business analyst lead - workday hcm & payroll

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University of Southern California

<div>The Opportunity
The University of Southern California (USC) is currently seeking a Business Analyst Lead - Workday HCM &amp; Payroll to join our Application Services team. The Business Analyst Lead - Workday HCM &amp; Payroll will support enterprise applications and business processes related to Workday HCM, Payroll, and associated financial functions.
The Business Analyst Lead - Workday HCM &amp; Payroll will be responsible for supporting and enhancing university operations, services, and processes related to payroll, with additional support for related human capital management and financial functions.
In this role, you will focus on developing requirements, conceptualizing designs, and recommending business processes that support core organizational functions for the University in partnership with central Payroll, Finance, and relevant administrative units.
In addition, this role will communicate with a broad range of partners and stakeholders, including faculty and staff; document future-state processes; implement and test solutions; support adoption of new systems and processes through training; and stay current on system capabilities and industry best practices.
Job Accountabilities:
<ul><li>Leads planning, design, and conception of university applications&rsquo; functionality. Owns requirements, conceptualizes designs, and influences future-state business processes in support of core organizational functions for the university. Communicates and presents recommended improvements and solutions to business processes and decision-making rationale. Delivers engaging experiences that balance customer needs, business goals, and technical realities by working collaboratively across the organization, with fellow analysts and others (e.g., user experience researchers, product managers, designers, developers)</li><li>
Develops Human Centered Design (HCD) processes and approaches to deliver a broad range of sustainable solutions. Engages in standard business analysis methodology, outlining problems, opportunities, and solutions, and identifies process-improvement efforts across the organization</li><li>
Builds and delivers design solutions that meet customer needs and expectations. Leads user research efforts to gain understanding of customer and stakeholder pain points, challenges, and needs</li><li>
Provide mentorship and guidance to Senior Business Analyst supporting the same functional area, helping to ensure consistency, quality, and knowledge sharing across the team.</li><li>
Delivers high-quality project analysis documentation (e.g. business requirements, scope matrices, use cases, future state proposals, user acceptance technology [UAT] plans). Actively mitigates risk by owning tasks, resources, and changes. Enables the release management process by anticipating risks and providing strategic recommendations for releases</li><li>
Leads collaborative engagement efforts with a broad range of business partners and stakeholders, including students, faculty, and staff, to productively and comprehensively solve issues. Utilizes leading practices to effectively anticipate, prioritize, analyze, and articulate problems, evaluate and document problem alternatives, manage constraints, and suggest interim and long-term solutions</li><li>
Maintains currency on emerging technologies and approaches, leveraging the latest industry knowledge to drive innovation and continuous improvement for the organization. Seek opportunities for innovation and maximizing system functionality by continually developing skills, knowledge, and abilities</li><li>
Collaborates with team members and management, implementing effective solutions to support the Product Strategy and Design department&rsquo;s vision. Maintains currency with technology, standards, and best practices. Supports process improvement efforts within the team and across the ITS organization</li><li>
Aids the cultivation of an inclusive environment and a culture of trust and transparency, sharing information broadly, openly, and deliberately. Builds and maintains collaborative relationships with diverse groups of peers, team members, and leadership. Actively embodies ITS values and behaviors (e.g., accountability, ethics, best-in-class customer service)</li><li>
Perform other duties as assigned or requested. The university reserves the right to add or change duties at any time</li></ul>
Minimum Qualifications<ul><li>
Bachelor&rsquo;s degree or combined experience/education as substitute for minimum education</li><li>
5 years of relevant professional experience
</li><li>Proven record of delivering end-to-end, user-centered products, considering stakeholder requirements, user research, market analysis, data, customer feedback, and technical constraints or opportunities.</li><li>
Experience leading requirement-gathering interviews or sessions</li><li>
Proven experience utilizing analytics tools to measure results of user-centered products, documenting success, presenting opportunities, and supporting decision-making</li><li>
Experience developing test strategies and plans, using widely accepted test methodologies or frameworks and proven analytical and problem-solving skills</li><li>
Proven ability to facilitate collaboration across a broad audience of stakeholders and drive consensus in alignment with university policies, processes, and procedures</li><li>
Proficiency with Microsoft Office tools and applications</li><li>
Experience operating with Lean and Agile methodologies, and familiarity with computer programming concepts, including software development lifecycles</li><li>
Proven time management and prioritization skills to make efficient, logical decisions in a rapidly-changing environment</li><li>
Excellent written and oral communication skills, with experience presenting technical topics in business-oriented fashion to non-technical audiences</li><li>
Proven experience establishing strong working relationships with a wide range of team members and clients, utilizing clear and effective functional documentation skills</li><li>
Ability to provide strategy and recommendations on design and development methodologies, and leverage lessons learned from past experiences to drive continuous improvement of application and business process solutions</li></ul>
Preferred Qualifications<ul><li>
Bachelor's degree in business administration</li><li>
8 years of relevant professional experience</li><li>
Experience with Workday or other Financial ERP solutions through on-going support or deployment</li><li>
Experience with tools that support business analysis, requirements management, or Agile delivery (e.g., Jira or similar platforms)</li><li>
Experience in IT, business administration, higher education, or related fields.</li></ul>
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC&rsquo;s Unifying Values of integrity, excellence, community, well-being, open communication, and accountability.
The Team &amp; Culture
The ITS vision aligns strategy, business, and services; affirms ITS cultural values; empowers cross-functional teamwork; and promotes innovation, excellence, agility, and efficiency. To achieve this vision, ITS is committed to providing a modern, resilient technology environment that meets the needs of a growing community, delivers strong customer experience, and supports the university&rsquo;s mission.
ITS is focused on creating a workplace where employees can develop their skills, take pride in their work, and grow within the organization.
USC&rsquo;s ITS organization represents a diverse and collaborative team committed to delivering secure and innovative IT services. ITS values accountability, excellence, and a strong commitment to customer experience.
The organization fosters an inclusive environment where employees are supported in doing their best work, contributions are recognized, and individuals have opportunities to grow and develop.
About USC
USC is a leading private research university located in Los Angeles, with a diverse community of students, faculty, and staff across multiple campuses and global locations. As one of the largest private employers in the region, USC offers a dynamic work environment and the opportunity to contribute to meaningful work that supports education, research, and service.
Salary and Benefits
The annual base salary range for this position is $124,202.41 to $142,737.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
To support the well-being of our faculty and staff, USC provides benefits-eligible employees with a broad range of perks to help protect their and their dependents&rsquo; health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC&rsquo;s comprehensive benefits here.
Come join the USC ITS team and work as a trusted partner in shaping an environment of innovation and excellence.
#LI-Remote 
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 5 years</div>

Business Analyst Lead - Workday HCM & Payroll

<div>The Opportunity
The University of Southern California (USC) is currently seeking a Senior Business Analyst (ITS) - Grants to join our Application Services team. The Senior Business Analyst (ITS) - Grants will support enterprise applications and business processes related to grants management, research administration, and associated financial functions.
The Senior Business Analyst (ITS) - Grants will support university operations, services, and processes related to grants management, with a focus on business analysis, solution design, testing, training, issue resolution, and continuous improvement.
In this role, you will focus on developing requirements, conceptualizing designs, and recommending business processes that support core organizational functions for the University in partnership with the Department of Contracts and Grants (DCG), Sponsored Projects Accounting (SPA), and relevant administrative units.
In addition, this role will communicate with a broad range of partners and stakeholders, including faculty and staff; document future-state processes; implement and test solutions; support adoption of new systems and processes through training; and stay current on system capabilities and industry best practices.
Job Accountabilities<ul><li>
Leads planning, design, and conception of university applications&rsquo; functionality. Owns requirements, conceptualizes designs, and influences future-state business processes in support of core organizational functions for the university. Communicates and presents recommended improvements and solutions to business processes and decision-making rationale. Delivers engaging experiences that balance customer needs, business goals, and technical realities by working collaboratively across the organization, with fellow analysts and others (e.g., user experience researchers, product managers, designers, developers)</li><li>
Develops Human Centered Design (HCD) processes and approaches to deliver a broad range of sustainable solutions. Engages in standard business analysis methodology, outlining problems, opportunities, and solutions, and identifies process-improvement efforts across the organization</li><li>
Builds and delivers design solutions that meet customer needs and expectations. Leads user research efforts to gain understanding of customer and stakeholder pain points, challenges, and needs</li><li>
Delivers high-quality project analysis documentation (e.g. business requirements, scope matrices, use cases, future state proposals, user acceptance technology [UAT] plans). Actively mitigates risk by owning tasks, resources, and changes. Enables the release management process by anticipating risks and providing strategic recommendations for releases</li><li>
Leads collaborative engagement efforts with a broad range of business partners and stakeholders, including students, faculty, and staff, to productively and comprehensively solve issues. Utilizes leading practices to effectively anticipate, prioritize, analyze, and articulate problems, evaluate and document problem alternatives, manage constraints, and suggest interim and long-term solutions</li><li>
Maintains currency on emerging technologies and approaches, leveraging the latest industry knowledge to drive innovation and continuous improvement for the organization. Seek opportunities for innovation and maximizing system functionality by continually developing skills, knowledge, and abilities</li><li>
Collaborates with team members and management, implementing effective solutions to support the Product Strategy and Design department&rsquo;s vision. Maintains currency with technology, standards, and best practices. Supports process improvement efforts within the team and across the ITS organization</li><li>
Aids the cultivation of an inclusive environment and a culture of trust and transparency, sharing information broadly, openly, and deliberately. Builds and maintains collaborative relationships with diverse groups of peers, team members, and leadership. Actively embodies ITS values and behaviors (e.g., accountability, ethics, best-in-class customer service)</li><li>
Perform other duties as assigned or requested. The university reserves the right to add or change duties at any time</li></ul>
Minimum Qualifications<ul><li>
Bachelor&rsquo;s degree or combined experience/education as substitute for minimum education</li><li>
5 years of relevant professional experience</li><li>
Proven record of delivering end-to-end, user-centered products, considering stakeholder requirements, user research, market analysis, data, customer feedback, and technical constraints or opportunities.</li><li>
Experience leading requirement-gathering interviews or sessions</li><li>
Proven experience utilizing analytics tools to measure results of user-centered products, documenting success, presenting opportunities, and supporting decision-making</li><li>
Experience developing test strategies and plans, using widely accepted test methodologies or frameworks and proven analytical and problem-solving skills</li><li>
Proven ability to facilitate collaboration across a broad audience of stakeholders and drive consensus in alignment with university policies, processes, and procedures</li><li>
Proficiency with Microsoft Office tools and applications</li><li>
Experience operating with Lean and Agile methodologies, and familiarity with computer programming concepts, including software development lifecycles</li><li>
Proven time management and prioritization skills to make efficient, logical decisions in a rapidly-changing environment</li><li>
Excellent written and oral communication skills, with experience presenting technical topics in business-oriented fashion to non-technical audiences</li><li>
Proven experience establishing strong working relationships with a wide range of team members and clients, utilizing clear and effective functional documentation skills</li><li>
Ability to provide strategy and recommendations on design and development methodologies, and leverage lessons learned from past experiences to drive continuous improvement of application and business process solutions</li></ul>
Preferred Qualifications<ul><li>
Bachelor's degree in business administration</li><li>
8 years of relevant professional experience</li><li>
Experience with Workday or other financial ERP solutions through ongoing support or deployment</li><li>
Experience supporting grants management, research administration, sponsored projects, or related financial business processes</li><li>
Experience with tools that support business analysis, requirements management, or Agile delivery (e.g., Jira or similar platforms)</li><li>
Experience in IT, business administration, higher education, or related fields</li></ul>
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC&rsquo;s Unifying Values of integrity, excellence, community, well-being, open communication, and accountability.
The Team &amp; Culture
The ITS vision aligns strategy, business, and services; affirms ITS cultural values; empowers cross-functional teamwork; and promotes innovation, excellence, agility, and efficiency. To achieve this vision, ITS is committed to providing a modern, resilient technology environment that meets the needs of a growing community, delivers strong customer experience, and supports the university&rsquo;s mission.
ITS is focused on creating a workplace where employees can develop their skills, take pride in their work, and grow within the organization.
USC&rsquo;s ITS organization represents a diverse and collaborative team committed to delivering secure and innovative IT services. ITS values accountability, excellence, and a strong commitment to customer experience.
The organization fosters an inclusive environment where employees are supported in doing their best work, contributions are recognized, and individuals have opportunities to grow and develop.
About USC
USC is a leading private research university located in Los Angeles, with a diverse community of students, faculty, and staff across multiple campuses and global locations. As one of the largest private employers in the region, USC offers a dynamic work environment and the opportunity to contribute to meaningful work that supports education, research, and service.
Salary and Benefits
The annual base salary range for this position is $124,202.41 to $140,000.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
To support the well-being of our faculty and staff, USC provides benefits-eligible employees with a broad range of perks to help protect their and their dependents&rsquo; health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC&rsquo;s comprehensive benefits here.
Come join the USC ITS team and work as a trusted partner in shaping an environment of innovation and excellence. 
MINIMUM QUALIFICATIONS The candidate for the position of Senior Business Analyst (ERP) must meet the following qualifications: &bull; Bachelor&rsquo;s degree in a relevant field such as business administration, computer science, computer information systems, etc., or equivalent combination of education, training, and experience. &bull; Five years of experience in one of the following fields: business administration, information technology, or higher education. &bull; Expertise in ERP solutions that support human resources, recruiting, payroll, and financial business processes. &bull; Demonstrated experience in the support or deployment of financials, awards, and grants (research) in ERP solutions. &bull; Proven ability to facilitate collaboration across a broad audience of stakeholders and drive consensus in alignment with university policies, processes, and procedures. &bull; Ability to provide strategies and recommendations based on design and development methodologies. &bull; Ability to leverage lessons learned from past experiences to drive continuous improvement of application and business process solutions. &bull; Proven record of delivering end-to-end, user-centered products by considering stakeholder requirements, user research, market analysis, data, customer feedback, and technical constraints or opportunities. &bull; Experience leading requirement gathering interviews or sessions. &bull; Proven ability to measure results of user-centered products. &bull; Experience developing test strategies and plans using widely accepted test methodologies or frameworks. &bull; Experience operating with Lean and/or Agile methodologies. &bull; Experience utilizing analytics tools to measure success, present opportunities, and support decision-making. &bull; Experience presenting technical topics in a business-oriented fashion to non-technical audiences. &bull; Proven experience establishing strong working relationships with a wide range of team members and clients. &bull; Proven ability to make efficient, logical decisions in a rapidly changing environment. &bull; Excellent written and verbal communication skills, including demonstrated effective functional documentation skills. &bull; Strong analytical and problem-solving skills. &bull; Excellent time management and prioritization abilities. &bull; Understanding of computer programming concepts such as the software development lifecycle. &bull; Proficiency in Microsoft Office tools and applications.</div>

Senior Business Analyst (ITS) - Grants

8Fleet Inc.

<div><h2 class="jobSectionHeader">About 8Fleet</h2>
8Fleet is hiring! We are a rapidly growing LA-based technology and logistics startup building the operational infrastructure for both autonomous and non-autonomous rideshare fleets. With our anticipated growth, we are searching for driven, passionate team members to join our People team. You will be involved in every aspect of our operations as we rapidly expand across Los Angeles and beyond, playing a pivotal role in keeping our people operations running smoothly as we scale.<h2 class="jobSectionHeader">
About the Role</h2>
We are seeking an LA-based HR Specialist to serve as a key player in our growing organization. This role sits at the center of our People Operations, with a primary focus on managing complex payroll operations and benefits administration for a dynamic, high-volume frontline workforce.
In addition to being our go-to expert for accurate and compliant payroll and benefits processing, you will wear a generalist hat, stepping in to support adhoc HR functions such as onboarding, employee relations, and core compliance. If you are detail-oriented, highly analytical, process-driven, and comfortable in a fast-paced startup environment, you will thrive here.<h2 class="jobSectionHeader">
Key Responsibilities</h2><h3 class="jobSectionHeader">
Payroll and compliance</h3><ul><li>
End-to-End Processing: Oversee and manage the weekly payroll process for a high volume of non-exempt employees in California, validating hours, overtime, differentials, and PTO.</li><li>
Exempt Payroll: Reconcile and approve semi-monthly payroll for exempt employees in partnership with our PEO, managing reimbursement processes as needed.</li><li>
Compliance Expert: Serve as the subject matter expert on California state wage and hour laws, proactively monitoring changes and ensuring deep adherence.</li><li>
Issue Resolution: Partner with operations managers to resolve timekeeping discrepancies and proactively identify/resolve complex payroll data issues.</li><li>
Tax &amp; Deductions: Manage the preparation and submission of payroll tax filings, and oversee employee deductions, complex benefit deductions, and garnishments.</li></ul><h3 class="jobSectionHeader">
Benefits Administration</h3><ul><li>
Program Management: Administer all employee benefit programs (medical, dental, vision, 401(k), life insurance, FSA/HSA), processing accurate enrollments, changes, and terminations.</li><li>
Employee Support: Serve as the primary point of contact for escalated benefits and payroll inquiries, assisting employees with claims and liaising with brokers and carriers.</li><li>
Open Enrollment: Manage annual open enrollment from initial planning and communication to system configuration and deduction audits.</li><li>
Audits &amp; Integrations: Ensure seamless integration between HRIS/Payroll and vendor platforms. Lead internal and external audits (e.g., 401(k), Workers' Comp).</li></ul><h3 class="jobSectionHeader">
Onboarding/Employee Relations/HRIS administration</h3><ul><li>
Onboarding &amp; Offboarding: Facilitate new hire paperwork, conduct HR orientations, and coordinate offboarding procedures (exit interviews, final paperwork).</li><li>
Employee Relations &amp; Support: Provide guidance on HR policies, assist the HR Manager with resolving tier-1 employee relations issues, and support engagement initiatives.</li><li>
HR Administration: Maintain clean data across HRIS, timekeeping, and PEO systems. Process routine HR paperwork (new hires, job changes).</li><li>
Talent Acquisition &amp; Performance: Occasionally assist with background checks, onboarding, and supporting managers with performance documentation.</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
1-2+ years of HR/People Operations experience.</li><li>
Bachelor&rsquo;s Degree in Finance, Accounting, Economics, or Business Administration.</li><li>
Strong attention to detail, analytical skills, and comfort handling highly sensitive employee data.</li><li>
A low-ego, service-oriented mindset with the agility to pivot between high-level payroll strategy and routine HR administrative tasks.</li><li>
Clear, friendly communication skills with the ability to build trust quickly across all levels of the organization.</li></ul><h2 class="jobSectionHeader">
Compensation</h2><ul><li>
Base Salary Range: $65,000 to $75,000 plus equity.</li></ul><h2 class="jobSectionHeader">
Equal Opportunity Employer</h2>
8Fleet is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Disclaimer: This job description may be updated at any time without prior notice.
Compensation Range: $65K - $75K</div>

HR Specialist

One Haus

<div>
 
 About the Company
 
 
 A globally recognized hospitality and entertainment company is launching an ambitious U.S. growth platform beginning in Los Angeles. With hundreds of successful international locations and a strong reputation for operational excellence, guest experience, and innovative consumer concepts, the company is seeking an
 
 HR &amp; People Operations Manager
 
 to help build the people infrastructure that will support rapid expansion across the United States.
 
 
 
 
 
 This is an opportunity to join at the ground floor of a proven global brand entering a high-growth U.S. phase.
 
 
 
 
 
 Position Overview
 
 
 
 
 
 The HR &amp; People Operations Manager will lead day-to-day Human Resources operations for the U.S. business while helping build scalable systems, processes, and infrastructure for future growth.
 
 
 
 
 
 This is a true
 
 player-coach
 
 role requiring both strategic thinking and hands-on execution. The ideal candidate will be equally comfortable managing payroll implementation, recruiting, compliance, onboarding, employee relations, and HR systems while partnering with leadership on long-term workforce planning.
 
 
 The successful candidate will thrive in entrepreneurial environments, understand California employment complexity, and know how to build practical systems that support multi-unit expansion.
 
 
 
 
 
 Key Responsibilities
 
 
 HR Operations + Hands-On Execution
 
 <ul>
 <li>
 Lead all day-to-day U.S. Human Resources functions
 </li>
 <li>
 Directly manage early-stage payroll coordination, onboarding, benefits administration, and employee records
 </li>
 <li>
 Operate independently in a lean environment before a larger HR team is built
 </li>
 <li>
 Support future hiring and development of HR support staff as the company grows
 </li>
 <li>
 Manage employee files, documentation, and HR administration processes
 </li>
 </ul>
 
 California Compliance + Risk Management
 
 <ul>
 <li>
 Ensure compliance with federal, California, and local employment laws
 </li>
 <li>
 Manage wage/hour compliance including overtime, meal/rest break requirements, scheduling, timekeeping, and final pay rules
 </li>
 <li>
 Help reduce risk related to PAGA claims, employee relations exposure, and labor disputes
 </li>
 <li>
 Stay current on California labor developments including AB 1228 and other industry-specific regulations where applicable
 </li>
 <li>
 Maintain compliant handbooks, policies, postings, leave programs, and documentation practices
 </li>
 </ul>
 
 HR Infrastructure + Systems
 
 <ul>
 <li>
 Build the HR technology stack including payroll, HRIS, benefits administration, time tracking, and recruiting systems
 </li>
 <li>
 Create scalable onboarding, training, and employee lifecycle processes
 </li>
 <li>
 Design compensation bands, hourly wage structures, and internal leveling frameworks
 </li>
 <li>
 Develop SOPs and people processes that can support multiple future locations
 </li>
 <li>
 Standardize HR workflows across expanding operations
 </li>
 </ul>
 
 Recruiting + Talent Acquisition
 
 <ul>
 <li>
 Lead recruiting strategy for current operations and future store openings
 </li>
 <li>
 Build pipelines for hourly, management, and leadership-level talent
 </li>
 <li>
 Create hiring workflows, interview processes, and selection standards
 </li>
 <li>
 Partner with operations leadership while owning recruiting systems and execution
 </li>
 <li>
 Improve hiring efficiency, time-to-fill, and candidate experience
 </li>
 </ul>
 
 Data + Financial Ownership
 
 <ul>
 <li>
 Track and improve KPIs including turnover, retention, labor cost %, productivity, attendance, and hiring metrics
 </li>
 <li>
 Use workforce data to support executive decision-making and growth planning
 </li>
 <li>
 Assist with HR budget planning and vendor cost management
 </li>
 <li>
 Support labor cost optimization and scheduling efficiency initiatives
 </li>
 <li>
 Evaluate HR investments with an ROI-focused mindset
 </li>
 </ul>
 
 Multi-Unit Growth + Leadership Support
 
 <ul>
 <li>
 Build people systems that can scale to support 5&ndash;10+ locations over time
 </li>
 <li>
 Partner with ownership and leadership on workforce planning and organizational design
 </li>
 <li>
 Help shape company culture during early U.S. growth stage
 </li>
 <li>
 Support future expansion across California and additional markets
 </li>
 <li>
 Serve as a trusted internal partner on all people-related matters
 </li>
 </ul>
 
 Qualifications
 
 <ul>
 <li>
 5+ years of progressive Human Resources / People Operations experience
 </li>
 <li>
 Strong California labor law knowledge required
 </li>
 <li>
 Experience in hospitality, restaurants, retail, entertainment, or multi-unit consumer businesses strongly preferred
 </li>
 <li>
 Experience in startup, turnaround, or growth-stage environments preferred
 </li>
 <li>
 Experience supporting hourly and salaried employee populations
 </li>
 <li>
 Hands-on payroll, HRIS, benefits, and recruiting experience preferred
 </li>
 <li>
 Strong communication, organization, and conflict-resolution skills
 </li>
 <li>
 Financial acumen related to labor cost management and workforce planning
 </li>
 <li>
 Bilingual Japanese / English a plus, but not required
 </li>
 </ul>
 
 Ideal Candidate Profile
 
 <ul>
 <li>
 Builder mentality with no ego
 </li>
 <li>
 Strategic thinker who enjoys execution
 </li>
 <li>
 Comfortable working independently in a lean environment
 </li>
 <li>
 Strong business acumen, not just HR theory
 </li>
 <li>
 Highly organized and process-oriented
 </li>
 <li>
 Warm, professional, and people-focused leadership style
 </li>
 <li>
 Adaptable and calm under pressure
 </li>
 <li>
 Excited by growth and creating systems from the ground up
 </li>
 </ul>
 
 Why This Role
 
 <ul>
 <li>
 Join an internationally successful brand entering the U.S. market
 </li>
 <li>
 Build the HR function from an early stage
 </li>
 <li>
 High visibility with ownership and executive leadership
 </li>
 <li>
 Significant runway for growth and advancement
 </li>
 <li>
 Blend strategic ownership with day-to-day impact
 </li>
 </ul>
 
 
</div>

Human Resources Manager

City National Bank

<div><div>FRAUD STRATEGY ANALYST 1LOD</div><div> 
WHAT IS THE OPPORTUNITY?</div><div>
The Non-Card Fraud Strategy Analyst participates actively in the Bank's fraud prevention and risk management activities to identify and mitigate both the Bank's and our clients' exposure to potential fraudulent activities. The Analyst works with the Fraud Strategy Lead and is responsible for evaluating client and situational/threat trends by payment type, division, fraud schemes and other relevant metrics. The individual should be able to identify the current or upcoming risk and design an end-to-end control strategy to mitigate against the risk. The Analyst should be able to identify the trend, analyze data and provide information-based recommendation to optimize the control environment. In addition, the lead will use the analytics to identify gaps, risks and issues to better drive fraud mitigation performance.</div><div> 
WHAT WILL YOU DO?</div><div><ul><li>
Planning: Assist in efforts to evaluate current and upcoming threats, identify control environment and opportunity and determine enhancement and work with product, technology, operations to create a roadmap
</li><li>New Product Assessment and Business Enablement: As part of a project team, partner with business and product stakeholder to ensure the products can be securely rolled out
</li><li>Risk Assessment: Working with the Fraud Strategy Lead, execute Fraud Risk Assessment(s) to ensure the vulnerabilities are identified and steps are taken to mitigate the risk
</li><li>Execution: Must have end to end ownership of the identified fraud risk and operational metrics reporting. Use data to identify current, historic and emerging risks within accounts, across channels and within products. Must have extensive domain experience in using data and analytics you help mitigate non-card fraud while creating &ldquo;friction right&rdquo; experiences that enable us to grow.
</li><li>System: Working with Fraud Rules Strategy, be able to evaluate and identify risks in system rule efficiency and effectiveness.
</li>Communication: Concisely communicate the fraud trend recommendation to the stakeholders including leadership across different groups to ensure alignment. 
<li>
</li></ul></div> 
<div>WHAT DO YOU NEED TO SUCCEED? 
</div><div>
Required Qualifications*<ul><li>
Bachelor's Degree or equivalent
</li><li>Minimum 5 years of experience within Fraud prevention and detection for a fintech or bank.
</li><li>Minimum 3 years of hands-on experience working with fraud data, excellent at SQL/Python and Excel and know what to look for and how to direct an analytical team
</li></ul><div></div><div><div>Additional Qualifications</div><ul><li>
Prefer a degree to be in Statistics, Math, Operations Research or other analytical or quantitative discipline.</li><li>
Ownership Mindset: Must have high degree of initiative and passion to improve the fraud security and customer experience.</li><li>
Leadership Traits: Must be able to aid in advocating and driving an initiative to completion through professionalism, confidence and cooperation.</li><li>
Team Building Skills: Must be a collaborative team player.</li><li>
Hands On: Must be able to write your own SQL code, build business cases in excel or create PowerPoint presentations then this is not the right role for you.</li><li>
Business Acumen: Must have strong business acumen such as (i) ability to think strategically, frame for success and execute tactically (ii) understand how to prioritize most important and (iii) deliver results over short, medium and long term.</li><li>
Strong Problem-Solving Skills: Ability to identify the root cause problem and identifying the solution that will create maximum impact</li><li>
Experience with new digital applications like real time payments, apple wallet, virtual cards etc.</li><li>
Experience with quantitative, analytical and business acumen skills: ability to derive patterns and trends, perform risk-reward trade off analysis, create pitch decks to socialize etc.</li></ul></div><div> 
WHAT'S IN IT FOR YOU?</div><div>
Compensation<div>
Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.</div></div><div> 
Benefits and Perks</div><div>
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:<ul><li>
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>
Generous 401(k) company matching contribution</li><li>
Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>
Valued Time Away benefits including vacation, sick and volunteer time</li><li>
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>
Career Mobility support from a dedicated recruitment team</li><li>
Colleague Resource Groups to support networking and community engagement</li></ul><div>
</div><div>Get a more detailed look at our Benefits and Perks.</div></div><div> 
ABOUT US</div><div>
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America&rsquo;s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.</div><div> 
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT</div><div>
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. 
 
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 
 
<ul><li>Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.</li></ul> 
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.</div></div></div>

Fraud Strategy Analyst 1LOD

<div><div>DATA SENIOR ANALYST</div><div></div><div> 
WHAT IS THE OPPORTUNITY?</div><div>
The Senior Data Analyst works within the Insights, Data Engineering &amp; Analytics organization to meet the data pipeline strategies and objectives across the bank. The Senior Data Analyst will guide and lead end-to-end process, standards, and guidelines to ensure accurate and efficient data delivery of tasks and projects.</div><div></div><div> 
WHAT WILL YOU DO?</div><div><ul><li>
Lead data analysis via data discovery, exploration, investigation, and impact assessments. Apply best practices and illustrate understanding via data flows of systems and processes.</li><li>
Conduct and leads data profiling and data preparation by identifying gaps and qualifying data.</li><li>
Validates data by verifying against requirements and success criteria.</li><li>
Confirms understanding of requirements by modeling data with Entity Relationship diagrams and data flow diagrams</li><li>
Leads understanding by researching business processes and documenting inconsistent and incomplete data, value misinterpretations and misclassified data.</li><li>
Lead development/quality measurement, benchmarking and goal setting, performance measurement analysis</li><li>
Identify the appropriate data sources and map the data from source to target</li><li>
Create and manage the catalog and metadata of data related objects</li><li>
Guide integration across data sources and targets</li><li>
Perform one or more of the following:</li><li>
Actively mentor other colleagues by contributing experience and insight to the team</li><li>
Manage large programs &amp; projects of significant complexity and risk.</li><li>
Independently (with minimal oversight) develop and maintain trusted advisor relationships, including at the senior leadership level and with external partners, that include guidance, as appropriate, for optimizing use of analytic capabilities and deliverables, and prioritization based on strategic vision</li></ul></div><div></div><div> 
WHAT DO YOU NEED TO SUCCEED?</div><div>
Required Qualifications*<ul><li>
Bachelor's Degree or equivalent</li><li>
6+ years of relevant experience in data analysis or analytics in the banking industry</li></ul><div>
</div><div><div>
Additional Qualifications</div><ul><li>
Advanced senior professional with wide ranging experience uses professional concepts and to resolve complex issues in creative and effective ways</li><li>
Requires specialized depth and/or breadth of expertise</li></ul></div><div> 
WHAT'S IN IT FOR YOU?</div><div>
Compensation<div>
Starting base salary: $95,000 - $155,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.</div></div><div> 
Benefits and Perks</div><div>
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:<ul><li>
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>
Generous 401(k) company matching contribution</li><li>
Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>
Valued Time Away benefits including vacation, sick and volunteer time</li><li>
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>
Career Mobility support from a dedicated recruitment team</li><li>
Colleague Resource Groups to support networking and community engagement</li></ul><div>
</div><div>
Get a more detailed look at our Benefits and Perks.</div></div><div> 
ABOUT US</div><div>
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America&rsquo;s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.</div><div> 
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT</div><div>
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. 
 
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 
 
<ul><li>Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.</li></ul> 
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.</div></div></div>

Data Senior Analyst

Children's Institute, Inc.

<div>The Lead Data Analyst is the subject matter expert in all Tableau modules, including Desktop, Bridge and Cloud. Manages users, groups, permission and projects in Tableau Cloud. Oversees and assigns the daily work of the Data Analysts.<h1 class="jobSectionHeader">
DUTIES</h1><h2 class="jobSectionHeader">
SUMMARY</h2>
The Lead Data Analyst is the subject matter expert in all Tableau modules, including Desktop, Bridge and Cloud. Manages users, groups, permission and projects in Tableau Cloud. Oversees and assigns the daily work of the Data Analysts.<h2 class="jobSectionHeader">
ESSENTIAL DUTIES</h2>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul><li>Responsible for Tableau administration including license assignment, maintaining groups, security, and other functions as applicable.</li><li>
Utilizes Tableau's features and functionalities to create interactive, dynamic, and visually compelling dashboards and reports.</li><li>
Ensures the visualizations effectively communicate complex data in a clear and intuitive manner.</li><li>
Integrates data from multiple sources and formats into Tableau, ensuring data accuracy, consistency, and reliability.</li><li>
Prepares and cleans datasets for analysis and visualization, resolving any data quality issues and handling missing or incomplete data.</li><li>
Optimizes Tableau dashboards for speed, efficiency, and responsiveness to deliver a seamless user experience.</li><li>
Stays current with the latest data visualization best practices and industry trends and apply this knowledge to improve the design and usability of Tableau dashboards.</li><li>
Conducts training sessions and provides support to team members and stakeholders in understanding Tableau visualizations, self-service reporting, and data interpretation.</li><li>
Understands CII business needs and objectives; builds systems to transform raw data into actionable business insights.</li><li>
Develop strategies for effective data analysis and reporting; supports, configures, implements analytics solutions.</li><li>
Collaborates with various departments to understand their data needs, objectives, and challenges.</li><li>
Perform in-depth analysis of diverse datasets to identify trends, patterns, and correlations that can drive business insights.</li><li>
Translates analytical findings into meaningful and persuasive stories using data visualization techniques.</li><li>
Communicate insights effectively to stakeholders at all levels of the organization.</li><li>
Oversees the daily work and assigns projects to Data Analysts; provides support as applicable.</li><li>
Ensures compliance with data governance policies and maintains data security standards while handling sensitive information.</li><li>
Keep abreast of industry news and trends; apply industry knowledge to interpret data and improve performance.</li></ul><h2 class="jobSectionHeader">
SUPERVISORY RESPONSBILITIES
</h2><ul><li>This role has no supervisory responsibility.</li></ul><h1 class="jobSectionHeader">
QUALIFICATIONS</h1><h2 class="jobSectionHeader">
EDUCATION &amp; EXPERIENCE</h2><ul><li>
Bachelor's degree in Computer Science, Data Science, Statistics, Mathematics, or a related field required.</li><li>
Proven experience as a Data Analyst or Data Science, with a minimum of 5 years of hands-on experience using Tableau to build interactive dashboards and reports.</li></ul><h2 class="jobSectionHeader">
OTHER QUALIFICATIONS</h2><ul><li>
Advanced proficiency in Tableau, including calculated fields, parameters, table calculations, LODs, and data blending.</li><li>
Strong SQL skills for data extraction and manipulation.</li><li>
Familiarity with data visualization best practices and principles.</li><li>
Ability to approach complex business problems with a data-driven and analytical mindset. Comfortable with exploratory data analysis and hypothesis testing.</li><li>
Excellent verbal and written communication skills.</li><li>
Capable of translating technical findings into non-technical language for stakeholders.</li><li>
Collaborative and able to work effectively within cross-functional teams.</li><li>
Meticulous in ensuring data accuracy and visualization quality.</li><li>
Able to handle multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.</li><li>
Ability to work with minimal supervision.</li><li>
Ability to handle confidential information.</li><li>
Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.</li><li>
Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.</li><li>
Sensitivity to service population&rsquo;s cultural and socioeconomic characteristics.</li><li>
Excellent verbal and written communication skills.</li></ul><h2 class="jobSectionHeader">
CERTIFICATES, LICENSES, REGISTRATIONS</h2><ul><li>
Tableau certification preferred</li></ul><h2 class="jobSectionHeader">
COMPUTER SKILLS</h2><ul><li>
Intermediate knowledge in a Windows environment.</li><li>
Intermediate knowledge of database software</li><li>
Intermediate knowledge of Tableau</li></ul><h2 class="jobSectionHeader">
VISION REQUIREMENTS</h2><ul><li>
No special vision requirements.</li></ul><h2 class="jobSectionHeader">
NOISE LEVEL</h2><ul><li>
Quiet conditions</li></ul><h2 class="jobSectionHeader">
REQUIRED TRAINING</h2><ul><li>
New Hire Orientation</li><li>
AB1825: Harassment Prevention</li></ul>
COMPENSATION:
$84,641.00 USD - $103,262.00 USD
In accordance with California law, the expected pay range for this position is included in this posting. The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position.
BENEFITS:<ul><li>
Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year</li><li>
Excellent medical, dental, and vision insurance for eligible employees and qualified dependents</li><li>
403b Retirement Plan with employer contribution for eligible employees</li><li>
Up to $4,500 in tuition reimbursement per calendar year</li><li>
Eligible for the Public Service Loan Forgiveness program</li><li>
Flexible Spending Account (FSA) &amp; Health Savings Account (HSA)</li><li>
Employer paid Life and AD&amp;D Insurance</li><li>
Voluntary Supplemental Insurance</li><li>
Opportunity for growth &amp; advancement</li><li>
Professional development &amp; continued training</li><li>
Team building &amp; bonding through company sponsored events &amp; activities</li></ul>
CONTINGENCIES:<ul><li>
Influenza immunization or declination</li><li>
COVID-19, MMR and Tdap immunizations</li><li>
Education verification</li><li>
Reference check</li><li>
Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services</li><li>
Drug and alcohol screening</li><li>
Tuberculosis screening</li></ul></div>

Lead Data Analyst

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