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Emory Healthcare

<div>Overview:

Be inspired. Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:<ul><li>
Comprehensive health benefits that start day 1</li><li>
Student Loan Repayment Assistance &amp; Reimbursement Programs</li><li>
Family-focused benefits
</li><li>Wellness incentives</li><li>
Ongoing mentorship, development, and leadership programs
</li><li>And more</li></ul>
Description:
<div>
We are seeking a capable Assistant Manager, Nursing, who has acquired broad experience in caring for patients and has developed a sound understanding about the care of a particular patient population.</div> 
<div></div><ul><li>
The Assistant Nurse Manager plays a key leadership role in the Leadership Team, overseeing daily clinical and operational functions to ensure seamless patient care across the continuum.
</li><li>This role demands a dynamic leader capable of managing both clinical excellence and operational performance, all while ensuring that patient care remains the top priority.
</li><li>You will lead staff, drive clinical practice development, and manage patient care delivery, while being accountable for team performance, quality, safety, compliance, financials, throughput, workflow, and scheduling.
</li><li>Reporting to the Nurse Manager, you will develop, implement, and evaluate systems that promote high-quality, cost-effective, and safe care.</li></ul><div> 
</div><div>Key Responsibilities:
</div><ul><li>Leadership &amp; Team Development: 1. Foster a culture of collaboration, excellence, and mutual respect within inter-professional care teams. 2. Develop, manage, and evaluate team performance, ensuring alignment with organizational goals. 3. Provide education, coaching, and guidance to staff, ensuring adherence to clinical standards. 4. Support staff onboarding, competency assessment, and continuous professional development.
</li><li>Clinical &amp; Operational Management: 1. Oversee clinical and operational workflows, ensuring patient integration and service efficiency. 2. Lead quality and safety initiatives specific to your area, aligning with organizational objectives. 3. Implement and monitor financial and productivity goals within your area of responsibility.
</li><li>Performance &amp; Compliance: 1. Manage performance, providing feedback and addressing issues related to patient care and professional conduct. 2. Ensure compliance with regulatory standards, accreditation requirements, and organizational policies. 3. Lead continuous quality improvement efforts through data analysis and problem-solving.
</li><li>Strategic &amp; Operational Oversight: 1. Plan, prioritize, and execute operations efficiently, anticipating resource needs and achieving results within budget in partnership with the triad leadership team. 2. Address operational challenges and apply problem-solving skills to resolve issues with the triad leadership team. 3. Advocate for the optimal allocation of resources to support patient care.
</li><li>Workplace Culture &amp; Staff Well-Being: 1. Foster an inclusive and diverse work environment that values individual differences and promotes staff well-being. 2. Create and support a healthy work environment that encourages professional growth and high staff morale.
</li><li>Professional Practice Oversight: 1. Actively monitor nursing practice to ensure adherence to established standards, policies, and procedures. 2. Provide ongoing education and training to nurses, ensuring up-to-date clinical skills and regulatory knowledge. 3. Advocate for patient safety and optimal care by addressing concerns regarding staffing, resources, and care delivery.</li></ul><div> 
</div><div>Minimum Required Qualifications:
</div><ul><li>Education: Bachelor's degree in nursing (BSN) required
</li><li>Experience: A minimum of (3) years of professional nursing practice experience in acute and/or ambulatory care nursing practice setting with 1 year of lead, supervisory, management, and/or leadership experience in nursing and/or health system position/role.
</li><li>Licensure: 1. Acute / Ambulatory Setting: A valid, unencumbered Registered Nursing License approved by the Georgia Board of Nursing. 2. Virtual Care Setting: If managing remote clinical care team members, active compact/multistate license (eNLC) within 60 days of hire.
</li><li>Certifications: 1. BLS required 2. ACLS may be required for certain departments, post hire 3. Additional certifications may be required based on department and specialty
</li><li>Skills: 1. Proven leadership skills in a clinical setting, with experience in nursing practice oversight and team management. 2. In-depth knowledge of quality assurance, performance management, and regulatory compliance. 3. Ability to create a positive, inclusive workplace and foster professional development. 4. Strong problem-solving and decision-making skills, with the ability to resolve technical and operational challenges. 5. Excellent communication and interpersonal skills, with the ability to work collaboratively with other healthcare professionals.</li></ul><div> 
</div><div>Preferred Qualifications:
</div><ul><li>Education: Master's of Science in Nursing (MSN) or related field preferred.
</li><li>Experience: A minimum of (3) years of professional nursing practice experience in acute and/or ambulatory care nursing practice setting with 2 years of lead, supervisory, management, and/or leadership experience in nursing and/or health systems position/role in a complex academic health system preferred.</li></ul><div> 
</div><div>JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet&reg; designated ambulatory practice. We are made up of 11 hospitals-7 Magnet&reg; designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.</div>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.</div><div></div><div> 
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare&rsquo;s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.</div></div>

Assistant Nurse Manager / Outpatient Cardiology

The Home Depot

Position Purpose: At The Home Depot, we help doers get more done. In order to do this, we need the best leaders in retail. Our Enterprise Leadership Development team helps develop confident, competent, orange-blooded leaders who can effectively take care of their associates. We have a strong team of instructional designers who are focused on the goal of developing our leaders, and we&rsquo;re looking to add to the team. That&rsquo;s where you come in! This Sr Instructional Designer will help design, develop, and implement cutting-edge, experiential leadership development programs that build enterprise leadership capabilities throughout the leadership lifecycle. You will be part of a dynamic, collaborative team that creates learning to build knowledge and, more importantly, change the way our leaders think. When you join The Home Depot, you join a team that takes care of our people. The Sr. Instructional Designer will take care of our associates and ensure they are equipped with what they need to effectively do their jobs and achieve business results. Interested? Here&rsquo;s what we&rsquo;re looking for: You are passionate about development and have advanced experience with applying instructional design and adult learning principles to create instructional courses, assessments, job aids, and other learning deliverables. You have a track record of finding innovative approaches to develop people, creating learning solutions that use new approaches, and sharing industry trends with others. You have experience working on multiple complex projects simultaneously and creating deliverables for all phases of the course creation lifecycle, including analysis, design, and development. You have experience with Agile Learning Development or the Successive Approximation Model (SAM). You are self-driven, collaborative, resourceful, and excellent at project management. You have experience coaching and mentoring other Instructional Designers to develop talent and improve the quality of learning solutions. You are comfortable taking risks, prioritizing work based on business needs, communicating new ideas to a variety of audiences, being a trusted consultant and partner, and propelling current thinking about development to the next level. You have excellent communication skills and you&rsquo;re comfortable communicating through technology (WebEx, Microsoft Teams, etc.). Is this you? If so, we want to talk to you! Key Responsibilities: 40% Create learning objectives, design documents, storyboards, and other learning design deliverables. Develop learning solutions using project-based templates. Test and debug deliverables for quality assurance. Ensure leaning solutions align with desired outcomes. 20% Coach and mentor Associate Instructional Designers and Instructional Designers, including assisting with onboarding new Instructional Designers and lead and facilitate Instructional Designer development on current and emerging learning methods 10% -Partner with Learning Strategy Senior Managers on confirming needs analysis and instructional strategy 10% Project manage individual and team deliverables and proactively communicate milestones 10% Proactively communicate task and project status to client group and management 10% Assist in the interviewing, selection, and onboarding of contractors and associates Direct Manager/Direct Reports: This position reports to Manager of Learning. This position has 0 direct reports. Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Master's degree in Instructional Design, Instructional Technology, HR Development, Organizational Development, I/O Psychology, or related field preferred (or equivalent Home Depot experience) Experience in education or learning field, or similar work experience Experience with Agile Learning Development or the Successive Approximation Model (SAM) Experience creating training deliverables for retail organizations Experience conducting learning needs analysis and developing curriculum maps Advanced knowledge of eLearning development tools and software (i.e., Articulate Storyline/Rise, PowerPoint, etc.) Advanced ability to communicate professionally, provide proper context, and tailor messages to a variety of audiences Ability to work independently (e.g., project revisions, solving issues as they arise) Ability to be detail-oriented in the development and QA of project work for themselves and others Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 4 Competencies: Advanced knowledge of instructional design and adult learning theories Proficiency with software including Microsoft Office and standard eLearning development tools Proficient knowledge of project management principles and MS Project Excellent written communication skills Excellent interpersonal skills

Sr Instructional Designer - Enterprise Leadership

Walgreens

<div><ul><li>Models and delivers a distinctive and delightful customer experience.</li>
<li>Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li>
<li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.</li>
</ul>Customer Experience
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
</ul>Operations
<ul><li>Provides customers with courteous, friendly, fast, and efficient service.</li>
<li>Recommends items for sale to customer and recommends trade-up and/or companion items.</li>
<li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li>
<li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li>
<li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li>
<li>Has working knowledge of store systems and store equipment.</li>
<li>Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li>
<li>Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li>
<li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul>Training &amp; Personal Development
<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li>
<li>Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li> 
</ul> 
 
Basic Qualifications
 
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li> 
</ul> 
 
Preferred Qualifications
 
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
 
 
An Equal Opportunity Employer, including disability/veterans.
 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
 
Salary Range: $16 - $18 / Hourly</div>
 <div><h2 class="jobSectionHeader">Benefits</h2>
<ul><li><h3 class="jobSectionHeader">Health, dental and vision*</h3></li>
<li><h3 class="jobSectionHeader">Prescription coverage</h3></li>
<li><h3 class="jobSectionHeader">Retirement Savings Plan (401(k))</h3></li>
<li><h3 class="jobSectionHeader">Employee discount</h3></li>
<li><h3 class="jobSectionHeader">Work &amp; life resources</h3></li>
<li><h3 class="jobSectionHeader">Career development programs</h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Pharmacy Customer Service Associate

Rimkus

<div>Join Rimkus and unlock your potential with endless opportunities for growth, learning, and making a difference!
Rimkus (www.rimkus.com) is a worldwide leader in Engineering and Technical Consulting. Rimkus experts specialize in building envelope, engineering, forensic consulting, dispute resolution, construction management services, and solutions built for the environment.
NOW IS THE TIME to join this growing and stable company! We offer our full-time employees a competitive salary, bonus opportunities and a full benefits package that includes medical, dental, vision, life, disability, employer-matching 401(k), and opportunities for advancement!
Overview
Supports the business group and/or specific operating department by performing clerical and administrative duties for office personnel. Prepares letters, emails, and spreadsheets. Maintains job files and business records, coordinates meetings and assists with special projects. Reviews other confidential client communications. Process and distribute incoming mail, greet visitors, answer phones, and route calls to office personnel. Provides specialized administrative support to the District Manager or department head. Works under general supervision in the performance of assigned tasks.
Essential Job Functions
Matter Specific Administration<ul><li>
Prepares general correspondence and emails.</li><li>
Receives incoming matter assignments, addresses all elements of matter sheet, and inputs assignment into company systems with accuracy.
</li><li>Ensures timely review of invoices and submits to clients via email or client portal.</li><li>
Maintains matter-related and general office files per company directives (hard copies, electronic, archived, vendor files) and other files related to the company&rsquo;s business.</li><li>
Depending on office size, may oversee evidence storage, evidence records, and process legal subpoenas.</li></ul>
General Office Administration<ul><li>
Schedules and organizes activities such as meetings, and other activities for all members of the department or business group.</li><li>
Processes matters and check requests, and third-party invoices.</li><li>
Serves as a primary point of contact by answering and directing incoming calls to appropriate office personnel and assisting clients by responding to inquiries in a professional and timely manner.</li><li>
Works effectively with administrative staff and the broader office team to support office operations and ensure coordination of day-to-day activities.</li><li>
Works collaboratively with administrative team in other offices to provide back-up support, as needed.</li></ul><ul><li>
Maintains the functionality and professional appearance of the office by overseeing common areas and managing inventory of office supplies, snacks, and related items.</li><li>
May assist the District Manager and Business Development Manager with client collections.</li><li>
Adheres to directives as outlined in the Administrative Systems and Procedures Manual.</li><li>
Attends and participates in monthly region administrative conference calls.</li><li>
Performs other duties as assigned.</li></ul>
At Rimkus, we value a diverse and inclusive workplace where all employees feel valued and respected. We are committed to creating a work environment that supports and celebrates the unique perspectives and experiences of all employees. If you share our commitment to diversity and inclusivity and are excited about joining a welcoming and supportive team, we encourage you to apply for our open positions.
Rimkus is an Equal Employment Opportunity (EEO) Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or protected veteran status.
THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AND DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT OR A GUARANTEE OF CONTINUED EMPLOYMENT.
Rimkus works with a limited number of approved recruiting partners. All agency submissions must be made through our designated submission process. Unsolicited resumes will not be recognized. 
Requirements 
Required Education and Certifications<ul><li>
High school diploma with some college.</li><li>
Associate degree or higher desired.</li><li>
Minimum of 3 years&rsquo; experience in an administrative capacity.</li><li>
Experience in legal, construction, insurance industries a plus.</li></ul>
Required Skills and Abilities<ul><li>
Must possess strong interpersonal and client service skills, with a demonstrated ability to communicate with professional tact and diplomacy and provide responsive, professional support in a fast-paced office environment.</li></ul><ul><li>
Must be able to handle sensitive and confidential information.</li><li>
Must be able to understand departmental operations and procedures.</li><li>
Must be able to interact and communicate with individuals at all levels of the organization.</li><li>
Must have working knowledge of a variety of computer software applications including word processing, spreadsheets, email, and presentation software (MSWord, Excel, Outlook, PowerPoint, and Teams), and other technical software and database (SharePoint, etc.) programs.</li><li>
Must possess good business writing, editing, and proofreading skills; work requires continual attention to detail, establishing priorities, and meeting deadlines.</li><li>
Must have the ability to read, analyze, and understand information and ideas presented in writing.</li><li>
Must be able to respond written or verbally to job-specific and general inquiries from management, peers, subordinates, clients, and external vendors.</li><li>
Must be able to produce and disseminate correspondence (i.e. emails, letters, etc.) as requested.
</li></ul>Physical Demands, Overtime, Language and Writing Skills, and Travel Requirements
Physical Demands - Work is performed primarily in an office setting. Employee is frequently required to stand, walk, sit, climb, bend, balance, stoop, kneel, crouch, talk, and hear. Employee may lift and/or move up to 25 pounds. Clear vision and depth perception are also necessary.
Overtime - This position is salaried with a non-exempt FLSA status. Regular working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, with one hour for lunch. There will be periods where overtime will be required, which the employee will need to comply with in order to meet the demands of the position.
Language and Writing Skills - Must have ability to read, analyze, and understand information and ideas presented in writing. Able to respond written or verbally to job-specific and general inquiries from management, peers, subordinates, clients, and external vendors. Must be able to produce and disseminate correspondence (i.e. emails, letters, etc.) as requested.
Travel Requirements &ndash; Not expected for this position. 
Benefits 
<ul><li>
Health Care Plan (Medical, Dental &amp; Vision)</li><li>
Retirement Plan (401k, IRA)</li><li>
Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li><li>
Paid Time Off (Vacation, Sick &amp; Public Holidays)</li><li>
Family Leave (Maternity, Paternity)</li><li>
Short Term &amp; Long Term Disability</li><li>
Training &amp; Development</li></ul></div>

Administrative Assistant - Atlanta, GA

Position Purpose: The Gift Card Project Manager is responsible for developing implementation plans for a portfolio of projects that drive The Home Depot Gift Card sales. The Project Manager will manage multiple projects at the Program level, from Discovery through to Delivery. In addition to showing innovative thought leadership, you will be required to utilize core project management, communication, presentation and creative problem solving skills to deliver projects on time. Key Responsibilities: 50% Serve as the Business Project Manager for projects supporting Gift Card Strategic Initiatives. Responsibilities may include vendor onboarding and implementation, ongoing product management, sales analysis, assessing IT production issues, and new product development. Manage project timelines and ensure projects are delivered on-time. 15% Work with cross-functional, cross-company project teams. 10% Help the Business Owner(s) define and articulate project strategy and objectives, scope and business requirements. Think strategically, creatively - and with a customer focus - to make recommendations regarding execution strategies and potential solutions. 5% Ensure all impacted stakeholders are engaged, and manage cross-functional resources to support project execution. 10% Analyze and manage risks and interdependencies within and across Program projects/systems/resources, and formulate plausible solutions/contingency plans in consultation with stakeholders. 10% Effectively present and communicate project strategies, statuses, risks and key decisions within project teams, and stakeholder meetings. Direct Manager/Direct Reports: Position Reports to Sr. Manager, Gift Cards. No direct reports. Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Strong technical background and comfortable talking with IT Understanding of emerging commerce technologies in Mobile and Social E-commerce knowledge and experience 4-6 years of Project Management experience Proficiency in MS Office, especially Excel and Powerpoint Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: No additional education Minimum Years of Work Experience: 4 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Proven track record of execution. Outstanding written and verbal communication skills. Excellent strategic and creative skills. Strong decision making and problem solving skills. Strong analytically with demonstrated financial and business planning skills. Influential; practiced in negotiating with others in ways that result in win-win outcomes.

Project Manager Gift Card Operations

<div>
 Req181248
 
 
 
 Position Purpose
 
 
 
 The Major Incident Manager role operates as a full-scope Incident Manager, executing the same responsibilities and meeting the same performance expectations as other members of the team. As our organization has significantly expanded its operational scope&mdash;resulting in a four- to fivefold increase in incident volume and the added responsibility of tracking all business-impacting incidents, this role has become critical to maintaining program effectiveness. This model depends on experienced leadership to scale successfully. In addition to these core responsibilities, this resource will serve as Program Manager for Enterprise Problem SME efforts, owning the tracking and coordination of all Major Incident Problem Records, and acts as the designated secondary lead for Major Incident BPMs. Their contributions are essential to sustaining operational continuity and delivering against leadership expectations for this expanded program.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 25% Support &amp; Enablement:
 </li>
 <li>
 Participates in advanced troubleshooting and drives resolution
 </li>
 <li>
 Interfaces with business stakeholders and IT teams to elicit problem details
 </li>
 <li>
 Addresses technical issues both synchronously and asynchronously; escalates accordingly
 </li>
 <li>
 30% Delivery &amp; Execution:
 </li>
 <li>
 Provides after hours, overnight, and weekend on-call support
 </li>
 <li>
 Documents, reviews and ensures that all quality and change control standards are met
 </li>
 <li>
 Provides advanced support for VP level and above
 </li>
 <li>
 Partners with other teams to consult, provide technical expertise, and assist in resolving high level technical issues; engages with IT project and product teams as needed at a SME level; engages other teams to fix at root cause level when appropriate
 </li>
 <li>
 Develops requirements and specifications for project and product lifecycles
 </li>
 <li>
 Identifies diagnostic utilities to aid in troubleshooting
 </li>
 <li>
 Researches and drive the implementation of software updates, drivers, and knowledge bases to aid in problem resolution
 </li>
 <li>
 Engages vendors as needed to resolve or proactively remediate issues; maintains and nurtures relationships with software vendor
 </li>
 <li>
 Identifies process and systems improvements that drive quality within the team
 </li>
 <li>
 Acts as a role model for maintaining relationships with site leadership
 </li>
 <li>
 </li>
 <li>
 5% Administration &amp; Operations:
 </li>
 <li>
 Reviews and analyzes reports on call volume, quality, etc. and makes decisions accordingly
 </li>
 <li>
 Evaluates documented resolutions and analyzes trends to prevent future problems
 </li>
 <li>
 40% Learning:
 </li>
 <li>
 Produces and updates content for knowledge base articles and training for product support team
 </li>
 <li>
 Guides the communication of troubleshooting approaches and methods across IT functions; serves as a resource for more junior team members on how to approach or complete this task
 </li>
 <li>
 Sets standards in call handling and problem resolution best practices; serves as a resource for more junior team members on how to approach or complete this task
 </li>
 <li>
 Analyze information to determine areas for further training and coaching
 </li>
 <li>
 Researches and incorporates pertinent product update information in alignment with current trends
 
 
 </li>
 </ul>
 
 Direct Manager/Direct Reports
 
 
 
 <ul>
 <li>
 Typically reports to the Product Support Manager or Sr. Manager.
 
 
 </li>
 </ul>
 
 Travel Requirements
 
 
 
 <ul>
 <li>
 Typically requires overnight travel less than 10% of the time.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Must be eighteen years of age or older.
 </li>
 <li>
 Must be legally permitted to work in the United States.
 </li>
 <li>
 Must be legally permitted to work in the United States
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 3-5 years of Incident Manager experience (not incident response)
 </li>
 <li>
 Deep understanding and working knowledge of ITIL
 </li>
 <li>
 Advanced level of Problem Record Management
 </li>
 <li>
 Working understanding of Optic
 </li>
 <li>
 Highly proficient in- Teams, Slack, Gemini, Copilot, PagerDuty, Tableau and the MS office suite
 </li>
 <li>
 Minimum Education:
 </li>
 <li>
 The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
 
 
 </li>
 </ul>
 
 Preferred Education
 
 
 
 <ul>
 <li>
 No additional education
 
 
 </li>
 </ul>
 
 Minimum Years Of Work Experience
 
 
 
 <ul>
 <li>
 3
 
 
 </li>
 </ul>
 
 Preferred Years Of Work Experience
 
 
 
 <ul>
 <li>
 No additional years of experience
 
 
 </li>
 </ul>
 
 Minimum Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Preferred Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Certifications
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Being Resilient: Rebounding from setbacks and adversity when facing difficult situations
 </li>
 <li>
 Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
 </li>
 <li>
 Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
 </li>
 <li>
 Customer Focus: Building strong customer relationships and delivering customer-centric solutions
 </li>
 <li>
 Decision Quality: Making good and timely decisions that keep the organization moving forward
 </li>
 <li>
 Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
 </li>
 <li>
 Manages Conflict: Handling conflict situations effectively, with a minimum of noise
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 Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
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 Resourcefulness: Securing and deploying resources effectively and efficiently
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 Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
 
 
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 </ul>
 Apply End Date: 07/24/2026
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Major Incident Manager (Remote)

Position Purpose: The Associate Media Manager is responsible for supporting the planning of omni-channel campaigns and executing and optimizing in-house addressable channel components of those campaigns. Responsibilities include implementation of campaigns and their objectives, strategies and tactics; and stewardship of omni-channel plans in conjunction with marketing goals. Position oversees management of campaign activations and supports the reporting process. Key Responsibilities: 45% Campaign Management - Manage some components of addressable channel campaigns directly, implementing larger strategy into each plan, including bidding, targeting, channel unit/ad creation, etc. with autonomy; Help to develop and support test &amp; learn agendas; Track and ensure channel performance standards are met or exceeded 40% Channel Management - Support omni-channel planning, buying/activating and reporting for all programs and campaigns with autonomy, ensuring larger strategy is implemented as part of each program and/or campaign; Involved in agency and partner management and integration into workflows 15% Organizational Alignment - Build relationships and handle communications and feedback loops with key internal and external stakeholders, including channel and platform partners, agencies, etc; Ensure best practices are utilized/shared; Act as an informal leader and mentor within the channel organization Direct Manager/Direct Reports: This position typically reports to Manager or Media/Sr. Manager of Media This position has 0 Direct Reports Travel Requirements: No travel required. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: 3+ years of experience actively managing and implementing large omni-channel digital programs and budgets at an agency and/or large retailer Previous experience with retail websites and analytics Previous experience working with large established digital properties such as Google, Youtube, Bing, Yahoo, Facebook experience with newer properties such as Pinterest and Twitter a major plus Solid understanding of technical pieces of digital marketing such as website analytics, audiences, data feeds, tracking codes, etc. Presentation and writing skills Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: No additional education Minimum Years of Work Experience: 3 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Action Oriented Collaborates Drives Engagement Communicates Effectively Customer Focus Drives Results Manages Conflict

Associate Media Manager - Orange Apron Media

Explore 95+ Care manager ip in Atlanta this June. Find roles across top companies and apply now to boost your career.