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<div>JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you&rsquo;ve got deep experience in commercial real estate, skilled trades or technology, or you&rsquo;re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Client Support Coordinator &ndash; JLL
What this job involves:
As a Client Support Coordinator for our Enterprise Solutions team with ATG, you will play a pivotal role in ensuring our Healthcare Facility clients achieve success with the complex enterprise solutions deployed on our platform. This position offers an exciting opportunity to make a significant contribution to JLL's ongoing success in the Healthcare market by providing comprehensive support, training, and account management. Reporting to the Director of Client Support &amp; Training, you will serve as a trusted partner to clients, helping them maximize the value of their technology investments while contributing to JLL's commitment to excellence in client service.
What your day-to-day will look like:<ul><li>
Provide first-line support and troubleshooting for more than 10 complex enterprise solutions, including thorough analysis of data to resolve client issues effectively.</li><li>
Perform data fixes within SQL databases as needed, ensuring data integrity, stability, and optimal system performance.</li><li>
Handle comprehensive user management, including processing new and renewal access requests and establishing proper access levels within specific solutions.</li><li>
Act as Project Manager to implement enterprise solutions by collaborating with clients to identify specific needs, configuration requirements, and project timelines.</li><li>
Serve as Trainer to provide training sessions upon project completion as well as on-demand training for existing clients to enhance their solution utilization.</li><li>
Proactively reach out quarterly to assigned clients as their Account Manager to touch base, address issues, escalate concerns when necessary, and follow through to resolution.</li><li>
Utilize active listening skills to identify opportunities to expand client use of existing solutions and develop interest in solutions not yet implemented.</li><li>
Communicate effectively within the team and with cross-functional teams to ensure timely resolution of issues and deliver a positive client experience.</li><li>
Share client feedback about solutions to support continuous improvement of the client experience and enhancement of solution capabilities</li></ul>
Required Qualifications:<ul><li>
Ability to take initiative and act independently with minimal supervision in a client-facing environment.</li><li>
Strong analytical, organizational, and coordination skills to manage multiple priorities effectively.</li><li>
Detail-oriented approach with strong verbal and written communication skills.</li><li>
Business standard English proficiency (written and spoken).</li><li>
Proficiency with MS Office suite, especially Outlook, Excel, and PowerPoint.</li><li>
Strong presentation skills for client training and demonstration sessions.</li><li>
Agile work style with the ability to adapt as business requirements evolve.</li></ul>
Preferred Qualifications:<ul><li>
Experience with SQL database management and data analysis.</li><li>
Previous experience in a client support, account management, or project coordination role.</li><li>
Background working in the Healthcare industry or supporting Healthcare facilities.</li><li>
Experience with enterprise software solutions and technology platforms.</li><li>
Demonstrated ability to work effectively in a fast-paced environment with competing priorities.</li><li>
Willingness and ability to travel occasionally to client sites, including out-of-town travel.</li><li>
Project management or training certification or demonstrated experience in these areas.[Source: Sara shared 9-4-2025 JLL Job Description Template.docx]</li></ul>
Location: Remote, US only
Work Shift: 8:00am to 5:00pm CST
Salary: $65,000 per year
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
70,000.00 &ndash; 70,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
Remote &ndash;Chicago, IL
If this job description resonates with you, we encourage you to apply, even if you don&rsquo;t meet all the requirements. We&rsquo;re interested in getting to know you and what you bring to the table! 
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:<ul><li>
401(k) plan with matching company contributions</li><li>
Comprehensive Medical, Dental &amp; Vision Care</li><li>
Paid parental leave at 100% of salary</li><li>
Paid Time Off and Company Holidays</li><li>
Early access to earned wages through Daily Pay</li></ul>
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL&rsquo;s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (&ldquo;JLL&rdquo;) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process &ndash; including the online application and/or overall selection process &ndash; you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page &gt; I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
Text Constant This position may require you to be fully vaccinated against COVID-19. If required, you&rsquo;ll be asked to provide proof that you&rsquo;re fully vaccinated upon your start date. You&rsquo;re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson &amp; Johnson/Janssen). Failure to provide proof of vaccination may result in termination.</div>

Client Support Coordinator

Uber

<div>About the Role
 
 
The Commercial Strategy team within Delivery Commercial Operations helps Commercial and DCO Leadership make faster, better decisions. We define commercial strategy, develop and maintain the commercial growth thesis, diagnose performance, and turn insight into clear strategic recommendations. We translate those recommendations into planning inputs that inform how the organization prioritizes growth, investment, capacity, and coverage.
 
 
The Senior Strategy &amp; Planning Associate will independently own cross-functional commercial strategy questions from problem framing through recommendation and leadership decision. This person will serve as a thought partner to senior leaders, build a point of view from imperfect information, and influence decisions across growth priorities, market and segment focus, productivity assumptions, investment logic, and performance interventions.
 
 
The role is designed for a strategist who can move fluidly between the details of data and the broader business context. Success requires independent judgment, analytical rigor, crisp communication, and the ability to align partners without formal authority.
 
 
This member owns strategic recommendations, cross-workstream prioritization, and creates momentum to drive recommendations and decisions forward.
 
 
The Senior Strategy &amp; Planning Associate makes things happen, ensuring the priorities from leadership are effectively and efficiently driven across the organization and land the recommendations.
 
 
What You'll Do
<ul><li>Independently bring structured thinking to broad, ambiguous commercial questions and define the analytical and stakeholder workplan required to reach a decision
</li><li>Develop executive-ready recommendations that state clear points of view with supporting evidence, alternatives considered, tradeoffs, risks, and what decisions are needed
</li><li>Use SQL and other analytical tools to diagnose performance, test hypotheses, and quantify the impact of strategic choices
</li><li>Lead cross-functional work with Commercial, Sales Planning, Finance, Operations, Product, and regional or LOB partners
</li><li>Influence senior stakeholders through clear narratives, constructive challenges, and practical recommendations grounded in business context
</li><li>Design reusable frameworks, assumptions logs, intervention trackers, and decision artifacts that raise the quality and speed of recurring work
</li><li>Use AI tools to accelerate research, automate repetitive analysis, pressure-test recommendations, and build reusable workflows, while validating outputs and remaining accountable for the final work
</li><li>Lead assigned components of monthly and quarterly performance reviews, planning cycles, and post-decision learning reviews
</li><li>You can expect high pace and high ambiguity in the role, usually solving questions that we are facing for the first time or taking a new lens to others, the speed and bar in the role is high
</li></ul>Basic Qualifications
<ul><li>4+ years of experience
</li><li>Bachelor's degree
</li><li>Proficient SQL skills, including the ability to query, join, transform, and validate large or complex datasets
</li></ul>Preferred Qualifications
<ul><li>Master's degree in business, economics, analytics, engineering, public policy, or a related field
</li><li>Strong business and financial acumen, including comfort with growth drivers, productivity, investment tradeoffs, and frameworks
</li><li>Experience in strategy, operations, management consulting, finance, business planning, or a commercial strategy role in a scaled or high-growth business
</li><li>Experience with marketplace, delivery, mobility, advertising, subscription, retail, or other multi-sided business models
</li><li>Experience building reusable analytical workflows, decision frameworks, or self-service tools for business partners
</li><li>Working knowledge of Python, data visualization, experimentation, or advanced analytical methods
</li><li>Demonstrated ability to define and solve complex strategic problems using quantitative and qualitative evidence
</li><li>Strong written and verbal communication, including experience presenting recommendations to senior stakeholders
</li><li>Demonstrated ability to lead cross-functional work, navigate ambiguity, and influence without authority
</li>AI Expectations: AI fluency is evaluated through operating judgment rather than tool familiarity. Strong candidates use AI to improve speed and quality, disclose material use, verify outputs, protect confidential information, and explain where human judgment changed or overrode the tool's output. The recommendation and its defensibility remain the candidate's responsibility 
<li>
</li></ul> 
 
For Chicago, IL-based roles: The base salary range for this role is USD $118,000 per year - USD $131,000 per year. 
 
You will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. 
 
Ready to Ride? 
 
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you. 
 
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
 
 
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements. 
 
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.</div>

Sr Strategy & Planning Associate, Commercial Strategy

J2B GLOBAL LLC

<div><div><div><div><h3 class="jobSectionHeader">Principal ML Engineer</h3>
</div><div>C2CContract
</div></div><div>Chicago, IL
</div><div>Visa: US CitizenH1BTNGreen CardGC-EADH4-EADEAD
</div><div>Role: Principal ML Engineer Location: Dallas, TX - 5 days onsite from day 1 Secondary locations: Chicago, IL and New York City, NY Job Description: Responsibilities: Contribute to Mail Intelligence Mission: Support the development of AI/ML capabilities that enhance user personalization and insights within Mail and the broader client's ecosystem. Innovate and Personalize: Assist in building scalable AI/ML solutions that identify user interests and habits, contributing to personalized user experiences. Technical Leadership: Guide and mentor a team of passionate engineers, fostering a culture of innovation and excellence. Your leadership will ensure the delivery of high-quality, user-centric solutions. Collaborative Development: Work with cross-functional teams to integrate new AI/ML features and improve existing platforms, ensuring smooth user interactions. Data-Driven Insights: Apply machine learning techniques and big data processing to derive insights from mail data, enhancing content and user knowledge. Tool and Workflow Development: Develop AI/ML tools and workflows to manage and utilize large datasets, supporting AI-based infrastructure and analytics. A/B Testing and Analysis: Run regular A/B tests, gather data, and draw conclusions on the impact of your models. Commitment to Excellence: Maintain high engineering standards, focusing on code quality and architectural skills, while delivering optimal user experiences. Feedback and Recovery: Implement feedback loops and recovery paths to handle AI failures gracefully, ensuring user satisfaction. Balance Tradeoffs: Manage cost, quality, and speed tradeoffs in AI/ML solutions to optimize performance. A lot about YOU Educational Background: You have a strong foundation in computer science, data science, or a related field, with a focus on machine learning and AI technologies. Technical Skills: Proficient in programming languages such as Python or Java and machine learning frameworks like TensorFlow, PyTorch, and Scikit-learn. Skilled with AI tools such as Cursor, Copilot, and Claude. AI Skills: Advanced AI skills, including experience with AI development tools and frameworks. Problem-Solving Ability: You possess strong analytical skills and a knack for solving complex problems using data-driven approaches. Collaboration: You are a team player who can work effectively with cross-functional teams, including tech leads and architects, to deliver high-quality solutions. Passion for Innovation: You are enthusiastic about leveraging AI/ML to drive innovation and enhance user experiences across Mail and the broader ecosystem. Attention to Detail: You maintain high standards for code quality and are committed to delivering robust, scalable solutions. Continuous Learning: You are eager to stay updated with the latest advancements in AI/ML and apply them to improve products and services. Qualifications Educational Requirement: Bachelor's degree in Computer Science, Data Science, or a related field; a Master's degree is a plus. Experience: 8+ years of experience in machine learning, data analysis, or a related field. Technical Proficiency: Expertise in Python, Java, or C++ and machine learning frameworks like TensorFlow, PyTorch, and Scikit-learn. Skilled with AI tools such as Cursor, Copilot, and Claude. Data and Infrastructure: Proficient in big data technologies (Hadoop, Spark) and modern ML infrastructure (Airflow, MLFlow, feature stores, vector databases, CI/CD for ML). Generative AI and Optimization: Hands-on experience with LLMs, generative AI (prompt engineering, Agent frameworks, fine-tuning, RAG, LLMOps), and GPU optimizations. Observability and Feedback: Familiar with observability, telemetry, and user feedback loops for product improvement. Algorithm Knowledge: Solid understanding of machine learning algorithms, natural language processing, and data mining techniques. Problem-Solving Skills: Demonstrated ability to solve complex problems and implement efficient, scalable solutions. Collaboration Skills: Ability to work effectively in a team environment and collaborate with tech leads, architects, and cross-functional teams. Communication Skills: Strong verbal and written communication skills to articulate complex technical concepts to non-technical stakeholders. Continuous Improvement: Eagerness to learn and adapt to new technologies and methodologies in the AI/ML domain. Preferred Qualifications Mail Experience: Prior experience working with email systems or related technologies is a plus. Personal Attributes: Self-driven and detail-oriented, with a passion for tackling challenges. Strong teamwork spirit, excellent communication skills, and the ability to multitask and manage expectations effectively. Cloud Experience: Experience with public cloud platforms, especially Google Cloud Platform (GCP), is preferred.</div></div><div> Refer</div></div>

Principal ML Engineer

West Monroe

<div><div>Are you ready to make an impact?</div> 


West Monroe is seeking a Senior Data Engineer to join our Data &amp; AI practice. In this role, you will design, build, and optimize modern cloud data platforms that enable advanced analytics, AI, and business intelligence. Working with technologies such as Databricks, Snowflake, and Microsoft Fabric, you will help clients modernize their data ecosystems, develop scalable data pipelines, and establish trusted data foundations that power reporting, machine learning, and generative AI solutions. As a technical leader on project teams, you will mentor consultants, contribute to solution design, and deliver high-quality outcomes for our clients.
<h2 class="jobSectionHeader">
What You Will Do</h2>
<ul><li>Design, develop, and optimize cloud-native data solutions using Databricks, Snowflake, Microsoft Fabric, and related data technologies.</li>
<li>Architect and deliver modern cloud data solutions using AWS, Azure, and GCP, integrating cloud-native technologies with Databricks, Snowflake, and Microsoft Fabric to support enterprise analytics, AI, and business intelligence initiatives.</li>
<li>Build scalable batch and streaming data pipelines that support enterprise analytics, operational reporting, and AI-enabled applications.</li>
<li>Design and implement modern lakehouse and data warehouse architectures that improve data accessibility, governance, and performance.</li>
<li>Collaborate with client stakeholders to gather requirements, translate business needs into technical solutions, and deliver high-quality data engineering outcomes.</li>
<li>Develop robust ELT/ETL processes, data models, orchestration workflows, and data quality frameworks.</li>
<li>Enable AI and advanced analytics by creating trusted, scalable data foundations that support machine learning, generative AI, semantic models, and intelligent automation initiatives.</li>
<li>Apply data engineering best practices around security, governance, monitoring, performance optimization, and DevOps.</li>
<li>Mentor junior consultants, review technical deliverables, and contribute to solution quality across engagements.</li>
<li>Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.</li>
<li>Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.</li>
</ul><h2 class="jobSectionHeader">What You Will Bring</h2>
<ul><li>4+ years of experience designing and implementing enterprise data engineering solutions.</li>
<li>Hands-on experience with Databricks, Snowflake, and/or Microsoft Fabric in enterprise environments.</li>
<li>Experience building cloud-native data pipelines using Spark, SQL, Python, and modern orchestration tools.</li>
<li>Experience with lakehouse architecture, cloud data warehousing, data modeling, and ELT/ETL development.</li>
<li>Experience integrating enterprise data platforms with analytics, business intelligence, machine learning, or generative AI solutions.</li>
<li>Familiarity with Azure cloud services, including Azure Data Factory, Azure Storage, Azure Synapse, Microsoft Fabric, or comparable cloud technologies.</li>
<li>Experience designing and implementing cloud-native data platforms on AWS, Microsoft Azure, and/or Google Cloud Platform (GCP), with expertise leveraging cloud-native data services alongside Databricks, Snowflake, and Microsoft Fabric to deliver scalable, secure, and high-performing analytics solutions.</li>
<li>Understanding of data governance, security, metadata management, and data quality best practices.</li>
<li>Experience with Git, CI/CD pipelines, Infrastructure as Code, and agile software delivery practices.</li>
<li>Strong analytical, problem-solving, and communication skills with the ability to collaborate effectively across technical and business teams.</li>
<li>Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.</li>
<li>Ability to travel 30 to 50%.</li>
<li>A commitment to inclusion and diversity, and openness to new ideas and perspectives.</li>
<li>Ability to work permanently in the United States without sponsorship.</li>
<li>Hybrid work environment &ndash; 2x/week in office</li></ul><div> 
<h3 class="jobSectionHeader">
Other consultancies talk at you. 
At West Monroe, we work with you.</h3>

We're a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We're fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what's next.

You'll feel the difference in how we work. We show up personally. We're right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn't a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact. 


West Monroe is an Equal Employment Opportunity Employer 
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.

Please review our current policy regarding use of generative artificial intelligence during the application process.

If you are based in California, we encourage you to read West Monroe's Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.</div></div>

Senior Data Engineer

KeyBank

<div>Location:
4910 Tiedeman Road, Brooklyn Ohio
Department: Contact Center Technology 
Experience: 4+ years<h3 class="jobSectionHeader">
About the Role</h3>
KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences.
Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives.
The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks.</li><li>
Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives.</li><li>
Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements.</li><li>
Own end-to-end delivery of complex AI features, from concept and design through deployment and production support.</li><li>
Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences.</li><li>
Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies.</li><li>
Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios.</li><li>
Provide technical mentorship and code review support while contributing directly to development efforts.</li><li>
Establish engineering best practices for AI solution development, testing, deployment, and observability.</li><li>
Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness.</li><li>
Ensure solutions comply with security and regulatory requirements (PII / PCI).</li></ul><h3 class="jobSectionHeader">
Required Skills &amp; Qualifications</h3><ul><li>
4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role.</li><li>
Strong hands-on experience building and deploying AI-powered applications and services.</li><li>
Strong, hands-on experience with Node.js / TypeScript.</li><li>
Proven experience designing and delivering cloud-native solutions on GCP.</li><li>
Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks.</li><li>
Solid understanding of microservices architecture, APIs, and distributed systems.</li><li>
Hands-on Kubernetes experience, including GKE cluster setup and platform operations.</li><li>
Experience with IVR, voice bots, conversational AI, or contact center technologies.</li><li>
Strong collaboration skills across engineering, product, and operations teams.</li><li>
Excellent technical judgment, communication, and problem-solving skills.</li></ul><h3 class="jobSectionHeader">
Preferred Qualifications</h3><ul><li>
Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain).</li><li>
Experience developing AI agents, orchestration workflows, and multi-agent solutions.</li><li>
Knowledge of voice flows, call routing, containment, and agent escalation.</li><li>
Experience working in regulated or financial services environments.</li><li>
Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code.</li><li>
Experience working in Agile delivery models at enterprise scale.</li><li>
Demonstrated experience with Agentic &quot;Vibe Coding&quot; &mdash; rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows.</li></ul>
This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 09/11/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. 

#LI-Remote</div>

Lead AI Engineer

American Institutes for Research

<div><div>AIR is seeking a Research Associate with experience in education research and interest in the application of emerging educational technologies. This position will support a growing portfolio of research, including projects focused on understanding the role AI technologies play in educational opportunities, teaching practices, and student outcomes. The ideal candidate will bring excitement for continuing to develop skills in research and evaluation, and communicating about the work in creative ways. The position will contribute to multiple projects, with a particular emphasis on quantitative and qualitative data collection, processing, basic analysis, and interpretation and dissemination of findings. We seek a collaborative and intellectually curious professional who is excited to contribute to rigorous, actionable research that explores emerging opportunities and challenges in education.

This position has the flexibility to work remotely within the United States (U.S.) or from one of AIR&rsquo;s U.S. office locations. This does not include U.S. territories.
<h4 class="jobSectionHeader">
About AIR:</h4>

Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally. We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all.
<h4 class="jobSectionHeader">
Responsibilities:</h4>

The responsibilities for the position include:
<ul>
<li>Prepare and assist with primary source data collection including through interviews, focus groups, surveys, usage data from educational technology applications, school administrative records, and publicly available data.</li>
<li>Review and process qualitative and quantitative data, including following data procedures to prepare data for analyses.</li>
<li>Conduct basic descriptive analyses of quantitative or qualitative research data and contribute to the reporting and interpretation of findings.</li>
<li>Prepare documents, portions of reports, briefs, charts, and graphs that describe and interpret findings of analyses.</li>
<li>Support project management tasks, including developing project timelines, coordinating meetings, and tracking project progress.</li>
<li>Support recruitment of research participants, including developing promotional materials and conducting outreach to school districts.</li>
<li>Interest and experience supporting proposal writing and business development activities.</li>
</ul><h4 class="jobSectionHeader">Qualifications:</h4>

Education, Knowledge, and Experience
<ul>
<li>Bachelor&rsquo;s degree with 2+ years of experience, or a Master&rsquo;s degree in the social sciences or related fields.</li>
<li>Experience collecting and processing quantitative or qualitative data, preferably in educational contexts.</li>
<li>Experience conducting quantitative or qualitative analysis, including using data analysis software programs (i.e., Stata, R, NVivo, Dedoose).</li>
<li>Interest in the role of AI in education.</li>
<li>Experience with classroom teaching or working with education stakeholders, such as school districts, educators, or program and professional development providers is a plus.</li>
<li>Passion for bringing evidence to bear on education policy, practice, and decision-making in education.</li>
</ul>
Skills
<ul>
<li>Ability to manage multiple tasks and deadlines independently while maintaining attention to detail and contributing to a collaborative team environment.</li>
<li>Excellent communication skills, with an ability to convey complex information, and collaborate efficiently in a virtual work environment.</li>
<li>Ability to maintain a professional and effective working relationship with project teams, partners, and clients.</li>
<li>Proficiency with Microsoft Office Suite.</li>
<li>Prior experience with at least one data analysis tools (e.g., Stat, R, NVivo, Dedoose).</li>
</ul>
Disclosures: Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

American Institutes for Research is an equal employment opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without discrimination on the basis of any characteristic protected by applicable federal, state or local law, including, but not limited to, actual or perceived race (including traits historically associated with race, such as hair texture, hair type, and protective hairstyles such as braid, locks, and twists), creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability, medical condition (e.g., cancer), sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, civil union status, pregnancy, childbirth or related medical conditions, genetic information, or military or veteran status. AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks. AIR maintains a drug-free work environment.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to Taliba Boone at tboone@air.org or call 202.403.5000.

Fraudulent Job Scams Warning &amp; Disclaimer: AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an &ldquo;@air.org&rdquo; domain. Please take extra caution while examining the email address, for example jdoe@air.org is correct and jdoe@aircareers.org is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out to recruitment@air.org. If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov. You can also report it to your state attorney general. Find out more about how to avoid scams atftc.gov/scams.

#LI-DP1 #LI-REMOTE</div><div><div><div><div>
AIR&rsquo;s Total Rewards Program, is designed to reward our staff competitively and motivate them to achieve our critical mission. This position offers the anticipated annual salary as listed. Salary offers are made based on internal equity within the institution and external equity with competitive markets. Please note this is the annual salary range for candidates that are based in the United States.</div></div>
Anticipated Hourly Rate Range
$33 - $40 USD</div></div></div>

Research Associate, Learning Supports

Guidehealth

<div>
 
 WHO IS GUIDEHEALTH?
 
 
 
 Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides&trade; and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients.
 
 
 
 Job Description
 
 
 
 As a Healthguide, you will be supported by clinical teams in your strengthening of the connection between the patient and their primary care physician/medical practice staff, as well as improving the patient&rsquo;s health and well-being. The Healthguide engages patients and helps them navigate their care, solve their healthcare issues, and improves communication with their medical practice.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Working primarily remotely, Healthguides will be working with the patient&rsquo;s medical practice staff and Guidehealth&rsquo;s Case Management team, to manage a targeted population of patients.
 </li>
 <li>
 Functioning independently and being a highly collaborative team member as an extension of medical practice.
 </li>
 <li>
 Assisting the patient in achieving better health outcomes by addressing their questions and concerns, connecting them with the medical practice, partnering in implementing high-impact care plans and closing care gaps, escalating medical issues, and navigating them to the right resources including assisting with referrals to specialty care and community-based organizations (CBOs).
 </li>
 <li>
 Accurately documenting patients&rsquo; medical history and medical issues in the electronic health record (EHR).
 </li>
 <li>
 Understanding the referral and prior authorization process.
 </li>
 <li>
 Continuously building a trusting, professional, working relationship with assigned medical practices and within the Guidehealth organization.
 </li>
 <li>
 Implementing and meeting assigned Key Performance Indicators to produce a positive patient health outcome, while decreasing medical spend.
 </li>
 <li>
 Utilize effective communication modalities (calls, texts, portals, emails) to engage and schedule high-risk patients.
 </li>
 <li>
 Appropriately escalating medical issues to the Health Guide Registered Nurse, Primary Care Physician Medical practice or Guidehealth leadership.
 </li>
 <li>
 Following all security policies and procedures in order to protect all PHI (Protected Health Information) under Guidehealth&rsquo;s custodianship as well as Guidehealth Intellectual Properties.
 </li>
 <li>
 Position may require compensated travel as needed (10-15%) to clinical sites in the Atlanta, GA area for patient and provider engagement and conducting retinal eye exams with paid training provided.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 WHAT YOU'LL NEED TO HAVE
 
 
 
 <ul>
 <li>
 Certified or Registered Medical Assistant OR Certified EMT required with 2 or more years of experience.
 </li>
 <li>
 A love for patient coordination to serve people with complex medical and social needs.
 </li>
 <li>
 Willingness to become proficient in motivational interviewing, critical listening skills and behavioral change management that lead to better patient engagement.
 </li>
 <li>
 Strong interpersonal skills with a focus on empathy, patience, professionalism, and respect in all patient, team, and client interactions.
 </li>
 <li>
 Exceptional conversation skills and the ability to precisely document patient interviews leveraging software and in real time.
 </li>
 <li>
 Experience and understanding of medical terminology and the function of a primary care physician practice.
 </li>
 <li>
 Knowledge of the social determinants of health.
 </li>
 <li>
 Demonstrated competency and ability to independently navigate technology using multiple platforms, computer screens, and other technical components (i.e., Electronic Medical Records, care management analytics databases, phone dialing system, Microsoft Office).
 </li>
 <li>
 Proficiency in Microsoft Office: Outlook, Word, Excel
 </li>
 <li>
 Familiarity with a wide variety of electronic health records, such as: eClinicalWorks, EPIC, Athena, Cerner. Ability to balance competing priorities while remaining detail oriented and focused.
 </li>
 <li>
 Exceptional written, visual and verbal communication skills.
 </li>
 <li>
 Ability to track the progress of multiple tasks while ensuring that tasks are completed.
 </li>
 <li>
 Ability to work independently as part of a patient&rsquo;s overall care team under supervision of licensed clinical professionals.
 </li>
 <li>
 Demonstrated ability to work successfully in a remote work environment.
 </li>
 <li>
 Reliable transportation and a valid state driver&rsquo;s license for occasional travel to provider sites.
 </li>
 <li>
 Adherence to patient confidentiality through use of a provided headset during all conversations in a private home office without distraction.
 </li>
 <li>
 Performance of other duties as assigned.
 </li>
 <li>
 Compliance with all Guidehealth policies and procedures.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 The base pay range for this role is between $21-$24 per hour paid bi-weekly
 
 
 
 
 
 ALIVE with Purpose: How We Thrive at Guidehealth
 
 
 
 At Guidehealth, our values come to life in everything we do.
 
 
 <ul>
 <li>
 We are Driven by Accountability &mdash; grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike.
 </li>
 <li>
 Always Growing, Always Learning &mdash; staying curious and continuously improving inspires us to shape a better future for healthcare.
 </li>
 <li>
 With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve.
 </li>
 <li>
 At Guidehealth, Every Voice Matters &mdash; we believe our collective strength is rooted in the unique perspectives of each team member.
 </li>
 <li>
 And through Empathy in Action, we build stronger connections with those who count on us.
 </li>
 <li>
 This is what it means to be ALIVE with purpose. This is how we thrive &mdash; together &mdash; at Guidehealth.
 
 
 </li>
 </ul>
 
 BENEFITS:
 
 
 
 While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include:
 
 
 <ul>
 <li>
 Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.
 </li>
 <li>
 Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.
 </li>
 <li>
 Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.
 </li>
 <li>
 Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected.
 </li>
 <li>
 Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.
 </li>
 <li>
 Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals.
 </li>
 <li>
 Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need.
 </li>
 <li>
 Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.
 
 
 </li>
 </ul>
 All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. Temporary employees and contractors are not eligible for benefits.
 
 
 
 COMPENSATION:
 
 
 
 The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
 
 
 
 OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT
 
 
 
 Diversity, inclusion, and belonging are at the core of Guidehealth&rsquo;s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
 
 
 
 Our Comittment To Protection Of Patient And Company Data
 
 
 
 This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth&rsquo;s custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
 
 
 As a remote-first organization handling sensitive healthcare data, Guidehealth verifies candidate identity at multiple stages of the hiring and onboarding to safeguard patient privacy, data security, and compliance requirements.
 
 
 
 Remote Work Technical Requirements
 
 
 
 Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here to confirm your internet connection meets these requirements.
 
 
 
 SECONDARY EMPLOYMENT
 
 
 
 At Guidehealth, we value transparency and collaboration as part of our commitment to excellence. As your primary employer, we kindly ask all team members to disclose any secondary employment, regardless of whether it may present a potential conflict of interest.
 
 
 To ensure smooth teamwork and availability, employees must be accessible during our stated working hours. We foster connection and engagement by asking team members to join virtual meetings with their cameras on.
</div>

Remote Medical Assistant- Healthguide

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