bilingual virtual patient support specialist

account manager / sales support specialist

bi-lingual pharmacy tech support/call center rep (work from home)

bilingual virtual patient support specialist Jobs in Houston

call center representative Jobs in Houston

call center representative

customer service representative Jobs in Houston

customer service representative

account manager / sales support specialist Jobs in Houston

bi-lingual pharmacy tech support/call center rep (work from home) Jobs in Houston

bilingual customer account representative

Rent-A-Center

<div>Ready to do your best work?
Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour ?
Why should I apply in just a few clicks? 
Position Summary 
If you&rsquo;re looking for a career with unmatched earning potential you&rsquo;ve come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values. 
Key Responsibilities<ul><li>Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships</li><li>Conduct early-stage collections (1&ndash;6 days past due) and meet daily/weekly collection standards</li><li>Maintain account health and secure payment commitments utilizing account management tools</li><li>Complete assigned routes for deliveries, pickups, and account follow-ups</li><li>Deliver white-glove customer service in-store, over the phone, and in customers&rsquo; homes</li><li>Contribute to sales growth and generate new rental agreements</li><li>Safely transport, install, and handle merchandise</li><li>Maintain showroom standards and company vehicles</li><li>Adhere to all company safety and operational guidelines</li></ul> 
Qualifications<ul><li>High school diploma or equivalent</li><li>At least 18 years of age</li><li>Valid driver&rsquo;s license with good driving record</li><li>Strong communication and customer service skills</li></ul> 
Physical Requirements<ul><li>Ability to lift and move heavy merchandise</li><li>Ability to drive a box truck</li><li>Standing and driving for extended periods of time</li></ul> 
Schedule &amp; Work Environment<ul><li>Full-time, Monday&ndash;Saturday</li><li>Sundays off plus one weekday off</li><li>Physically active role requiring lifting, bending, and standing</li></ul> 
Benefits<ul><li>Rapid growth and advancement opportunities</li><li>Weekly pay</li><li>Paid time off</li><li>Medical, dental, vision, life &amp; disability insurance</li><li>Industry leading 401(k) with company match</li><li>Flexible Spending &amp; Health Savings Accounts</li><li>Supplemental and voluntary insurance options</li></ul> 
Equal Opportunity Employer 
Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.</div>

Bilingual Customer Account Representative

Pride Health

<div>
 
 
 Position Summary
 
 
 
 We are seeking a customer-focused and detail-oriented
 
 Customer Service Representative
 
 with experience in managed care, insurance, or call center environments. The ideal candidate will possess strong communication skills, medical terminology knowledge, and the ability to multitask effectively in a fast-paced setting.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide high-quality customer service via phone and desktop support applications
 </li>
 <li>
 Address member or customer inquiries accurately and efficiently
 </li>
 <li>
 Identify and resolve issues using problem-solving skills
 </li>
 <li>
 Document interactions and maintain accurate records
 </li>
 <li>
 Navigate call center systems and applications effectively
 </li>
 <li>
 Work collaboratively within a team while managing individual responsibilities
 </li>
 <li>
 Maintain professional phone etiquette and customer-first approach
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 High School Diploma or GED (Required)
 </li>
 <li>
 Minimum 1 year of customer service experience in:
 </li>
 <li>
 Managed care or insurance industry
 
 OR
 
 </li>
 <li>
 Call center environment (any industry)
 </li>
 <li>
 Knowledge of medical terminology
 </li>
 <li>
 Typing speed of at least 35 WPM
 </li>
 <li>
 Strong verbal communication and listening skills
 </li>
 <li>
 Ability to multitask and problem-solve efficiently
 </li>
 <li>
 General computer literacy
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Bilingual (English-Spanish)
 </li>
 </ul>
 
 
 
 
 
 Benefits:
 
 
 
 
 Pride Health offers eligible employee&rsquo;s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
 
 
 
 
</div>

Call Center Representative

Agar Corporation

Job Overview We are seeking a dynamic and highly organized Field Service Coordinator to join our team! In this vital role, you will serve as the backbone of our field service operations, ensuring smooth communication, efficient scheduling, and exceptional support for our technicians and clients. Your energetic approach and attention to detail will help us deliver outstanding service experiences. If you thrive in a fast-paced environment, possess excellent office management skills, and enjoy supporting a team with your proactive attitude, this position is perfect for you! For more information about the company, please visit our website at www.agarcorp.com.Duties<ul><li>Manage and coordinate daily schedules for field technicians using robust office management and calendar tools</li><li>Serve as the primary point of contact for client inquiries via multi-line phone systems, providing friendly and professional customer support</li><li>Maintain accurate records of service appointments, work orders, and client communications through data entry and bookkeeping using SAP and other software</li><li>Handle front desk responsibilities including answering the phones and overseeing general clerical tasks such as filing, proofreading, and document organization</li><li>Utilize computer skills to update databases, prepare reports, and ensure all documentation is accurate and up-to-date</li><li>Support administrative functions by managing email correspondence, proofing documents, and assisting with calendar management</li><li>Provide bilingual support when needed to ensure clear communication with diverse clients and team members</li></ul>Qualifications<ul><li>Proven experience in office management or administrative roles with strong clerical skills</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools</li><li>Familiarity with SAP and Salesforce.</li><li>Excellent organizational skills with the ability to prioritize multiple tasks effectively</li><li>Strong phone etiquette skills with experience managing multi-line phone systems</li><li>Bilingual abilities are highly desirable to support diverse client needs</li><li>Demonstrated computer literacy including typing speed and accuracy, proofreading skills, and data entry expertise</li><li>Previous experience in customer service or personal assistant roles is a plus</li><li>Ability to manage time efficiently in a busy environment while maintaining attention to detail</li></ul>Education/Experience:High school diploma or Bachelor's degree required with at least 5 years of experience in an Oil and Gas setting or in a related area.Computer Skills: To perform this job successfully, an individual should have knowledge of computer programs: Microsoft Word, Outlook, Excel, PowerPoint, SAP, Salesforce. Training is available but must possess ability to learn programs and work independently on them after training.Join us in delivering top-tier service while advancing your career in a vibrant team environment! We value energetic professionals who are eager to make a positive impact every day.Pay: $20.00 - $23.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Field Service Administrator

Berkeley Eye Center

Since 1959 Berkeley Eye Center has been committed to providing Texas with the best vision care through our skilled doctors and staff, the latest technology &amp; a superior customer service experience. This commitment has led to 26 locations and over 660 employees.Berkeley Eye's seeks to add experienced Bilingual Ophthalmic Assistant/Scribe to the Retina Team.Full-time position (Monday through Friday) that involves travelling to multiple locations in the greater Houston area. Qualified candidates need 2+ years of retina tech experience in an ophthalmology environment. Experience with an electronic medical records system is a plus.Duties to include scribing, which includes accurately inputting dictated information into electronic medical record, as directed by the physician; taking patient medical history; performing tests including VA, Tonometry, Retinal Imaging with OCT, IOL Master, Topography, Visual Field and Fundus photography.We expect dependability, flexibility and integrity from our staff. Our workplace environment is one of stability, respect and opportunity while providing a high level of patient care and customer service.This position offers a competitive salary rate (plus mileage for travel), a well-rounded benefit plan (medical, dental, PTO etc.) and growth opportunities.Berkeley Eye Center provides a wide range of vision care services including routine vision exams, outpatient cataract and retina surgery, LASIK, Optical and much more.Pay rate will be based on experience and depth of skillset.Job Type: Full-timePay: $20.00 - $26.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Vision insurance</li></ul>Experience:<ul><li>Ophthalmology: 2 years (Required)</li></ul>Willingness to travel:<ul><li>50% (Required)</li></ul>Work Location: On the road

Bilingual Retina Ophthalmic Tech / Scribe

American Diamond Logistics

<div>Position: Account Manager 
About ADL 
American Diamond Logistics is a fully licensed domestic and international 3PL specializing in FTL, LTL, flatbed, refrigerated, intermodal, and air/ocean freight. The company has experienced consistent growth and is building the infrastructure and team required to support continued expansion.

ADL operates with a straightforward philosophy: treat people well and execute at a high level on every shipment. 
Position Overview 
The Account Manager partners with an assigned Sales Representative to manage and grow an established portfolio of shipper accounts. This role serves as the primary link between the customer and internal operations, ensuring service consistency while identifying opportunities to expand and strengthen each relationship.

This is a hybrid role by design. Account Managers are expected to operate confidently in customer-facing environments while maintaining a strong command of execution. While dedicated operational support exists, this position requires the ability to step in, take ownership, and perform at a high level when the situation demands it. 
Key Responsibilities
<ul>
<li>Partner with Sales to manage and grow a portfolio of key accounts</li>
<li>Develop and maintain relationships across multiple levels within customer organizations</li>
<li>Lead QBRs and business reviews using internal data and market insights to identify trends and opportunities</li>
<li>Manage the full bid lifecycle in coordination with the pricing team, including RFPs, rate negotiations, and contract implementation</li>
<li>Work with operations to establish and maintain SOPs and customer-specific KPIs</li>
<li>Maintain a working knowledge of account-level execution and step into load coverage when required</li>
<li>Serve as the primary point of contact for assigned customers, maintaining a high standard of communication and service</li></ul> 


Qualifications
<ul>
<li>5+ years of experience in an Account Management role, specifically in the 3PL space.</li>
<li>Demonstrated ability to operate effectively in both customer-facing and operational roles</li>
<li>Strong analytical skills with the ability to interpret data and communicate insights clearly</li>
<li>Professional written and verbal communication skills</li>
<li>Strong organizational skills with the ability to manage competing priorities</li>
<li>Proficiency in Microsoft Office, particularly Excel</li>
<li>Bachelor&rsquo;s degree preferred</li></ul> 


Compensation 
Competitive base salary. Details will be discussed during the interview process.</div>

Account Manager

Ezee Fiber

<div><div>At Ezee Fiber, our value lies in delivering Speed, Simplicity, and Service in everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus&mdash;where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry.</div><div> 
The Collections Representative is responsible for contacting customers regarding past-due accounts and working to recover outstanding balances while maintaining a professional and customer-focused approach. This role requires effective communication, negotiation, and problem-solving skills to resolve delinquent accounts and support the organization&rsquo;s cash flow goals. The ideal candidate is goal-oriented, comfortable handling sensitive financial information, and thrives in a fast-paced, metrics-driven call center environment.</div> 
<ul><li>
Debt Recovery: Proactively contact residential customers with overdue accounts via phone, email, and mail to secure payment.</li><li>
Negotiation: Professionally negotiate payment arrangements or settlements that align with the customer&rsquo;s financial situation and company policies.</li><li>
Account Analysis: Assess delinquent accounts, prioritize collection efforts, and determine appropriate action plans.</li><li>
Customer Service: Address inquiries, resolve disputes, and clearly explain billing details, payment options, and service terms.</li><li>
Service Impact Considerations: Identify accounts at risk of disconnection and collaborate with relevant teams to minimize service interruptions.</li><li>
Documentation: Maintain accurate and detailed records of all collection activities, including payment agreements and customer interactions.</li><li>
Compliance: Adhere to all relevant regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies.</li><li>
Payment Processing: Process payments, update customer account information, and ensure proper fund allocation.</li><li>
Collaboration: Work closely with technical support and other internal teams to resolve account-related issues affecting collections.</li></ul></div>

Representative, Collections

Music & Arts

<div>Music &amp; Arts, (a division of Guitar Center) is the nation&rsquo;s largest school music dealer in band/orchestra rentals, instrument repairs and private lessons in the USA. We are seeking a Business Development Sales Specialist (we call them Education Account Managers) to work with and build relationships with schools from grade schools to high schools.
Our Education Account Managers are the frontline relationship builders, problem solvers, and community partners who help music programs thrive.
You will serve as the primary conduit between Music &amp; Arts and the schools within your assigned territory. You will cultivate educator relationships, drive rental, repair, and product growth, expand program adoption, and represent Music &amp; Arts as a trusted partner to students, teachers, and the broader school community.
Essential Functions (not all-inclusive):
Relationship Development &amp; Territory Growth
<ul><li>Build meaningful, trust-based relationships with music educators, administrators, and district decision-makers.</li>
</ul><ul><li>Expand Music &amp; Arts&rsquo; footprint using our database and prioritized regional school lists.</li>
</ul><ul><li>Establish weekly outreach rhythms (calls, emails, school visits, virtual meetings).</li>
</ul><ul><li>Develop strategic territory plans focused on new school programs, educator support, and local engagement.</li>
</ul>Sales Activity &amp; Pipeline Discipline
<ul><li>Achieve weekly expectations for educator conversations, meetings, and school visits.</li>
</ul><ul><li>Respond to all inbound leads within 24 hours.</li>
</ul><ul><li>Maintain complete, accurate pipeline documentation in Salesforce, including next steps, dates, meeting notes, and opportunity stages.</li>
</ul><ul><li>Drive net-new program creation, renewals, and expansions across rentals, repairs, and product categories.</li>
</ul><ul><li>Partner with Regional Logistics Coordinators (RLCs) to stay focused on client-facing activity.</li>
</ul>Community Engagement &amp; Store Activation
<ul><li>Work closely with local Music &amp; Arts and Guitar Center stores to host educator nights, community events, and back-to-school events.</li>
</ul><ul><li>Promote in-store resources, coupons, and promotional programs for educators and parents.</li>
</ul><ul><li>Support store-based music education initiatives and recruitment events that attract families and build long-term loyalty.</li>
</ul><ul><li>Drive school traffic to nearby stores to increase brand visibility and educator engagement.</li>
</ul>Customer Support &amp; Educator Service Excellence
<ul><li>Serve as the primary point of contact for educators, ensuring timely resolution of issues related to rentals, repairs, and product needs.</li>
</ul><ul><li>Work collaboratively with stores, repair shops, customer service, and RLC partners to ensure seamless educator support.</li>
</ul><ul><li>Maintain exceptional professionalism, responsiveness, and ownership in all educator interactions.</li>
</ul><ul><li>Proactively identify and resolve friction points before they impact customer experience.</li>
</ul>Culture &amp; Leadership Behavior
As a representative of Music &amp; Arts&rsquo; renewed culture, the Ed Account Manager is expected to:
<ul><li>Lead with optimism, service, and professionalism.</li>
</ul><ul><li>Model accountability &mdash; avoid negativity, blame, or disengagement.</li>
</ul><ul><li>Embrace coaching, continuous improvement, and a set productivity cadence.</li>
</ul><ul><li>Contribute to a positive team environment and support peer success.</li> 
</ul> 
About Music &amp; Arts
Music &amp; Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music &amp; Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music &amp; Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers - a decision that remains intact to this day.
Since the 1990's, Music &amp; Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music &amp; Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music &amp; Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Skills, Experience and Education:
Minimum Requirements:
<ul><li>Sales, customer engagement, or community relations experience.
</li></ul><ul><li>Excellent communication and relationship-building skills.</li>
</ul><ul><li>Ability to travel throughout assigned territory.</li>
</ul><ul><li>Proficiency in Microsoft Office; ability to learn CRM systems.</li>
</ul><ul><li>Valid driver&rsquo;s license and auto insurance.</li>
</ul><ul><li>Ability to lift up to 50 pounds.</li>
</ul>Preferred:
<ul><li>Experience working with music educators or school districts.</li>
</ul>Bilingual capability (especially Spanish). 
<ul><li>
</li>
Bachelor&rsquo;s degree in Music Education, Performance, Music Business, or equivalent experience. 
<li>
</li>
<li>Strong practical understanding of band &amp; orchestral instruments</li>
</ul>Why Music &amp; Arts? Here's just some of the rewards: 
Pay Rate: $45,000 - $55,000 annually plus commission depending on location, background, and experience. 
This position also includes a company vehicle. 
For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Music &amp; Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. 
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. 
Love this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Music &amp; Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.</div>

Education Account Manager

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