assistant director for internal communications & staff engagement

communications manager- public relations/news media

after school music production instructor (part-time, flexible)

ap/ar and admin assistant Jobs in Baltimore

ap/ar and admin assistant

assistant director for internal communications & staff engagement Jobs in Baltimore

assistant news editor, print production Jobs in Baltimore

assistant news editor, print production

assistant project manager Jobs in Baltimore

assistant project manager

communications manager- public relations/news media Jobs in Baltimore

assistant news editor print production

The Baltimore Sun

<div><div>The Baltimore Sun, Maryland&rsquo;s leading news organization since 1837, is hiring an Assistant News Editor to support its eHub team in curating daily print editions and expanding its eNewspaper products online.</div><br>
<div></div>
<div>
We&rsquo;re looking for someone early in their journalism career who understands news value, thrives under deadline, and is eager to grow within a newsroom investing in its future across print, digital, and eNewspaper platforms.</div><br>
<div></div>
<div>
If you care about how stories are presented, how readers experience the news and how design can elevate journalism, this role could be a great fit for you.</div><br>
<p></p>
<p><b>
Essential Functions</b></p>
<ul><li>
Design with purpose: Create compelling, reader-first layouts for news, enterprise and sports that clearly prioritize the most important stories of the day.</li><li>
Be part of the newsroom: Collaborate directly with editors and reporters to shape daily coverage.</li><li>
Own the daily report: Help drive the visual execution of the print newspaper and eNewspaper, ensuring strong lineup flow, clean presentation and consistency across platforms.</li><li>
Work fast &mdash; and smart: Balance speed with precision on nightly deadlines, making real-time adjustments as news develops and priorities shift.</li><li>
Elevate the details: Write and refine headlines, improve display type, catch errors and strengthen overall readability under pressure.</li><li>
Operate in a modern production environment: Use industry tools including Adobe Creative Suite and Protecmedia&rsquo;s AI-driven editorial system to design pages and improve workflow efficiency.</li></ul><br>
<p></p>
<p><b>
Education and Experience Requirements</b></p>
<ul><li>
A journalist&rsquo;s instincts &mdash; strong news judgment is essential</li><li>
Some newsroom or editorial design experience</li><li>
Proficiency in Adobe InDesign, Photoshop and Illustrator is helpful</li><li>
Ability to learn new systems quickly, including AI-driven tools</li><li>
Confidence working on deadline with rapidly changing priorities</li><li>
Sharp editing and headline-writing skills</li><li>
Understanding of AP style and print production workflows</li><li>
A collaborative mindset with the ability to take and apply feedback quickly</li><li>
Flexibility to work nights and weekends</li></ul><br>
<div></div>
<div><b>
Salary Range: $55,000 - $65,000</b></div>
<div><i>
Individual compensation may vary from the target range based on several factors including experience, internal pay equity, and other relevant business considerations.</i></div></div>

Assistant News Editor, Print Production

The Banner

<div><p>The Banner is building a newsroom that reflects Maryland in all its complexity, urgency and possibility. We're looking for a Visuals Editor to help shape powerful visual journalism across the state, with a particular focus on Montgomery and Prince George's counties.</p>
<p>
This is a hands-on editing role for someone who knows how to move fast on breaking news, think big on enterprise, and collaborate closely with reporters, editors and audience teams to make stories more compelling, more accessible and more visually distinctive.</p>
<p>
You'll join a visuals team that includes four staff photojournalists and another Visuals Editor, working across breaking news, arts, investigations and sports. You'll report to the Director of Visuals and help guide daily workflow for photography, illustration and design.</p>
<p><b>
What You'll Do:</b></p>
<ul>
<li>Manage daily visual workflow for stories across Maryland</li>
<li>Edit photography on deadline with strong visual judgment and rigorous caption accuracy</li>
<li>Assign staff and freelance photographers and illustrators for breaking news and features</li>
<li>Brainstorm visual approaches with reporters and editors early in the story process</li>
<li>Research wire, archival and licensed imagery</li>
<li>Help shape story presentation, layout and off-platform promotion</li>
<li>Art direct illustrations and create photo illustrations when needed</li>
<li>Bring creativity, care and strong editorial standards to every assignment</li>
</ul>
<p><b> </b><b>What You'll Bring:</b></p>
<ul>
<li>5+ years of experience editing visuals in a fast-paced newsroom</li>
<li>Excellent news judgment and understanding of visual ethics</li>
<li>A strong eye for visual narrative and digital storytelling</li>
<li>Experience commissioning photography, illustration and/or video</li>
<li>Strong caption writing, reporting and assignment-brief skills</li>
<li>Experience with archival research, licensing and copyright permissions</li>
<li>Fluency in Photoshop, Lightroom, InDesign, Photo Mechanic and related tools</li>
<li>A collaborative approach and the ability to stay calm under deadline pressure</li>
<li>A clear commitment to community-centered journalism and inclusive assignment practices</li>
</ul>
<p><b>Additional Information:</b></p>
<ul>
<li><b>Samples of your work:</b> Please submit samples of photos that you have edited and/or art direction.</li>
<li><b>Schedule:</b> This position follows a Sunday - Thursday afternoon/evening<b> </b>coverage schedule. Some schedule flexibility may be needed based on news demands.</li>
<li><b>Location:</b> This role is based in <b>Baltimore</b>, <b>Maryland </b>with hybrid work options available.</li>
</ul>
<p><b>Salary Range</b>: $95,000 - $105,000 <i>Individual pay may vary from the target range and is determined by several factors including experience, internal pay equity, and other relevant business considerations. We periodically review all teammates' pay to ensure a great compensation package that is fair and equal across the board.</i></p>
<p><b>
 </b><b>Our amazing benefits include:</b></p>
<ul>
<li>Flexible Paid Time Off</li>
<li>Retirement savings - 401K plan offered through Human Interest, with a company match</li>
<li>Student Loan Debt Repayment Assistance for qualified employees</li>
<li>Full health benefits - medical, dental, vision, prescription, FSA/HSA., and coverage for family/dependents</li>
<li>Sick Leave eligible for rollover</li>
<li>Commuter Benefits</li>
<li>11 Paid National Holidays</li>
<li>Employee Assistance Program</li>
<li>Generous Parental Leave</li>
<li>Company paid access to a wellness platform to support mental, financial and physical wellbeing</li>
</ul>
<p><b> </b><b>Our Core Values:</b></p>
<ul>
<li><b>Do what's right.</b> Honesty, morality, respect and the mission guide our actions and decisions. By doing the right thing, we inspire others to believe.</li>
<li><b>Work together.</b> We collaborate to create something special. Together we challenge assumptions, trust each other, take risks, and foster transparent and direct communication.</li>
<li><b>Listen to be heard. </b>Our stories are trustworthy. They are inspired by and created for our readers. Their story is our story. Communities are at the center of our journalism, and everything we do.</li>
<li><b>Deliver impactful results.</b> Acting as one accountable team and driven by an entrepreneurial spirit, we deliver bold and innovative results. We act fast, execute and learn. We celebrate great outcomes.</li>
<li><b>Be inclusive.</b> We celebrate the uniqueness of each individual and act by curating a culture that leverages diverse perspectives as the key to fulfilling our mission. The Banner is for all of us.</li>
</ul>
<p><i>The Venetoulis Institute embraces diversity and inclusion, and we are wholeheartedly committed to being proactive in inspiring a culture of inclusion across our organization. We are dedicated to establishing an organization that reflects the fundamental respect for different ways of working and living, and we assure every employee the opportunity to reach their full potential.</i></p>
<p><i>
We are dedicated to providing reasonable accommodations to applicants with disabilities throughout the recruitment process. If you require accommodation due to a disability to participate in the application process, please contact </i><i>careers@thebaltimorebanner.com</i><i> to request accommodation. Reasonable accommodations may include, but are not limited to, adjustments in the application process, modifications or assistance regarding job interviews, and accommodations to enable access to our facilities. We appreciate the value that individuals with disabilities bring to our workforce and encourage applicants with disabilities to disclose their needs for accommodation to facilitate a smooth and inclusive recruitment experience.</i></p></div>

Visuals Editor

The Hearst Corporation

<div><p><b>WBAL-TV, the NBC affiliate in Baltimore, Maryland, </b>is looking for a well-rounded <b>Digital Content Editor </b>who will create content for our station's website, mobile products and social media platforms. You will be an excellent storyteller and can edit and create content facing intense competition under constant deadline pressure. You will report to the Digital Content Manager. The salary range for this position is $42,000 - $46,000.
</p><p><b>Responsibilities
</b></p><ul><li>Write/edit and publish breaking news, daily news, sports, weather, and feature stories for the station's website, mobile and social media platforms
</li><li>Write compelling, SEO-rich headlines
</li><li>Work with Reporters and Assignment Editors to ensure content is posted quickly and accurately
</li><li>Work with Producers, Assignment Editors and Managers to ensure cross-promotion of content across all platforms
</li><li>Manage livestreams of newscasts, breaking news and special events
</li><li>Contribute ideas to help grow the station's digital platforms
</li><li>Take part in coverage of special station events (i.e. Preakness, Baltimore Marathon)
</li></ul><p><b>Requirements
</b></p><ul><li><p>Previous digital editing and writing experience
</p></li><li><p>Professional experience with non-linear video-editing software (Adobe Premiere or equivalent)
</p></li><li>Demonstrated sound news and editorial judgment
</li><li>Adherence to AP Style writing skills
</li><li>Basic knowledge of Photoshop and photo editing
</li><li>Experience with social media best practices
</li><li>Flexibility to work different shifts, holidays on short notice to cover a 24-hour news cycle
</li><li>Work well in an environment with frequent interruptions while paying close attention to details
</li><li>Proficiency in Photoshop, HTML, CSS, JavaScript, and other programming languages
</li><li>Related military experience will be considered
</li></ul><p><b>Values in Action
</b></p><p>At Hearst Television, we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That&rsquo;s why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve.
</p><p><b>Benefits
</b></p><p>Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.
</p><ul><li>Medical | Dental | Vision
</li><li>401(k) matching
</li><li>Emotional Wellness Support
</li><li>Paid Time Off
</li><li>Paid Parental Leave
</li><li>LGBTQ+ Health Services
</li><li>Additional benefits to meet your and your family's needs</li></ul></div>
<br><div><div>Hearst Television (HTV) owns and/or operates 35 television and two radio stations serving 27 media markets across 39 states reaching over 22 million U.S. television households. HTV is recognized as one of the industry's premier broadcasting companies and has been honored with numerous awards for distinguished journalism, industry innovation, and community service.
<br>
<br>
We are an Equal Opportunity Employer. we do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national, origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.</div></div>
<br>Degree Level :

Digital Content Producer

Johns Hopkins University

<div><p>The Assistant Director for Internal Communications and Staff Engagement is responsible for the development and implementation of a comprehensive tactical communications plan for a designated area of responsibility. Provides consultation and recommendations related to the development of communication media for major publications and/or significant initiatives and programs. Responsible for the writing and production of a wide variety of communication vehicles, including marketing and promotional materials and publications.</p><p></p><p><br>
Development and Alumni Relations (DAR) supports Johns Hopkins&rsquo; focus on research, teaching, and patient care and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University &amp; Medicine&mdash;strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.<br>
</p><p></p><br>
<p>The Assistant Director for Internal Communications and Staff Engagement is a critical partner and project manager within DAR. Jointly reporting to Development Communications and Talent Management, the Communications Associate will support a program designed to engage and inform the DAR workforce, strengthen divisional culture, and amplify leadership messaging across the organization.<br>
</p><p></p><br>
<p><b>Specific Duties &amp; Responsibilities:</b></p><ul><li>
Generate and recommend original and creative approaches to communicate, market, and/or promote specific subject matter.
</li><li>Serve as a subject matter expert for multiple communications vehicles.</li><li>
Write and edit multiple and varied publications, reports, web pages, grants, executive remarks, and news releases.
</li><li>Conduct interviews, research, and information gathering.</li><li>
Manage production of materials, including selection and layout of artwork, graphics, pictures, and illustrations.
</li><li>May coordinate, direct, and review the work of communications staff, e.g., freelance writers, photographers, and production staff.
</li><li>May negotiate with vendors.</li><li>
Provide editorial oversight and review of communications vehicles for the designated area.</li><li>
Lead the day-to-day creation and management of marketing plans, media, web, and public relations strategies by working with the broader Marketing &amp; Communications department.</li><li>
Serve as the primary contact with vendor agencies.</li><li>
Lead the development and execution of marketing strategies and plans including external media planning and buying efforts across digital and traditional media, marketing events, and partnership marketing opportunities.</li><li>
Lead engagement and relationship management strategies by leveraging direct marketing tools to drive results, e.g., email/Salesforce, and other CRM tools.</li><li>
In partnership with stakeholders utilize and optimize SEO/SEM, email campaigns, user experience, digital advertising, promotions, and social media, etc. to build brand/program awareness, generate leads, and maximize engagement with participants
</li><li>Measure and analyze campaigns and/or project data and make adjustments to maximize ROI.</li><li>
Develop creative briefs to ensure marketing materials and program messaging are accurate and created in a timely manner.</li><li>
Drive implementation of best practices through all paid and unpaid channels.
</li><li>Organize marketing promotional events and ensure prompt delivery of materials and merchandise.</li><li>
Ensure brand consistency across all channels, e.g. websites, email, social media, events, flyers, etc.</li><li>
Lead website strategy and related needs including management of associated vendor(s) as applicable.</li><li>
Apply an understanding of relevant landscapes to monitor, report, and provide insights and recommendations.
</li><li>Analyze plans and performance using KPIs and ROI analysis and apply learning for next steps.</li><li>
Manage and monitor area budgeting and forecasting.
</li><li>Collaborate with peers to share learnings and help cross-promote programs as applicable.</li><li>
May oversee the work of support staff in the unit or others with related responsibilities.</li><li>
Other duties as assigned.</li></ul><p></p><p><br>
In addition to the duties described above, the Assistant Director will:</p><ul><li>
Be tasked with project management, communications planning and measurement, and creative and technical support of internal staff and leadership events, including annual all-staff gatherings, semi-annual manager retreats, quarterly all-staff webinars, and other events as directed by leadership.</li><li>
Draft leadership message guidance, internal emails, and other communications, adapting to personal tone and style. Build multi-step internal communications plans for different audiences within and beyond DAR.</li><li>
Oversee and manage internal communications tools and platforms supporting DAR staff, including but not limited to Teams channels and DARConnect (intranet hub). Oversee information reviews and evaluate the success and utilization of platforms across DAR audiences. Build workflows that keep information up to date and engaging.</li><li>
Oversee annual calendar of staff-focused communications, including annual reminders, save-the-dates, and employee recognition.</li></ul><p></p><p><br>
</p><br>
<br>
<b>Minimum Qualifications</b><br>
<ul><li>
Bachelor's degree in a related field.</li><li>
Four years of related experience.</li><li>
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
This position will work closely with sensitive and confidential information and requires integrity, discretion, strong interpersonal skills, the ability to navigate complex situations, excellent attention to detail, and exceptional written and verbal communication skills</li><li>
Experience building communications plans in a complex environment</li><li>
Experience managing intranet and/or SharePoint pages</li></ul><p></p><p><br>
Classified Title: Communications Associate<br>
Job Posting Title (Working Title): Assistant Director for Internal Communications &amp; Staff Engagement
<br>
Role/Level/Range: ATP/04/PD
<br>
Starting Salary Range: Minimum: $62,899 - Maximum: $110,100 (targeted salary: $87,700; commensurate with experience)<br>
Employee group: Full Time<br>
Schedule: Monday-Friday, 8:30am-5:00pm<br>
FLSA Status: Exempt<br>
Location: Mount Washington Campus<br>
Department name: 10001647-Development Communications<br>
Personnel area: University Administration</p><p>
#LI-Hybrid</p></div><p></p>

Assistant Director for Internal Communications & Staff Engagement

Coca-Cola Consolidated, Inc.

<div><p><b>Requisition ID: 243610</b>
</p><p><b>Locations: Baltimore</b>
</p><p><b>Pay Range: $38.00 - $38.97 Hourly, depending on experience</b></p><p><b>
Schedule: Hiring for 2nd Shift</b></p><p></p><p><b><br>
Uncap Your Potential at America's Largest Coca-Cola Bottler &mdash; Pour Your Passion into Purpose!</b></p><p>
We're more than beverages&mdash;we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.</p><ul><li><b>
Competitive Benefits: </b>Health coverage + paid time off</li><li><b>
Purpose-Driven:</b> Create meaningful impact in the communities you serve</li><li><b>
Training &amp; Support:</b> Ongoing learning opportunities</li></ul><p><b>
Join us - your refreshing new chapter starts here!</b></p><div><div><div><h2 class="jobSectionHeader"><b>
Job Overview</b></h2></div><div><p>
The Mechanic Multicraft Mfg is responsible for repairing and maintaining all assets in the production facility. This position also responds promptly to equipment breakdowns and repairs the machinery in a timely manner, and performs planned and unscheduled work, as necessary. The Mechanic Multicraft Mfg also provides advice and training to new personnel, Mechanic I level, and Mechanic II level employees; maintains a safe and clean working environment by complying with procedures, rules, and regulations; conserves maintenance resources by using equipment and supplies as needed to accomplish job results; maintains equipment, parts, and supplies inventories by checking stock to determine inventory level; anticipating needed equipment, parts, and supplies. This position is also responsible for making design improvements and process changes to improve overall production efficiencies as well as programming electrical and electronic equipment.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2></div><div><ul><li>
Ensures operation of machinery and mechanical equipment by completing preventive maintenance requirements on motors, pneumatic tools, conveyor systems, and production machines; following diagrams, sketches, operations manuals, manufacturer&rsquo;s instructions, and engineering specifications; troubleshooting malfunctions</li><li>
Locates sources of problems by observing mechanical devices in operation; listening for problems, using precision measuring, and testing instruments</li><li>
Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs; developing job aids and one-point lessons, and building equipment SOPs</li><li>
Monitors and maintains multiple pieces of equipment by correctly completing assigned PMs, performing corrective maintenance work orders, filling out all paperwork, work orders, parts usage, and order forms</li><li>
Controls downtime by informing production workers of routine preventive maintenance techniques, monitoring compliance, and assisting production as needed to keep the line running at top efficiency</li><li>
Programs changes and modifications to electronic, electrical equipment to improve overall production</li><li>
Trains plant personnel on equipment and procedures</li><li>
Performs other duties as assigned</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Knowledge, Skills, &amp; Abilities</b></h2></div><div><ul><li>
Read and follow SOPs or instructions</li><li>
Computer skills</li><li>
Ability to multi-task</li><li>
Competency in monitoring and adjusting equipment speeds, temperatures, and liquid levels</li><li>
Identify and troubleshoot complex process issues</li><li>
Make mechanical, electrical, pneumatic, and hydraulic adjustments</li><li>
Preferred ability to read blueprints, electrical prints, and machine schematics</li><li>
Ability to comprehend complex processing equipment</li><li>
Individual needs to possess the initiative to further technical expertise</li><li>
Experience with Programmable Logic Controls (PLCs) required</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2></div><div><ul><li>
Associate&rsquo;s degree or up to 3 years of college or technical school</li><li>
Knowledge acquired through 5 to up to 7 years of work experience</li><li>
Technical degree or experience</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2></div><div><ul><li>
Technical degree or experience</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Environment</b></h2></div><div><p>
Noisy, wet, and extreme temperature environment</p></div></div></div><p>
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.</p></div>

Mechanic Multicraft Mfg

<p></p><div><p>Researchers at Johns Hopkins University is seeking a <b><i>Clinical Research Coordinator </i></b>to conduct clinical trials and clinical studies to discover new ways to prevent and treat diseases and other health problems. The Clinical Research Coordinator administratively coordinates clinical protocol implementation, typically for a single study. Will ensure efficient logistical implementation of the study activities and provide administrative support for research-related regulatory issues.</p><p></p><p><b><br>
Specific Duties &amp; Responsibilities</b></p><ul><li>
Coordinate all activities of a clinical research study to ensure adherence to protocol and validity of findings.
</li><li>Participate in clinical study start-up meetings.
</li><li>Assist research nurses, study coordinators, principal investigators, and other study personnel in executing protocol-related activities.</li><li>
Explain the study background and rationale for the research to potential and current participants.</li><li>
Contribute to the development of recruitment strategies for participants for assigned study.
</li><li>Implement a variety of techniques for recruitment as appropriate, e.g., print and web-based advertisements, contact referring physicians, participate in community events, etc.
</li><li>Independently conduct the consenting process or ensure consent is obtained on appropriate participants.
</li><li>Schedule participants for required activities and provide any special instructions prior to upcoming tests/exams.</li><li>
Serve as liaison to study participants.</li><li>
Assist with setup of the data collection system and enter and organize data.</li><li>
Assist in coordinating study meetings.</li><li>
Participate in study meetings and provide updates on protocol implementation status and make recommendations on operational issues.</li><li>
Assist with the preparation of submissions to the Institutional Review Board (IRB).</li><li>
Liaison with IRB on administrative matters and facilitate communications with the PI.</li><li>
Conduct literature searches to provide background information.
</li><li>Obtain and maintain excellent operating knowledge of assigned clinical protocol, clinical equipment, and clinical computer systems.
</li><li>Oversee budget expenditures for study operations.</li><li>
Other duties as assigned.</li></ul><p></p><p><i><br>
In addition to the duties listed above</i></p><p></p><ul><li>
Manuscript preparation assistance.</li><li>
Grant preparation assistance.</li><li>
Conference abstract preparation assistance.</li></ul><br>
<b>
Minimum Qualifications</b><br>
<ul><li>
Bachelor's Degree in a related field.</li><li>
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Master's Degree in nutrition or related field.</li><li>
Experience in research in nutrition and neuroscience.</li></ul><p></p><p><br>
Classified Title: Clinical Research Coordinator<br>
Role/Level/Range: ACRO37.5/03/CD
<br>
Starting Salary Range: $17.20 - $30.30 HRLY ($45,000 targeted; Commensurate w/exp.)<br>
Employee group: Full Time<br>
Schedule: M-F 8:30am-5pm<br>
FLSA Status: Non-Exempt<br>
Location: Hybrid/School of Medicine Campus<br>
Department name: SOM Psy Child and Adolescent Psychiatry
<br>
Personnel area: School of Medicine</p></div><p></p>

Clinical Research Coordinator (Child and Adolescent Psychiatry)

M&T Bank

<div><p><b>Overview:</b></p><p>
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.</p><p></p><p><b>
Primary Responsibilities:</b></p><p>
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
</p><p></p><p>Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer&rsquo;s identified needs.</p><p><br>
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer&rsquo;s immediate need.</p><p></p><p>
Accurately balance and process customer transactions efficiently following Bank Policy.</p><p></p><p>
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.</p><p><br>
Transition identified sales opportunity and provide introduction to appropriate banking partner.<br>
</p><p>Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
</p><p></p><p>Process customer/account maintenance accurately.</p><p><br>
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.</p><p></p><p>
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.</p><p>
Promote an environment that supports belonging and reflects the M&amp;T Bank brand.</p><p></p><p>
Maintain M&amp;T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.</p><p></p><p>
Complete other related duties as assigned.</p><p></p><p><b>
Scope of Responsibilities:</b></p><p>
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company&rsquo;s culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.</p><p></p><p><b>
Managerial/Supervisory</b><b> Responsibilities:</b></p><p>
Not Applicable</p><p></p><p><b>
Education and Experience Required:</b></p><p>
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience<br>
Proven verbal communication skills</p><p>
Proven interpersonal skills<br>
Proven ability to demonstrated exceptional customer service<br>
Well-organized
</p><p>Proven time management skills</p><p>
Proven prioritization skills<br>
Proficient with internet user-level technology</p><p></p><p><b>
Education and Experience Preferred:</b></p><p>
Bilingual based on branch needs</p><p></p><p><b>
Physical Requirements:</b></p><p>
Ability to stand for long periods of time<br>
Prolonged use of hands and fingers<br>
Ability to lift light to heavy objects weighing 5lbs &ndash; 30 lbs.<br>
Ability to read fine print<br>
Ability to interact with customers in an open face to face work environment</p><p></p>
M&amp;T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $19.00 - $28.84 Hourly (USD). The successful candidate&rsquo;s particular combination of knowledge, skills, and experience will inform their specific compensation.<p></p><h1 class="jobSectionHeader"><b>
Location</b></h1>
Baltimore, Maryland, United States of America</div>

Teller - Kirk Ave Branch, Downtown Baltimore MD

Explore 34+ Assistant news editor print production in Baltimore this May. Find roles across top companies and apply now to boost your career.