air freight business development manager

business analyst

business assistant

ceo office associate

business care partner

Extreme Networks

<div><div><div>Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.</div><br>
<div></div>
<div>
Come become part of something big with us! We are a global leader, with hubs in Europe, North America, South America, Asia Pacific, and the Middle East.</div>
</div>
<h3 class="jobSectionHeader"><b>Essential Duties and Responsibilities:</b></h3><div>
<ul><li>Specific near- to mid-term deliverables for the position will include:</li>
<li>Identify and deliver mid-term pipeline and close &lsquo;won&rsquo; business according to targets</li>
<li>Build business plans and marketing activity plans with the regional channel partners to achieve revenue targets</li>
<li>Coordinate contract negotiations between Extreme Networks and partner if needed</li>
<li>Supports partner&rsquo;s sales planning and sales activity</li>
<li>Understand and communicate Extreme service model to ensure clean after sales process and customer/partner satisfaction on long term basis</li>
</ul></div><h3 class="jobSectionHeader"><b>Candidate Requirements:</b></h3><div>
<ul><li>Successful apprenticeship or/and university degree in an economic/business related topic</li>
<li><b>Fluent English and Turkish</b> speaker</li>
<li>5+ years of sales experience in the network infrastructure arena</li>
<li>Demonstrated success, with a track record of consistent sales (performing according to plan and forecast) while developing and maintaining large territories</li>
<li>A strong background and ability in developing new customer acquisition (including cold calling) within a &ldquo;green&rdquo; field territory as well as maintaining longer term accounts</li>
<li>The ability to speak intelligently about OpenStack, SDN, Virtualization, Security, Orchestration, Server/Storage considerations will be a large part of the interaction with customers and partners</li>
<li>Exceptional influencing skills, ability to communicate at all levels and exude a positive attitude and high energy to achieve maximum results</li>
<li>Recognized ability to produce high quality results working independently (high level of self-motivation needed) in a region with limited local support infrastructure. Good organization skills required! Proven time management ability and prioritization skills beneficial</li>
<li>Prior experience in the establishment of a remote sales site in a home office mode is desired</li>
<li>The optimistic entrepreneurial candidate needs to show confidence and enthusiastic identification with his/her opportunity to win partner trust &ndash; having the ability to &ldquo;think purple&rdquo; and &ldquo;sell through&rdquo; the dominance of a market leader in some situations</li>
<li>An experienced background or strong skill set in transmitting advanced technology differentiators into channel partner and customer benefits aligned with their business model and demands - Solution Selling</li>
</ul>
</div><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Sr. Account Executive Istanbul

Cytiva

<div><div><div>Job Description</div></div><div><div><div><div><div><div><div><div><div><p><b>
Bring more to life.</b></p><p></p><p>
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?</p><p></p><p>
At Cytiva, one of Danaher&rsquo;s 15+ operating companies, our work saves lives&mdash;and we&rsquo;re all united by a shared commitment to innovate for tangible impact.</p><p></p><p>
You&rsquo;ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher&rsquo;s system of continuous improvement, you help turn ideas into impact &ndash; innovating at the speed of life.</p><p></p><p>
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.</p><p></p><p>
At Cytiva you will be able to continuously improve yourself and us &ndash; working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.</p><p></p><p>
Learn about the Danaher Business System which makes everything possible.</p><p></p><p>
The <b>Field Service Engineer (f/d/m) </b>is responsible for:</p><ul><li><p>
Conducts service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts.</p></li><li><p>
Diagnoses system failures and determines most cost-effective solution. Escalates complex issues to greater level of technical support or quality reporting system.</p></li><li><p>
Responds to customer support calls within an assigned territory.</p></li></ul><p></p><p>
This position reports to the Zone Service Manager and will be fully remote.</p><p></p><p><b>
What you will do:</b></p><ul><li><p>
Proactive appointment planning for service visits with support from customer care team.</p></li><li><p>
Installation, preventative maintenance and repair of our standard research and process systems as well as customized process systems.</p></li><li><p>
Performance of qualification and requalification of Cytiva equipment in GMP environment.</p></li></ul><p></p><p><b>
Who you are:</b></p><ul><li><p>
Bachelor or Engineer degree in mechanical/electronical engineering, biomedical engineering or mechatronics or adjacent field.</p></li></ul><ul><li><p>
Fluent in Turkish and English language, other European language or arabic skills will be a plus.</p></li><li><p>
High interest for technique and analytical skills, problem solving mindset</p></li></ul><p></p><p><b>
Travel, Motor Vehicle Record &amp; Physical/Environment Requirements:</b></p><ul><li><p>
Willingness for regular travel (Turkey &amp; International) incl. regular overnight stays</p></li><li><p>
Valid driving licence B.</p></li><li><p>
Ability to lift, move or carry equipment up to 25 kg.</p></li></ul><p></p><p><b>
It would be a plus if you also possess previous experience in:</b></p><ul><li><p>
Chromatography techniques.</p></li><li><p>
Bio-reactors.</p></li></ul></div></div></div></div></div></div></div></div></div><p></p><p>
Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.</p><p></p><p>
For more information, visit www.danaher.com.</p></div>

Field Service Engineer - Biotechnology

Pearson

<div><p>Geo Advanced Role specialist for T&uuml;rkiye:
</p><p>The Advanced Specialist, Geo Marketing will lead the development and execution of market-focused initiatives across the PTE and Institutional in T&uuml;rkiye. The role serves as the local marketing lead, translating regional strategies into market-relevant actions that strengthen customer engagement, support business growth, and enhance channel performance.
</p><p>This position requires strong commercial and marketing acumen, the ability to influence cross-functional stakeholders, and a deep understanding of market dynamics. This is a regional role that will work closely with sales, Channel Management and Global marketing teams Marketing to identify opportunities, develop account and market plans, and drive execution of initiatives.
</p><p>The position does not have direct people management responsibility but is expected to provide leadership and coordination across multiple stakeholders and projects within the Turkish market.
</p><p><b>Key Responsibilities
</b></p><ul><li><p>Serve as the primary marketing contact for T&uuml;rkiye across regional and local stakeholders.
</p></li><li><p>Execute local brand and marketing initiatives that strengthen awareness and understanding of Pearson's value proposition.
</p></li><li><p>Ensure consistent execution of brand guidelines across all customer-facing activities and materials.
</p></li><li><p>Lead the localization and adaptation of global and regional marketing collateral for the Turkish market.
</p></li><li><p>Coordinate market-facing communications, thought leadership opportunities, and customer engagement activities.
</p></li><li><p>Support market presence through conferences, industry events, institutional forums, and partner activities.
</p></li><li><p>Support sales and channel teams through the execution of market activation initiatives that generate customer engagement and business opportunities.
</p></li><li><p>Develop and execute segment-specific marketing activities aligned to PTE and Institutional.
</p></li><li><p>Partner with sales teams to prioritize opportunities, support customer journeys, and strengthen conversion efforts.
</p></li><li><p>Support and collaborate with strategic distributors to implement local marketing and customer engagement plans.
</p></li></ul><p><b>Required
</b></p><ul><li><p>Bachelor's degree in Marketing, Business, Economics, or a related field.
</p></li><li><p>4&ndash;7 years of experience in marketing, trade marketing, market development, customer marketing, channel marketing, or a similar commercial role.
</p></li><li><p>Experience working with distributors, institutional customers, or channel partners.
</p></li><li><p>Strong analytical and business planning capabilities.
</p></li><li><p>Demonstrated ability to manage multiple stakeholders and influence across functions.
</p></li><li><p>Strong communication, presentation, and project management skills.
</p></li><li><p>Fluency in Turkish and English.
</p></li></ul><p><b>Preferred
</b></p><ul><li><p>Experience leading market-level initiatives within an international organization.
</p></li><li><p>Experience supporting account planning and business growth strategies.
</p></li><li><p>Knowledge of the Turkish education, assessment, learning, or institutional landscape (if applicable).
</p></li><li><p>Experience working in matrix organizations with regional and global stakeholders.
</p></li></ul><p><b>Who we are:
</b></p><p>At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
</p><p>Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
</p><p>If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
</p><p><b>Job: </b>Marketing
</p><p><b>Job Family: </b>GO_TO_MARKET
</p><p><b>Organization: </b>Corporate Marketing &amp; Communications
</p><p><b>Schedule: </b>FULL_TIME
</p><p><b>Workplace Type: </b>Remote
</p><p><b>Req ID: </b>24582</p></div>

Advanced Specialist, Geo Marketing

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
At Amazon we&rsquo;re on the lookout for the curious, those who think big and accept challenges, willing to come build the future with us.<br>
<br>
Amazon Vendor Services (AVS) is a paid Business-to-Business (B2B) service that aims to help strategic brands partner with Amazon to grow their business.<br>
<br>
As a Brand Specialist, you will gain 360-degree exposure to all areas of e-commerce at Amazon T&uuml;rkiye, owning the relationship with your brand and structuring with them a short and long term strategy oriented at brand&rsquo;s growth and Customer Satisfaction. You will act as consultant driving selection and promotional activities, monitor and work on success metrics on a daily basis, and ensure the brand&rsquo;s experience of the AVS demonstrates our customer obsession.
<br>
<br>
Furthermore, you will be working together with different stakeholders to implement new ideas and processes within Amazon T&uuml;rkiye &amp; Europe, such as (Product) Category Management, Supply Chain management, Finance and Marketing; developing your skills and future career.<br>
<br>
Could you embrace the challenge of being a Brand Specialist at Amazon? Are you looking for a diverse and international environment? Amazon offers you the chance to build up your own network on a European level by participating in community events such as team activities or by joining some of our affinity groups. Being a Brand Specialist is the starting point to accelerating your professional growth within a global leader in e-commerce.
<br>
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Come build the future with us!<br>
<br>
Key job responsibilities<br>
<ul><li>Core Service: Use your knowledge in deep data analytics to identify T&uuml;rkiye industry opportunities and provide recommendations to improve overall business performance through the use of Amazon programs to drive long term benefit.</li><li>Availability &amp; Operational Excellence: Drive EU Supply Chain operational excellence initiatives by reducing costs, defects, lead times, and by managing stock in our fulfilment centre.</li><li>Promotion &amp; Funding: Provide recommendations for the brand&rsquo;s marketing and advertising campaigns to promote new products, increase traffic and improve conversion. Plan, implement and manage promotional activities for Amazon events such as Prime Day where you will help your brands to generate sales. On top of that, you will drive brand weeks with you vendors and work closely with Amazon Advertising to explore further marketing opportunities we have.</li><li>Selection &amp; IDQ: Help grow selection by managing the launch of new products and improving discoverability. You will identify product gaps, onboard the new products and be responsible for the ramp up of these products, as well as improve the customer journey on Amazon (i.e.: performing walk the store session, competitor benchmarking, create enhanced content on detail pages).</li></ul><br>
A day in the life<br>
Interested in what a day in life of a Brand Specialist looks like? Check out the following videos to gain more insight into the role and team:<br>
<br>
1) Brand Specialists at Amazon - Jump Right In: https://www.youtube.com/watch?v=C4wafOkhayA<br>
2) Brand Specialists at Amazon. What do they do? https://www.youtube.com/watch?v=fYaySG_trNY</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor&rsquo;s Degree</li><li>Fluency in English and Turkish</li><li>Professional (non-internship) experience in Marketing, Sales, Buying, Project Management, Supply Chain or Consulting.</li><li>Knowledge in MS Office programs (e.g. Excel, PowerPoint)</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Master's Degree</li><li>Strong business acumen and analytical skills</li><li>Knowledge of a third language</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Brand Specialist, Amazon Vendor Services (AVS)

Sika Corporation

<p></p><div><div><div>Sika is seeking an experienced, commercially minded legal leader to head its legal function in T&uuml;rkiye. Based in Istanbul, the Head Legal T&uuml;rkiye will serve as the principal legal advisor to the local leadership team and as a key point of contact for Regional and Group Legal &amp; Compliance. This newly created role offers broad responsibility across commercial, regulatory, compliance, litigation, corporate governance and employment law matters in a dynamic industrial environment.</div><div>
The position is suited to a pragmatic, hands-on and solution-oriented lawyer who combines strong technical capability with sound judgment and a business-oriented mindset. It offers a broad and visible mandate within a dynamic industrial environment and close collaboration with local, regional and Group stakeholders.<br>
</div><div><div><b>Legal Advisory and Business Support</b></div></div><ul><li>
Lead the legal support for Sika&rsquo;s legal entities in T&uuml;rkiye and ensure high-quality, timely and pragmatic legal advice to the business across all relevant areas of law.</li><li>
Advise management on a broad range of legal matters, including commercial contracts, corporate law, employment law, competition law, regulatory matters, environmental law, restructuring and dispute management.</li><li>
Identify, assess and proactively manage legal and compliance risks associated with business operations, manufacturing activities and strategic initiatives.</li><li>
Act as a trusted legal advisor to the business, providing commercially sound guidance that supports growth while safeguarding Sika&rsquo;s interests.</li><li>
Draft, review and negotiate a broad range of commercial agreements and legal documents, including supply, procurement, distribution, lease, financing and employment-related documentation.</li><li>
Partner closely with Human Resources on employment law matters, employee relations, disciplinary actions, labor disputes and workplace policies.</li><li>
Oversee legal support relating to regulatory certifications, permits, industrial licenses and statutory requirements applicable to manufacturing operations.</li><li>
Coordinate and support trademark, patent and intellectual property protection activities.</li><li>
Ensure appropriate legal reporting and documentation processes for contracts, disputes and other significant legal matters.</li><li>
Escalate material legal and compliance matters in a timely and transparent manner.</li><li>
Collaborate closely with Regional and Group Legal &amp; Compliance functions and ensure alignment with global legal and compliance standards, policies and reporting requirements.</li></ul><div><div><b>
Litigation &amp; Dispute Management</b></div></div><ul><li>
Manage all litigation and dispute matters, including civil, labor, consumer, environmental, criminal and regulatory disputes.</li><li>
Coordinate and supervise litigation strategy, court proceedings, filings and interactions with regulatory authorities and governmental bodies in T&uuml;rkiye.</li><li>
Select, engage and manage external counsel panels and legal service providers in T&uuml;rkiye.</li><li>
Monitor litigation exposure and oversee development of litigation provisions, reporting mechanisms and legal risk assessments.</li><li>
Provide regular updates to management and relevant Regional and Group Legal stakeholders on material disputes and litigation developments.</li><li>
Support dispute resolution strategies, settlement negotiations and pre-litigation risk mitigation initiatives.</li></ul><div><div><b>
Corporate Governance</b></div></div><ul><li>
Ensure implementation and adherence to corporate governance principles, delegations of authority, internal approval frameworks and matrix governance requirements.</li><li>
Support corporate secretarial matters, including governance documentation, statutory filings, powers of attorney and organizational documentation.</li><li>
Ensure compliance with applicable corporate governance requirements and internal policies across Sika&rsquo;s legal entities in T&uuml;rkiye.</li><li>
Support legal aspects of restructuring projects, corporate changes and intercompany governance matters.</li></ul><div><div><b>
Compliance
</b></div></div><ul><li>Lead and support compliance activities across Sika&rsquo;s legal entities in T&uuml;rkiye, including in the following areas:</li><li>
Anti-corruption and anti-bribery compliance</li></ul><ul><li>
Competition/antitrust compliance</li><li>
Data privacy and data protection compliance</li><li>
Trade compliance and regulatory compliance</li><li>
Internal investigations, whistleblower matters and ethics-related matters</li></ul><ul><li>
Support implementation, monitoring and continuous improvement of compliance policies, procedures, internal controls and governance frameworks.</li><li>
Conduct and coordinate legal and compliance training programs, awareness initiatives and guidance sessions for employees and management to strengthen legal and ethical compliance culture.</li><li>
Partner with Regional and Group Legal &amp; Compliance functions on compliance programs, investigations, audits, reporting obligations and implementation of global compliance initiatives.</li><li>
Drive a proactive culture of ethics, integrity and compliance across the organization and support effective identification, escalation and mitigation of legal and compliance risks.</li></ul></div><br>
<div></div>
<p></p><div><div><b>Education &amp; Professional Qualification</b></div><ul><li>
Master&rsquo;s degree in Law and successful completion of the bar examination.</li><li>
Good command of English, both written and spoken.</li></ul><div><b>
Professional Experience</b></div><ul><li>
At least 12 years of post-qualification legal experience, including time spent in a reputable law firm and in senior in-house legal roles, with substantial exposure to legal matters relevant to industrial and manufacturing businesses.</li><li>
Strong knowledge of the Turkish legal and regulatory framework applicable to industrial and manufacturing businesses.</li></ul><div><b>
Leadership &amp; Personal Attributes</b></div><ul><li>
Proven experience advising senior management and building strong relationships across the business, with the ability to influence outcomes in a pragmatic and constructive manner.</li><li>
Experience managing external counsel and working effectively with cross-functional stakeholders across a matrix organization.</li><li>
People leadership experience, including managing small legal teams and direct reports.</li><li>
Experience with compliance programs and internal investigations is preferred.</li><li>
Experience supporting transactions, legal entity integrations or post-merger integration workstreams is an advantage.</li><li>
High integrity, sound judgment and strong ethical standards.</li></ul></div><br>
<div></div>
<p></p><div><div>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.</div></div>
<p></p><div><div>Sika is a globally leading specialty chemicals company active in the development and production of systems and products for bonding, sealing, damping, reinforcing and protection in the construction and industrial sectors. With subsidiaries in 102 countries, more than 400 factories worldwide and over 33,700,000 employees, Sika combines global reach with a strong focus on innovation, quality and sustainability. In 2025, the company generated annual sales of CHF 11.20billion.</div><div>
In T&uuml;rkiye, Sika has been active for more than 30 years and serves customers across the construction and industrial sectors through a well-established local platform. With three production sites, seven regional offices and more than 300 employees, Sika T&uuml;rkiye offers the scale and market proximity of a strong local organization combined with the capabilities and standards of a global group.</div></div></div>

Legal Counsel

SIEGWERK

<div><div>Why Siegwerk?</div><div></div><div><br>
Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. <b>Right now, we are looking for a &quot;Customer Operations Executive&quot;</b> <b>to join us in Istanbul Tuzla plant.</b></div><div></div><div><br>
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant <b>flexibility</b> and <b>support </b>in a company focused on making a <b>positive impact</b> on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div><div><br>
Join us, let&rsquo;s <b>Do it. With Heart.</b> Join us, let&rsquo;s <b>Do it. With Heart.</b></div><div></div><div><b><br>
Our Benefits &ndash; What We Offer You?</b></div><ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate.</li></ul><div></div><div><b><br>
Your Tasks &ndash; What You can expect as Customer Operations Executive?</b></div><ul><li><b>
Intercompany Order Management</b> &ndash; Manage and coordinate intercompany orders across global sites to ensure smooth operations.
</li><li><b>After-Sales Operations for Global Sales</b> &ndash; Handle all aspects of after-sales processes for international sales, meeting service level targets.
</li><li><b>Cross-Department Communication and Coordination</b> &ndash; Facilitate effective communication between SW Turkey departments and global business units.
</li><li><b>End-to-End Process Oversight (Order Tracking to Delivery)</b> &ndash; Monitor and manage the entire workflow from order tracking to delivery and invoicing.
</li><li><b>Supply Chain Collaboration (Production, Logistics, Planning)</b> &ndash; Establish proactive communication with supply chain teams to ensure timely execution.
</li><li><b>Issue Resolution and Invoicing Management</b> &ndash; Address disruptions in the process and manage invoicing activities efficiently.
</li><li><b>Continuous Process Improvement with International Teams</b> &ndash; Work with overseas colleagues to identify and implement process enhancements.</li></ul><div></div><div><b><br>
Your Profile &ndash; What do You bring as Customer Operations Executive?</b></div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>Minimum of 2-3 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Knowledge of intercompany sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>Experience with SAP
</li><li>Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul><div></div><p><b><br>
Are you interested?</b></p><p>
To apply for this position please use Talent@SW.</p></div>

Customer Operations Executive

<div><div><b>Our Benefits &ndash; What We Offer You?</b></div><ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate</li></ul><div></div><div><b><br>
Your Tasks &ndash; What You can expect as Customer Service Specialist?</b></div><ul><li>
Handle inquiries, orders up to invoicing, coordination of deliveries and returns, handle consignment stock orders and
</li><li>charging thereof, invoicing managing receivables including reminders etc.</li><li>
Monitor contract conditions, payment terms and sales figures as well as accruals for bonus</li><li>
Handle credit notes, bonus, statistics, market- and customer analysis</li><li>
Deal with customers for order processing issues</li><li>
Ensure claims management and coordination with technical and sales managers</li><li>
Ensure continuous customer data management / active participation in maintaining customer contacts</li><li>
Provide support to the sales and technology managers handling and coordinating a variety of situations</li><li>
Deal with promptly and efficiently customer correspondence, also in foreign languages incl. reporting</li><li>
Ensure sales measures (e. g. price increase) are aligned</li><li>
Provide price calculations / preparations &ndash; coordination of prices within customer group; prepare and send quotations</li><li>
Manage the returnable containers</li><li>
Prepare sales presentations under direction of sales managers/technology managers</li></ul><div></div><div><b><br>
Your Profile &ndash; What do You bring as </b><b>Customer Service Specialist</b><b>?</b></div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>3-5 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Experience in export sales operations</li><li>
Knowledge of sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>SAP knowledge is a must</li><li>
Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul></div><div></div>

Customer Service Specialist

Explore 42+ Business care partner in Istanbul this July. Find roles across top companies and apply now to boost your career.