the NYC market
  </li>
  <li>
   Writing engaging, accurate and informative articles, at pace, about those topics
  </li>
  <li>
   Monitor all site content, including daily news, features, and local reporting
  </li>
  <li>
   Have a strong grasp of the city culture and things to do in NYC
  </li>
  <li>
   Manage an editorial calendar with colleagues that incorporates news, reviews, and local city content including planning for longer lead functions, trending stories, and campaigns.
  </li>
  <li>
   Occasional appearances across Reels, TikTok, consumer-facing videos and other brand mediums.
  </li>
  <li>
   Oversee the creation and strategy of Twitter, Facebook, Instagram, TikTok, and Secret NYC newsletters, keeping in line with SMN standards.
  </li>
  <li>
   Make sure all site copy and headlines are proofread, meeting our editorial standards and style guide.
  </li>
  <li>
   Make sure all posts are SEO friendly
  </li>
  <li>
   Conduct keyword research to track performance as well as identify new content opportunities
  </li>
  <li>
   Manage a small but growing team of enthusiastic local writers, video producers, and social media creatives
  </li>
  <li>
   Liaise with the Secret NYC team and regional Managing Editor to share weekly feedback, best practices, and share strategic input from NY
  </li>
  <li>
   Analyze said metrics and content performance, gleaning insights and applying learnings to better inform future content
  </li>
  <li>
   Work with other colleagues, teams and departments to create strategic content opportunities
  </li>
  <li>
   Track openings and develop sources including PR reps, restaurateurs, local venues and event spaces, and alternate sources for coverage as needed
  </li>
  <li>
   Assist in promotional efforts and collaborations in NYC when necessary
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who You Are:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You have 3+ years experience working for a newsroom, content agency, creative agency, or digital media property.
  </li>
  <li>
   You have a proficient level of English. A second language is a plus for us, but not necessary.
  </li>
  <li>
   You have a deep passion for journalism, social media, and digital marketing.
  </li>
  <li>
   You can demonstrate your ability to adapt to the ever-changing and fast-moving world of a digital startup business.
  </li>
  <li>
   You have a strong attention to detail, are a critical-thinker and a problem-solver.
  </li>
  <li>
   You&rsquo;re a leader who&rsquo;s comfortable managing a team, and supporting them to help achieve their goals.
  </li>
  <li>
   Photo sourcing skills are a plus
  </li>
  <li>
   An understanding of basic SEO best practices and keyword targeting. Experience writing search-optimized copy is a big plus
  </li>
  <li>
   Hands-on knowledge and understanding of the current social media landscape.
  </li>
  <li>
   An avid consumer of platforms such as Instagram, TikTok, YouTube, Facebook, Twitter&hellip;or whatever&rsquo;s next!
  </li>
  <li>
   You have a strong understanding of digital media trends, with a good feel for what makes content popular online. You regularly stay up-to-date with digital technology trends and emerging patterns in media.
  </li>
  <li>
   You&rsquo;re comfortable identifying and tracking relevant community KPIs, and drawing conclusions from data.
  </li>
  <li>
   Willingness to learn video content creation for social media is key
  </li>
  <li>
   Expertise with Wordpress &amp; Canva or similar edition softwares.
  </li>
  <li>
   If you have an insatiable curiosity and love for NYC, and sharing that passion for New York with the world&hellip;we want you!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why You&acute;ll Love it Here:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Attractive compensation package consisting of base salary between $85,000 - $90,000 and the potential to earn a significant bonus for top performance.
  </li>
  <li>
   Opportunity to have a real impact in a high-growth global category leader, and help shape the media landscape in the U.S.
  </li>
  <li>
   40% discount on all Fever events and experiences
  </li>
  <li>
   Work from home one day per week (Wednesday or Friday)
  </li>
  <li>
   Responsibility from day one and professional and personal growth
  </li>
  <li>
   Great work environment with a young, international team of talented people
  </li>
  <li>
   Health and Dental Insurance
  </li>
  <li>
   Gympass membership
  </li>
  <li>
   401K enrollment
   <br/>
   <br/>
  </li>
 </ul>
 Thank you for considering joining Fever. We cannot wait to learn more about you!
 <br/>
 <br/>
 If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
 <br/>
 <br/>
 Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
 <br/>
 <br/>
 If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
 <br/>
 <br/>
 If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
 <br/>
 <br/>
</div>


Editor (NYC)

NYC Health + Hospitals

<div><div><div><h2 class="jobSectionHeader"><b>About NYC Health + Hospitals</b></h2><div><br>
<div><div>
</div><p>NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city&rsquo;s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.</p><p>
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Shifts</b></h2><div><br>
<div><div>
</div><p><b>9:00 A.M &ndash; 5:00 P.M</b></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2><div><br>
<div><div>
</div><p><b>Purpose of Functional Assignment:</b></p><p>
Under supervision, provides Level 1 support for NYC Health + Hospitals. Focuses on delivering timely and effective assistance to end-users emphasizing developing strong communication, problem-solving, and customer service skills, while gaining foundational knowledge of IT best practices within a healthcare setting. Monitors and answers phone calls, live chat interactions, email messages, service portal support, and auto-triggered request queues during their assigned tour (I, II or III). Provides real-time Service Desk coverage to meet service level requirements and exceed end-user expectations.</p><p><b>
Examples of Typical Tasks:</b></p><p>
1. Assists in receiving, prioritizing, documenting, and resolving Level 1 Interactions, Incidents, Service Requests (Tasks/Catalogs), and Work Order tickets under guidance.</p><p>
2. Maintains detailed and standardized documentation within all tickets to enable seamless collaboration and knowledge transfer across the team.</p><p>
3. Provides Level 1 support to end-users, striving to resolve issues at the first point of contact with mentorship from senior team members.</p><p>
4. Serves as a single point of contact for users regarding Service Desk activities, including Interactions, Incidents, Service Requests (Tasks / Catalogs), and Work Orders.</p><p>
5. Triages, tracks, and monitors tickets, ensuring accurate transfers and escalations, adhering to Service Level Agreements (SLAs).</p><p>
6. Assists in providing support for application-related issues and requests.</p><p>
7. Contributes in providing a positive customer experience by meeting expectations and building trust in resolution processes.</p><p>
8. Contributes to the ongoing improvement of the Service Desk processes and procedures.</p><p>
9. Develops and maintain technical knowledge on all IT technologies.</p><p>
10. Performs duties that may be primarily remote, and may need to report to the office with a 48-hour notice for operational needs, and/or training purposes. Works flexibly across various locations and shifts as required by operational needs.</p><p>
11. Participates in special projects as assigned and perform other duties as required.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><div><br>
<div><div>
</div><p>Assignment Qualification Requirements:<br>
1. Bachelor&rsquo;s degree from an accredited college or university in Industrial Engineering, Systems, Industrial Management, Business Administration or related disciplines; or,<br>
2. Two years of technical training or education beyond the High School level, with a minimum of two years of full-time, paid experience in the field of industrial engineering, systems analysis, methods and procedures, work simplification, cost reductions, Electronic Data Processing (EDP) data processing applications, forms designs and control; or,<br>
3. A satisfactory combination of the above.<br>
<br>
Assignment Qualification Preferences:<br>
1. A minimum of High School diploma or educational equivalent and four (4) years of service desk or technical support experience.<br>
<br>
Required Knowledge Areas, Skills, Abilities, and other Qualifications:
<br>
1. Understanding of ServiceNow.<br>
2. Understanding of remote desktop tools (Bomgar).<br>
3. Basic Hardware and Software Troubleshooting.
<br>
4. Customer service skills and strong documentation skills<br>
<br>
Equipment/Machines and Software Operated:<br>
1. General office equipment (e.g., computer, scanner, printer, phones).</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Department Preferences</b></h2><div><br>
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</div><div>Required Knowledge Areas, Skills, Abilities, and other Qualifications:</div><div>
1. Understanding of ServiceNow.</div><div>
2. Understanding of remote desktop tools (Bomgar).</div><div>
3. Basic Hardware and Software Troubleshooting.</div><div>
4. Customer service skills and strong documentation skills.</div>
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Benefits</b></h2><div><br>
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</div><p>NYC Health and Hospitals offers a competitive benefits package that includes:</p><ul><li>
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week</li><li>
Retirement Savings and Pension Plans</li><li>
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts</li><li>
Loan Forgiveness Programs for eligible employees</li><li>
College tuition discounts and professional development opportunities</li><li>
College Savings Program</li><li>
Union Benefits for eligible titles</li><li>
Multiple employee discounts programs</li><li>
Commuter Benefits Programs</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>How To Apply</b></h2><div><br>
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</div><p>If you wish to apply for this position, please apply online by clicking the &quot;Apply for Job&quot; button.</p><div><b><i>
Note: Candidates selected for a position are required to come to NYC as part of their onboarding.</i></b></div></div></div></div></div></div>

Junior EITS Service Desk Analyst

Apiari

<p>We are looking for engaging and reliable part-time babysitters for families in the greater NYC area. Ideal candidates have prior childcare experience, such as teaching, camp counseling, tutoring or babysitting.</p><p>See our current open NYC jobs here: https://searches.theapiari.com/open-search/ny/</p><p><b>Why Apiari:</b></p><ul><li>Apply only once - we will automatically recommend you to families matching <b>your preferences</b>.</li><li><b>Secure payments </b>before you even step out the door.</li><li>Set your own <b>hourly</b> <b>rate</b> and <b>schedule</b>.</li><li>We ask for <b>tips </b>for you.</li><li>Build a profile with <b>references </b>and <b>reviews </b>that stays free.</li><li>Sit back and just &quot;accept&quot; or &quot;decline&quot; jobs!</li></ul><p><b>To Apply:</b></p><p><b>Complete profile set up here: https://web.theapiari.com/become-a-provider. </b></p><p><b>Qualifications:</b></p><p>- 2 childcare references.<br/>- Min. 1 year of experience in childcare</p><p>Job Types: Part-time, Contract</p><p>Pay: $23.00 - $30.00 per hour</p><p>Work Location: In person</p>

Part-time NYC babysitters and nannies

Amazon Web Services

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Amazon Web Services is seeking a results-driven Principal Account-Based Marketing (ABM) Manager to design and execute high-impact ABM programs targeting AWS's top 2,000 Greenfield enterprise customers within a designated industry. This role combines strategic thinking with hands-on execution to drive measurable business outcomes through targeted marketing initiatives that convert high-potential greenfield accounts into active AWS customers.<br>
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The Principal Account-Based Marketing Manager will own the end-to-end execution of industry ABM programs focused primarily on the top roughly 2,000 greenfield accounts across North America&mdash; enterprise organizations with significant cloud potential that have not yet adopted AWS as their primary platform.
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Working backwards from customer needs, you will create data-driven, multi-channel campaigns that accelerate pipeline and revenue growth within this critical greenfield segment. This role requires strong project management skills, analytical capabilities, and the ability to influence cross-functional stakeholders.<br>
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Key job responsibilities<br>
<ul><li>Design and execute territory-specific ABM campaigns (1:1, 1:few) targeting top 2,000 greenfield accounts that align with global frameworks and drive measurable business impact</li><li>Build and maintain strong relationships with sales teams to understand greenfield account priorities and translate them into effective marketing programs that accelerate first-workload adoption</li><li>Analyze customer data, buying signals, and market trends to identify and prioritize high-potential greenfield accounts and inform campaign strategy and optimization</li><li>Create and implement multi-channel programs (events, digital, direct) that deliver personalized customer experiences</li><li>Partner with regional marketing teams to ensure ABM programs complement broader field marketing efforts</li><li>Drive operational excellence through standardized processes, documentation, and best practices</li><li>Track and report on program performance, using data to optimize and scale successful approaches</li><li>Manage program budgets effectively, demonstrating frugality while maximizing impact</li><li>Collaborate with global ABM community to share learnings and adopt proven practices</li><li>Develop and manage account-level ABM plans with tiered engagement models (1:1, 1:few, 1:many) tailored to account maturity, buying stage, and industry vertical</li><li>Leverage intent data platforms (6sense, Bombora, TechTarget) to identify in-market greenfield accounts and orchestrate real-time, signal-based campaign activations</li><li>Build persona-based content strategies targeting C-suite, IT decision-makers, and line-of-business buyers with personalized messaging across the full buyer journey</li><li>Design and execute integrated ABM plays that span paid media, programmatic display, LinkedIn advertising, executive events, direct mail, and digital experience personalization</li><li>Orchestrate multi-touch ABM sequences using marketing automation (Marketo/HubSpot) and ABM platforms to nurture greenfield accounts from awareness to opportunity creation</li><li>Develop account scoring and prioritization frameworks using firmographic, technographic, and behavioral data to focus resources on highest-propensity accounts</li><li>Create measurement frameworks with ABM-specific KPIs including account penetration rates, engagement velocity, pipeline acceleration, and influenced revenue attribution</li><li>Partner with Sales Development Representatives (SDRs) to align outbound plays with ABM campaign timing for coordinated account engagement</li></ul></div><h2 class="jobSectionHeader"><b><br>
BASIC QUALIFICATIONS</b></h2><ul><li>Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)</li><li>9+ years of professional non-internship marketing experience</li><li>Demonstrated experience managing ABM technology stacks (e.g., 6sense, Demandbase, Terminus, or equivalent intent/engagement platforms)</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>ABM certification (ITSMA/Momentum, Demandbase, 6sense, or equivalent ABM practitioner certification)</li><li>Experience managing programmatic ABM advertising campaigns (LinkedIn Campaign Manager, DemandBase One, RollWorks, or equivalent)</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
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Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, CA, Mountain View - 156,100.00 - 211,200.00 USD annually<br>
USA, CA, San Francisco - 156,100.00 - 211,200.00 USD annually<br>
USA, NY, New York - 156,100.00 - 211,200.00 USD annually<br>
USA, TX, Austin - 142,000.00 - 192,000.00 USD annually<br>
USA, VA, Arlington - 142,000.00 - 192,000.00 USD annually<br>
USA, WA, Seattle - 142,000.00 - 192,000.00 USD annually</div><p></p>

Principal Account-Based Marketing (ABM) Manager, NAMER Strategic Customer & Partner Marketing

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