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airport planning manager

Enterprise Mobility

<div><h3 class="jobSectionHeader"><b>Overview</b></h3><div>
The Enterprise brand of Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Full Time Lot Driver Attendant located at the Midway Airport located at 5150 W 55th Street, Chicago, IL 60638. The current pay for this position is $17.10 / hour.</div><div></div><div><b><br>
The shift offered is 2:30pm - 11:00pm based on a 5 day workweek (40 hours week) and can included weekends (Friday, Saturday &amp; Sunday), and Holidays. Sunday's availability is required.</b></div><div></div><p><br>
We offer a robust <b>Benefits Package</b> including, but not limited to:</p><ul><li>
Paid Time Off</li><li>
Health, Dental, Vision insurance; Life Insurance; Prescription coverage
</li><li>Employee discounts on car rentals, car purchases and much more!</li><li>
401(k) retirement plan with company match and profit sharing</li><li>
Educational Assistance (full time - 40+ hours only)</li></ul><div>
The lot driver is responsible for moving and positioning vehicles to various designated locations between our properties for servicing, transport and/or rental. A driver will perform all daily responsibilities with a focus on the needs to have vehicles ready for customers in accordance with our high-quality standards.</div><div></div><div><br>
Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. This is a non-CDL, local driving position that offers you the chance to drive multiple new model cars.</div><div><br>
</div><div>Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.</div><div><br>
</div><div>Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.</div><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><div>
Our Full Time Drivers are responsible for the transporting and shuttling of rental vehicles around and between our National/Alamo and Enterprise locations at our Airport location.</div><br>
<div></div><ul><li>
Drive the vehicles from return location to cleaning/servicing location
</li><li>Drive serviced vehicles from cleaning location to ready line location and park for easy access by customers
</li><li>Move vehicles to different areas of the lot or facility as needed and directed by management</li><li>
Deliver vehicles to other Enterprise locations off Airport property as directed by management
</li><li>Ride with or follow drivers to drop off vehicle(s) or pick up vehicle(s)</li><li>
May need to communicate via 2-way radio or cellular phone</li><li>
Perform miscellaneous job-related duties as assigned</li></ul><div><i>
Equal Opportunity Employer/Disability/Veterans</i></div><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li><div>
Must be at least 18 years of age.</div></li><li><div>
Must have a valid driver's license with no more than 1 moving violation and/or at-fault accidents on driving record in the past 3 years</div></li><li><div>
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</div></li><li>
Must have 12 consecutive months of work/organizational experience.</li><li>
Must live within 30 minutes of Midway Airport.</li><li>
Must be available to work 2:30pm-11:00pm, including weekends (Friday, Saturday and Sunday) and Holidays. Sunday is required.</li></ul></div>

Driver - Lot Attendant - Midway Airport - Full Time

Airport Express Shuttle, Inc.

<p><strong>Job Overview</strong><br /><br /><strong>Job Title:</strong> <strong>Customer Service Representative</strong><br /><strong>Company:</strong> <strong>Airport Express Shuttle, Inc.</strong><br /><strong>Location:</strong> <strong>Remote (United States)</strong><br /><strong>Employment Type:</strong> <strong>Full-Time and Part-Time positions available</strong><br /><br />Airport Express Shuttle, Inc. is seeking dedicated and personable Customer Service Representatives to join our remote team. As a leading provider of affordable and convenient airport shuttle services, we pride ourselves on offering a friendly and reliable experience for our passengers. In this role, you will be the first point of contact for our customers, playing a vital part in upholding our commitment to exceptional service. The ideal candidate will be an excellent communicator with a passion for helping people, ensuring every customer interaction is positive and efficient.<br /><br /><strong>Responsibilities</strong><br /><br />* Respond promptly and professionally to customer enquiries via phone, email, and live chat.<br />* Assist customers with booking new reservations, amending existing bookings, and processing cancellations.<br />* Provide accurate and detailed information regarding our shuttle services, schedules, pricing, and policies.<br />* Resolve customer issues, complaints, and queries with patience and empathy, aiming for first-contact resolution.<br />* Liaise effectively with our drivers and dispatch team to coordinate pickups and resolve any logistical challenges.<br />* Maintain precise and up-to-date records of customer interactions and transactions in our company database.<br />* Proactively identify opportunities to improve the customer experience and communicate feedback to the management team.<br />* Manage multiple tasks simultaneously in a fast-paced environment while maintaining a high standard of quality.<br /><br /><strong>Qualifications</strong><br /><br />* Proven experience in a customer service or a client-facing role is essential.<br />* Exceptional verbal and written communication skills with a professional and friendly telephone manner.<br />* Strong problem-solving skills and the ability to think critically under pressure.<br />* Excellent organisational and time-management abilities.<br />* Proficiency in using computers, with confidence in navigating CRM systems and standard office software.<br />* Must have a reliable high-speed internet connection and a quiet, dedicated home office space.<br />* A self-motivated and disciplined approach to working independently in a remote environment.<br />* Experience within the travel, transport, or hospitality industry is highly desirable but not required.</p>

REMOTE Customer Service Representative - Part Time & Full Time (1)

American Airlines

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><p><br>
The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $20.23 per hour.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><p><b>
These are the essential functions of the job</b><br>
<br>
<i>This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.</i></p><ul><li>
Issue, reissue and refund passenger tickets</li><li>
Book, ticket and confirm flight reservations</li><li>
Rebook passengers on oversold flights and during irregular operations</li><li>
Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades</li><li>
Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh</li><li>
Perform passenger boarding, including ticket lift and/or boarding pass lift/verification</li><li>
Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria</li><li>
Operate jetways/bridges for purposes of boarding and deplaning passengers</li><li>
Make boarding and departure gate announcements</li><li>
Deliver domestic/international flight documents</li><li>
Perform passenger service flight close-out procedures</li><li>
Accept, check and tag passengers&rsquo; baggage at resolution centers, full-service ticket counters, and first class ticket counters</li><li>
Maintain timeline of flight boarding process</li><li>
Perform customer service on the job training</li><li>
Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations</li><li>
Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters</li><li>
Queue lines at ticket counter kiosks and ticket counters</li><li>
Clear/verify international documents at kiosk in the ticket counter area and activation stations</li><li>
Accept and activate passengers&rsquo; self-tagged bags at activation stations</li><li>
Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors</li><li>
Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts</li><li>
Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements.</li><li>
Respond and assist during security and/or emergency situations</li><li>
Provide connecting passengers with gate information</li><li>
Provide quality customer service in a professional manner and in accordance with American&rsquo;s guidelines.</li><li>
Adhere to company policies, procedures, and performance standards.</li><li>
Complete job-relevant trainings</li><li>
Adhere to government regulations (e.g. DOT, FAA, TSA)</li><li>
Use multiple internal resources/systems including during customer interactions</li><li>
Wear uniforms as required by company policy</li></ul><p><b><br>
Depending on your airport size, you may also do the following:</b>
</p><ul><li>Perform Passenger Operation Control functions including air to ground communication as well as Tower functions</li><li>
Assist international passengers through customs/immigration, including baggage recheck</li><li>
Deliver boarding passes, international flight documents and customs/immigration forms</li><li><br>
Reasonable accommodations may be made for qualifying individuals with disabilities.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
High school diploma or GED or international equivalent</li><li>
Bilingual language skills required in some locations</li><li>
Applicable valid driver&rsquo;s license as required by local authorities</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements</li><li>
Must be authorized to work in the U.S.</li></ul><p></p><p><b><br>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
Working knowledge of Sabre or any other Passenger Service System</li><li>
Previous face to face Customer Service experience</li><li>
Working in a fast pace environment</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Customer Service Agent Full Time

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><ul><li>
Fleet Service Clerks perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area.</li><li>
The terms and conditions of this position are covered by the Transport Workers Union (TWU) Collective Bargaining Agreement. Starting pay is $20.63 per hour.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><div><b>
These are the essential functions of the job</b><br>
<br>
<i>This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.</i></div><ul><li>
Move baggage and cargo of various weights to and from aircraft</li><li>
 Drive and operate belt loaders</li><li>
 Service aircraft at gates with ground power and air conditioning</li><li>
 Tow and pushback aircraft from gates</li><li>
 Service aircraft lavatories and water ports</li><li>
 Clean interior of aircraft when needed</li><li>
 Position beverage and luggage carts around the ramp area</li><li>
 Works outdoors in various weather conditions</li><li>
 Work shifts that include irregular and/or extended hours, weekends and holidays.</li></ul><div>
Click here to see what it takes to be part of the Fleet team, and click here to see what a day in the life of a Fleet Service Agent looks like!</div></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do (cont.)</b></h2></div><div><p><b>
General</b></p><ul><li>
Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings Adhere to government regulations (e.g., DOT, FAA, TSA)</li><li>
Adhere to company policies, procedures, and performance standards</li><li>
Perform all functions in accordance with safety procedures and policies</li><li>
Wear uniforms as required by company policy</li><li>
Wear all personal protective equipment (PPE) in accordance with rules and regulations</li><li>
Work outdoors with exposure to extreme weather/elements, engine noise, and noxious fumes</li></ul><p><b><br>
Depending on your airport size, you may also do the following:</b></p><ul><li>
De-ice aircraft by directing a chemical/water stream at aircraft surfaces</li><li>
Perform catering service</li><li>Reasonable accommodations may be made for qualifying individuals with disabilities.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><ul><li>
High school diploma or GED or international equivalent</li><li>
Must be 18 years of age or older</li><li>
Lift, load, unload, and transport bags and cargo to/from aircraft's, bag carts, and conveyor belts</li><li>
Must have knowledge of and ability to use basic computer skills</li><li>
People-oriented and highly motivated, with a positive and cooperative attitude</li><li>
Good communication skills</li><li>
Applicable valid driver&rsquo;s license as required by local authorities</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements</li><li>
Ability to obtain jet bridge certification</li><li>
Must have the ability to pass the US Postal Service background check</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Ramp Service Agent Part Time

Chicago Housing Authority

<p><b>POSITION SUMMARY</b></p><p>The Manager of the PMO leads project management, business analysis, and Agile delivery for the ITS department, overseeing hybrid approaches to ensure consistent, high‑quality execution across enterprise initiatives. The role partners closely with ITS leaders to anticipate cross‑team impacts, manage dependencies and resources, and support coordinated delivery across the portfolio. Success requires strong communication, collaboration, and leadership, along with a commitment to continuous improvement and staying current with evolving Agile, hybrid, and AI‑enabled practices. The Manager guides delivery maturity, enforces governance standards, and supports strategic decision‑making across ITS.</p><p><b>DUTIES AND RESPONSIBILITIES</b></p><ul><li>Portfolio Leadership &amp; Cross‑Functional Collaboration</li><li>Lead the ITS project portfolio by managing intake, prioritization, capacity planning, and resource allocation aligned with strategic goals.</li><li>Maintain clear visibility into progress, risks, dependencies, and cross‑team impacts through consistent reporting and coordination.</li><li>Partner with ITS leaders to align timing, resolve workflow dependencies, and strengthen long‑range planning and prioritization frameworks.</li><li>Delivery Methodology &amp; Governance</li><li>Maintain consistent PMI‑aligned delivery standards across Agile, hybrid, and traditional projects through standardized tools, templates, and documentation.</li><li>Support teams with requirements development, backlog management, planning, and execution while applying lessons learned and emerging best practices.</li><li>Ensure effective change management by guiding user readiness, communication planning, and transition support.</li><li>Team Leadership &amp; Human Capital Management</li><li>Lead, develop, and coach PMO team members&mdash;including IT Project Managers and Business Solution Analysts&mdash;through effective work assignments, feedback, and performance management.</li><li>Foster a collaborative environment that supports cross-functional learning, professional growth, and shared ownership of delivery outcomes, while partnering with ITS leadership on resource planning.</li><li>Promote delivery maturity across ITS by supporting PM/BA development, training opportunities, and communities of practice.</li><li>Financial &amp; Resource Accountability</li><li>Manage and track project budgets, expenditures, and vendor invoices to ensure financial accuracy and alignment with approved plans.</li><li>Identify and communicate budget variances early, recommending mitigation strategies when needed.</li><li>Support cost estimation, resource planning, and financial forecasting for ITS initiatives.</li><li>Optimize PMO human capital resources to ensure efficient staffing and workload distribution.</li><li>Support for Implementation Activities</li><li>Participate in after‑hours and weekend implementations, ensuring clear communication, issue escalation, and coordination across teams.</li><li>Provide leadership oversight during releases and production transitions to support smooth, successful deployments.</li><li>Vendor Management, Analytics &amp; Innovation</li><li>Maintain consistent quality standards across ITS projects by enforcing testing protocols, acceptance criteria, and QA processes.</li><li>Support RFPs, vendor evaluations, SOW development, contract documentation, and monitor vendor compliance.</li><li>Coordinate smooth post‑project handoffs with Operations and the Service Desk to ensure strong user satisfaction.</li><li>Oversee PMO tools, dashboards, and KPI reporting to maintain visibility into delivery health and performance.</li><li>Analyze delivery trends, refine PMO metrics, and identify automation or AI opportunities to improve efficiency.</li><li>Stay current on evolving Agile, hybrid, and AI‑enabled practices while championing continuous improvement across ITS delivery.</li></ul><p><b>QUALIFICATIONS</b></p><p>This position requires a Bachelor&rsquo;s degree in Business, Information Technology, or a related field with 6+ years of progressive experience in project management, business analysis, and technology delivery, including leading complex multi‑team initiatives. Demonstrated experience leading a PMO or comparable project delivery function. PMP certification required. Scrum Master certification (CSM or PSM) plus 5+ years of experience leading Agile delivery across multiple teams or programs. Hands‑on experience with scaling or hybrid Agile practices (e.g., Disciplined Agile, SAFe); formal certification preferred. Proven ability to integrate Agile delivery into PMO governance, portfolio processes, resource planning, and cross‑team coordination.</p><p><i><b>BENEFITS AT-A-GLANCE</b></i></p><ul><li><i>Vacation, Sick and Personal, competitive PTO package </i></li><li><i>Medical (HMO, PPO, and No employee cost High-Deductible PPO) Dental, Vision, and Life Insurance</i></li><li><i>Short-Term and Long-Term Disability Insurance</i></li><li><i>Long-Term Care Insurance</i></li><li><i>Pet Insurance</i></li><li><i>Parking Transit</i></li><li><i>Prepaid Legal Services</i></li><li><i>Brightstar 529 College Savings Plan</i></li><li><i>Identity Theft Protection</i></li><li><i>Hospital Indemnity Insurance</i></li><li><i>Voluntary Critical Illness Insurance</i></li><li><i>Deferred Compensation Plan: Empower 457/401(a) with a 3% employer match</i></li><li><i>Pension Plan: CHA makes contributions on behalf of the employee, along with the employee's 3% contribution; 100% vesting occurs after 6 years of continuous employment or opt-out of CHA's Retirement Plan and continues to participate in the Municipal Employees Annuity and Benefit Fund of Chicago</i></li><li><i>Hybrid work schedule (position specific) This position may be eligible for remote work following a successful completion of a 90-day probationary period according to CHA&rsquo;s established policies and procedures.</i></li></ul><p>Salary Range: $105,000 &ndash; 115,000</p><p>Grade: S9</p><p>FLSA: Exempt</p><p>Union: No</p><p><i><b>&quot;Applications will be accepted for 30 days from the date of posting. However, the position may be closed at any point if a sufficient number of qualified applications are received.&rdquo;</b></i></p><p><b>FOR FULL CONSIDERATION, ALL APPLICANTS MUST APPLY DIRECTLY TO THE COMPANY WEBPAGE AT: CAREERS.THECHA.ORG</b></p><p>Pay: $105,000.00 - $115,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Chicago, IL 60605</p>

Manager of Project Management Office (PMO)

Ferring Pharmaceuticals, Inc.

<div><h2 class="jobSectionHeader"><b>Job Description:</b></h2><p>
As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our &lsquo;people first&rsquo; philosophy. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world&rsquo;s oldest enemy: disease.</p><p></p><p>
Our ambition is for our novel, first-in-class treatment for bladder cancer to become the new standard of care and backbone therapy for patients across the non-muscle invasive bladder cancer (NMIBC) disease spectrum. In 2024, our intravesical gene therapy achieved over 1,500 patients treated across the country at most major medical centers and community care centers. This exceptional first-year performance has made it among the top five best-selling gene therapies, and its uptake reflects a movement within the category toward innovative therapies and new hope for patients and their families.</p><p></p><p>
As the <b><i>Key Account Manager</i></b> you will be a part of the customer-facing team responsible for Adstiladrin. This position will be required to navigate the intricacy of urologic &amp; uro-oncologic settings of care. The role will be responsible for all sales activities in an assigned geographical area, achieving or exceeding business objectives through education of Ferring&rsquo;s first-in-class uro-oncology product to approved/targeted customers and distribution channels, including urologists, oncologists, nurses, pharmacists, administrators, teaching institutions, and formulary committees. This role will cover xxxxxx
</p><p></p><p>Our Uro-Oncology team is expanding with a variety of rewarding opportunities in commercial. If you are energized by the prospect of bringing the benefits of cutting-edge science to meet the needs of patients, we may have the perfect role for you. This is your opportunity to play an important role in making available to patients a novel product that has the potential to revolutionize the treatment of bladder cancer!</p><p></p><p>
With Ferring, you will be joining a recognized leader, identified as one of &ldquo;The World&rsquo;s Most Innovative Companies&rdquo; by <i>Fast Company</i>, and honored by <i>Fortune</i> with inclusion on its &ldquo;Change the World List,&rdquo; for addressing society&rsquo;s unmet needs. Ferring US is also Great Places to Work&reg; Certified, distinguishing it as one of the best companies to work for in the country.</p><p></p><p><b>
Responsibilities</b><b><i>:</i></b></p><p>
Account Management</p><ul><li>
Achieves predetermined account goals according to company and uro-oncology requirements.</li><li>
Engages in educational activity with health care providers, clinic leaders, and solution-based system influencers for adoption.</li><li>
Identifies which individuals within the geography that have the greatest impact on decision-making and sales adoption and develops long lasting business relationships accordingly.</li><li>
Maintains strong cross-functional focus related to account management, support and growth. Works with Sales Specialists in aligning territories to pull through patient identification and pull through.</li><li>
Utilizes discretionary budget for maximum impact on sales.</li><li>
Conducts complaint in-services, approved dinner programs, one-on-one off site meetings and meals and attends national/regional meetings as needed.</li></ul><p></p><p>
Selling Skills</p><ul><li>
Anticipates and responds to customers&rsquo; objections, problems, and concerns.</li><li>
Evaluates the needs of customers and increases sales by tailoring the approach for each call or presentation based on a specific customer mindset.</li><li>
Leverages available sales and marketing resources to sell and effectively identifies the best resources to use on each presentation.</li><li>
Participates in company-sponsored and/or company-approved training programs to constantly improve knowledge and selling skills.</li><li>
Recognizes and effectively counters resistance to prescribing identified Ferring Uro-Oncology product.</li></ul><p></p><p>
Clinical Acumen</p><ul><li>
Maintains knowledge of product clinical studies and market related clinical landscape to inform customers and address questions, concerns, and objections to the use of Ferring&rsquo;s products.</li><li>
Understand and communicate value proposition of brand for adoption.</li><li>
Identify and appropriately leverage the adoption cascade and influencer networks.</li><li>
Flawlessly execute in-services and ensure stakeholders are knowledgeable of appropriate candidates for treatment</li></ul><p></p><p>
Business Acumen</p><ul><li>
Works with the Sales/Marketing/Market access departments to most effectively take advantage of marketing materials and product information.</li><li>
Analyzes and establishes order of calls and routes that maximize opportunities to increase sales.</li><li>
Analyzes impact of insurance mandates and coverage in the territory and its effect on prescribing decisions, and accordingly modifies sales and promotion strategies.</li><li>
Communicates activity in the territory by completing daily call inputing, monthly reports and other reports as appropriate.</li><li>
Contributes to and attends meetings, conventions, conferences and training programs.</li><li>
Coordinates and implements special marketing programs and other projects.</li><li>
Manages time and tasks to achieve maximum customer impact, support and sales volume.</li><li>
Recommends sales and marketing strategies based on evaluation of customer needs, dynamics, trends, and competitors&rsquo; products or services.</li><li>
Understands market dynamics and healthcare economics (e.g., impact of health reform, trends and evolving insurance coverage).</li></ul><p></p><p><b>
Requirements:</b></p><ul><li>
Bachelor&rsquo;s degree required; MBA or other advanced degree preferred</li><li>
7+ years medical industry sales experience</li><li>
5+ years pharmaceutical, biotech, device, and/or diagnostic experience required</li><li>
Oncology experience preferred</li><li>
Urology experience required</li><li>
Cell &amp; Gene therapy experience a plus</li><li>
Experience in major national/regional clinic systems is strongly preferred</li><li>
Product launch experience is strongly preferred</li><li>
Buy and bill experience required</li><li>
Business to business experience preferred</li><li>
A proven track record of high sales performance</li><li>
Experience with account planning including tools, resources, and reporting preferred</li><li>
Demonstrated success in account management and exceptional customer service skills</li><li>
Demonstrated independent decision making, effective problem-solving, and strategic thinking skills</li><li>
Advanced presentation skills and business acumen a necessity</li><li>
Broad understanding of market access and evolving trends in patient care</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Sitting approximately 3 &ndash; 4 hours at a time while driving or as a passenger and operating an automobile up to 60% of the time depending upon the geography of the territory.</li><li>
Walking up to 15% of the time depending upon the geography of the territory.</li><li>
Climbing stairs and/or ramps may be required in certain urban territories where the use of public transportation may be necessary during the course of the work day.</li><li>
Standing, more than 1 -2 hours at a time.</li><li>
Lifting, carrying, pushing and/or pulling items such as laptop, iPad, printed material and product samples weighing up to 20 pounds, into and out of a car, train or airplane and into physician offices and/or medical facilities.</li><li>
Long distance travel via airplane or other commercial conveyance approximately 2-3 times per year. Additional overnight and/or longer distance travel may be required more frequently, depending upon the territory.</li></ul><p></p><p>
Location: Central Region &ndash; within 100 miles of National Airport &ndash; Chicago, IL ideal</p><p></p><p><b>
Ferring + you
</b></p><p>At Ferring, we offer competitive total compensation along with an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. From working hours that respect your lifestyle, a culture that is welcoming and equitable, and the chance to work with the industry&rsquo;s most impressive people, these are just some of the ways we live our &quot;People First&quot; philosophy.</p><p></p><p><b>
Our Compensation and Benefits</b></p><p>
At Ferring, base salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $119,000 to $221,000, which is the reasonable estimate of the base compensation for this role. The actual amount paid may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, education and primary work location. Additional compensation for this role will be provided based on competitive annual incentive compensation targets in the form of sales commissions - payouts are based on individual and geography/company performance.</p><p></p><p>
Benefits for this role include: comprehensive healthcare (medical, dental, and vision) with a premium differential, inverse to base salary, to be paid by employees; a 401k plan and company match; short and long-term disability coverage; basic life insurance; wellness benefits; reimbursement for certain tuition expenses; sick time frontloaded yearly of 40 hours, or higher if state or local law requires; vacation time for full time employees to accrue between 112.5 and 150 hours yearly in the first four (4) years of employment, and additional accruals starting in the fifth (5th) year of employment; and 12 to 13 paid holidays per year. We are proud to offer 20 weeks of paid parental leave, learn more about the parental leave offering in our benefits package here. For roles that are not field-based, Ferring has a hybrid work policy that is four days in the office, with the option to work one day remotely.</p><p></p><p>
Ferring is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of gender, race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.</p><p></p><p>
Join our team and your voice will be heard, and your contributions will be valued. If you love to come up with new ways to make a positive difference and see them through, you will fit right in.</p><p></p><p>
We are proud to be an Affirmative Action/Equal Opportunity Employer (including Disability/Protected Veterans). We maintain a drug-free workplace.</p><h2 class="jobSectionHeader"><b>
Location:</b></h2>
Parsippany, New Jersey</div>

Key Account Manager, Uro-Oncology - Mid-West

Barry Callebaut

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Manager, SKU Transfer - NA Transformation
</b></h1></div></div></div></div><div><div><div><div>Location:
<p>Chicago, US, 60654
</p></div></div></div></div><div></div><div><div><p>At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world&rsquo;s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!</p>
</div></div><div><div><div><div><p><b>About the Role</b></p><br>
<p></p><p>As Manager SKU Transfer, NA Transformation, you are accountable for steering, prioritizing, and optimizing the portfolio of product reallocation and network change projects across the region, contributing to building a flexible, agile and resilient supply network. You act as the link between network strategy and shopfloor execution by integrating portfolio ownership, process leadership, readiness governance, and cross functional alignment.</p><br>
<p></p><p>You maintain a clear and consolidated overview of all re‑allocation initiatives, including their interdependencies with NPIs and other functional activities. You ensure a structured and effective intake and evaluation process so that new requests are assessed on value, risk, complexity, required effort, and timeline options.</p><br>
<p></p><p>You are responsible for driving the right prioritization, sequencing, and resource allocation by aligning portfolio decisions with regional and global supply strategies, site capacity realities, and the key drivers for reallocation such as capacity flexibility, cost optimization, business continuity readiness, regulatory needs, and market shifts.</p><br>
<p></p><p>You hold accountability for regional readiness and resource load management, ensuring that plants and functions are prepared for upcoming trials, validations, and ramp up or ramp down periods. You provide leadership with transparent, decision-ready scenarios highlighting implications, risks, and recommended mitigation actions to avoid overload or conflicting priorities.</p><br>
<p></p><p>As the Regional Transfer Business Process Owner, you oversee the end-to-end transfer process, including governance, templates, standards, system ownership, performance tracking, and continuous improvement. You work closely with Tactical Planning, FSQR, CI &amp; TS, Process Excellence, and Local Supply Planning to ensure readiness, compliance, and predictable execution across all sites.</p><br>
<p></p><p>A key part of this role is building and leading the Site Supply Chain (SC) SPOC community by ensuring each plant has a capable, trained, and well-connected local owner who drives the transfer and integration agenda at site level.</p><br>
<p></p><p>This role is a key enabler of a flexible, resilient, and future ready supply network.</p><br>
<p></p><p><b>Job Responsibilities Include</b></p>
<p>Network Portfolio Management</p>
<ul><li>Own and maintain a clear, structured, and consolidated overview of product re-allocation projects in the region, including their interdependencies with NPI and other cross-functional initiatives.</li>
<li>Ensure effectiveness of the intake and evaluation process for product re-allocation requests and network changes, including evaluation criteria on value, risk, complexity, required efforts, timeline scenarios.</li>
<li>Drive prioritization, sequencing, and resource allocation, by aligning portfolio decisions with strategic supply planning objectives, plant capacity constraints and the different drivers for re-allocation requests: capacity flexibility, cost optimization, business continuity planning, regulatory changes, market shifts, ..</li>
<li>Hold accountability for regional resource load governance, plants and functions are prepared for upcoming loads related to trials, validations, and ramp-up or ramp-down periods.</li>
<li>Provide leadership with decision-ready scenarios, including implications, risks and recommendations to avoid overload, delays, or conflicting priorities.</li>
<li>Lead the regional escalation for blockers impacting re-allocation delivery and customer service and propose actions to continue the execution.</li>
<li>Enable and steer Business Continuity Planning (BCP), ensuring risk reduction and impact visibility is structurally embedded in network decisions.</li>
</ul><p>Transfer Process Ownership</p>
<ul><li>Own the end-to-end transfer (product-re-allocation) process, including templates, standards, system solutions, stage gate criteria, and governance bodies.</li>
<li>Lead continuous improvement of the process to enhance predictability, reduce cycle time, and increase transparency across stakeholders.</li>
<li>Ensure strong alignment and collaboration with:
<ul><li>Site Supply Planning (capacity, resource balancing)</li>
<li>FSQR (validation requirements, regulatory constraints)</li>
<li>CI &amp; TS (material development)</li>
<li>Process Excellence (equipment readiness, trials, line capability)</li>
<li>Tactical Planning (network strategy alignment)</li>
</ul></li></ul><p>Site Supply Chain SPOC Community Leadership</p>
<ul><li>You establish, lead, and grow the regional Site SC Transfer SPOC community, ensuring every plant has a capable owner of the local transfer agenda.</li>
<li>Your responsibilities include:
<ul><li>Defining the local SPOC role including responsibilities and expectations.</li>
<li>Providing structured onboarding, guidance, and capability building.</li>
<li>Running a regular community forum to share best practices, blockers, lessons learned, and upcoming priorities.</li>
<li>Acting as the primary support resource, ensuring SPOCs remain aligned, equipped, and connected.</li>
</ul></li></ul><p>Performance Tracking and Reporting</p>
<ul><li>Own the performance and results of all transfer initiatives, escalating risks where needed and enabling cross-functional mitigation.</li>
<li>Monitor and enforce process adherence across sites.</li>
<li>Guarantee the quality of planning inputs by providing standards, guidance, and coaching to teams on:
<ul><li>clear requirements</li>
<li>acceptance criteria</li>
<li>risk management</li>
<li>transfer readiness controls</li><br>
</ul></li></ul><p></p><p><b>About You</b></p>
<ul><li>15 years of experience in a Supply Chain / Operations managements function</li>
<li>Bachelor&rsquo;s or master&rsquo;s degree in business administration, economics or similar</li>
<li>Preferably APIC CPIM certified</li>
<li>Strong communication &amp; presentation skills</li>
<li>Ability to lead and manage change in a complex environment</li>
<li>Strong stakeholder management / influence at senior level</li>
<li>Proficient in English Strong understanding of the end-to-end supply chain process.</li>
<li>Experience in supply chain (continuous) improvement process</li>
<li>Good analytical skills</li>
<li>Process Oriented</li>
<li>Strong Team player; humble, passionate and people smart</li>
<li>Promote diversity and inclusion: 100% participation of all SC colleagues</li>
<li>Fast thinking, quick &amp; adaptable</li>
<li>Travel requirements: Up to 20 % of the time</li><br>
</ul><p></p><p><b>What you can expect from Barry Callebaut</b></p>
<ul><li>Salary Range of $130,000-$155,000, depending on factors such as experience and location, plus annual bonus and our comprehensive benefits package</li>
<li>MyFlex PTO (unlimited!) and Paid Holidays</li>
<li>Environment that welcomes workplace flexibility and hybrid environment</li>
<li>An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC!</li>
<li>Just ask our champions with the Americas Women&rsquo;s Forum and the Racial Equality Forum!</li>
<li>Ability to grow personally and professionally within an organization that values development and internal career growth</li><br>
</ul><p></p><p>We are committed to building a diverse and inclusive team and encourage all qualified candidates to apply. Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all our products.</p>
</div></div></div></div><div><div><p>At Barry Callebaut, we are committed to Diversity &amp; Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we&rsquo;ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. <b>#oneBC - Diverse People, Sustainable Growth.</b></p>
<p>If you want to learn more about Barry Callebaut, please find further information here.</p>
<p>Were you missing anything in this job ad? Please share your feedback with us by clicking here.</p></div></div></div><p></p>

Manager, SKU Transfer - NA Transformation

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