executive assistant

front desk agent

front desk receptionist

receptionist

aircraft cabin service agent Jobs in Houston

aircraft cabin service agent

airport concierge

Alliance Ground International

<div><p><b>Job Description:</b></p><p></p><p>
Do you enjoy working in a fast-paced, safety-obsessed aviation environment?<br>
<br>
As an Airport Concierge, you will be responsible for delivering a seamless end-to-end airport experience to clients, ensuring customer satisfaction.</p><p></p><p>
Ideal candidates will have at least one year of Customer Service experience.</p><p><br>
 Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.</p><p><b><br>
Job Responsibilities:</b></p><p></p><ul><li>
Greet client upon arrival at the airport with a friendly and professional demeanor.</li><li>
Escorting clients through security</li><li>
Escort clients to their gate, lounge, restaurant or amenity of their choosing.</li><li>
Assisting with luggage ensuring it loaded to the correct destination.</li><li>
Continuously monitoring flights and communicating any gate changes, delays, early arrivals or cancellations to the client.</li><li>
Assist client print boarding pass if necessary.</li><li>
 Become familiar with all airport amenities such as restaurants, services, retail locations and airline ticket counters, gate information, and the quickest route from point A to point B.</li><li>
Develop and maintain professional rapport with regulating agencies and airlines within the airport.</li><li>
Exhibit upmost confidentiality with clients and client information.</li><li>
Maintain strict adherence to escorting protocol within the airport.</li><li>
Utilize Airport Butler systems to manage service details and communicate with clients.</li><li>
Perform other duties as assigned.</li></ul><p></p><p><b>
Safety, Security and Compliance</b>:</p><p></p><p>
All AGI Team members have a responsibility and duty while at work to:</p><ul><li>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</li><li>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</li><li>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</li><li>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</li><li>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</li><li>
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</li><li>
Fully understand AGI Health &amp; Safety and Security policies.</li><li>
Attend training courses as may be required by AGI.</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Airport Concierge must be able to occasionally lift / carry / push / pull and move items 45 pounds (or more).</li><li>
Must be able to sit or stand for long periods of time.</li><li>
Must be able to work in various weather conditions.</li></ul><p></p><p><b>
Knowledge, Skills &amp; Abilities:</b></p><ul><li><b>
Good Communication Skills</b> &ndash; Airport Concierge must be able to communicate information and instructions verbally and/or email and phone.</li><li><b>
Customer Service Skills </b>&ndash; Airport Concierge are the primary point of contact for clients with any flight changes must have professional, courteous communication while resolving customer concerns.</li><li><b>
Computer skills: </b>Airport Butler Concierge will be required to use Airport Butler app to track to track the start and end time of a greet.</li><li><b>
Problem-solving skills: </b>Airport Concierge may be called upon to offer clients other lounge and/amenities options has necessary.
</li><li><b>Time management skills: </b>Airport Butler must be able to manage their time to effectively complete tasks efficiently in a fast-paced environment.</li></ul><p><b><br>
Qualifications:</b></p><p></p><ul><li>
High school diploma or GED</li><li>
Be at least 18 years of age.</li><li>
Must own smartphone with a mobile operating system and be willing to download apps required by AGI/Airport Butler for operational and data privacy purposes &ndash; partial reimbursement of service plan will be paid monthly</li><li>
High proficiency of computer and smartphone skills, including smartphone applications.</li><li>
Excellent verbal and communication skills.</li><li>
Must be willing to work flexible schedule morning, nights, weekends, and holidays to meet the demands of the operation.</li><li>
Must wear company uniform as outlined and conform to all grooming standards.</li><li>
Must after training, be able to efficiently use Airport Butler&rsquo;s automated reservation system, scheduling application, and communication technology.</li></ul><p></p><p>
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.</p><p></p><p>
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</p><p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

Airport Concierge

Pegasus Senior Living

<p></p><div><p><b>Shift Options:</b> Concierge PT Weekends</p>
<p>Do you have a passion to serve Seniors? More importantly, do you want to know that every day you are making a difference in a resident&rsquo;s life in a senior living building? Then come join our team as a Concierge!</p>
<p>Great Place to Work Certified &ndash; come make it greater!! So many perks and programs!!</p>
<p><b>Concierge Perks, Programs, and Benefits:</b></p>
<ul><li>Flexible Scheduling &ndash; In most cases, we can work our schedules to fit your schedule! (FT/PT)</li>
<li>Same Day pay options available (FT/PT)</li>
<li>Competitive Benefits! Some highlights include:
<ul><li>Medical (FT), Dental (FT), Vision (FT), 401K including matching (FT/PT), Employee Assistance (FT/PT) and much more!</li>
</ul></li><li>Up to 20 days per year of PTO (FT)</li>
<li>Access to various Travel, Restaurant, and Retail Discounts through HR Partners (FT/PT)</li>
<li>Unlimited employee referral bonuses of up to $2,000! Tell your friends! (FT)</li>
<li>Career Development and Advancement Opportunities Nationwide through our Mentorship Program (FT/PT)</li>
<li>Continued Education (CEU) Reimbursement Program for All Associates (FT/PT)</li>
<li>Incredible Company Culture</li>
<li>Access to Free Community Meals during working hours (FT/PT)</li>
<li>PSL Cares Program provides financial support to employees with health-related needs! (FT/PT)</li>
</ul>
<p><b>Our Mission: We Celebrate and Enhance All Lives with Kindness &amp; Integrity</b></p>
<p><b>Highlights of the Concierge Position:</b></p>
<ul><li>Strong written and verbal communication skills</li>
<li>A minimum of one (1) year relevant experience (priority given)</li>
<li><b>Passion: </b>Committed to being the well-spring of support, opportunity, vitality, balance, and dignity to those we serve</li>
<li><b>Teamwork</b>: Respects and values others</li>
<li><b>Caring</b>: Demonstrates empathy as well as a nurturing and loving attitude towards others</li>
<li><b>Accountability</b>: Holds oneself and team to the highest standards</li>
<li><b>Multitask</b> - Ability to take direction on multiple tasks</li>
</ul>
<p>PSL is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, PSL will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective associates and incumbents to discuss potential accommodations with PSL.</p></div>

Concierge-PT Weekends

GardaWorld Security Services US

<p></p><div><p>GardaWorld Security Services is Now Hiring a Concierge Security Officer!</p><p><b>
Ready to suit up as a Security Guard in a Concierge post?</b></p><p>
What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.</p><p>
As a Security Officer &ndash; Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.</p><p><b>
What&rsquo;s in it for you:</b></p><ul><li>
Set schedule: Full-time Mon-Fri 7am-4pm<br>
40 Hours</li><li>
Competitive hourly wage of $16.00 / hour (DailyPay is available for GardaWorld employees!)</li><li>
A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options</li><li>
Career growth opportunities at GardaWorld</li><li>
Uniform provided at no cost</li></ul><p><b>
Responsibilities of a Concierge Security Guard</b></p><ul><li>
Customer service duties like welcoming, verifying identity, and guiding visitors</li><li>
Manage access control</li><li>
Perform regular patrols to identify potential risks</li><li>
Inspect security equipment and report any maintenance needs</li><li>
Respond to incidents, provide first aid, and coordinate with emergency teams</li><li>
Answer questions in person or by phone</li><li>
Write incident reports and communicate security concerns</li><li>
Ensure the safety and protection of individuals and property</li><li>
Multitasking, answering calls, and watching CCTV</li><li>
Using computer skills for emails, etc.</li></ul><p><b>
Qualifications for Concierge Security Guard</b></p><ul><li>
Be authorized to work in the U.S.</li><li>
Be able to provide documentation of High School Diploma or GED</li><li>
Be able to ace (and pass) an extensive screening process</li><li>
Exceptional customer service skills</li><li>
Proficient in basic phone &amp; computer skills</li><li>
If you have Security, Military, Law Enforcement experience &ndash; even better!</li><li>
Must have valid drivers license</li><li>
Must have previous security experience (6 months - 1 year)</li><li>
Must have a hard copy TWIC in hand, not expired</li><li>
Must have computer skills</li></ul><p>
In the United States, GardaWorld Security remains the only guarding security company to be <b>Certified by Great Place to Work</b>. Apply today &ndash; this could be more than a job! 26% of our corporate employees started as frontline workers.</p><p>
If you&rsquo;re ambitious with an entrepreneurial spirit &ndash; someone who wants to be a GardaWorld Ambassador &ndash; a promising career awaits you!</p><p>
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.</p><p>
Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.</p><p><i>
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment</i>.<br>
<br>
License #B07179</p></div>

Front Desk Highrise - TEMP

Blue Chip Services

<p></p><div><h4 class="jobSectionHeader"><b>PART - TIME: OVER NIGHT SHIFTS ONLY</b></h4><p>
(20 hours a week, working 2 shifts between Monday - Saturday)</p>
<p>
We are seeking candidates to fill a multi-role position on a construction project at the William P. Hobby Airport. The ideal candidate should be willing to take on various positions. We value flexibility and adaptability, and we believe that this multifaceted approach will strengthen our team and improve the project's outcomes.</p>
<h4 class="jobSectionHeader"><b>
Gate Guard Responsibilities:</b></h4><ul><li>
Guard entrance gates for restricted areas OUTSIDE of the William P. Hobby Airport.</li><li>
You are to closely monitor and verify that each individual coming into the gated area is properly badged and has authorization to be in that area.</li><li>
Keep an eye out for irregular or unusual activity that could threaten security measures or create safety hazards.</li></ul><h4 class="jobSectionHeader"><b>
Vehicle Escort Responsibilities:</b></h4><ul><li>
Drive a company vehicle with lights and company logos to escort 18wheelers, dump trucks, construction personnel, etc. from the gated entry point to their designated work zone on airport grounds.</li><li>
Drive safely, follow all airport traffic signs, and be alert at all times watching out for aircraft and other vehicles.</li></ul><h4 class="jobSectionHeader"><b>
REQUIREMENTS:</b></h4><ul><li>
MUST HAVE A VALID DRIVER&rsquo;S LICENSE (Airport Requirement)</li><li>
MUST be in good physical condition with the ability to lift/carry a minimum of 40 pounds, and be able to stand for long periods of time outside in high/low temperatures.</li><li>
Ability to obtain a Houston Hobby Airport SIDA Badge. Ability to complete and pass all Houston Hobby Movement Area and NonMovement Area training requirements.</li></ul></div><p></p>

Construction Site Gate Guard/Vehicle Escort - Houston Hobby Airport

NetJets

<div>
 <strong>
  Join the NetJets Team
  <br/>
  <br/>
 </strong>
 NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.
 <br/>
 <br/>
 <strong>
  Purpose of Position
  <br/>
  <br/>
 </strong>
 As an ambassador of the NetJets brand, the Flight Attendant is entrusted with delivering an elite and personalized air travel experience while maintaining an uncompromising commitment to safety and security. Representing the pinnacle of private aviation, the Flight Attendant is the face of NetJets, combining safety leadership, refined inflight service, and bespoke hospitality. Each flight must reflect our unwavering standards with safety above all, followed by a seamless, luxurious travel experience that anticipates and exceeds the expectations of every NetJets Owner.
 <br/>
 <br/>
 <strong>
  Tasks And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible for the safety and security of all Owners and passengers within the aircraft cabin, ensuring strict adherence to the Flight Attendant Manual (FAM), Service Procedures Checklist, Standard Operating Procedures, and all the associated policies.
  </li>
  <li>
   Conducts thorough interior preflight inspections; welcomes Owners and guests with warmth and professionalism; provides personalized briefings and serves as the subject matter expert on all aircraft safety, comfort, and entertainment systems.
  </li>
  <li>
   Must be able to source high-quality catering from external providers when necessary, ensuring all items meet luxury standards and align with Owner preferences.
  </li>
  <li>
   Must deliver elevated inflight service, including premium beverage and food presentation, turndown service, and execution of bespoke Owner profiles and detailed service notes.
  </li>
  <li>
   Must ensure all cabin baggage is correctly and safely stowed in accordance with regulatory and company policies.
  </li>
  <li>
   Must be capable of conducting flights for Owners traveling with pets or who permit smoking onboard, while maintaining discretion and service excellence.
  </li>
  <li>
   Must operate effectively within a collaborative team/crew environment, ensuring consistent compliance with all safety and operational protocols. This includes close collaboration with teams such as Owner Services, NetJets Service Representatives, and other internal teams to ensure a seamless experience.
  </li>
  <li>
   Acts as a trusted liaison for Owners/passengers and NetJets from arrival at the Fixed Base Operator (FBO) through safe arrival at their destination, ensuring a seamless and luxurious experience throughout.
  </li>
  <li>
   Proactively communicates any cabin-related maintenance concerns or irregularities to the Pilot in Command to ensure prompt resolution.
  </li>
  <li>
   Completes all administrative duties, including inventory documentation, service passdowns, and required crew reports with accuracy and attention to detail.
  </li>
  <li>
   Ensures the aircraft cabin is consistently maintained in a clean and organized state, adhering to company standards.
  </li>
  <li>
   Leverage innovative thinking to address complex issues, making prompt decisions in dynamic environments to drive successful outcomes.
  </li>
  <li>
   Other responsibilities as assigned, dependent on specific trip or operational requirements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Note
  <br/>
  <br/>
 </strong>
 <em>
  It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.
  <br/>
  <br/>
 </em>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 High School
 <br/>
 <br/>
 <strong>
  Certifications and Licenses
  <br/>
  <br/>
 </strong>
 <strong>
  Years Of Experience
  <br/>
  <br/>
 </strong>
 2-4 years of experience
 <br/>
 <br/>
 <strong>
  Core Competencies
  <br/>
  <br/>
 </strong>
 Adaptability
 <br/>
 <br/>
 Collaboration
 <br/>
 <br/>
 Curiosity
 <br/>
 <br/>
 Service-Oriented
 <br/>
 <br/>
 Strives For Positive Results
 <br/>
 <br/>
 <strong>
  Knowledge, Skills, Abilities And Other (KSAOs)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be a minimum of twenty-one (21) years of age.
  </li>
  <li>
   Outstanding communication skills, with the ability to engage with clarity, professionalism, and poise.
  </li>
  <li>
   Proficient in personal computing, including but not limited to Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
  </li>
  <li>
   Must be able to occupy assigned jumpseat and secure required safety restraints in accordance with FAA regulations without modification. Must be able to maneuver safely within aircraft cabin dimensions and operate emergency exits.
  </li>
  <li>
   Must be available to work a flexible schedule, including days, nights, weekends, and holidays.
  </li>
  <li>
   Must demonstrate exceptional adaptability and the ability to perform in dynamic and fast-changing environments.
  </li>
  <li>
   Must be able to manage personal rest effectively in preparation for active duty throughout the duration of each tour.
  </li>
  <li>
   Flight duty periods may last up to fourteen (14) hours daily over an eight (8) day period, crossing multiple time zones and varying climate conditions.
  </li>
  <li>
   While on duty, must be willing and able to travel away from home for seven or more consecutive days and nights, with accommodations provided.
  </li>
  <li>
   Must be eligible to obtain all necessary airport authority and U.S. Customs security credentials.
  </li>
  <li>
   Must successfully pass all Transportation Security Administration (TSA) background screenings and obtain required airport and U.S. Customs clearances.
  </li>
  <li>
   Must possess a valid passport and maintain the ability to travel internationally without restriction.
  </li>
  <li>
   Must hold a valid State-issued driver&rsquo;s license.
  </li>
  <li>
   Must be fluent in reading, writing, and speaking the English language .
  </li>
  <li>
   Must exhibit a highly polished, service-oriented appearance and demeanor, with the ability to create positive first and lasting impressions and engage effectively with Owners.
  </li>
  <li>
   Must possess superior oral and written communication skills, particularly under pressure or in high-stakes situations.
  </li>
  <li>
   Must demonstrate sound judgment and decision-making abilities, with acute attention to detail in both technical and service-oriented matters.
  </li>
  <li>
   Must be able to exert up to 60 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
  </li>
  <li>
   Must be comfortable working around animals, including providing care and attention during and surrounding Owner flights.
  </li>
  <li>
   Must maintain required Flight Attendant certification and FAA compliance post-hire.
  </li>
  <li>
   Must successfully complete the NetJets Part 135 Flight Attendant Training Program.
  </li>
  <li>
   Prior experience in premium or luxury service industries
  </li>
  <li>
   Familiarity with high-touch service environments such as private aviation, yachting, Michelin-starred dining, or concierge services.
  </li>
  <li>
   Bachelor&rsquo;s degree preferred with a concentration in hospitality, customer service, business, or culinary arts
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How NetJets Supports You
  <br/>
  <br/>
 </strong>
 NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can
 <em>
  LIVE
  <strong>
   WELL
  </strong>
 </em>
 &mdash;a comprehensive package to support your Mind, Body, and Life.
 <strong>
  <br/>
  <br/>
 </strong>
 <strong>
  Our Comprehensive Suite Of Benefits Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical, Dental, and Vision
  </li>
  <li>
   Healthcare Advocacy
  </li>
  <li>
   Employee Assistance Program
  </li>
  <li>
   Flexible Spending Accounts
  </li>
  <li>
   Health Savings Account with annual employer contribution
  </li>
  <li>
   Wellness Programs &amp; Discounts
  </li>
  <li>
   Paid Time Off
  </li>
  <li>
   Life and Accident Insurance
  </li>
  <li>
   Voluntary benefits (financial protection plans)
  </li>
  <li>
   401(k) plan, with 67% of every dollar you contribute matched by NetJets
  </li>
  <li>
   Short and Long-Term Disability
  </li>
  <li>
   Legal Plan
  </li>
  <li>
   Identity Theft Protection Plans
  </li>
  <li>
   Pet Insurance
  </li>
  <li>
   Family &amp; Caregiving Support
  </li>
 </ul>
</div>


Flight Attendant (NJUS)

City of Houston, TX

<div><div><div><h2 class="jobSectionHeader"><b>POSITION OVERVIEW</b></h2></div>
<div><p><b>Applications accepted from: All Persons Interested</b><br>
<b>Division/Section: Bush Intercontinental Airport / International Services</b><br>
<b>Workdays &amp; Hours*: *Shift work, including rotation, weekends and holidays. (*Subject to change)</b></p><div><b><br>
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS</b></div><div>
Terminal Management exists to deliver a 5-star experience for all passengers travelling through Houston&rsquo;s airports. This experience includes all Guest facing services from the time a passenger enters the airport facility to the time they depart on an aircraft and vice versa. The scope of Terminal Management&rsquo;s responsibility includes aesthetic appearance, functional condition of airport facilities and amenities, operational readiness, and terminal ambiance. Terminal Management is the primary liaison with airlines, federal agencies and any Guest facing service provider at the airports as well as with Skytrax, an organization that rates airlines and airports worldwide and is the inspiration for the Houston Airport System&rsquo;s mission of becoming a 5-star global air service gateway where the magic of flight is celebrated.<br>
<br>
<b>PURPOSE OF THE POSITION</b></div><div>
The purpose of the Airport Services Representative II provides customer assistance using multilingual skills. Provide friendly, courteous service to traveling passengers by assisting with directions, information, and processing through the Federal Inspection Service (FIS) area to ensure convenient travel through the Houston Airports. Supports management with assigned tasks and performs coordination with airlines and Customs Border Protection (CBP). This role ensures operational excellence to all international arriving customers processing through the Federal Inspection process and manages all common use facilities with our primary focus of maintaining compliance with federal, state and local rules and regulations pertaining to the airport. An Airport Services Representative II demonstrates leadership, organization and communication while assisting and monitoring large banks of passengers through the inspection area. &quot;<b><i>Candidates must be able to obtain ALL security REQUIRED BADGE ACCESS INCLUDING CBP ACCESS within 6 months from the hire date.&quot;</i></b></div><br>
<b>
The responsibilities of this position include, but are not limited to:</b><br>
<ul><li>
Supports the Supervisory team by assisting with scheduling and monitoring breaks.</li><li>
Coordinates with airlines and Customs Border Protection to ensure passengers process through Federal Inspection Services Primary inspection area in an expeditious manner.</li><li>
Facilitates International passenger&rsquo;s departures and arrivals through the Federal Inspection Services (FIS) in collaboration with CBP leadership and Stakeholders to exceed the department passenger processing goals.</li><li>
Uses multilingual skills, greets and assists international and domestic visitors and dignitaries such as presidents of foreign countries, consul representatives, international officials, and local, state and federal government representatives.</li><li>
Promotes collaboration and values passenger, business partner and team member input to improve the overall international passenger processing experience and make the passengers happy.</li><li>
Responsible for all aspects of the customer experience including information booth coverage and lost and found to seek solutions and corrective actions to ensure the airport is five-star quality.</li><li>
Inspect, report and schedule facility irregularities to ensure opening day fresh.</li><li>
Promotes a safe, secure and healthy environment for internal and external customers through the Safety Management System (SMS) program.</li><li>
Comply with departmental policies, procedures and enforces regulatory compliance relative to operational activities.</li><li>
Supports the International Services Departmental fiscal year budget goals.</li><li>
Support special events, facilitation of dignitaries and VIP</li></ul><b>
WORK CONDITIONS</b><div>
There are routine discomforts from exposure to moderate heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as paints and cleaning solutions. Requires the ability to make coordinated eye/hand movements within fairly fine tolerance and/or calibration demands; or the ability to make closely coordinated eye/hand movements on a patterned response space within moderate tolerance demands.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>MINIMUM REQUIREMENTS</b></h2></div>
<p></p><div><div><b>EDUCATIONAL REQUIREMENTS</b></div><div>
Requires an Associate Degree, preferably in Hospitality Management, Aviation Management, Business or related fields.</div><div><br>
Directly related professional experience in airport operations or customer service above the required years of experience may be substituted for the above education requirement on a year-for-year basis.</div><b>
</b><div><b>
EXPERIENCE REQUIREMENTS</b></div><div>
Two years of experience in a customer service or hospitality environment are required.</div><div></div><div><br>
Substitution: A Bachelor&rsquo;s degree in Hospitality Management, Aviation Management, Business, or a closely related field may be substituted for the education and experience requirements.</div><div><b>
</b></div><div><b>
LICENSE REQUIREMENTS</b></div><div>
Requires a valid Class C Texas driver&rsquo;s license and compliance with the City of Houston&rsquo;s policy on driving (AP 2-2).</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>PREFERENCES</b></h2></div>
<p></p><div><div>Preference will be given to applicants with one year of experience using bilingual skills specifically with Japanese, Portuguese, Vietnamese, Itailian and Chinese languages in a customer service environment is required for this role.</div><div></div><div><b><i><br>
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **</i></b></div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>GENERAL INFORMATION</b></h2></div>
<p></p><div><div><b>SELECTION/SKILLS TESTS REQUIRED</b></div><div>
The selection process will involve application review and/or interview. Department may administer skills assessment test.</div><div>
</div><div><b>
SAFETY IMPACT POSITION</b> <b>YES</b></div><div>
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.</div><div><b>
</b></div><div><b>
PAY GRADE </b><b>15</b></div><div></div><div><b><br>
SALARY INFORMATION</b></div><div>
Factors used in determining the salary offered include the candidate&rsquo;s qualifications as well as the pay rates of other employees in this classification.</div><div>
</div><div><b>
APPLICATION PROCEDURES</b></div><div>
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.</div><div>
</div><div>
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1858</div><div></div><div><br>
If you need special services or accommodations, call 281-233-1842 (TTY 7-1-1).</div><div></div><div><br>
If you need login assistance or technical support call 855-524-5627.</div><div><br>
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying.<b> For further information pertaining to the Houston Airport System, please visit: </b>https://www.youtube.com/watch?v=EDWLV_sJFoM.</div><div></div><div><br>
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.</div><div></div><div><b><br>
EOE Equal </b><b>Opportunity Employer</b></div><div><b>
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.</b></div></div></div></div><p></p>
<br><div><div><div><div><b>Employer</b></div>
<div>City of Houston</div>
</div></div><div><div><div><b>Address</b></div>
<div><p>901 Bagby St<br>
<br>
Houston, Texas, 77002
</p></div></div></div><div><div><div><b>Website</b></div>
<div>https://www.houstontx.gov/</div></div></div></div>

AIRPORT SERVICES REPRESENTATIVE II (Bilingual)

Brand Me New York

<p>JOB DESCRIPTION<br/>Can you see yourself driving business success to new levels? Would you like to play a major role in shaping the future strategy of a global brand? If so, take the opportunity to apply to L'Occitane!</p><p>WHAT YOU CAN EXPECT</p><p>You will work in a fascinating field, as part of a motivated, dynamic team, within the world of cosmetics, skin and hair care products and fragrances. You will be advising our customers competently with charm and humor. If you have the drive and desire to succeed with a sophisticated company steeped in years of tradition, you're the perfect example of whom we want for our team.</p><p>SELLING SKILLS<br/> Use L&rsquo;Occitane sales tools to implement and obtain sales objectives.<br/> Assist in meeting and exceeding sales plans for store.<br/> Manage inventory and visual sets.<br/> Assist in meeting and exceeding sales metrics for store.<br/> Acquire strong product knowledge of the entire L&rsquo;Occitane product line.<br/> Acts as an ambassador for the brand; creates a store environment representative of a premium brand; adheres an appropriate and affective set of core values.<br/> Assist in driving sales to closure by enthusiastically asking questions and making appropriate product recommendations; ensure satisfied customers by enthusiastically providing legendary customer service.<br/> Assist in Developing &ldquo;Preferred Customer Registry&rdquo; for follow-up phone calls, product launches, and exclusive events.</p><p>COMPETENCIES AND SKILLS</p><p>Knowledge of basic Merchandising Principles and brand product knowledge. Ability to multi-task in fast paced environment. Excellent interpersonal and customer skills. Effective communication skills. Professional appearance. Ability to read and interpret documents such as Store Operations Manuals and Training Manuals.</p><p>SUPERVISORY RESPONSIBLILITIES</p><ul><li>Participates in staffing decisions including employment, discipline and training.</li><li>Creates a productive work environment through consistent coaching and training of the sales associates.</li><li>Ensures that all practices meet applicable legal requirements, policies and procedures.</li><li>Evaluates daily operations on an ongoing basis and makes recommendations/initiates action to enhance productivity, efficiency, effectiveness and profitability.</li></ul><p>WORK ENVIRONMENT</p><p>This job operates in a retail business environment within a national airport.</p><p>POSITION TYPE AND EXPECTED HOURS OF WORK</p><p>This position will work a retail schedule, including evenings, weekends, and holidays as required. Employee must be able to adapt quickly to a competitive environment of retail sales. The hours of operation for each retail store will vary and are subject to airport requirements. Days and hours of work vary by schedule.</p><p>REQUIRED EDUCATION AND EXPERIENCE<br/>HS diploma or equivalent. Candidates must have at least 12 months experience in a premium, luxury- branded retail environment. At least 1 year inventory control/retail management experience preferred. Must be able to work with a minimum amount of supervision. Skincare knowledge a plus.</p><p>WORK AUTHORIZATION/SECURITY CLEARANCE<br/>Applicants are required to undergo a criminal history background check. For on-airport operations applicants must be able to obtain airport security clearance through a fingerprint-based criminal history background check conducted by the Transportation Safety Administration (TSA) in order to receive the required airport security badge.</p><p>Job Type: Full-time</p><p>Pay: $17.00 - $20.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Shift:</p><ul><li>8 hour shift</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Customer service: 1 year (Preferred)</li><li>Retail Store Assistant Managers: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

Assistant Store Manager, IAH Airport

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