assistant manager, hrbp

branch manager

Midwest America Federal Credit Union

<div>Branch Manager Summary:

Incumbent is responsible for managing and overseeing day to day branch operations and for adhering to the Credit Union&rsquo;s policies and procedures. Also, to provide coaching, training, sales initiatives, and motivation to staff to achieve corporate goals. The Branch Manager is also expected to build a rapport in the local community to attract new business and offer excellent member service. 


Branch Manager Qualifications: An Associate or bachelor&rsquo;s degree in Business Administration, Management, or related field and a minimum of two (2) years of management in a credit union/financial institution work environment; (or) five (5) years of consecutive management experience in a financial institution or related field. Three (3) years of sales, lending, and mortgage experience preferred. Must possess a valid driver&rsquo;s license with an acceptable three (3) year driving records preferred. 


Essential Elements of the Branch Manager:

Management/Branch Responsibilities:
<ul><li>
Strong knowledge of Credit Union policies and procedures, enforcing and continuing education on new policies, procedures, products and systems.</li><li>
Ensure good communication between employees and management by reinforcing chain of authority, fostering an environment of fair treatment, addressing conflicts promptly, promoting teamwork and discouraging negative comments about members or co-workers.</li><li>
 Network with local businesses/realtors to build new relationships and attend community events for CU exposure.</li><li>
Conduct the following management duties with insight and approval from your Area Branch Manager: branch audits, interviewing process and staff selection steps, employee disciplinary action process, employee performance issues, conflict management, staff performance appraisals, scheduling, delegation of job duties and communicating individual goals and focus areas to staff.</li><li>
Monitor employee time off, attendance points, incentives and compliance training requirements.</li><li>
Monitor ATM machine monthly, making sure machine is ADA compliant and in good repair.</li><li>
Monitor supplies and equipment for functionality.</li><li>
Monitor exterior landscape and interior and log any security, maintenance, or safety issues on Facility Spreadsheet and communicate with Facilities Manager to get them resolved.</li></ul>
<div>
Benefits:</div>
<ul><li>
401(k)</li><li>
401(k) matching</li><li>
Dental insurance</li><li>
Paid Short &amp; Long-Term Disability insurance</li><li>
Health insurance</li><li>
Paid Life insurance</li><li>
Paid time off</li><li>
Paid Vision insurance</li><li>
16 Paid time off volunteer hours</li><li>
Loan rate discounts</li><li>
Sick Time</li><li>
Paid holidays (Federal holidays observed)</li><li>
Personal Time</li><li>
Tuition Reimbursement</li><li>
Competitive Pay</li><li>
Financial Planning</li><li>
Identity Theft Monitoring</li><li>
Comprehensive training provided by a dedicated training staff</li></ul>
<div>
MidWest America Federal Credit Union is an Equal Opportunity Employer.</div> 
<div></div>
<div>
The job grade for this position is Grade 12</div></div>

Branch Manager

J&A Consulting LLC

DEPUTY SENIOR COMPLIANCE OFFICER for OFFICE OF COUNTRY HEADUS OPERATIONS, NEW YORKThis position requires a bachelor&rsquo;s or master&rsquo;s degree in finance / banking subjects with post qualification experience of at least 10 years in relevant areas of BSA-AML Compliance.&middot; Excellent communication skills, both written and verbal&middot; Organizational and time-management skills&middot; Any certifications in the field of BSA-AML will be an added advantage.Responsible for oversight of the compliance function across the Bank&rsquo;s US Operations and assist Senior Compliance Officer (SCO), as under:1. The Deputy SCO, along with SCO, shall be responsible for ensuring complete compliance of the Bank&rsquo;s US Operations with the applicable laws and regulations of the US.2. The Deputy SCO will administer and manage the Bank&rsquo;s AML, EDD and Compliance.Policies and Programs, which shall require at a minimum to:<ul><li>&middot; Review the compliance program to be implemented at each branch and the Agency by the compliance personnel and the Head of the branch/office.</li><li>&middot; Review implementation of the compliance policies and procedures at each office through multiple channels including scrutiny of the Compliance Reports submitted by the Line Compliance Officers, maintaining direct and regular communication with the VP (Compliance) and BSA-AML Office, New York branch, Compliance Officer at Chicago, WBB LA and New York Branch and providing guidance and direction to them in matters regarding compliance.</li><li>&middot; Draw up and administer the Bank&rsquo;s Compliance Training Program to ensure that the staff is provided with an adequate level of training</li><li>&middot; Evaluate transactions made on behalf of customers and non- customers for detection of unusual/suspicious activity and oversee filing of appropriately articulated Suspicious Activity Reports</li><li>&middot; Establish and administer a program for thorough and independent testing of documentation and systems for compliance.</li><li>&middot; Review and hold custody (in original or copies as laid out in the respective policies and procedures) of regulatory reports filed, such as, CTRs, SARs, OFAC reports, etc.</li><li>&middot; Review other policies from the compliance perspective.</li><li>&middot; Periodically review activities flagged by AML monitoring system and initiate investigations, if warranted.</li><li>&middot; Participate in the monthly Branch Compliance Monitoring Committee Meetings of Chicago and WBB LA via conference call or periodic presence in addition to attending the New York Branch Compliance Monitoring Committee meetings every month.</li></ul>3. Assist SCO in discharging his duties as central point of contact with the regulatory agencies. The SCO will liaise and communicate with the Regulatory Agencies such as the FRB, FDIC, State Banking Departments, Office of Foreign Assets Control, etc. Dy SCO, ongoing basis, will coordinate with various regulators.4. Co-ordinate with the CEOs of branches, heads of Offices and heads of Departments during the Regulatory Examinations. Dy. SCO, along with SCO, will monitor developments relating to regulatory compliance and shall disseminate relevant information regarding compliance requirements, industry standards and best practices to the Senior Management and other employees of the Bank on an ongoing basis through direct communication and training programs.5. In consultation with respective policy owners/departmental heads review the policies and procedures to identify opportunities to enhance policies and procedures and adoption of industry best practices.6. Regularly communicate with senior management and Branch Compliance Monitoring Committees of US offices about matters relating to the existing standards of compliance.7. Exercise complete oversight of in-house compliance testing of the functional areas at the offices of the Bank&rsquo;s US Operations including ongoing system driven transaction monitoring.8. COMMUNICATION OF STANDARDS AND PROCEDURES TO EMPLOYEES<ul><li>Assist in designing compliance training programs as appropriate for employees whose functions or responsibilities involve the compliance with laws or standards of conduct applicable to the operations or practices of The Bank and monitor existing compliance training programs at operating units.</li></ul>9. Other areas:Internal AuditAuditing<ul><li>Dy SCO will use Internal Audit to identify and remediate deficiencies in policies and procedures and track closure of open audit issues.</li><li>Copies of all audit reports relating to compliance with laws and standards of conduct will be examined and reviewed by Dy SCO.</li></ul>ReportingThe Dy SCO will help SCO report to the Country Head (US Operations) any reported concerns about accounting, internal controls or audit issues and suspected violation of US laws or regulations.10. Response to violations<ul><li>&middot; Assist SCO, whenever he receives information regarding a possible violation of any application law or standard of conduct, to take appropriate steps by examining information and conducting the investigation necessary to determine whether an actual violation has occurred and will recommend to management an appropriate course of action.</li></ul>11. Other responsibilities<ul><li>&middot; Communicate with Bank's legal counsel and relevant regulatory/government agencies regarding regulatory compliance issues</li><li>&middot; Assist senior management of the Bank&rsquo;s to identify business expansion opportunities through organic and inorganic growth and finalization of compliance modalities for such expansion programs.</li><li>&middot; Provide advisory support to the Bank&rsquo;s, California, on compliance matters.</li></ul>12. Functional relationship<ul><li>&middot; Will report to Senior Compliance Officer (US Operations)</li><li>&middot; Co-ordinate day to day compliance functions of the Bank&rsquo;s US Operations with VP (Risk, AML &amp; IAC) and VP (Branch Coordination) in the Office of Country Head.</li><li>&middot; Co-ordinate with Heads of Branches in New York, Chicago, WBB LA and the Chief Representative in Washington on compliance matters.</li><li>&middot; Participate in the Branch/Office Compliance meetings.</li></ul>Job Type: Full-timePay: $175,000.00 - $190,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li></ul>Application Question(s):<ul><li>Do you have experience being in direct communication with the Regulatory Agencies such as the FRB, FDIC, State Banking Departments, Office of Foreign Assets Control, etc.?</li></ul>Experience:<ul><li>Banking: 10 years (Required)</li><li>Compliance management: 10 years (Preferred)</li><li>Financial auditing: 5 years (Preferred)</li><li>Regulatory reporting: 5 years (Preferred)</li></ul>Ability to Commute:<ul><li>New York, NY 10022 (Required)</li></ul>Work Location: In person

Deputy Senior Compliance Officer

MillerKnoll

<div>
 <ul>
 <li>
 Why join us?**Maharam is the leading creator of textiles for interiors. Recognized for its rigorous and holistic commitment, Maharam embraces a range of disciplines, from product, graphic, and digital design to art and architecture. Known for its aesthetic and industrial innovation, Maharam's work is guided by five main principles: utility, technology, tradition, luxury, and environmental impact.
 
 
 </li>
 </ul>
 Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Maharam means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Maharam to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.Designer role at leading creator of textiles for interiors whose products are sold internationally. Responsible for design development across multiple product categories within an interdisciplinary design studio. Generates original artwork and innovative product while balancing the needs of the business and maintaining awareness of market trends.**ESSENTIAL FUNCTIONS**-
 
 
 Contributes to the Maharam Woven Upholstery category.-
 
 
 Primary Designer for Maharam Privacy Curtain category.-
 
 
 Uses creative and technical abilities to generate original textile designs for mass production.-
 
 
 Guides products through the development process to completion and approval stage.-
 
 
 Works with Product Management to keep current on product sales and consumer trends.-
 
 
 Researches and analyzes the capabilities of our manufacturing partners to make informed decisions about sourcing.-
 
 
 
 Travel Required As Needed To Visit Tradeshows And Resources.-
 
 
 
 Keeps up to date on developments in international design and art to generate relevant product concepts.-
 
 
 Collaborates with our resources to develop leading-edge product that surpasses industry standards.**MAGNITUDE AND RELATIONSHIP REPORTING**
 
 
 This position reports to the Design Director.**CONTACTS INSIDE AND OUTSIDE THE ORGANIZATION**-
 
 
 Works with Design Director, and Design Manager to establish design and product direction.-
 
 
 Works with Senior Designers in the Design Department collaboratively and as needed.-
 
 
 Works with our Manager of Research and Development to optimize and refine design developments.-
 
 
 Works with Product Development Associates to oversee testing, inspect inventory, and plan sampling.-
 
 
 Works with our Resource Management and Quality control teams.-
 
 
 Conveys technical and aesthetic details of design projects to Communications team.-
 
 
 Maintains consistent dialogue with resource designers and manufacturing partners to develop products.-
 
 
 Travels annually with Sales to communicate our creative vision to clients and outside design teams, and gather client feedback.-
 
 
 Collaborates with leading designers to translate complex artwork concepts in a wide range of styles and techniques.**KNOWLEDGE AND SKILLS**-
 
 
 Knowledge of woven construction, fibers, yarns, and dyes.-
 
 
 Understanding of how to structure woven patterns and draft basic weaves.-
 
 
 Understanding of how to develop textures and patterns for rotogravure and digital print.-
 
 
 Ability to create engineered artwork layouts using hand painting, drawing, and CAD.-
 
 
 Proficiency in Adobe Suite to produce color separated, indexed files that are ready for factory production.-
 
 
 Can effectively express information and ideas and displays sound presentation skills.-
 
 
 Ability to work through revisions and testing issues to final construction and approval.-
 
 
 Strong sense of color, ability to create complex multicolor repeats, and excellent color matching.-
 
 
 Ability to prioritize and manage numerous projects.-
 
 
 Ability to make compelling presentations of product to Sales team and clients.-
 
 
 Investment in a culture of continuous improvement, productive thinking, and collaboration.-
 
 
 Inclined towards a teamwork based mentality and willingness to collabrate significantly with Design team and cross- departmentally.-
 
 
 Must be current with art, design, and architecture and integrate awareness into work.**EDUCATION AND EXPERIENCE**-
 
 
 Bachelors or Masters Degree in Textile Design-
 
 
 3-6 years industry experience**Who We Hire?**
 
 
 Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Maharam is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.A starting compensation range for this role is $80,000.00 - $88,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers\_help@millerknoll.com.Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.
</div>

Designer

Sunrun

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It's why we've become the home solar and battery company in America. Today, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. And we're doing it by designing a dynamic culture where employee development, well-being, and safety come first. We're unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle - from sale through installation and beyond - so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with. Overview The Field Performance Technicians are responsible for the management, scheduling, and completion of all service and warranty related work. The Field Service / Field Performance Technician must have the ability to work both independently and as a member of the Performance O&M team. This position will interact closely with the customers, Branch Manager, the Senior Electrical Foreman, Construction Supervisor and the centralized scheduling Field Service Team. ESSENTIAL DUTIES AND RESPONSIBILITIES <ul><li> Organize, lead, and maintain the warranty and service schedule. </li><li> Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed </li><li> Assist with training and development for Field Service Technicians and Field Communications Technicians. </li><li> Lead regular meetings to align and train the local field service team on best practices </li><li> Support the on-boarding and training of new members of the field performance team </li><li> Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed </li><li> Assist with other tasks including inspections and site audits when assigned </li></ul>EDUCATION AND EXPERIENCE<ul><li>1 - 3 years of previous field construction or solar experience required </li><li>PV design or PV electrical experience is preferred</li><li>High School diploma is required</li></ul> LICENSE AND CERTIFICATION REQUIREMENTS (include where appropriate)<ul><li> Must maintain a clean driving record with the ability to pass a driving background check. Must be 21 years of age and possess a valid driver's license. </li><li> Valid state or local Electrical Journeyman certification or license preferred. Depending on state requirements an Electrical Journeyman certification or license may be required </li></ul>SKILLS AND COMPETENCIES<ul><li> Knowledge of the NEC and applicable codes and standards </li><li> Must be a motivated team player, looking to succeed </li><li> Proven track record of excellent customer service </li><li> Excellent verbal and written communication skills </li><li> Excellent organizational and time management skills </li><li> Strong computer skills </li><li> Electrical/PV Installation Knowledge: Working knowledge of current NEC codes. Ability to interpret single line drawings and PV systems from roof to meter. Demonstrates knowledge of electrical principles as it pertains to solar interconnection/tie-in and code and how PV systems operate. Understands interconnection activities. Understands basic construction principles. </li><li> Safety: Adheres to company safety policies and procedures including ability to identify and report safety hazards, and the ability to encourage others to work safely </li><li> Customer Service: Ability to establish rapport, build relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating </li><li> Results Driven: Proven ability to meet deadlines and key metrics. Works independently, as a team player, and drives results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals </li><li> Problem Solving: Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate persons and follow up accordingly with the customer. Knows when to involve supervisors </li></ul>PHYSICAL DEMANDS<ul><li> Ability to transport materials and equipment to complete assigned job tasks (up to 50 pounds frequently and up to 100 pounds with assistance) </li><li> Ability to work on rooftops with various angles and surfaces which requires frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance </li><li> Ability to climb ladders </li><li> Ability to work in outdoor weather conditions including but not limited to: excessive noise, extreme heat, extreme cold, wet environment, and humidity </li><li> Ability to frequently utilize hand functions requiring fine motor skills, including but not limited to: fine manipulation, grasping, and pinching </li><li> Ability to work within the safe range of equipment such as ladders, fall protection harnesses and other personal protective equipment </li><li> Ability to work and maintain balance on roofs and other areas of height </li><li> Ability to work in the sun and possibly low light conditions </li><li> Ability to walk on rafters, roof tiles, and roof shingles without damage </li><li> Ability to distinguish colors such as red, black, yellow, white, green </li><li> Ability to work in confined spaces such as attics, basements, and crawl spaces which requires kneeling and crouching </li><li> Ability to hear verbal commands and warnings </li><li> Ability to work with chemicals using appropriate protections </li></ul>DISCLAIMER This description indicates the general nature and level of the qualifications and duties required of employees in this job classification, as well as the essential functions a person must be able to perform to do this job. It is not designed to be a comprehensive inventory of all duties and qualifications required of employees assigned to this job. Sunrun Inc. and its subsidiaries are equal opportunity employers and make employment decisions on the basis of merit and business need. We hire without consideration to race, color, religion, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law. Recruiter:Suzanne Goheen () Please note that the compensation information is made in good faith for this position only . It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more. Starting salary/wage for this opportunity: $30.76 to $41.02 Compensation decisions will not be based on a candidate's salary history. You can l earn more here .This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at .Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO Sunrun <img src="https://www.jobg8.com/Tracking.aspx?00kgJ%2bE2%2bypjkrbvN2RENZ2AzwU2OSMTd" width="0" height="0" />

Sr. Field Performance Technician

TK Elevator

<div>Who we are
<h2 class="jobSectionHeader">What we expect</h2>

The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced Superintendent- Service in Manhattan, NY.
Responsible for assisting with repair operations so that the departments function in an efficient and cost-effective manner.
ESSENTIAL JOB FUNCTIONS:<ul><li>
Visits job sites and performs quality audits to ensure that route work is being completed efficiently and in a cost effective manner</li><li>
Performs NIM job audit within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations</li><li>
Assists mechanics with jobs. Includes trouble shooting and providing on-the-job training</li><li>
Uses accounting reports to review route profitability and call backs. Includes providing feedback, data and reports to management</li><li>
Takes part and assists with safety training</li><li>
Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs</li><li>
Provides feedback to service manager prior to field evaluations and performance ratings</li><li>
Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements</li><li>
Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers</li><li>
Determines what materials need to be ordered for repairs and orders parts</li></ul>
<h2 class="jobSectionHeader">Who we are looking for</h2>

EDUCATION &amp; EXPERIENCE:<ul><li>
Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired though a Bachelor&rsquo;s degree; or two years experience managing on a branch departmental level; or equivalent combination of education and experience</li><li>
Ability to write reports, contract proposals and business correspondence</li><li>
Ability to effectively present information and respond to questions from management and customers</li><li>
Ability to define problems collect data, establish facts and draw valid conclusions</li><li>
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables</li><li>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</li></ul> 

<h2 class="jobSectionHeader">
What we offer</h2>

Salary range $108,000-$146,000. The role offers a car allowance or company vehicle, fuel card, and incentive program with a bi-annual payout.
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered<ul><li>
Medical, dental, and vision coverage</li><li>
Flexible spending accounts (FSA)</li><li>
Health savings account (HSA)</li><li>
Supplemental medical plans</li><li>
Company-paid short- and long-term disability insurance</li><li>
Company-paid basic life insurance and AD&amp;D</li><li>
Optional life and AD&amp;D coverage</li><li>
Optional spouse and dependent life insurance</li><li>
Identity theft monitoring</li><li>
Pet insurance</li><li>
Company-paid Employee Assistance Program (EAP)</li><li>
Tuition reimbursement</li><li>
401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.</li></ul>
Additional benefits include:<ul><li>
15 days of vacation per year</li><li>
11 paid holidays each calendar year (10 fixed, 1 floating)</li><li>
Paid sick leave, per company policy</li><li>
Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)</li></ul>
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies. 

<h2 class="jobSectionHeader">
Contact</h2>

To apply to a position, please click on the Apply Now button.
For any additional questions or job specific requests, please use the contact
 
below and include the Job Requisition Number as a reference.
Elevatorjobs.AMS@tkelevator.com
Permanent Engineering &amp; urban mobility Customer Services Experienced professionals</div>

Superintendent- Service (Manhattan)

Falso - Service Experts

Position Title: HVAC Service TechReports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: FalsoLocation Address: 6019 Corporate Dr, East Syracuse, NY 13057Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOU<ul><li>Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)</li><li>Our Top Technicians earn over $100,000</li><li>Generous PTO provided</li><ul><li>24 paid days off within your first year of employment (vacation, personal holidays, & national holidays)</li><li>29 paid days off after your 2 nd year of employment</li></ul><li>Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.</li><li>Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs</li><li>Company-provided smart phone, tablet, uniform plan, and tool replacement program</li><li>We'll make you better at what you do with our internal Training Academy</li><li>Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions</li><li>Company-paid employee Life Insurance with options for YOU and your Family!</li><li>Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work</li><li>Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs</li></ul> Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Position Summary: Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.Key Responsibilities: <ul><li>Works under minimal supervision to perform residential and/or light commercial service and maintenance calls </li><li>Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner </li><li>Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner </li><li>Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks </li><li>Completes routine maintenance and equipment cleaning as needed or required </li><li>Responsible for delivery and removal of parts and equipment needed to complete service work </li><li>Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer. </li><li>Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability </li><li>Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction </li><li>Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. </li><li>Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for </li><li>Represents the company professionally, honestly, and ethically in all business matters and activities </li><li>Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed </li><li>Performs similar/other duties as needed or assigned </li><li>Regular, reliable attendance </li></ul>Health & Safety Roles and Responsibilities: <ul><li>Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately </li><li>Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately </li><li>Corrects substandard acts or conditions within area of control </li><li>Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) </li><li>Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn </li><li>Complies with the general rules as prescribed by company program(s) procedure(s) </li><li>Operates devises or equipment as prescribed by company program(s) or procedure(s) </li><li>Participates in any safety initiatives, teams, or committees </li><li>Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately </li><li>Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents </li><li>Does not perform act that may endanger the safety or well-being of others </li><li>Does not engage in any pranks, contests, or rough boisterous behavior </li><li>Works in compliance with applicable legislative requirement </li></ul>Desired Skills and Qualifications:<ul><li>High school diploma or GED with additional training and 1+ years' experience in HVAC with technical training certification required </li><li>Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area </li><li>EPA and safety certifications required </li><li>Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories </li><li>Proficient mechanical aptitude and the ability to operate all necessary tools and equipment </li><li>Proficient and able to operate all necessary tools and equipment to perform various service projects </li><li>Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment </li><li>Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision </li><li>Proficient and able to install a basic duct fitting </li><li>Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision </li><li>Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns </li><li>Effective and efficient time-management and organizational skills </li><li>Valid driver's license with acceptable driving record </li><li>Available to work flexible hours and on-call shifts as needed </li><li>Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. </li><li>Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas </li><li>Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt </li><li>Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception </li><li>Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds </li></ul>Annual Compensation Range: Minimum $ 46,134.40, Maximum $97,219.20

HVAC Service Technician

HVAC Service Tech

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