assistant account executive, associate practice

account manager

assistant account executive, associate practice Jobs in Chicago

associate account manager, smb Jobs in Chicago

associate account manager, smb

associate banker

associate client success manager Jobs in Chicago

associate client success manager

associate brokerage

Huron Consulting Group

<div><p>Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.<br>
<br>
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.<br>
<br>
Joining the Huron team means you&rsquo;ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.<br>
<br>
Join our team as the expert you are now and create your future.</p><p></p>
As an Healthcare Technical Consulting Senior Associate you will:
<br>
<ul><li>Partner with a team of healthcare, technical and project management consultants to ensure the seamless integration, data
</li></ul>migration and system performance of Epic systems
<br>
<ul><li>Leverage technical expertise in Epic modules providing support to optimize the systems functionality in workflow and
</li></ul>technology to improve hospital operations and financial outcomes
<br>
<ul><li>Provide guidance and recommendations on Epic applications offering suggestions and participating in discussions on
</li></ul>operational and technology improvements
<br>
<ul><li>Identify opportunities for system optimization and enhancement to improve efficiency and user satisfaction</li></ul><p></p><div>
Requirements:<br>
<ul><li>Bachelor's degree or equivalent work experience.</li><li>Epic Professional Billing Administration (PB Admin) Certification is required.</li><li>Minimum of 3+ years of Epic Professional Billing experience in implementation, optimization, support, or consulting</li></ul>
environments.<br>
<ul><li>Strong understanding of professional billing workflows, charge capture, claim generation, and revenue cycle processes.</li><li>Experience facilitating client meetings, workflow analysis, and requirements gathering.</li><li>Strong analytical, organizational, and communication skills.</li><li>Ability to travel as required based on client needs.</li></ul></div><p></p><div>
Preferences:<br>
<ul><li>Candidates who possess Epic PB Admin Certification paired with one of the following certifications are strongly preferred:</li></ul>
Expected Reimbursement Certification, Hospital Billing (HB) Certification, Professional Billing Claims Certification<br>
<ul><li>Epic consulting experience within a healthcare IT consulting firm.</li><li>Experience with revenue cycle transformation and optimization initiatives.</li><li>Knowledge of payer reimbursement methodologies and reimbursement modeling.</li><li>Experience supporting multi-hospital or large integrated delivery networks.</li><li>Familiarity with Epic upgrades, enhancements, and workflow redesign projects.</li><li>Strong understanding of integrated Revenue Cycle workflows across PB, HB, and Claims.</li></ul></div><p></p><p>
The estimated base rate range for this job will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huron&rsquo;s benefit plans, which include medical, dental and vision coverage, and other wellness programs. The rate range of information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.</p><p></p><h2 class="jobSectionHeader"><b>
Position Level</b></h2>
Senior Associate<p></p><h2 class="jobSectionHeader"><b>
Country</b></h2>
United States of America</div>

Healthcare Tech Senior Associate - Professional Billing

<div><p>Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.<br>
<br>
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.<br>
<br>
Joining the Huron team means you&rsquo;ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.<br>
<br>
Join our team as the expert you are now and create your future.</p><p></p>
This resource will support the execution, operational excellence, and continued maturation of Engagement Health (EH), a program designed to help Healthcare consulting projects achieve positive outcomes for clients and teams. The role will focus on project execution, implementation of EH processes, QA operations, project health follow-up, reporting administration, data management, and continuous improvement of project-level quality processes. The Associate/Sr. Associate will coordinate activities, administer processes, synthesize feedback, support adoption of reporting enhancements, and recommend improvements while escalating complex or sensitive items to program leadership as appropriate.<p></p><p>
Key responsibilities</p><ul><li>
Support project onboarding activities, including EH touchpoints, readiness tasks, documentation, stakeholder communications, and follow-up needed to ensure consistent program execution.</li><li>
Assist with QA operations and compliance management across healthcare consulting engagements, including process administration, tracking, documentation, and completion of required steps.</li><li>
Support project health follow-up and intervention activities by monitoring indicators, documenting risks or concerns, coordinating next steps, and helping prepare materials for program leadership review.</li><li>
Maintain EH data sources, reporting tools, dashboards, and automation efforts to improve reporting accuracy, consistency, and efficiency.</li><li>
Execute operational processes supporting EH programs, ensuring activities are completed in accordance with established standards, timelines, and stakeholder expectations.</li><li>
Support contract, audit, and governance-related activities by gathering documentation, coordinating responses, tracking requirements, and maintaining accurate records.</li><li>
Administer survey operations, including NPS, PES/AIMES, Capability Reviews, and other feedback mechanisms, ensuring timely execution, data capture, and stakeholder follow-up.</li><li>
Support adoption and implementation of reporting enhancements, dashboards, process improvements, and new program capabilities across project leadership teams.</li><li>
Identify and recommend opportunities to improve project-level quality processes, strengthen consistency, increase adoption, and reduce administrative friction.</li><li>
Prepare clear summaries, slides, and supporting materials for program leadership, EH Champions, capability leaders, and executive readouts.</li><li>
Create and maintain process documentation, standard operating procedures, templates, training materials, and knowledge resources to support onboarding and consistent execution.</li><li>
Use available tools, including Microsoft business products, Salesforce, Smartsheet, Power BI, and AI tools, to organize information, support reporting, and improve execution efficiency.</li><li>
Recognize escalation needs, communicate appropriately, and provide recommendations on potential paths forward while partnering with the Manager/Program Lead on complex or sensitive items.</li></ul><p>
Candidate requirements</p><ul><li>
Highly organized, detail-oriented individual who can absorb, structure, and synthesize detailed information.</li><li>
Strong communication skills with the ability to translate complex feedback into concise, audience-ready summaries.</li><li>
Strong analytical and critical thinking skills, including ability to interpret qualitative and quantitative inputs and identify patterns.</li><li>
Comfort working on complex issues within defined program parameters, with limited oversight as experience grows.</li><li>
Ability to determine resource needs, prioritize work, coordinate across stakeholders, and keep action items moving.</li><li>
Sound judgment to identify issues, assess urgency, and escalate appropriately when leadership involvement is needed.</li><li>
Ability to make recommendations to program leadership based on data, stakeholder input, and program priorities.</li><li>
High degree of comfort using Microsoft business products, including Word, PowerPoint, and Excel; Salesforce, Smartsheet, and Power BI experience preferred.</li><li>
Ability to independently learn new tools and databases, including leveraging AI such as Copilot.</li><li>
Experience in consulting, project delivery, client success, operations, quality assurance, or related healthcare/client service environments preferred.</li><li>
3-5 years providing consulting services in a project-based environment.</li><li>
Candidates may live anywhere in the contiguous U.S.; this is a non-billable, no-travel role.</li><li>
Bachelor's degree required.</li><li>
Current permanent US work authorization required.</li></ul><p>
The estimated base salary range for this job is $65,000 - $85,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron&rsquo;s annual incentive compensation program, which reflects Huron&rsquo;s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $72,800 - $100,300. The job is also eligible to participate in Huron&rsquo;s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.</p><p></p><h2 class="jobSectionHeader"><b>
Position Level</b></h2>
Associate<p></p><h2 class="jobSectionHeader"><b>
Country</b></h2>
United States of America</div>

Engagement Health Operations Associate - Healthcare

Wells Fargo

<div><p><b>About this role:</b></p><p>
Wells Fargo Commercial Banking Middle Market Group is seeking an Associate Relationship Manager (Commercial Banking Program Associate) to join the Banker Development Program.</p><p></p><p>
The Banker Development Program is a two-year program designed to advance the careers of the next generation of bankers in Commercial Banking. The program provides sales skills and advances credit acumen necessary to meet our current and future business needs to excel in serving our prospects and clients. Associate Relationship Managers work alongside Senior Relationship Managers and engage in real client situations to support the growth of our business. Combination of formal training, on the job experience and professional support prepares participants for relationship management, sales or credit leadership roles within Commercial Banking. Learn more about the career areas and business divisions at www.wellsfargojobs.com.</p><p></p><p>
Middle Market Banking provides comprehensive financial services to commercial customers primarily with annual sales from $25 million to $2 billion. With locations in the United States and Canada, we help customers grow, add jobs, and succeed.</p><p></p><p><b>
In this role, you will:</b></p><ul><li><p>
Perform a variety of job assignments to develop key skills and gain a working knowledge of the organization</p></li><li><p>
Participate in developing, retaining, and growing low to moderately complex client relationships through the art of relationship management by understanding the needs and priorities of clients and financial decision makers</p></li><li><p>
Participate in the structuring, modification, and renewal of low to moderately complexity cash flow, real estate loans, and other industry-specific solutions within Commercial Banking by analyzing financials, presenting to clients, coordinating with internal stakeholders, and partnering with senior peers to execute complex transactions</p></li><li><p>
Review, understand, and participate in offering the full suite of solutions offered by Wells Fargo to commercial clients to meet low to moderately complex risk needs that may require an in-depth evaluation by engaging product organizations to develop client specific solutions and leveraging a solid understanding of clients&rsquo; businesses, strategic objectives, operational priorities, and financial positions</p></li><li><p>
Present recommendations for resolving low to moderately complex situations and exercise independent judgement while developing expertise in the relevant policies, procedures, and compliance requirements within the Commercial Banking Relationship Management group</p></li><li><p>
Collaborate and consult with peers, colleagues, and managers to resolve client issues while achieving business objectives, helping clients navigate Wells Fargo&rsquo;s processes, escalating client inquiries when needed, and identifying and recommending opportunities for process improvements and risk control enhancements</p></li><li><p>
Participate in relationship planning activities to deliver the full suite of solutions and maintain sales and pipeline disciplines by keeping information current in relevant systems</p></li><li><p>
Support business development in sourcing new Commercial Banking clients, by cultivating relationships through existing networks</p></li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li><p>
 2+ years of Commercial Banking Relationship Management or Credit Underwriting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education</p></li></ul><p></p><p><b>
Desired Qualifications:</b></p><ul><li><p>
Bachelor's degree in finance, accounting or related business degree</p></li><li><p>
Completion of Commercial Banking Financial Analyst Program</p></li><li><p>
Commercial account relationship management experience</p></li><li><p>
Intermediate knowledge and understanding of core banking products: deposits, commercial credit, and treasury</p></li><li><p>
Basic understanding of financial accounting</p></li><li><p>
Foundational ability to interpret financial statements, summarize findings and structure credit transactions</p></li><li><p>
Experience with underwriting moderately complex credit and debt structure</p></li><li><p>
Excellent verbal, written, and interpersonal communication skills</p></li><li><p>
Effective time management and organization skills</p></li><li><p>
Ability to work in a fast-paced deadline driven environment</p></li><li><p>
High level of initiative and accountability Proactive, persistent, organized, and results oriented</p></li><li><p>
Sound problem solving and decision-making skills</p></li><li><p>
Comprehensive knowledge and understanding of Risk Management</p></li><li><p>
Ability to represent Wells Fargo with confidence, positive energy, and clear communication in the marketplace</p></li><li><p>
Ability to build and maintain productive working relationships with internal partners</p></li><li><p>
Intermediate Microsoft Office skills</p></li></ul><p></p><p><b>
Job expectations:</b></p><ul><li><p>
Ability to attend 4 training sessions in Charlotte, NC during the 2-year program</p></li><li><p>
This position is not eligible for Visa sponsorship</p></li><li><p>
This position offers a hybrid work schedule; 4 days in office, one day remote</p></li><li><p>
Relocation assistance may be available for this program</p></li><li><p>
Ability to travel up to 10% of the time</p></li><li><p>
Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process</p></li></ul><p></p><p><b>
Location:</b></p><ul><li><p>
10 S Wacker Dr - Chicago, IL 60606</p></li></ul><p></p><p>
Chicago - Pay Range: $110,000-$110,000</p><p></p><p><b>
Pay Range</b></p><p><br>
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.</p><p></p><p>
Salary is just one component of Wells Fargo's total rewards package. Depending on the role, a Wells Fargo's employee may be eligible for additional forms of compensation, such as sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs).</p>
$96,000.00 - $132,000.00<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Benefits
</b></p><p></p><p>Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.</p><ul><li>
Health benefits</li><li>
401(k) Plan</li><li>
Paid time off</li><li>
Disability benefits</li><li>
Life insurance, critical illness insurance, and accident insurance</li><li>
Parental leave</li><li>
Critical caregiving leave</li><li>
Discounts and savings</li><li>
Commuter benefits</li><li>
Tuition reimbursement</li><li>
Scholarships for dependent children</li><li>
Adoption reimbursement</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><p><b>
Posting End Date:</b></p><p></p>
3 Aug 2026<ul><li><b><i>Job posting may come down early due to volume of applicants.</i></b></li></ul><p></p><p><b>
We Value Equal Opportunity</b></p><p></p><p>
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.</p><p></p><p>
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit&rsquo;s risk appetite and all risk and compliance program requirements.</p><p></p><p><b>
Applicants with Disabilities</b></p><p></p><p>
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.</p><p></p><p><b>
Drug and Alcohol Policy</b></p><p></p><p><br>
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.</p><p></p><p><b>
Wells Fargo Recruitment and Hiring Requirements:</b></p><p></p><p>
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.</p><p>
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.</p></div><p></p>

Associate Relationship Manager

<p></p><div><div><div><div><div><div>Job ID</div>
<div>748669WD</div>
</div><div><div>Category</div>
<div>Information Technology Operations</div>
</div><div><div>Time Type</div>
<div>Full time</div>
</div><div><div>Specialty/Competency</div>
<div>Application Operations</div>
</div><div><div>Level</div>
<div>Associate</div>
</div><div><div>Travel Requirements</div>
<div>Up to 20%</div>
</div><div><div>Locations</div>
<div>Chicago</div>
</div></div></div><div><div><br>
The Opportunity
<br>
<br>
As a US Tech - Level 2 Ops Support, you will play a crucial role in managing and maintaining the technology infrastructure and systems to validate smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. As an Associate, you will focus on learning and contributing to projects while developing your skills and knowledge to deliver quality work. You will be exposed to different stakeholders, learning how to build meaningful connections and manage various challenges. This role emphasizes adaptability, reliability, and personal growth, allowing you to deepen your technical knowledge and grow your personal brand.
<br>
<br>
In this role, you will provide technical assistance and troubleshooting to support the smooth functioning of IT systems and non-cloud-based infrastructure. Within our Internal Firm Services practice, you will engage in a fast-paced environment, taking ownership of your development and consistently delivering quality work that drives value for our clients. You will gather information from various sources to analyze facts and discern patterns, actively listen, and clearly express ideas. This opportunity allows you to appreciate diverse perspectives and build commercial awareness, setting the stage for future growth and success.
<br>
<br>
Responsibilities
<br>
<br>
<ul><li>Providing technical assistance and troubleshooting to maintain smooth IT operations
</li><li>Monitoring network performance and addressing issues to prevent disruptions
</li><li>Implementing security measures to safeguard IT systems and infrastructure
</li><li>Supporting L1 and L2 operations to validate efficient delivery of IT services
</li><li>Collaborating with team members to resolve technical challenges and enhance service quality
</li><li>Utilizing hardware and software troubleshooting skills to diagnose and resolve system issues
</li><li>Engaging in incident management and resolution to minimize downtime
</li><li>Performing system backups and disaster recovery planning to protect data integrity
</li><li>Developing user guides and documentation to support IT operations and user training
</li><li>Building relationships with vendors to facilitate effective IT support and maintenance
</li></ul><br>
What You Must Have
<br>
<br>
<ul><li>At least a High School Diploma or the equivalent degree
</li><li>At least 1 years of experience
</li></ul><br>
What Sets You Apart
<br>
<br>
<ul><li>Demonstrating skills in Artificial Intelligence and Enterprise Architecture
</li><li>Utilizing IT Operations Management and IT Performance Management
</li><li>Excelling in Disaster Recovery Solution Development and Incident Management
</li><li>Possessing knowledge of Network Security Incident Management
</li><li>Applying skills in Hardware Troubleshooting and Software Troubleshooting
</li><li>Engaging in IT Project Lifecycle and IT Project Implementation
</li><li>Developing skills in Stakeholder Management and Vendor Relations<br>
</li></ul><p>The salary range for this position is: $50,500 - $140,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance</p>
<p></p><p>As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.</p>
<p></p><p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.</p>
<p></p><p>Learn more about how we work: https://pwc.to/how-we-work</p>
<p></p><p>For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.</p></div></div></div></div><p></p>

US Tech - Level 2 Ops Support

tastytrade, Inc.

<div><p><b>Company Name: </b>tastytrade<br>
<b>Role: </b>Trade Desk Representative, 24/7 Coverage<br>
<b>Location: </b>Initially on-site and may be hybrid/remote based on experience<br>
<b>Reports to: </b>Trade Desk Team Lead<br>
<b>Licensure Required: </b>FINRA Series 7, 63, and 3 Certified</p>
<p>
As a Trade Desk Representative, 24/7 Coverage at tastytrade, you will provide essential 24-hour trading support and risk monitoring for tastytrade customers during US market overnight hours and over the weekend. You will serve as the key weekend-day, swing, or overnight presence for 24-hour-traded products such as futures, futures options, SPX (GTH) index options, event contracts, and more. This role consists of a 4-day work week consisting of two 8-hour shifts during the week and two 12-hour shifts on the weekend. You must be comfortable working independently and handling positions or order-related inquiries, resolving trade disputes, reviewing customer risk, conducting customer risk callouts during risk events, and serving as the main point of contact for urgent customer issues during the shift. This role requires a deep understanding of the supported products, strong problem-solving skills under pressure, and the ability to make sound, independent decisions in a fast-paced environment.</p>
<p><b>
What you'll do:</b><br>
<b>Trading Support &amp; Execution</b></p>
<ul>
<li>Provide support for all 24-hour and weekend-eligible instruments, including, but not limited to, outright futures, futures options, 24-hour stock trading, event contracts, GTH broad-based index options, and much more</li>
<li>Resolve trade disputes, execution errors, and order entry issues that occur during weekend/overnight trading sessions</li>
<li>Analyze all customer positions and understand the potential risk involved</li>
<li>Work with customers to identify their needs as self-directed investors and provide timely solutions, especially during risk events</li>
<li>Provide friendly, accurate, and efficient support via phone, email, or chat channels</li>
</ul>
<p><b>Risk Monitoring &amp; Customer Protection</b></p>
<ul>
<li>Monitor customer account risk exposures during weekend and overnight trading sessions on all supported products, identifying accounts approaching or exceeding margin requirements</li>
<li>Perform proactive callouts to customers with potentially excessive risk or exposure from overnight risk events (company-specific news, economic data, geopolitical developments, futures market moves)</li>
<li>Assist customers with managing excessive risk from overnight events, discussing position adjustments, hedging methods, or risk reduction options</li>
<li>Conduct real-time firm risk surveillance during overnight hours, monitoring for concentrated positions, unusual activity, or systemic risk concerns</li>
<li>Escalate critical risk situations to the tastytrade Margin and Risk team, providing detailed analysis and recommendations</li>
<li>Track and report unusual trading activity, account movements, or potential fraudulent behavior detected during overnight/weekend hours</li>
<li>Monitor overnight futures market volatility and liquidity conditions that may affect customer positions or firm risk</li>
</ul>
<p><b>Platform Support &amp; Technical Assistance</b></p>
<ul>
<li>Assist customers with account management questions, including deposits, withdrawals, crypto transfer requests, and platform/account settings during overnight hours</li>
<li>Provide guidance on platform functionality across desktop, web, and mobile applications for overnight traders</li>
<li>Troubleshoot order entry issues, platform connectivity problems, and technical difficulties during overnight sessions</li>
<li>Educate customers on all 24-hour and weekend-eligible instruments regarding trading mechanics, margin requirements and methodologies, and risk management best practices</li>
<li>Escalate technical issues to Engineering or Technical Support teams, providing detailed documentation of customer problems</li>
</ul>
<p><b>Operations &amp; Incident Management</b></p>
<ul>
<li>Serve as the primary point of contact for urgent customer issues during US overnight/early morning hours</li>
<li>Properly triage cases by coordinating with the US day-shift Margin &amp; Risk teams on risk-related issues, providing detailed transition reports on overnight developments</li>
<li>Document overnight incidents, customer escalations, and operational issues with thorough detail for the following shift or day-shift follow-up</li>
<li>Provide detailed shift handoff reports summarizing overnight trading activity, risk events, customer issues, and action items</li>
<li>Contribute to the continuous improvement of overnight operations procedures, workflows, and customer communication protocols</li>
<li>Monitor overnight system performance and coordinate with Technology teams on platform issues or outages</li>
</ul>
<p><b>Cross-Functional Collaboration</b></p>
<ul>
<li>Collaborate with Margin and Risk team on customer risk events</li>
<li>Coordinate with the Compliance/Fraud team on overnight trading surveillance alerts or suspicious activity</li>
<li>Work with the Banking team on overnight funding requests, wire transfers, or withdrawal issues requiring expedited processing, especially any incoming transfers from customers experiencing a margin deficit</li>
<li>Work with reviewing, approving, and rejecting crypto wallets, including processing crypto deposits and withdrawals</li>
<li>Partner with the Engineering team to report platform bugs, execution issues, or system enhancements identified during overnight operations</li>
</ul>
<p><b>Independent Decision-Making &amp; Problem Solving</b></p>
<ul>
<li>Work independently with minimal supervision during overnight hours when senior leadership is unavailable</li>
<li>Make sound decisions on customer requests, risk situations, and operational matters using established policies and best judgment</li>
<li>Exercise discretion on when to escalate issues versus handling independently based on severity and complexity</li>
<li>Manage high-stress situations calmly and professionally, including upset customers, market volatility, and risk events</li>
</ul>
<p><b>Who you are:</b><br>
<br>
<b>Experience &amp; Credentials</b></p>
<ul>
<li>FINRA SIE, Series 7, 63, and 3 Certified</li>
<li>Minimum 3-5 years of experience in high-volume customer service, trading operations, or a trade desk role</li>
<li>At least 3-5 years of hands-on experience with options, futures, and futures options trading</li>
<li>Previous experience in overnight or off-hours trading operations is a plus</li>
<li>Proven track record working independently with minimal supervision in fast-paced environments</li>
<li>Commitment to a minimum of one year in an overnight shift before potential transition to a day-shift role</li>
</ul>
<p><b>Product &amp; Trading Knowledge</b></p>
<ul>
<li>Deep understanding of futures and futures options execution mechanics, pricing, and market structure</li>
<li>Strong knowledge of options pricing models and determining exposure using Greeks</li>
<li>Experience with exchange-traded derivatives across multiple asset classes (equity index, commodities, rates, currencies)</li>
<li>Familiarity with extended hours stock trading, including pre-market, 24-hour, and after-hours sessions</li>
<li>Understanding of Regulation T and portfolio margin account risk methodologies</li>
<li>Knowledge of futures contract specifications, margin requirements, settlement procedures, and SPAN margin methodologies</li>
</ul>
<p><b>Risk Management Expertise</b></p>
<ul>
<li>Strong risk management skills with the ability to identify and assess customer account risk exposures using the in-house risk screener (Sentinel)</li>
<li>Experience conducting customer risk callouts and discussing risk-reducing position adjustments in high-stress situations</li>
<li>Understanding of margin calculations, liquidation priorities, and portfolio risk metrics</li>
<li>Ability to analyze overnight risk events and their potential impact on customer positions</li>
<li>Familiarity with firm risk surveillance and unusual activity detection</li>
</ul>
<p><b>Communication &amp; Interpersonal Skills</b></p>
<ul>
<li>Strong interpersonal skills with the ability to build rapport and trust with customers during overnight or weekend hours</li>
<li>Excellent written and verbal communication skills across multiple channels (phone, email, chat)</li>
<li>Ability to explain complex derivatives and risk concepts clearly to customers with varying experience levels</li>
<li>Diplomatic approach when delivering difficult messages (margin calls, position liquidations, risk concerns)</li>
<li>Strong documentation skills for detailed shift handoff reports and incident summaries</li>
<li>Effective in customer interactions, especially in high-stress or volatile market environments</li>
</ul>
<p><b>Technical &amp; Operational Skills</b></p>
<ul>
<li>Extremely proficient with technology platforms, including Salesforce, Slack, Microsoft Teams, and Microsoft products</li>
<li>Ability to multitask effectively in a fast-paced environment with multiple customer inquiries simultaneously</li>
<li>Strong problem-solving abilities under pressure with limited resources and support during overnight hours</li>
<li>Excellent attention to detail for trade execution accuracy and risk monitoring</li>
<li>Comfortable troubleshooting technical issues and coordinating with support teams remotely</li>
</ul>
<p><b>Company Perks + Benefits:</b></p>
<ul>
<li>Performance Bonuses</li>
<li>Stock Purchase Options</li>
<li>401k Plan</li>
<li>Medical/Dental/Vision Benefits</li>
<li>Continued Education Support</li>
<li>20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)</li>
<li>10 Paid Sick Days</li>
<li>Gym Membership Reimbursement</li>
<li>Commuter Benefits</li>
<li>Pet Insurance</li>
<li>Wellness &amp; Mental Health Programs</li>
<li>Charitable Donation Matching</li>
<li>Two Paid Volunteer Days Off</li>
<li>Daily catered lunch when in the office</li>
<li>Full kitchen with snacks and beverages</li>
<li>In-building gym</li>
<li>Shuttle to/from Metra</li>
</ul>
<div><div><div><p><b>Salary Range:</b> $90,000 - $95,000<br>
<i>The actual salary offered will be based on the candidate's level of experience and qualifications</i></p>
<p><b>
Discretionary performance bonus:</b> 8-11% of base salary based on individual and company performance</p>
<p><b>
About IGNA + tasty</b><br>
IG North America is home to tastytrade, tasty<i>live</i>, tastyfx, and tastycrypto&mdash;a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions &ndash; built on scale, trust, and proof.</p>
<p>
From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tasty<i>live</i> providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance.
</p><p>We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high &ndash; bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG|tasty &ndash; the future gets built here.<br>
<br>
<b>Location: </b>Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.</p>
<p><b>
tastytrade</b><b> | </b><b>tasty</b><b><i>live</i></b><b> | </b><b>tastyfx</b><br>
1330 W Fulton Market, Chicago, IL 60607
</p><ul><li>Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!</li></ul></div></div></div></div><p></p>

Trade Desk Representative, 24/7 Coverage

Uber

<div><b>About the Role</b>
<br>
<br>
The Commercial Strategy team within Delivery Commercial Operations helps Commercial and DCO Leadership make faster, better decisions. We define commercial strategy, develop and maintain the commercial growth thesis, diagnose performance, and turn insight into clear strategic recommendations. We translate those recommendations into planning inputs that inform how the organization prioritizes growth, investment, capacity, and coverage.
<br>
<br>
The Senior Strategy &amp; Planning Associate will independently own cross-functional commercial strategy questions from problem framing through recommendation and leadership decision. This person will serve as a thought partner to senior leaders, build a point of view from imperfect information, and influence decisions across growth priorities, market and segment focus, productivity assumptions, investment logic, and performance interventions.
<br>
<br>
The role is designed for a strategist who can move fluidly between the details of data and the broader business context. Success requires independent judgment, analytical rigor, crisp communication, and the ability to align partners without formal authority.
<br>
<br>
This member owns strategic recommendations, cross-workstream prioritization, and creates momentum to drive recommendations and decisions forward.
<br>
<br>
The Senior Strategy &amp; Planning Associate makes things happen, ensuring the priorities from leadership are effectively and efficiently driven across the organization and land the recommendations.
<br>
<br>
<b>What You'll Do</b><b>
</b><ul><li>Independently bring structured thinking to broad, ambiguous commercial questions and define the analytical and stakeholder workplan required to reach a decision
</li><li>Develop executive-ready recommendations that state clear points of view with supporting evidence, alternatives considered, tradeoffs, risks, and what decisions are needed
</li><li>Use SQL and other analytical tools to diagnose performance, test hypotheses, and quantify the impact of strategic choices
</li><li>Lead cross-functional work with Commercial, Sales Planning, Finance, Operations, Product, and regional or LOB partners
</li><li>Influence senior stakeholders through clear narratives, constructive challenges, and practical recommendations grounded in business context
</li><li>Design reusable frameworks, assumptions logs, intervention trackers, and decision artifacts that raise the quality and speed of recurring work
</li><li>Use AI tools to accelerate research, automate repetitive analysis, pressure-test recommendations, and build reusable workflows, while validating outputs and remaining accountable for the final work
</li><li>Lead assigned components of monthly and quarterly performance reviews, planning cycles, and post-decision learning reviews
</li><li>You can expect high pace and high ambiguity in the role, usually solving questions that we are facing for the first time or taking a new lens to others, the speed and bar in the role is high
</li></ul><b>Basic Qualifications</b><b>
</b><ul><li>4+ years of experience
</li><li>Bachelor's degree
</li><li>Proficient SQL skills, including the ability to query, join, transform, and validate large or complex datasets
</li></ul><b>Preferred Qualifications</b><b>
</b><ul><li>Master's degree in business, economics, analytics, engineering, public policy, or a related field
</li><li>Strong business and financial acumen, including comfort with growth drivers, productivity, investment tradeoffs, and frameworks
</li><li>Experience in strategy, operations, management consulting, finance, business planning, or a commercial strategy role in a scaled or high-growth business
</li><li>Experience with marketplace, delivery, mobility, advertising, subscription, retail, or other multi-sided business models
</li><li>Experience building reusable analytical workflows, decision frameworks, or self-service tools for business partners
</li><li>Working knowledge of Python, data visualization, experimentation, or advanced analytical methods
</li><li>Demonstrated ability to define and solve complex strategic problems using quantitative and qualitative evidence
</li><li>Strong written and verbal communication, including experience presenting recommendations to senior stakeholders
</li><li>Demonstrated ability to lead cross-functional work, navigate ambiguity, and influence without authority
</li>AI Expectations: AI fluency is evaluated through operating judgment rather than tool familiarity. Strong candidates use AI to improve speed and quality, disclose material use, verify outputs, protect confidential information, and explain where human judgment changed or overrode the tool's output. The recommendation and its defensibility remain the candidate's responsibility<br>
<li>
</li></ul><br>
<br>
For Chicago, IL-based roles: The base salary range for this role is USD $118,000 per year - USD $131,000 per year.<br>
<br>
You will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.<br>
<br>
<b>Ready to Ride?</b><br>
<br>
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.<br>
<br>
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
<br>
<br>
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.<br>
<br>
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.</div>

Sr Strategy & Planning Associate, Commercial Strategy

TransUnion

<p></p><div><p>TransUnion's Job Applicant Privacy Notice
</p><p>Personal Information We Collect
</p><p>Your Privacy Choices
</p><p></p><p><b>Team Overview
</b></p>As the customer Engagement Senior Analyst you will ensure alignment between sales and delivery teams from a delivery standpoint. You will partner with sales on new/existing customer opportunities, advise on product capabilities and set up process and provide final solution recommendation. You will also communicate between production and customers and ensure program dates and deliverables are met. In this role you will report to the Manager, Customer Engagement.&amp;#xa;&amp;#xa;This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
<p></p><p><b>Role Overview and Core Responsibilities
</b></p><ul><li><div>Contribute to the full system lifecycle including client and sales engagement, requirements gathering, review the fulfillment of the solution, &amp; coordinate resources for fulfillment
</div></li><li><div>The associate is needed for successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design, setup, test, delivery and documentation.
</div></li><li><div>Validate batch fulfillment system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results.
</div></li><li><div>Analyze and interpret how industry changes will affect program execution, fulfillment, and solution delivery
</div></li></ul><p></p><p><b>Required Knowledge and Experiences
</b></p><ul><li><p>Translate technical and functional requirements and collaborate with technical counterparts
</p></li><li><p>Explain technical concepts in layman's terms to a non-technical audience
</p></li><li><p>Bachelor&rsquo;s degree and relevant work experience, preferably in the Financial Services industry
</p></li><li><p>Familiarity working with data
</p></li><li><p>Experience in the credit reporting, financial services or direct marketing industry is preferred.
</p></li><li><p>ETL Knowledge
</p></li></ul><p></p><p><b>Benefits that support every part of your life:
</b></p><p>At TransUnion, we design benefits to help you feel well, do well, and plan well&mdash;from day one.
</p><p><b>For Your Health </b>: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
</p><p><b>For Your Protection </b>: We&rsquo;ve got your back with company‑paid basic life and AD&amp;D, optional voluntary life and AD&amp;D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.
</p><p><b>For Your Family </b>: From adoption assistance and fertility planning coverage to caregiver support, we&rsquo;re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
</p><p><b>For Your Future </b>: Build toward what&rsquo;s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.
</p><p><b>For You </b>: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.
</p><p><b>For Your Wellness </b>: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.
</p><p></p><p>We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans&rsquo; Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion&rsquo;s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com .
</p><p></p><p>Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
</p><p></p><p>TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.
</p><p></p><p>Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company&rsquo;s reputation are also essential expectations of this position.
</p><p></p><h2 class="jobSectionHeader"><b>Pay Scale Information:
</b></h2><p></p>The U.S. base salary range for this position is $62,000.00 - $90,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual&rsquo;s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion&rsquo;s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.&amp;#xa;
<p></p><p><b>TransUnion Overview:
</b></p><p>At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our <b>Workforce for Good </b>, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver&rsquo;s seat of their professional development&mdash; while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that&rsquo;s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.<br>
</p><p></p><p>Be a part of our <b>Workforce for Good </b>&ndash; you&rsquo;ll work with great people, pioneering products and cutting-edge technology.
</p><p></p><p>TransUnion's Internal Job Title:
</p>Sr Analyst, Customer Engagement
<p></p><p>Company:
</p>TransUnion LLC</div>

Customer Engagement Senior Analyst

Explore 23+ Associate brokerage in Chicago this August. Find roles across top companies and apply now to boost your career.