customer success manager

after sales service supervisor, maison madison Jobs in New York

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assistant front office manager

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assistant manager, housekeeping

customer service agent

after sales service supervisor maison madison

Identiv Inc

As a Customer Service Representative for our team, you’ll be the first person our customers come into contact with. On a typical day, you’ll answer questions, process orders, answer questions and provide accurate information across multiple channels.  Provide clear and accurate information about products or servicesTroubleshoot problems and offer appropriate resolutionsIn your role as a Customer Service Representative, your goal should always be to deliver the best customer service experience possible, keeping our clients happy.Maintain records of customer interactions, including sales, comments, and complaints   [1+] years of Customer Service Representative experienceHigh school diplomaProficient with computers and CRM softwareExcellent communication skillsSuperb customer service, time-management, and multitasking skills

Customer Service Representative

Notchwood Landscape

Job Overview Notchwood Landscape, a leading provider of specialised landscape design, installation, and maintenance services, is seeking a dedicated and professional Online Chat Representative to join our team. This is a full-time, fully remote position. The successful candidate will be the first point of contact for our residential and commercial clients, embodying our commitment to quality and exceptional customer satisfaction. This role offers a competitive hourly rate of $22 - $26 USD. Responsibilities * Engage with prospective and existing clients via online chat to answer inquiries promptly and professionally. * Provide detailed information regarding our full range of landscaping services, including design, installation, and maintenance programmes. * Assist clients with scheduling consultations, service appointments, and follow-ups. * Identify and assess customer needs to achieve satisfaction and generate potential sales leads. * Resolve client issues and complaints with empathy and efficiency, escalating complex cases to the relevant department when necessary. * Accurately record and maintain client interaction details in our company database. * Develop and maintain a comprehensive knowledge of the company’s services and processes. Qualifications * Demonstrable experience in a customer service, online support, or similar client-facing role. * Exceptional written communication and interpersonal skills, with impeccable grammar and attention to detail. * Strong typing proficiency and the ability to manage multiple chat conversations simultaneously. * A high degree of professionalism and a patient, customer-oriented approach. * The ability to work independently and effectively in a remote environment. * Excellent problem-solving abilities and a proactive mindset. * An interest in or prior experience within the landscaping or horticulture industry would be advantageous. Benefits * Work from the comfort of your own home with a fully remote position. * Receive a competitive hourly wage. * Opportunity to be part of a reputable company dedicated to creating beautiful outdoor spaces.

Online Chat Representative (Remote)

Silearth

Job Overview Silearth is a unique organisation dedicated to capturing and sharing the stunning beauty of natural landscapes, with a special focus on iconic locations like Joshua Tree, California. We are seeking a dedicated and enthusiastic Customer Service Representative to join our team in New York, NY, United States. This is a Full-time position and a fantastic opportunity for an individual who is passionate about providing exceptional customer support. As the first point of contact for our customers, you will play a crucial role in representing our brand, answering enquiries, and ensuring a positive customer experience from start to finish. The successful candidate will be a clear communicator, a natural problem-solver, and an integral part of our growing team. Salary: $18.52 - $45.00 per hour Responsibilities * Professionally handle all inbound customer enquiries via email, phone, and social media channels in a timely and efficient manner. * Provide accurate and detailed information regarding our products, such as photographic prints, and services. * Resolve customer issues and complaints with empathy and professionalism, aiming for first-contact resolution. * Process customer orders, returns, and exchanges accurately. * Maintain and update customer records in our internal database, ensuring a high level of data integrity. * Gather and document customer feedback to help our team improve our products and services. * Collaborate with other team members to ensure a seamless and consistently excellent customer journey. Qualifications * Proven experience in a customer service, customer support, or a similar client-facing role. * Exceptional written and verbal communication skills with a professional and friendly telephone manner. * Strong interpersonal skills and a genuine passion for helping others. * Excellent problem-solving abilities and the capacity to remain calm under pressure. * Proficiency in using common customer service software and CRM systems. * Strong organisational and time-management skills with the ability to prioritise tasks effectively. * A high level of attention to detail and accuracy in all work. * A personal interest in photography, travel, or nature is highly desirable. Benefits * A competitive hourly wage and benefits package. * Opportunities for professional development and career growth. * A supportive, creative, and friendly team environment. * Generous paid time off and holiday entitlement. * Employee discounts on Silearth products.

Customer service representatives

steinberger construction inc

Job Overview Steinberger Construction Inc. is seeking a dedicated and professional Customer Experience Associate to join our team in New York, New York. This is a full-time position ideal for an individual who is passionate about delivering exceptional client service within the dynamic construction industry. The successful candidate will be the primary point of contact for our clients, ensuring a smooth, transparent, and positive experience throughout the entire project lifecycle. You will play a crucial role in maintaining our reputation for quality and client satisfaction. Responsibilities  <ul><li>Serve as the main point of contact for all client enquiries, providing timely and professional responses.</li><li>Proactively communicate project updates, milestones, and any potential delays to clients.</li><li>Manage client expectations effectively and work to resolve any issues or concerns in a prompt and efficient manner.</li><li>Liaise between clients and internal teams, including project managers and contractors, to ensure client requirements are clearly understood and met.</li><li>Gather, analyse, and report on client feedback to identify trends and contribute to our continuous service improvement initiatives.</li><li>Maintain accurate and detailed records of all client interactions and correspondence.</li><li>Assist in the preparation of client-facing documentation, presentations, and reports.</li><li>Organise and coordinate client meetings, site visits, and project handover procedures.</li></ul>Qualifications  <ul><li>Proven experience in a customer service, client relations, or account management role.</li><li>Exceptional verbal and written communication skills, with a keen eye for detail.</li><li>Strong interpersonal skills with the ability to build and maintain lasting client relationships.</li><li>Excellent organisational and problem-solving capabilities, with an aptitude for managing multiple priorities simultaneously.</li><li>A professional, patient, and empathetic approach to client management.</li><li>Proficiency in the Microsoft Office Suite is essential.</li><li>Experience within the construction, engineering, or real estate sectors is highly desirable but not essential.</li><li>Familiarity with CRM software would be considered an advantage.</li></ul> Benefits  <ul><li>A competitive daily salary ranging from $250 to $500 USD, commensurate with experience.</li><li>Opportunities for professional growth and career development within a reputable company.</li><li>A collaborative and supportive work environment.</li><li>The chance to be a key part of exciting and impactful construction projects.</li></ul>

Customer Experience Associate

Corcoran Legends Realty Company 

*About Us*Corcoran Legends Realty Management is a results-driven real estate company helping clients buy, sell, and invest with confidence. We deliver expert guidance, local market knowledge, and exceptional service. *Role Overview*We’re looking for a detail-oriented Virtual Assistant to support our real estate team with daily operations, client communication, and data management. *Key Responsibilities:*- *Admin Support*: Manage emails, calendars, and schedule showings/appointments- *Data Entry*: Update MLS listings, CRM, spreadsheets, and property files- *Client Communication*: Respond to buyer/seller/renter inquiries via phone, email, and text- *Marketing Support*: Assist with social media posts, listing descriptions, and flyers- *Document Prep*: Contracts, lease agreements, and transaction paperwork organization- *Research*: Market comps, lead generation, and vendor coordination *Requirements:*- 1+ years VA or admin experience, real estate experience a plus- Strong skills in Google Workspace, Microsoft Office, CRM tools- Excellent written + verbal communication skills- Highly organized, reliable internet, and able to work independently- Knowledge of MLS, Zillow, or property management software is a bonus *Benefits:* Flexible remote schedule, growth opportunities, commission bonuses on referrals. Apply now and help us grow Corcoran Legends Realty Management!

Remote Virtual Assistant

Cardata

We are currently seeking friendly, dependable, and motivated individuals to join our team as Remote Customer Service Representatives. This is a fully remote position, giving you the flexibility to work from home from almost anywhere in the United States with a reliable internet connection.Whether you're starting your career or looking for a new opportunity, this role is a great fit. No prior experience is required—we provide comprehensive paid training to ensure you have the knowledge and confidence to succeed. If you enjoy helping others, staying organized, and working in a supportive team environment, we'd love to hear from you.<h2>Key Responsibilities</h2>Respond to customer emails and online inquiries in a professional and timely manner.Update customer information and maintain accurate digital records.Assist customers with basic account-related questions using company resources.Complete assigned tasks with accuracy while meeting deadlines.Collaborate with team members to deliver outstanding customer support.<h2>Qualifications</h2>High school diploma or equivalent.Basic computer and internet skills.Strong written communication and organizational skills.Excellent attention to detail and a positive, professional attitude.Ability to work independently and manage time effectively.<h2>What We Offer</h2>100% remote position with the flexibility to work from home.Paid training and ongoing support from experienced team members.Flexible scheduling to support work-life balance.Competitive hourly pay.Opportunities for career advancement and professional development.A welcoming, inclusive, and team-oriented work environment.

Remote Customer Service Representatives

 Jason X Staffing Solutions

This pivotal role is essential for ensuring a seamless and positive experience for patients. The successful candidate will act as the main point of contact, coordinating all aspects of patient care, from scheduling appointments to providing essential information and support. We are looking for a compassionate individual with exceptional communication skills and a passion for delivering outstanding service in a fast-paced environment. Responsibilities * Serve as the primary liaison between patients, their families, and the clinical team to ensure clear and consistent communication. * Schedule and coordinate patient appointments, consultations, and medical procedures with precision. * Manage and maintain accurate and confidential patient records, ensuring all information is current and compliant with data protection regulations. * Assist patients with administrative tasks, including the completion of necessary forms and providing guidance on billing and insurance enquiries. * Effectively communicate care plans and instructions to patients, ensuring they have a clear understanding of their treatment journey. * Address patient questions and concerns with empathy and professionalism, providing timely resolutions. * Collaborate closely with doctors, nurses, and other healthcare professionals to facilitate integrated patient care. * Perform various administrative duties to support the efficient operation of the clinic. Qualifications * Proven experience in a healthcare administration, patient services, or a similar role is essential. * Exceptional organisational and time-management skills, with the ability to manage multiple tasks simultaneously. * Strong interpersonal and communication skills, both written and verbal, with a talent for building rapport. * A compassionate and patient-focused approach to all interactions. * Proficiency in using office software and familiarity with Electronic Health Record (EHR) systems is highly advantageous. * The ability to handle sensitive information with the utmost discretion and confidentiality. * Strong problem-solving skills and the capacity to work effectively under pressure. Benefits * An opportunity to be part of a supportive and professional team dedicated to patient well-being. * Opportunities for professional growth and development. * A rewarding role where you can make a significant positive impact on the lives of patients.

Patient Care Coordinator

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