administrator, association management & operations

accounting manager

account manager

account manager - snacks

accounts payable manager

administrator, association management & operations Jobs in Chicago

associate account manager smb

<div>WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. 


WHY BOX NEEDS YOU

As an Commercial Sales Manager, you will lead a team of Account Executives that focus on closing pivotal deals in accounts experiencing high growth. You will join a team of highly motivated, energetic sales professionals working with customers 1-500 employees who take pride in landing new customers, expanding existing customer accounts, running strategic sales cycles and delivering the Box message to a wide base of accounts across various industries. 


WHAT YOU'LL DO
<ul>
<li>Hire, train and manage a team of Commercial Account Executives
</li>
<li>Develop AEs for career growth within the Box Sales organization
</li>
<li>Actively participate in customer on-sites, calls, and any other assistance your team needs in getting deals closed
</li>
<li>Report on sales metrics and forecast to senior sales management
</li>
<li>Motivate individuals and team to exceed objectives through coaching and mentorship</li></ul> 

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
<ul>
<li>5+ years of closing sales experience
</li>
<li>1+ year experience managing, hiring and training Account Executives to achieve performance goals
</li>
<li>Deep understanding of MEDDPIC with the ability to coach and reinforce it with SMB sellers
</li>
<li>Experience building a new territory and driving net-new business while growing and retaining an existing customer base
</li>
<li>Experience with Command of the Message or Challenger Sale preferred
</li>
<li>Preferred experience selling into multiple segments (SMB, Mid-Market, Enterprise)
</li>
<li>Excellent communication, business acumen, organizational and time management skills
</li>
<li>Prior success in SaaS sales or proven ability to learn new technology quickly</li></ul> 

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! 


EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and &lrm;&lrm;independence of people with disabilities and is committed to giving them the same &lrm;&lrm;opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond. 


Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant &amp; Candidate Privacy Notice here. 


#LI-Hybrid #LI-AV1</div>

Team Manager, Commercial Sales

Uber

<div>About the Role 
 
Are you seeking an opportunity to join a world class team, have impact, innovate through your problem solving, and grow professionally? We are looking for motivated sales professionals to join our growing SMB team in the U4B organization, based in one of our major hubs - Chicago! In this role you will build new and existing gift card business pipeline, forecast opportunities, implement gift card orders, and close opportunities at a high velocity.. 
 
Our team collaborates in-person out of our incredible office Chicago on Tuesdays, Wednesdays, and Thursdays. We encourage our employees to work from our office on additional days if they desire to do so. 
 
If you're interested in rolling up your sleeves at the ground level and joining one of Uber's fastest growing units, we're interested in connecting with you. 
 
What You'll Do<ul><li>
Prospect and build a pipeline to create gift card opportunities with new prospects and existing clients for our business</li><li>
Communicate the value of U4B gift cards to clients with a consultative and solution oriented approach</li><li>
Achieve and consistently exceed sales goals and input metrics</li><li>
Partner cross-functionally with internal departments to ensure a successful onboarding, launch, and long-term success of our clients gift card transactions</li><li>
Lead and coordinate end to end sales motion for customers including qualification, education, pricing/quoting, contract negotiation to close deals.</li></ul>
Basic Qualifications<ul><li>
12+ months of full cycle B2B sales experience OR 24+ months of BDR experience OR 12+ months of BDR experience + 6 months+ of full cycle sales experience</li><li>
Experience developing an account prioritization framework, contact identification and outbound narratives</li><li>
Proven achievement in a performance-based sales role (meeting sales quota targets) with an emphasis on utilizing a consultative sales approach and customer follow up</li><li>
Have a proven track record that shows the ability to search for and identify prospective business opportunities that are aligned with business strategy and criteria.</li></ul>
Preferred Qualifications<ul><li>
1+ years BDR/SDR experience (Lead Generation Experience)</li><li>
1+ years Account Representative experience (Acquisition Experience)</li><li>
Experience in Anything-as-a-Service (Tech Based), Tech that is consumption based, Anything for Business (Preferably Tech , Companies/Prospects must sell in to multiple verticals</li><li>
Work experience in one or more of the following industries: Internet, IT Services, Computer Software, Leisure and Hospitality (Corporate Level or Enterprise/MM Experience)</li><li>
Experience working cross-functionally with internal/customer teams (e.g., Legal, Marketing, Operations)</li></ul> 
For Chicago, IL-based roles: The total on-target earnings (OTE) range for this position is USD $100,833 - USD $111,667. The OTE includes a base salary range of USD $60,500 per year - USD $67,000 per year and an annualized cash variable incentive target of USD $40,333 - USD $44,667. 
 
The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan. 
 
An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits. 
 
Ready to Ride? 
 
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you. 
 
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
 
 
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements. 
 
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.</div>

B2B Gift Card Sales Specialist, Uber for Business

RR Donnelley

<div>Company Description 
RRD provides marketing, packaging, print, and business services to the world&rsquo;s most respected brands. The company&rsquo;s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. 
Job Description 
Schedule: Monday - Friday 10:30am-7:30pm
This Facilities Associate position is responsible for handling all day-to-day facilities issues including direct liaison with clients, vendors, security and building management as well as maintaining the overall integrity and operational functionality of the office, including aesthetics.
Job duties
(* denotes an &ldquo;essential function&rdquo;)<ul><li><ul><li>Perform regular inspections of the client space (doors, furniture and fixtures) and escalate to relevant vendors for resolution</li><li>Respond to employee facility related requests &ndash; temperature, parking, etc.</li><li>Coordinate with Building Management on any issues relating to janitorial services, security, parking, etc.</li></ul></li><li>
 Support emergency evacuation plans/fire drills</li><li>
 Interact with vendors for vending machines, coffee service, Life Safety Equipment, day porter, and other facility related services</li><li>
 Obtain working knowledge on thermostats, HVAC controls, Fire Controls, Security alarm system</li><li><ul><li>Coordinate minor moves</li><li>Coordinate furniture orders/minor furniture changes</li><li>Manage building access/badges and internal keys</li><li>Coordinate onboarding and offboarding of client staff</li><li>Assist Account Manager/Facilities Manager with overall maintenance of offices and ad hoc/special administrative projects in support of client initiatives</li><li>Work with manager to update Site Procedures Manual</li><li>Set tone for the environment by maintaining a positive personality, sense of urgency, independent thinking, self starting and high-spirited &ldquo;can-do&rdquo; disposition</li></ul></li></ul> 

Qualifications 
<ul><li>
Minimum of 1 year of work experience in the area field of facilities, property management or building operations</li><li>
High School diploma or GED required</li><li>
Strong written and verbal skills</li><li>
Proven customer service skillset</li><li>
 Experience with Microsoft Office (Word, PowerPoint and Excel), including Outlook email and calendar</li><li>
Experience in navigating a high-profile, high-paced environment</li><li>
Ability to problem solve, rationalize and mitigate/manage obstacles presented</li><li>
Self starter, task-oriented leader</li><li>
Ability to work overtime as needed</li><li>
Ability to handle sensitive and/or confidential information</li><li>
Proven ability to multi-task, meet deadlines and complete projects in a timely manner</li><li>
Demonstrate initiative and proactive thinking</li><li>
Ability to work well with others in a team atmosphere</li><li>
Maintain a professional appearance and high level customer service mindset at all times</li><li>
Ability to commit and adhere to all client values, principles and procedures</li></ul> 

Additional Information 
The salary range for this role at the noted RRD location is $20.53 - $28.70 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD&rsquo;s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
#LI-MY1
#Li-onsite<div></div>
RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.</div>

Office Facilities Associate

Wells Fargo

<div>About this role:
Wells Fargo Commercial Banking Middle Market Group is seeking an Associate Relationship Manager (Commercial Banking Program Associate) to join the Banker Development Program.
The Banker Development Program is a two-year program designed to advance the careers of the next generation of bankers in Commercial Banking. The program provides sales skills and advances credit acumen necessary to meet our current and future business needs to excel in serving our prospects and clients. Associate Relationship Managers work alongside Senior Relationship Managers and engage in real client situations to support the growth of our business. Combination of formal training, on the job experience and professional support prepares participants for relationship management, sales or credit leadership roles within Commercial Banking. Learn more about the career areas and business divisions at www.wellsfargojobs.com.
Middle Market Banking provides comprehensive financial services to commercial customers primarily with annual sales from $25 million to $2 billion. With locations in the United States and Canada, we help customers grow, add jobs, and succeed.
In this role, you will:<ul><li>
Perform a variety of job assignments to develop key skills and gain a working knowledge of the organization</li><li>
Participate in developing, retaining, and growing low to moderately complex client relationships through the art of relationship management by understanding the needs and priorities of clients and financial decision makers</li><li>
Participate in the structuring, modification, and renewal of low to moderately complexity cash flow, real estate loans, and other industry-specific solutions within Commercial Banking by analyzing financials, presenting to clients, coordinating with internal stakeholders, and partnering with senior peers to execute complex transactions</li><li>
Review, understand, and participate in offering the full suite of solutions offered by Wells Fargo to commercial clients to meet low to moderately complex risk needs that may require an in-depth evaluation by engaging product organizations to develop client specific solutions and leveraging a solid understanding of clients&rsquo; businesses, strategic objectives, operational priorities, and financial positions</li><li>
Present recommendations for resolving low to moderately complex situations and exercise independent judgement while developing expertise in the relevant policies, procedures, and compliance requirements within the Commercial Banking Relationship Management group</li><li>
Collaborate and consult with peers, colleagues, and managers to resolve client issues while achieving business objectives, helping clients navigate Wells Fargo&rsquo;s processes, escalating client inquiries when needed, and identifying and recommending opportunities for process improvements and risk control enhancements</li><li>
Participate in relationship planning activities to deliver the full suite of solutions and maintain sales and pipeline disciplines by keeping information current in relevant systems</li><li>
Support business development in sourcing new Commercial Banking clients, by cultivating relationships through existing networks</li></ul>
Required Qualifications:<ul><li>
 2+ years of Commercial Banking Relationship Management or Credit Underwriting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education</li></ul>
Desired Qualifications:<ul><li>
Bachelor's degree in finance, accounting or related business degree</li><li>
Completion of Commercial Banking Financial Analyst Program</li><li>
Commercial account relationship management experience</li><li>
Intermediate knowledge and understanding of core banking products: deposits, commercial credit, and treasury</li><li>
Basic understanding of financial accounting</li><li>
Foundational ability to interpret financial statements, summarize findings and structure credit transactions</li><li>
Experience with underwriting moderately complex credit and debt structure</li><li>
Excellent verbal, written, and interpersonal communication skills</li><li>
Effective time management and organization skills</li><li>
Ability to work in a fast-paced deadline driven environment</li><li>
High level of initiative and accountability Proactive, persistent, organized, and results oriented</li><li>
Sound problem solving and decision-making skills</li><li>
Comprehensive knowledge and understanding of Risk Management</li><li>
Ability to represent Wells Fargo with confidence, positive energy, and clear communication in the marketplace</li><li>
Ability to build and maintain productive working relationships with internal partners</li><li>
Intermediate Microsoft Office skills</li></ul>
Job expectations:<ul><li>
Ability to attend 4 training sessions in Charlotte, NC during the 2-year program</li><li>
This position is not eligible for Visa sponsorship</li><li>
This position offers a hybrid work schedule; 4 days in office, one day remote</li><li>
Relocation assistance may be available for this program</li><li>
Ability to travel up to 10% of the time</li><li>
Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process</li></ul>
Location:<ul><li>
10 S Wacker Dr - Chicago, IL 60606</li></ul>
Chicago - Pay Range: $110,000-$110,000
Pay Range 
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
Salary is just one component of Wells Fargo's total rewards package. Depending on the role, a Wells Fargo's employee may be eligible for additional forms of compensation, such as sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs).
$96,000.00 - $132,000.00<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.<ul><li>
Health benefits</li><li>
401(k) Plan</li><li>
Paid time off</li><li>
Disability benefits</li><li>
Life insurance, critical illness insurance, and accident insurance</li><li>
Parental leave</li><li>
Critical caregiving leave</li><li>
Discounts and savings</li><li>
Commuter benefits</li><li>
Tuition reimbursement</li><li>
Scholarships for dependent children</li><li>
Adoption reimbursement</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Posting End Date:
3 Aug 2026<ul><li>Job posting may come down early due to volume of applicants.</li></ul>
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit&rsquo;s risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy 
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.</div>

Associate Relationship Manager

Sid Harvey Industries

<div>Level of Contribution = Self
Job Description for: Driver/Warehouse &ndash; Branch Locations
Sid Harvey&rsquo;s an HVAC wholesale distributor of heating, cooling and refrigeration equipment and products is seeking a full-time Driver and Warehouse Associate for its Chicago, IL Location.
Summary:
Provide excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Use proper safety measures, especially when driving, loading and transporting products and equipment. Perform all job responsibilities in a safe, timely and efficient manner while representing Sid Harvey&rsquo;s in a professional manner.
Reports To:
Branch Manager
Essential Duties and Responsibilities:<ul><li>
Must be minimum age of 21 with 3 years of safe driving experience.</li><li>
Must have a valid driver&rsquo;s license issued by the state where you live</li><li>
Must be able to provide us or have us obtain an acceptable driving history record.</li><li>
Must adhere to the Sid Harvey Industries, Inc. Driving Safety Policy.</li><li>
Must be able to obtain a Medical Examiner&rsquo;s Certificate.</li><li>
Must be able to pass a Drug Test.</li><li>
Conduct self in a professional and ethical manner at all times. Treat external and internal customers and associates with courtesy and respect.</li><li>
Demonstrate knowledge of Sid Harvey products (i.e. Air Conditioning, Refrigeration and Heating) to meet customer&rsquo;s needs.</li><li>
Continuously update product knowledge through any available resources. Stay informed and educated as to product inventory and applicability. Know location of merchandise in warehouse.</li><li>
Accurately and safely load &amp; unload trucks as needed.</li><li>
Check in and put away material, verifying quantities and quality of received material. Maintain clear aisles and walkways. Ensure material is properly organized.</li><li>
Assist in maintaining appearance of branch as needed, straightening, cleaning counter area, warehouse, bathrooms, etc.</li><li>
Drive company vehicle to make customer deliveries and stock pick-ups, obeying traffic laws and safety procedures. Maintain appropriate licensing, credentials and acceptable driving record.</li><li>
Report back orders and/or material discrepancies.</li><li>
Report any positive/negative customer feedback to the Branch Manager along with any noticeable potential opportunities we are missing out on.</li><li>
Accurately perform cycle counts as required.</li><li>
Perform all duties in a safe manner, following all safety rules. Inform manager of any potentially hazardous conditions.</li><li>
Perform vehicle and/or forklift inspections as required.</li><li>
Assist in year-end physical inventories as requested.</li><li>
Perform other responsibilities as directed.</li></ul>
Abilities and Physical Requirements:
While performing the duties of this job, the employee is regularly required to stand; walk; carry and or reach. The employee is regularly required to lift up to 25 lbs. The employee is frequently required to lift up to 50 lbs. The employee is occasionally required to lift up to 100 lbs.
While performing the duties of this job, the employee is regularly required to talk or hear; read and identify numbers for accurate order filling and receiving of material, payment processing, etc. The employee is regularly required to apply sound reasoning and logic in performing daily tasks. The employee is required to be able to safely operate a forklift and or pallet jack. 
Benefits - In addition to highly competitive wages and a Bonus Program, full-time employees enjoy a very robust benefits package, including:<ul><li>Generous company contribution for the employee as well as qualified spouse and dependents insurance for: Medical, Dental, Vision, Life insurance and Long-term disability insurance.</li><li>Paid Vacation, Paid Holidays, Sick Time and Flex time.</li><li>401-K with partial company match.</li><li>Profit Sharing</li><li>Earn while you learn with free enrollment into the Blue Hawk University, the industry's premier online-based training academy, offering hundreds of beneficial courses for your general knowledge and continuing education.</li></ul></div>

Warehouse/Driver

Huron Consulting Group

<div>Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. 
 
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. 
 
Joining the Huron team means you&rsquo;ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. 
 
Join our team as the expert you are now and create your future.
This resource will support the execution, operational excellence, and continued maturation of Engagement Health (EH), a program designed to help Healthcare consulting projects achieve positive outcomes for clients and teams. The role will focus on project execution, implementation of EH processes, QA operations, project health follow-up, reporting administration, data management, and continuous improvement of project-level quality processes. The Associate/Sr. Associate will coordinate activities, administer processes, synthesize feedback, support adoption of reporting enhancements, and recommend improvements while escalating complex or sensitive items to program leadership as appropriate.
Key responsibilities<ul><li>
Support project onboarding activities, including EH touchpoints, readiness tasks, documentation, stakeholder communications, and follow-up needed to ensure consistent program execution.</li><li>
Assist with QA operations and compliance management across healthcare consulting engagements, including process administration, tracking, documentation, and completion of required steps.</li><li>
Support project health follow-up and intervention activities by monitoring indicators, documenting risks or concerns, coordinating next steps, and helping prepare materials for program leadership review.</li><li>
Maintain EH data sources, reporting tools, dashboards, and automation efforts to improve reporting accuracy, consistency, and efficiency.</li><li>
Execute operational processes supporting EH programs, ensuring activities are completed in accordance with established standards, timelines, and stakeholder expectations.</li><li>
Support contract, audit, and governance-related activities by gathering documentation, coordinating responses, tracking requirements, and maintaining accurate records.</li><li>
Administer survey operations, including NPS, PES/AIMES, Capability Reviews, and other feedback mechanisms, ensuring timely execution, data capture, and stakeholder follow-up.</li><li>
Support adoption and implementation of reporting enhancements, dashboards, process improvements, and new program capabilities across project leadership teams.</li><li>
Identify and recommend opportunities to improve project-level quality processes, strengthen consistency, increase adoption, and reduce administrative friction.</li><li>
Prepare clear summaries, slides, and supporting materials for program leadership, EH Champions, capability leaders, and executive readouts.</li><li>
Create and maintain process documentation, standard operating procedures, templates, training materials, and knowledge resources to support onboarding and consistent execution.</li><li>
Use available tools, including Microsoft business products, Salesforce, Smartsheet, Power BI, and AI tools, to organize information, support reporting, and improve execution efficiency.</li><li>
Recognize escalation needs, communicate appropriately, and provide recommendations on potential paths forward while partnering with the Manager/Program Lead on complex or sensitive items.</li></ul>
Candidate requirements<ul><li>
Highly organized, detail-oriented individual who can absorb, structure, and synthesize detailed information.</li><li>
Strong communication skills with the ability to translate complex feedback into concise, audience-ready summaries.</li><li>
Strong analytical and critical thinking skills, including ability to interpret qualitative and quantitative inputs and identify patterns.</li><li>
Comfort working on complex issues within defined program parameters, with limited oversight as experience grows.</li><li>
Ability to determine resource needs, prioritize work, coordinate across stakeholders, and keep action items moving.</li><li>
Sound judgment to identify issues, assess urgency, and escalate appropriately when leadership involvement is needed.</li><li>
Ability to make recommendations to program leadership based on data, stakeholder input, and program priorities.</li><li>
High degree of comfort using Microsoft business products, including Word, PowerPoint, and Excel; Salesforce, Smartsheet, and Power BI experience preferred.</li><li>
Ability to independently learn new tools and databases, including leveraging AI such as Copilot.</li><li>
Experience in consulting, project delivery, client success, operations, quality assurance, or related healthcare/client service environments preferred.</li><li>
3-5 years providing consulting services in a project-based environment.</li><li>
Candidates may live anywhere in the contiguous U.S.; this is a non-billable, no-travel role.</li><li>
Bachelor's degree required.</li><li>
Current permanent US work authorization required.</li></ul>
The estimated base salary range for this job is $65,000 - $85,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron&rsquo;s annual incentive compensation program, which reflects Huron&rsquo;s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $72,800 - $100,300. The job is also eligible to participate in Huron&rsquo;s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.<h2 class="jobSectionHeader">
Position Level</h2>
Associate<h2 class="jobSectionHeader">
Country</h2>
United States of America</div>

Engagement Health Operations Associate - Healthcare

Chicago Housing Authority

POSITION SUMMARYThe Manager of the PMO leads project management, business analysis, and Agile delivery for the ITS department, overseeing hybrid approaches to ensure consistent, high‑quality execution across enterprise initiatives. The role partners closely with ITS leaders to anticipate cross‑team impacts, manage dependencies and resources, and support coordinated delivery across the portfolio. Success requires strong communication, collaboration, and leadership, along with a commitment to continuous improvement and staying current with evolving Agile, hybrid, and AI‑enabled practices. The Manager guides delivery maturity, enforces governance standards, and supports strategic decision‑making across ITS.DUTIES AND RESPONSIBILITIES<ul><li>Portfolio Leadership &amp; Cross‑Functional Collaboration</li><li>Lead the ITS project portfolio by managing intake, prioritization, capacity planning, and resource allocation aligned with strategic goals.</li><li>Maintain clear visibility into progress, risks, dependencies, and cross‑team impacts through consistent reporting and coordination.</li><li>Partner with ITS leaders to align timing, resolve workflow dependencies, and strengthen long‑range planning and prioritization frameworks.</li><li>Delivery Methodology &amp; Governance</li><li>Maintain consistent PMI‑aligned delivery standards across Agile, hybrid, and traditional projects through standardized tools, templates, and documentation.</li><li>Support teams with requirements development, backlog management, planning, and execution while applying lessons learned and emerging best practices.</li><li>Ensure effective change management by guiding user readiness, communication planning, and transition support.</li><li>Team Leadership &amp; Human Capital Management</li><li>Lead, develop, and coach PMO team members&mdash;including IT Project Managers and Business Solution Analysts&mdash;through effective work assignments, feedback, and performance management.</li><li>Foster a collaborative environment that supports cross-functional learning, professional growth, and shared ownership of delivery outcomes, while partnering with ITS leadership on resource planning.</li><li>Promote delivery maturity across ITS by supporting PM/BA development, training opportunities, and communities of practice.</li><li>Financial &amp; Resource Accountability</li><li>Manage and track project budgets, expenditures, and vendor invoices to ensure financial accuracy and alignment with approved plans.</li><li>Identify and communicate budget variances early, recommending mitigation strategies when needed.</li><li>Support cost estimation, resource planning, and financial forecasting for ITS initiatives.</li><li>Optimize PMO human capital resources to ensure efficient staffing and workload distribution.</li><li>Support for Implementation Activities</li><li>Participate in after‑hours and weekend implementations, ensuring clear communication, issue escalation, and coordination across teams.</li><li>Provide leadership oversight during releases and production transitions to support smooth, successful deployments.</li><li>Vendor Management, Analytics &amp; Innovation</li><li>Maintain consistent quality standards across ITS projects by enforcing testing protocols, acceptance criteria, and QA processes.</li><li>Support RFPs, vendor evaluations, SOW development, contract documentation, and monitor vendor compliance.</li><li>Coordinate smooth post‑project handoffs with Operations and the Service Desk to ensure strong user satisfaction.</li><li>Oversee PMO tools, dashboards, and KPI reporting to maintain visibility into delivery health and performance.</li><li>Analyze delivery trends, refine PMO metrics, and identify automation or AI opportunities to improve efficiency.</li><li>Stay current on evolving Agile, hybrid, and AI‑enabled practices while championing continuous improvement across ITS delivery.</li></ul>QUALIFICATIONSThis position requires a Bachelor&rsquo;s degree in Business, Information Technology, or a related field with 6+ years of progressive experience in project management, business analysis, and technology delivery, including leading complex multi‑team initiatives. Demonstrated experience leading a PMO or comparable project delivery function. PMP certification required. Scrum Master certification (CSM or PSM) plus 5+ years of experience leading Agile delivery across multiple teams or programs. Hands‑on experience with scaling or hybrid Agile practices (e.g., Disciplined Agile, SAFe); formal certification preferred. Proven ability to integrate Agile delivery into PMO governance, portfolio processes, resource planning, and cross‑team coordination.BENEFITS AT-A-GLANCE<ul><li>Vacation, Sick and Personal, competitive PTO package </li><li>Medical (HMO, PPO, and No employee cost High-Deductible PPO) Dental, Vision, and Life Insurance</li><li>Short-Term and Long-Term Disability Insurance</li><li>Long-Term Care Insurance</li><li>Pet Insurance</li><li>Parking Transit</li><li>Prepaid Legal Services</li><li>Brightstar 529 College Savings Plan</li><li>Identity Theft Protection</li><li>Hospital Indemnity Insurance</li><li>Voluntary Critical Illness Insurance</li><li>Deferred Compensation Plan: Empower 457/401(a) with a 3% employer match</li><li>Pension Plan: CHA makes contributions on behalf of the employee, along with the employee's 3% contribution; 100% vesting occurs after 6 years of continuous employment or opt-out of CHA's Retirement Plan and continues to participate in the Municipal Employees Annuity and Benefit Fund of Chicago</li><li>Hybrid work schedule (position specific) This position may be eligible for remote work following a successful completion of a 90-day probationary period according to CHA&rsquo;s established policies and procedures.</li></ul>Salary Range: $105,000 &ndash; 115,000Grade: S9FLSA: ExemptUnion: No&quot;Applications will be accepted for 30 days from the date of posting. However, the position may be closed at any point if a sufficient number of qualified applications are received.&rdquo;FOR FULL CONSIDERATION, ALL APPLICANTS MUST APPLY DIRECTLY TO THE COMPANY WEBPAGE AT: CAREERS.THECHA.ORGPay: $105,000.00 - $115,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Chicago, IL 60605

Manager of Project Management Office (PMO)

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