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ai technology training associate

Accordion

<div>
 
 Please note: This position is not eligible for immigration sponsorship.
 
 
 
 
 Company Overview
 
 
 
 We are the better way to work in finance. As private equity&rsquo;s value creation partner, we sit at the heart of PE&mdash;where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value&mdash;supporting the office of the CFO to drive end-to-end value creation.
 
 
 If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance &amp; technology experts in a supportive, collaborative environment.
 
 
 Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark.
 
 
 AI &amp; Technology Training Associate
 
 
 The AI and Technology Training Associate will play a key role in advancing Accordion&rsquo;s firmwide understanding and adoption of artificial intelligence and modern technology tools. Reporting to the AI Enablement Lead, this individual will sit within the Global Technology Team and work closely with the People Team (specifically Talent Development) to design, coordinate, and deliver learning programs that build digital fluency across all levels of the organization.
 
 
 This exciting opportunity combines learning strategy, curriculum design, and internal consulting to help build firmwide AI and technology training capabilities. This position exercises independent judgment in designing learning programs, advising stakeholders, and shaping training priorities aligned with Accordion&rsquo;s AI enablement roadmap.
 
 
 The ideal candidate will be a confident communicator, a skilled presenter, and a creative educator with a passion for making complex technology concepts approachable and actionable. Key to this role will be supporting the creation and management of training materials, facilitating live and virtual sessions, and coordinating learning paths across departments. The Associate will ensure that employees not only understand how to use AI tools such as Glean, ChatGPT, Zoom AI, and CoPilot, but also grasp the broader business and operational impact of AI enablement.
 
 
 This position must be based in our New York office and is a hybrid role with the flexibility to work remotely 2 days a week. Ideal candidates should be local to the desired location.
 
 
 This position is not eligible for immigration sponsorship.
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 Learning Path Design &amp; Coordination
 
 
 
 <ul>
 <li>
 Design, develop, and continuously evolve AI and technology learning pathways across roles and levels in partnership with the People Team and Talent Development
 </li>
 <li>
 Lead planning and prioritization of the firmwide AI learning calendar, partnering with Talent Development to support logistics, promotion, and execution
 </li>
 <li>
 Collaborate with subject matter experts to identify and prioritize training needs related to AI literacy, data readiness, and new technology adoption
 </li>
 <li>
 Ensure training programs align with Accordion&rsquo;s AI Literacy and Technology Foundations learning frameworks
 
 
 </li>
 </ul>
 
 Training Delivery &amp; Facilitation
 
 
 
 <ul>
 <li>
 Create engaging and visually polished presentations, training decks, and reference guides
 </li>
 <li>
 Deliver live and recorded training sessions, adapting content to technical and non-technical audiences
 </li>
 <li>
 Provide one-on-one or small group support to help teams apply AI tools in their daily workflows
 </li>
 <li>
 Partner with Talent Development to evaluate learning outcomes and recommend program enhancements based on engagement and effectiveness data
 
 
 </li>
 </ul>
 
 Content Development &amp; Knowledge Sharing
 
 
 
 <ul>
 <li>
 Develop and maintain a repository of AI and technology training materials, including guides, videos, and quick reference sheets
 </li>
 <li>
 Work with internal experts to translate technical capabilities into practical business applications
 </li>
 <li>
 Support the development of onboarding materials for new hires to ensure early exposure to AI tools and practices
 </li>
 <li>
 Partner with the AI enablement and IT teams to ensure new technology rollouts are supported by effective user training
 
 
 </li>
 </ul>
 
 Program Management &amp; Continuous Improvement
 
 
 
 <ul>
 <li>
 Define training success metrics and analyze participation and learning data to inform strategy improvements to learning programs
 </li>
 <li>
 Stay current with emerging AI and technology trends to keep training content relevant and forward-looking
 </li>
 <li>
 Act as a bridge between technical teams and business users to promote a culture of continuous learning and digital curiosity
 </li>
 <li>
 Partner with Talent Development to develop and deliver internal communications related to technology training initiatives, ensuring alignment with firmwide learning messaging, branding, and communication standards
 
 
 </li>
 </ul>
 
 Success in This Role
 
 
 
 <ul>
 <li>
 Delivery of clear, engaging, and scalable AI and technology learning programs across Accordion
 </li>
 <li>
 Increased employee engagement and adoption of AI and productivity tools
 </li>
 <li>
 Consistent alignment between People Team training programs and Accordion&rsquo;s AI Enablement roadmap
 </li>
 <li>
 Recognized internally as a trusted communicator who helps bridge the gap between people and technology
 </li>
 <li>
 Tangible growth in firmwide AI literacy and technology confidence
 
 
 </li>
 </ul>
 
 You Have
 
 
 
 <ul>
 <li>
 Minimum of 3 to 5 years of experience in training, instructional design, learning &amp; development, or a related technology enablement role
 </li>
 <li>
 Strong understanding of AI fundamentals and modern workplace technologies (e.g., Glean, ChatGPT, CoPilot, Zoom AI, Microsoft 365)
 </li>
 <li>
 Exceptional written and verbal communication skills; able to simplify complex concepts for diverse audiences
 </li>
 <li>
 Proven ability to design compelling presentations and learning materials (PowerPoint proficiency required)
 </li>
 <li>
 Demonstrated experience facilitating live and virtual training sessions
 </li>
 <li>
 Highly organized, detail-oriented, and proactive in managing multiple programs simultaneously
 </li>
 <li>
 Bachelor&rsquo;s degree in Communications, Information Systems, Education, or related field
 
 
 </li>
 </ul>
 
 You Are
 
 
 
 <ul>
 <li>
 Excited to be part of a growing team, with a focus on driving future growth
 </li>
 <li>
 Passionate about delivering exceptional client service
 </li>
 <li>
 Knowledgeable about the relationship between Private Equity sponsors and their portfolio companies, particularly within the office of the CFO
 </li>
 <li>
 Willing to get your hands dirty in the details of a project while simultaneously seeing the whole picture
 </li>
 <li>
 Comfortable managing projects with multiple complex workstreams while also focused on your single workstream (you are managing and doing)
 </li>
 <li>
 A self-starter with a strong work ethic
 </li>
 <li>
 Full of entrepreneurial spirit and comfortable in a fluid, flat organization
 </li>
 <li>
 Able to effectively communicate complex issues and solutions, and raise issues to senior team members when necessary
 </li>
 <li>
 A team player, able to work with team members across all levels
 </li>
 <li>
 Someone who enjoys mentoring others and doing meaningful work
 </li>
 <li>
 A leader of others; you lead by example
 
 
 </li>
 </ul>
 The annual salary for this role ranges from: $80,000 to $87,000 + benefits + bonus.
 
 
 Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.
 
 
 Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
 
 
 Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
 
 
</div>

AI & Technology Training Associate

Columbia University

<div><ul><li>Job Type: Officer of Administration</li>
<li>Bargaining Unit:</li>
<li>Regular/Temporary: Regular</li>
<li>End Date if Temporary:</li>
<li>Hours Per Week: 35</li>
<li>Standard Work Schedule:</li>
<li>Building:</li>
<li>Salary Range: $92,000 - $102,400</li>
</ul><div>The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.</div> 
<div></div>

Position Summary

Reporting to the Senior Director of Online Support and Academic Technology, the Associate Director of Academic Technology Solutions plays a critical role in advancing the School of Professional Studies&rsquo; (SPS) use of educational technologies to support high-quality teaching, learning, and operations across all modalities. The incumbent leads initiatives that enhance the digital learning experience, strengthen instructional delivery, and improve academic operations by strategically integrating technology to drive innovation.

This role oversees the full lifecycle of the SPS Academic Technology Stack from vendor evaluation and procurement through implementation, training, interoperability, and continuous improvement, ensuring alignment with institutional goals, security standards, and accessibility requirements. The Associate Director collaborates with faculty, program directors, and colleagues across Online Curriculum and Instruction (OCI), including Instructional Design, Faculty Assessment and Development, and Online Support and Academic Technology subteams, to develop scalable, sustainable solutions for technology-enhanced learning.

A key focus of this position involves leading pilots and evaluations of innovative technologies, including AI-enabled tools and learning management system (LMS) solutions, to assess their pedagogical value, usability, and alignment with SPS&rsquo;s digital learning strategy. The Associate Director translates emerging trends in educational technology into actionable strategies that strengthen SPS&rsquo;s leadership in online and digital learning.

Responsibilities

Academic Technology Strategy and Operations
<div>
<ul><li>Strategic Planning and Academic Technology Leadership
<ul>
<li>Lead the evaluation, implementation, and management of tools within the SPS Academic Technology Stack, ensuring alignment with pedagogical goals, institutional policies, and technical requirements.
</li>
<li>Guide long-term academic technology strategy, including evaluating learning management systems and related platforms for future readiness.
</li>
<li>Partner with academic and administrative leaders to identify scalable technology solutions that advance academic quality, operational efficiency, and innovation across modalities.
</li>
<li>Contribute to budgeting and forecasting for academic technology renewals, pilots, and licensing to ensure fiscal sustainability.
</li>
<li>Align academic technology planning with SPS&rsquo;s digital learning strategy and institutional priorities.
</li>
</ul></li></ul><ul><li>Vendor and Systems Management
<ul>
<li>Manage vendor relationships, including contract lifecycle management, procurement coordination, renewals, and payment processes in partnership with SPS Finance.
</li>
<li>Coordinate with CUIT to conduct security reviews and risk assessments for all new educational technologies, ensuring compliance with institutional standards.
</li>
<li>Ensure interoperability across academic systems and integrations to deliver a seamless, secure, and consistent user experience for students and faculty.
</li>
</ul></li></ul><ul><li>Faculty and Program Support
<ul>
<li>Lead collaborative processes to identify technology solutions that enhance teaching, learning, and assessment across online, hybrid, and in-person modalities.
</li>
<li>Provide consultations, training, and pilot support to faculty, staff, and students to promote effective adoption of new tools and technologies.
</li>
<li>Develop and maintain user guides and documentation that emphasize intuitive, user-centered design to support scalable, high-quality learning experiences.
</li>
</ul></li></ul><ul><li>Compliance, Data Governance, and Accessibility
<ul>
<li>Advance digital accessibility across SPS courses and systems by identifying and addressing barriers, maintaining high standards of compliance, and supporting continuous improvement.
</li>
<li>Ensure that all academic technologies and vendor integrations adhere to institutional data privacy policies and accessibility standards.
</li>
<li>Collect and analyze usage and impact data to evaluate technology effectiveness, inform continuous improvement, and guide decisions on tool retention or sunset.
</li>
</ul></li></ul><ul><li>Innovation and Emerging Technologies
<ul>
<li>Monitor and evaluate developments in generative AI and automation within educational technologies to assess their implications for digital teaching, learning, and operations.
</li>
<li>Evaluate AI capabilities embedded within existing tools and new technologies to ensure alignment with academic governance standards, institutional policy, and pedagogical frameworks, and to determine readiness for responsible adoption.
</li>
<li>Coordinate with institutional partners to review AI-enabled tools for privacy, security, and ethical considerations prior to adoption.
</li>
<li>Develop and apply structured frameworks for piloting and evaluating emerging technologies, including AI-enabled tools, to ensure responsible and evidence-based adoption at scale.
</li>
<li>Provide documentation and recommendations regarding the technical readiness, compliance status, and instructional value of emerging tools to inform institutional decision-making.</li></ul> 

</li></ul></div>Leadership and Management
<ul>
<li>Supervise and guide the activities of Educational Technologists, student workers, and temporary staff to align with the goals and priorities of the Online Support and Academic Technology unit.
</li>
<li>Manage workload distribution, mentoring, and professional development for direct reports.
</li>
<li>Lead change-management and communication efforts for academic technology initiatives, ensuring transparency and adoption across faculty and staff.
</li>
<li>Maintain comprehensive documentation, workflows, and resources related to the SPS Technology Stack and pilot processes.
</li>
<li>Serve as the primary liaison for academic technology projects with internal and external partners, coordinating efforts to ensure alignment, collaboration, and successful implementation.
</li>
<li>Anticipate and resolve issues with new or existing educational technologies, implementing timely and effective solutions.
</li>
<li>Represent SPS on university-wide academic technology groups, including the Academic Technology Leadership Group (ATLG) and related committees, ensuring alignment with institutional initiatives and bringing insights and best practices to SPS.
</li>
</ul>Performs related duties and responsibilities as assigned/requested 

Minimum Qualifications
<ul>
<li>Bachelor&rsquo;s degree required; advanced degree desirable</li>
<li>4 years of related experience</li>
<li>A resume and cover letter with salary requirements must be submitted for consideration</li>
</ul>
Preferred Qualifications
<ul>
<li>Master&rsquo;s degree in educational technology, instructional design, or related field</li>
<li>Minimum of four years of experience in higher education, educational technology, or a related academic support area</li>
<li>Demonstrated experience teaching or supporting faculty in higher education</li>
<li>Experience leading cross-functional projects or academic technology pilots in higher education</li>
<li>Experience supporting technology-enhanced assessment, data analytics, or reporting</li>
<li>Experience as an instructor or trainer in academic or corporate environments</li>
<li>Familiarity with data governance, privacy, and compliance in educational contexts</li>
<li>Knowledge of systems architecture and the integration of academic technologies within enterprise environments</li>
<li>Experience in a supervisory role including the training and development of staff is strongly preferred</li>
</ul>
Other Requirements
<ul>
<li>Proven success in evaluating, implementing, and supporting academic technologies that enhance teaching and learning</li>
<li>Experience managing vendor relationships, procurement processes, and technology budgets</li>
<li>Familiarity with learning management systems (e.g., Canvas, Brightspace, or similar platforms)</li>
<li>Working knowledge of evidence-based online teaching practices to inform technology recommendations and faculty consultations</li>
<li>Strong knowledge of accessibility standards (e.g., WCAG, ADA) and digital accessibility best practices</li>
<li>Excellent organizational, analytical, and problem-solving skills, with the ability to manage multiple projects and meet deadlines</li>
<li>Exceptional written and verbal communication skills, with the ability to collaborate effectively across technical and non-technical stakeholders</li>
<li>Demonstrated commitment to staying current with developments in educational technology, including AI-enabled tools, automation, and interoperability</li>
</ul>
Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.</div>

Associate Director, Academic Technology Solutions

Morgan Stanley

<div>In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Technology Admin Office III position at the Associate Level, which is part of the job family responsible for managing administrative tasks related to technology infrastructure and services, ensuring smooth operations and support for the organization's technology needs.
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. 
 
Interested in joining a team that&rsquo;s eager to create, innovate and make an impact on the world? Read on. 
 
The Firmwide Generative AI Team at Morgan Stanley is a dynamic and innovative department that serves as a center of AI enablement for the firm. The team is responsible for deploying advanced systems that utilize generative artificial intelligence to optimize business processes. The team oversees governance and control measures to ensure the ethical and responsible use of AI technologies. The team is committed to fostering a culture of continuous learning and providing education on AI technologies to other departments within the company.
The Change Management and Training Associate will support the Firmwide AI team's mission to drive adoption and literacy of generative AI technologies across the organization. This role is ideal for a motivated individual passionate about education, change management, and digital transformation. You will collaborate with cross-functional teams, contribute to program milestones, and help shape the firm's AI learning culture.
What you&rsquo;ll do in the role:
Training Development and Delivery
<ul><li>Assist in designing and implementing training programs and content tailored to diverse roles and business units, ensuring employees are equipped to utilize GenAI tools effectively.
</li><li>Support the development and maintenance of digital learning environments, optimizing content management workflows for scalable training delivery.
</li><li>Keep training content current by integrating the latest GenAI advancements.
</li><li>Work with subject matter experts to ensure accuracy and relevance of content.
</li></ul>Change Management &amp; Transformation
<ul><li>Support change management strategies to drive GenAI adoption, addressing barriers such as resistance or lack of understanding through targeted communication and engagement.
</li><li>Foster a culture of innovation and continuous learning, encouraging employees to embrace new capabilities.
</li></ul>Performance Measurement and Optimization
<ul><li>Track and analyze key performance metrics to measure the effectiveness of training and change initiatives.
</li><li>Contribute to continuous improvement efforts by identifying areas for optimization and reporting on program impact.
</li></ul>Communication Strategy
<ul><li>Partner with corporate and business unit communications to execute internal communication plans, keeping the organization informed about training opportunities and program updates.
</li></ul>Stakeholder Management
<ul><li>Build relationships with key stakeholders, communicating program goals and outcomes.
</li><li>Support alignment across diverse groups to achieve GenAI objectives.
</li></ul>Risk Management
<ul><li>Ensure training initiatives comply with company policies, regulatory requirements, and ethical guidelines.
</li><li>Understanding and communication to users of common Generative AI risks (e.g., hallucinations, bias, data privacy concerns), and ability to identify potential pitfalls users may encounter. 
</li></ul> 
What you&rsquo;ll bring to the role:
<ul><li>Bachelor's degree required.
</li><li>Experience in learning and development, with a focus on training program design and delivery.
</li><li>Exposure to organizational change management and transformation initiatives.
</li><li>Understanding of AI and machine learning concepts, especially GenAI technologies.
</li><li>Strong writing and content creation skills.
</li><li>Analytical skills for tracking KPIs and reporting on program effectiveness.
</li><li>Excellent communication and interpersonal skills.
</li><li>Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
</li><li>Experience in highly regulated industries (e.g., financial services) is a plus.
</li></ul>WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients &ndash; helping them reach their goals. We do it in a way that&rsquo;s differentiated &ndash; and we&rsquo;ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren&rsquo;t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you&rsquo;ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There&rsquo;s also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Expected base pay rates for the role will be between $90,000 and $150,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit : https://www.morganstanley.com/people-opportunities/eeo .</div>

Change Management & Training Associate

Humana

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
At Humana, a Fortune 50 company, we are committed to health and well-being through personalized care and community engagement. We are looking for a Lead Technology Solutions Professional who can build applications in Salesforce Health Cloud for our rapidly expanding Primary Care business. The goal is to empower our Medicare sales agents who assist seniors in choosing our senior-focused primary care services. You will sit at the intersection of the latest technology and enhancing the health and happiness of our clients. If you are eager to leverage your technical skills to promote healthier lifestyles, this position could be for you.
As a Lead Technology Solutions professional, you will work directly with Senior Leadership on the Primary Care Growth Team. While your primary focus will be to build Sales applications on Salesforce Health Cloud, you will quickly expand beyond Salesforce, learning new programming paradigms and adopting emerging tools as the software engineering world evolves. Current sales agent tools include managed packages like Blackthorn, BrainShark, and Spiff, while we explore the latest AI technologies to enhance our services.
AI tools we use now include Salesforce Einstein Lead Scoring, Bigtincan's AuthoringAI, RoleplayAI, Coaching AI and InvocaAI for conversational intelligence. We plan to introduce more AI features going forward to help sales agents keep up with the demands of our fast-growing business. Lead responsibilities will include the following:
Design and Development:<ul><li>
Develop Salesforce Health Cloud features using Omniscript, Apex, and Flows.</li><li>
Create custom applications, workflows, and automation using Salesforce tools including Omniscript, Apex, Visualforce, Lightning Components, and Salesforce APIs.</li><li>
Build user interfaces and integrate Salesforce with external systems like Mulesoft.</li><li>
Contribute to full‑stack development beyond Salesforce, including UI frameworks, backend services, APIs, and data integrations.</li><li>
Evaluate and adopt new tools, frameworks, languages, and architectural patterns as business and technology needs evolve.</li></ul>
Collaboration:<ul><li>
Work with business analysts, project managers, and end-users to gather requirements and translate them into technical solutions.</li><li>
Collaborate with cross-functional teams in sales, marketing, and IT to ensure solutions align with business objectives.</li><li>
Provide hands‑on technical leadership, mentoring developers, and setting engineering best practices.</li></ul>
Testing and Maintenance:<ul><li>
Ensure application stability, performance, and security through testing and code reviews.</li><li>
Troubleshoot production issues, debug complex problems, and provide long‑term system support.</li><li>
Promote CI/CD, strong development lifecycle practices, and scalable deployment strategies.</li></ul>
Documentation in ADO:<ul><li>
Create and maintain technical documentation, including architecture designs, solution specifications, and test plans.</li><li>
Maintain knowledge transfer (KT) documentation and system configuration records in Azure DevOps (ADO).</li></ul><h1 class="jobSectionHeader"> 

Use your skills to make an impact 

</h1>Required Qualifications<ul><li>
Bachelor's degree or 4+ years' experience with Salesforce development</li><li>
2+ years of project leadership experience</li><li>
3+ years of Salesforce experience with proficiency in Sales and Health Cloud using Omniscript, Apex, and Flows</li><li>
Salesforce Certifications: Sales/Service/Health Cloud, Administrator, Platform Developer, and Omnistudio Consultant</li><li>
Experience managing multiple tasks and deadlines with strong attention to detail</li><li>
Effective communication skills both verbal and in writing, with the ability to present to senior leaders</li></ul>
Preferred Qualifications<ul><li>
Experience with integrating Salesforce with external systems through Mulesoft.</li><li>
Full‑stack development experience outside Salesforce (e.g., JavaScript frameworks, backend services, APIs, cloud platforms).</li><li>
Certified OmniStudio Developer or Platform Developer II.</li><li>
Salesforce expertise in Sharing &amp; Visibility, Deployment Strategies, Platform App Builder, Advanced Administration.</li><li>
Health Cloud Accredited Professional.</li><li>
Healthcare Industry Certified AI Specialist.</li><li>
Certified AI Associate.</li><li>
Advanced Administrator.</li><li>
Salesforce Certified Associate.</li></ul>
Additional Information
This position follows a remote work style however the candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA; New York City; Washington, D.C: Atlanta, GA, Nashville, TN, Chicago, IL or Charlotte, NC.
Work-At-Home Requirements: To ensure Home or Hybrid Home/Office employees&rsquo; ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:<ul><li>
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.</li><li>
Satellite, cellular and microwave connection can be used only if approved by leadership.</li><li>
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.</li><li>
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.</li><li>
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.</li></ul>
Interview Process
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward you will receive outreach from HireVue to complete an On-Demand prescreening interview.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$117,600 - $161,700 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About us 
</h1>
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Lead Technology Solutions Professional

Dream

<div><div>Originally founded in 1991 as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom. We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools&mdash;growing our organization&rsquo;s impact and leveling the playing field for all children. To learn more, visit wearedream.org.</div><div></div> 
Reporting to the Network Director of Curriculum and Instruction: STEM, the Associate Director of High School Science &amp; Technology is responsible for leading the development, implementation, and continuous improvement of DREAM&rsquo;s rigorous, interdisciplinary High School&ndash;only STEM, AI Literacy, and Design curriculum. This role ensures that High School courses are vertically coherent within grades 9&ndash;12, aligned to college- and career-ready outcomes, and grounded in constructivist, culturally and historically responsive instructional practices.

The Associate Director collaborates closely with school-based leaders to design and facilitate high-quality professional development; coaches High School leaders and teachers around content and pedagogy; ensures strong curriculum implementation; develops unit, interim, and course-level assessments; and analyzes student data to inform instructional and curricular decisions. The ideal candidate brings deep expertise in High School science, engineering, technology, and emerging AI literacy instruction, along with a strong commitment to equity, innovation, and adult learning.
<h3 class="jobSectionHeader">
Responsibilities</h3>
Curriculum, Assessment, and Data
<ul>
<li>Develop, design, and maintain a rigorous, coherent, and interdisciplinary grades 9&ndash;12 Science, Technology, Engineering, AI Literacy, and Design curriculum that fosters achievement for all students, reflects constructivist learning principles, is culturally and historically responsive, and builds students&rsquo; critical consciousness, problem-solving, and design thinking skills;
</li>
<li>Select, adapt, and/or create High School course curricula, unit plans, lesson plans, performance tasks, projects, and instructional materials across science, engineering, technology, AI literacy, and design pathways;
</li>
<li>Collaborate with the Network Director of STEM and key stakeholders to design and execute a multi year High School curriculum revision and codification strategy, ensuring alignment to standards, graduation requirements, and postsecondary readiness;
</li>
<li>Design and develop High School course-level, unit-level, and interim assessments, including project-based and performance-based measures aligned to instructional goals;
</li>
<li>Analyze High School student achievement data to evaluate curriculum effectiveness and implementation fidelity; lead short- and long-term revisions to curriculum and assessments based on findings;
</li>
<li>Partner with Principals, Academic Deans, and High School instructional leaders to regularly analyze assessment data and translate insights into instructional action plans;
</li>
<li>Collaborate with the Curriculum and Instruction Team (CIT) to ensure High School STEM, AI Literacy, and Design courses align with ELA, Math, and broader instructional priorities.
</li>
</ul>Teacher &amp; Leader Development
<ul>
<li><div><ul><li>Design and facilitate high-quality High School-focused professional development that supports teachers and leaders in effective curriculum implementation, instructional rigor, and interdisciplinary integration;
</li>
<li>Conduct High School classroom walkthroughs and curriculum implementation reviews to identify strengths, gaps, and opportunities for instructional improvement;
</li>
<li>Observe and provide feedback on HS Science, Technology, Engineering, AI Literacy, and Design Intellectual Prep and planning meetings to strengthen instructional planning and teacher development;
</li>
<li>Engage in observation, coaching, and feedback cycles with High School content leads and teachers, in coordination with school leaders, to strengthen pedagogy, content knowledge, and instructional coherence;
</li>
<li>Support High School educators in integrating emerging technologies, AI literacy, and design-based learning into instruction in developmentally appropriate and ethically grounded ways;
</li>
<li>Serve as a model of exemplary High SchoolSTEM, AI Literacy, and Design instruction across the network.
</li>
</ul></div></li></ul><h3 class="jobSectionHeader">Qualifications
</h3><ul><li>Bachelor&rsquo;s degree required; Master&rsquo;s degree in Education, Curriculum &amp; Instruction, STEM Education, Educational Leadership, or a related field preferred;
</li>
<li>Minimum of 5 years of experience teaching and/or leading high school science, engineering, and/or technology, with a strong record of achievement for all students;
</li>
<li>Charter school leadership experience (including people management, curriculum implementation, and coaching teachers) strongly preferred;
</li>
<li>Deep knowledge of High School instructional design, curriculum development, standards alignment, assessment design, and pedagogical best practices in science, engineering, technology, AI literacy, and/or design;
</li>
<li>Experience designing or implementing interdisciplinary, project-based, or design-centered High School coursework, strongly preferred;
</li>
<li>Proven experience developing High School teacher and leader capacity through professional development, coaching, and adult learning design;
</li>
<li>Strong analytic, performance management, and systems-thinking orientation, with the ability to use data to inform strategy, accountability, and continuous improvement;
</li>
<li>Demonstrated commitment to equity, inclusion, and expanding access to high-quality High School STEM and technology learning opportunities;
</li>
<li>Strong interpersonal skills, cultural competency, and an ability to build relationships with a diverse group of stakeholders;
</li>
<li>Curious, innovative leader with a passion for continuous learning and implementing new ideas;
</li>
<li>Excellent organizational, project management, and prioritization skills, with the ability to balance multiple projects simultaneously;
</li>
<li>Exceptional written and verbal communication skills, with an ability to convey complex information to a variety of audiences;
</li><li>Deep alignment with DREAM&rsquo;s mission, values, and commitment to student success.</li> 
</ul><h3 class="jobSectionHeader">Working Expectations</h3><ul>
<li>Ideal start date: June 1, 2026</li>
<li>The Associate Director of High School Science, Technology, and Engineering is part of the Curriculum team, which currently works 3 days in the office and up to 2 days remote, per week (subject to change).</li>
</ul><h3 class="jobSectionHeader">Benefits and Paid Time Off</h3><ul>
<li>We offer comprehensive benefits including:</li>
<li>Flexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children;</li>
<li>The ability to select between a variety of medical plans according to what best suits the employee&rsquo;s needs;</li>
<li>Dental and vision plans;</li>
<li>Disability benefits;</li>
<li>Life insurance;</li>
<li>Up to 12 weeks fully paid of Parental Leave;</li>
<li>Flexible spending account options;</li>
<li>Pre-tax commuter benefits (parking and transit);</li>
<li>Fitness and entertainment discounts;</li>
<li>A variety of support through our employee assistance program (EAP);</li>
<li>403(b) retirement plan with employer match starting at 4% after one year, with increases tied to DREAM tenure;</li>
<li>Referral, performance, and tenure milestones bonuses;</li>
<li>Discounted school meals through our in-house Scratch Food Program;</li>
<li>Tuition reimbursement support;</li>
<li>Access to a professional development fund;</li>
<li>All full-time Network Support Team employees are eligible for approximately 48 days off throughout the year including holidays, sick days, personal days and summer Fridays.</li>
<li>Benefits are subject to change.</li>
</ul><h3 class="jobSectionHeader">Compensation</h3><ul>
<li>DREAM offers a competitive salary commensurate with relevant experience. The incoming annual salary range for this position is $105,000 to $115,000 per year. New hires are typically brought into the organization at a salary closer to the start of the range depending on qualifications, internal equity, and the budgeted amount for the role. All regular employees receive annual compensation increases and have the opportunity to earn both performance- and tenure-based bonuses. Because we value tenure in each role, our salary ranges are not capped.</li>
</ul><div>Our Commitment to Diversity, Equity, and Inclusion</div><div></div><div> 
At DREAM, diversity, equity, and inclusion are a matter of mission.</div><div></div><div> 
From our schools to our playing fields, DREAM is committed to building a team where each individual can bring their full identity and experience to work because representation matters&mdash;it enriches our team culture, enhances our ability to innovate, and strengthens our impact in and out of the classroom. DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic student body, while working to ensure that our practices are equitable, welcoming, and productive. We are dedicated to creating a world where youth, especially youth of color, have permission to dream&mdash;along with the tools and opportunities to make their dreams reality.</div><div></div><div> 
Come dream with us.</div><div></div><div> 
DREAM Maxims</div><div></div><div> 
All Kids Can. This Kid Can.</div><div>
DREAM is Family.</div><div>
Fun is a Serious Value.</div><div>
Teamwork Makes the DREAM Work.</div><div>
Fail. Persist. Exceed.</div><div>
DREAM Big.</div><div></div><div> 
Applying to DREAM</div><div></div><div> 
We know applying for a new job can be a daunting process. In addition, studies have shown that historically underrepresented individuals often only apply to roles if they meet 100% of the qualifications. We encourage all applications! You may be just the person we need. If you have any questions about your application or interview process, do not hesitate to ask your recruiter; we are here to help!</div><div></div><div> 
DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact your recruiter. 
</div><div></div> 
 
<div>If you are a current DREAM employee, please click here to review our Internal Selection Process before applying.</div>

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

Associate Director of High School Science, Technology, and Engineering

High Lantern Group

<div>Senior Associate, Conference Strategy and Stakeholder Engagement
Location: Philadelphia, New York City, or Washington D.C.<div> 
High Lantern Group is a strategic communications consultancy partnering with clients to address complex issues across healthcare, life sciences, public policy, and corporate leadership. We support organizations navigating complex stakeholder environments through integrated strategy, communications, and engagement - particularly at high-impact scientific and professional conferences.</div><div></div><div> 
HLG is seeking a Senior Associate to join our team in Philadelphia, New York City, or Washington D.C. This role is ideal for a professional with 2-4 years of experience in an agency, medcomms, consulting, or client services environment who is highly proficient at managing projects, drafting client deliverables, working face-to-face with clients and senior teams, and coordinating work across multiple workstreams.</div><div></div><div> 
This position will play a central role in supporting pharmaceutical client engagements with external stakeholders. The ideal candidate is highly organized, detail-oriented, comfortable in fast-paced environments, and eager to apply emerging technologies - including AI tools - to improve efficiency, insight generation, and client delivery.</div><div></div> 
Responsibilities<ul><li>
Support planning and execution of client engagements, including stakeholder meetings, roundtables, advisory boards, and related events &ndash; both attached to and independent from conferences.</li><li>
Assist with conference related logistics, such as scheduling 1:1 meetings, tracking availability, coordinating calendars, and managing follow-ups.
</li><li>Maintain and update trackers, stakeholder lists, agendas, and engagement materials.
</li><li>Use emerging technologies, including AI tools, to support research, scheduling, content development, and workflow efficiency.</li><li>
Conduct background research on conferences, sessions, speakers, and stakeholders to inform client engagement strategies.
</li><li>Provide onsite or remote conference support, including real-time coordination, issue resolution, and client support.
</li><li>Manage day-to-day execution of conference-related workstreams, ensuring deliverables are completed on time and meet HLG quality standards.
</li><li>Navigate pharmaceutical compliance and legal reviews, working within systems like Veeva Vault.
</li><li>Draft and edit client-facing materials, such as briefing documents, schedules, recap summaries, and internal trackers.
</li><li>Monitor emails and requests related to conference planning and execution, flagging issues and ensuring timely responses.
</li><li>Coordinate closely with internal teams across HLG to ensure alignment on timelines, responsibilities, and client expectations.
</li><li>Synthesize complex information into clear, concise materials for internal and client use.
</li><li>Support development of presentations, memos, and other materials related to conference strategy and outcomes.</li></ul><div> 
</div>Experience and Attributes<ul><li>
2-4 years of professional experience in communications, consulting, medcomms, agency, or client-service environments.</li><li>
Experience working in client-facing roles and managing deliverables in fast-paced environments.</li><li>
Strong writing and editing skills with experience producing client-ready documents and presentations.</li><li>
Demonstrated ability to manage multiple projects simultaneously while maintaining accuracy and attention to detail.
</li><li>Experience organizing or supporting events such as workshops, roundtables, and/or other stakeholder meetings.</li><li>
Highly organized, proactive, and comfortable operating in fast-paced, deadline-driven environments.
</li><li>Proficiency in Microsoft Office; familiarity and comfort using AI-enabled tools and platforms is required.
</li><li>Experience with compliance software like Veeva Vault.</li><li>
Interest in or exposure to healthcare, life sciences, biotechnology, or pharmaceutical sectors.</li><li>
Ability to travel both domestically and internationally as needed.
</li><li>Bachelor&rsquo;s degree required.</li></ul><div></div><div> 
We will accept applications until the position is filled. Candidates for this position will be asked to complete a writing test during the hiring process.</div><div> 
</div>About High Lantern Group<div>
With offices in Atlanta, New York, Philadelphia, and Washington, D.C., High Lantern Group combines deep subject-matter expertise in healthcare and life sciences, corporate and social leadership, aging demographics, technology and innovation, and public policy outcomes, delivering integrated strategy, communications, and coalition-building solutions.</div><div></div><div> 
The High Lantern Group team is differentiated by:</div><ul><li>
Excellence-driven performers who set a high bar for themselves, their work and their team.</li><li>
Curious, innovative thinkers motivated by meaningful impact and energized by translating insight into action.</li><li>
Client-centered collaborators who strive to build trusted relationships, communicate with clarity and purpose, and deliver original, tailored solutions to complex challenges.</li></ul> 
High Lantern Group provides a competitive salary range for our open requisitions. Actual salary is influenced by a wide array of factors including but not limited to skill set, experience, training, education, and other business and organizational needs. The range of starting annual salary for this role is $60,000 - $80,000. Decisions will be determined on a case-by-case basis.
In addition to the base salary, this position is eligible for performance-based incentives and a competitive benefits package.
High Lantern Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HLG complies with all applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.
High Lantern Group recruiting service, sourcing entity, or third-party paid service at any time. Any referrals, resumes, or candidates submitted to HLG or any employee or owner of HLG without a pre-existing agreement signed by both parties covering the submission with be considered HLG&rsquo;s property and not subject to any fees or charges. For existing agreements, a role must be approved and open to external search; otherwise, unsolicited, and unapproved submittals and referrals will be considered HLG's property and free of fees.</div>

High Lantern Group - Senior Associate, Conference Strategy and Stakeholder Engagement

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
The Senior Cloud Solutions Engineer supports the development and execution of Humana&rsquo;s cloud implementation and modernization strategy for Contact Center as a Service (CCaaS) platforms. This role plays a critical hands on engineering leadership role in advancing large scale transformation initiatives, including the Nuance Migration Project. 
This position represents a strategic shift from primarily operational and process oversight to deep technical execution and technical leadership, embedding stronger cloud, SaaS, and contact center engineering expertise within the team while maintaining awareness of delivery and operational considerations. The role addresses moderately complex to complex technical challenges and exercises significant autonomy in determining technical approaches and solutions.
The Senior Cloud Solutions Engineer is a key member of Humana&rsquo;s technology organization, responsible for implementing and advancing the enterprise cloud strategy for the Customer Experience Center Platform ecosystem, including Genesys Cloud and the new Platform Google CX Agent Studio.
This role provides hands‑on technical leadership across architecture, design, integration, and optimization of cloud‑based contact center solutions. The engineer collaborates closely with product owners, solution architects, business analysts, delivery teams, IT leadership, operations leaders, and vendor partners to ensure Humana fully realizes the value of its CCaaS investments in a secure, compliant, and scalable manner.
The role begins to influence platform and innovation strategy, makes decisions on moderately complex to complex technical issues with limited guidance, and exercises considerable latitude in defining objectives and approaches. Success in this role requires a strong balance of engineering execution, vendor partnership, and transformation leadership.<h1 class="jobSectionHeader"> 
Use your skills to make an impact
 
</h1><h3 class="jobSectionHeader">Primary Responsibilities</h3><ul><li>Serve as the technical lead for Contact Center solutions, with hands‑on ownership of Google CX Agent Studio, Google Cloud Platform (GCP), and integrated CCaaS technologies (e.g., Genesys Cloud).</li><li>Design, implement, and optimize cloud‑based contact center and conversational AI solutions leveraging GCP services, including integrations with Google CX Agent Studio, speech technologies, analytics, and AI/ML capabilities.</li><li>Provide technical leadership and mentorship to developers and engineers, ensuring adherence to enterprise architecture standards, security, reliability, and scalability best practices.</li><li>Partner with business analysts, solution architects, and product owners to translate business requirements into end‑to‑end technical designs and implementations across cloud and SaaS platforms.</li><li>Lead development and configuration efforts for omnichannel capabilities, including voice, chat, routing, authentication, analytics, and automation, across Google‑based and vendor platforms.</li><li>Drive platform modernization initiatives and migrations (e.g., Nuance migration) with a focus on cloud‑native and GCP‑optimized architectures.</li><li>Evaluate, design, and execute Proofs of Concept (POCs), pilots, and solution validations on Google CX Agent Studio, GCP, and related SaaS platforms.</li><li>Identify optimization opportunities across performance, latency, cost, and operability; provide actionable recommendations and drive implementation.</li><li>Collaborate closely with platform vendors (Google, Genesys, and others) to resolve complex technical issues, influence product roadmaps, and ensure successful adoption of new capabilities.</li><li>Participate in Agile ceremonies (sprint planning, demos, retrospectives) while ensuring high‑quality engineering execution and delivery outcomes.</li></ul><div></div><h3 class="jobSectionHeader">
Required Qualifications</h3><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field</li><li>
10+ years of technical experience delivering complex, large‑scale cloud, SaaS, or platform‑based solutions</li><li>
Strong analytical, organizational, and problem‑solving skills</li><li>
Passion for contributing to an organization focused on continuously improving consumer and member experiences</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications</h2><ul><li>
Technical leadership experience delivering large‑scale cloud and SaaS platforms, with a strong focus on Customer Experience / Contact Center technologies (e.g., Genesys Cloud, NICE inContact, Five9, Salesforce).</li><li>
Proven experience leading or contributing to major enterprise modernization and transformation programs, including cloud migrations and platform exits.</li><li>
Hands‑on experience delivering omnichannel customer engagement capabilities, including voice, chat, routing, authentication, analytics, workforce management, AI/ML, automation, and conversational interfaces.</li><li>
Experience integrating contact center platforms with enterprise SaaS ecosystems (e.g., Salesforce, ServiceNow, Microsoft Dynamics).</li><li>
Demonstrated ability to design, execute, and lead Proofs of Concept (POCs), pilots, and technology evaluations on cloud and SaaS platforms.</li><li>
Strong architecture experience across Business, Application, Data, and Technology domains.</li><li>
Excellent communication and influencing skills, with the ability to translate complex technical concepts into business‑relevant outcomes.</li><li>
Proven ability to mentor teams, drive adoption of new technologies, and enforce engineering best practices.</li><li>
Experience working in Agile delivery models (e.g., SAFe), with familiarity in Waterfall methodologies.</li><li>
Experience collaborating closely with vendors to influence product capabilities and roadmaps.</li><li>
Healthcare industry experience preferred.</li></ul><h3 class="jobSectionHeader">
Google Cloud Platform (GCP) &amp; Conversational AI &ndash; Preferred Skills</h3><ul><li>
Hands‑on experience with Google Cloud Platform (GCP) services supporting customer experience and conversational AI solutions.</li><li>
Experience designing and implementing solutions using Google CX Agent Studio and/or Dialogflow CX, including intent modeling, conversation design, orchestration, and integrations.</li><li>
Familiarity with Vertex AI for ML model integration, tuning, and inference in customer experience use cases.</li><li>
Experience leveraging BigQuery for analytics, reporting, and insights related to contact center and customer interactions.</li><li>
Experience deploying and operating services using Cloud Run, Compute Engine, or Kubernetes‑based architectures.</li><li>
Strong understanding of GCP IAM, security, networking, monitoring, and cost optimization best practices.</li><li>
Experience integrating GCP services with CCaaS platforms (e.g., Genesys Cloud) and enterprise systems.</li><li>
Exposure to GCP‑based speech, text, and AI services (e.g., speech recognition, NLP, analytics) is a strong plus.</li></ul>
Additional Information
Work-At-Home Requirements<ul><li>
WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.</li><li>
A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.</li><li>
Satellite and Wireless Internet service is NOT allowed for this role.</li><li>
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information</li></ul>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$106,900 - $147,000 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About us 
</h1>
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Senior Cloud Solutions Engineer - Contact Center

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