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after sales supervisor

Kasrawy Group Careers

<div>
 Position: After Sales Supervisor.
 
 
 Job Overview:
 
 
 We are currently seeking an experienced After Sales Supervisor to join our team in 6th of October City. The successful candidate will be responsible for overseeing the after-sales service department and ensuring that all customer inquiries and concerns are addressed promptly and efficiently. This is a full-time position with a competitive salary and benefits package.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage and supervise the after-sales service department, including technicians and service advisors
 </li>
 <li>
 Ensure that all customer inquiries and concerns are addressed in a timely and satisfactory manner
 </li>
 <li>
 Monitor and maintain customer satisfaction levels through regular follow-up and feedback
 </li>
 <li>
 Coordinate with the sales team to ensure a smooth transition from sales to after-sales service for new customers
 </li>
 <li>
 Develop and implement strategies to increase after-sales service revenue and profitability
 </li>
 <li>
 Conduct regular training and performance evaluations for the after-sales team
 </li>
 <li>
 Collaborate with other departments to improve overall customer experience and satisfaction
 </li>
 <li>
 Stay updated on industry trends and developments to continuously improve after-sales service processes and procedures
 </li>
 <li>
 Handle escalated customer complaints and provide appropriate solutions
 </li>
 <li>
 Prepare and analyze reports to track after-sales service performance and make recommendations for improvement.
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Automotive Engineering, or a related field
 </li>
 <li>
 Minimum of 2 years of experience in a similar role, preferably in the automotive industry
 </li>
 <li>
 Excellent leadership and communication skills
 </li>
 <li>
 Strong customer service orientation
 </li>
 <li>
 Knowledge of automotive service and repair processes
 </li>
 <li>
 Ability to work under pressure and handle multiple tasks simultaneously
 </li>
 <li>
 Proficient in MS Office and other relevant software applications
 
 </li>
 </ul>
</div>

After Sales Supervisor

Al-Futtaim

<div>Job Requisition ID: 176559
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role:

The General Supervisor &ndash; Admin is responsible for ensuring the disciplined execution of day-to-day administrative operations, including financial tracking, telecom governance, and consumption control, while maintaining high levels of accuracy, compliance, and operational continuity. The role also supports effective coordination across functions to ensure smooth service delivery and adherence to established policies and procedures.

What you will do:
<ul>
<li>Monitor telecom accounts and SIM card allocations with monthly consumption verification</li>
<li>Track pantry consumables and conduct monthly trend analysis</li>
<li>Process telecom and consumables payments accurately and on time</li>
<li>Manage petty cash disbursement and monthly settlement reconciliation</li>
<li>Monitor parking subscriptions and monthly allocation tracking</li>
<li>Prepare expense reports and ensure secure handling of sensitive data</li>
<li>Manage shared admin email box and ensure unified communication</li>
</ul>
Required Skills to be successful:
<ul>
<li>4 &ndash;7 years of experience in administrative supervision or operational coordination</li>
<li>Experience handling financial tracking and vendor-related processes</li>
<li>Exposure to reporting and reconciliation activities</li>
</ul>
What equips you for the role:
<ul>
<li>Bachelor&rsquo;s degree or Diploma in Business Administration or related field</li>
<li>Knowledge of expense tracking and petty cash processes</li>
<li>Basic understanding of compliance and documentation control</li>
<li>Familiarity with telecom and vendor account monitoring</li></ul> 
About Al-Futtaim Group Real Estate 
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. 
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</div>

General Supervisor - Admin

Pollmeier Massivholz

<div>
 
 
 Egypt has well-established furniture producers with a long tradition.
 
 With over one thousand employees, Pollmeier is the world market and technology leader in the processing of beech hardwood from responsibly managed forests in Germany. Egypt&rsquo;s large furniture production has a high usage of beechwood. Better beechwood products from Pollmeier enable our customers in Egypt to reduce significantly material- and labour costs and improve at the same time the quality of their production. It takes a better awareness of our products and better consultation of the furniture factories to make those benefits visible for our customers.
 
 
 
 
 
 To strengthen our Sales Team, we are looking for a full-time
 
 
 
 Area Sales Manager - Egypt
 
 
 
 to start as soon as possible and join our team working from Cairo/Egypt.
 
 
 
 
 
 
 What you will be responsible for:
 
 
 <ul>
 <li>
 As Area Sales Manager, you are
 
 the face of the Pollmeier brand
 
 and the first point of contact for your customers in a defined sales territory
 </li>
 <li>
 After your first successful sales, you will be
 
 qualifying for a team leader position
 
 and train and guide a team in Egypt
 </li>
 <li>
 You are a
 
 networker
 
 ready to manage, expand, and further develop our existing sales territory
 </li>
 <li>
 You win over your customers preferably in
 
 personal meetings on-site
 
 , while also maintaining contact using digital tools
 </li>
 <li>
 You continuously expand the customer base through the
 
 acquisition of new clients
 
 </li>
 <li>
 You identify and awaken customer needs and thereby create
 
 long-term relationships
 
 for the benefit of end users
 </li>
 <li>
 You coordinate the involvement of
 
 specialists
 
 who support you in sales situations as needed
 </li>
 <li>
 You work closely with the internal sales team and sales management in Germany to achieve agreed sales targets and successfully market our products
 </li>
 </ul>
 
 
 
 
 
 What we are looking for:
 
 
 <ul>
 <li>
 You are
 
 permanently based in Cairo/Egypt
 
 and bring
 
 experience in sales in the timber or wood processing industry
 
 </li>
 <li>
 You
 
 love selling
 
 and
 
 engaging with customers
 
 </li>
 <li>
 You already gained first
 
 experience in leadership
 
 and managing a small team
 </li>
 <li>
 You enjoy being
 
 responsible for your own success
 
 </li>
 <li>
 You are characterized by an
 
 independent and proactive work style
 
 and go the extra mile to achieve your goals
 </li>
 <li>
 You have a strong
 
 emotional connection to wood
 
 as a material, which helps you inspire customers
 </li>
 <li>
 You enjoy traveling regularly within Egypt and hold a valid driver&rsquo;s license
 </li>
 <li>
 You speak Arabic as a native language and have good English skills
 </li>
 </ul>
 
 
 
 
 
 What we offer you:
 
 
 <ul>
 <li>
 Responsibility for
 
 your own sales region
 
 in an innovative, growth- and future-oriented company
 </li>
 <li>
 
 Structured onboarding
 
 to ensure your success in selling our products
 </li>
 <li>
 A family-like, personal atmosphere with
 
 flat hierarchies and short communication paths
 
 </li>
 <li>
 
 Opportunities for promotion and professional development
 
 through our personnel development program
 </li>
 <li>
 An
 
 attractive performance-based salary
 
 that rewards your success
 </li>
 </ul>
 
 
 
 
 
 Take a new path with us and make more of yourself!
 
 
 
 We look forward to your application!
 
 
 
 
 
 We kindly ask you to share your CV in English.
 
</div>

Area Sales Manager - Egypt

Eaton

<div>
 
 What You Will Do
 
 
 
 As a Project and Order Manager, you will manage and coordinate the commercial and delivery aspects of Life Safety (LSD) orders and projects for customers in the ME region. This includes standard, assembled‑to‑order, and configured‑to‑order equipment. You will act as a customer advocate, handling complex order‑related issues and ensuring clear communication with plants, Distribution Centers, Logistics, field sales, and other internal teams to secure accurate, on‑time delivery and support after‑sales needs.
 
 
 
 We are seeking an individual with strong order management experience, ideally within the Life Safety (LSD) product portfolio or a similar technical customer‑order environment.
 
 
 
 
 Main Duties
 
 
 
 <ul>
 <li>
 Deliver orders and small projects within agreed timelines, cost, quality, and customer satisfaction targets.
 </li>
 <li>
 Maintain commercial integrity of LSD orders and project files: review purchase orders, conduct regular reviews, and apply risk‑mitigation actions.
 </li>
 <li>
 Ensure proper financial control, resolve claims, and support bonds/letters of credit when needed.
 </li>
 <li>
 Oversee progress billing, invoicing, shipment coordination, and logistics.
 </li>
 <li>
 Communicate with plants, credit, logistics, field sales, and customers regarding order status, schedules, documentation, and invoicing.
 </li>
 <li>
 Manage multiple orders/projects with correct prioritization and timely execution.
 </li>
 <li>
 Collaborate with Finance, Customer Service, Supply Chain, and other support functions to ensure smooth delivery and high customer satisfaction.
 </li>
 <li>
 Issue shipping documentation (PL, PI, Invoice, CN) in SAP and ensure accuracy of all order‑related files.
 </li>
 <li>
 Adhere to Eaton&rsquo;s values, Life Safety standards, safety, and environmental requirements, and support continuous improvement.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree or Diploma in any suitable field.5 to 7 years of hands‑on experience in order management is mandatory.
 </li>
 <li>
 Experience in the Life Safety (LSD) sector or an electrical engineering background is an advantage, but not required.English language proficiency at B2 level or higher (spoken and written).
 
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong experience in the Order‑to‑Cash process is required.
 </li>
 <li>
 Experience handling customer orders in industrial, commercial, Life Safety, or similar environments is an advantage.
 </li>
 <li>
 Customer‑facing communication experience (internal &amp; external).
 </li>
 <li>
 Understanding of logistics workflows, international documentation, and trade processes is a plus.
 </li>
 <li>
 Strong organizational skills, attention to detail, and proactive follow‑up.
 </li>
 <li>
 High sense of urgency and ability to prioritize in a fast‑paced environment.
 </li>
 <li>
 Proficiency in SAP, Microsoft Office, and collaboration tools.
 </li>
 <li>
 Engineering or technical background is not required, but can be an added advantage.
 </li>
 <li>
 Experience supporting ME region customers or documentation requirements is an advantage.
 </li>
 <li>
 PMP certification is a plus (optional).
 </li>
 <li>
 Logistics, clearance, and documentation knowledge is an asset.
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive compensation and benefits package &ndash; including health insurance and transportation allowance!
 </li>
 <li>
 Exciting, challenging projects in a dynamic and collaborative team environment
 </li>
 <li>
 We invest in your future &ndash; Eaton encourages internal promotions whenever possible. Your growth matters, so we provide ongoing learning &amp; development opportunities through Eaton University.
 </li>
 <li>
 We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people&rsquo;s lives and the environment through power management technologies
 
 
 
 </li>
 </ul>
 
 Join us and be part of something that truly matters!
 
 
 
</div>

Order Management Officer (LSD)

<div>
 Position: CCTV Supervisor
 
 
 Job Overview:
 
 
 We are seeking a highly skilled and experienced CCTV Supervisor to join our team. As a CCTV Supervisor, you will be responsible for overseeing the installation, maintenance, and operation of our CCTV systems. You will also be responsible for managing a team of CCTV technicians and ensuring that all operations are carried out efficiently and effectively.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee the installation, maintenance, and operation of CCTV systems.
 </li>
 <li>
 Manage the CCTV operation, providing guidance and support as needed.
 </li>
 <li>
 Develop and implement standard operating procedures for the CCTV department.
 </li>
 <li>
 Monitor and evaluate the performance of the CCTV system and make necessary adjustments to ensure optimal functioning.
 </li>
 <li>
 Conduct regular inspections of CCTV equipment and report any issues or malfunctions to the appropriate department.
 </li>
 <li>
 Ensure that all CCTV footage is properly stored and archived for future reference.
 </li>
 <li>
 Stay up-to-date with the latest advancements in CCTV technology and make recommendations for upgrades or improvements.
 </li>
 <li>
 Train new CCTV technicians on proper installation and maintenance procedures.
 </li>
 <li>
 Collaborate with other departments to ensure that CCTV systems are integrated with other security systems.
 </li>
 <li>
 Conduct regular audits to ensure compliance with company policies and procedures.
 </li>
 <li>
 Respond to any emergency situations that may arise and take appropriate action.
 </li>
 <li>
 Maintain accurate records of all CCTV activities, including maintenance and repairs.
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Electrical Engineering, IT, or a related field.
 </li>
 <li>
 Minimum of 2 years of experience in CCTV installation, maintenance, and operation.
 </li>
 <li>
 Previous experience in a supervisory role is preferred.
 </li>
 <li>
 Strong knowledge of CCTV systems, including analog and IP cameras, DVRs, and NVRs.
 </li>
 <li>
 Familiarity with networking and IT infrastructure.
 </li>
 <li>
 Excellent problem-solving and decision-making skills.
 </li>
 <li>
 Strong leadership and team management abilities.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to work in a fast-paced and dynamic environment.
 </li>
 <li>
 Willingness to work flexible hours, including nights and weekends if needed.
 
 </li>
 </ul>
</div>

CCTV Supervisor

Vodafone

<div>
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Evaluates risks and threats appropriately across portfolio and revises plans where appropriate
 </li>
 <li>
 Engage and Negotiate with Global Teams within Vodafone and the customer side
 </li>
 <li>
 Introduces new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEO&rsquo;s and Sales Directors within all key clients. Understands up front through engagement at the right business level the customer&rsquo;s strategic and operational issues.
 </li>
 <li>
 Gather and analyse data regarding competitor pricing and products and ensure that Vodafone products and services fit customer requirements in line with the marketing team
 </li>
 <li>
 Establishes appropriate relationships with customers in Vodafone and leverages those relationships to ensure maximum financial return from Vodafone customers
 </li>
 <li>
 Focus on the customer experience and be sure that they are up to date with all new offers on time
 </li>
 <li>
 Fill in and updates full accounts information on Siebel account profile on daily basis/after successful activation transaction
 </li>
 <li>
 Fill market opportunities and schedules to identify specific targets and to project the number of contacts to be made Siebel calendar/forecasted accounts upon account status reports on Siebel
 </li>
 <li>
 Plan and manage personal business portfolio/territory/business according to an agreed strategy with the segment manager.
 </li>
 <li>
 Monitor and maintain cross function activities (Fraud , activation, bidding ...)
 
 
 
 </li>
 </ul>
 
 Who We Are
 
 
 
 We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
 
 
 Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
 
 
 If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
 
 
 Together we can.
</div>

Assistant Sales Manager

VodafoneThree

<div><div><div><div><h2 class="jobSectionHeader">Join Us</h2>
</div><div>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</div></div><div><div><h2 class="jobSectionHeader">
What you&rsquo;ll do</h2></div><div> 
<ul><li>
Evaluates risks and threats appropriately across portfolio and revises plans where appropriate</li><li>
Engage and Negotiate with Global Teams within Vodafone and the customer side.</li><li>
Introduces new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEO&rsquo;s and Sales Directors within all key clients. Understands up front through engagement at the right business level the customer&rsquo;s strategic and operational issues.
</li><li>Gather and analyse data regarding competitor pricing and products and ensure that Vodafone products and services fit customer requirements in line with the marketing team.</li><li>
Establishes appropriate relationships with customers in Vodafone and leverages those relationships to ensure maximum financial return from Vodafone customers
</li><li>Focus on the customer experience and be sure that they are up to date with all new offers on time.</li><li>
Fill in and updates full accounts information on Siebel account profile on daily basis/after successful activation transaction.</li><li>
Fill market opportunities and schedules to identify specific targets and to project the number of contacts to be made Siebel calendar/forecasted accounts upon account status reports on Siebel.</li><li>
Plan and manage personal business portfolio/territory/business according to an agreed strategy with the segment manager.
</li><li>Monitor and maintain cross function activities (Fraud , activation, bidding ...)</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Who we are</h2>
</div><div>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.</div></div></div></div>

Explore 86+ After sales supervisor in Egypt this May. Find roles across top companies and apply now to boost your career.

86 after sales supervisor jobs In Egypt

After Sales Supervisor

General Supervisor - Admin

Area Sales Manager - Egypt

Order Management Officer (LSD)

CCTV Supervisor

Assistant Sales Manager

Assistant Sales Manager