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Capital One

<div>Senior Associate, Product Management - Customer Assist: AI-Ready Tools
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
About the Role
The Customer Assist team has bold plans to expand in 2026 from an associate pilot to a production experience serving 50 million+ customers. The goal is to be at the forefront of digital transformation by evolving Customer Assist from a text-based chat experience into a fully multimodal experience capable of seamless voice, image, and document-based interactions. This role will focus on enabling new servicing needs by developing AI-Ready Tools that enable the multi-agentic AI platform to take action on the customer's natural language request. . 
 
As a Senior Associate, Product Manager for Customer Assist AI-Ready Tools, you will be responsible for defining the product requirements, technical specifications, and the end-to-end delivery of the tools needed to power Customer Assist. You will collaborate closely with large, cross-functional teams spanning engineering, business analysis, and risk. Additionally, you will help define a scalable, continuous delivery pipeline that simplifies tool creation and accelerates our path to automating customer servicing needs at scale. 
In this role, you&rsquo;ll learn the essentials of being a product manager, and we&rsquo;ll invest in you to grow in four key areas:<ul><li>
Human Centered<ul><li>
You&rsquo;ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design</li><li>
You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test</li></ul></li></ul><ul><li>
Business Focused<ul><li>
Demonstrating a growth mindset, you&rsquo;ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs</li><li>
You&rsquo;ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk</li></ul></li></ul><ul><li>
Technology Driven<ul><li>
You&rsquo;ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology</li><li>
You&rsquo;ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers</li><li>
You&rsquo;ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy</li></ul></li></ul><ul><li>
Transformational Leadership<ul><li>
By actively participating in horizontal forums, you&rsquo;ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams</li><li>
You&rsquo;ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team&rsquo;s results and becoming a product matter expert</li></ul></li></ul>
We want you if you are:<ul><li>
Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges</li><li>
Communicator &amp; Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they&rsquo;re doing what they&rsquo;re doing. You always can rally associates to work with you</li><li>
Do-er. You&rsquo;re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You&rsquo;re well organized, able to multitask and able to prioritize your work</li><li>
Passionate &amp; Customer Focus. You care about growing others and bringing them together around what&rsquo;s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs</li><li>
Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help</li><li>
Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships</li></ul>
Basic Qualifications:<ul><li>
Bachelor&rsquo;s degree or military experience</li><li>
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering</li></ul>
Preferred Qualifications:<ul><li>
Bachelor&rsquo;s degree in computer science or engineering</li><li>
1+ years translating business strategy or analysis into consumer facing digital products</li><li>
1+ years of experience working on core product platforms powering digital experiences</li><li>
1+ years working with cross functional teams as a product owner in an agile development process</li></ul>
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $111,200 - $126,900 for Sr. Associate, Product Management 

New York, NY: $121,300 - $138,400 for Sr. Associate, Product Management 
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).</div>

Senior Associate, Product Management - Customer Assist: AI-Ready Tools

nSCALE

<div><h2 class="jobSectionHeader">About Nscale</h2>

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future.
<h2 class="jobSectionHeader">
About the Role</h2>

We're hiring a Senior Supply Chain Manager to drive analytical rigor, forecasting accuracy, and capital efficiency across Nscale's global hardware supply chain.

This role supports the Director of Global Sourcing and turns demand signals, deployment plans, and infrastructure expansion roadmaps into actionable procurement, allocation, and inventory strategies. You'll work across commercial, infrastructure, finance, and supply chain planning activities to help ensure GPUs and supporting hardware are available in the right region, at the right time, and in the right configuration.

Your work will directly shape how Nscale plans and scales hardware availability across multiple global datacenter regions while reducing excess inventory, stranded capital, and supply risk. This is a high-impact opportunity for someone who wants to help build the analytical foundation behind a fast-scaling AI infrastructure business.
<h2 class="jobSectionHeader">
What you'll be doing</h2>

Demand Planning &amp; Forecasting
<ul>
<li>Develop short-, mid-, and long-term demand forecasts for GPUs, servers, networking, and supporting infrastructure</li>
<li>Translate commercial pipeline, expansion plans, and infrastructure roadmaps into hardware demand models</li>
<li>Perform scenario modeling for capacity expansion, supply constraints, and regional demand shifts</li>
<li>Improve forecast accuracy and planning methodologies over time</li>
</ul>
GPU &amp; Component Supply Analysis
<ul>
<li>Build detailed supply visibility models across GPU vendors, OEMs, and integrators</li>
<li>Track allocation risks, lead times, and region-specific supply constraints</li>
<li>Monitor supply concentration risks and develop mitigation strategies</li>
<li>Support strategic allocation decisions across multiple global datacenter regions</li>
</ul>
Inventory &amp; Capital Efficiency
<ul>
<li>Analyze inventory levels, turns, aging, and stranded capital risks</li>
<li>Identify excess, obsolete, or underutilized hardware and recommend rebalancing strategies</li>
<li>Support spare pooling and buffer stock optimization</li>
<li>Build reporting that connects inventory position to capital efficiency metrics</li>
</ul>
Regional Coordination &amp; Deployment Readiness
<ul>
<li>Model cross-region allocation strategies to balance customer demand and hardware availability</li>
<li>Support new datacenter launches with hardware readiness analysis</li>
<li>Analyze customs, logistics, and import/export constraints affecting deployment timelines</li>
</ul>
Data, Reporting &amp; Risk Planning
<ul>
<li>Build and maintain dashboards covering demand versus supply position, GPU allocation status, inventory health and aging, and procurement lead times</li>
<li>Provide executive-ready analysis to support strategic supply decisions</li>
<li>Partner with Finance to align hardware forecasts with capital planning models</li>
<li>Develop risk models and sensitivity analyses for supply shocks, vendor concentration, geopolitical constraints, pricing volatility, allocation shifts, and demand surges</li>
</ul><h2 class="jobSectionHeader">About You</h2>
<ul><li>8 -10 years of experience in supply chain analysis, demand planning, or hardware procurement analytics</li>
<li>Experience in datacenter, cloud infrastructure, hyperscale, or high-performance computing environments</li>
<li>Direct exposure to GPU-based supply chains across multiple regions is a strong advantage</li>
<li>Strong understanding of hardware lifecycle economics in capital-intensive environments</li>
<li>Experience working with OEMs, hardware vendors, and global logistics providers</li>
<li>Advanced proficiency in Excel and financial modeling</li>
<li>Strong SQL skills and experience working with large operational datasets</li>
<li>Experience with supply chain planning systems such as SAP IBP, Anaplan, NetSuite, or similar</li>
<li>Familiarity with BI tools such as Looker, Tableau, or Power BI</li>
<li>Strong communication skills with the ability to turn complex analysis into executive-level insights</li>
</ul><h2 class="jobSectionHeader">What we can offer you</h2>

At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core.

Highly competitive US compensation package (base + bonus + equity), with performance reviews every 12 months.

Join one of the fastest-growing AI infrastructure companies &mdash; your chance to directly shape how global AI capacity is planned and deployed. ✨

Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy &mdash; always with our full support.

Human-First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.
<h2 class="jobSectionHeader">
Equal Opportunities Statement</h2>

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there's anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.

For information on how Nscale handles candidate personal data, please see our Employee &amp; Candidate Privacy Notice: Here.
<h2 class="jobSectionHeader">
Salary Range</h2>

The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.<div>
For information on how Nscale handles candidate personal data, please see our Employee &amp; Candidate Privacy Notice: Here.</div></div>

Senior Supply Chain Manager

Citizens

<div><div>Description
Citizens is seeking an experienced Investment Banking Vice President (VP) to join our Corporate Finance (Industry Coverage) team focusing on Real Estate, Gaming, Lodging &amp; Leisure (REGLL) to support the team&rsquo;s senior professionals in industry-focused client development and originating, structuring, and executing debt capital markets, equity capital markets, and M&amp;A transactions.
The VP&rsquo;s responsibilities will include client development support and significant transaction involvement, with the ability to work on multiple projects and transactions concurrently. They will play a critical role in developing industry-focused idea generation, working on deal teams and coordinating projects. The VP will work directly with senior professionals on the Corporate Finance team and in partnership with Debt Capital Markets / Leveraged Finance, Equity Capital Markets, and M&amp;A product groups, as well as Sponsor Coverage and Corporate Banking relationship teams to support origination and execution efforts for transactions. These include: acquisitions, leveraged buyouts, dividend recapitalizations, restructurings, refinancings, and equity raises.
This position offers an excellent opportunity to join a rapidly growing investment banking platform with a market leading position in the REGLL sector. Through this experience the VP will gain insight into the issues and considerations for management teams and shareholders, and exposure to strategic, financial, and capital decision making across public and private companies.
Primary responsibilities include<ul><li>
Working with the senior bankers and analysts/associates on the REGLL Corporate Finance team</li><li>
Additional exposure to and partnership with the Debt Capital Markets / Leveraged Finance, Equity Capital Markets, and M&amp;A product groups, Sponsor Coverage and Corporate Banking relationship teams to develop pitch materials that encompass, strategic alternatives, M&amp;A opportunities, financing scenarios to help corporate clients and financial sponsors achieve their financial and strategic objectives</li><li>
Conducting comprehensive company and industry research and maintain several key industry datasets</li><li>
Analyzing financial model output and other relevant information to prioritize data and present conclusions for discussion purposes</li><li>
Preparing and presenting pitch materials for client meetings</li><li>
Creating thoughtful overviews M&amp;A opportunities to be shared with clients</li><li>
Support transaction screening and credit / underwriting approval processes and all required documentation, analysis, and meetings</li><li>
Playing a key leadership role throughout the transaction execution process</li><li>
Participating in accounting, business, and legal due diligence</li><li>
Preparing detailed transaction marketing materials including confidential information memoranda and lender / management presentations and virtual data rooms</li><li>
Develop relationships with industry stakeholders</li></ul>
Qualifications<ul><li>
5+ years of direct experience in M&amp;A, Corporate Finance, Industry Coverage, Leveraged Finance / Capital Markets</li><li>
Experience in Gaming, Leisure &amp; Lodging is not required</li><li>
Proven client interaction with excellent oral and written communication skills and the ability to express ideas in a persuasive, organized, and articulate manner</li><li>
Experience managing teams of junior resources (analysts/associates)</li><li>
Ability to function as part of a flat organization, manage several projects at once and work effectively as an individual and as part of multiple teams</li><li>
Ability to follow-up independently and consistently and play the critical role as the project manager on most assignments</li><li>
Demonstrated aptitude for quantitative and qualitative analysis with a solid understanding of financial statements, financial modeling and company / industry analysis</li><li>
Self-starting team player who can think strategically and excel in a fast-paced, entrepreneurial, challenging work environment</li><li>
High degree of maturity and integrity with a positive and hardworking attitude</li><li>
Excellent attention to detail</li><li>
Ability to immediately contribute to the group based on experience and help transfer best practices and knowledge</li><li>
Experience with related financial services software including S&amp;P CapitalIQ, Bloomberg, FactSet, Pitchbook, AlphaSense, etc.</li></ul>
Education, Certifications and/or Other Professional Credentials<ul><li>
Undergraduate degree with a strong academic record from a leading university.</li><li>
MBA not required but a plus</li><li>
Attendance in a formal investment or corporate banking training program preferred, but not required</li><li>
FINRA Series 79 (or 7) and Series 63 required</li></ul>
Hours &amp; Work Schedule<ul><li>
Hours per Week: 40+</li><li>
Work Schedule: Monday to Friday</li></ul>
Pay Transparency
The salary for this position is $245,000 to $250,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
<div>We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens&rsquo; paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits<div>
(opens in new window)</div>
.</div>
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague&rsquo;s or a dependent&rsquo;s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.</div>
<div><h2 class="jobSectionHeader">Background Check</h2>
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
</div><div><h2 class="jobSectionHeader">Benefits</h2>
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. 
<div></div>
</div><div><h2 class="jobSectionHeader">Awards We've Received</h2>
<div><div><div>Glassdoor 
Best Place to Work in Consulting, Finance &amp; Insurance
</div></div><div><div>Human Rights Campaign Corporate Equality Index 100 Award</div>
</div><div><div>Newsweek America's Most Charitable Company</div>
</div><div><div>The Banker's
 
US Bank of the Year</div>
</div><div><div>Dave Thomas Foundation&rsquo;s Best Adoption-Friendly Workplace</div>
</div><div><div>Disability:IN Best Places to Work for Disability Inclusion</div></div></div></div></div>

Vice President, Corporate Finance (Investment Banking) - REGLL

<div>Senior Lead Software Engineer, Full Stack (React, Scala)
Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Full Stack Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Senior Lead Software Engineer, you&rsquo;ll have the opportunity to be on the forefront of driving a major transformation within Capital One.
About the Team: The Travel Portal Messaging Team is building a ground-up messaging and push notification platform to support Capital One Travel products that will directly connect to users regarding their travel plans. The travel organization primarily develops in the Scala/Finagle stack, and is looking for strong Scala or Functional Java experience, as well as strong communication skills to communicate with the numerous stakeholder teams.
What You&rsquo;ll Do:<ul><li>
Work across Capital One Travel, as we look to develop the platform to support increased personalization, support new and emerging groups of users, and lead a team of developers and designers.</li><li>
Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company</li><li>
Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal &amp; external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code</li><li>
Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment</li><li>
Utilize programming languages like Scala, Java, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services</li></ul>
Basic Qualifications:<ul><li>
Bachelor&rsquo;s Degree</li><li>
At least 6 years of experience in software engineering (Internship experience does not apply)</li><li>
At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)</li></ul>
Preferred Qualifications:<ul><li>
Master&rsquo;s Degree</li><li>
9+ years of experience in at least one of the following: Scala, Java, Python, or Go</li><li>
4+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service</li><li>
4+ years of experience in open source frameworks</li><li>
1+ years of people management experience</li><li>
2+ years of experience in Agile practices</li><li>
Experience leveraging interactive AI tooling to accelerate productivity, utilizing capabilities beyond basic code completion</li></ul> 
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $229,900 - $262,400 for Sr. Lead Software Engineer 

New York, NY: $250,800 - $286,200 for Sr. Lead Software Engineer 
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).</div>

Senior Lead Software Engineer, Full Stack (React, Scala)

Canoe Intelligence

<div>COMPANY: Canoe Intelligence
WEBSITE: https://canoeintelligence.com/
TITLE: Support Account Manager
LOCATION: Hybrid in New York or Jacksonville
SALARY: $90,000-$110,000 + bonus and equity (based on NYC, will be adjusted for geo)
The Role:
If you love client interaction and supporting customer needs on a day to day basis, we&rsquo;re looking for you. As a Support Account Manager, you&rsquo;ll be working alongside the Client Support team to manage some of Canoe&rsquo;s premier client inquiries, act as a point of contact, and manage client&rsquo;s expectations. In this role, you&rsquo;ll have the unique opportunity to act as a subject matter expert, educate premier clients on our breakthrough technology, and build Canoe&rsquo;s business alongside our growing team. This role will require strong organizational, problem solving, and client management skills. This role reports into the Director of Client Support. 
What You&rsquo;ll Do:<ul><li>
Be a Canoe product expert and understand how Canoe&rsquo;s proprietary machine learning technology adds value to our clients workflows</li><li>
Be first line of contact for Canoe&rsquo;s premier customers, answering cases related to how-to&rsquo;s, troubleshooting, and training</li><li>
Schedule and attend recurring meetings with premier clients to discuss open support cases, product releases and other client concerns</li><li>
Attend quarterly client management review meetings to discuss overall Support matters specific to the client</li><li>
Infrequent ad-hoc requests that may involve coordinating Support outside of normal business hours</li><li>
Track and manage client specific metrics, reviewing for key trends</li><li>
Manage client effectively by setting client expectations when required</li><li>
Act as an internal and client advocate for sensitive issues raised by premier clients</li><li>
Work cross-functionally with Canoe teams to solve client inquiries (i.e. the case)</li><li>
Respond to client inquiries in a consistent, concise and timely manner</li><li>
Collaborate with Canoe&rsquo;s Product team to relay ideas/feedback and track the resolution of reported bugs</li><li>
Coordinate with Canoe&rsquo;s Data Operations Team to absorb client feedback into Canoe&rsquo;s technology to positively impact future systematic collection of data</li><li>
Conduct client trainings focused on foundational functionality and best practices</li></ul> 
What We&rsquo;re Looking For:<ul><li>
Client-centric; a genuine interest to deliver results for customers</li><li>
Enjoys working in a collaborative environment, sharing best practices, and supporting teammates</li><li>
Ability to handle multiple client cases simultaneously, easily shifting to address critical issues</li><li>
Analytical, data-driven self-starter that is detailed-oriented and resourceful</li><li>
Problem-solver who thrives in diving into details when required</li><li>
Client management and organizational skills</li><li>
Prior experience working in a client services environment, managing premier or enterprise clients</li><li>
Experience (including internships) with Client Support tooling &amp; reporting, such as Salesforce CRM, Helpjuice, Jira, Confluence</li><li>
Knowledge of alternative investments</li><li>
Prior experience (including internships) with management consulting, business process outsourcing, or technology related professional services</li><li>
Someone that enjoys leaning in on new initiatives; specifically AI initiatives that will propel the Canoe Support team into the future</li></ul> 
What You&rsquo;ll Get:<ul><li>
Medical, dental, vision benefits</li><li>
Flexible PTO</li><li>
401(k)</li><li>
Flexible work from home policy</li><li>
Home office stipend</li><li>
Employee Assistance Program</li><li>
Gym/Wifi reimbursement</li><li>
Education assistance</li><li>
Parental Leave</li></ul>
Our Values:<ul><li>
Client First &mdash;&gt; Listen, and deliver client-centric solutions</li><li>
Be An Owner &mdash;&gt; Take initiative, improve situations, drive positive outcomes</li><li>
Excellence &mdash;&gt; Always set the highest standard for yourself and others</li><li>
Win Together &mdash;&gt; 1 + 1 = 3</li></ul>
Who We Are:
Canoe is reimagining alternative investment data processes for hundreds of leading institutional investors, capital allocators, asset servicing firms and wealth managers. By combining industry expertise with the most sophisticated data capture technologies, Canoe&rsquo;s technology automates the highly-frustrating, time-consuming, and costly manual workflows related to alternative investment document and data management, extraction and delivery. With Canoe, clients can refocus capital and human resources on business performance and growth, increase efficiency, and gain deeper access to their data. Canoe&rsquo;s AI-driven platform was developed in 2013 for Portage Partners LLC, a private investment firm.
Canoe is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</div>

Support Account Manager

Order.co

<div>Order.co is the System of Action for the Office of the CFO, transforming the way businesses purchase and pay into an intuitive, B2C-like shopping experience. Order.co leverages embedded AI agents and embedded financial products to reinvent the way businesses connect with their vendors. 
End users enjoy a seamless, zero-training buying experience, while finance and procurement leaders gain a single platform to orchestrate how the business &ldquo;should operate&rdquo;. The result is an all-in-one solution that serves as a gravitational pull for spend and data, automating and eliminating procurement and finance workflows from requisition to reconciliation along the way. 
Order.co is on the cutting edge of B2B Agentic Commerce, poised to be the market leader in creating a more predictive, prescriptive, and personalized experience for users. 
Founded in 2016 and headquartered in New York City, Order.co oversees nearly half a billion in annualized spend across hundreds of customers like WeWork, SoulCycle, Lume, and [solidcore]. Order.co has raised $75M in funding from industry-leading investors like MIT, Stage 2 Capital, Rally Ventures, 645 Ventures, and more. Order.co has been proudly named a 50 to Watch by Spend Matters and a Best Place to Work by BuiltIn and Inc. Magazine. 
About the Role
Order.co is looking for a Vendor Partnerships Associate to help manage and grow our vendor network by strengthening existing vendor relationships, uncovering opportunities within current purchasing behavior, and engaging new vendors where there is an opportunity to expand value for customers and the business. 
The role works closely with our Marketplace, Vendor Operations, and Catalog Operations teams to identify opportunities, support vendor engagement, and improve the overall value of our vendor network. We're looking for someone who is organized, persistent, detail-oriented, and eager to learn. 
What You'll Do
Connect with Vendors<ul><li>
Reach out to vendors by phone and email to discuss partnership opportunities</li><li>
Build relationships with vendor contacts and serve as a professional representative of Order.co</li><li>
Follow up consistently to move conversations forward and keep opportunities active</li><li>
Help vendors understand how working with Order.co can benefit their business</li></ul>
Support Vendor Growth Initiatives<ul><li>
Help establish vendor accounts and programs that create value for customers and Order.co</li><li>
Work with existing vendors to identify opportunities for improved pricing, rebates, or other commercial benefits</li><li>
Assist in bringing more purchasing activity into structured vendor relationships</li><li>
Support initiatives that increase vendor participation across the platform</li></ul>
Manage and Track Opportunities<ul><li>
Maintain a pipeline of vendor opportunities and ensure timely follow-up</li><li>
Keep accurate records of outreach, conversations, and outcomes</li><li>
Identify blockers and escalate issues when needed</li><li>
Prioritize work based on opportunity size, urgency, and likelihood of success</li></ul>
Drive Continuous Improvement<ul><li>
Identify patterns across vendor conversations and outcomes</li><li>
Share feedback that can improve outreach efforts and vendor engagement</li><li>
Contribute to process improvements that increase efficiency and consistency</li><li>
Help document best practices and successful approaches</li></ul> 
What We're Looking For<ul><li>
1 to 3 years of experience in sales, partnerships, or account management</li><li>
Strong communication skills, both written and verbal</li><li>
Comfortable speaking with people on the phone and through email</li><li>
Organized with strong attention to detail</li><li>
Able to manage multiple tasks and priorities at once</li><li>
Persistent and comfortable following up to drive outcomes</li><li>
Positive attitude and willingness to learn</li></ul> 
Why This Role Matters
This role helps ensure Order.co captures more value from purchasing activity already happening on the platform. By building relationships with vendors and helping convert informal purchasing activity into structured partnerships, the Vendor Partnerships Associate contributes directly to marketplace growth and monetization efforts. 
It's an opportunity to develop skills in vendor management, relationship building, business operations, and marketplace growth while making a measurable impact on the business.<h2 class="jobSectionHeader">
What You'll Receive</h2><ul><li>
A competitive compensation package including base, variable, and stock options</li><li>
Employer-sponsored 401(k) with employer match</li><li>
Robust medical, dental, vision, and wellness benefits</li><li>
Flexible time off and remote work policies</li><li>
Generous leave policies and support for new and current parents</li><li>
The anticipated annual salary for this role is $90,000 - $95,000 OTE. Actual compensation and title will be commensurate with experience, qualifications, knowledge, and skills.</li></ul></div>

Vendor Partnerships Associate

Vornado Realty Trust

<div>
 
 About The Company
 
 
 
 Vornado Realty Trust (NYSE: VNO) is a fully integrated equity real estate investment trust and one of New York City&rsquo;s preeminent office and high-street retail landlords. Vornado&rsquo;s portfolio is concentrated in the nation&rsquo;s key market &mdash; New York City &mdash; comprising approximately 26.7 million square feet in 60 premier properties, including iconic assets such as 1 Penn Plaza, 888 Seventh Avenue, and the PENN District.
 
 
 Vornado is consistently recognized as the industry leader in sustainability, holding the distinction of being the largest owner of LEED-certified property in the United States, with more than 27 million square feet of LEED Gold or higher certification, and has achieved ENERGY STAR Partner of the Year with Sustained Excellence seven times. Through its Vision 2030 program, Vornado is committed to achieving carbon neutrality across its portfolio by 2030. The company&rsquo;s Board of Directors and senior management regard Environmental, Social, and Governance (ESG) as among its highest strategic priorities.
 
 
 
 Position Summary
 
 
 
 The Vice President of Engineering is a senior leadership role with primary accountability for the portfolio-wide deployment of energy management tools and technologies, and for providing expert engineering support to Vornado&rsquo;s development projects. Reporting directly to the Senior Vice President &ndash; Chief Sustainability Officer, with management support from the Senior Vice President, Field Operations. This executive drives the implementation and integration of building energy management platforms, automation systems, and data-driven performance tools across Vornado&rsquo;s approximately 26.7 million square feet of commercial properties, in direct support of the company&rsquo;s operational optimization strategies including Vision 2030.
 
 
 This role demands a technically fluent engineering leader with deep expertise in building energy management systems and technology deployment, a strong grasp of development project workflows, and the ability to translate sustainability strategy into scalable, portfolio-wide operational solutions.
 
 
 
 Position Reponsibilities
 
 
 
 <ul>
 <li>
 Managing all aspects of new construction from conceptualization through completion, acting as Owner's Representative and overseeing design and construction aspects for due diligence on new acquisitions.
 </li>
 <li>
 Oversight of Engineering consultants to drive best-in-class design
 </li>
 <li>
 Support bid/buy procurement of all MEP/FP/IT trades
 </li>
 <li>
 Support trade coordination, construction, testing &amp; commissioning, and turnover to operations
 </li>
 <li>
 Review energy modeling results and impacts to LEED or other green building certifications.
 </li>
 <li>
 Early-phase MEP design reviews for constructability and operability, so systems are designed to be maintained by Vornado's own team post-occupancy
 </li>
 <li>
 Value engineering participation, commissioning oversight, and smooth construction-to-operations handover with full documentation transfer
 </li>
 <li>
 Supporting the leasing team during lease negotiation and managing the successful completion and close-out of construction projects to ensure tenant occupancy
 
 
 </li>
 </ul>
 
 Existing Building Improvement Identification &amp; Capital Planning
 
 
 
 <ul>
 <li>
 Systematic MEP condition assessments across the portfolio to identify aging or end-of-life equipment
 </li>
 <li>
 Supporting and/or managing all aspects of major renovation projects from conceptualization through completion, acting as Owner's Representative and overseeing design and construction aspects for due diligence on new acquisitions.
 </li>
 <li>
 Manage a portfolio-wide retro-commissioning (ReCx) program &mdash; retro-commissioning is performed on existing buildings to bring them back to the functionality of the original design intent, or even better, while identifying energy conservation measures with strong payback periods.
 </li>
 <li>
 A rolling five-year capital improvement plan prioritized by code compliance urgency, equipment risk, energy savings, and Vision 2030 alignment
 </li>
 <li>
 Piloting emerging smart building technologies and measuring post-project performance to validate returns
 
 
 </li>
 </ul>
 
 Portfolio Wide Energy Management
 
 
 
 <ul>
 <li>
 Lead the end-to-end deployment of portfolio-wide energy management systems and technologies &mdash; including BMS/EMS platforms, interval data analytics, and AI-driven optimization tools &mdash; across all assets in Vornado&rsquo;s portfolio.
 </li>
 <li>
 Define and manage a portfolio-wide energy management tool roadmap: evaluate, select, procure, configure, and continuously improve energy software and hardware platforms in coordination with IT, sustainability, and property management teams.
 </li>
 <li>
 Establish and track key performance indicators for energy management tool deployments; report progress against energy reduction, decarbonization, and Vision 2030 targets to the CSO and senior leadership on a regular cadence.
 </li>
 <li>
 Partner closely with the Chief Sustainability Officer to align engineering operations with Vornado&rsquo;s Vision 2030 carbon neutrality roadmap, Science Based Targets, and portfolio-wide energy and decarbonization commitments.
 </li>
 <li>
 Plan and drive adoption of energy efficiency, decarbonization, and smart building technology programs across the portfolio to manage utility costs and support greenhouse gas reduction goals.
 </li>
 <li>
 Manage the Energy Manager and determine job responsibilities including Local Law compliance for BPS.
 </li>
 <li>
 Manage submeter system, incentive programs and management of demand response programs, with support from Energy Manager
 </li>
 <li>
 Ensure engineering operations support and sustain Vornado&rsquo;s LEED, ENERGY STAR, GRESB, and Fitwel certifications across the portfolio.
 </li>
 <li>
 Champion the transition from preventive to predictive maintenance strategies, leveraging data analytics and IoT-enabled building systems to reduce energy consumption and operational costs.
 
 
 </li>
 </ul>
 
 Engineering Operations Leadership
 
 
 
 <ul>
 <li>
 Support the SVP, Field Operations with executive oversight of engineering service activities across the portfolio, including interface with corporate personnel, compliance with all performance specifications, and achievement of quantitative cost savings and qualitative customer service objectives.
 
 
 </li>
 </ul>
 
 Financial &amp; Capital Management
 
 
 
 <ul>
 <li>
 Own the operating and capital budgets for engineering projects where VP is responsible for the projects and performance; provide input and justification to annual operating plans and multi-year capital infrastructure plans for assigned assets.
 </li>
 <li>
 Develop cost and energy savings estimates to inform payback analysis to justify improvements and/or energy conservation measures.
 </li>
 <li>
 Measure, monitor, and report to the CSO the cost savings and value-add contributions of the engineering team on a regular basis.
 
 
 </li>
 </ul>
 
 Technology, Systems &amp; Compliance
 
 
 
 <ul>
 <li>
 Ensure all assets leverage building management systems (BMS) and platforms such as ANGUS to track, optimize, and report on building performance across the portfolio.
 </li>
 <li>
 Support the SVP, Field Operations in overseeing the review and implementation of third-party maintenance reports; establishing standards for document retention, including drawings, schematics, equipment manuals, and warranty documents.
 </li>
 <li>
 Provide oversight and direction on the development, commissioning, and close-out of critical infrastructure projects, ensuring proper documentation archiving.
 
 
 </li>
 </ul>
 
 Stakeholder Engagement &amp; Strategic Planning
 
 
 
 <ul>
 <li>
 Serve as the primary engineering liaison to Development, and Capital Markets and as a resource to Portfolio and Property Management teams and Leasing teams; foster strong cross-functional relationships.
 </li>
 <li>
 Provide input and support to strategic planning initiatives; work with Portfolio Property Managers to identify portfolio-wide savings and operational improvement opportunities.
 </li>
 <li>
 Participate in regional and portfolio-level planning processes to develop and execute engineering strategies aligned with Vornado&rsquo;s corporate objectives.
 </li>
 <li>
 Represent Vornado in professional and community organizations relevant to building engineering, sustainability, and real estate operations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Eduaction
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Mechanical Engineering, Electrical Engineering, or a closely related field required.
 </li>
 <li>
 Advanced degree (M.S. or M.Eng.) in engineering, facilities management, or a related discipline preferred.
 </li>
 <li>
 Minimum two-year technical degree in HVAC, electrical engineering, or related field may be considered in lieu of a four-year degree when combined with exceptional industry experience.
 </li>
 <li>
 Professional Engineer (P.E.) license required.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 12+ years of progressive engineering and facilities management experience, with a minimum of 8 years in commercial real estate (office and/or mixed-use).
 </li>
 <li>
 6+ years of senior supervisory experience, including direct management of senior engineering staff, or multi-building engineering teams.
 </li>
 <li>
 Demonstrated experience managing engineering operations for a large, complex, mixed-use urban portfolio in New York City or comparable market.
 </li>
 <li>
 Extensive experience in union environments, including direct management of collective bargaining agreements and union relations.
 </li>
 <li>
 Strong background in sustainability and energy management programs, including experience supporting LEED, ENERGY STAR, and GRESB certification processes.
 </li>
 <li>
 Proven track record managing multi-million dollar capital and operating budgets for engineering services.
 
 
 </li>
 </ul>
 
 Technical Skills And Knowledge
 
 
 
 <ul>
 <li>
 Comprehensive expertise in commercial building HVAC, electrical, plumbing, life safety/fire protection, and building automation systems.
 </li>
 <li>
 Hands-on knowledge of critical systems including emergency/standby generators, automatic transfer switches (ATS), uninterruptible power supply (UPS) systems, and power distribution.
 </li>
 <li>
 Technical proficiency in building management systems (BMS), ANGUS or equivalent CMMS platforms, and life safety systems.
 </li>
 <li>
 Working knowledge of NYC Local Law 97 carbon emission compliance requirements, NYC DOB, Building Construction Codes, FDNY, and DEP regulatory frameworks.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and project management tools.
 </li>
 <li>
 Ability to read and interpret architectural, mechanical, electrical, and plumbing drawings, specifications, and technical documents.
 
 
 </li>
 </ul>
 The starting base salary for this New York position is expected to be between $250,000 to $300,000 annually. Actual salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law.
 
 
 
 Vornado Realty Trust is not offering relocation for this position based in New York, NY.
 
 
 
 
 Vornado Realty Trust is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.
 
</div>

VP - Engineering

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