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PNC Financial Services Group

Job Profile
<br><br>
Position Overview
<br>At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.
<br><br>
As a Financial Advisor within PNC Wealth Management, you will be based in Houston, TX.
<br><br>
Financial Advisors are based within a bank branch and work within a highly collaborative circuit of branches and manage an assigned book of business. PNC Wealth Management advisors execute an advice and planning strategy focused on helping clients meet their savings, investing and retirement goals. Our team of financial planning experts guide you in creating personalized solutions on behalf of you and your clients. Our comprehensive, holistic and strategic approach will harmoniously keep all parties on the same side of the table. PNC’s referral program and culture drives and encourages teamwork resulting in branch partners having a vested interest in our advisors’ success. We provide a robust training program, administrative support and state of the art technology designed to elevate your career. At PNC Wealth Management, we are passionate about our values and helping our advisors build their future.
<br><br>
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
<br><br>
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
<br><br>
Job Description
<br>Consults on investment and insurance strategies, as well as the development of financial plans for clients. Grows and retains an investment and insurance book of business. Owns the client experience, efficiently handling sales and service, identifying sales and/or executing opportunities and making referrals to internal business partners as appropriate.
<br>Acquires, expands and maintains client relationships through business development and client networking. Grows client loyalty and share of wallet through an exceptional client experience. Applies product and procedural knowledge to solve client problems appropriately and efficiently.
<br>Develops and implements investment and insurance strategies for clients. Determines the best products to support such strategies. Presents sound financial recommendations and guidance to clients. Establishes individual financial plans based on client financial needs and objectives. Monitors financial plans and recommends changes as needed.
<br>Actively and regularly coaches and educates branch staff and internal business partners to identify investment opportunities. Drives investment education and visibility among branch staff. In partnership with branch manager and/or investment sales associate, leads the branch team on actions to achieve investment results. Shows urgency with activities and leads by example. Has regular and effective communication with internal and external partners to build strong relationships that drive referral activity.
<br>Regularly meets with branch manager and other internal business partners to communicate and review business results and pipeline management. Meets service level agreements on lead and referral follow up. Adheres to all applicable laws, regulations, policies and guidelines.
<br><br>
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
<br>Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
<br>Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
<br><br>
Qualifications
<br><br>
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
<br><br>
Preferred Skills Client Prospecting, Client Relationship Building, Credit Risk Analysis, Customer Engagement, Financial Analysis, Financial Modeling, Investment Banking, Public Speaking, Relationship Building, Relationship Management
<br><br>
Competencies Coaching Others, Customer Experience Management., Customer Retention, Effective Communications, Interpersonal Relationships, Managing Multiple Priorities, Prospecting., Sales Tasks And Activities, Selling.
<br><br>
Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
<br><br>
Education Bachelors
<br><br>
Certifications No Required Certification(s)
<br><br>
Licenses FINRA Series 7 and 66 (or 63,65) required. Life and Health Insurance required.
<br><br>
Benefits
<br>PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
<br><br>
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
<br><br>
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
<br><br>
Disability Accommodations Statement
<br><br>
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
<br><br>
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
<br><br>
Equal Employment Opportunity (EEO)
<br><br>
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
<br><br>
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
<br><br>
California Residents
<br><br>
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Financial Advisor - PNC Wealth Management

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<br>
<br>
<div>At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.<br>
</div><div></div><br>
<div>As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts &ndash; helping clients achieve their financial goals.<br>
</div><div></div><br>
<div><b>Job Responsibilities</b>
</div><div><div><ul><li>Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.</li>
<li>Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.</li>
<li>Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.</li>
<li>Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions &ndash; introducing them to our team of experts to help achieve their financial goals.</li>
<li>Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.</li>
</ul><div><b>Required Qualifications, Capabilities, and Skills</b>
</div><div><div><ul><li>Ability to put clients first and exceed their expectations &ndash; delivering attentive and friendly service, creating a welcoming environment.
</li><li>Ability to build trusted relationships &ndash; demonstrating genuine care and concern during interactions with clients.</li>
<li>Ability to engage clients &ndash; communicating clearly and politely to understand and help, anticipating client needs.</li>
<li>Ability to quickly and effectively resolve client issues with attention to detail &ndash; providing a consistent client experience.
</li><li>Ability to elevate the client experience &ndash; working collaboratively as a team to deliver seamless service with care and sincerity.</li>
<li>Ability to quickly and accurately learn products, services, and procedures.</li>
<li>Client service experience or comparable experience.</li>
<li>High school diploma or GED equivalent.</li>
</ul><div><b>Preferred Qualifications, Capabilities, and Skills</b>
</div><div><div><ul><li>Strong desire and ability to influence, educate, and connect customers to technology solutions.</li>
<li>Cash handling experience.</li>
</ul></div></div></div></div></div></div><div></div><b>ABOUT US</b><br>
<br>
<br>
<p>Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p></p><p>Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
<br>
<div>Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.<br>
</div><div></div><br>
<div>Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

Part Time (20 Hours) Associate Banker, Town and Country Houston Branch, Houston, TX

WFI International

<div><p><b>Quality Assurance Engineer</b></p><p><b>
Job description</b></p><p>
WFI International, a leading manufacturer and supplier of integrally reinforced branch connection fittings to the power, oil and gas, chemical, and other industries, is looking for a Quality Assurance Engineer. The Company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability, or protected veteran status.</p><p>
</p><p>The Quality Assurance Engineer is responsible for assisting the Quality Assurance Supervisor in establishing, implementing, and continually improving the performance of the Quality Management System.</p><p><b>
Primary Responsibilities:</b></p><ul><li>
Interface with Sales, Materials, Engineering, Production and Customers to ensure applicable requirements and customer expectations are being fully understood and satisfied.</li><li>
Support the Quality Inspectors to ensure that products and processes comply with the relevant requirements of our customers and the Quality Management System.</li><li>
Resolve and prevent the reoccurrence of various quality issues relative to product, process, customer complaints, and quality system requirements.</li><li>
Develop and maintain project quality documentation such as supplements, records, Inspection and Test Plans (ITP), Manufacturing Procedure Specifications (MPS), etc.</li><li>
Supporting the processes of planning, organizing, and managing all project quality related activities including release of clear instructions to production and QC personnel.</li><li>
Analyzing the need for and managing correction actions for process related concerns, negative trends in business metrics, and product nonconformances using appropriate analytical tools.</li><li>
Assist in the development and maintenance of procedures within the Quality Management System.</li></ul><p><b>
Education / Experience</b></p><ul><li>
High School Diploma or GED is required.</li><li>
Bachelor's degree in Mechanical, Quality, or Industrial Engineering is preferred.</li><li>
5-10 years related experience in manufacturing or similar field where the reading and interpretation of technical requirements was a routine task of the position.</li><li>
Experience working under an ISO-9001 certified QMS or similar Standard is required.</li><li>
Experience in supplying materials to the nuclear industry is a plus.</li></ul><p>
</p><p>Job Type: Full-time</p></div><p></p>

Quality Assurance Engineer

San Jacinto College

<div><p><b>PT CPD Registration Assistant</b></p><p></p><p><b>
MAJOR RESPONSIBILITIES</b></p>
<p><b>
Essential Job Functions</b></p>
<ul>
<li>Provides administrative support to administrator and faculty members with regard to paperwork (to include new faculty set up), run faculty loads, initial daily schedules, textbook adoptions support, order supplies, process EPAFs and leave forms, grades and class rolls.</li>
<li>Interfaces daily with students, administrators, various departments, visitors, staff, and faculty.</li>
<li>Enters student data for new, transition and current students; maintains various computer-based records/files, creates classes and assists with course substitution forms.</li>
<li>Schedules and coordinates multiple meetings and room reservations to include Faculty, Advisory Board, Job Fair, Information Sessions and New Student Orientations. Records and transcribes meeting minutes.</li>
<li>Works with Department Chairs and Division Operations Coordinators by initiating class cancellations, development of class schedules and catalog revisions (i.e. updates to program promotional brochures, materials, or website).</li>
<li>Prepares and processes requisitions and invoices as needed and Banner entry via several banner programs.</li>
<li>Maintains affiliation agreements, career cluster six-year plans and agreements, and complete ad hoc projects, as assigned.</li>
<li>Performs general office duties such as: type letters, memos, substitute forms, and reports to include state reporting as required.</li>
<li>Processes P-card statements and maintains P-card records and expenditures.</li>
<li>Coordinates travel arrangements, hotel, and parking reimbursements.</li></ul><br>
<p></p>
<p><b>
Additional Job Functions</b></p>
<ul>
<li>Collect and process end of course folders.</li>
<li>Orders inventory supplies and submits expenses</li>
<li>Coordinates facilities for classroom use, including maintenance requests.</li>
<li>Order exams.</li>
<li>Works Business Office as required to include attending training class for this need.</li>
<li>Performs other duties as assigned.</li>
<li>Proctor as needed and help with recruiting development needs.</li></ul><p></p><p><b><br>
REQUIRED/MINIMUM QUALIFICATIONS</b></p>
<p><b>
Knowledge, Skills and Abilities:</b></p>
<ul>
<li>Ability to demonstrate the College values</li>
<li>Must project a professional image, have excellent telephone etiquette and communication skills</li>
<li>Must be extremely accurate and have excellent proofreading, grammar and spelling skills</li>
<li>Must be able to work in a team environment, be flexible with good public relations skills, work well with details and deadlines, balance multiple tasks, analyze and solve problems and work independently in a fast-passed office environment</li>
<li>Basic skill level in Microsoft Office (Word, Excel &amp; PowerPoint)</li></ul><br>
<p></p>
<p><b>
Education and Experience:
</b></p><p><b>Required Education:</b></p>
<ul>
<li>High school diploma or equivalent</li>
</ul>
<p><b>Preferred Education:</b></p>
<ul>
<li>Above requirement plus one year of specialized or technical training beyond high school</li>
</ul>
<p><b>Required Experience:</b></p>
<ul>
<li>Three years of office, clerical or administrative support experience; or an equivalent combination of education and experience to successfully perform the essential duties of the job.</li>
</ul>
<p><b>Preferred Experience:</b></p>
<ul>
<li>Above requirement including one or more years in a higher education environment</li></ul><br>
<p></p>
<p><b>
ADDITIONAL INFORMATION</b></p>
<p><b>
Remote Work Opportunities:</b></p>
<ul>
<li>The duties of this position require a physical presence at the assigned on-site work location during unrestricted operations with very limited or no opportunity for remote work arrangements.</li>
</ul>
<p><b>Work Environment
</b></p><p>Office environment</p><p></p><p><b>
Salary Grade: </b>CLERI</p><p><i>
Salary is based on the Board-approved salary schedule for the current fiscal year. </i><b><i>See Salary Schedule</i></b></p><p><b>
Requisition Number:</b> req6311</p><p><b>
Posting Close Date:</b> 6/10/2026</p></div><p></p>

PT CPD Registration Assistant

Memorial Hermann Health System

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
<br><br>
Job Summary
<br><br>
Responsible for primary diagnosis and procedural coding for designated ambulatory and hospital outpatient setting. Responsible for proficiently assigning proper and accurate medical codes for diagnosis, procedures, and services performed in an outpatient setting, such as, but not limited to emergency department, outpatient clinics, same day surgeries, or diagnostic testing (radiology and laboratory). Typically reports to the Coding Manager.
<br>Job Description
<br><br>
Minimum Qualifications
<br><b>Education:</b> High School Diploma or GED required; Associates degree in Health Information Management or any Healthcare Related Field preferred
<br><b>Licenses/Certifications:</b> Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), or relevant Coding certification(s) from American Health Information Management Association (AHIMA) or American Association of Professional Coders (AAPC) required.
<br><br>
<b>Experience / Knowledge / Skills:</b><br>
<ul>
<li>Surgery/Observation - Three (3) years of hospital or ambulatory coding experience required.</li>
<li>Emergency Department - Two (2) years of hospital or ambulatory coding experience required.</li>
<li>Interventional Radiology - Two (2) years of hospital or ambulatory coding experience required.</li>
<li>Ancillary/Recurring - One (1) year of hospital or ambulatory coding experience preferred.</li>
<li>Experience coding in a level 1 trauma facility/academic teaching facility preferred.</li>
<li>Effective oral and written communication skills.</li>
<li>Strong knowledge of ICD-10-CM and/or CPT.</li>
<li>Analytical skills necessary to interpret data contained in the health records and to assign appropriate codes.</li>
<li>Proficient knowledge of human anatomy, physiology, medical terminology and surgical terminology.</li>
<li>Critical thinking, good judgment and decision-making skills.</li>
<li>Knowledge of coding compliance policies, official coding guidelines, regulatory requirements and internal policies and procedures affecting the coding process.</li>
<li>Proficient in navigating a Windows-based application environment.</li>
</ul>
Principal Accountabilities
<br><br>
<ul>
<li>Reviews medical record documentation to identify pertinent diagnosis/procedures that require code assignment for outpatient records and accurately code the diagnoses and procedures using ICD-10-CM coding conventions for the purpose of reimbursement, research, and compliance with federal regulations.</li>
<li>Reviews the medical record to assure specificity of diagnoses, procedures, and appropriate reimbursement for hospital and professional charges.</li>
<li>Queries physicians when code assignments are not straightforward or documentation in the record is inadequate, ambiguous, or unclear for coding purposes.</li>
<li>Keeps abreast of coding guidelines and reimbursement reporting guidelines and brings identified concerns to manager for resolution.</li>
<li>Effectively assigns ICD-10-CM, modifiers, and HCPCS codes to outpatient records.</li>
<li>Responsible in maintaining 95% or greater ICD-10-CM and/or HCPCS coding and consistently meet established productivity standards while keeping abstracting errors to a minimum.</li>
<li>Abides by the Standards of Ethical Coding as set forth by the American Health Information Management Association (AHIMA) and adheres to official coding guidelines.</li>
<li>Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.</li>
<li>Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.</li>
<li>Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.</li>
<li>Other duties as assigned.</li>
</ul>


Certified Outpatient Coding Specialist

Keller North America, Inc.

<div>Company Logo:
<div></div>
Overview:
<div>
The IT Support Specialist will be the primary IT contact within the assigned region and responsible for delivering end-to-end support in accordance with IT standards and service level agreements. By partnering with local management, end-users and technology teams. The IT Support Specialist ensures all incidents and needs are documented in ServiceNow, analysed, resolved and reported back within acceptable timeframes. This role will travel as needed to other offices within the assigned region to provide support and training while serving as the hands-on technical point of contact for Group IT.</div>
Responsibilities:
<div><b>
Key Results / Accountabilities expected from role</b></div><div><br>
</div><ul><li>Proactively promote IT Connect 24/7 Portal and provide guidance to end users on incident and service request creation and portal use</li><li>
Troubleshoot, resolve and/or escalate locally reported incidents in ServiceNow (IT Connect 24/7) that cannot be resolved remotely by the Service Desk.</li><li>
Ensure that all communications (calls/chat/in person) are logged into IT Connect 24/7 and log any that are not to maintain complete and thorough documentation</li><li>
 Monitor ServiceNow to provide level 1 &amp; 2 onsite support or remote support to ensure operational problems are resolved in a timely manner.</li><li>
Travel to other branch offices within designated BU as needed for onsite support and troubleshooting.</li><li>
Respond to enquiries from clients and take ownership of user problems, while being proactive when dealing with user issues.</li><li>
Assist with all IT support related Ad-Hoc requests ranging from software troubleshooting to hardware installations</li><li>
Be involved in global projects to support other IT teams.</li><li>
Configure computer systems, mobile devices and peripherals for local office.</li><li>
Virtual stock management in ServiceNow platform for devices for local office.</li><li>
Manage users and devices in SCCM/Intune or Active Directory to forecast computer systems usage and manage local spare devices</li><li>
Performing related activities resulting from the position held which are requested by management to ensure operational integrity</li><li>
 Ensure all requests are dealt with adherence to company policy and procedures.</li><li>
Contact with Suppliers/Vendors and check delivery/arrange support</li><li>
Partner with IT and business personnel to discuss the impact of incidents on products and services</li><li>
Proactively learn and train other staff members on new product and service technologies</li><li>
Maintain a high degree of customer service for all support queries and adhere to all service management principles and set SLA&rsquo;s;</li><li>
Always providing excellent customer service</li></ul>
Qualifications:
<p><b>
Experience &amp; Expertise
</b></p><ul><li>3+ years of experience with Service Desk support or an equivalent role</li><li>
Ability to assess and prioritize issues while organizing daily responsibilities</li><li>
Excellent verbal communication and customer service skills</li><li>
Attention to detail.</li><li>
Ability to work collaboratively in a team environment</li><li>
Be directly accessible and responsive to users; especially remote employees with limited time</li><li>
Service-Now, ADUC, Microsoft Azure, Microsoft Office 365 experience preferred</li><li>
CompTIA certifications is a plus</li></ul>
Additional Information:
<div><b>
Salary Range</b>: $54,000-$57,500</div><div></div><div><i><br>
Actual salary will be based on a variety of factors including relevant internal and external experience, knowledge, skills, scope of job, geographical location or other factors permitted by law</i></div><div></div><div><b><br>
Benefits:</b></div><ul><li>
401(k) + matching</li><li>
Health, Dental, Vision insurance</li><li>
Life insurance</li><li>
Paid time off (PTO)</li><li>
Holiday Pay</li></ul><div></div><div><br>
Keller is an Equal Opportunity Employer. We encourage qualified women, minorities, veterans, individuals with disabilities, and others to apply.</div><div></div><div><br>
Equal Employment Opportunity</div></div>

IT Onsite Support Specialist

Johnstone Supply

<div>Overview:
<div>
Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical expertise, and quality service.</div><div></div><div><b><br>
Now is the best time to join Johnstone Supply</b>. Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. <b>Johnstone is growing, and so can you.</b></div>
Responsibilities:
<div>
 <b>A day in the life:</b></div><ul><li><b>
Territory &amp; Sales Planning</b>: Researches and categorizes customers based on revenue potential, creditworthiness, and business needs. Develops and updates territory plans, sales forecasts, and goals.</li><li><b>
Customer Engagement &amp; Relationship Building</b>: Initiates and maintains relationships with key decision-makers, regularly engaging customers to understand needs, provide insights, and adjust programs accordingly. Acts as a trusted advisor.</li><li><b>
Sales Execution &amp; Consultative Selling</b>: Identifies customer needs, presents tailored product and service solutions, articulates value, and guides customers through the buying process to close deals.</li><li><b>
Internal Coordination &amp; Communication</b>: Shares customer insights with branch teams, ensures internal support for customer needs, and follows up on leads or issues uncovered by the team.</li><li><b>
Problem Resolution &amp; Customer Support</b>: Serves as the primary contact for addressing customer issues and ensuring satisfaction.</li><li><b>
Tracking, Reporting &amp; Market Awareness</b>: Inputs customer interactions into CRM, analyzes sales and buying behaviors, monitors industry trends, and maintains product knowledge through ongoing training.</li><li><b>
Company Representation</b>: Represents the company at industry events, trade shows, and customer-requested functions.</li></ul>
Qualifications:
<div>
 <b>What we&rsquo;re looking for:</b></div><ul><li><b>
At least 2 years of direct sales experience: </b>is required, but this experience can come from a variety of different work experiences or educational background<b>.</b></li><li>
A High School Diploma or General Education Diploma (GED) is required.</li><li>
Must maintain a valid driver&rsquo;s license, and maintain a professional personal appearance</li><li><b>
HVAC-R Industry &amp; Technical Knowledge:</b> Knowledge of HVACR wholesale distribution, customer business operations, and profitability factors. Understanding of internal company operations, programs, and differentiators. Basic mechanical aptitude (helpful).</li><li><b>
Sales &amp; Analytical Skills</b>: Ability to develop customer expansion strategies and sales forecasts; skill in identifying high-value opportunities and uncovering business potential; skill in diagnosing problems and linking solutions to customer needs.</li><li><b>
Communication &amp; Interpersonal Skills</b>: Strong listening, questioning, and two-way communication skills; ability to present programs professionally; ability to influence, negotiate, and drive customer decision-making; skill in adapting to different personalities and diplomatically addressing issues.</li><li><b>
Organization Skills:</b> Ability to prioritize tasks and manage time effectively; skill in executing and implementing sales programs; ability to coordinate with stakeholders; experience using tracking systems to manage follow-ups and action items.</li><li><b>
Software &amp; Systems Skills:</b> Proficiency in CRM software, Excel, Word, PowerPoint, Outlook; ability to use data tracking, presentation, and Point-of-sale software.</li></ul>
Company Values:
<p>
We&rsquo;re also interested in hiring a great candidate that holds these values so we can further build a strong company culture:</p><ul><li><b>
Safety: </b>Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.</li><li><b>
Customer Focused: </b>Take the perspective of those we serve, anticipate their needs, and responding quickly.</li><li><b>
One Team: </b>We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.</li><li><b>
Own It: </b>Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.</li><li><b>
Innovate: </b>Embrace and create change that drives continuous improvement and customer-valued solutions.</li></ul><br>
<div></div>
Benefit Overview:
<p>
At Johnstone Supply, we recognize that our employees&rsquo; growth, well-being, and success drives the company&rsquo;s success. We offer a competitive wage, in addition to health and wellness benefits including medical, dental, vision coverage, and options for supplemental care. We provide the resources you need to take charge of your well-being, including:</p><br>
<p></p><ul><li>
Competitive Paid Time Off (PTO)
</li><li>Safe Harbor 401(k) &ndash; 100% employer match up to 5% of base pay and immediate vesting</li><li>
Holiday pay &ndash; we recognize and pay our employees for 7.5 holidays per year</li><li>
Paid Parental Bonding Time</li><li>
Employer subsidized medical, dental, and vision plans</li><li>
Employer paid life insurance and short-term disability</li><li>
Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance</li><li>
24/7 Access to virtual care/telehealth options</li><li>
Health Savings Account (HSA) with employer contribution; Flexible spending accounts (FSA)</li><li>
Wellbeing program with opportunity to earn reduced medical costs</li><li>
Employee Assistance Program (EAP) for you, and your family</li><li>
Tuition reimbursement</li><li>
Employee referral bonus program
</li><li>Employee service milestone recognition program</li></ul><p></p><p><br>
We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement &amp; investment in our people is only matched by our commitment to superior customer experience.</p><p></p><p><br>
EOE &amp; E-Verify Participating Employer.</p></div><div></div>

Territory Manager

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