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accounting operations specialist - remote Jobs in Irvine

bi specalist - labor acct - decision support - f/t - days Jobs in Irvine

bi specialist - exec mgmt - decision support - f/t - days Jobs in Irvine

business systems analyst, sr Jobs in Irvine

business systems analyst, sr

business/technical support analyst 2 - client services - ft - day Jobs in Irvine

business technical support analyst 2 client services ft day

UC Irvine Health

<div>Overview:
<div><b>
UCI Health</b> is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America&rsquo;s Best Hospitals by U.S. News &amp; World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County&rsquo;s only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.</div><div>
To learn more about UCI Health, visit www.ucihealth.org.</div>
Responsibilities: <b>Position Summary:
</b><p>Incumbent responds to customer service problems or requests for information regarding technology. Answers Help Desk support line and performs first level systems problem determination including but not limited to the operation of personal computers, mainframe, mid-range, peripheral data processing equipment and problem determination on selected software applications. Logs all calls into service desk incident/request tracking system as mandated by the incident Management Process. Analyzes incidents and takes corrective action across functional areas for incident resolution; consults closely with clients and internal staff to prevent incidents and provides assistance as needed, ensuring the highest level of service; assists in maintaining standards and procedures as related to the Help Desk including Service Level and Production Support Agreements; follows established policies, procedures or specific instructions; provides quality support with a high degree of customer satisfaction, technical expertise and timeliness.</p>
Qualifications: <b>Required Qualifications:</b><br>
<ul><li>
Proficient with Active Directory Users and Computers
</li></ul><ul><li>Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
</li></ul><ul><li>Must demonstrate customer service skills appropriate to the job
</li></ul><ul><li>Minimum 6 months of IT Support experience (Service Desk, Help Desk, or Call Center)
</li></ul><ul><li>Knowledge of MS Office Suite, Windows OS, and MAC OS
</li></ul><ul><li>Knowledge of Apple and Android mobile devices
</li></ul><ul><li>Experience with ticket tracking system
</li></ul><ul><li>Experience with remote support tools
</li></ul><ul><li>Excellent written and verbal communication skills in English
</li></ul><ul><li>Demonstrated knowledge of proper telephone usage and etiquette
</li></ul><ul><li>Ability to work variable shifts including nights, weekends and holidays as needed, as well as to travel to off site locations as required
</li></ul><ul><li>Ability to troubleshoot and resolve issues using remote control and screen sharing tools
</li></ul><ul><li>Ability to maintain a work pace appropriate to the workload
</li></ul><ul><li>Ability to establish and maintain effective working relationships across the Health System
</li></ul><ul><li>Ability to document resolutions clearly within a ticket system and knowledgebase
</li></ul><br>
<b>Preferred Qualifications:</b><br>
<ul><li>
Knowledge of University and medical center organizations, policies, procedures and forms</li></ul>
<ul><li>Knowledge of ITSM ticketing system</li></ul>
<ul><li>Knowledge of ITIL best practices</li></ul>
<ul><li>Certifications or College Courses in the Information Technology area</li></ul><br>
<br>
<b>Total Rewards</b>
<p>We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.</p>
<p>
</p><b>Conditions of Employment:</b><p><br>
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:</p><ul><li>
Background Check and Live Scan</li><li>
Employment Misconduct*</li><li>
Legal Right to Work in the United States</li><li>
Vaccination Policies</li><li>
Smoking and Tobacco Policy</li><li>
Drug Free Environment</li></ul><p></p><ul><li><i>Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
</i></li></ul><p>The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.</p><ul><li>
California Child Abuse and Neglect Reporting Act</li><li>
E-Verify</li><li>
Pre-Placement Health Evaluation</li></ul><p>
Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php</p><br>
<b>
Closing Statement:</b><br>
<p>The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.
<br>
<br>
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
<br>
<br>
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m.</p></div>

Business/Technical Support Analyst 2 - Client Services - FT - Day

Tri Pointe Homes

<div>
 <p>
  <strong>
   Tri Pointe Homes is about more than homes, we are about people. We are committed to changing the lives of our customers and employees. Our passion for creating communities does not end with our customers. If this sounds like a career for you, apply to be a part of our great team.
  </strong>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Tri Pointe Homes is looking for an experienced, enthusiastic individual to join our talented group as a Data Warehouse Engineer.
  </strong>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Position Responsibilities:
  </strong>
  <span>
   Design, build and maintain database structure/data warehouse models, transformations, and integrations and efficiently manage the nuances of a cloud database platform. Develop, test, enhance and maintain complex data solutions of lasting value, including dimensional data marts. Maintain/support reliable data integration and retrieval. Employ agile development with modern data warehousing techniques and technologies to deliver lean yet highly flexible and functional solutions. Conduct technical analysis and develop solution options. Document key technical metadata and test scripts. Partner closely with analysts and contractors while helping set and enforce high quality standards, incl. serving as technical SME (Subject Matter Expert) of key technologies and data sources across multiple business domains. Standardize key metrics and dimensions within data structures and business intelligence solutions and simplify complex analysis. Collaborate concurrently on multiple projects to produce quality solutions and demonstrate initiative and effectiveness in problem solving.
  </span>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
  <strong>
   &nbsp;
  </strong>
  <span>
   THIS POSITION REQUIRES A BACHELOR&rsquo;S DEGREE IN COMPUTER SCIENCE, MATH, COMPUTER ENGINEERING PLUS 3 YEARS OF WORK EXPERIENCE IN DATA WAREHOUSE ENGINEER, BUSINESS INTELLIGENCE (BI) DATA ANALYST, DATA ANALYST, OR RELATED OCCUPATION. IN THE ALTERNATIVE, THE EMPLOYER WILL ACCEPT A MASTER&rsquo;S DEGREE IN COMPUTER SCIENCE, MATH, COMPUTER ENGINEERING, PLUS 1 YEAR OF WORK EXPERIENCE IN DATA WAREHOUSE ENGINEER, BUSINESS INTELLIGENCE (BI) DATA ANALYST, DATA ANALYST, OR RELATED OCCUPATION.
  </span>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   <span>
    Special Requirements:
   </span>
  </strong>
  <span>
   REQUIRED EXPERTISE/KNOWLEDGE OF:
  </span>
 </p>
 <ol>
  <li>
   <span>
    Creating and maintaining code around data warehouse development, data integrations, and data modelling.
   </span>
  </li>
  <li>
   <span>
    Advanced SQL knowledge.
   </span>
  </li>
  <li>
   <span>
    Demonstrated data integration and ETL (Extract, Transform, Load) skills.
   </span>
  </li>
  <li>
   <span>
    Advanced skills in SSIS (Sequel Server Integration Services) platform;).
   </span>
  </li>
  <li>
   <span>
    Proficiency in Python coding language for data transformations, data libraries, and data science.
   </span>
  </li>
  <li>
   <span>
    Demonstrated knowledge/abilities in SQL Server DB.
   </span>
  </li>
 </ol>
 <p>
  <span>
   &nbsp;
  </span>
 </p>
 <p>
  <span>
   MUST POSSESS EXPERTISE/KNOWLEDGE SUFFICIENT TO ADEQUATELY PERFORM THE DUTIES OF THE JOB BEING OFFERED. EXPERTISE/KNOWLEDGE MAY BE GAINED THROUGH EMPLOYMENT EXPERIENCE OR EDUCATION. SUCH EXPERTISE/KNOWLEDGE CANNOT BE "QUANTIFIED" BY "TIME&rdquo;.
  </span>
 </p>
 <p>
  <span>
   &nbsp;
  </span>
 </p>
 <p>
  <span>
   Employer will accept any suitable combination of education, training or experience.
  </span>
 </p>
 <p>
  <span>
   &nbsp;
  </span>
 </p>
 <p>
  <strong>
   <span>
    Salary:
   </span>
  </strong>
  <span>
   &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $118,331- $184,000/year
  </span>
 </p>
 <p>
  <strong>
   <span>
    How
   </span>
  </strong>
  <strong>
   <span>
    to apply:
   </span>
  </strong>
  <span>
   &nbsp;&nbsp;&nbsp; Qualified applicants please send resume to: recruitment@tripointehomes.com
   <strong>
    Reference:&nbsp;&nbsp;&nbsp;&nbsp;
   </strong>
  </span>
  <span>
   ARS-26
  </span>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <span>
   &nbsp;
  </span>
 </p>
 <p>
  <strong>
   Want to know what it's like working at Tri Pointe Homes? Click here to see what our employees have to say:
  </strong>
  Great Place to Work Certified Company
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Tri Pointe Homes is committed to building a diverse and talented team to help us achieve our goals. Please note that due to operational constraints, we are unable to consider applicants who require visa sponsorship (e.g., H1B, OPT) for this position. This policy applies uniformly to roles where sponsorship cannot be accommodated to ensure consistency and fairness in our hiring process.
  </strong>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   At Tri Pointe Homes, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves.&nbsp;We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business.&nbsp;We believe our company&rsquo;s strength relies on the diversity of the team and the unique, innovative ideas everyone contributes.
  </strong>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Pursuant to the California Consumer Privacy Act of 2018, if you are a California resident, you have the right to know the categories of personal information that we collect about job applicants, employees and their emergency contacts and beneficiaries, and independent contractors. Please click&nbsp;
   <span>
    here
   </span>
   &nbsp;for a description of our personal information collection practices
  </strong>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   We are an Equal Opportunity Employer, which means we make employment decisions based on merit and qualifications and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws.
  </strong>
 </p>
 <p>
  <strong>
   &nbsp;
  </strong>
 </p>
 <p>
  <strong>
   We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.
  </strong>
 </p>
</div>


*General Template

Innova Software Services Inc.

<p><b>Role: Business Analyst (Bilingual)- English &amp; Korean</b></p><p>Location : Irvine CA</p><p>Roles requiring 10+ years, candidates need proven expertise in leading complex projects across global, multilingual teams. This level emphasizes strategic impact, such as optimizing enterprise systems for multinational clients in IT services firms</p><p><b>Key Responsibilities-</b></p><p>Collaborate with clients and tech teams to identify problems and design solutions.</p><ul><li>Document requirements, create user stories, and support testing (QA/UAT).</li><li>Analyze processes, estimate timelines, and mentor junior analysts.</li></ul><p><b>Required Skills-</b></p><ul><li>Strong analytical, facilitation, and technical writing abilities.</li><li>Proficiency in tools like Excel, process mapping, and agile methodologies.</li></ul><p>Fluency in two languages for stakeholder interactions.</p><p>Pay: $50.00 - $52.00 per hour</p><p>Work Location: In person</p>

Business Analyst (Bilingual)- English & Korean

Fragomen

<p></p><div><p><b>Job Description
</b></p><p></p><p><b>About the Role: </b>Fragomen&rsquo;s Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offering training, development, and long-term growth opportunities. Fragomen&rsquo;s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals.
</p><p></p><p><b>How will you make a difference as a Business Immigration Analyst at Fragomen?
</b></p><ul><li>Learn about the various types of immigration matters and build knowledge of firm, immigration case types and client processes.
</li><li>Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing.
</li><li>With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries.
</li><li>Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor.
</li><li>Compile and summarize large quantities of data within case management systems for reporting to clients, managers and team.
</li><li>Understand and contribute to team and individual productivity goals.
</li><li>Demonstrate flexibility and initiative.
</li><li>Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.).
</li></ul><p></p><p><b>Leverage your valuable skills and experience to make an impact at Fragomen:
</b></p><ul><li>Bachelor&rsquo;s degree, Associate&rsquo;s degree, Paralegal certification OR experience in a customer facing or client service-oriented role
</li><li>A client-service mindset, attention to details and ability to work in a fast-paced environment with competing demands
</li><li>The ability to prioritize, meet deadlines and escalate case issues to supervisor
</li><li>Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines
</li><li>Experience using various computer systems, including MS Word and Excel
</li><li>Desire to contribute to positive work environment, effectively collaborate and promote teamwork
</li></ul><p></p><p><b>Benefits:
</b></p><p>At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes:
</p><ul><li>22 PTO days + Federal holidays
</li><li>Medical, Dental, and Vision plans + FSA &amp; HSA Plans
</li><li>401K plan, with company matching
</li></ul><p></p><p><b>Learn More About Fragomen:
</b></p><p>Please take time to read <i>About Us </i>, explore the <i>Meaningful and Impactful Work </i>we do for our clients, and review the standard <i>Benefits </i>we offer. You can find all the material to the right of this page.
</p><p></p><p><b>Compensation:
</b></p><p></p><p>The salary range for this role reflects a variety of factors considered in compensation decisions, including but not limited to an individual&rsquo;s skills, experience, qualifications, work location, work arrangement, licensure and certifications, and applicable laws. Placement within the range will vary based on these factors, and compensation decisions are made to ensure internal equity and alignment with market data.
</p><p></p><p>A reasonable and good-faith estimate of the current salary range for individuals able to work a hybrid schedule in the office locally is:
</p><p></p>$52,000.00 - $62,000.00
<p></p><p>You may also be eligible to take advantage of our benefits offering, 401K, and paid time off plans.
</p><p></p><p><i>All offers and/or employment contracts are contingent upon the successful completion of the Firm&rsquo;s pre-employment screening process. This process may include verifying the candidate&rsquo;s identity, confirming legal authorization to work in the offered position&rsquo;s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.</i></p></div><p></p>

Business Immigration Analyst (Paralegal)

Hyundai AutoEver America

<div><b>Risk Ops Analyst
</b><br>
<b>Location &ndash; Irvine, CA</b><br>
<br>
<b>Company Overview</b><br>
<b>Hyundai AutoEver America (HAEA)</b>, the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis.<br>
HAEA offers a truly global and collaborative environment. Here, you&rsquo;ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.<br>
At HAEA, we understand that IT is the cornerstone of today&rsquo;s fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai&rsquo;s Global Headquarters and North American operations.<br>
If you&rsquo;re passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that&rsquo;s driving the future of automotive innovation.<br>
<br>
<b>What You Will Be Doing
</b><br>
The Risk Operations Senior Analyst plays a critical role within the Integrated Risk Management team, supporting the CISO organization by operating and continuously improving core technology risk processes. This role is responsible for maintaining the technology control library, policies, and standards, and for executing risk operations including Technology Risk Assessments, Risk Issue Management, and Risk Exception Management.<br>
<br>
The role also owns risk data integrity and reporting, producing dashboards and insights that track remediation progress, risk posture, and control effectiveness across the organization.<br>
<br>
This position requires a blend of risk expertise, operational rigor, stakeholder management, and strong analytical and reporting skills. The key responsibilities of this role are as described below:<br>
<br>
<b>Technology Control Framework &amp; Documentation</b><ul><li>
Maintain and evolve the enterprise technology control library, ensuring alignment with internal policies, standards, and external frameworks (e.g., NIST CSF 2.0, ISO 27001, CIS).</li><li>
Own the lifecycle management of technology risk policies and standards, including updates, reviews, approvals, and communications.</li><li>
Ensure controls, policies, and standards are clearly mapped to regulatory, legal, and business requirements.</li></ul><br>
<b>
Risk Operations Execution</b><ul><li>
Run and continuously improve core Risk Operations processes, including:<ul><li>
Technology Risk Assessments (consistently assessing the inherent risk, control effectiveness within the environment )</li><li>
Risk Issue Management (identification, validation, remediation tracking, closure)</li><li>
Risk Exception Management (intake, assessment, approvals, renewals, expirations)</li></ul></li><li>
Ensure risk processes are executed consistently, on time, and in accordance with defined methodologies.</li><li>
Act as a subject matter expert for risk process guidance to technology, security, and business teams.</li></ul><br>
<b>
Risk Tracking, Reporting &amp; Dashboards</b><ul><li>
Design, build, and maintain risk dashboards and reporting that provide transparency into:<ul><li>
Open risk issues and remediation status</li><li>
Exception volumes, aging, risk aggregation and trends</li><li>
Risk assessment outcomes and key risk indicators (KRIs)</li></ul></li><li>
Translate risk data into meaningful insights for senior leadership, customers and risk committees.</li><li>
Ensure accuracy, completeness, and audit-readiness of risk data across systems.</li></ul><br>
<b>
Stakeholder &amp; Governance Engagement</b><ul><li>
Partner closely with Customers, Senior and Executive Leaders, Legal and other groups, to drive timely remediation and risk ownership.</li><li>
Support internal and external audits, regulatory inquiries, and risk governance forums with clear documentation and reporting.</li></ul><br>
<b>
Process Improvement &amp; Tooling</b><ul><li>
Identify opportunities to streamline and automate risk operations workflows.</li><li>
Support enhancements to GRC and risk tooling, including requirements definition, testing, and adoption.</li><li>
Contribute to the maturation of the Integrated Risk Management operating model.</li></ul><br>
<b>
Basic Qualifications:</b><ul><li><b>
Experience: 6</b>+ years of experience in Technology Risk, Cyber Risk, GRC, or IT Risk Management. Hands-on experience running technology risk assessments, issue management, exception processes and maintaining control libraries, policies, and standards. Familiarity with GRC platforms.</li><li><b>
Education</b>: Bachelor&rsquo;s degree in Cybersecurity, Information Technology, Computer science or a related field.</li><li><b>
Technical Expertise</b>: Strong knowledge of technology control frameworks (e.g., NIST CSF/800-53, ISO 27001, CIS). Proven ability to create risk dashboards and executive-level reporting. Strong analytical, documentation, and process design skills</li><li><b>
Language Skills</b>: Excellent stakeholder management and communication skills. Proficient in English for effective communication and coordination.<b>
</b></li></ul><br>
<b>Preferred Qualifications:</b><ul><li><b>
Experience</b>: Team leadership experience working within a CISO organization or large enterprise technology environment. Implementation or maintenance experience with GRC platforms. 3+yrs experience in a top tier professional services firm, performing technology audit and/or risk management engagements.</li><li><b>
Education and Certifications</b>: Masters degree in Cybersecurity, Information Technology, Computer Science or a related discipline is preferred. Industry-recognized credentials such as CISSP, CISM, CRISC, or ISO 27001 Lead Implementer are highly desirable.
</li><li><b>Language Skills</b>: Bi-lingual in English and Korean language proficiency is preferred to support global coordination and communication.
</li></ul><br>
<b>Team Culture:</b><br>
The team fosters a high-performance, collaborative environment centered around proactive technology risk management and excellent customer service. Members are expected to lead with accountability, communicate effectively across functions, and adapt to dynamic challenges. The culture values technical excellence, continuous improvement, and global coordination, ensuring technology risks are well managed.<br>
<br>
<b>Base Salary Range: $120,000 - $150,000</b><br>
<p>
</p><p>sGTsKOfrr7</p></div>

Risk Ops Analyst III

Columbia Bank

<div><p><b>About the Role:
</b><br>
<br>
Work closely with relationship managers and business partners to keep them apprised and provide primary client relationship, direction and customer service support for corporate and commercial deposit clients. Provide high level of client service for all products and services, to include fielding client requests, via phone, email and other communication channels; subject matter expert for Deposit and Treasury Management products. Act as liaison with internal departments and vendors in helping Treasury Management customers and provide assistance on products and services. Coach and mentor team members. Provide role of team lead and back up for management.
</p><p></p><ul><li>Responsible for acting as Commercial Banking's primary customer contact for the servicing of all clients.
</li><li>Responsible for responding to a variety of complex banking questions and providing guidance with account implementation, funds transfer/stop payment requests and transaction posting problems and error resolution.
</li><li>Responsible for communication with Relationship Managers, provide updates of client matters, make recommendations and ensure that issues needing immediate attention are resolved in a timely manner.
</li><li>Answer incoming calls from Treasury Management customers and internal staff delivering exceptional service that exceeds the caller&rsquo;s expectations. Handle calls with professionalism, demonstrating a sense of ownership, with a goal of one call resolution achieving established service standards.
</li><li>Communicate issues directly to vendors for additional support and problem resolution when necessary. Respond to a wide range of deposit and Treasury Management client questions and resolve issues timely and effectively.
</li><li>Coach and train specialists and act as team lead to achieve a high level of customer standards and retention.
</li><li>Effectively handle escalated customer issues to resolution.
</li><li>Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities &ndash; knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
</li><li>Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
</li><li>Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
</li><li>May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
</li><li>Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
</li><li>Takes personal initiative and is a positive example for others to emulate.
</li><li>Embraces our vision to become &quot;Business Bank of Choice.&quot;
</li>May perform other duties as assigned.<br>
<li>
</li></ul><p></p><p><br>
<b>About You:
</b></p><ul><li>H.S. Diploma/GED (preferred)
</li><li>Bachelor's Degree in Business, Finance or related field (preferred)
</li><li>4-7 years &mdash; banking experience, treasury management product experience, new accounts, lending loan processing or documentation and customer service. (Required)
</li><li>Advanced knowledge of bank payment systems, account operations, banking services and exposure to complex business entities.
</li><li>Extensive knowledge of Commercial banking products and services, operations and procedures and applicable laws and regulations.
</li><li>Possess excellent written and verbal communication skills. Ability to effectively communicate with professionals at all levels of business.
</li><li>Knowledge of general business acumen and practices related to analysis, accounting and financial procedures including market and interest rate impact.
</li><li>Demonstrate strong customer service, interpersonal and organization skills with ability to multi-task, handle complex issues and use good judgement in decision making.
</li>Advanced technical skills including Windows Office Suite, spreadsheets and industry specific software.<br>
<li>
</li></ul><p><br>
Travel Requirements
</p>Occasional<br>
<ul><li>
</li></ul><p></p><p><br>
The pay range for this role is $26.38- $35.00.
</p><p></p><p>The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.
</p><p></p><p><b>Primary Location: </b>Ability to work fully onsite at posted location(s).
</p><p></p>17901 Von Karman Avenue Suite 1200 Irvine CA 92614
<p></p><p><b>Our Benefits:
</b></p><p></p><p>We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.<br>
</p><p></p><p>We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
</p><p></p><p><b>Our Commitment to Diversity:
</b></p><p></p><p>Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com .
</p><p></p><p><b>To Staffing and Recruiting Agencies:
</b></p><p></p><p>Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.</p></div>

Commercial Client Services Representative

Qcells

<div><p><b>Description</b>
</p><h3 class="jobSectionHeader"><b>POSITION DESCRIPTION</b></h3><p>
The Payment Processing Analyst is responsible for validating and execution of different incentive rebate and commission payments. This includes a strict overview of factors like data entry, data integrity, and data completeness. In addition to verifying payment information, the Payment Processing Analyst will ensure strict quality assurance over factors like reporting and automation accuracy. This position requires strong collaboration with Financial Planning teams to ensure strict adherence to Company guidelines and approvals. In addition, this position communicates with internal stakeholders regarding payment status and inquiries while resolving issues as needed. This role includes maintaining organized payment documentation for compliance with audit and regulatory requirements and providing service support related to payment and reporting. This position reports to the Manager of Payment Processing or another senior management personnel that the President of the Company may designate.</p><p>
This position will be based out of our office in Irvine, CA with a potential in-office schedule set at the direct manager&rsquo;s discretion in accordance with the company&rsquo;s policies and procedures.
</p><h3 class="jobSectionHeader"><b>RESPONSIBILITIES</b></h3><ul><li>
Calculate reward &amp; commission earnings on a monthly basis for various incentive programs.
</li><li>Work directly with technology teams to ensure automation calibration.</li><li>
Assist in the quality assurance reviews associated to incentive program reporting</li><li>
Frequent check ins with Financial Planning teams to ensure proper approval flows are followed.</li><li>
 Perform business support, data organizing and coordination skills, and/or tasks based on established procedures.</li><li>
Verify the accuracy of payment information, such as invoice amounts, payment terms, and recipient details.</li><li>
Accurately process the information provided using the posting rules and guidelines set forth by the client.</li><li>
Communicate with internal stakeholders regarding payment status, inquiries, or disputes, aiding and resolving any issues as needed.</li><li>
Verify the accuracy of payment information, such as invoice amounts, payment terms, and recipient details, to ensure compliance.</li><li>
Maintain organized and up-to-date documentation related to payments, including invoices, receipts, and other financial records, ensuring compliance with audit and regulatory requirements.</li><li>
Process enhancement as it relates to automation and develops standardized procedures and practices.</li><li>
Work with a moderate degree of supervision.</li></ul><h3 class="jobSectionHeader"><b>
REQUIRED QUALIFICATIONS</b></h3><ul><li>
Bachelor&rsquo;s degree required with a minimum of 5+ years of professional work experience including 4+ years of work experience in data integrity, data analysis, or a related field.</li><li>
Proficiency in Excel, Tableau, Salesforce, or similar CRM/data management systems
</li><li>Strong written and verbal communication skills with the ability to interact effectively with internal stakeholders
</li><li>High level of accuracy and attention to detail when working with complex data and records.
</li><li>Ability to maintain organized and structured data within CRM systems and databases.
</li><li>Strong time management and multitasking skills in a fast-paced environment.
</li><li>Ability to quickly learn and adapt to internal processes, systems, and office operations.</li></ul><h3 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h3><ul><li>
Familiarity with financial software and systems</li><li>
Understanding of basic-intermediate financial principles
</li><li>Understanding audit and regulatory requirements related to payments and financial records.</li><li>
Advanced knowledge of Microsoft Office Suite, particularly Excel.</li></ul><br>
Hanwha Q CELLS America Inc. (&ldquo;HQCA&rdquo;) is a Qcells company, one of the world&rsquo;s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.<br>
<div><div><div><br>
<b>PHYSICAL, MENTAL &amp; ENVIRONMENTAL DEMANDS:</b><br>
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements <i>normally expected</i> to perform <i>regular</i> job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.</div></div><div><div><div><div><b><br>
Mobility</b></div></div><br>
<div><div><br>
Standing</div><div><br>
20% of time</div></div><br>
<div><div><br>
Sitting</div><div><br>
70% of time</div></div><br>
<div><div><br>
Walking</div><div><br>
10% of time</div></div><br>
<div><div><br>
<b>
Strength</b></div></div><br>
<div><div><br>
Pulling</div><div><br>
up to 10 Pounds</div></div><br>
<div><div><br>
Pushing</div><div><br>
up to 10 Pounds</div></div><br>
<div><div><br>
Carrying</div><div><br>
up to 10 Pounds</div></div><br>
<div><div><br>
Lifting</div><div><br>
up to 10 Pounds</div></div><br>
<div><div><br>
<b>
Dexterity</b> <b>(F = Frequently, O = Occasionally, N = Never)</b></div></div><br>
<div><div><br>
Typing</div><div><br>
F</div></div><br>
<div><div><br>
Handling</div><div><br>
F</div></div><br>
<div><div><br>
Reaching</div><div><br>
F</div></div></div><div><div><div><b><br>
Agility</b> <b>(F = Frequently, O = Occasionally, N = Never)</b></div></div><br>
<div><div><br>
Turning</div><div><br>
F</div></div><br>
<div><div><br>
Twisting</div><div><br>
F</div></div><br>
<div><div><br>
Bending</div><div><br>
O</div></div><br>
<div><div><br>
Crouching</div><div><br>
O</div></div><br>
<div><div><br>
Balancing</div><div><br>
N</div></div><br>
<div><div><br>
Climbing</div><div><br>
N</div></div><br>
<div><div><br>
Crawling</div><div><br>
N</div></div><br>
<div><div><br>
Kneeling</div><div><br>
N</div></div></div></div></div><div></div><p><br>
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job&rsquo;s minimum qualifications.</p>
<ul><li>This target salary range is for CA positions only and should not be interpreted as an offer of compensation.</li></ul>
You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.</div>

Payment Processing Analyst

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