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clinical coordinator iii - pa

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care coordinator - care management Jobs in New York

care coordinator - care management

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care coordinator

Patient Care Coordinator

Mount Sinai Health System

<div>Description
Job Title: Care Coordinator - Care Management 
Mount Sinai Health Partners (MSHP) is the management services organization developed to enhance the Health System&rsquo;s implementation of population health initiatives, that is, programs of care that enhance the patient experience and health status, improve the health of patient populations and reduce utilization and healthcare costs. Population health initiatives particularly focus on preventive care. MSHP provides the infrastructure to support population health initiatives and includes services such as care coordination, information technology, workflow optimization, physician engagement and quality reporting. The Department of Social Work Services takes a leadership role in MSHP Care Management, which is providing essential short-term and long-term care management services for a large diverse group of individuals who have a variety of insurances that are part of value based contracts. The goal of MSHP Care Management is to provide standardized care management services to meet patients&rsquo; medical and psychosocial needs, increase quality and reduce unnecessary health care costs. 
Responsibilities
The Care Coordinator is an integral member of Mount Sinai Health Partners Care Management and is responsible for coordinating care and providing guidance, support and education to patients. The Care Coordinator closely collaborates with the patient&rsquo;s care team to develop and implement a comprehensive care plan and associated interventions. They interact with patients and family caregivers, as appropriate, to ensure continuity of care, and identification and removal of barriers preventing adherence to care plans. They utilize a variety of behavioral change modalities while coaching patients and family caregivers on how to make lifestyle behavior changes that can positively impact a patient&rsquo;s health. In consultation with the patient&rsquo;s care team, the Care Coordinator provides health education related to symptom management and preventive care and advocates to ensure that patients receive necessary care and services.
Location This position will include a hybrid of on-site work, community-based home visits and accompaniments and remote work. Location for on-site work is to be determined. The position also requires participation in regular individual and group supervisory meetings (both in-person and remote).
Qualifications<ul><li>
Bachelor's degree.</li><li>
Commitment and passion to meeting patients where they are at and engaging in community-based care service models.
</li><li>Healthcare and/or community-based experience working with diverse populations with complex chronic illness and/or behavioral health population preferred.</li><li>
Proficiency in MS Office. Ability to learn hospital documentation and scheduling systems and care coordination applications.</li><li>
Excellent oral and written communication skills, organizational skills, and comfort with advocacy,
</li><li>Ability to foster a supportive environment for patients and work collaboratively as of a team.</li><li>
Bilingual (English/Spanish) preferred.
</li><li>Minimum of one year in current position.</li></ul>
Non-Bargaining Unit, 096 - Social Work - ISM, Icahn School of Medicine
Employer Description
Strength through Unity and Inclusion 

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. 

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. 

About the Mount Sinai Health System: 

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high &quot;Honor Roll&quot; status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. 

Equal Opportunity Employer 

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. 

Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $58661 - $79823.56 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</div>

Care Coordinator - Care Management

Columbia University

<div><ul><li>Job Type: Officer of Administration</li>
<li>Bargaining Unit:</li>
<li>Regular/Temporary: Regular</li>
<li>End Date if Temporary:</li>
<li>Hours Per Week: 35</li>
<li>Standard Work Schedule:</li>
<li>Building:</li>
<li>Salary Range: $135,000 - $145,000</li>
</ul><div>The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.</div> 
<div></div>

Position Summary

The Clinical Care Coordinator &ndash; NP will be responsible for working in the dynamic and innovative academic practice at NYP/Columbia University Medical Center. Rapidly growing department offers collaborative practice opportunities to establish an ambulatory care practice and participate in the development of new clinical services in the Department of Orthopedic Surgery.

Responsibilities
<ul>
<li>Work independently or collaboratively with the Attendings, Fellows, and Resident staff as a well as the nurses, therapists, social worker&rsquo;s and other support personnel who take part in caring for orthopedic patients.</li>
<li>Care coordination for patients needing non-operative treatment</li>
<li>Assist in managing pre-operative care across other practitioners to optimize patients for surgery</li>
<li>Obtain relevant consultations from other services and follow up on the information.</li>
<li>Peer-to-peer consults to obtain surgical pre-authorization for testing or surgeries for all spine surgical patients</li>
<li>Rounds independently and/or with attendings on all orthopedic inpatients.</li>
<li>Chart preparation according to protocol and orders appropriate x-rays for office hours using the Electronic Medical Record.
</li><li>Complies with Meaningful Use Measures.</li>
<li>Evaluates and diagnoses patients</li>
<li>Orders and interprets diagnostic and therapeutic tests relative to patient's age-specific needs.</li>
<li>Administers injections/Prescribes appropriate pharmacological and non-pharmacological treatment modalities.</li>
<li>Monitors effectiveness of prescribed intervention.</li>
<li>Remove/apply dressings, sutures, staples, slings and/or braces</li>
<li>See post-op patients for wound checks and post-op care and notify attending of findings if abnormal</li>
<li>Reviews post-operative discharge instructions with patients including regarding wound care and pain management.</li>
<li>Returns patient phone messages at designated times throughout the day; documents action taken in the Electronic Medical Record (EPIC).</li>
<li>Triage incoming telephone calls; instructs patient and family regarding treatment instruction, then documents action taken in the Electronic Medical Record (EPIC).</li>
<li>Oversees appointment bookings and ensures emergency situations are scheduled appropriately</li>
<li>Sends patient prescription requests to pharmacy and documents action in the Electronic Medical Record (EPIC).</li>
<li>Manage and oversee all spine attending in-basket tasks in EPIC
</li><li>Fill out necessary forms, i.e. disability forms, workman's comp, handicap parking as needed; Assist with patient correspondence as needed, i.e. letters of medical necessity, school notes, insurance inquiries, etc.</li>
<li>Assist patients in meeting health needs by identifying potential or existing problems, exploring available alternatives and providing support to the patient and family members to make an informed decision regarding health care.</li>
<li>Facilitates the patient's transition within and between healthcare settings, e.g. admitting, transferring, discharging and home care including visiting nurse referrals.</li>
<li>Formulate patient care protocols and critical pathways.</li>
<li>Assist with development; participate in design and implementation of clinical research trials.</li>
<li>Participate in accordance with hospital policies.
</li>
</ul>Minimum Qualifications
<ul>
<li>Bachelor's degree or equivalent in education and experience plus five years of experience</li>
<li>New York RN licensure, New York Adult Nurse Practitioner (ANP), or New York Nurse Practitioner (NP) licensure and/or New Jersey Nurse Practitioner (NP) licensure</li>
<li>National Certification &amp; DEA required</li>
</ul>
Preferred Qualifications
<ul>
<li>MS in Nursing preferred; other master's degrees considered.</li>
<li>Clinical doctorate</li>
<li>Prior experience in management of adults with orthopedic diseases in an Orthopedic Hip &amp; Knee practice, physical medicine and rehabilitation practice or pain management practice</li>
<li>CPR/AED certification</li>
<li>Bilingual (Spanish/English)</li>
</ul>
Other Requirements
<ul>
<li>Ability to perform comprehensive history and physical examination</li>
<li>Ability to manage and coordinate a patient caseload</li>
<li>Work within a collaborative agreement/protocol with a physician and health care team</li>
<li>Demonstrate leadership ability to manage patients and interact effectively with peers and physicians</li>
</ul>
Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.</div>

Clinical Care Coordinator/NP

<div><ul><li>Job Type: Officer of Administration</li>
<li>Regular/Temporary: Regular</li>
<li>End Date if Temporary:</li>
<li>Hours Per Week: 40</li>
<li>Standard Work Schedule: Core business hours Monday-Friday, schedules vary</li>
<li>Building: 1111 Westchester Ave</li>
<li>Salary Range: 70,300 - 120,000</li>
</ul><div>The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.</div> 
<div></div>

Position Summary

Reporting directly to the Nurse Manager, the Clinical Coordinator III (Registered Nurse III) assists healthcare providers with patient care, health education/promotion, electronic medical record (EMR) chart management, coordination of patient care, and clinical protocols as needed.

This experienced Clinical Coordinator III (Registered Nurse III) duties will include, but are not limited to, medication/immunization administration, point of care testing (POCT), clinical information abstraction, and patient education that can be in person, via our patient portal, or by phone. The Clinical Coordinator III (Registered Nurse III) will work closely with multiple providers and other clinical and administrative staff to deliver an excellent patient experience that contributes to positive health outcomes for patients and a work culture that represents our values. This nursing position will serve as a key member of the patient care team.

The Clinical Coordinator III (Registered Nurse III) will participate in or lead health initiatives within the department/unit to address health care gaps and promote positive health outcomes for patients. At this senior level, the Clinical Coordinator III (Registered Nurse III) may be asked to travel to site locations to train staff or review processes with staff, providers, and managers.

Responsibilities

Administrative/Operations
<ul>
<li>Assesses and collects data related to patient health status and inputs this medical information into the EMR as instructed by the physician.</li>
<li>Works with the care team to develop the plan and care across the continuum (e.g. inpatient, outpatient, home, skilled nursing facility, schools) which includes assisting with medication management (e.g. medication renewals) inclusive of medical prior authorizations as needed. Administer immunizations and medications.</li>
<li>Executes nursing interventions by collaborating with the care team and following standards of care established by the unit/department.</li>
<li>Assumes responsibility and accountability for effectively managing nursing care of individual patients</li>
<li>Supports on-going clinical functions of the service to provide compassionate patient-centered care.</li>
<li>Handles telephone, My Chart and in-person triage (for symptom management) as well as patient education.</li>
<li>Assists with the management of urgent and emergent patient situations.</li>
<li>Coordinates multidisciplinary health care services and arranges diagnostic tests (i.e. lab, x-ray) as ordered by physicians and performs diagnostic testing, therapeutic, and interventional procedures as needed.</li>
<li>Reviews and acts on test results (lab, x-ray).</li>
<li>Reviews and manages communications from internal and external &ldquo;customers&rdquo; inclusive of in basket messages, updating immunizations, updating health maintenance items.</li>
<li>Ensures infection control compliance within the practice.</li>
<li>Addresses appropriate measures to provide patient and family satisfaction.</li>
<li>May float to other clinics on as needed for operations need.</li>
<li>May establish standard clinical supply storage in collaboration with other clinical staff and audit that standards are being maintained. Establish standard protocols for medication/immunization inventory management and storage</li>
<li>Other duties as assigned and appropriate to scope, education, and/or training.</li>
</ul>
Specialty Specific Duties
<ul>
<li>Participates in Non-stress test protocols.</li>
<li>Assists in improving and maintaining the existing laboratory and pathology tracking system.</li>
<li>Monitor use and ordering of equipment, surgical instruments and supplies.</li>
<li>Weekly maintenance of equipment and medications/supplies for emergency carts.</li>
<li>Tracks and monitors risk management incidents, medication errors and other patient safety issues.</li>
<li>Assist physicians with patient treatments and procedures and department specific therapies.</li>
</ul>
People
<ul>
<li>Participates in recruitment of clinical staff</li>
<li>Precepts clinical staff (medical assistants, licensed practical nurses, and RNs and perform competency testing for new and established clinical staff.</li>
<li>Serves as a mentor and resource to others</li>
</ul>
Compliance/Other
<ul>
<li>Serves on relevant committees, task forces, and workgroup within the department</li>
<li>Maintains patient privacy and confidentiality according to HIPAA requirements at all times.</li>
<li>Keep current on all organizational and practice policies (e.g., infection control, HIPAA), goals, initiatives, and required trainings</li>
<li>Ensures that University and Department policies and procedures are followed.</li>
<li>Successfully complete all required university, hospital, and department trainings.</li>
<li>Other duties as assigned within professional scope of practice/training/education.</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor of Science degree in Nursing or equivalent of education, training, and experience.</li>
<li>A minimum of 4 years of related experience. Clinical rotation experience associated with BSN degree programs will be applied toward related experience requirements.</li>
<li>An equivalent combination of education and experience may be considered.</li>
<li>Current and unrestricted New York State RN license.</li>
<li>Basic Life Support certified.</li>
<li>Ability to work indoors in an environmentally-controlled environment with a degree of dust, noise, odors, etc., without undue discomfort.</li>
<li>Ability to perform sedentary work that primarily involves sitting or standing for long periods of time.</li>
<li>Travel between clinical sites may be required depending on need.</li>
<li>Duties performed routinely require exposure to blood, bodily fluid, and tissue. Incumbent in expected to perform and/or/assist in emergency care and/or first aid as needed.</li>
<li>Ability to work collaboratively with a culturally diverse staff and patient/family population demonstrating tact, respect, and sensitivity.</li>
<li>Must have excellent communication skills and the ability to communicate effectively with a diverse audience of peers, management and other stakeholders. Must have highly developed interpersonal skills and ability to deescalate stressful situations.</li>
<li>Must be an engaged and positive team member demonstrating collaboration, inclusion, reliability, punctuality, and adaptability to new and changing situations including helping peers adapt to new situations.</li>
<li>Strong proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, Email systems, etc.</li>
<li>Must be a motivated individual with a positive mindset and exceptional work ethic.</li>
<li>Must successfully complete systems training requirements.</li>
<li>It is expected that NST certification will be obtained within six (6) months of hire date.</li>
</ul>
Preferred Qualifications
<ul>
<li>Physician practice experience preferred.</li>
<li>2 years outpatient OB/GYN clinical experience.</li>
<li>2 years of related supervisory experience.</li>
<li>Advanced Life Support certified.</li>
</ul>
Competencies
Patient Facing Competencies
Minimum Proficiency Level
Accountability &amp; Self-Management
Level 3 - Intermediate
Adaptability to Change &amp; Learning Agility
Level 3 - Intermediate
Communication
Level 3 - Intermediate
Customer Service &amp; Patient Centered
Level 3 - Intermediate
Emotional Intelligence
Level 3 - Intermediate
Problem Solving &amp; Decision Making
Level 3 - Intermediate
Productivity &amp; Time Management
Level 3 - Intermediate
Teamwork &amp; Collaboration
Level 3 - Intermediate
Quality, Patient &amp; Workplace Safety
Level 3 - Intermediate
Leadership Competencies
Minimum Proficiency Level
Business Acumen &amp; Vision Driver
Level 1 - Introductory
Performance Management
Level 2 - Basic
Innovation &amp; Organizational Development
Level 1 - Introductory
Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.</div>

Clinical Care Coordinator III (RN) - OBGYN

<div>Description
The Clinical Assistant provides clinical and administrative support to physicians and surgeons. This individual coordinates patient care by serving as a liaison between physicians, patients, families, internal/external healthcare providers, homecare providers and insurance companies. Mentors and trains less experience staff members.
Responsibilities
1. Serves as a liaison between physicians, patients, families, healthcare providers, nursing homes, homecare providers, patient employers and insurance companies to ensure quality patient care for patients seen in the campus and offsite satellite offices.
2. Coordinates the daily activities of the physician team staff to ensure an effective and efficient daily operations flow.
3. Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room, assisting patients as needed with walking, transferring, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc. Assists physicians with various procedures, takes vital signs, relays instructions to patients and or families; answers calls and provides pertinent information.
4. Fulfills clerical responsibilities as assigned which may include: sending and receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc. Completing forms and requisitions as needed, managing charts to ensure information is completed and filed appropriately. These responsibilities may be carried out using the electronic medical record (EMR) system, database or manually as necessary.
5. Enters orders into the electronic medical record (EMR) system or prepares prescription refill requests on behalf of the physician for the review and approval by the ordering physician.
6. May perform medical scribe functions as directed by the supervising physician, depending on the needs of the department.
7. Inventories, orders or re-stocks medical supplies as applicable.
8. Provides set-up of examination room and instruments in accordance with proper sterilization techniques established by hospital and infection control policies.
9. Maintains logging system as required for refrigeration of medications, point of care testing, sterilization process, crash cart or others as needed. Checks expiration dates on all medications and medical supplies disposing appropriately as per institution policy.
10. Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infections body fluids, chemical disinfectants, radiation and other hazardous substances.
11. May perform appointment scheduling or the booking of surgeries/procedures, or works in conjunction with Surgical Coordinator verifying times with patients; preparing charts, pre-admissions and consent forms.
12. May be required to perform proficient phlebotomy duties.
13. May check and verify and update insurance information utilizing internal or web sources. May perform and verify pre-certification for procedures as necessary
14. Provides training and mentoring to Level I MA staff.
15. May assist in establishing Medical Assistant I and II schedules and work flow to meet the needs of the practice and applicable to patient volumes.
16. Performs other duties as assigned.
Qualifications<ul>
<li>High School Diploma/GED</li><li>
Completion of a certificate Medical Assistant program from an accredited school;</li><li>
Completion of a Medical Scribe training program (if the Scribe role is required by the department)</li><li>
3+ years of experience as a Medical Assistant</li><li>
BCLS certification &ndash; Required Issuing Authority: AHA</li></ul> 
Employer Description
Strength through Unity and Inclusion 

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. 

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. 

About the Mount Sinai Health System: 

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high &quot;Honor Roll&quot; status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. 

Equal Opportunity Employer 

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. 

Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $26.8018 - $36.6767 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</div>

Clinical Assistant-Virtual Care Coordinator-Commercialization

<div>Description
As an integral part of a team, the Virtual Care Coordinator is responsible for supporting virtual patient care activities and promoting patient focused care within the Mount Sinai Health System. This role is responsible for performing various remote monitoring duties involving, but not limited to, patient monitoring for safety and clinical needs, providing support and assistance with hospital-based telemedicine services, and monitoring of hospital environmental status. The Virtual Care Coordinator will collaborate on implementing planned telehealth and remote patient monitoring programs, collaborate with leadership to coordinate training, and participate in development and execution of telehealth best practices. Role includes administrative tasks and requires clear communication and collaboration with clinical team, patients, Digital Technology Partners, engineering, telehealth platform vendors as well as other associated managerial duties. Shares accountability for clinical quality and safety outcomes.
Responsibilities
1. Performs quality assurance and peer reviews, evaluates telehealth and virtual patient observation program in collaboration with leadership, and makes recommendations for improvement. 
2. Responsible for meeting with senior leadership on regular cadence (minimum monthly) to discuss Virtual Hospital Program quality metrics, provide feedback and solutions on program workflow expansion. 
3. Leads case reviews with hospital partners, implements solutions and monitors outcomes. 
4. Triages and assigns cases for virtual monitoring/observation. 
5. Collaborates with hospital clinical nurses and nursing leadership in real time to ensure that patients placed on unit assigned safety observation meet criteria. 
6. Identifies patients on unit assigned safety observation who may be transitioned to virtual monitoring/observation. Maintains records of all patients transitioned to virtual monitoring/observation. 
7. Manages and maintains operational database including relevant telehealth and remote monitoring program performance, response times, and quality metrics. 
8. Identifies concerning trends and participates in the development and implementation of corrective action plans. 
9. Provides training on telehealth and remote monitoring workflows, platform application, and documentation requirements to new staff. 
10. Serves as a liaison between physicians, clinical staff, Digital Technology Partners, and vendors on all telehealth and remote monitoring application platform software or workflow issues 
11. Provides continuous observation and surveillance of assigned patients to observe for changes in clinical status or behavior, ensure safety, and prevention of falls and injury as directed by the patient&rsquo;s registered nurse. 
12. Sets priorities, problem solves and uses proper judgment in difficult situations.
13. Performs clinical early warning sign monitoring such as but not limited to vital signs, central line days, and foley catheter days. 
14. Documents patient&rsquo;s behavior and redirection interventions, and escalation to patient&rsquo;s clinical team for immediate response to high-risk patient behavior/clinical needs. 
15. Monitors Epic telehealth consult orders, scheduled consults, and scheduled follow up telehealth visits. 
16. Greets patient, family, and visitors, and introduces self and role. 
17. Promptly answers calls from clinical teams. 
18. Ensures that patient&rsquo;s privacy is protected by adhering to MSHS information security policies and procedures and HIPAA guidelines. 
19. Maintains accurate records of interventions and safety events. 
20. Sets priorities, problem solves and uses proper judgment in difficult situations. 
21. Submits utilization and assignment report every shift to supervisor and site nursing leadership. 
22. Maintains attendance/punctuality records in accordance to department procedure and/or policy. 
23. Maintains a safe, clean and functional environment, including removing trash and bringing physical plant and equipment problems to the attention to the managers. 
24. Other assigned duties/responsibilities.
Qualifications
Minimum three years of direct patient care experience including advanced knowledge or experience with the following, five years preferred: 
<div>
<div>Experience creating policies that impact Telehealth.</div><div>
Experience with Quality, Outcomes and Data Collection.</div><div>
Proven ability to analyze key legislative, regulatory and organizational policies that impact the use of telehealth.</div><div>
Proven ability to identify data elements to collect to support quality improvement/quality assurance.</div><div>
Experience drafting organizational protocols and workflows to support telehealth.</div><div>
Proven ability to identify strategies for measuring and communicating program successes and lessons learned.</div><div>
Experience identifying patient behaviors that place patient at safety risk.</div><div>
Experience with telehealth or remote monitoring technology, to include electronic medical records.</div><div>
Past success with identifying benefits and barriers to implementing telehealth.</div><div>
Experience communicating telehealth concepts to organizational members as well as to health care consumers.</div></div> 
<ul>
<li>Bachelor&rsquo;s degree in health-related field, required</li><li>
Master&rsquo;s degree in health related field, preferred</li><li>
Telehealth Coordinator Certification, preferred.</li><li>
BCLS, Preferred</li></ul>
Employer Description
Strength through Unity and Inclusion 

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. 

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. 

About the Mount Sinai Health System: 

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high &quot;Honor Roll&quot; status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. 

Equal Opportunity Employer 

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. 

Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $66482.07 - $72467.2 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</div>

Virtual Care Coordinator-Mt Sinai 42nd St Clinical Command Center- F- N- EOW

<div>Description
The Patient Coordinator II is a senior level individual, responsible for initiating and establishing first direct contact with patients. Confirms and updates patient demographics and verifies insurance as necessary to ensure that patients have appropriate insurance for physician they are seeing. Takes a lead role among the Patient Coordinators, mentors and trains less experienced staff and assists in the oversight of the front desk and office activity in the absence of the Supervisor.
Responsibilities<ul><li>
Greet patients either in person or via telephone, and update their insurance/demographics in the practice management system.</li><li>
Trains and mentors less experienced Patient Coordinator and administrative staff and discusses issues of concern with Supervisor.</li><li>
Assure that physician accepts insurance that patients present with. If not already done prior to visit, verify insurance prior to patients arrival or at minimum at time of arrival before visit.</li><li>
Communicate with appropriate staff regarding patients arrival, and ensure that patients medical record is available for physician.</li><li>
Process/update HIPAA-related paperwork and other institutional forms as necessary.</li><li>
Collect or retrieve referrals or insurance authorizations as required.</li><li>
Review status of waiting room on a routine basis and ensure that patients are kept advised of wait times.</li><li>
Ensures that patient has paid co-pay or collects co-pay under direction of billing staff, providing patient with receipt following established cash-control processes.</li><li>
May schedule patient for follow-up appointment as needed. Provide patient with guidelines for requesting medical records, if necessary.</li><li>
May perform duty as liaison between Patient Coordinator Staff and Administrative Assistants in addressing patient concerns.</li><li>
Participates in customer service initiatives, patient satisfaction survey, ACD and appointment reporting.</li><li>
Follow all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.</li><li>
May participate and offer input into Performance Appraisal process with the Supervisor.</li><li>
Performs other related duties.</li></ul>
Qualifications<ul>
<li>High School graduate/GED.</li><li>
3 years secretarial/directly related experience in a medical practice environment.</li></ul>
Non-Bargaining Unit, IBN - Pediatrics General Pediatrics - ISM, Icahn School of Medicine
Employer Description
Strength through Unity and Inclusion 

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. 

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. 

About the Mount Sinai Health System: 

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high &quot;Honor Roll&quot; status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. 

Equal Opportunity Employer 

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. 

Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $17.2905 - $34.0856 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</div>

Patient Coordinator II-Pediatrics

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