bilingual virtual patient support specialist

bi-lingual pharmacy tech support/call center rep (work from home)

bilingual virtual patient support specialist Jobs in Houston

call center representative Jobs in Houston

call center representative

customer service representative Jobs in Houston

customer service representative

bi-lingual pharmacy tech support/call center rep (work from home) Jobs in Houston

bilingual broker relations manager Jobs in Houston

bilingual broker relations manager

bilingual customer service representative

Octagos Health

<div>Octagos is modernizing remote cardiac monitoring with AI-powered automation, seamless EHR integrations, and accuracy proven in high-volume, real-world clinics. Atlas AI&trade; triages cardiac device transmissions to filter nonactionable alerts and highlights the events that need true clinical attention. Through our Two-Brain Approach&trade; &ndash; combining Atlas AI&trade; with IBHRE-certified oversight &ndash; Octagos delivers 99%+ accuracy, sensitivity, and specificity for near-perfect clinical performance. With fast bi-directional EHR integrations, and flexible, cost-effective implementation, Octagos helps clinics scale care efficiently without compromise. Recognized by TIME and Statista as one of the World&rsquo;s Top HealthTech Companies 2025, Octagos is redefining how cardiac care is delivered.
This is an in-office position located in Houston, Texas.
Responsibilities:
1. Exhibit a high sense of urgency.<div>
2. Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships.</div>
3. Follow documented policies and procedures for all activities related to Octagos Health.
4. Manage all Incoming and outgoing calls promptly and effectively and efficiently.
5. Address questions and educate our customers and patients.
6. Demonstrate the ability to de-escalate calls.
7. Send and respond to emails /voice mails.
8. Data entry.
9. Communicate in a professional, diplomatic, and empathetic manner using articulation, dictation and with good voice quality.
10. Identify, document, and escalate complaints per standard operating procedures.
11. Assist with inventory tasks as needed.
12. Work to achieve Customer Experience quality and productivity goals. 
Required Skills and qualifications.<ul><li> Fluent in English and Spanish</li><li> High school diploma or equivalent</li><li> Ability to multitask, manage time, and prioritize.</li><li> Ability to work individually and as a team member.</li><li> Effective communication skills, including active listening and clear articulation.</li><li> Ability to solve problems, alleviate conflicts, and escalate tactfully.</li><li> Computer skills including proficiency in Microsoft Office</li><li> Ability to exercise patience and professionalism.</li><li> Multiline phone system knowledge and phone etiquette skills.</li></ul></div><div></div>

Bilingual Customer Service Representative

Pride Health

<div>
 
 
 Position Summary
 
 
 
 We are seeking a customer-focused and detail-oriented
 
 Customer Service Representative
 
 with experience in managed care, insurance, or call center environments. The ideal candidate will possess strong communication skills, medical terminology knowledge, and the ability to multitask effectively in a fast-paced setting.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide high-quality customer service via phone and desktop support applications
 </li>
 <li>
 Address member or customer inquiries accurately and efficiently
 </li>
 <li>
 Identify and resolve issues using problem-solving skills
 </li>
 <li>
 Document interactions and maintain accurate records
 </li>
 <li>
 Navigate call center systems and applications effectively
 </li>
 <li>
 Work collaboratively within a team while managing individual responsibilities
 </li>
 <li>
 Maintain professional phone etiquette and customer-first approach
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 High School Diploma or GED (Required)
 </li>
 <li>
 Minimum 1 year of customer service experience in:
 </li>
 <li>
 Managed care or insurance industry
 
 OR
 
 </li>
 <li>
 Call center environment (any industry)
 </li>
 <li>
 Knowledge of medical terminology
 </li>
 <li>
 Typing speed of at least 35 WPM
 </li>
 <li>
 Strong verbal communication and listening skills
 </li>
 <li>
 Ability to multitask and problem-solve efficiently
 </li>
 <li>
 General computer literacy
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Bilingual (English-Spanish)
 </li>
 </ul>
 
 
 
 
 
 Benefits:
 
 
 
 
 Pride Health offers eligible employee&rsquo;s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
 
 
 
 
</div>

Call Center Representative

EZCORP, Inc.

<div>Address: 9560 Kempwood Houston, Texas 77080
Brand: EZPawn
Pay range is based on experience from $11.00/hr to $15.00/hr
We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Hiring immediately for Retail Sales Associates / Retail Customer Service!
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.
Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!<ul><li>
Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program</li><li>
Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour</li><li>
Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position</li><li>
Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store</li></ul>
In addition to a great career, here are some of the other things we offer our Team Members:<ul><li>
Free Health Insurance*</li><li>
Competitive Wages</li><li>
Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance</li><li>
Great Working Hours</li><li>
401(k) with Company Match</li><li>
Generous Paid Time Off</li><li>
Holiday Pay</li><li>
Store Discount</li></ul>
Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
Other Customer Service duties include, but are not limited to:<ul><li>
Providing excellent customer service by greeting customers, interacting with customers in person and on the phone</li><li>
Processing sales, loans, and extensions</li><li>
Performing opening and closing store duties</li></ul>
Requirements for the Customer Service Representative (Pawnbroker) role include:
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:<ul><li>
High school diploma or GED</li><li>
Customer service, cashier, or retail experience</li><li>
Excellent communication and interpersonal skills</li><li>
Work well independently and as member of a team</li><li>
Ability to multitask</li><li>
Able to pass a criminal background check and drug test</li><li>
Adhere to all Company policies, procedures, and regulations</li><li>
Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus</li><li>
Sales background, a plus</li><li>
Bilingual, a plus</li></ul><ul><li>No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.</li></ul></div>

Retail Customer Service

BRIAN PLOTTS ATTORNEY AT LAW PC

Overview We are seeking a dedicated and detail-oriented Bilingual Receptionist to join our team. The ideal candidate will possess excellent communication skills in both English and Spanish, along with a strong background in office management and customer service. This role is pivotal in ensuring smooth front desk operations, providing exceptional support to our clients, and maintaining an organized office environment.Responsibilities<ul><li>Greet visitors and clients warmly, ensuring a positive first impression</li><li>Manage multi-line phone systems, directing calls appropriately and handling inquiries with professionalism</li><li>Perform clerical duties including data entry, filing, and proofreading documents</li><li>Maintain office organization through effective calendar management and scheduling appointments</li><li>Provide customer support by addressing client needs and resolving issues promptly</li><li>Utilize QuickBooks for basic bookkeeping tasks as needed</li><li>Assist with administrative tasks such as managing correspondence and maintaining records</li><li>Demonstrate proficiency in Microsoft Office and Google Workspace for document creation and communication</li><li>Uphold high standards of phone etiquette while interacting with clients and colleagues</li><li>Support legal reception duties if applicable, ensuring compliance with relevant protocols</li><li>Other duties as assigned, including administrative errands, FedEx/mailings, document deliveries, courthouse filing support, and local office-related tasks. Reliable transportation or ability to travel locally during work hours may be required.</li></ul>Requirements<ul><li>Bilingual proficiency in English and Spanish is required</li><li>Previous experience in a front desk or receptionist role is preferred</li><li>Strong organizational skills with the ability to manage multiple tasks efficiently</li><li>Excellent computer literacy, including familiarity with Microsoft Office Suite and Google Workspace</li><li>Experience with QuickBooks or similar accounting software is a plus</li><li>Demonstrated customer service skills with a focus on client satisfaction</li><li>Ability to perform data entry accurately and maintain meticulous filing systems</li><li>Strong time management skills to prioritize tasks effectively in a fast-paced environment</li><li>Previous experience as a receptionist in legal field is advantageous but not mandatory</li><li>Personal assistant experience will be considered an asset</li></ul>Join our team as a Bilingual Receptionist where your skills will contribute to creating an efficient office atmosphere while delivering outstanding service to our clients.Job Type: Full-timePay: From $16.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Paid time off</li></ul>Work Location: In person

Bilingual Receptionist(Immigration Law Office)

Southend Pharmacy

<div>Company Overview<div> 
About Southend Pharmacy 
Southend Pharmacy is a modern 503A compounding pharmacy built on clinical precision, operational clarity, and a human-first approach. Licensed in 35+ states and focused on longevity-aligned therapeutics, we support providers and their patients with precision in compounding and transparent processes. Southend Pharmacy operates at the intersection of innovation, ambition, and clinical excellence&mdash;blending precision, clarity, and compassionate support to help providers deliver patient-centered, clinically guided care across every step of the treatment journey.</div><h3 class="jobSectionHeader">
Job Summary</h3>
The Customer Service Representative will be the primary point of contact for our customers, proactively ensuring they receive exceptional service and support. This role is also key in gathering valuable feedback to enhance our pharmacy offerings and overall customer experience. You'll play a vital role in providing friendly, efficient, and accurate assistance to all who interact with Southend Pharmacy.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Serve as the primary point of contact for customers, building strong relationships and proactively understanding their needs to offer tailored solutions</li><li><div>
Respond promptly and professionally to all customer inquiries, medication orders, and requests via phone, email, and digital channels</div></li><li><div>
Accurately process customer information, prescriptions, and insurance details to ensure efficient and timely order fulfillment</div></li><li><div>
Collaborate closely with the pharmacy team to coordinate medication orders, shipments, and other essential customer services</div></li><li><div>
Maintain meticulous records and documentation to support robust customer relationships and ensure full regulatory compliance</div></li><li><div>
Identify and suggest opportunities to enhance the customer experience and improve operational processes to the management team</div></li><li><div>
Uphold the highest standards of customer service, patient privacy, and confidentiality at all times</div></li><li>
Responsible for performing other duties as assigned and required to support departmental and organizational goals</li></ul>
What We Require<ul><li>
Ability and willingness to work onsite five (5) days per week at our office located at 4802 N. Sam Houston Pkwy W. (Beltway 8 &amp; Bammel N. Houston), Houston, Texas.</li><li><div>
Proficiency in using computer systems, electronic health records, and other relevant software</div></li><li><div>
Excellent communication and interpersonal skills, with the ability to interact effectively with diverse customer groups</div></li><li><div>
Strong problem-solving and critical thinking abilities to adeptly handle a variety of situations</div></li><li>
A commitment to continuous learning and a passion for delivering exceptional service to our customers</li></ul>
Preferred Requirements<ul><li>
Bilingual language skills (e.g., English and Spanish) are a significant plus</li><li><div>
Prior experience in a pharmacy or healthcare customer service environment</div></li><li><div>
Prior experience working in a high-volume call center or customer support environment with in-office collaboration and team-based operations</div></li><li><div>
Working knowledge of Google Workspace (Docs, Sheets, Gmail, and Calendar) for communication, documentation, and workflow management</div></li><li><div>
Experience utilizing a cloud-based phone and contact center platform such as RingCentral for inbound/outbound customer interactions</div></li><li><div>
Familiarity with Creatio or similar CRM platforms for managing customer interactions, case documentation, and workflow tracking</div></li><li><div>
Exposure to or experience using Life File or similar customer record or document management systems</div></li><li><div>
Comfort navigating multiple systems simultaneously while maintaining accuracy and providing a high level of customer service</div></li><li>
Strong typing and data entry skills with the ability to document interactions clearly and accurately in real time</li></ul>
Physical Requirements<ul><li>
Ability to sit for extended periods of time at a desk and working on a computer</li><li>
Ability to communicate effectively in person, over the phone, or via virtual meeting</li><li>
Ability to maintain focus in a typical office environment with moderate noise levels</li><li>
Ability to perform repetitive motions with hands and arms, such as typing</li></ul>
What We Offer<ul><li>
Full benefits package including medical, vision, dental, 401(k) with company match, PTO, Flex days, holidays, performance-based bonus opportunities, opportunities for career advancement &amp; professional development, collaborative and supportive work environment, and more!</li></ul>
Southend Pharmacy does not provide employment visa sponsorship now or in the future. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.
Equal Opportunity Employer Statement 
Southend Pharmacy is proud to be an Equal Opportunity Employer where we are committed to fostering a diverse and inclusive workplace. We are committed to cultivating a culture where all team members feel valued &amp; respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other characteristics protected by applicable law. 
 
If you have any questions or require immediate assistance or accommodations during the application or interview process, please contact us at recruiting@alliahealth.co.</div>

Customer Service Representative

Magnol French Baking

Job Description: Cashier &amp; Customer ServiceReports To: Buisness OwnersDepartment: Front of House / AdministrativePosition Type: Non-Exempt/Overtime eligibleThe Front of House Team Member position supports all retail and in-store to go food and beverage needs. This position involves the promotion of all Magnol products, including coffee consumption by educating guests and selling all drinks and products. The position must uphold all health department standards for storage and work with the front and back of house team members to meet the needs of all Magnol guests.Task/Responsibilities:<ul><li>Maintain a strong understanding of the food &amp; beverage menu, in order to be able to make recommendations to guests as needed.</li><li>Take orders as needed, and educate all guests by presenting and explaining the bread, pastry, croissant and coffee drink menu, and answering questions that they may have.</li><li>Always display a positive demeanor, and welcome every guest, no matter how busy your station may be.</li><li>Generate revenues by attracting new customers through customer service and quality coffee drink &amp; food order execution.</li><li>Prepare all coffee drinks by following the prescribed recipes and preparation techniques.</li><li>Check that the barista equipment &amp; Point of Sale System is fully functional prior to starting opening duties: inform manager immediately if there are any problems.</li><li>Take proper care and attention in setting up the food display and barista station and espresso machine, paying close attention to detail and around health code standards</li><li>Ensure that inventory for food and coffee station is properly stocked in order to maintain an easy customer flow (i.e, milk sugar, cups, napkins, etc.)</li><li>Maintain all inventories throughout the day</li><li>Keep front of house display and equipment operating by following operating instructions: executing proper cleaning and preventative maintenance techniques: troubleshooting breakdowns: and calling for repairs and escalations, if needed</li></ul>Minimum Requirements:<ul><li>An outgoing personality that can handle a fast-paced environment while still delivering high-end customer service</li><li>Familiarity with various coffee &amp; espresso drinks, and manual machine experience</li><li>Ability to work well alone as well as on a team, and to use initiative as required</li><li>Strong attention to detail</li><li>Bilingual a plus.</li><li>Barista experience a plus, but not required.</li></ul>Experience and Education:<ul><li>High School Diploma or equivalent highly preferred</li><li>6 months minimum experience in a high-volume setting</li></ul>AAP/EEO<ul><li>Magnol French Baking is an equal opportunity employer.</li></ul>Other Duties<ul><li>The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an &ldquo;at-will&rdquo; basis.'</li></ul>'COVID-19 Precaution(s): Remote interview process<ul><li>Personal protective equipment provided or required</li><li>Plastic shield at work stations</li><li>Social distancing guidelines in place</li><li>Sanitizing, disinfecting, or cleaning procedures in place</li></ul>Work Includes<ul><li>Weekends</li><li>Holidays</li></ul>Paid Training:<ul><li>Yes</li></ul>Pay frequency:<ul><li>Every other week</li></ul>Employees working per shift:<ul><li>5 or fewer</li></ul>This Job Is:<ul><li>A job for which military experienced candidates are encouraged to apply</li><li>A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more</li><li>A good job for someone just entering the workforce or returning to the workforce with limited experience and education</li><li>Open to applicants who do not have a college diploma</li></ul>Work Remotely<ul><li>No</li></ul>Job Type: Full-timePay: $15.00 - $18.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>Experience:<ul><li>Customer service: 1 year (Preferred)</li></ul>Language:<ul><li>French (Preferred)</li></ul>Work Location: In person

Front of House & Barista

Agar Corporation

Job Overview We are seeking a dynamic and highly organized Field Service Coordinator to join our team! In this vital role, you will serve as the backbone of our field service operations, ensuring smooth communication, efficient scheduling, and exceptional support for our technicians and clients. Your energetic approach and attention to detail will help us deliver outstanding service experiences. If you thrive in a fast-paced environment, possess excellent office management skills, and enjoy supporting a team with your proactive attitude, this position is perfect for you! For more information about the company, please visit our website at www.agarcorp.com.Duties<ul><li>Manage and coordinate daily schedules for field technicians using robust office management and calendar tools</li><li>Serve as the primary point of contact for client inquiries via multi-line phone systems, providing friendly and professional customer support</li><li>Maintain accurate records of service appointments, work orders, and client communications through data entry and bookkeeping using SAP and other software</li><li>Handle front desk responsibilities including answering the phones and overseeing general clerical tasks such as filing, proofreading, and document organization</li><li>Utilize computer skills to update databases, prepare reports, and ensure all documentation is accurate and up-to-date</li><li>Support administrative functions by managing email correspondence, proofing documents, and assisting with calendar management</li><li>Provide bilingual support when needed to ensure clear communication with diverse clients and team members</li></ul>Qualifications<ul><li>Proven experience in office management or administrative roles with strong clerical skills</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools</li><li>Familiarity with SAP and Salesforce.</li><li>Excellent organizational skills with the ability to prioritize multiple tasks effectively</li><li>Strong phone etiquette skills with experience managing multi-line phone systems</li><li>Bilingual abilities are highly desirable to support diverse client needs</li><li>Demonstrated computer literacy including typing speed and accuracy, proofreading skills, and data entry expertise</li><li>Previous experience in customer service or personal assistant roles is a plus</li><li>Ability to manage time efficiently in a busy environment while maintaining attention to detail</li></ul>Education/Experience:High school diploma or Bachelor's degree required with at least 5 years of experience in an Oil and Gas setting or in a related area.Computer Skills: To perform this job successfully, an individual should have knowledge of computer programs: Microsoft Word, Outlook, Excel, PowerPoint, SAP, Salesforce. Training is available but must possess ability to learn programs and work independently on them after training.Join us in delivering top-tier service while advancing your career in a vibrant team environment! We value energetic professionals who are eager to make a positive impact every day.Pay: $20.00 - $23.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Field Service Administrator

Explore 727+ Bilingual customer service representative in Houston this May. Find roles across top companies and apply now to boost your career.