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ai solutions architect

Snowflake

<div>At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don&rsquo;t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset &mdash; who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
We are a visionary and innovative industry expert team with a track record of architecting, building, and taking solutions to market applicable to various sub-verticals across financial services, spanning retail and commercial banking, lending and payments.
There is only one Data Cloud. Snowflake's founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it didn't stop there. They engineered Snowflake to power the Data Cloud, where thousands of organizations unlock the value of their data with near-unlimited scale, concurrency, and performance. This is our vision: a world with endless insights to tackle the challenges and opportunities of today and reveal the possibilities of tomorrow.
Are you passionate about taking new ideas and innovation to market? Have you successfully applied technology to solve business problems in core banking? If so, we have a strategic opportunity to use your expertise across Data, Cloud, and AI to drive transformational changes across the financial services industry in a highly visible role collaborating with internal and external leadership.
Snowflake is seeking a seasoned Financial Services Industry Architect with deep, hands-on experience designing and delivering transformation initiatives powered by data, analytics, and AI. The ideal candidate has worked directly with banks, financial services organizations to modernize core systems, unify transactional and risk data, and translate business priorities into scalable technical architectures and measurable business outcomes.
You will act as a visionary and innovative industry expert with the opportunity to apply your successful track record of architecting, building, and taking solutions to market applicable to various sub-verticals across the financial services ecosystem and critical workloads in our customer footprint.
IN THIS ROLE YOU WILL GET TO:<ul><li>
Partner with customers on strategic opportunities: You will drive customer engagement in strategic deals where your industry expertise can help drive Snowflake adoption. You'll build trusted relationships with executives, chief data officers, chief risk officers, and enterprise data architects at banks and finance organizations, acting as a trusted advisor who blends business and technical context to advance opportunities.</li><li>
Innovate and design solutions: Working with the Industry GTM team, you'll translate core banking use cases, challenges, and opportunities into data-driven and AI-powered solutions and architecture. This includes creating end-to-end architectures and future-state blueprints, and demo showcases that embed AI/ML and agentic flows into solutions such as fraud detection, credit risk modeling, regulatory reporting, and customer 360.</li><li>
Drive repeatability and scale: You'll lead strategic initiatives by building repeatable enterprise architectures and solution assets for the banking industry that can be leveraged for global adoption. Your deliverables will include persona use case journeys and system/application architecture, demo showcases that integrate Snowflake into a customer's broader financial services solutions portfolio and ecosystem. You'll also scale your expertise through field enablement and by creating workshops and playbooks.</li><li>
Influence the product roadmap: Act as a conduit to the product teams, providing structured feedback based on banking industry needs and customer requirements to help shape Snowflake's product roadmap.</li><li>
Be a thought leader: Drive technical thought leadership for the financial services industry through blogs, talks, and field enablement. You will also be a key contributor to industry marketing activities including webinars and conferences such as Money20/20, Sibos, InsureTech Connect, and LIMRA.</li></ul>
ON DAY ONE WE WILL EXPECT YOU TO HAVE:<ul><li>
10+ years of architecture experience building, consulting to, and/or implementing technology for core banking and/or financial services organizations</li><li>
Expert in financial services data topics and well-versed in the overall challenges and opportunities impacting the industry; ability to map data requirements and processes for the major functional areas of core banking (Retail &amp; Commercial Lending, Payments, Treasury, Risk &amp; Compliance, Finance)</li><li>
Ability to consultatively engage with customers to understand pain points, challenges, and come up with right-fit solution architecture using the latest data and AI technologies</li><li>
Broad range of experience with technical and design direction including large-scale database and/or data warehouse technology, ETL, analytics, and public cloud technologies</li><li>
Understanding of Data Science &amp; Machine Learning concepts and applications in financial services &mdash; including credit scoring, fraud detection, and AML/transaction monitoring</li><li>
Familiarity with key sources of enterprise financial services data and technologies including core banking platforms (e.g., Temenos, FIS, Fiserv, Finacle), risk and compliance systems, actuarial tools (e.g., ResQ, Remetrica), payment networks, CRMs, and third-party data providers</li><li>
Understanding of financial services regulatory and compliance frameworks (Basel III/IV, DORA, IFRS 9/17, Solvency II, BCBS 239, AML/KYC, NAIC, state DOI reporting) and the data demands they create</li><li>
Outstanding presentation skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos</li><li>
Exceptional communication skills, with the ability to explain complex technical concepts clearly to architects, engineering leaders, risk officers, operations leaders, business executives, and regulatory stakeholders</li><li>
Experience working with senior executives and an ability to quickly establish credibility with senior leadership</li><li>
Bachelor's Degree required; Master's Degree in computer science, engineering, mathematics, finance, actuarial science, or related fields, or equivalent experience preferred</li><li>
The ability to travel to customer sites, industry events, and other related events as required</li><li>
Strong knowledge of SQL, Python with hands-on experience is required; experience in Java, Scala, or other languages is a plus</li><li>
3+ years of Cloud Provider (AWS, Azure, or GCP) customer-facing architecture development experience</li></ul>
WHAT ARE THE TYPICAL GOALS FOR THE ROLE?
Proactive customer guidance:<ul><li>
Technical Industry Overview and Architecture:How is the banking industry adopting Snowflake, and which industry value drivers does Snowflake attach to?</li><li>
Technical Use Case Overviews:Extend use case presentations with how financial services use cases might be addressed &mdash; including technical architectures and key decision points for risk, compliance, banking, and lending workloads.</li><li>
Ecosystem partner engagement:Does the customer need interface or vendor guidance with financial services ecosystem partners (e.g., FIS, Fiserv, Temenos, Verisk, LexisNexis Risk Solutions, MSCI)? Is there an ecosystem participant without a Data Cloud presence we should introduce to the wider Snowflake team? We can facilitate these conversations and advocate for the customer and the vendor.</li><li>
Solution architecture and review:Snowflake has a diverse ecosystem of financial services industry participants with domain-specific solutions to a wide range of use cases; domain-specific architecture reviews play a key role.</li><li>
Strategic stakeholder alignment:C-level and direct reports may require strategic, longer-running relationships that maintain consistency and alignment across business units and use cases &mdash; particularly in large global banks. The Industry Architect role can help maintain global consistency of vision and assist individual geographies.</li><li>
Strong alignment with the Financial Services Industry Team</li><li>
Technical industry trend PoV:Data Mesh, Data Vault, GenAI, Data Lakes vs. Warehouses vs. Lakehouses &mdash; view these technical trends through a financial services lens, including case studies on real-time fraud detection, open banking data sharing, and regulatory data lineage.</li><li>
Snowdays: Bring in the wider team to complement the customer's point of view with a broader industry perspective, including bespoke solution/lab setups for banking</li><li>
RFP support: Some RFPs have a financial services industry backdrop and may request information on the Financial Services Data Cloud, or otherwise require a perspective on specific regulatory, risk, or operational topics.</li></ul> 
Internal Engagement
We are always looking for ways to scale our offering. We welcome opportunities to gather a group of SEs to drive and foster better industry alignment and knowledge sharing. Creating scalable content and driving adoption of key use cases is the primary goal for the role, so finding ways to spread the message both internally and externally is critical.
Partner Engagement
Our team is always looking for new and innovative ways to solve key use cases. This includes engaging with key financial services ecosystem partners to develop industry best practices, architectures, and demos.
Industry Events
Our team of specialists is most likely already involved with key industry events such as Money20/20, Sibos, InsureTech Connect, and LIMRA. If there is something that makes sense to bring us into, please let us know how we can help.
Every Snowflake employee is expected to follow the company's confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company's data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.
Snowflake is growing fast, and we&rsquo;re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
The following represents the expected range of compensation for this role:<ul><li>
This role is eligible to participate in Snowflake's commission plan and it is common for employees in this role to receive total on-target earnings of $249,600 - $327,600. The estimated base salary for this role is $187,200 - $245,700.</li><li>
Additionally, this role is eligible to participate in Snowflake&rsquo;s equity plan.</li></ul>
The successful candidate&rsquo;s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending &amp; health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits.
To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.</div>

Project Manager

Edra

<div>
 
 About Edra
 
 
 
 Edra is solving one of the hardest problems in enterprise AI: AI models are generic but company processes are specific. We build AI agents that learn how processes actually run, and then run their operations.
 
 
 We're a Series A startup, backed by Sequoia and other leading VC firms, led by Co-Founders who created and led Forward Deployed AI Engineering at Palantir, and we're growing our team in New York and London. We're a deeply technical team of engineers, AI researchers, and strategists with a high bar for talent and a shared belief that exceptional people are the foundation of everything great we'll build.
 
 
 
 The Role
 
 
 
 We're building a learning system that teaches AI agents how enterprises actually work. Our system ingests knowledge bases, conversations, tickets, and system logs, then produces written instructions that agents can execute&ndash;with confidence scoring to know when to automate and when to seek human input.
 
 
 We're looking for AI Engineers who have built complex, production LLM-based systems. Whether you've scaled LLM workflows handling millions of requests, built multi-agent systems in production, or designed evaluation frameworks for enterprise deployments, we want people who bring intensity and self-direction to their craft.
 
 
 You&rsquo;ll spend most of your time advancing our core learning library and building the harness that powers our platform&rsquo;s agents across all customers. The work spans continuous learning systems, agentic features, human-in-the-loop feedback loops, and agent orchestration.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Build and extend our core context-learning library, turning customer-informed problems into reusable platform capabilities.
 </li>
 <li>
 Design and implement LLM-powered systems and agentic workflows from concept to production
 </li>
 <li>
 Build agentic features for knowledge management&ndash;think agents that can edit, update, and maintain large knowledge bases autonomously
 </li>
 <li>
 Build reliability and confidence systems&ndash;evaluation frameworks, confidence scoring, and logic for when to automate vs. when to escalate to a human
 </li>
 <li>
 Architect async, scalable systems that handle complex AI orchestration
 </li>
 <li>
 Contribute to the direction of our AI strategy and product capabilities
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 You've built complex, production LLM-based systems with real depth&ndash;something with multiple layers of engineering decisions you can walk through in detail
 </li>
 <li>
 You've shipped something meaningful to production and can explain how it evolved
 </li>
 <li>
 You're excited by open-ended problems where the solution might not exist yet
 </li>
 <li>
 You have experience with (or strong interest in) how systems learn and improve over time: human-in-the-loop feedback, prompt optimization and context engineering
 </li>
 <li>
 You have experience building agents and autonomous systems
 </li>
 <li>
 You can navigate between research papers and production code with equal comfort
 </li>
 <li>
 You're a strong communicator who can clearly explain your work to teammates and customers
 </li>
 <li>
 You have 3+ years of professional experience
 
 
 </li>
 </ul>
 Don&rsquo;t meet all of the above traits? We&rsquo;d still love to hear from you. We&rsquo;re looking for exceptional people with unique skills and interests, and we know that great people have different backgrounds and skillsets.
 
 
 
 Learn More About Edra
 
 
 
 <ul>
 <li>
 Watch our Series A announcement video
 </li>
 <li>
 Read our blog post from our launch
 </li>
 <li>
 Learn more about what we're building
 
 
 </li>
 </ul>
 
 Compensation &amp; Benefits
 
 
 
 Edra offers generous compensation and benefits in both New York &amp; London:
 
 
 <ul>
 <li>
 Competitive base salary &amp; meaningful equity
 </li>
 <li>
 Top tier health, dental, &amp; vision plans:
 </li>
 <ul>
 <li>
 Top plans with 100% premium coverage in the US (and a One Medical membership)
 </li>
 <li>
 Private medical &amp; dental coverage in the UK
 </li>
 </ul>
 <li>
 Flexible paid time off
 </li>
 <li>
 Lunch provided in office most days, snacks &amp; drinks too
 </li>
 <li>
 A stipend to set up your workspace
 
 </li>
 </ul>
 
 A Few Details
 
 
 
 We work together in person five days a week from our offices in the West Village (New York) and Holborn (London).
 
 
 Edra is an equal opportunity employer and we encourage applications from individuals of all backgrounds. Edra does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other legally protected characteristic.
 
 
 Compensation Range: $200K - $300K
 
 
</div>

AI Engineer (New York)

Palo Alto Networks

<div><div>Santa Clara, California, United States of America
 
New York, New York, United States of America
 
Plano, Texas, United States of America Product Engineering Ref ID: JR-020960</div><div> 
</div><div>Our Mission
At Palo Alto Networks&reg;, we&rsquo;re united by a shared mission&mdash;to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you&rsquo;re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you&rsquo;re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That&rsquo;s why most of our teams work from the office full time, with flexibility when it&rsquo;s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Summary
As a Forward Deployed Engineer (FDE) for AI Gateway, you are a hands-on developer and systems architect who embeds with customer engineering teams. You write production code, design low-latency topologies, and build custom plugins to ship secure enterprise AI workloads to production. You bridge the gap between customer production environments and core engineering&mdash;extending the platform edge while directly contributing code back to the core AI Gateway engine.
Key Responsibilities
<ul><li>Write production-grade code (Python, Go, TypeScript) to integrate AI Gateway with microservices, API meshes, and multi-cloud architectures.
</li><li>Build custom middleware/plugins for identity-aware policies, prompt security, dynamic routing, and telemetry pipelines.
</li><li>Develop automated deployment modules (Terraform, Helm, Kubernetes) and SDK wrappers.
</li><li>Optimize high-throughput, low-latency traffic paths (streaming payloads, caching, load balancing).
</li><li>Lead Architectural Design Reviews (ADRs) with customer Principal Engineers and CISOs for zero-trust deployments.
</li></ul>Qualifications
Required Qualifications
<ul><li>7+ years writing production code (Python, Go, TypeScript/C++), with deep experience in APIs (gRPC, REST, WebSockets) and API gateways (Envoy, Kong).
</li><li>Hands-on experience with LLM orchestration, prompt security, token optimization, model routing, and vector databases/RAG architectures.
</li><li>Proficiency in Kubernetes, Docker, Terraform, AWS/GCP/Azure, OIDC/OAuth2, and zero-trust networking.
</li></ul>Preferred Qualifications
<ul><li>A hands-on builder who loves pair-programming with customer devs and digging into raw code/traces to solve live outages.
</li><li>Experience thinking like an engineer first and a consultant second.
</li><li>Proven ability to own problems end-to-end.
</li><li>Ability to whiteboard enterprise architecture, debug an API integration, review code, and influence the product roadmap.
</li></ul>Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus.
$147,000.00 - $237,500.00/yr
Our Commitment
We&rsquo;re trailblazers that dream big, take risks, and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship?: Yes</div></div>

Senior Forward Deployed Engineer (Customer Engineering)

Ameriprise Financial

<div>About Our Company 
We&rsquo;re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses &ndash; Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Job Description
The VP-Forward Deployed Engineer operates at the intersection of investment strategy, quantitative analysis and applied artificial intelligence. The position is responsible for partnering closely with portfolio management and investment research teams to identify opportunities, design solutions, and develop, prototype, and deploy LLM-enabled tools that enhance investment decision-making and research processes. Combines investment management knowledge with software engine capabilities to translate investment ideas and research needs into scalable technology solutions.
Key Responsibilities<ul><li>
Serve as a trusted advisor to investment leaders, translating investment strategies, research priorities, and business challenges into innovative AI-enabled solutions that improve investment outcomes and organizational efficiency.</li><li>
Drive the design and delivery of proof-of-concept and production-ready AI capabilities, leveraging advanced analytics, machine learning, and LLM technologies to accelerate investment insights and decision-making.</li><li>
Partner across Investments, Technology, Data, Risk, and Compliance functions to ensure solutions meet enterprise standards for security, governance, scalability, and regulatory compliance.</li><li>
Influence the AI and investment technology roadmap by identifying high-value opportunities, evaluating emerging capabilities, and promoting adoption of innovative solutions across the investment organization.</li><li>
Lead the transition of successful prototypes into sustainable enterprise capabilities, partnering with engineering and platform teams to scale solutions and realize long-term business value.</li></ul> 
Required Qualifications<ul><li>
10+ years of combined experience across investment management, quantitative research/strategy, and hands-on software or AI engineering, with demonstrated success taking investment problems from concept to working solution.</li><li>
Direct experience working alongside trading desks, portfolio managers, or investment researchers, with desk strategist, quant strat, or research technologist backgrounds strongly preferred.</li><li>
Hands-on experience building and shipping LLM enabled/integrated applications: RAG/embeddings, agentic workflows, prompt engineering, API integration.</li><li>
Strong Python development skills producing production-quality code.</li><li>
Expertise with cloud infrastructure and modern software practices (CI/CD, version control, API design).</li><li>
Fluency in at least one asset class (equities, fixed income, multi-asset, or macro) at a level where you can challenge and contribute to investment discussions, not just support them.</li><li>
Track record of delivering secure, auditable AI solutions in a regulated environment, partnering with risk and compliance.</li></ul> 
Preferred Qualifications<ul><li>
Direct experience supporting front-office investment teams (portfolio managers, analysts, researchers, traders).</li><li>
Familiarity with agent frameworks and orchestration tools (LangChain, LangGraph, LlamaIndex, MCP) and vector databases.</li><li>
Experience building internal copilots, research assistants, or document-intelligence tools.</li><li>
CFA, FRM, or equivalent investment credential.</li><li>
Track record of shipping AI or analytics solutions that produced measurable, real-world outcomes.</li></ul>
Visa Sponsorship 
Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).
In-Office Collaboration 
We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders &mdash; clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process. 
Base Pay Salary
The estimated base salary for this role is $242,100 - $332,900 / year. We have a pay-forperformance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.<div><div><div><div><div><div><div>
Full-Time/Part-Time</div></div></div></div></div></div></div>
Full time<div><div><div><div><div><div><div>
Exempt/Non-Exempt</div></div></div></div></div></div></div>
Exempt<div><div><div><div><div><div><div>
Job Family Group</div></div></div></div></div></div></div>
Data<div><div><div><div><div><div><div>
Line of Business
</div></div></div></div></div></div></div>TECH Technology
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.</div>

Vice President - Forward Deployed Engineer

Wix.com, Inc.

<div>Job Description 
We're building the go-to-market team for Base44, an AI-powered software development platform recently acquired by Wix. As an Account Manager, you'll be instrumental in managing business customers (from SMB to enterprise), nurturing long-term partnerships, ensuring they realize maximum value from our platform, championing their success, and identifying opportunities for growth.
This role is ideal for a customer-centric professional who thrives in a fast-paced, entrepreneurial environment and is excited to foster relationships that drive both customer satisfaction and business expansion. You'll have a foundational role in scaling our business, advocating for our customers, and shaping a best-in-class customer experience.
We&rsquo;re building the go-to-market team for Base44, an AI-powered software development platform
Responsibilities:<ul><li>
Own and nurture relationships with our business customers, serving as their primary point of contact and trusted advisor</li><li>
Ensure successful onboarding, adoption, and ongoing engagement with the Base44 platform</li><li>
Identify and drive opportunities for account growth, including renewals, upsells, and cross-sells</li><li>
Proactively monitor customer health, usage trends, and satisfaction to mitigate churn and ensure long-term retention</li><li>
Translate customer feedback and needs into actionable insights for the product, engineering, and leadership teams</li><li>
Collaborate with sales, product, marketing, and support to deliver a seamless and positive client experience</li><li>
Develop and deliver regular business reviews, demonstrating ROI and helping customers achieve their objectives</li><li>
Use AI tools proactively to enhance your own productivity and the team's from drafting - communications and synthesizing customer insights to building lightweight internal tools that reduce manual work</li><li>
Maintain and continuously improve how we work - building automations, templates, and AI-powered workflows that scale how the team manages accounts and tracks customer health</li><li>
Help define our operating motion from day one - establishing scalable playbooks, tooling, and AI-assisted processes that grow with the team</li></ul> 
Qualifications<ul><li> 
4+ years of account management or customer success experience in a B2B technology company, preferably a startup</li><li>
Experience managing mid-market and enterprise customers in SaaS, AI, developer tools, ML, or related technology sectors</li><li>
Proven track record of driving account growth, renewals, and customer satisfaction</li><li>
Exceptional communication, presentation, and relationship-building skills</li><li>
Strong problem-solving abilities and a passion for helping clients achieve their goals</li><li>
Organized, proactive, and comfortable operating in a high-growth, fast-changing environment</li><li>
A builder's mindset: you're comfortable experimenting with AI tools, automating repetitive tasks, and figuring things out &mdash; you don't wait for a system to exist before creating one</li><li>
Bonus: Experience with AI platforms, developer-focused solutions, or technical customer onboarding</li></ul> 
Additional Information 
We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform allows anyone to create custom software applications using natural language - no traditional coding required. We operate like a startup within Wix: fast-moving, collaborative, and focused on solving complex problems with simple, elegant solutions. 
*** 
Expected base compensation salary range $125,000 - $150,000. In addition to base pay you will receive company RSUs as part of the compensation package.Final package may vary and will be determined by various factors including location the role is expected to be performed, shift, candidate profile and ideal qualifications. 
*** 
For U.S. employees, this role is currently eligible for a benefit package that includes competitive medical, dental and vision insurance, a retirement savings plan, wellness benefits, travel expenses and subsidized lunch no matter where you live.
Other benefits vary from country to country. You&rsquo;ll get a detailed offer at the final stages of the hiring process, though salary expectations may be discussed earlier in the process.</div>

Account Manager - Base44

Genpact

<div>Engineer - Infrastructure Services N
Ready to turn bold ideas into real-world impact? 
 At Genpact, we don&rsquo;t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we&rsquo;re at the forefront of it. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges. 
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquo;s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world&rsquo;s leading enterprises. 
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description<ul><li>
Provide L1/L2 support for AVD related issues, including connectivity, login, and basic performance concerns</li><li>
Assist with day to day monitoring of AVD host pools, workspaces, and virtual machines</li><li>
Support the setup and configuration of virtual machines (VMs) and user profiles (FSLogix) under supervision</li><li>
Help troubleshoot and document common AVD issues, escalating complex cases to L2/L3 support</li><li>
Assist with User Acceptance Testing (UAT) for AVD updates and new application integrations</li><li>
Support basic AVD monitoring tasks (performance, capacity, availability checks)</li><li>
Help apply routine patches and updates to AVD components as directed</li><li>
Maintain and update knowledge base articles and troubleshooting guides</li><li>
Collaborate with senior engineers on new site assessments and onboarding activities</li><li>
Learn and apply Azure fundamentals (Azure AD, Virtual Machines, Networking) in a live production environment</li></ul>
Qualifications
Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering
Certifications
Blockchain Technology &amp; Management - Amity Future AcademyAmity Future Academy
Required Skills
Agile Methodology, Apple Mac OS, Cisco Identity Services Engine (ISE), Cloud Assessment, Cloud Strategies, Collaboration Tools, Design Thinking, Executive Presence, IBM AIX, IBM Rational ClearCase, Inclusion, Microsoft Azure Advanced Threat Protection, Oracle WebLogic, Personal Effectiveness, Storytelling
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Infrastructure Services N
Remote Type -
Hybrid
Work Shift -
Rotating (United States of America)
The approximate annual base compensation range for this position is:
50,000 to 62,500 USD 
 
&ldquo;Los Angeles California-based candidates are not eligible for this role&rdquo;
The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant&rsquo;s experience, knowledge, skills, and abilities; geographic location; and internal equity.<div>
Why join Genpact? 
<ul><li>Lead AI-powered transformation &ndash; Drive innovation and solve real-world business challenges that matter</li><li>Make an impact &ndash; Help global enterprises solve business challenges that matter</li><li>Accelerate your career &ndash; Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead</li><li>Work with the best &ndash; Join 140,000+ bold thinkers and problem-solvers who push boundaries every day</li><li>Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</li></ul>
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let&rsquo;s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. 
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</div></div>

Engineer - Infrastructure Services N 4A

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