assistant service manager Jobs in Houston

assistant service manager

behavioral health care coordinator Jobs in Houston

behavioral health care coordinator

bilingual assistant community manager Jobs in Houston

bilingual assistant community manager

bilingual case manager, foster care Jobs in Houston

bilingual case manager, foster care

bilingual cashier - store Jobs in Houston

bilingual cashier - store

bilingual case manager

The Women's Home

<div>Job Title: Bilingual Case Manager Position Type: Full Time
Location: Houston, 77055 Travel Percentage: 20%
Department: WLSC Reports To: Director of Community Wellness
Salary: $45k- $55k Pay Schedule: Semi-monthly
______________________________________________________________________________ 
 Description: Based on the WholeLife&reg; principles, this position will develop opportunities and services as well as provide case management for clients at the WholeLife&reg; Service Center to help them access services, maintain housing and income as well as to help them with personal development.
Key Responsibilities:<ul><li>
Conduct intakes, other designated assessments and treatment/service plans for all individuals seeking services through the WholeLife&reg; Service Center</li><li>
Maintains a caseload to provide comprehensive case management services.</li><li>
Identify community resources in the WLSC collaborative and the Spring Branch community that can benefit all clients.</li><li>
Work collaboratively with a multidisciplinary team that includes community partners.</li><li>
Participate in team meetings and case consultations at scheduled</li><li>
Develop and maintain positive relationships with community stakeholders in Spring Branch and with volunteers.</li><li>
Survey clients to identify programs and services that are needed and wanted.</li><li>
Transport clients to appointments per transportation request guidelines.</li><li>
Interface with caseworkers in outside agencies, family members, and other professionals both verbally and in writing as needed.</li><li>
Provide individual case management services and facilitate a groups as needed.</li><li>
Provide individualized resources &amp; referrals for mental health and medical needs</li><li>
Maintain updated record of activities and case notes in clients&rsquo; files and track progress over time.</li><li>
Ensures tenant files are locked and secured and confidentiality is maintained.</li><li>
Complete Discharge Summary when clients leave/ complete programming.</li><li>
Compile interesting/relevant information for monthly newsletter.</li><li>
Track and submit final reports on outcomes measures monthly in agency reports.</li><li>
Ensure HMIS information for chronically homeless individuals is entered in the database in a timely manner.</li><li>
Document incidents and provide risk assessments and crisis intervention for the safety and well-being of all clients.</li><li>
Participate in community outreach and meetings as assigned by supervisor</li><li>
Attend a monthly all staff meeting and other relevant team meetings</li></ul><div><ul><li>
Perform other duties as assigned to support the overall operations and success of the department, program, and organization.</li></ul></div><ul><li>
Other duties assigned as needed for optimal tenant care.</li></ul>
Qualifications:<ul><li>
B.A. degree in psychology, social work, or related field</li><li>
Minimum two years experience providing case management services to clients who are homeless because of substance abuse and mental illness.</li><li>
Prefer experience working with community collaborations</li><li>
Valid Texas driver&rsquo;s license.</li><li>
Knowledge of community resources in the Houston area</li><li>
Able to work a flexible schedule including some evening and weekend hours</li><li>
Flexibility and adaptability as the position grows and changes</li><li>
Ability and willingness to drive agency van as needed.</li><li>
Must be Bilingual</li></ul>
Reasonable Accommodation Notice: 
We are committed to providing equal access to all applicants. If you require a reasonable accommodation to apply for a position or participate in the interview process, please contact hr@thewomenshome.org.
Benefits:
We offer a comprehensive benefits package that includes:<div><ul><li>
Healthcare: Choose from three medical plans, one of which is 100% employer paid. Our plans provide comprehensive coverage to ensure your well-being.</li><li>
Retirement: We provide a 401(k) plan with a 4% company match, helping you secure your financial future.</li><li>
Paid Time Off: Enjoy 20 days of paid time off (PTO), plus 11 holidays and a floating holiday for flexibility in your time management.</li><li>
Wellness Programs: Initiatives to support your physical and mental well-being, ensuring a healthy work-life balance.</li><li>
Long Term Disability: We offer 100% employer-paid Long Term Disability coverage, providing financial protection in case of extended absence due to illness or injury.</li><li>
Life Insurance: Benefit from a 100% employer-paid life insurance option, ensuring the security of your loved ones.</li></ul></div> 
Professional Development:
At the Women's Home, we are committed to your professional growth and development. We provide ongoing training and learning opportunities to help you excel in your role and advance in your career. You'll have access to:<div><ul><li>
On-the-job training and mentorship.</li><li>
Workshops and seminars related to your role.</li><li>
Opportunities to participate in industry specific conferences.</li><li>
Reimbursement of the cost of role-related organization memberships</li></ul></div>
Imagine Your Impact&hellip;<ul><li>
Making a Daily Difference: Picture yourself in a role where your work directly impacts the lives of women in need. Every task, every decision, contributes to positive change.</li><li>
A Culture of Dignity: Envision a workplace where dignity is not just a word, but a way of life. Here, you'll be respected and honored, and you'll extend that same respect to those we serve.</li><li>
Integrity in Action: See yourself upholding the highest ethical standards in all you do, knowing that your integrity is the foundation upon which our organization is built.</li><li>
Stewardship with Purpose: Imagine being part of a team that is not only responsible with resources but is driven by the purpose of creating a better future for our clients and our community.</li><li>
Holistic Growth: Envisage a career where you're not only growing professionally but also personally. We invest in your development, helping you reach your full potential.</li></ul> 
Who We Are:
The Women's Home is a leading nonprofit organization dedicated to empowering women and building stronger communities. Since 1957, we have been providing vital support and services to women in need. Our mission is to build communities that strengthen women and support families as they reclaim their stability.
At the Women's Home, we are committed to fostering an inclusive and supportive work environment where every employee can thrive. We value diversity and believe that our differences make us stronger. Our team is passionate about our mission, and we work collaboratively to make a meaningful impact on the lives of the women we serve.
We believe in the power of every individual to make a difference. When you join our team, you become part of a community dedicated to building whole lives and empowering women to achieve their fullest potential. 
Are you ready to imagine a brighter future with us?</div>

BILINGUAL CASE MANAGER

DePelchin Children's Center

<div>Position: Bilingual Case Manager 
Classification: Full-time, Exempt 
Reports to: Program Manager 
Company: DePelchin Children's Center 
Location: Houston, TX
Position Description: 
The Case Manager will provide a broad range of case management services to children in substitute care and the families with whom they are placed. Primary responsibilities include prioritizing and managing crisis frequently; working one on one with client, working with larger groups such as families, staff groups and focused task groups; maintaining a high load of telephone communication; and handling after-hours on-call when scheduled. 
 
Primary Responsibilities:
<ul><li>Provide intake and assessment activities that will assist clients and their family in determining which services are most appropriate for them in developing an individualized service /treatment plan.</li><li>
Utilizing client and family input, develop a plan of service that selects and outlines an array of services and interventions from within DePelchin and the community that will address the needs formulated in the assessment process.</li><li>
Assist clients with referrals to other community services identified in the plan of service and provide advocacy for individual clients and their families to receive entitlements or needed services.</li><li>
Provide support services in anticipation of discharge and post-discharge services that are most appropriate for them to aid the transition to a new placement, track outcomes for youth in care, support normalcy.</li><li>
Support the family and client post-discharge through Aftercare service delivery.</li><li>
Provide crisis management support for children and families by implementing interventions that support de-escalation.</li><li>
Complete quarterly inspections for assigned homes.
</li><li>Maintain contact with foster families, to ensure compliance.</li><li>
Follow all agency/department/program policies and procedures and comply with the legal and regulatory requirements of the Council on Accreditation, Youth for Tomorrow, Residential Child Care Licensing, Residential Child Care Contracts and other appropriate regulatory bodies.</li><li>
Enter relevant information/changes and renewable information into Solutions.</li><li>
Serve as liaison to TDFPS Residential Child Care Licensing for sampling visits and other related inspections for the foster/adoptive home.</li><li>
Ensure all documentation is entered into electronic health record. Monitor frequently to ensure facility and/or client compliance.</li><li>
Maintain current child record meets all recording requirements of the agency.</li><li>
Provide monitoring of foster home specific to children&rsquo;s plan of service and supervision needs as well as compliance with the physical home in accordance with Minimum Standards.</li><li>
Coordinate treatment by consulting and collaborating with referral sources, teachers, school counselors, and other professionals involved with the client.</li><li>
Meet productivity expectations by maintaining assigned caseload and managing schedule to meet appropriate timeliness.</li></ul>
Required Qualifications:<ul><li>
Bachelor&rsquo;s degree, preferably in social work, or other human services field.</li><li>
Two (2) years of full-time documented experience in child welfare services conducting assessments, service planning, case management, and crisis management preferred.</li></ul>
Knowledge, Skills, and Abilities:<ul><li>
Knowledge of Social Work practices.</li><li>
Must have excellent written and oral communication skills.</li><li>
Ability to maintain professional, confidential work environment.</li><li>
Ability to work with culturally diverse populations and work force.</li><li>
Ability to work flexible hours which vary according to client needs.</li></ul>
Work Conditions:<ul><li>
Environment: Hybrid - Home-based, Community Settings</li><li>
Range of Schedule: Mon &ndash; Fri, 7:00 a.m. to 8:00 p.m.</li><li>
Travel: Frequent, Local (Must have reliable personal transportation and valid Texas Driver</li></ul>
DePelchin is Proud to be an Equal Opportunity Workplace.
DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.
TCpebMsivt</div>

Bilingual Case Manager, Foster Care

Mostyn Law Firm

Ready to take your case management skills to the next level? We&rsquo;re looking for a strong Case Manager who&rsquo;s ready to step into a more advanced role with greater ownership, structure, and impact.About the RoleWe are seeking a Senior Case Manager (Growth-Focused Role) who can take ownership of pre-litigation cases and move them forward with minimal oversight.This role is ideal for a strong case manager ready to operate at a higher level within a structured, system-driven environment.You will be expected to analyze, prioritize, and drive cases forward, while continuing to develop your ability to identify issues, manage exposure, and contribute to overall case strategy.Responsibilities<ul><li>Manage a full caseload from intake handoff through pre-litigation resolution</li><li>Evaluate liability and identify potential issues early</li><li>Monitor treatment and ensure timely case progression</li><li>Prepare files for demand (records, bills, affidavits, documentation)</li><li>Coordinate with internal teams on records, billing, and reductions</li><li>Assist in identifying and managing lien exposure (health insurance, hospital liens, subrogation)</li><li>Communicate with clients and set clear, realistic expectations</li><li>Support case strategy and overall file development</li></ul>What Success Looks Like<ul><li>Files move consistently without unnecessary delays</li><li>Cases are organized and progressing toward demand readiness</li><li>Lien and balance issues are identified and addressed appropriately</li><li>Clients are informed and expectations are clearly managed</li><li>Issues are recognized and brought forward proactively</li></ul>What We&rsquo;re Looking ForYou will do well in this role if you:<ul><li>Take ownership of your files without constant direction</li><li>Think critically and are willing to ask the right questions</li><li>Understand how case handling impacts value and outcomes</li><li>Are organized, proactive, and detail-oriented</li><li>Are open to feedback and developing your skillset</li></ul>This is not a fit for candidates who rely heavily on step-by-step direction or focus only on task completion.Qualifications<ul><li>3&ndash;5+ years personal injury case management experience (pre-litigation required)</li><li>Bilingual (English/Spanish) strongly preferred</li><li>Strong understanding of liability, treatment, and case progression</li><li>Experience reviewing medical records and billing</li><li>Working knowledge of liens and subrogation preferred</li><li>Experience managing a caseload with increasing independence</li><li>Filevine experience preferred but not required</li></ul>Hiring ProcessQualified candidates will complete a brief case evaluation exercise as part of the interview process.Why Join Us<ul><li>Structured, process-driven environment</li><li>Clear expectations and accountability</li><li>Opportunity to grow into a higher-level role</li></ul>CompensationCompensation is based on demonstrated skill and performance, not years of experience alone.If you&rsquo;re a strong Case Manager who takes ownership of your files and is ready to grow into a higher level role, we encourage you to apply.Job Type: Full-timePay: $28.00 - $35.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>How many years of personal injury pre-litigation case management experience do you have?</li><li>Are you fluent in both English and Spanish (speaking and writing)?</li><li>Are you comfortable identifying lien exposure (health insurance, hospital liens, subrogation) and coverage issues without attorney direction?</li><li>Before a demand is prepared, what are the most important things you ensure are complete in the file?</li><li>What is one common issue you see in pre-litigation cases that can negatively impact settlement value?</li><li>How do you handle a client who is calling frequently asking when they will receive a settlement?</li><li>When managing multiple cases, how do you prioritize which files need attention first?</li><li>This role requires independent decision-making and accountability. Are you comfortable being held to performance standards tied to case movement and file quality?</li><li>What part of case management do you feel most confident in, and what area are you still developing?</li><li>Do you have experience managing cases from intake through demand preparation, either independently or with minimal supervision?</li></ul>Work Location: In person

Senior Case Manager (Pre-Litigation) - Bilingual Preferred

SKYE Lit Media

Job Title: Contract Legal AssistantLocation: Remote (with occasional in-office availability if needed)Job Type: Contract / Independent ContractorAbout UsWe are a growing bankruptcy law firm dedicated to providing compassionate and effective legal support to individuals facing financial challenges.We are seeking a detail-oriented and highly organized Legal Assistant to support our growing bankruptcy practice. This role is critical to ensuring smooth client intake, document management, and case progression from onboarding through filing.The ideal candidate is proactive, tech-savvy, and thrives in a fast-paced environment while maintaining a high level of professionalism and client care.Responsibilities<ul><li>Manage client intake and onboarding process</li><li>Communicate with clients via phone, email, and client portal</li><li>Assist in gathering and organizing required bankruptcy documents (pay stubs, tax returns, bank statements, etc.)</li><li>Maintain and update client files in case management software (e.g., MyCase)</li><li>Draft basic correspondence and follow-up communications</li><li>Monitor deadlines and ensure timely submission of documents</li><li>Coordinate with attorney and team members on case status</li><li>Assist with preparation of bankruptcy filings and supporting documentation</li><li>Provide exceptional client service with empathy and professionalism</li></ul>Qualifications<ul><li>Prior experience as a legal assistant or administrative assistant (bankruptcy experience preferred but not required)</li><li>Strong organizational and time management skills</li><li>Excellent written and verbal communication skills</li><li>Ability to handle sensitive information with confidentiality</li><li>Tech-savvy and comfortable with virtual systems and client portals</li><li>Ability to work independently and meet deadlines</li><li>High attention to detail</li><li>Preferably bilingual in English &amp; Spanish, but not required.</li></ul>Contract Details<ul><li>Status: Independent Contractor (1099)</li><li>Hours: Flexible, project-based workload (20&ndash;30 hours per week to start, with potential to increase).</li><li>Compensation: Competitive hourly or per-case rate, commensurate with experience.</li><li>Remote: Yes (occasional availability for phone/video conferences required).</li></ul>Job Type: ContractPay: $14.00 - $18.00 per hourWork Location: Remote

Contract Legal Assistant

Avenue 360 Health and Wellness

<div>
 
 About Avenue360 Health And Wellness
 
 
 
 Avenue 360 is a FQHC that strives to provide high quality and caring service to promote healthy people and communities. Our 360-degree approach addresses medical needs and social and environmental challenges, like housing. Our compassionate care extends to those with and without insurance. We believe income must not determine the level of access to quality health care.
 
 
 Providing comprehensive, high quality, and caring service is the core of what we do, whether medical, hospice care, engaging adult activities, and supportive housing programs. We strive to address the many social determinants of healthy living in Greater Houston.
 
 
 
 
 Our Values PACT
 
 
 
 
 <ul>
 <li>
 We take PRIDE in our work.
 </li>
 <li>
 We have a positive ATTITUDE.
 </li>
 <li>
 We are CURIOUS.
 </li>
 <li>
 We are COMMITTED.
 </li>
 <li>
 We are CARING and CUSTOMER-SERVICE oriented.
 </li>
 <li>
 We are a TEAM.
 </li>
 <li>
 We LEARN, GROW, and INNOVATE
 
 
 </li>
 </ul>
 
 Overview
 
 
 
 The Continuum of Care (CoC) Program Case Manager position is responsible for assisting homeless individuals and families obtain housing and providing services and resources to promote long-term residential stability.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Accepts Coordinated Access System referrals as assigned and follows established protocols to enroll clients into housing programs.
 </li>
 <li>
 Assesses participants&rsquo; eligibility and program appropriateness; obtains required documentation needed for program eligibility.
 </li>
 <li>
 Assists participants to secure appropriate housing based on household size, composition, geographic preference, and other participant determinants.
 </li>
 <li>
 Develops and maintains good working relationships with local property owners and/or management designees.
 </li>
 <li>
 Assists clients with the housing search and rental application process, and the understanding of Fair Housing laws.
 </li>
 <li>
 Determines rent subsidy amounts based on federal guidelines.
 </li>
 <li>
 Provides information and education on tenant rights and responsibilities.
 </li>
 <li>
 Secures all documentation (e.g., W-9 forms, signed lease agreements, identification paperwork, etc.) needed to satisfy hard-copy file requirements.
 </li>
 <li>
 Performs Housing Quality Standards (HQS) inspections prior to move-in and as scheduled annually.
 </li>
 <li>
 Provides case management services through on-site visits, phone consultations, and home visits.
 </li>
 <li>
 Responsible for all data management requirements established for the Homeless Management Information System (HMIS).  Enters complete and accurate client information into the electronic file system as per established protocols.
 </li>
 <li>
 Maintains complete, accurate, and up-to-date participant hard-copy files and in TEAMS
 </li>
 <li>
 Pay attention to detail and deadlines
 </li>
 <li>
 Develops, in conjunction with client input, individualized service plans that at minimum address residential stability, income, education, and health-related goals.
 </li>
 <li>
 Demonstrates a working knowledge of community resources and facilitates linkages to needed services for program participants.
 </li>
 <li>
 Prepares and submits check requests for monthly rent/utility assistance in a timely manner.
 </li>
 <li>
 Uses objectivity and self-discipline to avoid emotional involvement in situations that may be highly charged.
 </li>
 <li>
 Attend trainings required by the CoC and funding source.
 </li>
 <li>
 Other duties as assigned.
 
 
 </li>
 </ul>
 
 Education, Licensure/Certification
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree or commensurate experience; undergraduate degree in social work or a closely related field preferred.
 
 
 </li>
 </ul>
 
 Experience, Skills/Abilities Related Requirements
 
 
 
 <ul>
 <li>
 2 years of recent housing experience with local, state and/or federal programs preferred.
 </li>
 <li>
 2 years&rsquo; experience working with persons with mental health and/or drug abuse challenges preferred.
 </li>
 <li>
 Bilingual (English/Spanish) desired.
 
 
 </li>
 </ul>
 
 Continuing Education And Training Requirements
 
 
 
 <ul>
 <li>
 Participates in trainings required by the agency, funding source(s), and/or as required by licensure if applicable.
 </li>
 </ul>
</div>

Housing Case Manager

Houston Area Women's Center

<div><div>Being a on-call Crisis Response Advocate provides crisis intervention, emotional support, danger assessment, safety planning, shelter placement, and information and referral to domestic and sexual violence survivors through hospital accompaniment, 24-hour hotlines, and chat.
</div>Your Schedule:<ul><li>
On-call Schedule: One week per month</li><li>
On-call hours from 6 p.m. to 6 a.m., Monday through Friday, and 24-hour availability on Saturday and Sunday.</li><li>
Work Model: hybrid</li><li>
Local Travel:100%, as need for hospital accompaniment while on shift</li></ul>
Our Total Compensation Package:<ul><li>
Hourly Compensation: $17.02</li><li>
Additional Compensation: $10 per day for each day on-call</li><li>
Pay schedule semi-monthly</li><li>
Employee Assistance Program</li></ul>
Imagine a place where your talent can make a meaningful difference in people's lives. Working at Houston Area Women's center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor's life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.
The Requirements We are Seeking:
<ul><li>Bachelor&rsquo;s Degree in Social Science, Psychology, Counseling, Sociology, Social Work, Criminal Justice, or Public Health</li><li>
A minimum of one year of experience working with survivors of domestic and sexual violence, or social services setting working with vulnerable populations with clients from diverse backgrounds.
</li><li>Intermediate Proficiency within Microsoft Office, specifically Teams, Outlook, Excel, and Word.</li><li>
Bilingual in both English and Spanish, preferred.</li><li>
You have a valid Texas driver&rsquo;s license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation</li></ul>
What you Deliver in this role:
<ul><li>You will provide hospital accompaniment, crisis intervention, emotional support, case management, information &amp; referral, education, support, and advocacy to survivors of domestic and sexual violence at local hospitals and via nurse line as needed.</li><li>
You will provide crisis intervention, emotional support, case management, information &amp; referral, education, support, and advocacy to survivors of domestic and sexual violence via 24 crisis hotline and chat as needed while on standby for hospital visits.</li><li>
You will conduct danger assessment and creates safety plans with survivors in high-risk cases.</li><li>
You will communicate with on-call staff including Supervisors, Crisis Hotline/Chat Counselors, SANE nurses, law enforcement, and community partners.</li><li>
You will coordinate shelter placement and emergency transportation of clients as needed with Hotline and Shelter team.</li><li>
You will attend mandatory monthly meetings and training with Manager of Hospital Accompaniment &amp; Crisis Intervention Services, All Department Staff Meetings and/or meet as assigned.</li><li>
You will do mandatory Reporting: report suspected and prior abuse/neglect to either Child Protective services or Adult Protective Service when appropriate.</li><li>
You will maintain sufficient inventory at all times while on-shift of information packets and clothing for clients. Supplies provided by agency.</li><li>
Other duties/projects may be assigned. Should such duties become routine, the job description will be reviewed and revised.</li></ul>
When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.</div>

On-call Crisis Response Advocate- Up to 19 hours per week

Imagine Pediatrics

<div><div>Who We Are

Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.</div>
The primary location for this role is remote, and expected schedule requirements are Monday to Friday, 8:00am - 5:00pm and 10:30-7:00pm central.

What You'll Do

As a Behavioral Health Care Manager (BHCM) with Imagine Pediatrics, you will work with the families of medically complex children providing case management services in accordance with Case Management Society of American (CMSA) Standards of Practice for members enrolled in Imagine Pediatrics behavioral health program. You will work alongside pediatricians, nurses, care coordinators, and other healthcare professionals. Your primary responsibilities will include:
<ul>
<li>Monitor high-risk pediatric patients (up to 19 years old), some recently discharged from the hospital, ensuring appropriate follow-up and clinical management, and adjusting care plans as needed.</li>
<li>Conduct biopsychosocial assessments to address behavioral, social, emotional, and systemic needs of the patient and family.</li>
<li>Create and evaluate the effectiveness of the patient/family's care plan and modify based on families evolving needs and goal progression.</li>
<li>Provide intervention that is consistent with the social/emotional/physical needs of patients and caregivers such as mental health crises, behavioral issues, and family conflict.</li>
<li>Facilitate case management and support that requires clinical expertise in various systems with focus on helping patients and families negotiate the complexities involved with a mental health diagnosis.</li>
<li>Resource validated external services requested by the family to meet behavioral and social needs such as social services agencies and behavioral specialists.</li>
<li>Provides interventions in response to crisis to de-escalate and stabilize patient and family members</li>
<li>Provides psychoeducation on the nature of mental health diagnosis and progression, the importance of treatment adherence, and related information as appropriate</li>
<li>Collaborate with external care team members regularly including school systems, specialists, and DFPS as needed.</li>
<li>Participate in ongoing scheduled consultations with an interdisciplinary team to monitor patient progress</li>
<li>Represent Imagine Pediatrics commendably to patients, families, providers, and community</li>
<li>Performs other duties and assumes other responsibilities as assigned by manager</li>
</ul>
What You Bring &amp; How You Qualify

First and foremost, you're passionate and committed to creating the world our sickest children deserve. You want an active role in building a diverse and values-driven culture. Things change quickly in a startup environment; you accept that and are willing to pivot quickly on priorities. In this role, you will need:
<ul>
<li>Masters' degree with major course work in social work or related field required</li>
<li>Provisional licenses (LMSW, PLPC, LAMFT) preferred
</li><li>Minimum 3-5 years of post-graduate experience in health care social work/Case management in behavioral health Required.</li>
<li>Experience working with pediatric population and family systems required</li>
<li>Proficiency in motivational interviewing practices and/or techniques; goal setting and intervention; assessment of needs</li>
<li>Knowledge of social work including crisis prevention and intervention</li>
<li>Experience with providing telehealth services</li>
<li>Knowledge of MS Office Suite and ability to work in online platforms</li>
<li>Bilingual Spanish preferred</li>
<li>Strong knowledge of behavioral health principles and practices</li>
<li>Proficient in trauma-informed care practices</li>
<li>Strong knowledge of mental health common signs and symptoms and able to identify difficulties with coping</li>
<li>Role is remote with 10% travel necessary for training/education purposes</li>
<li>Ability to work afternoons and evenings</li>
</ul>
What We Offer (Benefits + Perks)
The role offers a base salary range of $70,000 - $77,000 in addition to annual bonus incentive, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
We provide these additional benefits and perks:
<ul>
<li>Competitive medical, dental, and vision insurance</li>
<li>Healthcare and Dependent Care FSA; Company-funded HSA</li>
<li>401(k) with 4% match, vested 100% from day one</li>
<li>Employer-paid short and long-term disability</li>
<li>Life insurance at 1x annual salary</li>
<li>20 days PTO + 10 Company Holidays &amp; 2 Floating Holidays</li>
<li>Paid new parent leave</li>
<li>Additional benefits to be detailed in offer</li></ul><div> 
What We Live By 
 
We're guided by our five core values:

Our Values:
<ul>
<li>Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future.</li>
<li>Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments.</li>
<li>Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale.</li>
<li>Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve.</li>
<li>One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward &mdash; together.</li></ul> 


We Value Diversity, Equity, Inclusion and Belonging

We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.</div></div>

Behavioral Health Care Coordinator

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