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executive administrative assistant

associate account executive client leadership

mLabs

<div>Location: New York; London
On-site | Full-time
Compensation: Base: $100K &ndash; $180K
Our client is a fast-growing, venture-backed technology and services company backed by top-tier investors (including Y Combinator, Atomico, and Eurazeo) with over $15M in funding. Operating within a high-value industry, the client provides end-to-end operational and AI-enabled infrastructure solutions that help partners achieve significantly faster processing times, superior service quality, and optimized economics.
The client is seeking a high-caliber Founding Account Manager to join the team in either their New York City or London office. This is an on-site, high-intensity role designed for a commercially minded, relationship-driven professional looking to own key accounts end-to-end. Working closely with executive leadership, the Founding Account Manager will serve as the primary internal quarterback for strategic accounts, driving onboarding, client retention, account expansion, and cross-functional operational execution.
Key Responsibilities<ul><li>
Lead Onboarding and Go-Live Execution: Build structured implementation plans, manage project timelines, and coordinate cross-functional resources to ensure seamless client launches.</li><li>
Cross-Functional Coordination: Collaborate closely with Operations, Claims, and Product teams to resolve issues rapidly, unblock bottlenecks, and maintain strong client trust.</li><li>
Account Governance &amp; Cadence: Drive executive updates, oversee SLA compliance, manage escalation pathways, and build tailored account success plans.</li><li>
Risk Mitigation &amp; Retention: Identify delivery risks early, proactively de-escalate potential issues, and secure ongoing renewals and referenceable client relationships.</li><li>
Revenue Expansion: Identify and close upsell and cross-sell opportunities across new lines, geographic regions, volume tiers, and program expansions.</li><li>
Process Optimization: Translate operational learnings into scalable, repeatable playbooks, frameworks, and team routines to support long-term growth.</li></ul> 

Requirements 
<ul><li>
Experience: 5 to 10 years of experience in high-touch, relationship-driven Account Management within B2B core infrastructure, enterprise software, or complex operational services. (Note: Pure Customer Success experience will not be considered for this position).</li><li>
Deal Size: Proven track record of managing enterprise accounts valued at $150k+ Annual Contract Value (ACV).</li><li>
Target Achievement: Demonstrated history of hitting or exceeding revenue and performance targets within the past 12 months.</li><li>
Industry Background: Relevant background in InsurTech, FinTech (B2B/B2B2C), RegTech, PropTech, ConstructionTech, LegalTech, Logistics, Manufacturing, or Government Tech sectors. Knowledge of insurance industry mechanics or third-party administration is a strong plus.</li><li>
Career Stability: Stable employment trajectory, with no more than 3 job moves within the past 5 years.</li><li>
Location &amp; Work Authorization: Must be based in (or willing to relocate to) London or New York City, with full legal authorization to work in the UK or US without requiring current or future sponsorship.</li><li>
Workplace Preference: Ability and willingness to work fully on-site in a high-intensity, high-output office environment.</li></ul> 

Benefits 
<ul><li>
Competitive base compensation exceeding industry standard benchmarks.</li><li>
Quarterly performance bonus structure (up to 15% of quarterly salary).</li><li>
Early-stage equity participation package (stock options).</li><li>
Comprehensive medical insurance coverage.</li><li>
Retirement benefits, including a 401(k) with a 5% employer match (US) or employer pension contributions (UK).</li><li>
Fast-tracked career progression opportunities within a rapidly scaling organization.</li></ul> 
Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search.
Commitment to Equality and Accessibility:
At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city.
MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd&rsquo;s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.</div>

Founding Account Manager

steinberger construction inc

Job Overview Steinberger Construction Inc. is seeking a dedicated and professional Customer Experience Associate to join our team in New York, New York. This is a full-time position ideal for an individual who is passionate about delivering exceptional client service within the dynamic construction industry. The successful candidate will be the primary point of contact for our clients, ensuring a smooth, transparent, and positive experience throughout the entire project lifecycle. You will play a crucial role in maintaining our reputation for quality and client satisfaction. Responsibilities  <ul><li>Serve as the main point of contact for all client enquiries, providing timely and professional responses.</li><li>Proactively communicate project updates, milestones, and any potential delays to clients.</li><li>Manage client expectations effectively and work to resolve any issues or concerns in a prompt and efficient manner.</li><li>Liaise between clients and internal teams, including project managers and contractors, to ensure client requirements are clearly understood and met.</li><li>Gather, analyse, and report on client feedback to identify trends and contribute to our continuous service improvement initiatives.</li><li>Maintain accurate and detailed records of all client interactions and correspondence.</li><li>Assist in the preparation of client-facing documentation, presentations, and reports.</li><li>Organise and coordinate client meetings, site visits, and project handover procedures.</li></ul>Qualifications  <ul><li>Proven experience in a customer service, client relations, or account management role.</li><li>Exceptional verbal and written communication skills, with a keen eye for detail.</li><li>Strong interpersonal skills with the ability to build and maintain lasting client relationships.</li><li>Excellent organisational and problem-solving capabilities, with an aptitude for managing multiple priorities simultaneously.</li><li>A professional, patient, and empathetic approach to client management.</li><li>Proficiency in the Microsoft Office Suite is essential.</li><li>Experience within the construction, engineering, or real estate sectors is highly desirable but not essential.</li><li>Familiarity with CRM software would be considered an advantage.</li></ul> Benefits  <ul><li>A competitive daily salary ranging from $250 to $500 USD, commensurate with experience.</li><li>Opportunities for professional growth and career development within a reputable company.</li><li>A collaborative and supportive work environment.</li><li>The chance to be a key part of exciting and impactful construction projects.</li></ul>

Customer Experience Associate

Crisis24

About Crisis24
 Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
 More information is available at https://www.crisis24.com/careers
 
Schedule: Dynamic, mission-based deployments including nights, weekends, and holidays
 
Who We Are
 Crisis24 – Protective Strategic Group (PSG) is the global benchmark in protective intelligence and executive security. Our agents operate with the precision of special operations forces and the discretion of federal protective details. We serve high-profile individuals, corporate leaders, and global organizations with unmatched professionalism, readiness, and strategic foresight.
 We don’t just protect, we anticipate, adapt, and execute with excellence. Our EP Travel Agents are the elite among protectors, trusted to safeguard lives and reputations across borders and environments.
 
Who We’re Looking For
 We are seeking a seasoned Executive Protection Travel Agent, an elite operator with a proven track record in domestic and international protective assignments. You are tactically sound, emotionally intelligent, and operationally agile. You thrive in high-pressure environments, maintain absolute discretion, and bring a proactive mindset to every mission.
 You are not just a security professional, you are a strategic asset, capable of navigating complex logistics, dynamic threat landscapes, and high-profile engagements with precision and poise.
 This role is based in New York City.
 
Your Mission
 As an EP Travel Agent, you will be entrusted with the safety, mobility, and operational continuity of executives and high-profile individuals across diverse environments. Your responsibilities include:
 <ul>
<li>Close Protection: Deliver seamless, discreet, and effective personal security during travel, daily activities, and high-visibility events.</li>
<li>Secure Travel Logistics: Plan and execute secure itineraries including air, ground, and accommodations, ensuring safety and efficiency at every stage.</li>
<li>Surveillance & Threat Detection: Employ advanced surveillance techniques to identify risks, monitor environments, and neutralize potential threats.</li>
<li>Access Control & Perimeter Security: Manage access for employees, vendors, and visitors across multiple properties and operational zones.</li>
<li>Secure Transportation: Operate as a primary driver for executive movements, ensuring safe transit through urban, rural, and international settings.</li>
<li>Stakeholder Engagement: Build trusted relationships with internal teams, external partners, and law enforcement to ensure coordinated protection.</li>
<li>Confidentiality & Discretion: Uphold the highest standards of privacy and operational secrecy in all interactions and documentation.</li>
<li>Emergency Response & Coordination: Partner with intelligence teams, GSOC assets, and law enforcement to proactively mitigate threats and respond to incidents.</li>
<li>Documentation & Reporting: Maintain detailed logs of security activities, incidents, and observations, providing timely intelligence to leadership.</li>
<li>Dynamic Operations: Adapt to fast-paced, multifaceted environments with agility, professionalism, and mission-first focus.</li>
</ul>
What You Bring
 <ul>
<li>Experience: 5+ years in Domestic/International Executive Protection, with field-based coverage experience.</li>
<li>Background: Prior military, law enforcement, or emergency response experience in high-threat environments.</li>
<li>Certifications & Credentials:</li>
<li>U.S. Passport & Driver’s License</li>
<li>High School Diploma or GED</li>
<li>Completion of Physical Readiness Test (PRT)</li>
<li>Successful Background Investigation</li>
<li>Participation in random drug screenings</li>
<li>Skills & Attributes:</li>
<li>Tactical awareness and advanced critical thinking under pressure</li>
<li>Professional demeanor with strong verbal and written communication</li>
<li>Physical fitness and readiness for extended operations</li>
<li>Ability to operate independently and within elite teams</li>
<li>Command presence and confidence in high-stakes environments</li>
</ul>
Required Qualifications
 <ul>
<li>Valid HR-218/LEOSA</li>
<li>Valid NYS Armed Guard Card</li>
<li>NYS CCL, and/or multi-state CCW preferred</li>
<li>Training in incident response, emergency medicine, or crisis management</li>
<li>Executive Protection certifications (ASIS, close protection, defensive driving)</li>
<li>Experience with advanced surveillance systems and security technologies</li>
<li>Prior work with high-profile clients or in high-security environments</li>
<li>US: American Heart Association BLS Provider OR HeartSaver CPR/AED/First Aid Certification</li>
</ul>
Elite Benefits
 <ul>
<li>Medical, Dental, Vision, and Life Insurance</li>
<li>Competitive 401(k) with employer match</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid Time Off (PTO)</li>
</ul>
Operate at the Highest Level
 At Crisis24 – PSG, you are not just part of a team—you are part of a legacy of excellence. If you are ready to serve with honor, precision, and elite capability, we invite you to apply and join the ranks of the world’s most trusted protectors.
 Job Type: Full-time
 
Information Security
 
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
 
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

Travel Team Agent

Sunher Royal Company

<h2>Job Overview  </h2>We are seeking a highly organized, detail-oriented, and proactive Remote Data Entry / Executive Assistant to join our remote team. This position is ideal for a professional who excels at administrative support, data management, and executive coordination while maintaining a high level of accuracy, confidentiality, and professionalism.The successful candidate will be responsible for providing executive administrative support, maintaining accurate records, coordinating schedules, managing communications, and performing data entry tasks to ensure smooth day-to-day business operations.  <h2>Key Responsibilities  </h2>Accurately enter, update, and maintain company records, databases, and confidential information.Provide administrative support to executives and management teams.Manage calendars, schedule appointments, meetings, and virtual conferences.Prepare, edit, and organize correspondence, reports, presentations, and other business documents.Respond to emails, phone calls, and other communications professionally and promptly.Organize electronic files and maintain accurate documentation and records.Coordinate travel arrangements, meeting logistics, and expense reports as required.Perform document management, filing, and record-keeping while ensuring data accuracy.Assist with special projects, research, and general administrative tasks.Maintain confidentiality when handling sensitive company and executive information.Collaborate with internal departments to ensure efficient workflow and operational support.Perform additional administrative duties as assigned.  <h2>Qualifications  </h2>High school diploma or equivalent required; an associate's or bachelor's degree is preferred.Previous experience in data entry, executive assistance, administrative support, or office administration is preferred.Excellent written and verbal communication skills.Exceptional organizational and time-management abilities.Strong attention to detail and a high level of accuracy.Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Google Workspace.Excellent typing and computer skills.Ability to prioritize multiple tasks and meet deadlines in a remote work environment.Strong problem-solving and interpersonal skills.Ability to work independently while maintaining professionalism and confidentiality.  <h2>Preferred Skills  </h2>Experience with CRM systems, document management software, and scheduling tools.Knowledge of virtual collaboration platforms such as Microsoft Teams or Zoom.Strong multitasking and project coordination abilities.Professional demeanor with excellent customer service and communication skills.  <h2>Benefits  </h2>Competitive salary with performance-based growth opportunities.Fully remote work environment.Flexible work schedule.Paid training and professional development opportunities.Career advancement within a growing organization.Paid time off and holiday benefits.Comprehensive benefits package for eligible employees.Supportive, collaborative, and professional work environment.  If you are a motivated professional with exceptional organizational skills and a passion for administrative excellence, we encourage you to apply for this exciting opportunity to grow your career as a Data Entry / Executive Assistant.

Data Entry / Executive Assistant

Notchwood Landscape

Job Overview Notchwood Landscape, a leading provider of specialised landscape design, installation, and maintenance services, is seeking a dedicated and professional Online Chat Representative to join our team. This is a full-time, fully remote position. The successful candidate will be the first point of contact for our residential and commercial clients, embodying our commitment to quality and exceptional customer satisfaction. This role offers a competitive hourly rate of $22 - $26 USD. Responsibilities * Engage with prospective and existing clients via online chat to answer inquiries promptly and professionally. * Provide detailed information regarding our full range of landscaping services, including design, installation, and maintenance programmes. * Assist clients with scheduling consultations, service appointments, and follow-ups. * Identify and assess customer needs to achieve satisfaction and generate potential sales leads. * Resolve client issues and complaints with empathy and efficiency, escalating complex cases to the relevant department when necessary. * Accurately record and maintain client interaction details in our company database. * Develop and maintain a comprehensive knowledge of the company’s services and processes. Qualifications * Demonstrable experience in a customer service, online support, or similar client-facing role. * Exceptional written communication and interpersonal skills, with impeccable grammar and attention to detail. * Strong typing proficiency and the ability to manage multiple chat conversations simultaneously. * A high degree of professionalism and a patient, customer-oriented approach. * The ability to work independently and effectively in a remote environment. * Excellent problem-solving abilities and a proactive mindset. * An interest in or prior experience within the landscaping or horticulture industry would be advantageous. Benefits * Work from the comfort of your own home with a fully remote position. * Receive a competitive hourly wage. * Opportunity to be part of a reputable company dedicated to creating beautiful outdoor spaces.

Online Chat Representative (Remote)

<div>Location: Remote - EU or East Coast US
Remote | Full-time
Compensation: $80K - $150K
Our client&mdash;a leading innovator in fintech, blockchain, cryptography, infrastructure, and security&mdash;is seeking an Tech Ops Manager to oversee internal systems and infrastructure for a remote-first, global team building the next generation of core banking systems.
Reporting directly to the Chief Information Security Officer (CISO), this role requires a blend of strategic leadership and hands-on execution. The Tech Ops Manager will ensure the organization maintains a secure and efficient toolset, manages hardware logistics, oversees vendors, and upholds rigorous security and compliance standards. This position collaborates closely with Engineering, Security, and Operations teams to support ongoing international expansion.
Key Responsibilities<ul><li>
Workspace &amp; Systems Administration: Manage and optimize the global Google Workspace environment and maintain corporate IT solutions.</li><li>
Device &amp; Fleet Management: Scale and administer Mobile Device Management (MDM) solutions to maintain fleet-wide security, automation, and endpoint compliance.</li><li>
Logistics &amp; Procurement: Oversee vendor relations, software licensing, and hardware procurement, including the configuration and international shipping of equipment to employees.</li><li>
Lifecycle &amp; Identity Management: Lead the IT component of the employee lifecycle, ensuring seamless onboarding, access management, offboarding, and technical support across multiple time zones.</li><li>
Compliance &amp; Security: Maintain comprehensive IT documentation, playbooks, and runbooks to support ongoing SOC 1, SOC 2 Type II, ISO 27001, ISO 22301, and CCSS compliance initiatives.</li><li>
Technical Support &amp; Innovation: Assist international team members with technical issues and support the integration of internal AI tools and Model Context Protocol (MCP) connectors.</li></ul> 

Requirements 
<ul><li>
Experience: 6+ years of dedicated experience in IT Management or internal systems administration.</li><li>
Technical Expertise: Advanced proficiency in Google Admin, Google Workspace security tools, MDM solutions (e.g., Jamf), and endpoint security.</li><li>
Remote Operations: Proven experience managing IT infrastructure and logistics for a distributed, remote-first global workforce.</li><li>
Compliance Standards: Strong knowledge of cybersecurity best practices and direct experience supporting SOC 2, ISO 27001, ISO 22301, or equivalent frameworks.</li><li>
Core Competencies: Pragmatic problem-solving ability balancing operational speed with strict security requirements; entrepreneurial drive to work independently and optimize workflows.</li><li>
Languages: Full fluency in English with excellent written and verbal communication skills; proficiency in French is considered a strong plus.</li><li>
Bonus Points: Exposure to or experience working with internal AI tooling and integrations.</li></ul> 

Benefits 
<ul><li>
Work Environment: 100% remote-first setup within a high-growth, cutting-edge technical domain.</li><li>
Compensation: Competitive compensation package tailored to experience and location.</li><li>
Professional Growth: Opportunity to work alongside industry experts in cryptography and fintech while shaping scalable IT governance.</li></ul>
﻿
Interview Process<ul><li>
Initial Recruiter Screening</li><li>
Introductory Call: 30-minute introductory discussion with the Co-CEO.</li><li>
Cognitive &amp; Behavioral Assessment: A 45-minute online evaluation (via TestGorilla) testing critical thinking, verbal reasoning, detail orientation, numerical reasoning, and problem-solving.</li><li>
Panel Focus Interview: A 90&ndash;120 minute technical and cultural deep dive covering security fundamentals, compliance knowledge, work ethics, and team alignment.</li><li>
Final Stage: Reference verifications and background checks.</li></ul> 
Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search.
Commitment to Equality and Accessibility:
At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city.
MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd&rsquo;s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.</div>

Tech Ops Manager

Corcoran Legends Realty Company 

*About Us*Corcoran Legends Realty Management is a results-driven real estate company helping clients buy, sell, and invest with confidence. We deliver expert guidance, local market knowledge, and exceptional service. *Role Overview*We’re looking for a detail-oriented Virtual Assistant to support our real estate team with daily operations, client communication, and data management. *Key Responsibilities:*- *Admin Support*: Manage emails, calendars, and schedule showings/appointments- *Data Entry*: Update MLS listings, CRM, spreadsheets, and property files- *Client Communication*: Respond to buyer/seller/renter inquiries via phone, email, and text- *Marketing Support*: Assist with social media posts, listing descriptions, and flyers- *Document Prep*: Contracts, lease agreements, and transaction paperwork organization- *Research*: Market comps, lead generation, and vendor coordination *Requirements:*- 1+ years VA or admin experience, real estate experience a plus- Strong skills in Google Workspace, Microsoft Office, CRM tools- Excellent written + verbal communication skills- Highly organized, reliable internet, and able to work independently- Knowledge of MLS, Zillow, or property management software is a bonus *Benefits:* Flexible remote schedule, growth opportunities, commission bonuses on referrals. Apply now and help us grow Corcoran Legends Realty Management!

Remote Virtual Assistant

Explore 13+ Associate account executive client leadership in New York this August. Find roles across top companies and apply now to boost your career.