administrative assistant - association for clinical pastoral education (acpe)

administrative assistant - association for clinical pastoral education (acpe) Jobs in Atlanta

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access management analyst Jobs in Atlanta

access management analyst

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associate data analyst

associate medical editor

Weather Group Television LLC

<div>Position Summary:
The Producer-Editor is responsible for collaborating with show producers to create content for all broadcasts. The Producer-Editor will write, produce and edit video for live and pre-recorded segments, curate video and still photos, and generate content for TV, OTT, and social platforms. 
Essential Duties and Responsibilities<ul><li>
Excellent writing skills for broadcast and social</li><li>
Edit standard newscast elements: voiceovers, soundbites, packages and segments</li><li>
Produce live and taped segments from concept to completion</li><li>
Identify, research and locate video clips from current and archival sources</li><li>
Curate and clear content from social media platforms</li><li>
Contribute to social media content for brand and on-air talent profiles</li></ul> 
Knowledge, Skills and Abilities<ul><li>
Strong non-linear editing skills preferred, including experience with Adobe Premiere</li><li>
Experience using ENPS newsroom system a plus</li><li>
Excellent collaborative skills and ability to work well on a team</li><li>
Ability to work as a self-starter with minimum supervision</li><li>
Strong knowledge of multi-platform production techniques and language</li><li>
Ability to enterprise story ideas and work on segments from conception to completion</li><li>
Excellent Written/Verbal communication skills</li><li>
Ability to work in a fast paced, high pressure environment without sacrificing accuracy and attention to detail</li><li>
Demonstrated ability to effectively coordinate multiple tasks</li><li>
Able to react to spontaneous changes in priorities</li><li>
Must be available to work onsite and during non-traditional corporate hours to accommodate live broadcasts (early mornings, weekend mornings, evenings)</li></ul> 
Education, Experience, Certification Requirements<ul><li>
Bachelor's degree in communications or related subject preferred</li><li>
2 years newsroom experience a plus</li></ul><div>
Allen Media Group is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, age, disability, religion, veteran status, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to these characteristics. We are dedicated to providing a workplace free from harassment and discrimination.</div></div>

Producer Editor

Medela Medizintechnik GmbH & Co. Handels KG

<div><h1 class="jobSectionHeader">Associate Sales Representative &ndash; Medical Device Sales</h1>
Atlanta, GA | Extensive Travel Throughout the East Coast
Base Salary: $70,000 + $10,000 Commission Opportunity
Medela is seeking a driven, relationship-focused Associate Sales Representative to support our Maternal and NICU sales team across a large East Coast territory spanning from Maine to Florida. This is an excellent opportunity to gain hands-on experience in healthcare sales, work alongside experienced medical device sales professionals, and make a meaningful impact on patient care.
Why This Opportunity Stands Out<ul><li>
Launch or accelerate your medical device sales career with a global industry leader</li><li>
Extensive field training and mentorship from experienced sales professionals</li><li>
Work with innovative products that support mothers, newborns, and healthcare providers</li><li>
Competitive salary plus commission opportunity</li><li>
Outstanding benefits package, 401(k) match, Money Purchase Plan, generous PTO, and 14 paid holidays</li><li>
Opportunity to travel, build relationships, and develop a successful healthcare sales career</li></ul>
What You'll Be Doing
As an Associate Sales Representative, you'll work closely with our Sales Consultants and Regional Sales Managers to support hospitals, healthcare providers, and customers throughout the territory.
Responsibilities include:<ul><li>
Participating in field rides and customer visits to learn the sales process from the ground up</li><li>
Conducting product demonstrations, presentations, and customer training</li><li>
Supporting product trials, installations, and customer implementations</li><li>
Building strong relationships with healthcare professionals and key stakeholders</li><li>
Assisting with strategic account planning and revenue growth initiatives</li><li>
Collaborating with internal teams to ensure an exceptional customer experience</li><li>
Staying informed on industry trends, customer needs, and competitive activity</li><li>
Traveling approximately 85% of the time throughout the assigned territory</li></ul>
What We're Looking For<ul><li>
Bachelor's degree or equivalent combination of education and experience</li><li>
2+ years of sales experience, preferably B2B or healthcare-related sales</li><li>
Strong relationship-building and customer service skills</li><li>
Excellent communication and presentation abilities</li><li>
Highly organized with strong follow-up and attention to detail</li><li>
Ability to manage multiple priorities in a fast-paced environment</li><li>
Comfortable with frequent travel and overnight stays</li><li>
Experience with Salesforce, SAP, or CRM systems is a plus</li></ul>
Why Join?<ul><li>
Fast-paced environment where your ideas and insights make an impact</li><li>
Career growth opportunities within a growing organization</li><li>
Comprehensive benefits plan</li><li>
401K with match</li><li>
Money Purchase Plan</li><li>
16-week Paid Parental Leave</li><li>
Generous PTO package, including 14 paid holidays</li><li>
A great place to work!</li></ul>
About Medela
At Medela, our mission is to turn science into care and nurture health for generations. For more than 60 years, we've been a global leader in breast milk feeding solutions, maternal and infant health, NICU care, wound care, and clinical education. Every year, our products and solutions support millions of mothers, babies, patients, and healthcare professionals around the world.
If you're passionate about building relationships, solving customer challenges, and making a difference in healthcare, we'd love to hear from you.<h3 class="jobSectionHeader">
This is not a job description.</h3><h3 class="jobSectionHeader">
If you are interested in this opportunity, we are looking forward to receiving your application.</h3><h3 class="jobSectionHeader">
For this position we only consider direct applications and not recruiting firm referrals - thank you for your understanding.</h3><h3 class="jobSectionHeader">
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, citizenship, sex, protected veteran status, age, physical or mental disability, medical condition, HIV/AIDs status, marital status, domestic partner status, sexual orientation, gender identity (transgender status), weight, height or any other characteristic protected by federal, state, or local law or ordinance.</h3><h3 class="jobSectionHeader">
https://mandatoryview.com/?LicenceId=e7c44cfe-6946-4b77-9939-493d186ba760&amp;ProductType=OnlineApplicant&amp;SubType=PG</h3></div>

Associate Sales Representative (Medical Device)

GoHealth Urgent Care

<div>You&rsquo;re more valuable than ever &ndash; And that&rsquo;s just how we&rsquo;ll make you feel.
Job Title: Access Management Analyst
Department: IT
Reports To: Manager, Identity and Access Management
Receives Direction From: Manager, Identity and Access Management
Direct Reports: None
Entity: Access Clinical Partners, LLC dba GoHealth Urgent Care
FLSA Status: Exempt
Work Location: Remote
Job Code: 711026
Job Summary
The Access Management Analyst is responsible for managing user access and security within the Epic, eCW - electronic health record (EHR) system and across enterprise applications. This role ensures that access is provisioned appropriately based on job roles, regulatory requirements, and organizational policies. The Access Management Analyst will collaborate with Teams across the Company such as urgent care center teams, Operations, People, EMR, Finance and IT to maintain a secure and efficient identity and access management (IAM) framework, supporting multi-market onboarding and application-specific IAM needs.
Qualifications
Education Required:<ul><li>
Bachelor&rsquo;s degree or equivalent experience.</li></ul>
Licenses/Certifications Required:<ul><li>
None</li></ul>
Work Experience Required:<ul><li>
3+ years in Identity &amp; Access Management (IAM) within an enterprise IT environment.</li><li>
1+ years of EPIC user security and provisioning.</li><li>
1+ years of EMR experience.</li></ul>
Preferred Qualifications, Education, Licenses, Certifications, Experience, etc.:<ul><li>
3+ years of EPIC user security and provisioning.</li><li>
Epic Security certification or proficiency in Epic security tools (e.g., User Templates, Role Editor, EMP, SER).</li><li>
Certified in CompTIA+</li></ul>
Knowledge, Skills, and Abilities<ul><li>
This role involves interaction and collaboration with other departments and requires excellent judgment and interpersonal skills.</li><li>
Experience conducting security baselines, platform health/performance monitoring, and risk reviews for IAM controls.</li><li>
Strong working experience with Epic modules, IAM tools including automation tools for IAM tasks and identity concepts.</li><li>
Strong understanding of healthcare compliance standards.</li><li>
Excellent analytical, problem-solving, and communication skills.</li><li>
Knowledge of ITIL practices and service management tools (e.g., ServiceNow, Zendesk).</li><li>
Project management or change management experience in a healthcare IT environment.</li><li>
Ability to lead cross-functional projects and mentor junior analysts.</li><li>
Strong ability to adapt to changing needs in a fast-paced, evolving environment.</li><li>
Strong organizational and Standard Operating Procedure (SOP) documentation skills.</li><li>
Ability to work independently and in a team with strong collaboration skills.</li></ul>
Essential Duties and Responsibilities
Lifecycle &amp; Role Engineering<ul><li>
Provision and deprovision user access to Epic, eCW, and enterprise applications based on role, department, and market.</li><li>
Perform role mining and engineering to optimize RBAC (Role-Based Access Control) and ABAC (Attribute-Based Access Control) models.</li><li>
Design and enforce advanced security policies aligned with Zero Trust principles.</li><li>
Lead integration of IAM with HRIS and ERP systems for automated identity lifecycle management.</li></ul>
Epic Security &amp; Strategic IAM Support<ul><li>
Configure and maintain Epic user security templates, roles, and profiles.</li><li>
Serve as IAM lead for Epic upgrade projects and cross-functional initiatives.</li><li>
Manage IAM-related deliverables in enterprise projects, including timelines and resource planning.</li><li>
Troubleshoot complex access issues and perform root cause analysis for Epic and application-specific IAM incidents.</li></ul>
Multi-Market Onboarding Coordination<ul><li>
Coordinate onboarding workflows across multiple markets and business units.</li><li>
Customize provisioning templates and workflows to meet compliance and operational requirements.</li><li>
Track and report onboarding metrics and SLA adherence for executive dashboards.</li></ul>
Compliance &amp; Risk Management<ul><li>
Lead internal and external audit support for IAM controls under HIPAA, SOX, GDPR.</li><li>
Develop compliance dashboards and reporting for leadership.</li><li>
Conduct risk assessments and recommend mitigation strategies for IAM vulnerabilities.</li></ul>
IAM Tools &amp; Automation<ul><li>
Support IAM automation initiatives and integration with Okta, SailPoint, Entra and/or other identity providers.</li><li>
Develop and maintain scripts or workflows to streamline repetitive IAM tasks.</li><li>
Monitor IAM system health and performance.</li></ul>
Documentation &amp; Knowledge Management<ul><li>
Maintain up-to-date documentation for Epic security policies, IAM processes, and onboarding procedures.</li><li>
Provide training and guidance to end users and internal teams on IAM best practices.</li><li>
Create and update knowledge base articles for internal teams and end users.</li><li>
Maintain version control of workflows, issue/risk logs, and decision trackers.</li></ul>
Collaboration &amp; Communication<ul><li>
Collaborate with People Team, Compliance, Security, and Application teams to ensure accurate and secure access provisioning.</li><li>
Participate in Epic upgrade cycles, testing, and validation of security settings.</li></ul>
GoHealth Core Values
GoHealth&rsquo;s Core Values, listed below, are essential functions of this position:<ul><li>
Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.</li><li>
Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency through process and other forms of innovation.</li><li>
Diversity &amp; Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.</li><li>
Courage &amp; Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.</li><li>
Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.</li></ul>
Physical Requirements<ul><li>
Office Environment: Tasks may be conducted within a climate-controlled office setting.</li><li>
Physical Activity: The role may require the ability to lift, carry, push, or pull materials, supplies, and equipment (up to 15 lbs.) Duties typically involve a combination of sitting, standing, and walking, with frequent changes in position.</li><li>
Travel: Travel may be required, including travel between Company locations and out-of-town destinations as needed.</li><li>
Safety Equipment: May require the use of safety equipment for infection prevention.</li></ul>
[DO NOT EDIT BELOW THIS LINE]
_________________________________________________________________________________________________________
Note: This Job Description is not inclusive of all the duties of the position. You may be asked by Leaders to perform other duties. Leadership may revise this job description at any time.
Equal Employment Opportunity Statement
The Company and its affiliates, joint venture partners and entities under common management are Equal Opportunity Employers. They do not discriminate based on race, color, religion, national origin, age, sex, disability, veteran status, sexual orientation, gender identity, or any other protected status under federal, state, or local law.
ADA Accommodation Statement
Reasonable accommodations are available for qualified individuals with disabilities upon request. This role defines success by achieving essential function outcomes, not by the method of completion.
Compliance Statement
This job will be performed consistent with ADA, FMLA, FLSA, and other applicable federal, state, and local laws regulating employment.
Set up email alerts as new job postings become available that meet your interest!
All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business. 
 
For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy</div>

Access Management Analyst

Concord Hospitality

<div>We are hiring Banquet Servers! 

We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure of our venue for receptions, meetings, trainings and even reunions. It&rsquo;s our place to really shine so that the word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness. 


Responsibilities:
<ul><li>Provide exceptional guest service to all customers.</li></ul>
<ul><li>Greet guests and be responsible for accommodating all guests&rsquo; needs at the attendance of an event.</li></ul>
<ul><li>Participate in good communication with guests with questions regarding the menu.</li></ul>
<ul><li>Deliver food and beverages from staging areas to guests.</li></ul>
<ul><li>Assist other servers during peak periods in delivering food and guest requests.</li></ul>
<ul><li>Learn and practice buffet, plated, and reception style meal services (training provided) to RCGR standards.</li></ul>
<ul><li>Anticipate guest&rsquo;s needs and monitor the guests dining experience to ensure satisfaction with food and service.</li></ul>
<ul><li>Setup, execution, and clean-up for an event.</li></ul>
<ul><li>Performs side work to prepare for upcoming events.</li></ul>

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training &amp; development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our &ldquo;Associate First&rdquo; culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America -

&ldquo;We Are Concord!&rdquo; We support diversity and inclusion through our mission to be a &ldquo;Great Place to Work for All.&quot; 


$7.25-$7.75 per hour</div>

Banquet Server O/C

Lexington Medical, Inc

<div>
 
 Company Overview
 
 
 
 Lexington Medical, Inc. is a medical device company developing and manufacturing minimally invasive surgical stapling solutions in the Boston area. With the highest standards in design engineering and smart manufacturing, our team delivers disruptive technology to healthcare providers, improving surgical outcomes for patients in a thriving $6B+ surgical stapler market.
 
 
 
 Role Overview
 
 
 
 We are seeking a Sales Associate to support territory development and customer engagement alongside senior members of the sales team. This is a field-based, apprenticeship-style role designed to develop the clinical, technical, and commercial skills required to become a high-performing surgical sales professional.
 
 
 You will work directly with surgeons and operating room staff, support procedures, and contribute to building new business within the territory. Success in this role requires learning speed, strong execution, and the ability to operate effectively in demanding clinical environments.
 
 
 We are hiring in the following geographies, with convenient access to major airports to support frequent travel: Boston, MA, Hartford, CT, Detroit, MI, Cleveland, OH, Cincinnati, OH, Louisville, KY, Atlanta, GA, Charleston, SC, Austin, TX, and Houston, TX.
 
 
 Compensation: $60,000 - $80,000 base salary depending on experience, plus bonus, car allowance, travel expense reimbursement, and full benefits.
 
 
 Associates who demonstrate ownership, clinical competence, and results have the opportunity to advance to a full Sales Representative role with quota and commission. We promote on performance, not tenure or time served.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Support territory growth by assisting in account penetration and stakeholder development
 </li>
 <li>
 Build and maintain relationships with surgeons, OR staff, and hospital personnel
 </li>
 <li>
 Be present in operating rooms during procedures &ndash; observe, support product usage, answer clinical questions
 </li>
 <li>
 Support account strategies including trials, evaluations, and conversions
 </li>
 <li>
 Generate new business through direct outreach and cold calling
 </li>
 <li>
 Collaborate with sales team members and cross-functional partners to meet customer needs
 </li>
 <li>
 Gather and communicate customer feedback to R&amp;D, Operations, and Marketing
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree; candidates with relevant clinical education and operating room experience will also be considered
 </li>
 <li>
 Demonstrated track record of achievement in one or more of the following: competitive athletics or team-based environments, outside sales or business development roles, clinical or healthcare settings (e.g., operating room, patient care, or procedural support)
 </li>
 <li>
 Strong interpersonal and communication skills with the ability to build trust quickly across diverse stakeholders
 </li>
 <li>
 Demonstrated ability to learn and apply technical or clinical information in real-world settings
 </li>
 <li>
 Willingness to proactively generate new opportunities through outreach and follow-up
 </li>
 <li>
 Strong organizational, time management, and planning skills
 </li>
 <li>
 Resilience and ability to operate in fast-paced, high-pressure environments
 </li>
 <li>
 High degree of ownership, accountability, and professionalism
 </li>
 <li>
 Availability to travel around 75%, including driving within the territory, airplane and staying overnight
 </li>
 <li>
 Hint: The answer to the mystery question is 23. This is included to filter applications submitted without a human reading the posting.
 
 
 </li>
 </ul>
 Base Salary
 
 
 $60,000&mdash;$80,000 USD
</div>

Sales Associate - Medical Device

The Home Depot

<div>
 Req181141
 
 
 
 Position Purpose
 
 
 
 The Associate Data Scientist is responsible for supporting data science initiatives that drive business profitability, increased efficiencies and improved customer experience. This role works closely with Data Scientists and/or Sr. Data Scientists in their team to develop solutions by applying advanced analytics methods and algorithms for identifying trends and providing business solutions. Based on the specific data science team, this role may need to develop skills in one or more data science specializations, such as optimization, computer vision, recommendation, search or NLP.
 
 
 As an Associate Data Scientist, you will develop skills that effectively leverage data science methodologies to creatively solve business problems and provide strategic insights. This requires effective communication skills as well as continuous learning and development at both the technical and business level.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 70% Solution Development - Design and develop algorithms and models to use against large datasets to create business insights; Supports data science projects by conducting effective analysis to solve business problems; Executes tasks with high levels of efficiency and quality; Consults with Data Scientist or Sr. Data Scientist on appropriate selection, utilization and interpretation of advanced analytical methodologies; Learn about the assigned business areas to provide better solutions by incorporating business-specific knowledge
 </li>
 <li>
 20% Communicating Results - Effectively communicate insights and recommendations to both technical and non-technical audience; Support preparation of reports, updates and/or presentations related to progress made on a project or solution; Highlights potential impacts of recommendations to drive alignment and appropriate implementation
 </li>
 <li>
 10% Technical Learning - Keep up to date on industry trends, best practices and emerging methodologies; Continually develop skills and expertise in data analytics concepts and methodologies; Identify opportunities to apply learnings
 
 
 </li>
 </ul>
 
 Direct Manager/Direct Reports
 
 
 
 <ul>
 <li>
 This position reports to manager or above
 </li>
 <li>
 This position has 0 direct reports
 
 
 </li>
 </ul>
 
 Travel Requirements
 
 
 
 <ul>
 <li>
 No travel required.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Must be eighteen years of age or older.
 </li>
 <li>
 Must be legally permitted to work in the United States.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Master's degree in a quantitative field (Computer Science, Math, Statistics, etc.) or equivalent work experience
 </li>
 <li>
 3+ years of experience in business intelligence and analytics
 </li>
 <li>
 Working knowledge of Microsoft Excel and Power Point
 </li>
 <li>
 Experience in a modern scripting language (preferably Python)
 </li>
 <li>
 Experience running queries against data (preferably with Google BigQuery or SQL)
 </li>
 <li>
 Experience in predictive modeling, data mining and data analysis
 </li>
 <li>
 Experience with data visualization software (preferably Tableau)
 </li>
 <li>
 Experience utilizing statistical techniques to identify key insights that help solve business problems
 </li>
 <li>
 Basic knowledge or exposure to Prescriptive Modeling like optimization, computer vision, recommendation, search or NLP
 </li>
 <li>
 Basic knowledge or exposure to predictive modeling, data mining and data analysis
 
 
 </li>
 </ul>
 
 Minimum Education
 
 
 
 <ul>
 <li>
 The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
 
 
 </li>
 </ul>
 
 Preferred Education
 
 
 
 <ul>
 <li>
 No additional education
 
 
 </li>
 </ul>
 
 Minimum Years Of Work Experience
 
 
 
 <ul>
 <li>
 0
 
 
 </li>
 </ul>
 
 Preferred Years Of Work Experience
 
 
 
 <ul>
 <li>
 No additional years of experience
 
 
 </li>
 </ul>
 
 Minimum Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Preferred Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Certifications
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
 </li>
 <li>
 Business Insight: Applying knowledge of the business and the marketplace to advance the organization's goals
 </li>
 <li>
 Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
 </li>
 <li>
 Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
 </li>
 <li>
 Customer Focus: Building strong customer relationships and delivering customer-centric solutions
 </li>
 <li>
 Drives Results: Consistently achieving results, even under tough circumstances
 </li>
 <li>
 Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
 </li>
 <li>
 Optimizes Work Processes: Knowing the most efficient and effective processes to get things done, with a focus on continuous improvement
 </li>
 <li>
 Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals
 </li>
 <li>
 Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels
 </li>
 </ul>
</div>

Associate Data Scientist

RR Donnelley

<div>Company Description 
RRD provides marketing, packaging, print, and business services to the world&rsquo;s most respected brands. The company&rsquo;s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. 
Job Description 
Position summary
The Technical Support Associate, Sr. works under general supervision and is responsible for providing technical assistance and support related to computer systems, hardware, and software. This individual responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions while working directly with impacted users of technology.
Job duties
(* denotes an &ldquo;essential function&rdquo;)<ul><li><ul><li>Provide 1st and 2nd level IT support service, using a professional approach with excellent, proficient telephone techniques and high quality communication through effective, practiced customer service skills.</li></ul></li><li>
Respond to technical support queries and log them into the IT Service Management System, ensuring that details are accurately and promptly entered to the requestor's and the division's satisfaction.</li><li>
Utilize a wide range of technological tools to investigate, diagnose and fix to a defined service level target, or where appropriate, escalate technical issues to the appropriate team(s).</li><li><ul><li>Troubleshoot end-user hardware, operating system, basic network, server-based access and voice communications problems, providing resolutions where possible while working with IT Help Desk.</li><li>Troubleshoot software-related problems, and other computer-related peripherals issues, providing resolutions where possible while working with IT Help Desk.</li></ul></li><li>
Maintain and update internal knowledge base of procedural and technical information, fully adhering to updates in policy, procedures and new technology.</li><li>
Process and respond to incoming IT forms and requests: procurement, access requests and queries/call requests submitted via e-mail, phone or in person.</li><li>
Travel to provide on-site IT support for client offices, and temporary trial site locations.</li><li><ul><li>Install and configure Windows and Apple desktops and laptops as per company standard builds.</li><li>Ensure all new assets (hardware and software) are entered into the asset inventory system.</li><li>Develop procedures and training manuals and conduct presentations and briefings.</li><li>Provide training and respond to technical how-to questions from end-users and customers on the use of systems and applications.</li></ul></li><li>
Help develop and mentor fellow staff members, in addition to following best practices and procedures, and sharing knowledge across the team.</li></ul> 

Qualifications 
<ul><li>
B.A. or B.S. degree in information technology is preferred but not necessary</li><li>
5+ years&rsquo; experience in IT or technology experience in a customer service oriented role</li><li>
Experience troubleshooting end-user hardware, operating systems, basic network troubleshooting, basic Windows Active Directory Management and voice systems support.</li><li>
Ability to work under pressure</li><li>
Ability to work on own initiative and as part of a team</li><li>
Ability to travel up to 50% and work effectively from office, hotel, and temporary office space</li><li>
High level of communication, training and motivation skills</li><li>
High quality customer care communicator at all levels. Fully proficient telephone techniques / experience.</li><li>
Ability to communicate with both internal and external clients including but not limited to Manager, Directors and above</li><li>
Strong problem solving skills</li><li>
Ability to schedule, prioritize and delegate workload to balance multiple projects and deadlines</li><li>
Detail oriented with emphasis on accuracy and quality</li><li>
Ability to anticipate potential IT issues</li></ul> 

Additional Information 
The range of pay for this role at the noted RRD location is $28 to $33/ hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD&rsquo;s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
Shift: Monday - Friday, 8:00 AM to 5:00 PM
#GOC
#LI-0925
#li-onsite
#WLNAT<div></div>
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans</div>

Sr. IT Support Specialist

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