988 crisis call specialist

call center/communications representative Jobs in Seattle

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communications coordinator Jobs in Seattle

communications coordinator

call center communications representative

Carpenters Services Administrative Corporation

<p><b>Overview:</b></p><p>Under minimum supervision, the Communications Representative performs specialized clerical duties which require frequent exercise of independent judgment and a thorough understanding of applicable procedures. This role will serve as a Call Center Representative and will handle participant calls by answering their inquiries and providing benefits information.</p><p>In addition, this role will attend local union meetings, picnics, union Zoom calls, and events to support union members with benefit-related inquiries and give benefit presentations, as needed.</p><p>The Call Center/Communications Representative is a full-time, non-exempt position, with a work schedule of Monday through Friday, 8:00 AM &ndash; 5:00 PM. Schedule may change depending on the department needs. Overtime may be needed periodically.</p><p><b>Position Functions and Responsibilities:</b></p><ul><li>Provide excellent customer service to all CSAC stakeholders.</li><li>Complete data entry tasks (eflows) on a timely basis ensuring quality and quantity are at acceptable levels.</li><li>On occasion, assist other departments with special projects as needed, help open mail, sort, and validate information coming into the department, assist with auditing scanned documents.</li><li>Communicate effectively with participants, staff, local unions, and WSRCC at all times.</li><li>Maintain a friendly demeanor and handle participant inquiries in person, telephonically, and by e-mail.</li><li>Possess and utilize effective communication and de-escalation skills to manage and resolve participant complaints.</li><li>Identify and escalate priority issues and follow up on participants&rsquo; calls where necessary.</li><li>Document all call information according to operating procedures.</li><li>Attend and actively participate in local union meetings, picnics, union Zoom calls, and union-sponsored events by answering their benefit questions or by giving benefit presentations, as needed.</li><li>Develop a sound understanding of Participant&rsquo;s benefits for the various benefit funds (Health &amp; Welfare, Vacation, Annuity, and Pension benefits).</li><li>This role must be able to explain and/or give benefits presentations in English and Spanish.</li><li>Collaborate with the Communications Manager to ensure consistent messaging and support for union initiatives.</li><li>Other duties as assigned.</li></ul><p><b>Required Qualifications and Skills:</b></p><ul><li>Working knowledge in Microsoft applications.</li><li>Knowledge of &ldquo;8x8&rdquo; telephone system is preferred but not mandatory.</li><li>Professional appearance and demeanor.</li><li>Excellent telephone etiquette, &ldquo;people skills,&rdquo; written and verbal communication skills.</li><li>Bilingual in English and Spanish is required.</li><li>Proficiency with 10-key by touch.</li><li>Excellent organizational skills with ability to multitask in diverse work environment with diverse walk-in clients.</li><li>1-2 years related experience. Knowledge of working in a call center or participants service environment is highly preferred.</li><li>Knowledge of participant&rsquo;s service principles and practices.</li><li>Excellent organizational skills and detail oriented.</li><li>Ability to exercise discretion and confidentiality.</li><li>Excellent oral and written communication skills.</li><li>Training in Health &amp; Welfare, Vacation, Annuity, and Pension benefits.</li><li>Strong interpersonal and communication skills, both written and verbal, for union member engagement.</li><li>Ability to work independently and represent the organization at union functions.</li><li>Experience working with union members or in a benefits-related role is highly desirable.</li><li>High School Diploma.</li></ul><p><i><b>NOTE:</b></i></p><p><i>The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. </i><i><b>CSAC is an equal opportunity employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, national origin, age, sexual orientation, marital status, religion, disability, or any other classification protected by law.</b></i></p><p>Job Type: Full-time</p><p>Pay: $24.49 - $27.71 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Commuter assistance</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Customer service: 3 years (Preferred)</li></ul><p>Language:</p><ul><li>Spanish (Required)</li></ul><p>Ability to Commute:</p><ul><li>Seattle, WA 98121 (Preferred)</li></ul><p>Willingness to travel:</p><ul><li>25% (Preferred)</li></ul><p>Work Location: In person</p>

Call Center/Communications Representative

Labcorp

<div><p>LabCorp is seeking a Client Service Representative to join our team!</p><p></p><p><b>
SCHEDULE:
</b></p><p><b>TUESDAY - SATURDAY</b></p><p><b>
9:30AM - 6:00PM PACIFIC STANDARD TIME ZONE</b></p><p></p><p><b>
LOCATION:</b></p><p><b>
HYBRID</b></p><p><b>
Work Location:</b> 550 17th Ave. Suite 300. Seattle, WA 98122</p><p></p><p><b>
Job Duties/Responsibilities</b></p><ul><li>
Act as a liaison between LabCorp, customers, and patients.</li><li>
Maintain understanding of lab operations across departments.</li><li>
Resolve routine requests using internal systems and procedures.</li><li>
Communicate professionally with internal and external customers.</li><li>
Clarify and confirm customer needs to provide solutions.</li><li>
Meet productivity, quality, and service standards.</li><li>
Identify root causes and help prevent recurring issues.</li><li>
Multi-task effectively.</li><li>
Research and resolve complex inquiries using databases.</li><li>
Review test forms for accuracy and correct discrepancies per standard operating procedures.</li><li>
Support initiatives to improve customer satisfaction and performance.</li><li>
Maintain accurate records and CRM data in compliance with HIPAA.</li><li>
Troubleshoot basic technical issues to minimize disruptions.</li><li>
Participate in activities designed to improve customer satisfaction and business performance.</li></ul><p></p><p><b>
Minimum Qualifications</b></p><ul><li>
High school diploma or GED equivalent</li><li>
1 or more years&rsquo; experience in a customer service role</li></ul><p></p><p><b>
Preferred</b></p><ul><li>
Associate degree</li><li>
1 or more years&rsquo; experience with a medical background</li><li>
1 or more years&rsquo; experience working in a contact center/call center environment.</li><li>
1 or more years&rsquo; experience working in the healthcare industry, such as a physician's office or a hospital.</li></ul><p></p><p><b>
Additional Job Standards</b></p><ul><li>
Reliable internet with compatible provider (minimum 50 Mbps download speed).</li><li>
1+ years&rsquo; experience with software (e.g., Microsoft Office, Verint, Salesforce, LIS).</li><li>
HIPAA-compliant, distraction-free workspace.</li><li>
Strong computer skills, including multitasking across systems and typing proficiency.</li><li>
Ability to troubleshoot and resolve basic technical issues independently.</li><li>
Strong verbal/written communication with active listening skills.</li><li>
Courteous with a strong customer service focus.</li><li>
Organized with effective time management in a multitasking environment.</li><li>
Self-motivated and able to learn/apply new processes and systems.</li><li>
Strong critical thinking and problem-solving skills.</li><li>
Takes ownership to ensure issue resolution.</li><li>
Team-oriented with ability to collaborate effectively.</li><li>
Flexible and responsive to changing priorities and workloads.</li><li>
Maintains professionalism in all customer interactions.</li></ul><p></p><p>
This position will work with physician offices, hospital laboratories, patients, and internal customers to ensure that all client needs are addressed accurately and efficiently. Will provide patient test results, technical information such as specimen requirements and test turnaround times, or investigate complex problems and provide resolutions, all while ensuring a world-class customer experience. The ideal candidate will be a superb communicator, passionate about customer service and patient care, proficient with computer navigation and typing, and can thrive in a fast-paced environment. Due to system compatibility and security protocols, certain ISPs may not support required VPN device or device management tools.</p><p></p><p><b>
PAY RANGE $21 - $25</b></p><p>
All job offers will be based on a candidate&rsquo;s skills and prior relevant experience and the terms of the collective bargaining agreement between Dynacare Northwest, Inc. and United Food and Commercial Workers Union, Local 21.</p><p></p><p><b>
Benefits:</b> Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), accrue up to 18 days of Annual Leave per year (includes 8 holidays) and Sick Leave (0.0333) hours of sick leave for each hour of work) capped at 64 hours per year, Tuition Reimbursement and the Employee Stock Purchase Plan.
</p><p></p><p><b><i>If you are looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!</i></b></p><p></p><p><b>
Labcorp is proud to be an Equal Opportunity Employer:</b></p><p>
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.</p><p></p><p><b>
We encourage all to apply</b></p><p>
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.</p></div><p></p>

Client Service Representative - HYBRID

LawnStarter

<p>About LawnStarter<br/></p><p>LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. We connect homeowners with vetted local service professionals (Pros) who handle everything from weekly mowing to pool cleaning. We're profitable, growing 30%+ YoY, and expanding beyond lawn care to become the one-stop shop for all outdoor home services.<br/></p><p>About Pro Experience<br/></p><p>Our marketplace runs on supply. We have 10,000+ active Pros across the country, and their engagement, quality, and retention directly determine whether we can capture demand and grow. Right now, the supply is fragile, roughly 60% of onboarded Pros never complete a first job, and we're losing millions of dollars in annual revenue because we don't have enough Pros in the right places.<br/></p><p>The Pro Experience function exists to close that gap. This is the team that most deeply understands what Pros experience, what they need to succeed, and what makes them stay, and translates that understanding into communications, programs, and internal advocacy that move supply metrics.<br/></p><p>The Role<br/></p><p>You'll own how LawnStarter communicates with Pros, across every touchpoint, across the full lifecycle, with a clear goal: more Pros succeeding on the platform.<br/></p><p>Today, most Pros experience LawnStarter as a job board, work comes in, they do it, they get paid. You'll change that. You're building the communications experience that makes Pros feel like LawnStarter is invested in their success: a platform that helps them grow their business, get better at their craft, and earn more over time. That's the brand you're building, not for homeowners, but for the 10,000+ small business owners who power the marketplace.<br/></p><p>This isn't a traditional CRM role or a brand role. It's supply-side product marketing. You're designing the communications experience that keeps our supply base activated, informed, motivated, and growing. That means owning the strategy for Pro-facing communications across in-product messaging, community, help content, incentive programs, and internal Pro advocacy with execution support from cross-functional partners.<br/></p><p>What makes this role different:<br/></p><p>- The timing is right. We're profitable and growing 30%+ YoY. Bettermode is our community, incentives, and training hub for Pros. And we've built Brain, an internal knowledge system powered by AI that accelerates how we research, build, and ship. The pieces are in place, what's missing is the strategic and hard working owner who connects them into a coherent Pro experience.<br/></p><p>- You're building the infrastructure. There's no documented Pro positioning statement, no messaging playbook to inherit. You'll design the processes, not just run them.<br/></p><p>- Your north star is supply, not engagement. Open rates and community posts are proxies. The real question is: are more Pros completing their first job? Are they active at 30, 60, 90 days? Are high-quality pros churning? Are they succeeding?<br/></p><p>- You'll be the internal voice of the Pro. Product, Ops, and Support will come to you when they need to understand how Pros will react to something. You'll push back when the company is about to do something that will land wrong.<br/></p><p>What You'll Own<br/></p><p>- In-product messaging: Partner with Product to design and maintain the system for Pro-facing in-app communications, communicating platform changes, incentives, and performance data at the right moments in the Pro journey.<br/></p><p>- Community, upskilling &amp; brand voice: Pro community building in Bettermode, which includes engagement strategy, content cadence, and the tone of voice for all Pro-facing communications. Pros are small business owners, not gig workers, the voice should reflect that. Define the vision for Pro Academy (training, upskilling, potential partnerships like Greenius); work with partners on content production and delivery.<br/></p><p>- Pro help content: Strategy for the knowledge base, FAQs, and how-to content that let Pros find answers without contacting support. Work with PMs on help content for feature launches and platform changes. Measure success by deflection, not just views.<br/></p><p>- Internal Pro advocacy: Own the Pro listening system, interviews, call reviews, Bettermode monitoring, support trend analysis, and route insights to product, ops, and support in ways that drive actual decisions.<br/></p><p>- Gamification &amp; incentive programs: Own how challenges, badges, and tier-based incentive programs are communicated to Pros across the full lifecycle, from early activation through long-term retention. Product and Data design the incentive structures; you ensure Pros understand, engage with, and are motivated by them.<br/></p><p>Problems to Solve<br/></p><p>60% of onboarded Pros never complete a first job.<br/></p><p>They sign up, complete onboarding (often same-day), enter the Intro tier, and then disappear. The supply math is stark: of every 30 Pro leads acquired, only 1 becomes a valuable active Pro. This is the single biggest supply lever available, and it's currently unowned.<br/></p><p>Pro communications are fragmented.<br/></p><p>In-product messaging, email sequences, Bettermode posts, and help articles are managed across three different teams with no unified voice or strategy. Pros get inconsistent signals about how the platform works, what they should do next, and what the rules are. That inconsistency erodes trust.<br/></p><p>Pro feedback doesn't flow back to decisions.<br/></p><p>We hear from Pros constantly, through support tickets, community posts, NPS surveys, direct calls. But there's no systematic process for capturing, synthesizing, and routing those insights to decision-makers.<br/></p><p>High-value Pros eventually build their own businesses, and we lose them.<br/></p><p>Our best Pros reach the highest tiers, build strong customer relationships, and develop recurring revenue. At some point, the calculus shifts: they have enough of their own customers that the platform's value proposition needs to be actively reinforced. Right now, no one owns the communications that make the case for why high-performing Pros should stay and grow with us. This is the hardest retention problem in the role, and it starts with understanding what these Pros actually need to hear.<br/></p><p>What Success Looks Like (Year 1)<br/></p><p>- More onboarded Pros complete their first job Significant improvement (5+ percentage points) in 30-day activation rate.<br/></p><p>- Pros sentiment is measurably improving. You&rsquo;ve established the baseline and can show the trend.<br/></p><p>Requirements<br/></p><p>Who You Are<br/></p><p>You've developed genuine expertise on a supply-side or creator-side user segment by listening directly. Not from dashboards, from conversations, call reviews, community participation, and direct contact. You can name something specific you learned that surprised you and used it to change something internally. This is the most important thing you'll bring to this role. This is unlikely to be a good fit if your &quot;user expertise&quot; is primarily quantitative, data matters, but this role requires knowing things that don't show up in a funnel.<br/></p><p>You write for real people, not for corporate approval. Your Pro-facing copy is clear, warm, and direct, not full of platform jargon or hollow encouragement. You know the difference between a message that earns attention and one that gets scrolled past, and you have examples you're proud of. This is unlikely to be a good fit if your writing background is primarily internal documents, executive summaries, or B2B content.<br/></p><p>You connect communications to outcomes. You don't measure success by sends or opens, you ask whether behavior changed. You can trace a message or sequence back to a supply outcome, or explain why you can't yet and what you'd need to measure it. This is unlikely to be a good fit if your analytics stop at engagement metrics.<br/></p><p>You influence without authority. Your impact runs through Product, Ops, and Support, teams you don't control. You're comfortable building the case, presenting the data, and making it easy for partners to say yes. You've changed how a team made a decision by surfacing insights they didn't have. This is unlikely to be a good fit if you need direct control over execution to feel accountable for outcomes.<br/></p><p>You build from scratch. No playbook, no existing systems, no defined lanes. You'll design the processes, not just run them. That's energizing to you, not stressful. This is unlikely to be a good fit if you thrive in mature, well-documented environments with established workflows.<br/></p><p>AI-native. You've used AI tools to scale content creation, synthesize qualitative feedback, or automate communications workflows, and you can show the output. You experiment and iterate, not just prompt. This is unlikely to be a good fit if you treat AI as a novelty or use it only for the occasional first draft.<br/></p><p>This Role Is NOT<br/></p><p>- A CRM execution role. Lifecycle comms are part of the picture, but you're also owning in-product messaging, community, help content, gamification, and internal advocacy. Pure email/SMS management is a fraction of the job.<br/></p><p>- A homeowner marketing role. This is supply-side. You're communicating with Pros, not customers. If your experience is primarily consumer acquisition or B2C retention, you'd be switching contexts significantly.<br/></p><p>- A product management role. You'll partner with Product and influence the Pro App roadmap through data and advocacy, but you don't own it.<br/></p><p>- A people management role. This is a senior IC position. Broad scope and cross-functional influence, but no direct reports.<br/></p><p>Benefits<br/></p><p>- Base salary: $120k-$150k<br/></p><p>- Equity: Stock options, Pro supply is one of the most critical levers in the business, and the person who owns how we communicate with that supply is investing in company value directly<br/></p><p>- Healthcare: Medical, dental, and vision coverage<br/></p><p>- Location: Fully remote (US-based), this role requires deep qualitative work, direct Pro listening, and async cross-functional collaboration; remote works because outputs are measured, not hours<br/></p><p>- PTO: Flexible time off policy<br/></p><p>LawnStarter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We comply with applicable state and local laws governing nondiscrimination in employment.<br/></p>

Senior Product Marketing Manager, Pro Experience

Crisis Connections

<div>Description:
<p><b>
Join the Front Line of Compassion</b></p><p><b>
988 Crisis Call Specialist</b></p><p><b>
Part-Time &amp; Full-Time | Fully Remote (WA, AZ, OH, TX)</b><br>
<b>$26.79/hour | Union-Represented (OPEIU)</b></p><p>
At <b>Crisis Connections</b>, we believe that every person deserves compassionate, accessible support during their most difficult moments. As a <b>988 Crisis Call Specialist</b>, you&rsquo;ll play a vital role in providing life-saving emotional support to individuals experiencing mental health crises-right when they need it most.</p><p>
If you&rsquo;re empathetic, calm under pressure, and motivated by meaningful work, we invite you to join our growing 988 Crisis Services team.</p><p><br>
</p><p><b>Why This Role Matters</b></p><p>
The <b>988 Suicide &amp; Crisis Lifeline</b> is transforming how people access mental health support. In this role, you will be a trusted voice for individuals reaching out via phone, chat or text, offering hope, connection, and practical support during moments of distress.</p><p>
Our approach centers dignity, respect, and non-judgment&mdash;meeting people where they are and helping them move toward safety and stability.</p><p><br>
</p><p><b>What You&rsquo;ll Do</b></p><p>
As a 988 Crisis Call Specialist, you will:</p><ul><li>
Provide empathetic, nonjudgmental crisis intervention via phone, or chat and text</li><li>
Conduct suicide risk and behavioral health assessments and support de-escalation</li><li>
Collaborate with on-shift clinicians to ensure safety when higher-level intervention is needed</li><li>
Develop safety and action plans with individuals in crisis</li><li>
Connect callers to appropriate community resources and crisis response partners</li><li>
Accurately document interactions in the electronic health record</li><li>
Follow established 988 Lifeline protocols and performance standards</li><li>
Contribute to shared team goals for response times, availability, and quality care</li></ul>
Requirements:
<p><b>
What We&rsquo;re Looking For</b><br>
We&rsquo;re seeking candidates who bring both <b>skill and heart</b> to this work.</p><p><b>
Required Qualifications:</b></p><ul><li>
High school diploma or GED plus four (4) years of full-time behavioral health experience, <b>or</b> a combination of education and experience (Bachelor&rsquo;s degree + 1 year BH experience, Associate degree + 2 years BH experience)</li><li>
Strong verbal and written communication skills</li><li>
Ability to multitask across multiple software platforms in a fast-paced environment</li><li>
Ability to remain focused and grounded during emotionally intense conversations</li><li><b>
Agency Affiliated Counselor (AAC) credential required by the end of the probationary period</b>. Applications must be submitted within 30 days of hire. Crisis Connections will reimburse the cost of obtaining the credential.</li></ul><p><b>
Preferred Experience:</b></p><ul><li>
Crisis intervention or suicide prevention experience</li><li>
Behavioral health or contact center experience</li><li>
Knowledge of the King County public mental health system</li></ul><p><b>
Technology &amp; Work Environment</b><br>
This is a <b>fully remote position</b>, with requirements to support confidentiality and service quality:</p><ul><li>
Must reside in <b>Washington, Arizona, Ohio, or Texas</b></li><li>
Reliable high-speed internet (wired connection preferred; no hotspots)</li><li>
Smartphone capable of using Microsoft Multi-Factor Authentication (MFA)</li><li>
Quiet, private workspace suitable for confidential conversations</li><li>
Ability to sit or stand and use a headset for extended periods</li></ul><p>
A brief <b>computer skills assessment</b> is required as part of the hiring process. Accommodations are available upon request.</p><p><b><br>
Scheduling &amp; Pay</b></p><ul><li>
Multiple schedules available (part-time and full-time)</li><li><b>
$26.79 per hour</b></li><li><b>
Union-represented position (OPEIU)</b></li><li>
Paid training and onboarding</li><li>
Full Benefits</li></ul><p><b>
Our Commitment to Inclusion</b><br>
Thriving employees create a thriving mission. Crisis Connections is committed to diversity, equity, and inclusion. We value lived experience and welcome applicants from all backgrounds. <b>BIPOC individuals, people with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply.</b></p><p><b>
Ready to Make a Difference?</b></p><p>
If you&rsquo;re passionate about mental health, believe in compassionate crisis care, and want to be part of a mission-driven, supportive team-we&rsquo;d love to hear from you.</p><p><b>
Apply today and help answer the call when it matters most.</b></p></div>

988 Crisis Call Specialist

Amphenol

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Location:</b></p><b> </b></div></div><div>Seattle, Washington
</div></div><br>
<div><div><div><p><b>Department:</b></p><b> </b></div></div><div>Engineering
</div></div><br>
<div><div><div><p><b>Posted:</b></p><b> </b></div></div><div>4/20/2026
</div></div><br>
<div><div><div><p><b>Location Name:</b></p><b> </b></div></div><div>Seattle
</div></div><br>
</div></div></div><div><div><div><div><div><div><p><b>Wage Max:</b></p><b> </b></div></div><div>165,700.00 Annual
</div></div><br>
<div><div><div><p><b>Wage Min:</b></p><b> </b></div></div><div>100,000.00 Annual
</div></div><br>
<div><div><div><p><b>Position Type:</b></p><b> </b></div></div><div>Full Time<br>
</div></div><br>
<br>
</div></div></div></div></div><p></p><div><div><div><p>Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. Amphenol Corporation is one of the world&rsquo;s largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and automotive.</p>
</div></div></div><div><div><div><p>Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a global leader in designing and manufacturing high-performance interconnect solutions that power the world's most advanced technology. Our broad product portfolio includes high-speed connectors, sockets, power connectors, and cable assemblies that support next-generation data centers, enterprise servers, storage systems, networking equipment, and high-speed computing environments. With a strong global presence in R&amp;D, manufacturing, and sales, ACS is committed to innovation, quality, and customer success.</p>
<p><b>Work Location &amp; Travel Requirements:</b></p>
<p>This role is hybrid for candidates residing in the Bay Area, based out of our Santa Clara office, and remote for candidates located elsewhere in California. All employees will be required to attend scheduled meetings and trainings as needed, and the position also involves frequent travel to visit clients.</p>
<p><b>Summary</b></p>
<p>We are seeking an experienced Connector Development Engineer to join our team and contribute to the design and development of next-generation interconnect products. This role will focus on creating advanced connector and cable solutions&mdash;including signal and power connectors&mdash;that meet the performance, reliability, and cost demands of leading technology customers worldwide. The ideal candidate brings a strong background in connector design and development, hands-on engineering expertise, and the ability to collaborate across global teams and customer partners.</p>
<p><b>Key Responsibilities</b></p>
<ul><li>Lead the planning, design, and execution of connector and interconnect development projects from concept through evaluation and qualification.</li>
<li>Design high-speed connectors, power connectors, and cable assemblies, including card edge, memory, and storage connectors.</li>
<li>Collaborate with global customers and cross-functional teams to define requirements and deliver innovative interconnect solutions.</li>
<li>Apply knowledge of server/storage architectures, industry standards (PCI-SIG, OCP, JEDEC, SFF), and signal integrity principles.</li>
<li>Develop prototypes, oversee testing/qualification, and ensure compliance with industry and customer performance standards.</li>
<li>Conduct cost analysis, provide design trade-offs, and support decisions for product management and manufacturing.</li>
<li>Benchmark competitive products to drive differentiation in performance, cost, and manufacturability.</li>
<li>Provide technical support to Sales and Marketing, including customer training, presentations, and direct engagement.</li>
<li>Partner with Manufacturing to address cost reduction, quality improvement, and customer issue resolution.</li>
<li>Stay current with technology trends and emerging interconnect solutions&mdash;including power interconnect innovations&mdash;to guide future product development.</li>
</ul><p><b>Qualifications</b></p>
<ul><li>Bachelor's degree in mechanical engineering, Electrical Engineering, or a related technical field.</li>
<li>8+ years of experience in connector and/or cable assembly design and development.</li>
<li>Proven experience with card edge, memory, power connectors, and high-speed cable assemblies.</li>
<li>Familiarity with industry standards such as PCIe, DDR, OCP, JEDEC, and SFF.</li>
<li>Strong analytical, problem-solving, and design skills.</li>
<li>Excellent communication and interpersonal skills with the ability to collaborate across global teams.</li>
<li>Proficiency in 3D modeling tools (e.g., Creo) and Product Data Management systems (e.g., Windchill) preferred.</li>
</ul>
</div></div></div><div><div><div><p>Amphenol Corporation is proud of our reputation as an excellent employer. Our focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business.</p>
<p>Amphenol is an &ldquo;Equal Opportunity Employer&rdquo; - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin. For additional company information please visit our website at https://www.amphenol-cs.com/</p></div></div></div></div></div></div></div><div></div>

Senior Connector Development Engineer

Vertiv

<p></p><div><div><div><div><div><div><div><div><div><div><div><p><b>POSITION SUMMARY
</b></p><p>A Cooling CE is responsible for installation, commissioning, scheduled and emergency service on Liebert Air products. The Cooling CE is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Cooling CE is also required to maintain continuous communication with Area/District Offices, and direct manager.<br>
</p><p></p><p><b>RESPONSIBILITIES
</b></p><p><b>ROLE
</b></p><ul><li>Rely on direction to accomplish goals
</li><li>Perform a number of work-related tasks
</li><li>Capable of working under direct supervision or independently based upon training
</li><li>Maintain certifications per Job requirements
</li></ul><p><b>TECHNICAL
</b></p><ul><li>Render on site and phone assistance to customers.
</li><li>Communicate with National Technical Support on equipment issues
</li><li>Perform work related tasks according to company guidelines for scheduled maintenance
</li><li>Implement Field Change Notices according to published guidelines
</li><li>Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips
</li></ul><p><b>SAFETY
</b></p><ul><li>Operate in a safe manner in accordance with published safety guidelines
</li><li>Must wear appropriate PPE as per company guidelines and accordance with job duties
</li><li>Adhere to work hours policy guidelines &ndash; &ldquo;14 hours rule&rdquo;
</li><li>Report all work related accidents or injuries within 24 hours to the appropriate personnel.
</li></ul><p><b>ADMINISTRATION
</b></p><ul><li>Provide accurate and timely reporting according to company guidelines
</li><li>Timecards, expense reports, mileage reports, ticket closure, forms et al.
</li><li>Maintain individual inventory in accordance with company policy
</li><li>Maintain company property according to company policies
</li><li>Vehicle, credit cards, PPE, test equipment, laptop, pager, et al.
</li></ul><p><b>CUSTOMER SATISFACTION
</b></p><ul><li>Provide proper and adequate communication to internal and external customers
</li><li>Provide estimated time of arrival to the customer for where applicable
</li><li>Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment
</li><li>Strive to provide all customers a &ldquo;first time fix&rdquo; for their equipment
</li><li>Maintain customer satisfaction rates according to company guidelines
</li><li>Attend Customer Meetings as required
</li></ul><p><b>PERFORMANCE
</b></p><ul><li>Maximize productivity by combining service opportunities
</li><li>Complete all work in an efficient and timely manner
</li><li>Capable of making technical and commercial decisions under pressure
</li><li>Properly evaluate site and equipment for appropriate billing status
</li><li>Maintain productive utilization rate according to company guidelines
</li><li>Perform inventory cycle counts according to company guidelines
</li><li>Adhere to company dress code and safety regulations
</li><li>Meet or exceed on-site response time requirements for each customer
</li><li>Understand and comply with company startup/escalation processes and procedures
</li><li>Maintain proper and adequate level of internal communications
</li><li>Managers, co-workers, Support Services, electronic communications, et al.
</li><li>Perform several work-related tasks
</li><li>Capable of working under direct supervision or independently based upon training
</li>Maintain certifications per Job requirements<br>
<li>
</li></ul><p></p><p><b>QUALIFICATIONS
</b></p><ul><li>Required experience (one or more of the following)
</li><li>High School Diploma or G.E.D. equivalent
</li><li>HVAC &ndash; Certificate Program degree or equivalent experience in the field.
</li><li>Six years military experience in a related field
</li><li>Equivalent industry experience with EPA refrigerant license
</li><li>Basic electrical knowledge
</li><li>Interpersonal Skills
</li><li>Professional
</li><li>Reliable
</li><li>Team Player
</li><li>Familiarity with electrical / electronic test equipment and fundamentals
</li><li>Must be able to read and interpret electrical line diagrams and blueprints
</li><li>Working knowledge of OHM&rsquo;s law and HVAC theory
</li><li>Technical skills
</li><li>Ability to make basic site evaluation skills to include: environmental temperature, and general operating conditions
</li><li>Elementary fix/repair techniques based on directed supervision
</li><li>Capable of completing tasks and return unit to full operating conditions based upon directed supervision
</li><li>Ability to summarize and report all work related tasks performed
</li><li>Strong skill sets:
</li><li>Communication skills
</li><li>Customer service skills
</li><li>Troubleshooting skills
</li><li>Safety procedures
</li><li>Organizational and planning skills
</li><li>Computer skills
</li>Mechanical aptitude<br>
<li>
</li></ul><p></p><p><b>PHYSICAL &amp; ENVIRONMENTAL DEMANDS
</b></p><ul><li>While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds
</li><li>Extreme cold (below 32*)
</li><li>Extreme heat (above 100*)
</li><li>Noise Level (Medium / High need to shout to be heard)
</li><li>Working around moving machinery (fork-lifts, tractors)
</li><li>Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
</li><li>Work outdoors (no effective protection from weather)
</li><li>Travel is required
</li><li>Flexible schedules (weekends, evenings, and holidays)
</li><li>May have on-call responsibility
</li><li>Valid driver&rsquo;s license
</li>Must be at least 18 years old<br>
<li>
</li></ul><p></p><p>Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.<br>
</p><p></p><p><b>WORKING CONDITIONS:
</b></p><ul><li>Travel is required
</li><li>Flexible schedules (weekends, evenings, and holidays)
</li><li>May have on-call responsibility
</li><li>Valid driver&rsquo;s license
</li><li>Must be at least 18 years old
</li></ul><p><i>The anticipated salary range for this role in the Seattle locality is between $65,000 to $75,000 per year: geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee&rsquo;s role and individual offer details. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay (9 days), and 401k. Additional details about total compensation and benefits will be provided during the hiring process.</i></p></div></div></div></div></div></div></div></div></div></div></div><p></p>

Cooling Customer Engineer-Data Center Thermal Technician

Fred Hutch

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.
 <br/>
 <br/>
 With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world&rsquo;s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world&rsquo;s deadliest diseases and make life beyond cancer a reality.
 <br/>
 <br/>
 At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.
 <br/>
 <br/>
 The Clinical Research Specimen Processing Laboratory (CRSP) Quality Assurance Coordinator ensures feasibility and compliance with relevant clinical research requirements and conducts quality control and assurance activities. This role will interact with the various departments and staff engaged in clinical research, such as investigators, study teams, and laboratory and clinic staff. Additionally, this position will ensure continuity of accurate service through quality control documentation. Role will oversee the data input into the CRSP Laboratory Information Management System (LIMS) and generate metrics upon request.
 <br/>
 <br/>
 At Fred Hutchinson Cancer Center, all employees are expected to demonstrate a commitment to our values of collaboration, compassion, determination, excellence, innovation, integrity, and respect.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Study Compliance: Use high level organizational skills and clinical research experience to review clinical protocol and study manuals for accuracy and feasibility. Extract pertinent details for entry into Fred Hutch CRSP LIMS system. Maintain up to date database information to ensure accurate processing of study samples.
  </li>
  <li>
   Quality Control: Maintain relevant study documents on behalf of CRSP including but not limited to protocols, study/laboratory manuals, amendments, etc. Update internal study documents as changes occur. Perform periodic verification of data entry into LIMS system. Works with Core Director and Clinical Research Team to investigate any study compliance concerns pertaining to CRSP.
  </li>
  <li>
   Collaboration: Advise PIs/Study teams on protocol development to ensure correct specimen workflows and processing procedures. Prepare for and attend all relevant Site Initiation Visits to allow information exchange in optimizing CRSP-relevant portions of clinical protocols/study manuals. Establish and maintain positive working relationships with investigators and study managers, soliciting feedback to establish present and future needs and helping as requested.
  </li>
  <li>
   Operations Oversight: Work with LIMS development team to continue to refine and improve study onboarding and management of specimen submission. Train CRSP and/or study staff on appropriate standard operating procedures related to CRSP.
  </li>
  <li>
   Teamwork: Evaluate data and use direct observations to identify and recommend ways to improve CRSP Team efficiency and clinical research compliance. Provide support for specimen processing and other laboratory activities. Other duties as assigned by the CRSP Director.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  MINIMUM QUALIFICATIONS:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree (preferably in Biology or health sciences) and 1-2 years clinical research experience, OR
  </li>
  <li>
   Associate degree and 3+ years of experience
  </li>
  <li>
   Clinical trial knowledge/experience and demonstrated understanding of required materials such as clinical protocols and laboratory manuals provided by pharmaceutical companies for clinical investigations.
  </li>
  <li>
   Ability to critically review clinical protocols and complex laboratory manuals.
  </li>
  <li>
   Demonstrated performance to provide leadership, training, and problem-solving.
  </li>
  <li>
   Represent CRSP during meetings or other communications with investigators, study team members, and sponsors.
  </li>
  <li>
   Understanding of quality assurance and feasibility as applied to clinical research studies.
  </li>
  <li>
   Familiarity with basic laboratory information management system concepts.
  </li>
  <li>
   Knowledge of basic clinical protocol design and terminology.
  </li>
  <li>
   Knowledge of basic specimen acquisition processing and terminology.
  </li>
  <li>
   Ability to work on multiple tasks and establish priorities.
   <br/>
   <br/>
  </li>
 </ul>
 The annual base salary range for this position is from $80,172 to $114,941, and pay offered will be based on experience and qualifications.
 <br/>
 <br/>
 Although Fred Hutch is not sponsoring most H-1B visas at this time, candidates who already hold an H-1B sponsored by another organization and are currently in the U.S. may be eligible for this position.
 <br/>
 <br/>
 Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), and paid parental leave (up to 4 weeks).
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.
</div>


Quality Assurance Coordinator

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