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assistant general manager, miami

assistant general manager

FirstService Residential

<div>Description 
 
Job Overview:
 
As an Assistant Community Association Manger, you&rsquo;ll be responsible for assisting in the management of properties in accordance with company policies, procedures, and standards. This individual will develop knowledge and skill in the areas of lease administration, income/expense management and administration, physical facilities management, and tenant relations.
 
 
Your Responsibilities:
<ul><li>Acquires and maintains current knowledge of state regulatory agency statutes and each client&rsquo;s community&rsquo;s documents, policies and procedures.
</li><li>Assists with the field activities associated with a property or group of properties.
</li><li>Oversees the tracking and response to tenant service requests.
</li><li>Maintains tenant relation program and regular positive communication with each tenant.
</li><li>Performs quarterly property inspections.
</li><li>Coordinates insurance requirements for properties and associated vendors.
</li><li>Responsible for the development preparation and distribution of tenants&rsquo; manuals, emergency procedures and other necessary formalized tenant communication.
</li><li>Responsible for the preparation of check runs, capital trackers and funds and all other forms for approval by Community Association Manager.
</li><li>Assists in preparation of monthly reports.
</li><li>Assists in the development of operating and capital budgets.
</li><li>Assumes all other duties and responsibilities as directed by Community Association Manager.
</li><li>Establishes and maintain industry contacts and relationships in the property's marketplace through involvement in trade organizations, property management and real estate associations and networking opportunities with vendor outreach and peer groups.
</li><li>Creates the culture needed to enhance, promote and execute daily positive interaction among members of the building management team.
</li><li>Follows safety procedures and maintains a safe work environment.</li></ul> 
 
 
Skills &amp; Qualifications:
<ul><li>Two (2) years of experience as an on-site manager managing the property or building operations, such as staff and service contracts, preferred.
</li><li>Bachelor&rsquo;s degree in business or related field
</li><li>Certified and Licensed by the State of Florida for Community Association Management (CAM) preferred
</li><li>Strong working knowledge of customer service principles and practices.
</li><li>Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
</li><li>Strong interpersonal skills.
</li><li>Computer literacy: Proficiency and working knowledge of Microsoft Office Applications.</li></ul> 
 
 
Physical Requirements:
<ul><li>Physical demands include ability to lift up to 50lbs.
</li><li>Standing, sitting, walking and occasional climbing.
</li><li>Required to work at a personal computer for extended periods of time.
</li><li>Talking on the phone for extended periods of time.
</li><li>Ability to detect auditory and/or visual emergency alarms.
</li><li>On-call 24/7.
</li><li>Ability to work extended/flexible hours and weekends based on project requirements.
</li><li>Driving when necessary.
</li><li>Ability to respond to emergencies in a timely manner.</li></ul> 
 
Schedule: Monday to Friday 9am to 5pm 
 
What We Offer:
 
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
 
 
Compensation: $26- 26.44 
 
Disclaimer: 
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. 
 
 
 
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. 
 
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. 
 
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a &ldquo;reasonable accommodation,&rdquo; as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. 
 
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.</div>

Assistant General Manager

Equinox

<div>Company Description 
OUR STORY:
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. 
OUR CODE:
We are passionate about high performance living and we practice what we preach &ndash; investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don&rsquo;t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what&rsquo;s new, what&rsquo;s now, what&rsquo;s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren&rsquo;t just a company; we&rsquo;re a community vested in each other&rsquo;s success. We value humility and a team approach at every level of the company. 
If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. 
Job Description 
The Assistant General Manager will help ensure the smooth and efficient operational procedures within all departments enabling the Equinox club to provide the highest level of customer service.<ul><li>
Train and supervise the Front Desk, Housekeeping and M.O.D managers while helping the General Manager facilitate all delegated projects and responsibilities</li><li>
Manage multiple aspects of inventory control, payroll budget, daily bank deposits, shift coverage and general club maintenance</li><li>
Educate staff of proper company policies and procedures</li></ul> 

Qualifications 
<ul><li>
Qualified candidates must have proven leadership ability in an educational, fitness or professional settings with 3-6 years of management experience in a customer service business</li><li>
Enthusiastic, passionate and knowledgeable regarding the fitness industry</li><li>
Excellent verbal and written communication skills</li><li>
Proven ability to drive revenue</li><li>
Hire, direct and train staff as well as excellent time management and follow-up skills</li><li>
Financial management experience</li><li>
4-year college degree strongly preferred</li></ul> 
Additional Information 
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:<ul><li>
Complimentary Club membership</li><li>
30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Caf&eacute;&rsquo; services and Shop items</li></ul>
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.</div>

Assistant General Manager, Miami

Castle Group

<div>Overview:

The Assistant General Manager is responsible for supporting the Property Manager on site with any delegated administrative, financial, or operational tasks.
The Assistant General Manager provides exemplary service consistent with the Castle Group's values and mission. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service.
Responsibilities:
<ul><li>Manage and handle day-to-day activities of the Property in the absence of the Property Manager, including but not limited to :</li><li>
Complying with all reporting requirements outlined in the Management Services Agreement</li><li>
Complying with meeting requirements outlined in Florida Statue 718.</li><li>
Solicits, reviews, and compiles bid analysis sheets for Board Review for maintenance, construction, and other community projects, as well as services deemed to be in the best interests of the Association.</li><li>
Draft RFPs (Requests for Proposals) as needed before bidding on large projects to ensure that the data received is comparable across all vendors.</li><li>
Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury, including work-related injuries, and properly reports it within the appropriate timelines to the appropriate party.</li><li>
Acts as liaison with legal counsel and other Association vendors as necessary to conduct Association business.</li><li>
Management of staff, including performance management, payroll approval, and coaching.</li><li>
Manage and track all activity logs and incident reports for the Property Manager&rsquo;s review.</li><li>
Oversee and gather information and data for vendors.</li><li>
Act as a liaison and manage association vendors, including but not limited to assessing vendor performance and compliance with Castle and Association standards.</li><li>
Collects monthly rental payments, makes deposits, runs delinquency reports, and sends out delinquency notices, as applicable.</li><li>
Prepares rental or new resident packages as required.</li><li>
Tracks rentals and processes required paperwork for tenants, such as lease expirations and renewal documents.</li><li>
Provides training as needed for new hires in the corresponding department.</li><li>
Monitors and controls Electronic Security and Gate Control Systems, where applicable.</li><li>
Maintains association website.</li><li>
Resolves and follows up on all complaints/issues and reports to the Property Manager.</li><li>
Maintains a safe and secure environment throughout the building/property(s).</li><li>
Assists in investigations and tape/log reviews for any unusual incidents.</li><li>
Assists Property Manager with any special requests, i.e., administrative work, mailings, etc.</li><li>
Assists in the preparation of reports for inclusion in monthly management reports and board packages.</li><li>
Assists with vendor and invoice reconciliation.</li><li>
Ensures all safety precautions and procedures are followed while performing duties.</li><li>
If applicable, tracks all architectural change requests by homeowners and inspects for compliance upon completion. Utilizes assigned software programs to engage with Board or Committee members during the architectural review process.</li><li>
May oversee committees (i.e., grievance committee) and site projects</li><li>
May oversee and schedule staff for the site.</li><li>
May maintain schedules and timesheets/cards for payroll purposes</li><li>
May fill front desk shifts if or when needed.</li><li>
May monitor the Emergency Response System, if applicable.</li><li>
Other duties and responsibilities as assigned by the Property Manager.</li></ul><div></div><div> 
Supervisory Responsibilities</div><ul><li>
Dependent on Association, will be responsible for managing frontline team (i.e. Maintenance, Front Desk, Housekeeping</li><li>
When applicable, carry out supervisory responsibilities in accordance with Castle&rsquo;s policies and applicable laws.</li><li>
Responsibilities include interviewing, hiring, training, developing, and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.</li><li>
Oversee vendor relationships, projects, and site committees when applicable.</li></ul> 
<div></div>
Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.<div>
Education and Experience</div><ul><li>
High school diploma required.</li><li>
A minimum of Two (2) years of community management or similar business experience preferred or in a similar role.</li><li>
Knowledge and understanding of High Rise/ Condo Life Safety equipment (Fire suppression systems, generators, chillers, cooling towers, elevators, etc.) are strongly preferred.</li><li>
Ability to successfully obtain Florida Community Association Manager License within 6 months of start.</li><li>
Intermediate skills with Microsoft Office Suite (including SharePoint, Excel, Word, Outlook, and PowerPoint).</li><li>
Experience in maintaining a website is desired.</li><li>
Knowledge of Building Link preferred.</li><li>
Valid Driver&rsquo;s License Required.</li></ul><div></div><div> 
Skills and Abilities</div><ul><li>
Working knowledge of Florida Statutes 718 is preferred.</li><li>
Proficient in conflict resolution and de-escalation techniques.</li><li>
Able to work under tight deadlines and use time effectively based on key priorities and delegate them when appropriate.</li><li>
Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information using spoken and written language.</li><li>
Excellent interpersonal, negotiation, and organizational skills and great attention to detail.</li><li>
Strong analytical and problem-solving skills.</li><li>
Multiple language fluency is desirable. Depending on the community.</li><li>
Ability to learn new technology required.</li><li>
Ability to act with integrity, professionalism, and confidentiality.</li></ul><div>
Physical requirements</div><div>
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.</div> 
<div></div><ul><li>
Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations.</li><li>
Ability to lift 30lbs. following appropriate safety procedures.</li><li>
Ability to:</li><li>
Work in different environmental working conditions (e.g., heat, cold, wind, rain).</li><li>
Walk and climb stairs.</li><li>
Handle, grasp, and feel objects and equipment.</li><li>
Reach with hands and arms.</li><li>
Extensive use of fingers for typing and visual use of the computer monitor.</li><li>
Ability to quickly and easily navigate property/buildings are required to meet the job functions.</li><li>
Repeat various motions with wrists, hands, and fingers.</li><li>
Ability to detect auditory and visual emergency alarms.</li><li>
Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone.</li><li>
Visual ability correctable to 20/20.</li><li>
Ability to respond verbally in an understandable, professional manner in person and over the telephone.</li><li>
Ability to work extended hours and weekends if needed.</li><li>
May be required to travel for training sessions off-site on an ad-hoc basis.</li><li>
Most of the work will be completed indoors in a temperature-controlled environment with little to moderate noise. You may be required to work outdoors for certain periods for property inspections.</li></ul><div></div><div> 
EQUAL EMPLOYMENT OPPORTUNITY</div><div>
Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.</div><div></div><div> 
DISCLAIMER</div><div>
This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.</div></div>

Assistant Property Manager - Condo

Willow Bridge Property Company

<div>Overview:
<div>
Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States&rsquo; most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com.</div><div></div><div> 
We create places people want to call home &mdash; starting with you.</div><div><div>
With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S.</div><div>
At Willow Bridge, our purpose drives everything we do. Whether you&rsquo;re launching your career or looking to take the next step, we&rsquo;re here to support your growth with intention, flexibility, and real opportunities to make an impact.</div><div>
We&rsquo;re currently hiring for a Assistant Property Manager &mdash; someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you&rsquo;ll feel right at home here.</div><div>
Let&rsquo;s grow together at Willow Bridge.</div></div>
Responsibilities:
<div>
The responsibilities of the Assistant Property Manager are as follows:</div><ul><li>
Assist with accepting move out notices, service requests and resident transfers.</li><li>
Responsible for implementing lease renewal and resident retention programs.</li><li>
Manage resident relations issues, which includes taking resident phone calls, requests and concerns.</li><li>
Analyze weekly leasing reports and forecast occupancy trends.</li><li>
Assist with developing and tracking marketing strategies, including advertising, promotions and publications.</li><li>
Manage rent collections, late notices and posting rent.</li><li>
Review and inspect vacancies, make-ready apartments and models.</li><li>
Inspect the property for community policy violations, needed repairs and overall landscaping.</li><li>
Additional duties as assigned.</li></ul>
Qualifications:
<div>
The qualifications for an Assistant Property Manager are as follows:</div><ul><li>
A minimum of 1 year of related leasing or property management experience.</li><li>
High school diploma or equivalent is required. Bachelor&rsquo;s degree is preferred.</li><li>
Excellent interpersonal communication skills, including the ability to motivate and lead a team.</li><li>
Proficiency in Microsoft Office (Word, Excel).</li><li>
Able to multitask and meet deadlines in a timely and organized manner.</li><li>
Must be able to work a flexible schedule, including weekends.</li><li>
Must be able to tour the community with clients, which includes walking the property and climbing stairs.</li><li><div>
This role MAY require a valid driver's license.</div></li><div></div><li> 
This role may require you to obtain a state specific license or certification.</li></ul><div> 
Benefits</div><div></div><div> 
Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.</div></div>

Assistant Property Manager

Miami Hype

<div>
 
 Administrative Assistant
 
 
 
 Premier Youth Volleyball Club &ndash; South Florida
 
 
 
 
 Full-Time | In-Office (9:00 AM &ndash; 5:00 PM)
 
 
 
 
 
 
 About the Club
 
 
 We are one of South Florida&rsquo;s fastest-growing youth volleyball organizations, serving athletes ages 8&ndash;18 across developmental, regional, and national programs.
 
 
 
 
 
 Our environment is fast-paced and detail-driven, where strong organization and communication are essential to delivering a high-quality experience for players and families.
 
 
 
 
 
 We are seeking a reliable and highly organized
 
 Administrative Assistant
 
 to support the daily operations of the club and help maintain structure across all systems.
 
 
 
 Role Overview
 
 
 
 
 
 The
 
 Administrative Assistant
 
 is responsible for managing the club&rsquo;s day-to-day administrative functions, including communication, scheduling support, billing, and general office operations.
 
 
 
 
 
 This is a
 
 full-time, in-office role (9&ndash;5)
 
 that requires someone who is:
 
 <ul>
 <li>
 Organized and detail-oriented
 </li>
 <li>
 Responsive and professional
 </li>
 <li>
 Comfortable handling multiple tasks throughout the day
 </li>
 </ul>
 
 
 
 
 You will work closely with leadership and coaching staff to ensure that
 
 operations run smoothly and communication stays clear and consistent
 
 .
 
 
 
 Key Responsibilities
 
 
 
 
 
 1. Front Office &amp; Communication
 
 <ul>
 <li>
 Answer and manage
 
 phone calls, emails, and daily inquiries
 
 </li>
 <li>
 
 Serve as a point of contact for parents, players, and new prospects
 
 </li>
 <li>
 
 Provide accurate information regarding programs, schedules, and registration
 
 </li>
 <li>
 
 Ensure timely and professional communication at all times
 
 </li>
 </ul>
 
 
 
 
 2. Billing &amp; Administrative Support
 
 <ul>
 <li>
 Manage
 
 billing, invoices, and payment tracking
 
 </li>
 <li>
 
 Assist families with account questions and payment-related concerns
 
 </li>
 <li>
 
 Maintain organized financial records and administrative documentation
 
 </li>
 <li>
 
 Support backend systems such as registration platforms and spreadsheets
 
 </li>
 </ul>
 
 
 
 
 3. Scheduling &amp; Program Support
 
 <ul>
 <li>
 Assist with
 
 practice schedules, court assignments, and calendar updates
 
 </li>
 <li>
 
 Support coordination of clinics, camps, and club programming
 
 </li>
 <li>
 
 Help ensure all schedules are accurate, updated, and clearly communicated
 
 </li>
 <li>
 
 Assist with tryout organization and general program logistics
 
 </li>
 </ul>
 
 
 
 
 4. Office Operations &amp; Organization
 
 <ul>
 <li>
 Maintain organized systems for:
 </li>
 <li>
 Player rosters
 </li>
 <li>
 Schedules
 </li>
 <li>
 Communication records
 </li>
 <li>
 Administrative files
 </li>
 <li>
 Support daily office operations and ensure a structured environment
 </li>
 <li>
 Assist with preparation for meetings, events, and internal needs
 </li>
 </ul>
 
 
 
 
 5. Staff &amp; Leadership Support
 
 <ul>
 <li>
 Provide administrative support to
 
 club leadership and coaching staff
 
 </li>
 <li>
 
 Assist with coordinating internal communication and documentation
 
 </li>
 <li>
 
 Help ensure coaches and leadership have what they need to operate efficiently
 
 </li>
 </ul>
 
 
 
 
 6. Community &amp; Event Support
 
 <ul>
 <li>
 Assist with organizing
 
 club events, clinics, and community initiatives
 
 </li>
 <li>
 
 Support communication and coordination for community service efforts
 
 </li>
 <li>
 
 Help maintain a positive and professional club presence
 
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 
 
 
 
 Required
 
 <ul>
 <li>
 Ability to work
 
 in-office, full-time (9&ndash;5)
 
 </li>
 <li>
 
 Strong organizational and multitasking skills
 
 </li>
 <li>
 
 Excellent communication (phone, email, in-person)
 
 </li>
 <li>
 
 High attention to detail and follow-through
 
 </li>
 <li>
 
 Ability to work in a fast-paced environment
 
 </li>
 </ul>
 
 
 
 
 Preferred
 
 <ul>
 <li>
 Previous administrative or office experience
 </li>
 <li>
 Experience in youth sports, athletics, or service-based environments
 </li>
 <li>
 Familiarity with scheduling systems or registration platforms
 </li>
 </ul>
 
 
 
 
 Who This Role Is For
 
 
 This role is for someone who:
 
 <ul>
 <li>
 Is naturally organized and dependable
 </li>
 <li>
 Communicates clearly and professionally
 </li>
 <li>
 Can manage multiple responsibilities without getting overwhelmed
 </li>
 <li>
 Takes pride in keeping systems clean, structured, and efficient
 </li>
 </ul>
 
 
 
 
 What Success Looks Like
 
 <ul>
 <li>
 Communication is handled quickly and professionally
 </li>
 <li>
 Billing and records are accurate and up to date
 </li>
 <li>
 Schedules are clear and organized
 </li>
 <li>
 Leadership and coaches feel supported
 </li>
 <li>
 Daily operations run smoothly and efficiently
 </li>
 </ul>
 
 
 
</div>

Administrative Assistant

MiamiLegalHelp.net

Our law firm is looking for a dedicated, part-time contractor to fill our Bilingual Receptionist/Administrative Assistant position to handle client-facing duties as well as general office management tasks. When our clients contact our office, we want them to find a friendly, smiling face and a helping hand at the reception desk. The position will be 20 hours per week M-F from 8:30 am-5 pm. The position currently pays $14.00 to $20.00 per hour depending on experience. The receptionist/administrative assistant will have the responsibility to answer the phone, schedule appointments, greet clients and perform office duties. Speak Spanish and English. The position requires you to make copies, write letters and draft documents. Microsoft Office (Word and Excel) skills required. Bachelor&rsquo;s degree preferred, but some college or current enrollment considered, with preference with legal related education. Exceptional customer service skills and professional phone manners. Positive attitude and enhanced work ethic. The office is high volume and clients are high profile. Resumes can be emailed to our office.Job Types: Part-time, ContractSalary: $14.00 - $20.00 per hourJob Types: Contract, Part-timePay: $14.00 - $20.00 per hourBenefits:<ul><li>Paid training</li></ul>Shift:<ul><li>4 hour shift</li><li>Day shift</li><li>Morning shift</li></ul>License/Certification:<ul><li>Driver's License (Preferred)</li></ul>Shift availability:<ul><li>Day Shift (Preferred)</li></ul>Work Location: In person

Bilingual Receptionist/Administrative Assistant

Crown Linen, LLC

GENERAL PURPOSE The Assistant Production Manager oversees performance, output, and safety during an assigned shift. This leadership role reports to the Production Manager and is critical in ensuring smooth, high-volume production in a clean, fast-paced environment. Crown Linen operates 365 days a year, so a flexible schedule including weekends and holidays is required. DUTIES AND RESPONSIBILITIES Support the Production Manager in overseeing laundry operations across all departments (receiving, sorting, washing, folding, and distribution) Support team leads and resolves workflow or personnel issues promptly Ensure compliance with housekeeping, quality control, safety, and sanitation standards Monitor and report on labor, productivity (PPOH), and cost metrics Assist in preparing reports: daily KPIs, labor reports, operating logs, and customer feedback Coordinate with Engineering to maintain and troubleshoot production equipment Train, coach, and support staff on production methods and safety procedures Participate in hiring, training, reviews, and disciplinary processes Support emergency responses and customer issues as needed Promote employee engagement, retention, and team development Assist in maintaining OSHA compliance and regulatory training Maintain expected PPOH (e.g., 130+) Support continuous improvement initiatives and implement process improvement initiatives using Lean or Six Sigma tools Build a high-performing, safety-conscious, and accountable team environment This position description is not intended to be an exhaustive list of all duties, responsibilities and qualifications associated with the job. An individual must be able to perform all the duties and responsibilities listed in a fully competent manner to be considered successful in the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties and responsibilities. QUALIFICATIONS Bachelor&rsquo;s degree in business, Operations, Logistics, or related field (or equivalent experience) 5+ years of supervisory experience, preferably in laundry, manufacturing, logistics, commercial, warehouse or distribution operations Strong understanding of production metrics (e.g. PPOH), cost control, and workflow optimization Experience in high-volume, time-sensitive environments (e.g. logistics, 3PL, commercial laundry, or manufacturing) Working knowledge of laundry equipment and washroom chemistry is a plus Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Bilingual English/Spanish preferred Strong organizational and multitasking skills Strong interpersonal and communication skills; team-builder with a hands-on leadership style Knowledge of OSHA and safety standards Familiarity with Lean Manufacturing, Six Sigma, or other process improvement methodologies Working knowledge of warehouse management systems (WMS) or production tracking tools l Experience working with industrial laundry or high-volume production equipment WORKING CONDITIONS AMOUNT OF TIME TYPICALLY SPENT ON ACTIVITY Inside work: protected from weather conditions FREQUENTLY OCCASIONALLY RARELY NEVER Outside work: no effective protection from weather FREQUENTLY OCCASIONALLY RARELY NEVER Both inside and outside work: activities occur both inside and outside an office enclosure FREQUENTLY OCCASIONALLY RARELY NEVER Extreme cold: below 32 degrees for periods of more than 1 hour throughout the normal course of a day FREQUENTLY OCCASIONALLY RARELY NEVER Extreme heat: above 100 degrees for periods of more than 1 hour throughout the normal course of a day FREQUENTLY OCCASIONALLY RARELY NEVER Noise: employees must shout to be heard over ambient noise level (hearing protection required) FREQUENTLY OCCASIONALLY RARELY NEVER Vibration: exposure to oscillating movements of extremities or whole body FREQUENTLY OCCASIONALLY RARELY NEVER Potential hazards: moving parts, electricity, gas, scaffolding, chemicals, etc. FREQUENTLY OCCASIONALLY RARELY NEVER Terminal viewing: extended viewing of screens FREQUENTLY OCCASIONALLY RARELY NEVER Atmospheric conditions (in non-confined spaces): fumes, odors, mists, gases, poor ventilation, etc. FREQUENTLY OCCASIONALLY RARELY NEVER Oils: air and/or skin exposure to oils and other cutting fluids FREQUENTLY OCCASIONALLY RARELY NEVER Respirator: use of a respirator is required FREQUENTLY OCCASIONALLY RARELY NEVER Physical stamina: due to emergency or work load demands, subject to extended work hours requiring stamina beyond normal demands or levels FREQUENTLY OCCASIONALLY RARELY NEVER None: employee is NOT substantially exposed to adverse environmental conditions (work occurs in typical office or administrative environment) FREQUENTLY OCCASIONALLY RARELY NEVER ACTIVITY FUNCTION AMOUNT OF TIME TYPICALLY SPENT ON ACTIVITY Essential Non-Essential Rarely Occasionally Frequently Standing (on a hard surface) X X Walking X X Talking X X Hearing X X Seeing X X Pushing up to 50 lbs. X X Pulling up to 50 lbs. X X Lifting or carrying up to 50 lbs. X X Moving (continuous motion) X X Reasoning or solving problems X X Reading X X Writing X X Performing mathematical calculations X X Adhering to deadlines under pressure X X Learning or retaining technical information X X Interacting with customers or visitors X X

ASSISTANT PRODUCTION MANAGER

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